2 Helpful Votes
Sail Date: April 2018
Wow, don't know where to begin. First, because I've never cruised before, I thought the room would be small, no, no, no and no. The room had a queen size bed that looked and felted like a king size bed. I thought the bathroom was going ... Read More
Wow, don't know where to begin. First, because I've never cruised before, I thought the room would be small, no, no, no and no. The room had a queen size bed that looked and felted like a king size bed. I thought the bathroom was going to be small. No, no, and no again, the bedroom was average size with an amazing shower in it. The shower was equipped with a hand held shower head that was great. Also, I thought I would get sea sick, no, no and no again, the ship was like a city moving. Yes, I never got sick. I enjoyed all the activities on the ship. There were so many that I missed a few, but boy did I have a grand time. This was my first cruise and now I'm hooked. I looking into going again next year to another destination, but I'm going again on a cruise with NCL. The staff were amazing, they all went out of their way to make sure everyone had a great time. I loved it, and would recommend a NCL Cruise to everyone of my family and friends. Thank you again, NCL for an amazing time. Read Less
1 Helpful Vote
Sail Date: August 2017
This was our fourth cruise with NCL and by far the worst. It is wasn't for being in the Haven and the service that affords, I would have given fewer stars. Most of our issues were related to the sheer amount of people on-board. The ... Read More
This was our fourth cruise with NCL and by far the worst. It is wasn't for being in the Haven and the service that affords, I would have given fewer stars. Most of our issues were related to the sheer amount of people on-board. The entire ship felt cramped, even our stateroom felt smaller (we did a similar cruise last year on the Getaway in the same cabin class). If you book this ship, I would strongly consider the Haven. Below is a breakdown from our perspective, I can't imagine what it was like for everyone else. Embarkation was quick, we arrived around 10am, waiting only about 15 min in line at security. Haven guests have a separate (small) check-in lounge and are escorted to a separte waiting area until given the all-clear to board, we had to waiting about an hour total. The waiting areas were stocked with snacks and drinks, so it wasn't all that bad. As I understand, board for other guests was staggered based on room location. Once on board, we were taken directly to the Haven lounge for a quick overview by the head concierge. We were told that our rooms were ready and that we had two dining options for lunch, the Haven Restaurant or Margaritaville (free for haven guests on the first day only, otherwise a la carte pricing). We decide to go to our room first and drop our carry-on bags, and of course it was not ready as stated. So we decide to take advantage of Margaritaville (since it's free) and it was still closed as well, nothing opens until 12. The Haven is the way to go, but getting more and more expensive each year. A lot of perks, priority embarkation/disembarkation at every port, private restaurant, lounge, pool, and sun deck. The concierge staff is amazing, they can help with virtually anything, they came make restaurant and show reservation for you (and I advise you do that asap). We spent our sea days lounging by the pool area (drink and food service available throughout the day). It was quiet and relaxing, maximum of 40 people using the area with enough room for 100. The main pool area was a different story, each chair was taken and packed in together like sardines. There was barely any room to walk around and the music, oh my, the music was so incredibly loud. Our stateroom was nice, well decorated, but as I mentioned earlier, smaller than on the Getaway. I will give credit to our steward, she was great. We rarely saw her but the room was kept immaculate. This particular room class has a separate living room and bedroom with a large bathroom with double sinks. It's totally worth it to have separate standing shower and bath tub. The dining as usual offers a lot of variety however the food was incredibly salty regardless of the venue. Also, make reservations ASAP, we missed out on a few venues as all reservations were gone by day 2. The venues also felt smaller than in comparison to the Getaway (more people + smaller restaurants = long waits and limited reservations). We did manage to make it to three of the specialty restaurants for dinner. La Cucina (Italian) was average, variety of pasta dishes. Chagney's is the place if you are a steak lover, you can't really go wrong with anything. Le Bistro (french) was our favorite, I could eat their steam mussels all day long. If you're in the mood for a quick american style bite, O'sheehan's is open 24/7 with all the bar style food you can ask for (most of which is also available via room service as well). The Haven restaurant offers a quiet dining experience with a similar menu to the main dining rooms though it does not change throughout the week. Entertainment gets an B for effort but an D on execution. There were only a handful of shows available and we're mostly unwatchable. "After Midnight" was very unorganized with off-key singers made worse by excessive volume. "Brat Pack" was only enjoyable if you knew the music from all the John Hughes films and again way too loud. Outside of the major shows, the ship did have a variety of other entertainment options including game shows, comedians, and contests. Most were just ok. A word of caution, be careful about what you take your kids to. They had a pool side contest on the first sea day called "Mr. Sexy Legs" which turned into a strip tease/grinding exhibition. Just the title is enough to avoid taking your kids to but they did it poolside. They used female guests as judges and let's just say that neither the judges or the contestants were bashful in any way. Disembarkation was an adventure. They lost one of our bags and refused to help us look for it. The bags are divided by color tags (ours being haven priority). They (NCL rep in the terminal) told me that I would have to search through all the other colors to see if it was misplaced. Why is that my job? One of the porters end up helping me search, he found it after an hour of searching (so he got a big tip) and then NCL told to get in line for customs (which grew 5x in the hour of searching). Not happy customers. Read Less
Sail Date: August 2017
We usually sail Royal Caribbean, but we chose NCL for the perks they offered. Not worth it. We booked a suite, which was a tad bigger than an inside stateroom. The "broadway" theater is much too small for the number of ... Read More
We usually sail Royal Caribbean, but we chose NCL for the perks they offered. Not worth it. We booked a suite, which was a tad bigger than an inside stateroom. The "broadway" theater is much too small for the number of passengers, so all the shows were "sold out". The one show we did manage to see was filled with vulgar language and strong sexual content. Not appropriate for families. The ship is very compartmentalized, with the main venues undersized. At one venue, The Atrium, they had to put out folding chairs to accommodate the guests, and it still wasn't enough. For such a big ship, it seemed very small and crowded. The large ships with Royal Caribbean, like the Oasis of the Seas, don't seem small and crowded since there's so many more venues and things to do, that you never have too many people attend one thing. Overall, NCL was ok, the food was good, and the service exceptional if you book a suite. Read Less
11 Helpful Votes
Sail Date: August 2017
First off, we chose the Norwegian Escape to the Eastern Caribbean because the other Norwegian one that we already booked on we had a conflict so we cancelled, so we booked this one rather last minute. We booked the end of July for an ... Read More
First off, we chose the Norwegian Escape to the Eastern Caribbean because the other Norwegian one that we already booked on we had a conflict so we cancelled, so we booked this one rather last minute. We booked the end of July for an August 26th cruise. When we booked it, the price kept going down I guess to fill up the boat. Our cruise was totally full. To get on the ship, it took from start to finish through customs and check in and then waiting for the last cruise to get off was 30 minutes. Incredibly easy and painless. We ate at three specialty restaurants: Brazilian Steakhouse, Japanese Steakhouse, and the Italian Restaurant. Both the Italian and the Japanese was exceptional, the Brazilian Steakhouse was good not great. The meat came out too well done for us. We like it rare-medium rare. If we had it to do again, we would eat at Cagney's instead, its a shame because we love meat. We tried to make reservations before we boarded the ship, but they were all full. One thing they do not tell you is they only allow 25% to pre-book the restaurants, the rest of the restaurants reservations open up when you get on the ship. We ate at the complimentary restaurants - Taste, Savor and the Manhattan Room. Savor was pretty slow, compounded by bringing out the kids food first, then our daughter had to wait 50 minutes until we get fed. You must tell these restaurants to serve the kids meal with the rest of them. We found out they automatically deliver it right away. All the food was exceptional. We ate once at O'Sheehans. Our food took a long time, but still it was good. Every morning we had Garden Buffet for breakfast. Overall the food on this ship was exceptional. Everything we ate, we liked a lot and there was plenty of it. The gym was great and we took some of the classes. It gets busy early, so you have to get there even earlier. We got a balcony room mid-ship. Our steward Yogi was a great guy and cleaned our room 3x a day and kept everything spotless. he also gave us a complimentary bottle of wine. We booked the excursions directly from the places websites or showed up there. They were considerably cheaper than if you would have purchased it through Norwegian. For example, in Tortola, we swam with the dolphins. Check Dolphin Discovery website and we were able to get 50% off. Then in St Thomas, went into town and found a guided 2.5 hour tour that was less than half what was offered by the ship. The shows on the ship compare to Broadway. The Rat Pack was as good of a show as I have seen and so was The company Men. We saw the comedians one night and they were very funny too. For other entertainment, I have two words for you - TYLER GRAY. If you know what I mean, say "heck yeah"!!... This guy is going places. His energy is contagious. He is so funny and his shows that he emcee's are hysterical. My suggestion is follow him around, you won't be sorry. The hardest working guy on the cruise is the internet guy. One guy for everyone that had problems connecting is insane. The poor guy needed help, but he got the job done and was very helpful to all. My daughter went to the kids club - Splash Academy every day. The counselors were great and were very well liked. So much to do. It kept her day packed with activities and parties. We used the Water slides, mini golf and the ropes course about every other day. The zip lines were off the hook and the aqua plunge was adventurous to say the least. Some times there were lines, others times none. So much fun. EVERY employee that walked by you said hello and was outwardly friendly. Lastly, the line to get off the ship moved very fast. We were off the ship, through customs and everything in about a half hour. Painless and easy. Rained in Miami coming and going BUT nothing on the cruise but nice sunny comfortable weather. The Norwegian Escape is a great ship and I highly recommend Norwegian. All my boxes were checked and the family had a great time and can't wait to do another with Norwegian Cruise very soon. Read Less
3 Helpful Votes
Sail Date: August 2017
We cruised carnival 3 times before and had best experiences with staff, stewards, fellow passengers and crew. Wanted to try something different this time There was a total of ten in our party. None of us were very happy. The food was so ... Read More
We cruised carnival 3 times before and had best experiences with staff, stewards, fellow passengers and crew. Wanted to try something different this time There was a total of ten in our party. None of us were very happy. The food was so gross mostly every night so no one ate. Even the dessert was tasteless. We couldn't get into any paying restaurant until 9:30 which is too late to eat dinner Never connected with anyone in the 7 days on the ship. Staff was annoying. Taking away your dishes and cups before you were even done eating. Had to race you to beverage machines to get you a drink. Giving me ice in my cup when I didn't want it. The majority of the staff couldn't communicate. Didn't speak English or understand it. This is our opinion only!! It was an experience But I felt strong enough to share it and we will never sail Norwegian again. Read Less
13 Helpful Votes
Sail Date: August 2017
We chose this ship because we had never cruised with Norwegian before. We booked a suite because we like the extra service and extra room space. This ship had no extra service and virtually the same space as balcony rooms on other ... Read More
We chose this ship because we had never cruised with Norwegian before. We booked a suite because we like the extra service and extra room space. This ship had no extra service and virtually the same space as balcony rooms on other ships. The only "perk" was a special embarkation line for suite passengers. Unfortunately the suite line was separated from the regular line by a strip of ribbon tape, and as soon as we made the first turn, the regular passengers went under the tape to the suite line. Both lines became equally long. The room was nice but not much bigger than a balcony room. The entertainment must be booked almost immediately for the whole week. If you wait till the next day, you'll get standing room only. We were unable to book any shows. The area for adults only has no shaded area, so if you want peace and quiet bring plenty of sun block. Sitting by the regular pool was impossible due to extremely loud music. The staff, the food and bar service were as good as you can get, but don't get sick on board unless you have medical insurance accepted by the ship. My wife developed a bladder infection and was treated by the ship's doctor (who did an incredible job of diagnosing and treating the infection), and the ship rendered a bill for nearly $1800.00. This charge may be standard in the cruising trade, but, really, $1800.00? Do your homework. Compare the cabin space of all the cruise lines and check for perks offered for premium rooms before you spend your hard earned money. Read Less
3 Helpful Votes
Sail Date: August 2017
We love NCL and we wanted to try the beautiful new ship Escape! we had a wonderful time and enjoyed many family adventures on board such as water slides and pools and late night snacks... From a pleasant and speedy Embarkation through ... Read More
We love NCL and we wanted to try the beautiful new ship Escape! we had a wonderful time and enjoyed many family adventures on board such as water slides and pools and late night snacks... From a pleasant and speedy Embarkation through the final night celebration our trip was amazing! Our 8 year old enjoyed splash academy but our 17 year old was a bit "mature" for the teen club. He went to activities and there were plenty, but the crowd tended to be between the ages of 14 - 15 ;) our cabin was great for us, we had a forward balcony and loved it. We enjoyed the Supper Club and the Company Men as a dinner show, dined at the Manhattan room (this was O.K., we thought there was going to be dancing and a band, we went at 6 and there wasn't any entertainment. we booked 3 excursions through the ship and they were fantastic! We were pleasantly surprised that the food was actually "more flavorful" than we've experienced on past cruises! My husband and I ate at Taste one evening and the Lava Cake... WOW! I I me and my family loved it thank you. U (our 8 year old wrote this :) We LOVE NCL and we put $ down for 2 upcoming cruises within the next 4 years... I will be taking our 8 year old along with a girlfriend and her 2 kids on a western Caribbean cruise in February on the Getaway and we are all very excited! Read Less
Norwegian Escape Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.9
Public Rooms 4.0 4.0
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Service 3.0 4.1
Value For Money 4.0 3.7

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