36 Miami to Transatlantic Royal Caribbean Navigator of the Seas Cruise Reviews

We recently took a Transatlantic Cruise on RCL Naviagator of the Seas. We booked an aft cabin (6388). Having cruised many times before in aft cabins we like the ability to see behind us - it makes for great pictures, particularly when ... Read More
We recently took a Transatlantic Cruise on RCL Naviagator of the Seas. We booked an aft cabin (6388). Having cruised many times before in aft cabins we like the ability to see behind us - it makes for great pictures, particularly when leaving a port. Nowhere in any brochure or online does it state that this cabin has an obstructed view. We could not see directly down to the water as there was an extended inaccessable deck outside our balcony which had railings and poles and a crew access deck directly below us. The cruise was completely booked so we could not change our cabin to a regular outside balcony. Upon returning from our cruise I contacted RCL to let them know that overall we were happy with the cruise however our cabin was not was it was advertised as. I even sent them pictures. Their response.......if you can see the horizon of the water, it's not obstructed and therefore should not have interfered with the enjoyment of our cruise. It most certainly did. Our Travel Agent was in agreement with us and will warn potential cruisers of this misinformation. Buyer beware! Remainder of cruise met our expectations. Dining room staff was very good and extremely accommodating. I’m a fussy eater but they always made sure there was something for me on the menu or they made me something special. Couldn’t have asked for more. Loved the fact the Customs was aboard the ship so the day before we docked, we went through customs so upon arrival in Southampton we could quickly depart the ship. Read Less
Sail Date April 2018
DH and I had a wonderful transatlantic -our first! Navigator of the Seas is a beautiful ship. Food choices were good, lots of entertainment and things to do, and lots of relaxing while enjoying a week at sea before hitting the first port. ... Read More
DH and I had a wonderful transatlantic -our first! Navigator of the Seas is a beautiful ship. Food choices were good, lots of entertainment and things to do, and lots of relaxing while enjoying a week at sea before hitting the first port. We had a promenade cabin which allowed us to watch the parade and disco dancing from the comfort of our cabin. The cruise was a good value, catering to a middle class crowd. Ports: After spending a week at sea, we docked in Ponta Delgada, Azores. We went on a tour of the twin lakes (Sete Cidades)- one green, one blue. We then headed out to a park, and finally a very rushed visit to the pineapple plantation. We had only 20-25 minutes there and needed 45. We did visit the various stations (greenhouses) to see how the pineapple grew, however, there was a huge line to get into the gift shop, so we skipped that and got back on the bus. There were many other buses there at the same time which caused backups at all of the greenhouses. Really unfortunate that the arrival times of the various tours could not have been spread out a bit more. Next up was Lisbon where we did a walking tour, once again booked through Royal. We had a great guide and went on a hike up and down the narrow and beautiful streets of Lisbon. We sampled pastry and fish/potato pancakes along the way. Our next two ports were in Spain. In Vigo, we walked around on our own and visited O Castro. In A Coruna we hiked on our own to the Tour of Hercules and all the way to the top inside for great views of the bay. Fantastic place to visit- how often do you get to explore a lighthouse dating back to Roman times? Our last port was Le Havre, France. We took the Royal excursion to Honfleur and then walked around Le Havre in the afternoon. Honfleur, a beautiful fishing village, was spared the WWII bombings that destroyed much of Le Havre, which earned distinction in the way it was rebuilt after the war, leading Le Havre to become an UNESCO site. The walk from the ship to the train station in Southampton was much worse than I had expected due to all of our luggage. I definitely will reassess how I want to get from Southampton to London next time around. There is a nice Starbucks across the street from Platform One in which to relax while waiting if you do decide to take the train from Southampton to your next destination. Entertainment: The was a big mix of entertainment to choose from: the performers in the theater, ice dance shows, bands, a DJ, singers, and a guitar player. Landry was funny, the production shows were good (although I would prefer seeing Grease and Mama Mia on all the ships instead of the specially created shows for Royal), as well as the special show they did for the transatlantic. The singers from the productions who were featured in their own show one night hit the right notes. The magician, Bill Cook, did one trick at the end of his act which was a show stopper- don’t know how he did it! Jimmy Tamley did a funny ventriloquist act. Stephani Parker did an amazing job with her Whitney Houston tribute. What an amazing voice! DH loved the juggler, Pete Mattews, and all of the funny stuff which involved the audience helping out. Singers Gary Lovini and Darren Day did a great job, and the Beatles Celebration was fab. Our last show was the comedian, Mick Miller- didn’t understand all of the jokes, being American, but he got a lot of laughs. The Ice Dancing show was wonderful and not to be missed! We also enjoyed the special show that was done for the Top Tier evening celebration for the Crown and Anchor members. Food: The MDR remans challenging for vegetarians, however, the head waiter did stop by on the first night to ask if there was anything special that I needed, which I appreciated. There are a number of speciality restaurants- one of which, Johnny Rockets- ended up my favorite place on the ship. One day at sea, it was the only place we ate at all day. Loved it! The Windjammer was a great place to go for any meal because you could always find something. My only cause for concern was the fact that the second time I decided to enjoy some pasta with tomato sauce, it had (unlike the first day I tried it) what looked like peas in it. I ate some of it, and it didn’t taste the same as before. Then I found a tiny piece of bacon in it. Not cool. I did not choose that version of tomato sauce with the peas in it again. Spa: Unlike other Royal ships, this one does not have a Thermal Spa with the typical tiled hot chairs, sauna, steam rooms, aromatherapy room, and scented showers, however, I enjoyed the three stations that were available to use: the oversized whirlpool near the workout area and the sauna and steam room located in the ladies’ locker room. Cruise Critic event: We had a huge turn out for our meet-and-greet. The ship gave away prizes and served snacks/beverages. My thanks to all of the people who organized all of the extra events, such as the gift exchange. (On a side note, one of the gifts I brought, having gone out of my way by twenty miles round trip to buy it at the only place it was for sale in my hometown, was abandoned on the gift exchange table. I guess not everyone participating understood the concept: you bring something unique from your city/town/area that you can’t get elsewhere. Oh, well. Thanks for arranging the gift exchange, even if not everyone appreciated it). My two cents: I’m not going to complain about the food (which was good with the exception of the pizza which tasted like Jeno’s frozen pizza), nor the service (everyone works really hard- from the people cleaning your cabin, to the servers in the Cafe Promenade, to the entertainers). What I will complain about is the uncouth behavior of my fellow passengers. At every show I attended in the theater, people got up and walked out- while the performer was still taking a bow! Even the Beatle Celebration show, which was packed, had people leaving instead of showing their appreciation. Yes, you paid your fare, but does that give you the right to be rude? I would ask if they had been born in a barn, but that would be insulting to the people who actually had been. Are you in that much of a hurry to hit the buffet or lose your money in the casino that you can’t spare one minute to show your appreciation for the performer’s hard work? The uncouth behavior continued in the Windjammer where I witnessed one man take a piece of bread with his hand from the display only to put it back. I took the slice of bread out and set it aside explaining to a crew member what had happened. Another woman reached in to grab a bunch of grapes with one hand while holding the utensil she was suppose to use to select her fruit in the other hand. She then transferred the grapes from her hand to the utensil. Yikes. This was a wonderful trip despite some of my fellow passengers. Royal continues to produce a product which is a good value for middle class passengers. Sure, there are cuts here and there in order to save money (such as in the MDR), but I would prefer keeping fares down and deciding when and where to spend the savings in order to engage in dining and activities which match my needs rather than pay a higher fare in order to enjoy Cherries Jubilee at dinner. Read Less
Sail Date April 2018
We did the Miami to Southampton trans Atlantic cruise april 2018. The navigator is from 2002 and there are signs of aging but this did not affect our experience. We had an internal cabin and was very small but had everything we needed. A ... Read More
We did the Miami to Southampton trans Atlantic cruise april 2018. The navigator is from 2002 and there are signs of aging but this did not affect our experience. We had an internal cabin and was very small but had everything we needed. A bed, a bathroom and plenty of space to hang our clothes. The bathroom was not very clean because there was some molt on the wall where it was impossible to clean. This is not the fault of the staff, just a design error. The staff was extremely friendly and worked hard. The food was fantastic and the entertainment plentiful. The ports of call where not of our interest and we just walked on our own, which was nicer than expected. The only thing to complain about is the behaviour of other guests. Eating while walking in the windjammer, Reserving seats around the pools, questioning every answer during quizzes and just being arrogant, ignorant, rude and demanding. The pinnacle status is going to their heads. (Pinheads) We are definitely going to cruise with royal Caribbean again. Read Less
Sail Date April 2018
For a vacation to relax, we took our dance shoes with us, normally on RCCL, there is dance (ball room) music before dinner and after dinner and if you are lucky the bands can play later too ball room music. On the Navigator of the Seas ... Read More
For a vacation to relax, we took our dance shoes with us, normally on RCCL, there is dance (ball room) music before dinner and after dinner and if you are lucky the bands can play later too ball room music. On the Navigator of the Seas this time, pre recorded music, dancefloor was too small. The big band can play jazz very well, but no ball room music, the waltz was too quick, rumba too quick, only the cha cha cha went well. the other bands was more for latin lovers. We were very disappointed even wrote the Hotel director Cary Davies to draw his attention to this fact but after calling the last day guest service, why he did not answer our letter, it seems that he lost our letter (we gave this letter personally to him, on the Diamond and above event) a lot of excuses, but it was the last day so no ball room for us, only excuses. Overall the food was very good. The ice show was spectecular we enjoy two times one show was specialy for diamonds and above. The ping pong tables were situated on a bad position, only one table was used the whole day by a group they played with 4, so waiting time was more than one hour while the rule is half an hour, this was bad organized. not sophisticated and certainly not sportive to fellow guests. From Southampton nothing was organized to go to the centre 15 minutes walk, no bus shuttle, only taxis. 1608 atlantic cruise no sun shine on the balcony be aware. Read Less
Sail Date April 2018
If you are stopping in Lisbon on your cruise, do not select the tour by Tuk Tuk. We paid almost $100 apiece for what was supposed to be a 3 hour tour. We got barely 2 hours of touring and much of that time was spent sitting and waiting ... Read More
If you are stopping in Lisbon on your cruise, do not select the tour by Tuk Tuk. We paid almost $100 apiece for what was supposed to be a 3 hour tour. We got barely 2 hours of touring and much of that time was spent sitting and waiting to move from one place to another. Total rip-off! Overall, this transatlantic cruise is a good deal. The stops before reaching Southampton were great even though the Lisbon tour was terrible. Some of the entertainment was great but a lot of it was not appealing (ex. a juggler). Singer in the Schooner bar (Anthony Michael is the name, I think) was fantastic as was the Beatles Celebration band. Also the Whitney Houston tribute singer (forgot her name but can still hear the voice). Food is decent overall but had a couple of bad experiences (inedible entrees) in the main dining room and heard about a couple of others (outrageously slow service included) from fellow passengers. Our stateroom attendant was wonderful and made us different towel animals each evening! Read Less
Sail Date April 2018
Heard good things about RC, and had tried carnival, princess and Costa. Sadly RC failed to even match any of those on all levels. :-( Food was mediocre, and lacking in choice. Dining room food was consistently hot though, which is ... Read More
Heard good things about RC, and had tried carnival, princess and Costa. Sadly RC failed to even match any of those on all levels. :-( Food was mediocre, and lacking in choice. Dining room food was consistently hot though, which is commendable. Not once in 14 days did we get offered pepper mill. Small thing, but telling. TV choice was so repetitive and limited it was scandalous. They could have at very least shown some different movies, but it was literally the same every day for 2 weeks!!! Library had virtually no books!! Ship is tatty, especially on deck. Also not well cleaned, even in main dining. Buffet was mediocre and limited. Entertainment was also mediocre at best. Beatles show was basic but good. Comedian was good. Ice show was the best thing in the whole 2 weeks!! I cannot say it was terrible, but it was a let down. Read Less
Sail Date April 2017
excellent value it was a wow cruise service could not be faulted food as always was wonderful the shows were very good apart from the BOHEMIANS who were awful ports were very good and easy to visit with no long walks transatlantic ... Read More
excellent value it was a wow cruise service could not be faulted food as always was wonderful the shows were very good apart from the BOHEMIANS who were awful ports were very good and easy to visit with no long walks transatlantic crossings are always good and this was no exception its great to be on a cruise for 14 days with royal carribean as they are the best the weather was pleasent with only one bumpy night otherwise very smoth disembarkation at southampton must be the easiest in the world why cant they all be like this ? the navigator ship is made to please everyone and it does just that try to find a fault i could not although the films in the cabin were rather limited who cares as there is so much to do onthe ship i dont know how we fitted it all in well done royal carribean cant wait for the next cruise Read Less
Sail Date April 2017
RCI was tops in our cruise choices due to our prior experience. Now , it is below Holland and Princess. The reasons are the multitude changes that must be caused by the bean counters. Everything on the ship is offered at a price, the ... Read More
RCI was tops in our cruise choices due to our prior experience. Now , it is below Holland and Princess. The reasons are the multitude changes that must be caused by the bean counters. Everything on the ship is offered at a price, the Advertisements commence from boarding to departure; in the dining room of all places and everywhere. The announcements are advertisements. There is no longer little things like chocolates at night or mints or candy at the exits of the dining rooms. The elevator key pads are hard to read. The internet charges are ridiculously high. No TV programs to look at only repeated third rate comedy shows. No Fox channel. During the crossing we were without cable for TV news for four days. When most of the passengers come from USA and Canada we like to follow news at this important time. When we got it back there was only BBC for a day then CNN int'l occasionally. There were no movies on TV. Yet movie was shown at pool outside in horrible weather and ocean conditions but not inside on the tV screen. No movies in the theatre of other locations. The dancers and their programs were loud and annoying rather than pleasing. The juggler, comedian acts were super as well as the great ice performance. All staff in the dining room and room stewards were professional and 100% helpful and pleasing. It is the ongoing new programs requesting money charges that is offensive. The ship was clean and well taking care. The port calls were fantastic. Dining service: no small spoon or forks offered for small dishes. Food was excellent and the 11th floor food was always great with great service by the stewards. All crew were happy to please and were very helpful. Gym: no TV at the elliptical equipment. 11th floor dining: not open between meals or late at night. What happened? Whoever controlled the volume of announcements or music in the dining rooms ought to be shot. Extremely loud and annoying. Lack of chocolate in deserts was apparent. Cost cutting? Stateroom was clean and appearance good. Some towels should have been used as sheets as they would not dry and absorb water. Charges for drinks too high and then to add 18% is insulting. Why do we pay the gratuity charge daily? Pretty soon you will charge for bathroom visits. Please put the outside temperature and wind force on the TV channel that shows boat position. We will chose RCI only as our last resort for our next cruise. Robert cabin 2342. Early dining at 17:30 hours. ps: these are not my thoughts alone but many or all of the passengers we met and spoke socially. Read Less
Sail Date April 2017
My only small complaints are that there weren't enough variety of games or cards in the game room. And, the special lobster meal for $29.95 was horrible. The free lobster night was 100% better. Loved the duplicate bridge in the ... Read More
My only small complaints are that there weren't enough variety of games or cards in the game room. And, the special lobster meal for $29.95 was horrible. The free lobster night was 100% better. Loved the duplicate bridge in the afternoon. Was a bit too cold to lay out by the pool. The ports were nice - different than normal repositioning ports. I would have preferred more fun activities scheduled in the morning. The diamond lounge was lovely. The service was wonderful except the crew didn't seem as friendly as on other ships. Overall a great cruise. Read Less
Sail Date April 2017
Birthday cruise turned out to be a big disappointment. A 14 night cruise started great but deteriorated throughout the journey. Small signs encountered along the way indicated something was wrong. - many typos and wrong scheduling in ... Read More
Birthday cruise turned out to be a big disappointment. A 14 night cruise started great but deteriorated throughout the journey. Small signs encountered along the way indicated something was wrong. - many typos and wrong scheduling in the cruise compass created communication confusion for guests and staff - ran out of chicken and turkey sausages on the first day - poor planning or tactic to try and use up pork approaching sell by date? we don't eat pork so no protein choice at breakfasts. What was worse the head chef was adamant there was chicken sausage on board and after coming to our table every night to check our breakfast was fine and then making calls whilst we tried to dine made things embarrassing worse. - salmon was not fresh and blanched and by last few days had turned green Chlorine levels were very high, eyes watered and swim clothing saturated with chlorine. Main issue was having a burst of sulphur dioxide gas coming through the shower drainage system. The shower had been blocked and no doubt chemicals thrown in to sort but unfortunately these were n't washed down and didn't realise at the time that poisonous odours were seeping into the cabin which explained the very poor sleeping and acid under the skin feeling. This ruined the last few days including my birthday. Read Less
Sail Date April 2017
Cruised to get a whole load of luggage back to UK, we are selling up in the USA. Ship fine, but RC are now getting penny-pinching. The staff were great, as usual. A transatlantic cruise is fine if you are happy to chill for 6-7 days, ... Read More
Cruised to get a whole load of luggage back to UK, we are selling up in the USA. Ship fine, but RC are now getting penny-pinching. The staff were great, as usual. A transatlantic cruise is fine if you are happy to chill for 6-7 days, which I am. The 'enrichment' talks were not at all good. The 1st presenter's overheads were fuzzy, unreadable. Apparently this was because a) the 'aspect ratio' of his PC different from that of the ship b) the house Lhr were on (so they could video it for the onboard to channel). The substance MAY have been OK, but it was ruined by being unwatchable. Lots of people played games on sa ads - I played Mah Jong, nice ladies who were very nclusive on this. Was invited to the Captain's table, don't know why, which was very peasant. Inside cabin was fine. Had an extra duvet under the bottom sheet, which made the bus comfy. Read Less
Sail Date April 2017
We have been on several cruises with Royal and Celebrity and I must say this was the WORST. They were very disorganized and it seems that they have cut corners every which way they can. They have the crew doing at least three different ... Read More
We have been on several cruises with Royal and Celebrity and I must say this was the WORST. They were very disorganized and it seems that they have cut corners every which way they can. They have the crew doing at least three different "cultural shows" to cut back on entertainment costs. The food in the main dining room was awful and they offered PIZZA and QUICHE as a main dining room entree at dinner?? I can see for lunch but for dinner? Wow! We even ordered a steak from Chops a couple nights and even that meat just didn't seem right. The taste was ok but the texture was really strange. I think about the only thing we enjoyed was the ice skating show and the Diamond lounge. The waiters and staff there were excellent and the appetizers were great. Another thing we noticed was the huge difference between Diamond on RCL and Elite on Celebrity. The internet was incredibly expensive and on Celebrity we found it reasonable. On Celebrity we get a bag of free laundry during a 14 day cruise and on Royal all they offered was $10 off a bag for $35. Also the wine list in the main dining room leaves a lot to be desired. They have the Vintages on board, I don't understand why we can't order from that menu. That being said they are WAY over priced - I mean to the point of ridiculousness! I understand a markup but a 400% markup? Out of line. Also I know the ship is old but it was supposedly refurbished a few years ago but the air quality was awful. Perhaps it's because they put their crew and passengers at risk by allowing smoking in the casino and the cigar bar which permeates the entire ship. And I was told by a crew member that the reason that they allow it is because certain cultures love to smoke while they gamble and those individuals wager so much money that it isn't worth it for RCL to upset them when other people are not betting as much! Say what?? As another person posted...I will think long and hard before ever boarding another ship from RCL. I would say they are at the same level as Carnival was when I went on them years ago when my daughter was young. What a disappointment! Read Less
Sail Date April 2017
We wanted to go to Europe and on other ships we love sea days. Embarkation went smoothly. It was just before bed that we got our bags though. They weren't delivered, we hunted them down and brought them to our cabin ourselves. ... Read More
We wanted to go to Europe and on other ships we love sea days. Embarkation went smoothly. It was just before bed that we got our bags though. They weren't delivered, we hunted them down and brought them to our cabin ourselves. The ship is a mess. Automatic doors don't open- you have to stick your fingers in and heave to get out on deck. Good luck in an emergency evacuation. At least 5 doors were this way. Window calking was falling out of some windows. Entertainment was abysmal except for the fabulous ice show and there was one good speaker on board talking about astronomy. Charles Ennis was his name. He also did star gazing sessions several times. The ship pressed its staff into entertaining with little shows according to their nationality, like Bollywood extravaganzas or Thai dance tribute. It felt like RC was too cheap to hire real entertainers and pressed the crew into extra duty. The hired entertainers they did have were substandard. Our inside cabin was great. It got super dark and we slept very well in a king size bed. Our steward was excellent making us smile with his towel animal creations. I could have used a little step stool in the shower for leg shaving but aside from that, it was good. There was enough closet space and a nice wide chair/sofa thing. Shore excursions were few and only mildly interesting. Most people got off and walked around instead. One was really terrible. It was a tour of Vigo with a trip to the Borderlands. She couldn't speak English. If you asked her anything off the script she would say she doesn't speak English or try to cover with b.s. When she announced she would be the tour guide the next day the entire bus shouted "No!" I felt bad for her but she was dreadful. Service This is where the ship fell in my estimation. We would be at the buffet where they usually bring you drinks and coffee. There was one wait person working there at breakfast but instead of waiting on anyone she groggily wiped down already clean tables rather than help us. We had to go get our own drinks. Nowhere was the service worse than with the entertainment area. We were at a venue where that speaker was supposed to be giving a talk at 10:00 am. By 10:20 the doors were still shut. He was waiting outside with us. He finally went in to see if he could find someone, but there was no crew member there. He turned on the lights himself and opened the doors. His powerpoint was out of focus and when asked about it he told us the crew said that it was a really old projector and you can't focus it. No crew member ever showed up to run the lights for his talk. His talks were on tv where they were less fuzzy so I watched him on TV from then on. I felt sorry that such a good speaker didn't have crew backup. It always looked like he was standing in the dark on stage. Don't they have spotlights? Or someone to run them? Shore excursions were a mess to get to. With Princess you just exit the ship and find areas set up with tour signs and you simply go to your tour and present tickets at the bus. With RC they separated the families having only one person allowed to go through the line. The rest of us were supposed to be seated in numbered rows in the theater. The problem was the numbers were given to the one in line and the rest of us didn't know what they were so we wandered in the aisles and stairs. One person would tell us one thing and another would tell us something else. It was bedlam. And then your family member had to find you among the 3,000 people milling around. Meanwhile a guy on the microphone was shouting at us to not mill about. When someone complained about the terrible disorganisation a crew member disagreed saying it was a very efficient system, this was just happening because it was Monday. I still don't know what she meant by that. Further embarkations were handled differently, proving it was the system not the passengers. One hand never seemed to know what the other hand was doing. A passenger service desk crew told us our stamped passports would be with security at the ramp. The secuity people said they'd be up at the desk. We were all waiting in line for 45 minutes at the desk to get our passports, making disembarkation later and later and causing us to miss our train, when another crew member walked past and noticed we all had passport receipts. She asked how long we were waiting and huffed "They're just back behind the desk. One minute please." It took her exactly 2 minutes to be passing out our passports which the desk crew hadn't been able to figure out were right in front of them. The captain was distant and rude. Whenever a passenger waylaid him, he'd pretend to get a phone call and walk away even though his phone didn't ring or vibrate. I think the mess of crew disorganisation stemmed from his poor management and oversight. Food It was terrible by cruise ship standards. The main (beautiful) dining room had the same basic menu night after night. It was like eating at a cheap family restaurant at home. The food was marginally better in the buffet but still family restaurant quality. The speciality restaurants were good, but not as good as on other ships. I felt that they were trying to make the food bad to drive people to the expensive restaurants. That annoyed me. Attitude While crew members smiled maniacally at you, but you had the feeling it was more a "buy our crap" smiles than "have a great cruise" ones. They sold stuff at you constantly. We actually ducked away from certain crew members with an "Oh no, here he comes again." They pushed cigs, booze, souvenirs which was odd because it was a cruise to Portugal and they were selling Baltic viking stuff. They pushed their signature restaurants, photos. You couldn't stick your nose out the door without being sold something. We spent more onboard that cruise than on any other and felt like we didn't get our money's worth. I think RC squeezes every dime out of passengers, the result this time is I won't be back. Pound foolish. There was one book in the library, the 2017 US tax codes. Seriously. They can't buy a few paperbacks? People do read you know. Our eReader died and my husband was desperate for something to read, but not enough to learn about tax codes. On other cruises there were lots of classes, jewellery making, dance classes, pottery, cooking and venues to practice the dances you learned, just things always going on. But not on RC. In addition to the good speaker they had a terrible bore droning on about circumnavigation. They had the spa people giving talks like "Is botox right for you?" clearly thinly veiled sales pitches. No crafts, no ballroom classes. They did have learn to dance Michael Jackson's thriller. You don't want to see a line of 80 year olds doing Michael's hip thrusts. So we found our beloved sea days extremely boring. We napped. I read. Then repeat. The music was good, when it worked. Twice bands couldn't perform because of "technical difficulties". One such difficulty turned out to be they didn't plug it in. Seriously. A passenger saw the unplugged plug and asked, "Could this be the problem?" And it was. I can't wait to go back to Princess after this less than royal treatment on Royal Caribbean. Read Less
Sail Date April 2017
This was our three cruise ,second with RC .big change since our last cruise with RCThe ship was not totally full so we had more room to spead out.registration was very smooth but we were offered VIP registration but signs directing you to ... Read More
This was our three cruise ,second with RC .big change since our last cruise with RCThe ship was not totally full so we had more room to spead out.registration was very smooth but we were offered VIP registration but signs directing you to this service were not available.Activities:Movies were offered in an outdoor setting this was fine near coastal waters but when the ship is in the middle of the Altlanticand the Temperature is in the 60's and the wind is blowing 30 miles per hour adjustments may have to be made. Movie offers and time of choices need to be age adjusted. the offering of the early show( LaLa Land and the late offering of the (childrens version of Beauty and the Beast) starting at9:30 PM needs more thought before scheduling.Disembarking for shore excursionswent very smoothly and choices were adequate.The dining in the main dining room was something we looked forward to every evening. The pushing of other food venues to increase revenue streams was not appreciated ,it took away from the pleasure of the cruise.Entertainment: The movies were adjusted to a indoor venue after concerns were read.Other entertainment were top notch and enjoyed . before I can consider RC in the future a will read reviews to see if your practice has improved . Read Less
Sail Date April 2017
Overall, this cruise was ok. We had taken 2 other transatlantic cruises and this was not as enjoyable as the other two. The cabin was an excellent size but we had to call maintenance 5 times to try to get the thermostat fixed. The ... Read More
Overall, this cruise was ok. We had taken 2 other transatlantic cruises and this was not as enjoyable as the other two. The cabin was an excellent size but we had to call maintenance 5 times to try to get the thermostat fixed. The entire ship needs to be refurbished. The food was acceptable. For the age group of the majority of cruisers, the activities offered were minimal during the day. It would have been very nice to have movies offered during the day instead of poolside at night where it was extremely cold. The Shore Excursion for the most part were enjoyable and the value was acceptable. I usually enjoy the talent on the evening shows but the talent was not as good as the singers and dancers on other cruises we have taken. You can tell that Royal Caribbean has cut off many of the benefits that used to make them special. Read Less
Sail Date April 2017
Embarkation in Miami was long and tedious, maneuvering the sea of people trying to get on board. My mother could not get her wheelchair as requested. There was a LONG line of people waiting, very few wheelchair attendants and no place to ... Read More
Embarkation in Miami was long and tedious, maneuvering the sea of people trying to get on board. My mother could not get her wheelchair as requested. There was a LONG line of people waiting, very few wheelchair attendants and no place to sit curbside to wait at the Port of Miami...........major faux pas. Disembarkation in Southampton was timely, easy and orderly. Wheelchair was ready and the attendant was very helpful and courteous, attending to her every need. We selected this cruise in particular because we had not visited any of the ports featured. Pleased with all of the ports except Vigo, Galicia, Spain……..which was fairly average. Did not like the four-deck open design of the Deck 5 Atrium Promenade...felt it was a waste of good space that could have made the bars and sitting areas much larger to better accommodate the thousands of passengers onboard. The ship is huge, décor was rather subdued, showed signs of wear in some areas, but spotlessly clean. The cabin was clean and spacious enough. We got a veranda room with balcony but the weather was way too cold and windy to sit outside, so that part was a huge waste of money. It was so cold and windy that there was hardly any activity in the pool and hot tubs. So those of you planning a spring transatlantic beware. Transatlantic voyages returning to the Caribbean from Europe in the fall are much warmer so the balconies and outdoor areas are much better used. The entertainment was average to good, not so much because of the talent but because of the small size venues holding the events. We were never able to see the ice skating show in Studio B, although there were 3 performances. There was also no monitoring of tickets, so some people got to see the skating show 3x and we did not even get to see it once. The dining options were very good and the food in the Sapphire dining room was excellent with great variety, quality food, inventiveness, beautiful presentations, courteous and attentive managers, assistant managers and servers. The Windjammer was also very good in all respects except the noise and lack of seating. There were times a seat was hard to find because of the many passengers. The crew was the best point of the ship and trip. Every single crew member we encountered was friendly, attentive to our needs, courteous and disposed to being of help, from the Hotel Manager Sanjay to the restroom cleaning crew. So although we were extremely pleased with the people aspects of the cruise, we will probably not ever sail the Navigator again or any other ship in its category. Read Less
Sail Date April 2017
Upon embarkation at check-in it was very slow .The Rep we had at check-in seemed totally bored with her job & was not helpful when we asked questions. Once in our stateroom we had long delay waiting for luggage delivered. The ... Read More
Upon embarkation at check-in it was very slow .The Rep we had at check-in seemed totally bored with her job & was not helpful when we asked questions. Once in our stateroom we had long delay waiting for luggage delivered. The service on board, mainly in the Sapphire Restaurant was very inconsistent, we had My Time dining and each time we experienced either good or bad service. Even Guest Services were sometimes pleasant & sometimes not. There was just not enough staff on the desk most times . Poor on-board entertainment, except for the comedian/juggler, they even had Crew members providing poor entertainment . My wife came down sick with Gastro Enteritis (Norwalk virus)and we were both quarantined for 24 hours. We did not see any staff cleaning any public/handrails, door handles,etc: during our cruise, which we have seen on many other cruise lines. No staff were actually giving guests hand sanitizer upon entering the restaurants. Our stateroom was a good size for an inside cabin & our attendant (Alex) did a really good job keeping everything clean . Just a mention to say the medical staff were excellent on board. We didn't take any ship excursions but did our own thing, loved Lisbon & Ponta del Garda but Vigo, & La Coruna,Spain were a little boring . Read Less
Sail Date April 2017
We used to sail RCCL often, but have recently switched to Celebrity. Back on RCCL due to a great itinerary, we could really see the differences. Just little things, but it will return us to Celebrity for our future cruises. Royal is ... Read More
We used to sail RCCL often, but have recently switched to Celebrity. Back on RCCL due to a great itinerary, we could really see the differences. Just little things, but it will return us to Celebrity for our future cruises. Royal is just a bit too nickle and dime, and the amenities are just that much less special. Overall: After spending the winter in the Caribbean, this Transatlantic repositioning was not planned well by the crew. With lack of cable signal for much of the crossing, RCCL did not provide alternate TV viewing so the same comedies were shown over and over, no movies on in-room TV (although shown on the outside pool screen at 7pm and 10pm on freezing cold, windy nights - seriously? ) For entertainment, the crew clearly had been "thinking" about how to supplement, with a couple of crew talent shows, but, again, RCCL, PLAN for the cruise from headquarters. This is a 14 day cruise. Also, daytime activities were sorely lacking in creativity. Every sea day had the same quizzes, expensive bingo a few times, and, of course, the requisite "bargains" on the promenade. And from 10 to noon, overlapping activities and then nothing in the afternoon, except more quizzes. As many have reported for all RCCL sailings, the constant "sell" does get old. In the dining venues, even MDR, people coming around to push the specialties. The staff was very friendly, and, for the most part, professional. But little things lacked, like suite toiletries not replaced unless we asked the cabin attendant, same with the coffee for the in-room pot. In the dining room, never once saw crumbs being scraped from a table. But overall, service was good and especially want to commend the bartenders and the staff at the specialty coffee bar on the promenade. We had a junior suite, and this was a highlight! The walk in closet was amazing! The most storage I have ever had on a ship! And the larger bathroom was nice. I would have rather had a coffee table than the upholstered chair, which we used as a coffee table for our room service breakfast on early port days. The ports: Azores: very nice port. We had hired a private guide from Azores4travel, and he was quite good. Lisbon: Booked a small group tour thru "We hate Tourism Tours" who provided a great tour of the island (called "Pirates tour" which is misleading, because it has nothing to do with pirates, just is their one day tour for cruise ship passengers) Vigo: we took what we thought was a hop on hop off tour but it was not really that way, an hour between buses, so you could not get off. This was a boring port and could have been skipped in my opinion A Coruna : We took the RCI extended half day tour to Santiago, which was a good tour, enjoyed the cathedral and walking around the town. Too much time was spent as a group walking the town, would have preferred longer "free time". Le Havre: Our group of 4 split with two going w/ RCI to Paris, for a one hour bus tour and 3 free hours. As expected, really too short a time to be in Paris to get much sightseeing done. The other two of us had organized an 8 person tour thru Overlord Tours with 6 others from our Roll Call. This was a thorough tour of the Normandy area, I would recommend it. Southampton: Our first rainy day (we had been incredibly lucky with weather up to this point, all of our shore days were amazing, sunny, weather. (We had a couple of rocky days during the crossing, but generally good weather). We had arranged private transport via Smiths for Airports, to London, where we had booked an AirBNB for 2 nights in the Pimlico area, which we really enjoyed. Entertainment: not sufficient for the long voyage. The Beatles band ("The Best of Britain") were quite good. The Ice skating was also good, but there were not enough performances for those who wanted to see it. BAD planning. On such a long cruise with so many sea days, I was very disappointed in the "enrichment" speakers. One guy was an astronomy expert, and spoke multiple times but this had no interest for me. The other guy spoke a bit about the ports, but he really did not seem like an expert. Really could have done better here.. The Casino: really need to either ban smoking altogether or have more smoke free tables of all game types. The one or two smokers in the casino really ruin it for a great many. O Read Less
Sail Date April 2017
Keep in mind that this is just my second cruise and I am not exactly a "cruise person." The idea of taking multiple cruises every year makes no sense to me at all. Anyway, we signed up for this "repositioning cruise" ... Read More
Keep in mind that this is just my second cruise and I am not exactly a "cruise person." The idea of taking multiple cruises every year makes no sense to me at all. Anyway, we signed up for this "repositioning cruise" because the initial price was low and because the idea of crossing the Atlantic seemed like a good one. Sailing-wise, things started out fine, but the last three or so days at sea out of Miami were VERY rough, and this is a ship that does not have the same level of stabilizing as some of the newer and larger ships out there. Plus the weather was kind of cold and super-windy. All the crew folks I interacted with-- waiters and bartenders-- were great. My favorite people to chat with by far were these folks who tend to have some really interesting stories about life on the ship, about where they are from etc. Maybe I'm a food snob, but I thought the offerings in the Windjammer cafeteria were kind of so-so and the main dining room was very mixed (some nights, great; others, not so much). We got 4 of the speciality restaurant meals. Chops Grill (if you like a good steak) and Izumi (if you like sushi and related Japanese dishes) were very good and worth the extra charge; Giovanni's was not very good (stick with the pasta if you go) and Sabor was just downright bad. We saw a couple of good to okay shows-- the ice skating stuff was surprisingly good and we saw a very funny juggler/comedian dude. My wife and I enjoyed the "Mystery Dinner" too. We "entertained" ourselves too much in the casino and the bars, which was good though being at sea for so long meant we spent too much money in those places. I think the best ports of call were the Azores and Lisbon. In the Azores, we took a shore excursion to the "crater lakes" of the main island and it was unbelievably beautiful. I'd love to go back there for a week to hike around and take in the small island charm of it all. Lisbon was so interesting and lovely too-- another place to visit for longer. Vigo was kind of boring as was A Courna, though we did visit Hercules' Tower on our own and enjoyed that a lot. La Havre was okay; a lot of people take a day-trip to Paris, but the idea of getting on a bus for a couple of hours each way to spend just a couple of hours in Paris seemed silly. And we also took a shore excursion at the end in Southampton to Stonehenge because it combined a trip through the English countryside to "the stones" (very cool) and then to the airport, and it costs about the same as just a trip to the airport. Would I do it again? Not the same itinerary (I'd want to see different places) and I'm not ready to make it an annual event, but hypothetically, I would do the right trip at the right time again. It's not nearly as cheap as advertised, but it is still a pretty decent deal. And the next time around, I'd have a better idea about what I was actually getting myself into here. Read Less
Sail Date April 2017
Over all the transatlantic cruise was great fun. I do enjoy the "at sea days". I felt the crew was "at a loss" at what to do with this many people on board for so many days. I thought the "meet and mingle" ... Read More
Over all the transatlantic cruise was great fun. I do enjoy the "at sea days". I felt the crew was "at a loss" at what to do with this many people on board for so many days. I thought the "meet and mingle" event was a joke...why did they even bother? So many people....cheap door prize drawings, nothing special, why should we attend this? Agree with several of the other comments...Royal Caribbean is really getting "penny pinching". Now charge a fee for room service beyond basic breakfast. Always trying to see something. Wish they would think about changing the menus in the main dining room. These are the same menus we had last year. Food was "medium" at best. Lunch service in the main dining room was haphazard. Our waiter in the main dining room offered good service and tried very hard to make us happy. They offered movies outside by the pool...but most evenings it was too cold to enjoy. The projector in the main theater didn't seem to focus well. Why couldn't these movies be shown on the in-cabin television...this would have been a nice alternative, especially for the rough days at sea. The same TV shows were shown over and over again....what did they only buy the rights to show one show? I'm feeling a real "class system" between the diamond folks and the non-diamond. Read Less
Sail Date April 2017
This was a very crowded cruise and not much was done to make it feel less so. The spaces on the ship were not fully used. Even though it was in the 50's and windy the evening movies were still at the outside pool deck. Why not move ... Read More
This was a very crowded cruise and not much was done to make it feel less so. The spaces on the ship were not fully used. Even though it was in the 50's and windy the evening movies were still at the outside pool deck. Why not move them to the conference center area? While it was generally cold outside on the sea days the theater area could have been more fully used for entertainment. The speakers that were scheduled had limited, if any, audio visual support. The theater didn't work for these events. Entertainment was marginal. The only bright spot were the comedians, especially Kivi. The performance put on by the crew felt like forced labor, don't they work hard enough already. These were also a safety nightmare. The shows were so crowded by people looking for entertainment that all access points were blocked with people sitting on the steps. How a medical emergency would have been handled is hard to imagine. Also there was only seating for several hundred people on a ship carrying approximately 3400 people. Note; these Transatlantic cruise generally carry a high senior passenger headcount! Food was OK, much Indian cuisine. The dinning room on multiple occasions described meals that were not delivered as such. One of my table companions finally asked why he didn't get what was described, but there really was no answer. The waiter has no control on this, Our dinning room waiter was very good and professional, but aside from him I felt like I was on a training cruise, maybe I was. As an emerald member of Royal Caribbean I certainly was disappointed on the level of service. Oh I also was without water in my cabin for several hours on evening. This ship is old and tired and it shows! Read Less
Sail Date April 2017
Really enjoyed this cruise, The only drawback is the 6 days at sea with no port call. There were plenty of things to do, but you still got bored a little. The ship was nice. We had an inside cabin with a view to the Promenade. Even with ... Read More
Really enjoyed this cruise, The only drawback is the 6 days at sea with no port call. There were plenty of things to do, but you still got bored a little. The ship was nice. We had an inside cabin with a view to the Promenade. Even with all the activity on the Promenade, our cabin was really quite. The food was great on board, we ate most of our dinners in Main dinning, and Breakfast and lunch in the Windjammer, That was only because you could get in and out. Breakfast in Main Dinning took too long. The port calls were great, Azores was outstanding, very green. We toured on our own. Get a local guide from the port entrance. Its cheaper and you get a better tour of the Island. We did this on all ports except for France. We went to Azores, Portugal, Two stops in Spain, France and then Southampton. The only time we used RC excursions was to go to Paris only because it was a 2 1/2 drive. We went on the Paris trip with river lunch. It was not worth the money they wanted.You couldn't see anything on the bus. The people on the left couldn't see what was on the right and the people on the right couldn't see what was on the left. There were no stops to get off and take pictures. Any pictures you took through the windows had a light green hue to them because of the window tint. When we got on the boat to eat lunch, they sat us in the middle of the boat and you couldn't see the sights as you went by them. We were suppose to have a couple of hours free time at the Eiffel Tower, Didn't happen because of the traffic in Paris, we were late getting to the boat. and the boat trip was longer than expected. we got about 30 minutes to look around and shop. They had several other Paris trips, I would suggest taking one that got you there and touring on your own or with a guide. Don't do one that has a lunch. There are plenty of places you can eat when you get there. When we got to Southampton, we stayed a couple of extra days. Some people got off in Paris for a couple of days and took the Chunnel to England to tour before going home. Read Less
Sail Date April 2017
Food and service were average with a few over cooked deserts and the same old fayre. The curries in the Windjammer were generally very good and authentic. Entertainment was the worst we've ever seen. RC are now resorting to using ... Read More
Food and service were average with a few over cooked deserts and the same old fayre. The curries in the Windjammer were generally very good and authentic. Entertainment was the worst we've ever seen. RC are now resorting to using their non professional staff to provide some of the evening entertainment. The ships professional performer shows lacked impact and the singers had poor vocal ability. The headliner acts were nothing special apart from the juggler who was amazing and extremely funny. The Queen tribute band were awful and relied on their visual likeness rather than any musical ability. The ship is tired and the sofa in our cabin was very worn and full of dust. My mattress had a massive dent which made sleeping impossible. This should have been picked up by the stateroom attendant rather than me after a terrible nights sleep. Maybe it's time to stop being loyal to Royal! Read Less
Sail Date April 2017
I like the Voyager class of ships, so I enjoyed the Navigator. But cuts backs are obvious in food, entertainment and activities. Enjoyed the days at sea just wish there had been more to do. I really miss the professional crafters. The ... Read More
I like the Voyager class of ships, so I enjoyed the Navigator. But cuts backs are obvious in food, entertainment and activities. Enjoyed the days at sea just wish there had been more to do. I really miss the professional crafters. The crafts provided by Royal Caribbean are the same old things that they have been doing for years. I don't think that the kits are worth the price. The quality of service on the Navigator was excellent. The crew was very friendly. Enjoyed the Diamond lounge and happy hours. The bar tenders were very attentive and hard working. The dining room staff were very good and even supplied the table with Indian food to share upon request. Had a problem with the excursion desk but all was resolved by the Assistant Manager. I enjoyed all of the ports except Ponta Delgada. There is not much to do there once you have done all the excursions that you are interested in. I have been there too many times. Other ports in the area are more interesting and wish this one would be dropped by Royal Caribbean. I did walk through town and visited the market. I used the time in port to do my gift shopping. As a solo traveler I appreciated the fact that we met for lunch on all the sea days. In the past we did not meet on all the sea days. I wish our crew member who escorted us had stayed for lunch. In the past when they stayed lunch was more interesting because we got an insight into the crew's life on the ship. I am loyal to Royal Caribbean and will continue to sail with them. Read Less
Sail Date April 2017
Stateroom 9300-excellent location. Chosen for its ports and price, both of which were good. We had sailed on this ship 1.5 years ago. In that time RCCL seems to be doing some cost cutting. Furnishings in lounge areas were showing ... Read More
Stateroom 9300-excellent location. Chosen for its ports and price, both of which were good. We had sailed on this ship 1.5 years ago. In that time RCCL seems to be doing some cost cutting. Furnishings in lounge areas were showing extreme wear. Our cabin steward was required to care for 16 cabins on his own which left little time for some extra cleaning that needed to be done in our room. Capacity on this ship overpowers access to seating in most areas. Having only one small venue for snacks during off-buffet hours resulted in no seating available most of the time. Seating was also impossible during any 'game' event as no lounge was big enough to accommodate participants in these trivia type activities. Entertainment was a mixture of excellent to poor. When there was a very talented guest entertainer, the ship's band (although excellent themselves) drowned out guest by the volume. Overcharged for laundry twice and had to go to guest services for adjustments. Food and food service was excellent! Staff in Windjammer and in Dining room were efficient, friendly and accommodating. No complaints in this area. Shops offered variety of goods and sales were good as usual. Excursions had several choices, although we usually do our own thing at ports now. It seems RCCL may be putting all of their efforts into the newer jumbo ships? As frequent cruisers we will be hesitant to book RCCL again. Read Less
Sail Date April 2017
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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