Embarkation in Miami was long and tedious, maneuvering the sea of people trying to get on board. My mother could not get her wheelchair as requested. There was a LONG line of people waiting, very few wheelchair attendants and no place to ... Read More
Embarkation in Miami was long and tedious, maneuvering the sea of people trying to get on board. My mother could not get her wheelchair as requested. There was a LONG line of people waiting, very few wheelchair attendants and no place to sit curbside to wait at the Port of Miami...........major faux pas. Disembarkation in Southampton was timely, easy and orderly. Wheelchair was ready and the attendant was very helpful and courteous, attending to her every need.
We selected this cruise in particular because we had not visited any of the ports featured. Pleased with all of the ports except Vigo, Galicia, Spain……..which was fairly average.
Did not like the four-deck open design of the Deck 5 Atrium Promenade...felt it was a waste of good space that could have made the bars and sitting areas much larger to better accommodate the thousands of passengers onboard. The ship is huge, décor was rather subdued, showed signs of wear in some areas, but spotlessly clean. The cabin was clean and spacious enough. We got a veranda room with balcony but the weather was way too cold and windy to sit outside, so that part was a huge waste of money. It was so cold and windy that there was hardly any activity in the pool and hot tubs. So those of you planning a spring transatlantic beware. Transatlantic voyages returning to the Caribbean from Europe in the fall are much warmer so the balconies and outdoor areas are much better used. The entertainment was average to good, not so much because of the talent but because of the small size venues holding the events. We were never able to see the ice skating show in Studio B, although there were 3 performances. There was also no monitoring of tickets, so some people got to see the skating show 3x and we did not even get to see it once.
The dining options were very good and the food in the Sapphire dining room was excellent with great variety, quality food, inventiveness, beautiful presentations, courteous and attentive managers, assistant managers and servers. The Windjammer was also very good in all respects except the noise and lack of seating. There were times a seat was hard to find because of the many passengers. The crew was the best point of the ship and trip. Every single crew member we encountered was friendly, attentive to our needs, courteous and disposed to being of help, from the Hotel Manager Sanjay to the restroom cleaning crew. So although we were extremely pleased with the people aspects of the cruise, we will probably not ever sail the Navigator again or any other ship in its category. Read Less