10 Royal Caribbean Navigator of the Seas Cruise Reviews for Family Cruises to Caribbean - Eastern from Miami

My review will focus on the casino aspect of the ship as well as my overall opinion of the trip. The Navigator of the Seas is in the Voyager class, and is similar to the Independence of the Seas in its layout. EMBARKMENT: Went quickly ... Read More
My review will focus on the casino aspect of the ship as well as my overall opinion of the trip. The Navigator of the Seas is in the Voyager class, and is similar to the Independence of the Seas in its layout. EMBARKMENT: Went quickly from the bus ride with only two passengers, myself and one other person from Fort Lauderdale airport to the Port of Miami. The check in process took less than one half hour. Once on the ship about 1pm, the staterooms were not ready until 1:30 pm, so I went up to the Windjammer buffet on Deck 11, and it was standard varieties of buffet foods. STATEROOM: As I was traveling solo, I usually get a interior cabin unless, I get an free upgrade to oceanview or balcony, since I am really there just to nap/sleep, shower, dress and out of the room. It is good size but there is little room when the two twins are put together to make a king/queen size bed, its about six inches of space between the end of the bed and the sofa on one side and the dresser on the other side. Two outlets,eight drawers, and a spacious closet. The bathroom has the sink with two medicine/toiletry cabinets and the round shower with doors, just don't drop the soap when showering as it is difficult to pick up. One shower gel or shampoo dispenser in the shower stall. PROMENADE: There is a spacious promenade in the center of the ship with bars, shops and "Promenade Cafe". There are the standard evening sales on port days and all day "special sales" on sea days. THE FOOD: Promenade Cafe: This has a Ben and Jerry's and Starbuck Coffee shop connected with it, for a additional fee. The cafe part has the free coffee and tea, the breakfast pastries, that you can get in the main dining room and the Windjammer buffet. It is open 24 hours. The "lunch and dinner" sandwiches are EXTREMELY DISAPPOINTING, its basically a submarine sandwich bread cut in half and one slice of a meat, one leaf of lettuce and slice of tomato and maybe a slice of cheese on some sandwiches. What you wind up doing is getting two or three sandwiches to make one sandwich and then tossing the bread, what a WASTE of FOOD. Main Dining Room: Traditional early seating at 5:30pm and late seating at 8:00pm in the Sapphire Dining Room on deck 3, with their "my time dining on the 4th and 5th decks. The food was a meat, seafood, poultry and vegetarian selections rotating daily with some standard mainstay available every evening. The wait staff at table #280, Jorden and May provided excellent service, though at times, it took some for the food to get out of the galley. Overall, the food was excellent, with several appetizers, and main dishes to select, with a couple of exceptions, don't bother to order the potato pie main dish or the turkey dinner which appeared to consist of some white turkey breast and a dark turkey meat roll, and I do mean roll, looking at the dark meat is spiral, I did not order it but my table mate indicated that it was tasteless. Other than these two selections the food was better than served on my past Carnival cruises. Windjammer Buffet: Serving the "masses" is difficult to maintain a high quality standard, the staff did the best they could with some limited variety on the main meats, its better then Golden Corral. MAIN POOL and SERENITY POOL: Both areas were popular and in heavy use on sea days, the main pool lounges fill up early so you have to go to the sun deck for an available seating. BARS and LOUNGES: Many bars, with excellent service. As a Diamond member of the Crown and Anchor Society, I get automatically added to my SeaPass card three free drinks each day, non cummulative, so you can go to any bar on the ship, outside the MDR and buffet and get three free adult beverages or sodas between 5 pm and 8:30 pm. For Diamond and Pinnacle members there is an exclusive DIAMOND CLUB for evening cocktails and appetizers and they pour a most generous Jack Daniels on the rocks. EXCURSIONS: I have been to Nassau and Cozumel so I did not do any excursions. The shopping at both ports are filled with silver outlets. CASINO ROYALE: I got a reduced accomodations rate, as I do gamble, and I must say that of all the casino, on the Royal Caribbean cruise ships I have been on, which is 5 different ships, this was the most disappointing. There are ample card tables, with craps, three card poker, Ultimate Texas hold em poker, one poker table, a Carribean Poker table, roulette and several blackjack tables. The dealers are extremely friendly and helpful. The DISAPPOiNTMENT are the SLOT machines. There were several slot machines that were out of service including the popular "Wheel of Fortune" slot machines, for the ENTIRE CRUISE. Also, several of the machines, you had to repeatedly insert and re insert you Seapass card in order for it to register your number so you can get credit for you playing time and monies inserted in the slot machines. The casino host was absent for most of the time except for doing the slot, blackjack tournaments and the nightly hot seat and other giveaways. I am used to the casino host circulating and talking to the casino patrons. The casino is somewhat smoke, but the non smoking areas are a little better. ENTERTAINMENT: Better than on Carnival cruise line ships. The cruise director, a Brit, named Cuddy, is a HOOT! DEMBARKMENT: Was at my assigned station, at 7am debarkement on deck 4 of the MDR, but the process of the carry your luggage walk off did not start until 8 am, and I was finally off the ship about 9:15 pm, get my luggage was very quick and the customs lines when smoothly, I was on the bus and at the Fort Lauderdale Interantional Airport by 10:30 am. OVERALL: its a nice ship, if you don't gamble, it would be a very good cruise. Read Less
Sail Date January 2017
AWFUL: PADI service. We understand the policy of not serving kids under 12 years old. What it is unacceptable is that the guy from South Africa in charge does not help in contacting other PADI centers to facilitate diving to families ... Read More
AWFUL: PADI service. We understand the policy of not serving kids under 12 years old. What it is unacceptable is that the guy from South Africa in charge does not help in contacting other PADI centers to facilitate diving to families with children under 12. “Go online and search” is a rude answer and definitely not a Royal Caribbean style answer. We lost the opportunity of diving in 3 islands. ROOM TO IMPROVE: 1. Mattresses: Please include foam pads for back pain sufferers. Mattresses are too hard. 2. WATER PLEASE! It is very complicated to get bottles of water. We had to purchase them at the bars because ROOM SERVICE is slow, inefficient and expensive. Put them back in the room refrigerators and charge as minibar. 3. BREAKFAST AND FRUITS: more variety and quality. Other RY ships have much better breakfast. 4. Desserts: they can get better, like the Chocolate Lava cake. 5. ENTERTAINERS: learn from the Mexican all inclusive entertainers. Need better quality / trained people for teens. 6. ROOM SERVICE is awfully slow in taking calls and delivering simple things like water. EXCELLENT 1. The stateroom attendant RAMON (8673) was amazing. He solved the problem of the bad quality mattress by bringing comforters and pads. He made a great difference. 2. RAKESH at the Sapphire dining room: he also made a great difference giving our son his favorite Indian food every night. 3. MARY and VALENTINO: excellent waiters. 4. THE SHOWS were excellent. Christmas environment was perfect, the mass at midnight and caroling was amazing. Cruise director did a great job too. Read Less
Sail Date December 2016
Ok so where to start, so many things to say. First of all, we had to wait 4 1/2 hours in line in the heat just to get on the ship. We never went to a terminal. It was a tent that was even hotter inside to wait in more lines. After a couple ... Read More
Ok so where to start, so many things to say. First of all, we had to wait 4 1/2 hours in line in the heat just to get on the ship. We never went to a terminal. It was a tent that was even hotter inside to wait in more lines. After a couple hours they finally started passing out water while we waited in line. We didn't leave until 6pm and when we got onboard there we didn't get to grab a bite to eat because we had to go immediately to the muster drill. By the this time we were starving and went looking for food. Could we find any? NO!!! We were supposed to wait for the dining room to open. I had an anxiety attack at this point and started crying and begging for food so I went up to one of the waiters and started yelling at them that I just wanted food and to sit down. Something to the effect of: "Can't we even get fed on this stupid ship? I just want some food and my feet hurt and I want to sit down already. We've only been waiting for hours in line!" Yes, embarrassing, but it happened. I've got to say they found me a seat and within two minutes moved us into the dining room. Probably to keep everyone else from rioting. After A glass of wine and some bread I started to calm down, ate and went straight to the stateroom and to bed. Everything was ok until we got to the royal Caribbean port in Haiti. We booked an excursion for jet skiing. With our friends. The staff on the excursion was rude and antagonizing. The chicks name was HANNAH and she gave us misinformation and was rude to us because we are middle age and treated us like we were geriatric. She almost let our friend drown because she didn't follow safety protocol or recommendations for the excursion. After 30 minutes of our friend in the water she decided to stop laughing and saying Ebro thing was cool and called for help. After the boat came and took our friends away we just wanted to be done and on our way. They charged us twice for the locker because of their mistake. The port shopping was horrible because the people are so aggressive and rude. Plus, they lie to you just to get you to buy. One guy actually got in my husbands face and told him "LOOK AT ME! I'm taking to you." The only good thing was that the ship provided food and beverages. On Wednesday night there was supposed to be a Latin pool party but the whole deck got flooded from the pools because the ship was rocking so badly since we sailed that it was cancelled because they were worried the band would get electrocuted. So were we. They told everyone to go to the Cosmopolitan Club to continue the party. That was a disaster. The do apparently didn't get the memo and some old lady started yelling and cussing at him that no one liked his music and to play something else. When he did, she started yelling at people to get up and dance, so we left. At 1am, said lady was leading a protest two decks below us, stomping and chanting "This stupid "A" (profanity) boat sucks!" because they closed the only dance club early. This went on for 30 minutes. At 4am there was an explosion and I thought the ship was sinking. Never found out what that was about. For the first 3 days the hallway smelled of sewer. There was only one dance club on the ship. The Latin band was awesome! But they only get a corner the deck and it was super crowded because it was the only place that had decent dance music. I called and bought a gift for my husband for our anniversary, which was on the 29th. I waited all day and nothing came. Next day we went to guest services and to find out what happened and they apologized for the error, which I they never said what happened but they ruined the surprise. They tried to make up for it and offered us a bottle of champagne, which we never recieved. They also offered us dinner at one of the premium restaurants to make up for it. That was nice, but ,y husband woke up sick and it wa on the last day of the cruise so I had dinner with my friend and not our anniversary dinner. So no anniversary celebration for us on the ship, thanks to ROYAL CARIBBEAN. Needless to say, we will never ever travel with them again. Worst vacation of our lives. Read Less
Sail Date November 2016
Mom has liked Royal Caribbean in the past - it's a older crowd (she is 82) and she feels more comfortable. We had problems after problems. The guy at the desk told me 2 things about WIFI that was WRONG and they keep telling me to ... Read More
Mom has liked Royal Caribbean in the past - it's a older crowd (she is 82) and she feels more comfortable. We had problems after problems. The guy at the desk told me 2 things about WIFI that was WRONG and they keep telling me to call Verizon. It's their fault. Horrible customer service - paid for WIFI and it does NOT include calls or text - just data. So many things went wrong. From having my 82 year old mom stand in the sun for 3 hours waiting to board, to a room that is in badly need of some repairs. Our room had a wind tunnel noise and it took maintenance 2 days to get this fixed and kept us up for hours. I bought souvenir T Shirts ( NOT from this itinerary mind you!_) and they all shrunk ! So many things went wrong. The mattress was hard. There was a black ring around the toilet, no tissue in bathroom. Food choices were bland. Try another cruise line. Read Less
Sail Date November 2016
As Diamond Crown & Anchor members, my family has gone on many cruises, but we brought three cruise newbies on our group and we went to Puerto Rico for the first time in 33 years. Pros: - My wife and I got married on Voyager in ... Read More
As Diamond Crown & Anchor members, my family has gone on many cruises, but we brought three cruise newbies on our group and we went to Puerto Rico for the first time in 33 years. Pros: - My wife and I got married on Voyager in 2003, so this class is memorable for us - We also failed on Navigator in the Med five years ago, so we remembered the ship too - It's really hard to get Royal Family Suites anywhere in the fleet, so I jumped on this one - Filet Mignon in MDR ordered from the Chops menu was good - Diamond and Suite perks were decent, and I didn't use them all - Loved the cabin - Labadee keeps getting better Cons: - It's been a while since there was a refit. Worn railings. Little things out of place. Some spill in the R-Bar that needed a massive fan to dry out for several days. - Food in MDR not nearly up to the standard I expected, I blame specialty dining. Even breakfast in the MDR was average. Windjammer was also lackluster. - Embarked on a day when 6 ships were in Miami, so we ended up on the pavement for over an hour and embarking from a tent... no suite or diamond perks for that - Air2Sea never notified me about pick up time from the hotel - Teenagers in our group didn't really enjoy the teen "Living Room" - Significant delay leaving the ship in Puerto Rico due to Anthem docking on the same pier right when we were to depart - No longer a special deal for photo packages shared among 3+ cabins for a larger group - Only 1/3 of the passengers participated in formal night Read Less
Sail Date November 2016
I would have given this cruise 5 stars but for the unfortunate boarding experience in the parking lot at Miami.....My husband and I got on very quickly (1/2 hour)....but then had to watch our luggage sit in the parking lot and not loaded ... Read More
I would have given this cruise 5 stars but for the unfortunate boarding experience in the parking lot at Miami.....My husband and I got on very quickly (1/2 hour)....but then had to watch our luggage sit in the parking lot and not loaded until 6pm. And we finally got it after dinner. I do want to state that this was the fault of Port of Miami Baggage Handlers Union. Those guys in the white hats refused to work with RCCL and to be quite frank, they are a lazy bunch of money grabbing porters. One told me that for $30 he would deliver my luggage to my room in ten minlutes.....that is pants on fire lying. He could not board the ship. Being more or less seasoned cruisers, we booked the dining package for 4 nights....and both Chopped and Giovanni's were excellent. I still remember the Osso Buco....lovely. We only had dinner one night in the MDR and that was the Puerto Rico stop when most of the people were off the ship and it was very nice. We did eat in the Windjammer for dinner two night and we had no complaints...especially about the staff....they were really great. I was on the same ship as many of there other reviewers but evidently did not have the same experience, I never had a problem getting served in the Windjammer, nor did I experience a problem with the food. We actually liked it. And to the gentleman who only saw ham being carved....I had chicken, roast beef and pork roast on different days. Still love the egg station and frankly could care less about lobster night. I have read a lot of negative reviews here about the November cruise and totally understand it started out on a negative tone....but for us, the rest of the cruise was delightful. The famous robes, we had two. If I had one complaint about the cruise, it was that the Captain was invisible. We had sailed on Navigator in April and had Captain Ari and he was fun...all over the ship and talking to everyone. When I mentioned it to some of the crew, they told me they had never seen this Captain either....part of being Captain is PR.....and this one totally dropped the ball. The ship does seem to represent the Captain's attitude and that might have been part of the negative reviews, a dull Captain = a dull ship. Our cabin, Deck 12, 1864, was wonderful....clean, spacious and I love the 25 feet of floor to ceiling windows. We would eat breakfast there most days. What a view.....And I was never cold....but I am from Miami and used to freezing air conditioning. One really positive thing was that my husband had some heart problems on the ship and for the first time we had to visit the Medical Facility....and I can tell you they are top notch. We took their treatment records to a very renowned cardiologist in Miami and he said we were very fortunate.....we could not have gotten better treatment any place. So thanks to the two Doctors and the nurses, we were able to finish our cruise in good health. All in all we have Navigator booked for the April Southern Caribbean.....and Captain Ari Medina will be back so we expect to have a rocking cruise..... Read Less
Sail Date November 2016
I have cruised 15 times before and actually this cruise would have made me a Diamond Member.(10 Sailings) I used to think Royal Caribbean was one of the best in the industry but after this last cruise,not anymore. I feel that it has ... Read More
I have cruised 15 times before and actually this cruise would have made me a Diamond Member.(10 Sailings) I used to think Royal Caribbean was one of the best in the industry but after this last cruise,not anymore. I feel that it has lowered it standards so much that there is no class left on this line and that is what used to separate it from the rest. Everything on and off of the ship that is related to Royal Caribbean is about making a buck, not the passengers enjoyment. I booked this cruise 5 months in advance thinking I was safe since RCCL has a "Price Guarantee" Well the rates dropped, and dropped and dropped. When I called RCCL four times, they said that the "Price Guarantee" did not apply to "Royal Sales Events" pricing. What kind of crap is that. So in a nutshell, my parents who booked last minute, same category paid hundreds less than us and they had use of our money for months. DON'T BOOK UNTIL LAST MINUTE TO GET THE BEST DEAL. In just the last few years, the following have disappeared from Royal Caribbean ships. The midnight buffets, Chocolates on the pillows, the Caribbean night by the pool, the platinum member gift (hat or tote bag) Hair Conditioner (It still says they provide it on their website.) and much much more. What has appeared are a $4 charge every time you pick up the phone for room service after midnight and if you try to call for room service at any other time, they do not answer the phone, I imagine it is to discourage you from ordering. We had to call guest services and see if they could connect us. This happened every time. The price of the drinks is outrageous. The drink of the day was as much at $8.50 plus tip and they have made the glasses much smaller than they used to be. Wine...OMG. 1-$9.99 bottle of wine in Ohio is $56.50 on the ship incl.gratuity. They have reduced the value of the Platinum member coupon books so much that you might as well throw them away. ie: Buy one bottle of wine for $50 or more and get the second (over $50. for 15% off) So because you are a platinum member 2 bottles for $107.50 with gratuity. At home for this wine-$20. The menu in the dining room has not change in years. The best food on the ship comes at a cost of $20 and $25. per person in Chops and Portofinos. This is the kind of food that used to be in the dining room and included in your cruise fare. We ate Breakfast in the WindJammer and not once did someone come and collect our dirty plates or ask us if we wanted juice or coffee. This is all self serve now. What is not self serve anymore are the beverages in the Windjammer, they have a station with glasses of water, juice, coffee. This prevents anyone from refilling their own water bottle so that you have to pay $4.95 for theirs.(I drink at least 8 of these a day...You do the math) When I asked the beverage attendant to please refill my bottle for me they refused. Shaking his head, making a tisk, tisk noise. Also, on our last evening in the Windjammer, the wine water actually growled at my 80 year old mother, not once but twice, because she did not want to buy wine. OMG, I couldn't believe my ears. We could not get 4 chairs together in the solarium. On the last day, We went down early and got 4 towels with our seapass cards, for which you will be charged $20 per towel if not returned to them. The women handed me the towels and said if I got caught saving chairs and I lost the towel because of it, I would be charged. My husband and I said "we are getting two additional chairs for my Mom and Dad who had to wait for the elevator because they couldn't do the stairs and besides, we haven't been able to get 4 seats together on the entire cruise. She just shrugged. This would have been a pleasant sea day but the solarium pool was closed all day for some reason and the spa took the color out of all of our swimsuits, over treated. We would finally doze off when the bing bing bing of announcement went off to announce to everyone that Royal Caribbean needed more of our money and that we should hurry and go buy bingo cards ($44 for 4 games), or amber jewelry or Fine Art at the auction. This happened every hour. VERY annoying but the straw that broke the camels back was this..... We were on this cruise with my parents who in the past had bought and paid for 12 staterooms in D1 for a family cruise in 2007 on the Adventure of the Seas and they wanted to do it again for our family this summer. One the first day I called down to guest services and asked them to move them closer to the elevator, as it was too far for my Mom to walk. They wouldn't and the ship was not at capacity. At that moment Royal Caribbean lost $30,000 from my Parents because we will not book another cruise with them again. As far as entertainment. They had a great comedian one night but the Royal Caribbean singers and dancers sucked. For a relaxing vacation, do yourself a favor and book a hotel or condo on the beach somewhere and enjoy the beauty, culture and flavors of the country you are visiting. It will be much cheaper and much more enjoyable then being trapped, herded and bullied by of a cruise ship company that wants every penny you have. Read Less
Sail Date January 2010
This vacation was a dream from start to finish. It was our fourth cruise and the first for our two sons and their spouses. We flew into Fort Lauderdale. Group ranged in age from 36 to 62. Pre-Cruise Hotel: Spent the pre-cruise night at ... Read More
This vacation was a dream from start to finish. It was our fourth cruise and the first for our two sons and their spouses. We flew into Fort Lauderdale. Group ranged in age from 36 to 62. Pre-Cruise Hotel: Spent the pre-cruise night at the Hyatt Regency Bonaventure Resort (room rates were excellent, better than some mid-priced hotels). We were departing the weekend the Pro Bowl was in Miami. Miami hotels near the port were booked. Fort Lauderdale is very close to Miami and airfare to FLL is often cheaper than airfare to Miami. One Gallery - Doubletree is another great FLL hotel. (Reasonably priced, all suites, three blocks from One Gallery Mall, about three blocks from the beach, and on the water taxi route). It's good to be near a mall or shopping area, where you can pick up items you may have forgotten. Transportation to Port: We used "Go Shuttle" for transportation to the hotel and Jewel Limousines for transportation to Miami. Jewel Limo is excellent and reasonable - their website is worth checking out (it lists pricing) for port transportation. Pre-Cruise Activity in Miami: We arrived at the port around 12:30, turned our luggage over to the porters and took a cab to Bayside Market. Bayside is actually a wonderful mall/marina just down the road from the port (very short cab ride). We ate and shopped until 3:30 pm. Bayside really reflects the diversity of the Miami community and is loaded with shops and restaurants. If you are sailing out of Miami and its not a football weekend, consider some of the hotels near Bayside. Embarking: We returned to the port about 3:30 and practically walked straight on the Navigator. From now on, I'm boarding at that time. There were only two or three people in line ahead of us for Customs and check-in. Our luggage was outside the room when we arrived. Ship: As whole the ship is absolutely beautiful and clean. The decor is best described as colorful and contemporary, with pleasant little surprises in the architectural details and artwork. The carpets in the hallways leading to the staterooms did show signs of age and wear. Staterooms: There were three couples and we all stayed in Junior Suites. These suites are worth every dime. Plenty of closet room; deep soaking tub and shower, comfortably sized balconies and enough room to entertain 2-4 guests. We were only one floor down from the Windjammer Buffet and pool decks - eliminating an elevator wait. Our stateroom steward was excellent. A balcony makes all the difference in the world. If you don't want the expense of a suite, do consider a balcony stateroom. There is nothing like having morning coffee with an unobstructed view the ocean; watching the ship arrive and depart from a port; or relaxing on a lounge chair under the stars -- on your own private balcony. Food: My youngest son is hard to please when it comes to food and he fell in love with the Windjammer. He doesn't eat beef or pork. He found a variety of food that suited his palate perfectly. My daughter-in-law fell in love with the contemporary decor throughout the ship. We were "casual" mode this trip, so we skipped formal dining. In the past, we've always enjoyed the main dining room and typically choose "early" seating so that we didn't miss any shows. Bars: As on other RCCL ships, the Schooner Bar was our favorite bar; although the guys also spent quite a bit of time in the Sports Bar. Afternoon "Trivia" in the Schooner Bar is fun. Casino: We won and lost in the casino; but, all is well that ends well and my daughter-in-law (who rarely gambles) won $500 playing slots on our last night -- and took it home. Excursions: Ocho Rios: We've been to Ocho Rios before, but this time we took a guided tour with "KnowJamaica". Check out their website "KnowJamaica.com". Marva is excellent and "Pat" was a real bonus. She shared the history and culture of the island, including the meaning of certain patois words. In addition to Dunns River Falls and general tour of Ocho Rios, (including some beautiful views), we visited a "Rasta" man. He shared herbal remedies that locals use, as well as the sweetness of sugar cane and a refreshing taste of coconut milk. We ended the day with a late afternoon lunch at Missy T's a tiny outdoor restaurant with live soothing reggae music, great food, and wonderful service. Labadee, Haiti: This was our first trip to Labadee, we skipped it on a previous cruise and stayed on board -- because of bad advice. Don' miss this treat. The RCCL barbecue meal was delicious. The beach is gorgeous. The only thing we would do differently is leave the ship earlier in the day. It was great to see that there were special wheel chairs for people with physical challenges. These chairs had large inflated wheels to roll over the sand (and young men eager to push them). Everyone can enjoy this island. The souvenir shops were reasonable. I collect coffee mugs. It was easy to find a nice hand painted mug for under $10.00. Labadee is not located near the earthquake area. While at Labadee, RCCL unloaded about 160 large pallets of food and medicine for earthquake relief. Entertainment: Really enjoyed the comedians, as well as the show put on by the RCCL entertainers. They had excellent voices. Generally, the entertainment was good; but, not quite as good as we've experienced on seven day cruises. The 70's night on the Promenade was great fun -- it was a real party, with loads of dancing. Smoking: There were two smokers in our group. No problem - smoking is allowed on stateroom balconies, in other designated areas and in the casino (except, there is one smoke-free evening in the casino). Cell Phones: Sometimes they work -- sometimes they don't. Overall, they worked when needed. Internet Cafe: The Internet Cafe computers take credit cards as well as your Sea Pass Card. Price is a bit steep, so plan what you're going to do before you sign-on. Great for printing out your return airline boarding pass. Disembarking: This went fairly quickly, although the lines were long. There were loads of cabs and vans outside the port. With a group of six it, we booked our return transportation back to FLL in advance. This allowed us all to be in the same van (book in advance - if you want a private vehicle for a small group). Liquor Reminder: If buying alcohol to take home -- you cannot not ship it (Not Fedex, UPS, Postal, etc). If you are not driving home, take bubble wrap and very large ziploc bags so that you can pack the bottles in your checked luggage. Weather: We cruised the last week in January. The weather was excellent. 70+ degrees in Florida and 80's in Jamaica and Haiti. The trip was generally smooth; except one evening the ship rocked just a bit for a little while(great for sleeping). I hope this helps a future cruiser. A cruise is a wonderful way to relax and make happy memories. Read Less
Sail Date January 2010
This was only the second cruise that my family of four had taken and we brought along our close friends, another family of four for their first cruise. I could never speak to the "relaxing" nature of a cruise because let's ... Read More
This was only the second cruise that my family of four had taken and we brought along our close friends, another family of four for their first cruise. I could never speak to the "relaxing" nature of a cruise because let's face it - four kids between the ages of 6-8 doesn't spell relaxation. I will say that the Youth staff was overall very nice and our kids had a great time in the short times they spent in Adventure Ocean. What surprised us all, was how, well, rude the staff was! I had read "Cruise Confidential" before the cruise and the author spoke of how more than anything else the staff was expected to speak English and be gracious to guests. We would ask questions of the staff and they would either look at us, not understanding, or shrug and say they didn't know. The questions were basically - 'do we need our passports in Haiti' or 'do you know how we get to the dining room'. By the end of the cruise on disembarkation day, I commented to my husband that never in all my life would I expect the Miami Transportation Authority to be kinder than the RC staff. One kind Head Waiter did tell us that all of the "trained" staff were removed to be placed on the Oasis. This left us feeling that those who paid $3500 a cabin were much more important than those who spent $2000 a cabin. In all, I enjoyed my time with my family and friends. I appreciated the Cruise Director's staff, but never would I ever again pay money to be treated so poorly on the open seas. Shame on you Navigator. Read Less
Sail Date December 2009
My wife and I took our first cruise in October 2006. We sailed Navigator of the Seas to the Eastern Caribbean. Great ship, awesome ports but poor customer service and resolution. I have contacted RCI several times and still to this day ... Read More
My wife and I took our first cruise in October 2006. We sailed Navigator of the Seas to the Eastern Caribbean. Great ship, awesome ports but poor customer service and resolution. I have contacted RCI several times and still to this day over three years later, it still has not been resolved leaving me with a bad overall view of how Royal Caribbean treats the customer. I am the author of a travel website Around the World in Pictures http://www.dontenphotography.com/ and here is a copy of my trip log from the cruise, highlighting the good and bad. Eastern Caribbean Cruise 2006 October 21, 2006 Miami, Florida: We left our home in the early morning to begin the three hour commute to the cruise port in Miami as we embarked on our first ever cruise. The anticipation of the cruise made the drive feel more like 8 hours. As we climbed the bridge and caught a glimpse of the ship in the port, the excitement began to kick in we had finally made it. Embarkation was a breeze, having a toddler in a stroller was a golden ticket to advance to the front of the line. We were photographed for our Sea Pass and quickly stepped aboard the Navigator of the Seas. Once one board, it did not feel like a ship, rather its vast open promenade felt like a city block. We headed up to our stateroom on the ninth deck. We booked an superior balcony room near the front of the ship. The room was spacious and the private balcony was worth the extra money. My parents and sister arrived shortly after and checked in to the room next to us. They added airfare to their cruise package and were picked up and transported from Miami International Airport directly to the ship. Once they arrived we headed up to the Windjammer buffet for some food, a spot that will become our choice for the cruise. The convenience of the buffet and variety of food offered was easiest for us traveling with a 1 1/2 year old. We then headed to the front of the ship as we set sail from Miami to begin our cruise through the Eastern Caribbean. Once afloat, we played a round of golf at the Navigator Dunes miniature golf course as we watched the skyline of Miami slowly disappear into the Florida sunset. After a walk around the ship, we retired to the stateroom for the night. October 22, 2006 Atlantic Ocean: The began with breakfast at the Windjammer. Then my wife and mother went to play bingo while my dad, son and I set off to explore the ship. With 15 decks the ship has many places to enjoy. We started from the top down and visiting the Viking Crown, Bridge overlook, pool area and many more. During the evening we decided to break from our routine and have dinner at Johnny Rockets. After dinner we spent some time playing games in the arcade before heading back to the stateroom for the night. October 23, 2006 San Juan, Puerto Rico: Today marked the first stop of the cruise, San Juan. We started the day off with breakfast at the Windjammer and then got ready for the day. As we approached the coast of Puerto Rico, we went up to the deck to watch the ship sail into the harbor. We past the Fort El Morro on the point as the ship made its way to the dock. We were greeted by Puerto Rican dancers on the pier as we arrived in port. Disembarkation at the pier was hectic, a mad rush and the lines were slow moving. Once we were off the ship we began our shore excursion. We chose the Old and New San Juan City Tour. The tour consisted of a bus ride through the city of San Juan passing by many of the landmarks of the city. The tour guide was great, provided a great historical perspective of the city while mixing in the right amount of humor to keep it interesting. The tour bus stopped at Fort San Cristobal and we spent some time touring the fort on foot. Once back onboard the bus, we heading into the shopping district where the bus left us off. We walked around for a little before taking the short walk back to the pier. Back on the ship we ate dinner at the Windjammer and then headed back to the stateroom for the night. October 24, 2006 Charlotte Amalie, St. Thomas: Day four of the cruise began as the ship arrived at St. Thomas in the US Virgin Islands. Living it Florida it was nice to see some elevation as the ship pulled closer to the island. Disembarkation here was much easier. We walked around the Havensight Mall by the port prior to beginning our excursion. For the excursion we book the Ultimate Island Experience. We boarded an open air bus and began a tour through the island. We drove along Skyline Drive and enjoyed the scenery that St. Thomas has to offer. First stop on the tour was Mountain Top overlook. We continued our climb through the mountains and made another stop at Drake's Seat overlooking Magen's Bay. After a brief stop, we began our descent from the mountains to Magen's Bay where we took a two hour beach break. It was easy to see why Magen's Bay has been rated one of the top beaches in the world, the water was crystal clear and refreshing. We then boarded the bus resumed our tour. The next stop on the trip was Blackbeard's Castle. Here we toured the castle and ground before boarding the bus and heading into town. The bus tour concluded in the down town shopping district of Charlotte Amalie. From here we hopped a cab and headed to our next destination, Skyride to Paradise Point. The Skyride took us to the top of Paradise Point and then return trip back to the base of the mountain. We then took a short walk back to the ship where we ate dinner and retired for the evening. October 25, 2006 Phillipsburg, St. Maarten: Another day, another island. This time marking the first time we set foot on land not under control of the United States government. We will be visiting to separate countries on one island; Dutch St Maarten and French St Martin. We took the St Maarten Island Tour excursion. We boarded the air-conditioned bus and began our tour of the Dutch side of the island, traveling through the great salt pond and past Orient Beach. A stop was then made for shopping in Marigot. Forty-five minutes later we boarded the bus to continue the tour back to the ship. Once back onboard we headed to the Windjammer for dinner and then to Ixtapa Lounge for karaoke and drinks before heading back for bed. October 26, 2006 Atlantic Ocean: Today marked our second day at sea and when our wonderful vacation turned bad. We encountered some rough seas after departing St Maarten and the ship was rocking pretty good. Between the rough seas and the drinks from the night before, my wife got seasick pretty bad. She went down to the clinic to see the doctor and get some medication to cure the seasickness. He misdiagnosed her with a viral disease rather then give her seasickness medication and quarantined my entire family to the stateroom. We were not allowed to leave the stateroom for any reason and all food would be delivered to us. During this time, the cabin attendant was not allowed to enter the cabin for clean linens or to clean the room and was ordered to keep an eye on us that we did not leave the cabin. Despite pleas to the medical staff explaining the circumstances of the night, the rhinovirus diagnosis remained an the quarantined restrictions we kept in place. We tried to speak to guest relations and all offers of assistance were turned down and eventually we were told if we were not happy with the results, we could get off at the next stop in Nassau and find our own way home. After that threat, we just dealt with it and could not wait to return to Florida. October 27, 2006 Nassau, Bahamas: Today was the second day of the quarantine period and the ship had pulled into port in Nassau. We were originally scheduled to do the Nassau and Paradise Island excursion but thanks to the restrictions put in place by the medical staff, we were unable to attend. Today we were extremely grateful to have had a balcony room so at least we could get some fresh air. But the four walls of the room were closing in quickly and the stateroom began to feel more like a prison. As the quarantined continued, the rudeness and hostility of the staff increased. Our meals arrived to the stateroom cold and when asking for drinks, all we were told is they couldn't do that. Well if we weren't restricted to our rooms, we would have gotten it ourselves, but it wasn't an option. By the end of the day, I was so furious with the situation I could not wait to return home in the morning. As the sunset over Nassau, we began the short trip back to Miami and off the prison boat. October 28, 2006 Miami, Florida: We arrived into Miami early in the morning and it could not be early enough as we could not wait to get off the SS Prison Boat. Well its not like we had a choice, since my wife was still "infected" she was given priority disembarkment and we were off the ship quickly. Not sure if it was because they didn't want to get anyone else sick or just because they were tired of hearing us complain but it didn't really matter since we were free. We gathered our luggage in the claim area and began the drive back home. The events of the last few days of the cruise really tarnished what started out as a remarkable vacation. Its hard to believe the amount of power they give to one person with no secondary opinion available. Seems like there should be a checks and balance system in place which there was not at the time. Once we returned home, I contacted Royal Caribbean's corporate office and advised them of the experience. The actions of the crew were justified in their minds and as a token of the inconvience, they gave us $500.00 towards a future cruise, but based on what happened that wasn't much since the experience prevents us from ever wanting to cruise again. Update: Three years later, the emotional scars of the last few days of the cruise have worn off my wife and she is ready to give it another try. I contacted Royal Caribbean to see about booking another cruise and using the credit they offered and I was told that the offer was no longer on the table, that too much time has passed since the offer was made. So the customer service aspect of Royal Caribbean has not improved, really leaves me disappointed. They offer such a great product but the poor service of a few has a lasting effect on the whole company. So it leaves me in a predicament, I am looking to try another cruise in April 2010 and they have the itinerary that we want, 10 night Jewel of the Seas. Do we suck up and deal with the poor relations we had with them to give them another try or do we go shopping for another cruise line? Only time will tell what we are going to do and you will be the first to know. Read Less
Sail Date October 2006
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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