126 Miami Royal Caribbean Navigator of the Seas Cruise Reviews

Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, ... Read More
Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, & Coco Cay's activities and amenities. We had booked beach/ocean excursions but canceled after the hurricane knowing that the water would be full of debris and not clear. It's a good thing or we would have wasted a lot of money. Myself & 18 Year Old Daughter Ocean View Room - Deck 2 Budget Trip to Enjoy the Ship & Ports - No extra packages etc. We literally wanted to sit by the pool and on the beach. First, the Cons: Ship: The ship is showing signs of wear and tear, seats in certain venues are worn and look rough. Cushions on the deck in the Solarium are stained and as the fabric is a solid, light color, it has a particularly "nasty" vibe on the cushioned couple's lounges...if you know what I mean. (Hey Designers....the cushions would be better off with a printed fabric.) The Solarium pool is a little worn and the fountains never worked while we were there. On cruise days, there just wasn't enough shaded seating as an option on the decks and if you didn't get there early, there wasn't enough seating around the pools, period. We spent a lot of time looking for pool seating then heading indoors so as not to get burned until people would disperse for activities. Seriously, there was NO music at the Solarium, no steel drums, no dj, nothing...just this weird dead air silence or chatter from the people laying about. We could hear music from the other pool but if you didn't want to share the pool with kids, you didn't get the fun entertainment or music at all. There wasn't enough music on board in my opinion. Cabin: Let me say, I was hesitant about our cabin location but I LOVED it. This was a budget trip but I can't do rooms without natural light so I spent more on the OceanView but didn't choose our room. Our steward was super nice and kept our space very nice but you could tell that she was just "done & over" the whole thing. We made sure to leave her a nice tip and try to keep our space clean. I felt that we may have been in her way a lot. As for the room, we had 2 twins set up and everything in our cabin was perfect except, 1. there was mold growing between the glass and wall in the shower behind the seal, not a place that can be cleaned. (poor design) 2. The decor and linens are starting to look worn and there are a lot of stains on the whites. 3. Our window stayed pretty dirty which hindered our view.....we couldn't tell if it was between the glass or outside but it's probably because it was so low to the water. Food: Windjammer had too much repetition, especially at breakfast and lunch. The food seemed to be geared toward the kid's palate, not adults as much. This is probably a good way to get cruisers to try the elevated dining but be prepared for that if you plan on traveling on a budget. The "American" food choices were a bit bland while the "International" foods were sometimes oversalted, especially the meat at the taco bar by the pool.....add rice and beans to subdue that. Also, if you like chocolate, you are going to really be searching the ship, there wasn't a lot. If you don't drink a lot of alcohol or sodas, buying a drink package is pointless but be prepared to have little to no selection for beverages. On day one, the Windjammer had coffee, hot tea, water, ice tea, lemonade, and oj, after day one, I only saw coffee, hot tea, water and apple juice (watered down)....you had to really hunt down water as the dispensers were often empty. It's difficult to refill water bottles at the dispensers but quick tip, if you go to the soda dispensers, they also have water and you can fit a water bottle under the spout. The hot tea selection is pretty decent so if you can find ice (good luck) you can make a decent ice tea....bring your own reusable bottle/cup or you will struggle to stay hydrated. Entertainment: Again, more music on the Solarium deck please! Also, throughout the ship, there needs to be more music during the daytime. The rest of this con is personal preference as entertainment is so subjective. Much of the Promenade entertainment felt very "middle school pep rally" except the live bands across from the Cafe Promenade...they were awesome even though you had to stand in the walkways to watch. The library needs to be repurposed; I was told that a lot of the books get thrown out when there is a shipboard virus or people walk off with them so it was really a sad sight to see almost empty shelves. This would be a good space to display more art, have a coffee house vibe, or even just some sort of interactive space. If you are a solo traveler or have a travel companion that is introverted, plan on a lot of people watching as most activities on board are hard to enjoy solo. Nassau - Since we canceled our water activities, we decided to explore Nassau by foot and have lunch at Senor Frogs (go see Michael, he's great). We explored the Straw Market and walked around the town a bit. There is a LOT of aggressive souvenir selling, most of which are repeated items, look for local artisans that are sitting and making and buy from them then just say no thank you when you are finished. On the walking paths, a lot of "high end" shops with "callers" from all sides. If you are traveling with small children or those who have sensory sensitivities, this can be overwhelming and scary. We decided after several hours of being called after ("Mami, can I be your son-in-law!" was constant) it was time to go back and just enjoy some quiet pool time. Ok, Now the Pros - If you are traveling with kids, this is the ship for you!!! Ship: The waterslides, flowrider, rockwall (early before it gets hot), courts, putt putt golf, pools, WATERSLIDES, game rooms, ice skating rink (bring long pants and socks), laser tag, splash parks, teen rooms, WATERSLIDES are AMAZING!! Did I mention the waterslides???? I'm almost 50 and I LOVED them, totally went on them more than you can imagine. If you are are traveling with kids, you are going to have fun. You can even sit in the pool and watch family friendly movies after dinner. The side balconies on the 4th deck and deck 3 are the best places to hang out when the ship arrives and leaves the docks....it's just beautiful and gives that windy "I'm king of the world" feel. If you don't mind being in full sun, there are a lot of upper deck areas to enjoy the view the ride. However, if you need to be indoors because you fry crispy in 10 minutes, head to the Cosmopolitan during the day, it's practically always empty and has a gorgeous view from the top with wrap around windows. You can take your drink up there, a journal, book, sketch pad and have hours of uninterrupted solitude with a great view. Food: If you aren't eating at the Select Restaurants on board but are tired of the Windjammer, make sure you go to the dining room! Their food is top notch and if you get Rob & Felix as your servers, you are going to be pampered. Don't feel bad if you want to order 2 desserts or appetizers, it's totally worth it. Do it! Never leave the dining room without experiencing the creme brulee....if you don't get it, you have missed out. I've decided that anytime the dining room is open when I am on a cruise, I will be there. It saved the food experience for our trip. The taco bar by the main pool is a tasty alternative to the lunch in the Windjammer but their meat tends to be on the salty side so make sure that you get a little extra beans or rice to cut that and some lime and you will be happy! Entertainment: If you are planning a cruise and you love art, add an art budget to your allowance....oh my word, the art auction by Park West was the absolute best fun. I didn't have it in my budget but I left with 6 authenticated, signed art prints in hand and I'm waiting on my Anatole Krasnyansky print to arrive. I just kept entering raffles and participating in the art games and I'm stoked that I came home with so much artwork. I have a few that I like and I've got gifts for Christmas! Look for the piano man in the elevators, that's a lot of fun. Go to the shows....some are hokey but Showgirls was great! We saw their last performance but I'm sure it will be replaced by something else equally great. I enjoyed the Latin dancing and music on board BUT would have loved to have someone to dance with...they need to add professional dancers (like in Dirty Dancing) to dance with solo cruisers because otherwise we have to sit and watch. :( Go to the late night dance parties if you like pulsating dance club vibes on a low key level. I noted that there were a lot of in-bar activities during the day; game show type games, karaoke, bingo, wine/martini/whiskey tastings, and most were geared towards couples. Coco Cay - IF YOU HAVE KIDS>>>>>>>WOWZA! The splash park, waterslides, pools, etc are amazing, you will have a blast. It's a waterpark on an island. Plan on spending the whole day the same way that you do at a waterpark....bring your sunscreen and just let the kids RUN. Read Less
Sail Date September 2019
GORGEOUS SHIP! Definitely the prettiest, with all the bright colors. The entertainment was great (but VERY sexual) The showgirl show was about nothing but sex, but the comedians and ventriloquist were awesome! FOOD WAS DISGUSTING! The ... Read More
GORGEOUS SHIP! Definitely the prettiest, with all the bright colors. The entertainment was great (but VERY sexual) The showgirl show was about nothing but sex, but the comedians and ventriloquist were awesome! FOOD WAS DISGUSTING! The only good food is at the main dining room but that takes 2 hours + Such slow service Never any open chairs! They should definitely enforce no seat saving more. People were saving the ones in the pool at coco cay and not even using them! Have cubbies for items so people don’t waste chairs. All the good events were at night. We had absolutely nothing to do during the at sea day until like 7. Nassau is TRASH! Definitely have to book an expensive trip to another island if you want to enjoy that day. There was a lot of useless employees like people telling you hi in the bathroom and to wash your hands in the dining room. I’d rather not have to pay $60 in gratiuties and not have that If you don’t use the main dining room you shouldn’t even be charged gratituties No outlets by the bed, bring an extension chord! Internet SHOULD NOT BE $22 a day. It should be included in the price of the cruise! Everyone wants internet Read Less
Sail Date July 2019
We chose this cruise for a quick weekend getaway without taking much time off work. We chose the Navigator because we sailed on Mariner after the refurbishment about 6 months ago and loved the Mariner renovation. Embarkation- ... Read More
We chose this cruise for a quick weekend getaway without taking much time off work. We chose the Navigator because we sailed on Mariner after the refurbishment about 6 months ago and loved the Mariner renovation. Embarkation- Incredible. From the Uber to onboard in less than 10 minutes. Terminal A is fantastic. Cabin- cabins were beautifully upgraded with new carpet and upholstery (dark blue and gray color scheme). No complaints here. All cabins were available at 1PM. Ship overall- -The good: They did a great job modernizing this older ship. It truly has a similar feel, color scheme, venues, etc. to the brand new Royal ships. The solarium and main pool are beautiful. -The bad: They WAY overdid it with the "upgrades". The outer decks are now cluttered with cabanas and massive hot tubs filled with screaming kids and drunks, so there are few chairs available in the sun. It is pretty from a brochure standpoint, but totally impractical and chaotic in real life. They removed the once beautiful fitness area at the front of the ship (along with the FREE locker room, steam and sauna areas) and moved the gym to a small, terrible location at the back of the ship. The ceilings are too low, so the treadmills do not incline, there are limited free weights, limited space, etc. They relocated it to add a whole deck of new cabins to deck 11. With the addition of hundreds of new staterooms, the elevators are always packed. Crowds and waits everywhere. This was never an issue on this ship before the added staterooms and removal of public areas. Food- I attributed this to it being a wekeend cruise, but the food was terrible aside from El Loco Fresh and specialty restaurants. Buffet options for lunch and dinner were along the lines of hamburgers, hotdogs, frozen quality pizza, rice, pasta and marinara, breads, and jello-type deserts. That is completely unacceptable for a $500 per night cruise in my opinion. Ports- CocoCay was beautiful. We had visited in December before the opening of "Perfect Day" and did not spend much time on the island because it was "blah", but they have really transformed this little island into paradise. We spent all day here. The dining options were better than on the ship, the pools and beach were wonderful, and the views were fantastic. We were very lucky with beautiful weather on this sailing. We had a great weekend, but would we chose Navigator of the Seas again? No, we would not, for the following reasons: 1) Sometimes less is more. Mariner of the Seas (sistership sailing out of Pt. Canaveral) had a slightly less extensive refurbishment that added most of the same amenities, but with less added cabins, it left the beautiful pool deck alone, and left the beautiful gym area intact. If you are a avid gym-goer or physically active, choose Mariner or Independence of the Seas for your short cruise needs. 2) There will be music or action/kids movies loudly blaring on the pool deck movie screen at all times... to the point that you will be able to hear it even in the "quiet" solarium. I assume this is Royal Caribbean's attempt to get the party going, but it kills the mood, not enhances it. 3) The free food venues were appalling. We have sailed with Royal Caribbean on approximately 25 sailings over the past 20 years, and the food was shocking on this sailing. Take advantage of El Loco Fresh and venues on CocoCay for more appealing complimentary food options. Read Less
Sail Date June 2019
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of ... Read More
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of cruise lines. We had an inside cabin off the Royal Promenade, which meant we had a window that looked down at the shoppers. The room, itself, was very nice, with a window seat as well as a little couch, besides the desk chair. It was roomy, with enough nooks for storage for our short 4-day cruise, that I would consider to book such a cabin again. However, the bed was hard - I mean board hard! Our quality of sleep was not good for the 4 nights. We tossed and turned most of the night, only to fall asleep and wake much later in the morning because we had no sense of day or night because of being in an inside. This sleep pattern disrupted our usual cruising routine. Anxious to start using the Workout room, we went straight there the first morning. The weight-powered machines were adequate, but when we attempted to use the bikes, treadmill, etc. they all were password accessible. The place hummed with activity, and I saw no staff member there that would assist us in how to activate any of these equipment. So... we left, and never returned to the workout room for the duration of the cruise. We dined twice in the dining room with our open dining option, and the service was good both times. We actually made a reservation for those dining nights when we first boarded the ship. I asked the staff taking our reservation which night was formal nigh, and he informed me that they do not do formal nights anymore. Having packed my husband’s suit, I was disappointed this wasn’t made clear on their webpage. We cruised with my daughter and her family, and I hoped to get a nice picture of us all decked out in our best attire. Originally the formal night is the second night of shorter cruises, but we chose a different night to go to the dining room, to better fit with our daytime plans. But what I wasn’t told is that RCI or maybe just this ship does a Dress Up anyway you Like evening which is the same as formal night, and all the photographers were on hand... and we missed it as we sat upstairs in the Windjammer enjoying the casualness of the night, unknowing... The focus on hand-washing as people entered the Windjammer was humorous, with staffers playing guitars, singing and prancing around “washy-wash your hands, scrubby, scrub your hands” to popular tunes, and with the exception of one very tuneful fellow, sung painfully off key. The service there was good to excellent, but I found the tables so close together, and the chairs difficult to move on the carpet, that it was a struggle to get up and return to your table, weaving through tables and chairs heavy with other diners. No more pretty glassware is given in the specialty drink. I was told that stopped, even though their website still shows pictures of those lovely glasses. Huge disappointment, hoping to add to my collection. But about the drinks, it costs around $15 per glass. Plan to drop $30+ for two drinks... making those high priced “drink plans” a better choice for some. Bingo was rather a disappointment, too. Less games, higher prices. No fun Bingo Lingo. Rush, rush, rush. And the same for all the Trivia gatherings we experienced. Boring. Regarding the dance and singing talent of the theatre shows, It was an experience we could have better spent watching TV in our cabin room. But, ah, there were no movies to be seen on that TV without paying $12 to rent. This included movies the ship was showing poolside each day. It didn’t seem fair. So, hanging in the room was not an option on this ship. But lounging in the Solarium was a real relaxing. Bring a good book or two, and find a pool bed. Or maybe a hammock on the upper open decks. But if you grab a towel or two, be warned that if you will need to show your sea pass, and then must return them, Showing your sea pass again. Maybe bring your own beach towels might be the better choice? If you are real savvy with technology, then maneuvering the RCI Ap to find out what’s going on day-to-day, hour-to-hour will be all you need on your phone, providing it is no more than a couple years old model. Otherwise, you can still tote around the paper version, as we did. The Ap was difficult to navigate, and caused more frustration than convenience. We stopped at CocoCay, and it is huge. Daughter had booked a beach bed for her family, and when she stepped off the pier entrance, there were no signs to direct her to where they were. They went to the nearest beach, and walked the sand till they found them an hour later. Later it was discovered that there was an exclusive transport cart to take people to the private beach where rage beach beds were. It took us longer to find them, as we dragged our rented water mats along with our beach bag. We stopped to ask where the beach beds were, and staffers there were clueless till one took the measures to investigate, and put us “elderly” people on a cart transport to the exact beach. It was a nice, quiet beach, I mean very nice. The kids spent the day finding all sorts of sea creatures in the shallows and along their walk through the sandbars. But the beach was far removed from the fun children’s activities, so put on your walking shoes when visiting CocoCay. The second port stop was at Nassau. We stayed on the ship, We noticed that the pier was different. They have added more piers changing the look of the cruise port entrance. It had been a few years since we last were docked in Nassau. And lastly, our final bill. We compared the cost to what they changed our credit card, and it did not jive. I have inquired with RCI and have not received a response from them. And, no, we did not a make any additional purchases on our last day. So...? Be mindful that their bookkeeping might have some chinks in their otherwise Royal Caribbean armor. Read Less
Sail Date June 2019
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled ... Read More
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled terrible like moth balls. The hallway near the room smelled like mold. It was very disgusting and disappointing. I was expecting a nice clean experience with the renovation, but that did not happen. Royal Caribbean needs to fix this issue asap! The specialty restaurants were great! Hooked was amazing as was Izumi! The steakhouse left much to be desired for as it did when we sailed on Allure 6 months ago. If you are used to The Capital Grille, or a Maestros level steakhouse you will not receive the same quality(read flavor/deliciousness) here. Skip the steak house and choose any of the other restaurants for sure! The cruise overall was very relaxing. In the future we will definitely choose Oasis Class or better. This boat does not compare to Allure by a long shot! Read Less
Sail Date May 2019
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 ... Read More
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 video poker and some slots. This review compares the NCL Casino at Seas program to the Royal Caribbean Casino Royale based on our experience. ODDS : The odds on both cruise lines are poor. NCL has better odds RCL – 6/5 Bonus Poker with $150 for all 4OK – 7/5 DDB NCL: 6/5 Bonus poker with $250 for 2,3,4 and $400 for 4A – 8/5 DDB Bill Adjustment at the End of the cruise. Typically I earn $10,000 points RCL – Usually nothing NCL – Usually $500+ Tier Benefits RCL- Prime: worthless cruise ctf at the end of the cruise which we have never used. Annual cruise which is worthless because we receive cruise offers all the time NCL- Ruby: $400 each on board credit. Ultra drinks- usually will get an upgraded bottle of wine by request Amenities Sent to Room RCL: plate of 4 cookies NCL: Chocolate covered strawberries with wine or Champagne Host overall Casino Service RCL: Never saw the host – staff generally not very friendly. My wife approached the host to ask about all of the out of service machines and she said he was rude when she asked him. This was on Navigator of the Seas NCL: Host will come over and introduce themselves and check in almost daily to see if we need anything. Very friendly staff. The personalized service and friendliness fo the NCL staff makes the experience a lot more fun. Casino set-up RCL: We just got off Navigator of the Seas which has probably the worst Casino we have ever been to. Probably 30% of the machines were out off service. Card frequently stopped registering points. Machines were on top of each other and could not move. Other ships like the Allure are much better. NCL: Much better and roomier The room was much largerthen expected for a Junior suire. The food in the main dining room was very good. Especially the nextt to last night that included lobster and filet mignon. We did not feel the need to eat in the specialty restaturants because the dining room was very good. Service in the dining room was excellent and we sat at the same table every night even though we had My Time dining. The room steward was also very good and friendly. Shows were good but not excellent. The first night was some guys banging drums that gave me a headache and I walked out. The comnedian, magician and stage shows were very good. Read Less
Sail Date April 2019
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the ... Read More
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the concierge lounge and dumping all diamond+ travelers to the diamond lounge, small, no view, overcrowded, dark, etc Next cruise we will shop around with other cruise lines. No sense in being loyal to Royal Caribbean. Loyalty is a one way street with this Company. Food quality continues to diminish every year, they nickel dime you on everything and who can assure us that the mandatory gratuities ends up in the workers hands Anything you buy has a line for additional gratuities. If you purchase a drink or a food item, they each on an 18% gratuity and expect you to add an additional tip. Some elevators just go by you, usually the wait is on the long side Read Less
Sail Date April 2019
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa ... Read More
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa until 11pm so we really had a chance to explore and enjoy the Islands. The food on the ship was wonderful and the staff, without exception, was cheerful, helpful and worked non-stop to make life enjoyable for us. The staff even made going in to meals fun by adapting songs in creative ways to encourage people to wash their hands. They had all the kids singing and dancing their way into the Windjammer dinning room by the end of the cruise. There were lots of things to do on the ship and we particularly enjoyed the Ice Show, Laser Tag and the water slides. The Constant presence of piped music got a little wearing after a while since they pipe music almost Everywhere and their music selection was somewhat limited (by the 4th day I had heard most of the songs at least 10 times). We started retreating more and more to the outer portion of Deck 4 which was about the only place they were not piping music. The first day there was almost no one walking around on Deck 4 but by the last 2 cruising days it was getting downright crowded with people who just wanted a little peace and quiet. The only complaint we had, and the reason I'm only giving this cruise 3 stars, is that our room was extremely noisy which I describe in the cabin review section. Read Less
Sail Date April 2019
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at ... Read More
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at chops grill day 1, etc. Got dad a balcony room (8582), and myself a Promenade Interior (8583) directly across from his. My father loved his cabin ... the fresh air and views. My cabin, however, was awful. Terrible toxic, chemical, mothball-like smell. I asked housekeeping to help twice. Two different staff members agreed it was unbearable, but offered no solution, no other cabin, no sympathy. (See more in my cabin review). The cruise and excursions we're enjoyable for my father. He enjoyed the food, the shows, the waterslides, the staff, and his cabin. I found the shows, the cruise director and the performances to be a bit cheesy and annoying. We loved our two excursions booked through the cruise ... The Dolphin Swim in Nassau and the Dragon Zip Line in Haiti. Incredibly professional and worth every penny The cruise staff was friendly. And the ship overall was clean. Read Less
Sail Date April 2019
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these ... Read More
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these items to Guest Relations, they immediately offered a single outlet extension cord (8’ orange heavy duty) for power, and explained that the Olive Oil was a “prohibited Item.” I asked where it was prohibited because I certainly didn’t remember seeing such a warning, but she had no answer and no sympathy. When I asked where the suggestion box for the Hotel Manager was located, I was told that the only way to interact with him was to personally complain to the Guest Relations representatives (CSRs) who would enter it into the computer. Really? The last thing I want to do on a cruise is to have to wait in line to solve a problem I didn’t create. It’s a very outdated business model. RCI advertises the best WiFi at sea, but it’s still terrible. I made the mistake of thinking I could work in the library using e-mail to transfer files to/from my company. Regular Outlook would not function at all; probably due to “closed Ports” according to my IT department. My company’s Outlook Web Mail worked; but was very slow. Best case, it typically took 8-15 minutes to email or upload a 5-6 MB Excel or Word file (typically containing a dozen small photos). There was only one IT guy to help with WiFi log-on issues, and he only worked 8-hour shifts. Oh, they did have a couple of extra people occasionally standing at the help desk; but they only had very basic knowledge and could not help me. Being a healthy eater, I asked the attendant at the Gluten-Free salad station, where the Olive Oil and Vinegar were located. I was told there was only the “house dressings” available. A day later, I found those items located on a display with the steak sauces and condiments. Talk about a clueless staff! Butter? For breakfast on the first day, I picked up a pat of butter and took it to the table. The expiration date was 3/27/19, which was one year from the manufacture date. Since the 27th was only a few days away, I handed the pat to one of two restaurant managers that were apparently “supervising.” His response was that there were still a few days before expiration. So, I asked him why eating year old food did not seem wrong to him, but he simply protested that they had several days remaining. After the 27th, they were still serving the butter. And that’s why I like to bring my own olive oil. Read Less
Sail Date March 2019
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the ... Read More
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the cruise. Seats broken in the theater and ice rink. Bathrooms near Windjammer not working at first. Holes in tile wall. Due to unrest in Venezuela, ship was unable to get some fresh fruit and vegetables. That was not a great deal, there was plenty to eat! Love the new Hooked restaurant. Chops was terrific, best filet i have ever eaten. Crew was friendly and attentive, food as usual was great. Shows were well done and contract entertainment was really good. Embarkation was a mess, delays and misdirected. Staff at the port didn’t seem to know or care what they were doing. Priority check-in meant nothing since most of the ship was priority. Tours and ports were great. First time at Labadee, enjoyed very much, lots of activities and also beautiful beaches and plenty of shady places too. Aruba is gorgeous, took see and sea tour. Saw plenty of beautiful fish at the shipwreck and divers. Bonaire and curaçao also beautiful stops, tour guides knowledgeable and friendly. Read Less
Sail Date March 2019
We are back from our five-day cruise and already planning another one during Spring Break in March, 2019. We like cruising. I am not sure if we like Royal Caribbean, though. Our Navigator of the Seas cruise had ups and downs. The ... Read More
We are back from our five-day cruise and already planning another one during Spring Break in March, 2019. We like cruising. I am not sure if we like Royal Caribbean, though. Our Navigator of the Seas cruise had ups and downs. The 3,800-passenger capacity super-ship had the largest cabin room (200-sq. foot room, 65-sq. foot balcony) that Denise and I have ever experienced. It even had a large couch, and life looking out from a balcony is always better. Navigator is a beautiful ship. It has a promenade walkway that looks like a modern-city street, complete with attractive second-story apartments gracing one's view. Along this gorgeous walkway, there is a shop open where one can get coffee, tea, and pastries 24-hours a day. Now that's my kind of service. The overall service provided by the 1,100 workers is first-rate--as it is on nearly every cruise ship. C'mon, it's why we cruise. There were things about the Navigator of the Seas that make me question whether I want to cruise specifically with Royal Caribbean. This was my first Royal cruise, and it felt to me that Royal is using super-ships in search of families with children. The ad for Navigator online encourages passengers to "amp up" their experience. I am 64 years old, and I stood in front of the floor-to-ceiling amplifiers at a myriad number of rock concerts during the 1970s and 80s. At this time of my life, I desire a good meal with the woman I love--followed by a game of cribbage. So maybe Royal Caribbean is not the cruise line for me. A big factor that helps me decide on a cruise line is food quality. Overall, Navigator did not have the quality I wanted. The buffet food in the Windjammer Cafe was mediocre--not bad but not great, either. Then, on the second night of fine dining, Denise got food poisoning. We can never prove such a charge, but food poisoning is our conjecture. If correct, our experience underscores the following: when Navigator advertises that it provides "cuisines that you crave," food poisoning cannot be an cuisine option. There were meals offered every night of the cruise, and we think this one--spaghetti bolognese--was reheated. Denise was quarantined for 24 hours, and--to their credit--the staff did everything in their power to make her time enjoyable as well as safe. Take a five-day cruise, however, and remove 24 hours--it's not difficult to do the math. If there is one lesson you can take from our experience, it is this: always order the meals offered just for that specific evening. There is another factor for Navigator of the Seas to address. This was the dress code of fine dining. It simply was not enforced. People in short pants and t-shirts were often seated as if they were in their finest duds--and maybe they were. However, one of the major draws for me toward cruising is that I get to pretend I am rich. I have difficulty doing this in fine dining when I am seated next to a guy in short pants wearing a faded t-shirt that says "I Have The Answer." If Mr. Know has the answer, then I have the question: What is going on here? Royal Caribbean's Navigator of the Sea has issues, but we will not rule out using the cruise line in the future. Perhaps the two ships--Brilliance and Rhapsody--which regularly depart from Tampa will find their way into our cruising itinerary. Hopefully, these two ships will not talk about "amping up" that which we seek to calm down. Read Less
Sail Date December 2018
Before giving my negative experiences, I want to say if you can't have fun on a cruise there is something wrong with you. We are platinum on Norwegian, but we were wanting to be diamond on Royal , so we booked this nine day cruise. ... Read More
Before giving my negative experiences, I want to say if you can't have fun on a cruise there is something wrong with you. We are platinum on Norwegian, but we were wanting to be diamond on Royal , so we booked this nine day cruise. We arrived at the port at 10:00, hoping to board by 11:30. Our status gives us Prority boarding. The boarding was horrible!! It was like herding cattle. The cameras were broken! And we didn't get on until 1:00!!! On the first day, we like to eat in the main dining room. It wasn't open. We had the Promenade inside room, which means we had a window overlooking the Promenade. This was really nice. We had the greatest cabin Stewart--- Camilla Trindade. She was wonderful! She was always there to help you and she always had a smile on her face! I have a C-PAC. She got me distilled water and an extension cord. I like to hang my shorts, but I didn't have enough pronged hangers. She brought me 10 more. EXCELLENT SERVICE!! The first Sea night we had a reservation at Chops. The appetizers were excellent. I had the shrimp cocktail and the crab cake. The shrimp were huge and the crab cake delicious. Then came the horrible steak. We got the 12 oz Ribeye ordered medium rare. It was well done. We sent it back. The second one was even worse! It was so thin--- no where near 12 oz. It was tough and well done. The next Sea night we ate at Giovanni's. We didn't like the appetizers , but the filet Mignon was EXCELLENT! It was cooked to perfection! We complemented the chef. We had already made reservations for our third night at Chops. The head of all the restaurants just happened to be at Giovanni's that night. We told him about our experience at Chops. He was wonderful! He told us he would change our last reservation to Giovanni's and he would allow us to get the appetizers brought to us from Chops. When we ate our last meal at Giovanni's everyone asked how we got those appetizers and we said, " Just Ask" We only took one tour and that was with Bonaire Vista Tours. Our tour guide was Joli and she was excellent. It was well worth the $35 per person. Now our other negative experience. We went to the Cruise Next desk and Erwin made our reservations for our next cruise on Norwegian in January. We also signed up for a Royal Carribean credit card. He was to have transferred all our on board charges to the new credit card, which he didn't handle correctly which we found out when we were disembarking. (which I will discuss later). Since the cruise in January was so close, we had to pay for it in full. That night I got a certificate from the Casino for $100 off the price of my next cruise. The next day I went back to Erwin twice. He said that because we had paid in full he couldn't apply the $100. I went to the casino host and he told me to talk to the head of the Cruise next desk. After three visits to Cruise Next I finally got it applied. Since you have to wait forever at the Cruise Next Desk to be helped-- this was a waste of my last Sea day!! I have to say the I like was Royal Carribean does in the main dining room for lunch. You can order from the menu or go to their Tutti a Bar or both. This is where you can have them custom make a salad the way you like it and you can fix your plate from a variety of entrees. They have an antipasti table. They have a table with all kinds of desserts, including a chocolate fountain and a sundae ice cream bar. I really enjoyed this. One night in the dining room, they have lobster. You can get as many lobsters as you want. On Norwegian they no longer serve lobster. One night they had baked Alaska, which I haven't seen on a cruise in years! Now to the horror in disembarking. It is always so easy on Norwegian, but it is a horror on Royal. We take SAS transportation to and from Fort Lauderdale and the port.( They are excellent!). But if you are after 10:00 you risk having to wait 45 minutes for them to pick you up. If you are through customs before that you don't have to wait long. With Royal you sign up for a time to disembark. We chose 9:00. We were number 17. 9:00 came and went and they hadn't called our number. They had stopped calling numbers at 15. Finally at 9:30 the girl suddenly called all numbers under 25. This made it a mad rush for 10 groups being called at once. When we finally got up to the station where they scan your card, they wouldn't let us off the ship because they said we hadn't paid our bill. We tried to give them the info over the phone, but they wouldn't allow it. We had to go up to customer service to sign for it to be paid. This was Erwin's fault. No one had called us or left us a message that there was a problem with our bill. THIS IS UNACCEPTABLE!! Then we finally get off the ship, the escalator to customs is broken. We had to wait forever for a elevator to get us to customs. A TOTAL NIGHTMARE!! Read Less
Sail Date November 2018
This was my 6th cruise on Royal Caribbean. A group of 10 of us sailed out of Miami. I sailed on Oasis in June 2018 and while I am not in any way comparing the ships, Navigator just looked tired. The ship is a great size, big enough to ... Read More
This was my 6th cruise on Royal Caribbean. A group of 10 of us sailed out of Miami. I sailed on Oasis in June 2018 and while I am not in any way comparing the ships, Navigator just looked tired. The ship is a great size, big enough to wander without feeling overwhelmed but not so small that you feel cramped. The main areas were OK looking but the cabins are in desperate need of refurbishment. The chair and ottoman in our cabin were so dated and dirty that we didn't even sit in it. We had an interior virtual balcony room which I was looking forward to but as my 15 year old son stated "this is dumb". I was really thinking that it would enhance the experience but it didn't. We kept the curtain on it closed all the time. The food on the ship was very predictable. Breakfast in the Windjammer was the same everyday. My biggest complaint here was waffles. There was a waffle iron with a staff member making fresh waffles but only 4 at a time...so there was always a shortage. In the main dining room, the service was fantastic. We did have to fight tooth and nail to have us all seated together (not RC's fault, our travel agent didn't have our reservations linked). The dinner was pretty much a carbon copy of the other cruises I've had on Royal. No complaints about the taste, its just that it was exactly the same as other cruises I've taken. The deserts were bland however. The ice skating rink was cool and even saw the show. I did think it was odd that they used that space to do the Quest game show (again something I've seen on every RC cruise). Embarkation was great. No problems here at all. Disembarkation was a bit disappointing We waited in line for about 45 minutes to get off. Probably nothing they can do about that but the line started on one side of the ship wrapped through the main dining room and then to the other side of the ship before you can get off. From what I understand, the ship is due for dry dock in the next couple months. I think this will help the overall experience. Read Less
Sail Date November 2018
We recently took a Transatlantic Cruise on RCL Naviagator of the Seas. We booked an aft cabin (6388). Having cruised many times before in aft cabins we like the ability to see behind us - it makes for great pictures, particularly when ... Read More
We recently took a Transatlantic Cruise on RCL Naviagator of the Seas. We booked an aft cabin (6388). Having cruised many times before in aft cabins we like the ability to see behind us - it makes for great pictures, particularly when leaving a port. Nowhere in any brochure or online does it state that this cabin has an obstructed view. We could not see directly down to the water as there was an extended inaccessable deck outside our balcony which had railings and poles and a crew access deck directly below us. The cruise was completely booked so we could not change our cabin to a regular outside balcony. Upon returning from our cruise I contacted RCL to let them know that overall we were happy with the cruise however our cabin was not was it was advertised as. I even sent them pictures. Their response.......if you can see the horizon of the water, it's not obstructed and therefore should not have interfered with the enjoyment of our cruise. It most certainly did. Our Travel Agent was in agreement with us and will warn potential cruisers of this misinformation. Buyer beware! Remainder of cruise met our expectations. Dining room staff was very good and extremely accommodating. I’m a fussy eater but they always made sure there was something for me on the menu or they made me something special. Couldn’t have asked for more. Loved the fact the Customs was aboard the ship so the day before we docked, we went through customs so upon arrival in Southampton we could quickly depart the ship. Read Less
Sail Date April 2018
For a vacation to relax, we took our dance shoes with us, normally on RCCL, there is dance (ball room) music before dinner and after dinner and if you are lucky the bands can play later too ball room music. On the Navigator of the Seas ... Read More
For a vacation to relax, we took our dance shoes with us, normally on RCCL, there is dance (ball room) music before dinner and after dinner and if you are lucky the bands can play later too ball room music. On the Navigator of the Seas this time, pre recorded music, dancefloor was too small. The big band can play jazz very well, but no ball room music, the waltz was too quick, rumba too quick, only the cha cha cha went well. the other bands was more for latin lovers. We were very disappointed even wrote the Hotel director Cary Davies to draw his attention to this fact but after calling the last day guest service, why he did not answer our letter, it seems that he lost our letter (we gave this letter personally to him, on the Diamond and above event) a lot of excuses, but it was the last day so no ball room for us, only excuses. Overall the food was very good. The ice show was spectecular we enjoy two times one show was specialy for diamonds and above. The ping pong tables were situated on a bad position, only one table was used the whole day by a group they played with 4, so waiting time was more than one hour while the rule is half an hour, this was bad organized. not sophisticated and certainly not sportive to fellow guests. From Southampton nothing was organized to go to the centre 15 minutes walk, no bus shuttle, only taxis. 1608 atlantic cruise no sun shine on the balcony be aware. Read Less
Sail Date April 2018
I traveled with my husband, no children. We arrived in Miami the night before to explore. We stayed at the Holiday Inn Port of Miami. The area was cute but not alot of stuff to do. There was alot of construction and run down buildings in ... Read More
I traveled with my husband, no children. We arrived in Miami the night before to explore. We stayed at the Holiday Inn Port of Miami. The area was cute but not alot of stuff to do. There was alot of construction and run down buildings in the area. The embarkation and disembarkation processes were a disorganized mess. We were hit with high pressure sales pitches for drink packages, spa days etc as soon as we got on-board. Our safe was malfunctioning when we entered the cabin, it was fixed after I waited on hold for over an hour for guest services to report this issue at the instruction of the guest services desk. I wound up hanging up and our room attendant showed up and he was able to call someone to fix it. Food was lackluster and uninspiring in flavor, variety and cooking quality. Some people at our table in the dining room had clam shells in their pasta. Some food was overcooked or not cooked enough and had to be sent back. Dinner in the dining room felt rushed. Crew and staff were nice and helpful. Labadee was full of sketchy people selling stuff. The lunch on the island was good but the ice for the drinks was in a open tub with no lid, people had to scoop the ice out with a cup and their hand and flies were landing on it. We missed Aruba due to weather but they took us to Nassau instead. The other ports were ok but nothing special. the casino had no smoking signs but people still smoked.. I have cruised with Royal Caribbean before and this trip fell way short of others. The boat feels tired and needs to be dry-docked and refurbished. The pools close way to early in my opinion and need to be cleaned more. Jacuzzi's were dirty as well. Deckchairs were extremely hard to find. People would reserve them and not come back to them for hours even though the rule is for 30 minutes. Movies played at night were good but were repeated way too many times. Bed was extremely uncomfortable. We had random charges for wine on our seapass account from the dining room the last night even though we ate at the windjammer and drank no alcohol that day. Staff removed the charges after i got hung up on once and arguing with the second person. The bus to the airport was overpriced and disorganized and the check in woman was short and rude. Read Less
Sail Date April 2018
We booked this cruise so we could be with friends, new and old, from previous cruises. Getting on in Miami was not a good experience. Getting off was just a bad, took forever. The ship was clean but needs refurbishment and a lot of it. ... Read More
We booked this cruise so we could be with friends, new and old, from previous cruises. Getting on in Miami was not a good experience. Getting off was just a bad, took forever. The ship was clean but needs refurbishment and a lot of it. The cabin was same as usual and bed comfortable. The food was OK in main DR, good in the Windjammer, and good in Promenade Cafe, although the sandwiches were almost empty. Not as good as before. Shows were good as usual, Service was OK although our cabin attendant was very unattentive. We were disappointed in our cabin person as he didn't respond to our requests. We asked for ice twice a day and sometimes we got and sometimes not. Also, this ship was going on to England after our cruise on the Navigator of the Seas and our cabin attendant starting bringing things for the next cruise passengers into our cabin 2 days before we were getting off. I felt that was wrong as we paid for the cruise until the last day and he was putting things like cups, tablecloth, coffee pot, etc into our cabinets before out things were even moved out. The food on the ship was not as good as earlier days and sometimes came out almost cold. We did not do any shore excursions as we had been to these islands several times before. Didn't make it to Aruba as there was a bad storm heading there and the Captain decided not to chance it. Instead we went into Nassau and many people got off. We did not as, again, we had been there many many times, No children were involved, only those with other people. Most were unruly. I don't thing we will take any more cruises during April, too many kids. We are diamond plus and we will continue to cruise RC but will be looking for different kinds of itineraries other than Caribbean. Looking forward to going on the new ships. Read Less
Sail Date April 2018
This was our first time on Royal Caribbean - have cruised on Carnival and Holland America before. We had a great time with friends on the Navigator of the Seas however both the food and the nightly entertainment were very disappointing. ... Read More
This was our first time on Royal Caribbean - have cruised on Carnival and Holland America before. We had a great time with friends on the Navigator of the Seas however both the food and the nightly entertainment were very disappointing. Normally I'm excited for the shows each night. This time there was only 1 show that I really enjoyed. The waitstaff in the Sapphire restaurant were really great it's just the food was pretty much the same each night. I had to order eggs every day for breakfast as the rest of the food was not good - pancakes were cold, french toast was covered in sugar, toast and bagels were cold and hard as a rock most times. We thought if we went into the Sapphire restaurant for breakfast at least the toast would be fresh - it wasn't. There was a large variety for lunch in the Windjammer restaurant however it wasn't all that great - even the pizza tasted like it was a frozen pizza. I really liked how Deck 5 was laid out like a city street. We spent many evenings there since the entertainment wasn't very entertaining. There were a lot of deck chairs so we had no problem getting them each day whereas on other ships that was an issue. While my teens didn't like it, I really liked the 1 am curfew for anyone under 18. They also spent a lot of time on the sports deck as there was always something for them to do up there. The staff at guest services were always very helpful Most cruises you are bombarded every evening to get your photo taken - not this one. So I did like that. I also liked the photo gallery concept - they have several kiosks where you can digitally see you photos. However it was closed every time we went to see our photos. on the last night we finally found it open only to have watermarks all over the photos so it was tough to see if it was a good photo or not - therefore we didn't purchase any. Read Less
Sail Date March 2018
Let me start with the food..so very bad! Red Snapper in the dining room you could not cut with a knife, steaks like leather, dry flavorless desserts, rotten baked potato, risotto made with a mystery grain that was nasty and that is just ... Read More
Let me start with the food..so very bad! Red Snapper in the dining room you could not cut with a knife, steaks like leather, dry flavorless desserts, rotten baked potato, risotto made with a mystery grain that was nasty and that is just the dining room. We ordered room service one time, and the quesadilla was delivered cold without the garnishments stated on the menu and was so bad we didn’t eat despite the $7.95 service charge (which is a serious rip off but we were hungry). I must mention that the wait staff did a good job, however, the food was so bad in the dining room we only went 4 times during our 9 days on board. Pool chairs were impossible to get since people marked them at 7am and never returned and staff did nothing about it. I moved one towel for my BIL after the chair was marked and left unused for 2 1/2 hours. They came back after a total of 5 hours later. Service in general was rude and I felt like assisting guests were an inconvenience. Going back to Princess! Read Less
Sail Date March 2018
We left the hotel around noon and was on the ship by 1 pm so boarding was handled very effectively. We had lunch and windjammers never disappoints but then went to the room and noticed the cleanliness of the room was horrible. This is ... Read More
We left the hotel around noon and was on the ship by 1 pm so boarding was handled very effectively. We had lunch and windjammers never disappoints but then went to the room and noticed the cleanliness of the room was horrible. This is the last thing I'd think I’d need to worry about on a cruise with RC. The chair in the room and the bathroom had body hair all over it. The couch and the bed sash had these gross white stains and the sheet had some sort of stain on it. I get they have to turn the ship around quickly but still. At least Elroy our room attendant escalated it quickly for us and cleaned up what he could. He arranged to have the couch shampooed and they eventually gave us a bottle of wine to make up for it. What a nice man he was so much so that we chatted with him daily about his family and even wished him a happy Birthday. The one thing that made the ship lose points for me is that they had no access to self service ice or the free drinks. You could only get ice from Windjammers, the bars or having the attendant bring you some. Elroy kept us well stocked and Nigel Brown in windjammers also gave us ice first thing in the morning. It's probably nothing to most but a huge thing for me. The good: The food, itinerary, Solarium pool (lots more kids than I expected so this was a huge benefit) Promenade and Centrum, Windjammer, Sapphire Dining (shout out to Moses), Shopping, Hamish the Trinidadian Singer, the Singers from there theatre shows, Spa. The Ok: the gym (plates were rusting), Ice Rink (always too packed to get in a see a show. They should split up between early and late dining), sports court (always wet first thing in the morning when it was cool) The bad: Hours for gym and Windjammers, lack of staff at guest services and excursion desk, no snack bar on deck 11, pool attendants moving towels of people who saved spots - I could understand moving it after an hour but my wife stepped away to go to the bathroom and they wanted to clear her stuff when I was there and her chair was right beside me. It caused a lot of fights and anxiety. This isn’t something I should have to worry about on vacation. You snooze you lose...don't expect to come late and find a spot. The towel police shouldn't be bailing lazy people out. Overall: It wasn't a bad or great experience. Just average compared to other RC ships I've been on as well as other cruise lines. The hygiene of public areas like the spa and bathrooms were really poor. I made it a mission to find the out of the way bathrooms that didn't smell. The Service is what held it all together. Read Less
Sail Date March 2018
This was my second time aboard this ship. All of the staff and crew were friendly and helpful. However, it would seem that it may be time for a refurbish. A lot of the ship is showing signs of wear. It seemed as though the public ... Read More
This was my second time aboard this ship. All of the staff and crew were friendly and helpful. However, it would seem that it may be time for a refurbish. A lot of the ship is showing signs of wear. It seemed as though the public restrooms were out of order a lot and the ones that were working were extremely dirty. Dining was not as good as when I was last on the Navigator (2 years). The specialty restaurants, of which I dined in all four, were simply average. Although the up charges for these venues is minimal, you will receive the same quality of cuisine in the main dining room. The main dining room serves food that is above average and the staff there is excellent. Although some of the shows in the theaters were the same as when I was last on the Navigator, they were very entertaining and I enjoyed them very much. Embarkation was relativley painless. From curbside to boarding was a little less than two hours. The ABC islands were awesome. I recommend them highly. Getting off the boat was a nightmare. Very disorganized. They seemed to be having some kind of difficulties. A word to the wise about the luggage valet service to the airport offered by Royal Caribbean. Proceed with caution, both of my bags did not make it home. Long story short, they were found a week later still at the port. They never made it onto the truck to the airport. On the plus side Royal Caribbean did ship them to me when they were eventually located. Read Less
Sail Date March 2018
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor ... Read More
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor Island) the set up here is very nice, Nice beach, OK not great BBQ lunch, drinks can be bought on sign and sail card. IF you want to do anything other than just swim and enjoy the water $$$$ depending on what you choose. Aruba we did the Depalma Island this was worth the money spent free lunch buffet or Grill items (breakfast if you make it there early) Free drinks, Burgers, chicken and ribs were good. Snorkeling was great (this was free). Water slides for kids, banana boat (free). Snuba extra $$ Bonaire we just walked through the town and straw type market with local vendors, Not pushy at sll. Curacoa we did a tour with the beach this was a very nice set up to swim and relax. Food and Drinks and lounge extra $ Now for the ship the Good- Crew was extremely friendly and very attentive Food was good, Windjammer got a little stale same breakfast every morning, lunch they tried to mix it up. Dinner in the Dining room we had Succoro and Rene excellent very attentive to our needs and made very good suggestions for dinner Not so Bad- Ship is ready to be refurbished in some areas this was evident but the crew continuously worked painting etc... and the staff tried to keep it picked up after all the passengers. Bad- Very must and moldy smelling in many areas, Only saw the cruise director in the evening or on TV. There were very few announcements on what was going on during the day or evening. Entertainment never attended any when we found them they were started or getting over. During the day they had scrapbooking, cards, napkin folding, Salsa lessons, some trivia We are not the scrapbooking, card playing, napkin folding type... Salsa and trivia could not be found until it was almost over. Disembarkation was a mess very unorganized- We did self assist they had us out on the promenade for over an hour and when we got inside they had several other lines merging into our line... Talk about some upset guest!!! If you go on this ship at least you MUST be married to your daily paper for activities, (we never received ours until well into the after noon).. that was hard trying to find things to do. We generally cruise Carnival and will go back due to the fact that they seem better organized, and there is so much to do that you have to choose what you really want to do. they also give you announcements telling you when things are happening. Almost for got to mention the Clubs the Teen Club for out 16 year old son was full of tweens so he did not go there. Flow Rider was packed and rock climbing also. So 16 year old made friends and stayed at pool and jacuzzie, played basket ball.. Club for age 11 catered to mostly the Younger ones in that group so our 11 year old was bored and did not attend after the first day All in all.. Loved the Islands... Ship and RCL just Ok. I have Friends and RCL is all they Cruise. This was my 3rd trip with them and will return to Carnival Read Less
Sail Date March 2018
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our ... Read More
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our view. Here is the good, the bad, and the ugly. Dining: The meals were uninspired. Most menu selections were typical restaurant fare—nothing special—and repeated night after night. We were annoyed by breakfast in the dining room when they tried to steer us towards a buffet set up in the dining room. My wife ordered waffles with a carmel sauce from the menu and was told to get it herself from the buffet! If we wanted the buffet, we would not have gone to the dining room! Service at all meals was mediocre. The staff was friendly and helpful, but they simply had too many tables assigned to them to provide good service. Another negative was that the buffet and soft ice cream machines shut down at 9 pm! We couldn’t believe it. Also, they ran out of grapefruit halfway through the cruise. Teen Club: Our daughter was in the 12-14 year olds. This club was terrible! Worst of any cruise we have been on. The staff was lazy and didn’t bother coordinating many of the activities that were planned. In addition, they had few supplies. For example, for a bandana-decorating activity, they had exactly 4 bandanas. For 20 kids. Pitiful and inexcusable. Entertainment: The Royal Caribbean singers and dancers were very average. Also, the major entertainment on Saturday night was a decent comic, but he only did 30 minutes! Really? RC couldn’t spring for a 45-50 minute set? Sad. There were some positives: The morning Zumba class was excellent. The ship excursion in Aruba (Pelican sailing beach and snorkel tour) was very good. The temperature on the ship was generally comfortable, not ice cold like we’ve experienced on many other ships. The rock climbing wall and FlowRider were fun, though the latter typical had a 20-30 minute wait. Last note: Other cruisers told us that one must get on the newer and bigger RC ships (i.e. more expensive cruises) to get the experience RC is known for and that we were expecting. Read Less
Sail Date March 2018
It was an affordable vacation on Spring Break as a family. Navigator of the Seas was a decent ship. It was not that modern. You could tell it was refurbished at some point. The decor was inviting, a little above average. The room was as ... Read More
It was an affordable vacation on Spring Break as a family. Navigator of the Seas was a decent ship. It was not that modern. You could tell it was refurbished at some point. The decor was inviting, a little above average. The room was as expected, same decor and size as most ships. The staff was above average. Very efficient, polite, everyone greeted us. Service was very quick and friendly. We were impressed by the service We didnt partake in any excursions so no comments here The entertainment on the ship was pretty good, not mind blowing, but you could tell they made an effort to keep us entertained especially on sea days. One exceptional thing on the ship was the ladies that took care of the youth programs. AMAZING WOMEN. My daughter never wanted to leave. The only part of the cruise that my wife and I were really disappointed was the quality and variety of the food, especially in the Windjammer buffet. Felt more like the Unjammer at times. Food was very mediocre, and the choices were limited. Dining room was ok but the menu needs more choices. I would recommend themed night, like Italian or Mexican, those are always fun Overall, the cruise was average. What you would expect nothing more. Nothing to blow your mind. This was a good cruise for a family vacation, or couple of college kids with little cash who just want a fun week together. Read Less
Sail Date March 2018
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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