1 Helpful Vote
Sail Date: August 2019
We chose this 4 day Bahamas and Perfect Day at Coco Cay cruise for a few reasons. It was our last summer blast before school starts next week, we wanted to see the new Coco Cay and we wanted the Navigator with the new additions to it. In ... Read More
We chose this 4 day Bahamas and Perfect Day at Coco Cay cruise for a few reasons. It was our last summer blast before school starts next week, we wanted to see the new Coco Cay and we wanted the Navigator with the new additions to it. In summary this has been one of the best cruises we have been on period. The Ship: the Navigator was simply beautiful. We loved the additions to the promenade as well as the improved pool area. We spent a lot of time in both. Playmakers was a highlight for us. Great service (shout out to Ann) and I loved the fun family atmosphere. We played jenga, and enjoyed the house band set up nearby. The pools are amazing and the water slides are even better. We loved the cabanas on deck. Our 6 year old did the slides so much the staff knew her by name. Speaking of which the Adventure Camp was one of the best. The play area is huge and they have wonderful activities. Our daughter kept asking “is camp open yet”. I also received services at to dry for and Monique was great. Friendly to talk with and she did a great job. Dining: I was a little disappointed in dining but nothing was terrible. It was all just average. The Buffett was the same most days with slight twists. But so was the dining room. Food was good but not great. No wow factors for us there. Ports: we did not get off the ship in Nassau having been there numerous times before and enjoyed the pool and water slides with hardly any people. What we LOVED was the new Perfect Day in coco cay. Splash away bay was perfect. Our daughter could have spent all day there so much fun for the kids. We walked around and spent time in the beach. Again clean, fun and amazing time. The food there was the best. Great steak sandwich, amazing mango water, fresh fruit etc. Shows: we attended two of the main shows and the ice show. What can I say about the ice show except WOW. The drone opening was amazing and the performers were top notch. Overall the staff was amazing. So friendly, went out of their way to help and just loved their experience there which showed. Sometimes you find some staff who were burned out but not on this ship. Kudos to all! Read Less
2 Helpful Votes
Sail Date: July 2019
This was an absolutely great Cruise June 14-17.I rented 2 Rooms,one a Junior Suite and down the hall a Oceanside Balcony Room.It was my Daughters Graduation Present and I had 2 Boys,my Nephews with us bot 10 and 11.CoCoCay was ... Read More
This was an absolutely great Cruise June 14-17.I rented 2 Rooms,one a Junior Suite and down the hall a Oceanside Balcony Room.It was my Daughters Graduation Present and I had 2 Boys,my Nephews with us bot 10 and 11.CoCoCay was fabulous,everyone was extremely friendly and accomodating,the several Restaurants were great as well as the Service Staff.I did not buy a Pass but was able to go in to the Park area at 12 PM Noon as the Attendent allowed me to (Im totally disabled so couldnt utilize the great facility)The Beach was fabulous,clean and new chairs,chaise Lounges etc and Lockers for the Family. The Food was plenty and great quality,no problems getting a second helping in the gorgeous Tri Level Dining Room,saw the Show "Showgirls" spectacular,reminded me of Vegas,didnt get to the Ice Rink.My Daughter and Boyfriend used the Specialty Dining Rooms and it was crazy amount of food they got from Sushi to Prime Rib.Just a few glitches and here they are. The Cabins (both on the 9th Deck) were warm and couldnt cool them as we would like. Ordered 2 gifts (Octypus and Blanket) to bein the Suite when we arrived,only one was there,after spending sometime in line at Customer Service I still didnt receive it until around 6 PM and spoke to someone and it finally was delivered. The Auto Tipping I had removed and tipped accordingly,the Staff did better this way with me. I wouldnt buy the Soft Drink Package as its a $$ Maker,theres Free Drinks and Water all aboard the Ship and carryng these 32oz Cups was a pain.other than these few quirks and a Royal Caribbean Gold Member it was a great time all around.The Dining Room gets 5 Stars,the Open Dining was great,same table each night and the food was 5 Stars. Read Less
2 Helpful Votes
Sail Date: July 2019
GORGEOUS SHIP! Definitely the prettiest, with all the bright colors. The entertainment was great (but VERY sexual) The showgirl show was about nothing but sex, but the comedians and ventriloquist were awesome! FOOD WAS DISGUSTING! The ... Read More
GORGEOUS SHIP! Definitely the prettiest, with all the bright colors. The entertainment was great (but VERY sexual) The showgirl show was about nothing but sex, but the comedians and ventriloquist were awesome! FOOD WAS DISGUSTING! The only good food is at the main dining room but that takes 2 hours + Such slow service Never any open chairs! They should definitely enforce no seat saving more. People were saving the ones in the pool at coco cay and not even using them! Have cubbies for items so people don’t waste chairs. All the good events were at night. We had absolutely nothing to do during the at sea day until like 7. Nassau is TRASH! Definitely have to book an expensive trip to another island if you want to enjoy that day. There was a lot of useless employees like people telling you hi in the bathroom and to wash your hands in the dining room. I’d rather not have to pay $60 in gratiuties and not have that If you don’t use the main dining room you shouldn’t even be charged gratituties No outlets by the bed, bring an extension chord! Internet SHOULD NOT BE $22 a day. It should be included in the price of the cruise! Everyone wants internet Read Less
4 Helpful Votes
Sail Date: July 2019
We love cruising. We stay loyal to Royal. We have been on Oasis class, freedom class and now voyager class ships. This trip was a four night trip from Miami to the Bahamas. It included a stop at CocoCay, Nassau, and one sea day. ... Read More
We love cruising. We stay loyal to Royal. We have been on Oasis class, freedom class and now voyager class ships. This trip was a four night trip from Miami to the Bahamas. It included a stop at CocoCay, Nassau, and one sea day. Embarkation - The ship left from Port of Miami Terminal A. The process was incredibly smooth. When you walk in there is two options. 1) If you have your set sail pass you go to a tablet and scan it. Then you have your picture taken and are on your way. The process takes a couple minutes 2) If you do not have your set sail pass then you go to the counter. We did not in this case because we booked the cruise after the three day check in window. Therefore we had to go to a clerk to complete the check in process. This process took about 6 minutes. Either option you get your room keys once you get on the ship. That was strange to us but apparently it’s becoming a more common practice. Once you finish the check in you go through security and then into a holding room. We didn’t have to wait long and were on the ship by 10:30 Ship - Wow! It is a beautiful ship. We were a little nervous since this is the oldest/smallest ship we had been on yet but we thought it was wonderful. The ship recently went through the AMPED upgrades and it looked great! Food - Overall the food was amazing. We ate all of our dinners in the MDR. We didn’t have a bad meal. It was delicious. We split our breakfasts between cafe promenade and the windjammer. The windjammer was good but it is still buffet food. Cafe Promenade has delicious sandwiches and is a good option if you just need something small. El Loco Fresh is where we had lunch on sea days- all I can say is YUM!! We loved it. Stateroom - We stayed in an interior room. It was fine for what we needed. The room was not the cleanest we’ve had but it was fine. Entertainment- It isn’t the best on this trip. The ice show is AMAZING. It’s the best I have ever seen. However the productions shows were awful! We also felt like there was less options of activities on this trip compared to normal. disembarkment - Smooth! We were able to walk off and go right through customs. The port at Miami has been upgraded and makes it easy to get on and off. Overall we had a great trip and would jump at the chance to cruise on Navigator again. Read Less
2 Helpful Votes
Sail Date: June 2019
We cruised with a very large group of people from our dance studio. (49 dancers aged 7-17 and their families totaling 189 people). The kids performed a 35 minute show in the Royal Theatre on the sea day. Our cruise departed from ... Read More
We cruised with a very large group of people from our dance studio. (49 dancers aged 7-17 and their families totaling 189 people). The kids performed a 35 minute show in the Royal Theatre on the sea day. Our cruise departed from Terminal A in Miami and the embarkation process went smoothly and quickly. It was less than 30 minutes from driving onto the ramp of the parking garage to getting our first drink at the Lime and Coconut. Overall Impression: The ship, having just been through its major “amped” renovation, was gorgeous and in great condition. Over the course of the cruise, we spent time in Copper&Kettle, Playmakers (Michigan was playing for the College World Series Championship so several of us watched), Schooner Bar, R Bar, Boleros, Cosmopolitan Club, Star Lounge, and had occasion to utilize the bar in the Casino. All of them were immaculate and crew kept them clean with readily available service. We did not have to wait an unreasonable time at any bar while on the cruise. Note: the swim up bar on CoCoCay and the Lime and the Coconut had the longest waits, but they were not horrible. Dining: Because we were with the large group, we ate dinner in the Main Dining Room every night at the early seating. Our family did not have any specialty dining. The food in the main dining room was good, what I would consider decent for a good restaurant. It wasn’t stellar, but what I would expect as better-than-average quality for a nice restaurant serving thousands of people per night. My 13-year-old daughter is an adventurous eater, and it was a great opportunity for her to try escargot (which she had every night) and other items like salmon tartare and beef carpaccio, Duck á l’orange, etc, that she wouldn’t try otherwise. The Dining Room itself is absolutely gorgeous. Our particular waiters were wonderful (Angel and Muhamad), with fabulous personalities and really made our experience. Reports from others in our group varied widely on this issue. Some had inattentive servers that didn’t refill drinks or offer coffee. We had no complaints at our table of 10. The Windjammer was fine for breakfasts and lunch. Again, it wasn’t anything special, but did have a very large variety of good food. We ate lunch at El Loco Fresh on the pool deck a couple of times and found it to be fresh, flavorful, and delicious. For late night snacks, the Cafe Promenade was adequate. Our group spent quite a bit of late night time at the tables on the promenade, so I had the occasion to see the ebb and flow of large crowds hankering for pizza after events, as well as the trickle of people at other times seeking out sandwiches. The sandwiches from there were very yummy, and there was a selection of salads, charcuterie, and desserts as well. Overall, it was a good late night option, although there were times when a single server was overwhelmed with the lines. Shows: we made a point of seeing all of the main shows on the ship. ISkate, the skating show, was outstanding. If I could have made another showing, I would have watched it again. The first production of the Royal Singers and Dancers was a ballroom dance themed show, and it was excellent. I highly recommend. The comedian, Kivi, gave two shows; an all-ages set, and an adult set another night. They were both hysterical. The magician headliner, JZ, was terrible and a waste of time. I am so, so sorry I chose to se him rather than choose some of the game shows or other options in bars around the ship at that time. His “big trick” was nothing more than magnetic tangrams on a white board that any kindergarten teacher could manipulate. His show was a 30-minute infomercial to purchase his magic kits. Royal should be embarrassed. The second Royal Singer and Dancer Production was called “Showgirl” and although very good, I felt the first one was better. Entertainment: There was no shortage of varied entertainment across the ship. The bands were great, both in the bars and along the Promenade. There was an acoustic guitar player and singer in the Cooper & Kettle that did singer/songwriter stuff that was particularly good. We spent a lot of time in the Schooner Bar in late evening with a piano/comedy improve performer that was a lot of fun. There was a cover band in Boleros the final night that played a varied set (“Heaven” followed by “Highway to Hell” that was spectacular! We participated in the two dance parties along the Promenade hosted by the entertainment crew; the 70’s Disco Party and the 80’s Party, and they were both a blast. The adult karaoke in the Cosmopolitan Club was disappointing. Although we sang “Bohemian a Rhapsody” and had a great time, the host was weak-not singing or encouraging at all, and the song selection was poor. As a result, we left after only spending about 40 minutes there. The X vs. Y Game and Crazy Quest in Studio B were quite possibly the most hilarious things I’ve ever done in my life! Do yourself a favor; have a cocktail or two, loosen up, and go participate! Hugo was our Cruise Director and while I loved his energy and personality when we saw him, we didn’t see him very often. He introduced the main shows and hosted Crazy Quest, but that was his entire presence on the ship. I was disappointed and wanted more. Was it a bummer? Yes or yes? CoCoCay: in short, The island is beautiful! We rented a cabana in the Oasis Lagoon area and I would do that again if prices are reasonable. The fan, the ice cooler with water, the towels, and the attendant made it worth the cost split 8 ways. The Oasis Lagoon is clean and the pool itself is a heavy-duty liner over sand, so it is comfy on the feet. There are plenty of benches and shade can be found, but the pool itself is very warm and not refreshing. We found the large splash pad to be the best spot to get some refreshing dousing of cool water. South Beach is very shallow out to the floating bar, and it is typical clear water and Sandy bottom. There are fish, sea ur hind, and more along the beaches; just be aware. Chickens, peacocks, and iguanas roam the island freely. There are also gulls which can be annoying near the buffet, but we didn’t really have any issues at all eating in our cabana. There is love entertainment in Captain Jacks. We did not pay extra to go to Thrill Waterpark, although others in our party did. I would intentionally choose a cruise itinerary with CoCoCay as a stop; it was a great day. (We did have a late afternoon storm roll in that cleared the water for 30 minutes, but rather than get caught in the crowd heading back to the ship, we chose to ride it out in the bar, listening to live acoustic guitar karaoke, and that was a great choice) Overall, it was a fantastic cruise! The pool was fantastic, the kids enjoyed the slides. The gathering places on the deck above Lime and Coconut was a great place to congregate. I would highly recommend this ship and itinerary! Read Less
4 Helpful Votes
Sail Date: June 2019
We chose this cruise for a quick weekend getaway without taking much time off work. We chose the Navigator because we sailed on Mariner after the refurbishment about 6 months ago and loved the Mariner renovation. Embarkation- ... Read More
We chose this cruise for a quick weekend getaway without taking much time off work. We chose the Navigator because we sailed on Mariner after the refurbishment about 6 months ago and loved the Mariner renovation. Embarkation- Incredible. From the Uber to onboard in less than 10 minutes. Terminal A is fantastic. Cabin- cabins were beautifully upgraded with new carpet and upholstery (dark blue and gray color scheme). No complaints here. All cabins were available at 1PM. Ship overall- -The good: They did a great job modernizing this older ship. It truly has a similar feel, color scheme, venues, etc. to the brand new Royal ships. The solarium and main pool are beautiful. -The bad: They WAY overdid it with the "upgrades". The outer decks are now cluttered with cabanas and massive hot tubs filled with screaming kids and drunks, so there are few chairs available in the sun. It is pretty from a brochure standpoint, but totally impractical and chaotic in real life. They removed the once beautiful fitness area at the front of the ship (along with the FREE locker room, steam and sauna areas) and moved the gym to a small, terrible location at the back of the ship. The ceilings are too low, so the treadmills do not incline, there are limited free weights, limited space, etc. They relocated it to add a whole deck of new cabins to deck 11. With the addition of hundreds of new staterooms, the elevators are always packed. Crowds and waits everywhere. This was never an issue on this ship before the added staterooms and removal of public areas. Food- I attributed this to it being a wekeend cruise, but the food was terrible aside from El Loco Fresh and specialty restaurants. Buffet options for lunch and dinner were along the lines of hamburgers, hotdogs, frozen quality pizza, rice, pasta and marinara, breads, and jello-type deserts. That is completely unacceptable for a $500 per night cruise in my opinion. Ports- CocoCay was beautiful. We had visited in December before the opening of "Perfect Day" and did not spend much time on the island because it was "blah", but they have really transformed this little island into paradise. We spent all day here. The dining options were better than on the ship, the pools and beach were wonderful, and the views were fantastic. We were very lucky with beautiful weather on this sailing. We had a great weekend, but would we chose Navigator of the Seas again? No, we would not, for the following reasons: 1) Sometimes less is more. Mariner of the Seas (sistership sailing out of Pt. Canaveral) had a slightly less extensive refurbishment that added most of the same amenities, but with less added cabins, it left the beautiful pool deck alone, and left the beautiful gym area intact. If you are a avid gym-goer or physically active, choose Mariner or Independence of the Seas for your short cruise needs. 2) There will be music or action/kids movies loudly blaring on the pool deck movie screen at all times... to the point that you will be able to hear it even in the "quiet" solarium. I assume this is Royal Caribbean's attempt to get the party going, but it kills the mood, not enhances it. 3) The free food venues were appalling. We have sailed with Royal Caribbean on approximately 25 sailings over the past 20 years, and the food was shocking on this sailing. Take advantage of El Loco Fresh and venues on CocoCay for more appealing complimentary food options. Read Less
1 Helpful Vote
Sail Date: June 2019
We cruised, not impressed. 17 family members total. Two parents, four (42-36yr old siblings), eleven (1-17r) of those offspring. I’m not and will never be impressed with the noise levels at night in the rooms. Disco night was the first ... Read More
We cruised, not impressed. 17 family members total. Two parents, four (42-36yr old siblings), eleven (1-17r) of those offspring. I’m not and will never be impressed with the noise levels at night in the rooms. Disco night was the first night and we could clearly hear all words to the music played, it played well past 11:30 pm. We asked to please lower the volume multiple times, with no success. At the pools we could not all swim together.That was big time dissipointing. We wanted to take pictures of the whole family after early dinner was told our family was too large. On day three it was super hot and the only place my daughter could cool off was under the pool shower. The only for her to play was under with water was “closed due to maintenance”. I would not suggest this ship to any family or large group that like to sleep at night or swim together. I would like to give the best postive of the the experience and that was the early dinner. It was best part of the whole thing, although the family had to sit at seperate tables. The food was great and waiters entertained the our younger guest with magic tricks. Read Less
3 Helpful Votes
Sail Date: June 2019
My best friend from college turned 50 this year, so when she told me that her and three of her high school girlfriends were going on a cruise, I tagged along (even though I am past that 50 now!). Spouses were included as well, and one ... Read More
My best friend from college turned 50 this year, so when she told me that her and three of her high school girlfriends were going on a cruise, I tagged along (even though I am past that 50 now!). Spouses were included as well, and one college grad son, so the men had someone to talk to! So here are the highlights of our time on the Navigator of the Seas! *Perfect Day on Coco Cay--my DH and I live on an island, so hanging at a beach is not what we do on vacation. We did enjoy the Up Up and Away Balloon ride. The balloon is tethered and goes up a couple hundred feet. Gave us a great view of the island, the neighboring islands and what was available on Coco Cay. I noticed a floating bar, so that is where I ended up! People did appear to be enjoying themselves, but we went early and were back on the ship early so.... *I could ride the water slides!!! I enjoyed the Blaster--that is the one with the 2 person inflatable. It was fun and I rode that a few times. It was still a great time to be on the ship, as majority of folks were at Coco Cay. When you are on the ship during a busy day, like the day at sea, I recommend you head up to the Navigator Dunes/ Putt Putt course. Around there, they have these amazing clam shell beds--we snagged one and watched the sea past us. There was even an attentive server to bring us a drink from the bar (Lime and Coconut) downstairs. I noticed a few of those clam shells were open, suspect people do not know about them. *We did the My Time Dining with our party of 10. Our first night was a late seating, but we were able to arrange for earlier seatings on the other nights. Our first 2 nights were at the same table with Josef. I always enjoy a waiter who will tell you his recommendations. It just feels like a personal touch. Our last night, DH and I splurged on the Chef's Table. This is our second time doing this on a Royal Caribbean ship and yes, it is the same menu. But the Chefs are different and they do put their own touch on the food. This meal was the best meal we had on board the ship! My only complaint---we had scheduled it for our 2nd night on the ship, but they moved it to the last night. It was a small group of us, 6 in total. We all enjoyed it! *The iSkate--Reach for the Stars show was amazing! The ice skaters are like Olympic quality! It opens with a drone show that was amazing---how do they prevent them from running into each other! We saw the show that first evening on board, and there was a good crowd but not packed. They offered it again the last day, and that one was packed! The other show that we really enjoyed was a regular entertainer in the Schooner Bar, David Curtis Mutter. He performs improv musical comedy and he was hilarious! I have never laughed so hard! Another treat was the Travelling Pianist! He parked his piano in one of the glass elevators and would play a tune --much better than Muzak! I enjoyed his music so much, when I found him (twice!) I simply rode in the elevator, not going anywhere in particular!! *We booked an interior cabin and it suited our needs just fine. I did receive the Royal Up email, and that is when I noticed that our cabin had a virtual balcony! So we kept the interior and were entertained with our "balcony". It was cool and really nice during the day. It is live action, I watched folks on jet skis going around the front of the ship! Cannot see much at night, but pull the curtains over it and you can continue to enjoy your dark cabin!! Not quite the highlight, but you got to do it on a cruise ship: Embarkation--kind of confusing, not set up as I remember (and I went on 3 cruises last year!). There were several different entry areas, but the person checking the set sail pass had to look at your passport and take a picture of you. It appeared to take more time than the usual way. In hindsight, this might have been when they also set up the facial recognition for passports. This was noted on disembarkation and did speed up that process. For those that travel with paper birth certificate, the line after the cruise was the longest that I have seen, and only like 2-4 custom agents. Those folks were not getting out anytime soon! All in all, it was an enjoyable cruise. It was great to see my college friend and catch up. Enjoyed all the moments that put a smile on our face, as this is why we cruise!! Read Less
1 Helpful Vote
Sail Date: June 2019
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of ... Read More
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of cruise lines. We had an inside cabin off the Royal Promenade, which meant we had a window that looked down at the shoppers. The room, itself, was very nice, with a window seat as well as a little couch, besides the desk chair. It was roomy, with enough nooks for storage for our short 4-day cruise, that I would consider to book such a cabin again. However, the bed was hard - I mean board hard! Our quality of sleep was not good for the 4 nights. We tossed and turned most of the night, only to fall asleep and wake much later in the morning because we had no sense of day or night because of being in an inside. This sleep pattern disrupted our usual cruising routine. Anxious to start using the Workout room, we went straight there the first morning. The weight-powered machines were adequate, but when we attempted to use the bikes, treadmill, etc. they all were password accessible. The place hummed with activity, and I saw no staff member there that would assist us in how to activate any of these equipment. So... we left, and never returned to the workout room for the duration of the cruise. We dined twice in the dining room with our open dining option, and the service was good both times. We actually made a reservation for those dining nights when we first boarded the ship. I asked the staff taking our reservation which night was formal nigh, and he informed me that they do not do formal nights anymore. Having packed my husband’s suit, I was disappointed this wasn’t made clear on their webpage. We cruised with my daughter and her family, and I hoped to get a nice picture of us all decked out in our best attire. Originally the formal night is the second night of shorter cruises, but we chose a different night to go to the dining room, to better fit with our daytime plans. But what I wasn’t told is that RCI or maybe just this ship does a Dress Up anyway you Like evening which is the same as formal night, and all the photographers were on hand... and we missed it as we sat upstairs in the Windjammer enjoying the casualness of the night, unknowing... The focus on hand-washing as people entered the Windjammer was humorous, with staffers playing guitars, singing and prancing around “washy-wash your hands, scrubby, scrub your hands” to popular tunes, and with the exception of one very tuneful fellow, sung painfully off key. The service there was good to excellent, but I found the tables so close together, and the chairs difficult to move on the carpet, that it was a struggle to get up and return to your table, weaving through tables and chairs heavy with other diners. No more pretty glassware is given in the specialty drink. I was told that stopped, even though their website still shows pictures of those lovely glasses. Huge disappointment, hoping to add to my collection. But about the drinks, it costs around $15 per glass. Plan to drop $30+ for two drinks... making those high priced “drink plans” a better choice for some. Bingo was rather a disappointment, too. Less games, higher prices. No fun Bingo Lingo. Rush, rush, rush. And the same for all the Trivia gatherings we experienced. Boring. Regarding the dance and singing talent of the theatre shows, It was an experience we could have better spent watching TV in our cabin room. But, ah, there were no movies to be seen on that TV without paying $12 to rent. This included movies the ship was showing poolside each day. It didn’t seem fair. So, hanging in the room was not an option on this ship. But lounging in the Solarium was a real relaxing. Bring a good book or two, and find a pool bed. Or maybe a hammock on the upper open decks. But if you grab a towel or two, be warned that if you will need to show your sea pass, and then must return them, Showing your sea pass again. Maybe bring your own beach towels might be the better choice? If you are real savvy with technology, then maneuvering the RCI Ap to find out what’s going on day-to-day, hour-to-hour will be all you need on your phone, providing it is no more than a couple years old model. Otherwise, you can still tote around the paper version, as we did. The Ap was difficult to navigate, and caused more frustration than convenience. We stopped at CocoCay, and it is huge. Daughter had booked a beach bed for her family, and when she stepped off the pier entrance, there were no signs to direct her to where they were. They went to the nearest beach, and walked the sand till they found them an hour later. Later it was discovered that there was an exclusive transport cart to take people to the private beach where rage beach beds were. It took us longer to find them, as we dragged our rented water mats along with our beach bag. We stopped to ask where the beach beds were, and staffers there were clueless till one took the measures to investigate, and put us “elderly” people on a cart transport to the exact beach. It was a nice, quiet beach, I mean very nice. The kids spent the day finding all sorts of sea creatures in the shallows and along their walk through the sandbars. But the beach was far removed from the fun children’s activities, so put on your walking shoes when visiting CocoCay. The second port stop was at Nassau. We stayed on the ship, We noticed that the pier was different. They have added more piers changing the look of the cruise port entrance. It had been a few years since we last were docked in Nassau. And lastly, our final bill. We compared the cost to what they changed our credit card, and it did not jive. I have inquired with RCI and have not received a response from them. And, no, we did not a make any additional purchases on our last day. So...? Be mindful that their bookkeeping might have some chinks in their otherwise Royal Caribbean armor. Read Less
5 Helpful Votes
Sail Date: June 2019
We just wrapped up a four-night Bahamas cruise on the Navigator of the Seas. We had the Key, got to the terminal about 9:30am, checked in, did security, sat in the Key area and were literally the first to board at 10:40am. We had ... Read More
We just wrapped up a four-night Bahamas cruise on the Navigator of the Seas. We had the Key, got to the terminal about 9:30am, checked in, did security, sat in the Key area and were literally the first to board at 10:40am. We had already dropped our luggage with the stevedores, but should have waited and dropped it at the Key area on deck 4. Information about the Key was sort of scarce. We didn’t receive our bags until about 5pm. Fortunately we had packed swimsuits and sunblock and were able to enjoy the pools and slides. About the Key: -The internet package was great. -We didn’t know until the last day that the Key acts as a “fast pass” for the water slides (grr). -The Chops lunch was excellent (filet) -We only used the priority seating for the ice show, but there was plenty of room at the other shows. -Our main dining room departure breakfast the last morning was really nice. -Info on departure procedures was a bit sketchy, so we left our baggage in the cabin during breakfast and after we grabbed our luggage and just went to the bamboo room to be escorted off (shorter line). It worked out just fine. -Our “checked luggage” was with everyone else’s, no specific “Key” Area was marked off at customs. Service was always friendly and attentive, except the bar servers were surly. At the theater one night, a server refused to provide a drink menu, and at one of the pool bars the last night, the bartender acted as though he was doing us a favor by making drinks and wouldn’t even talk to us. Hopefully these were the exception. The water slides and flow rider were fun, although the pools were really crowded on the sea day. We enjoyed the soft serve ice cream once we found it, and were so stuffed from meals we didn’t snack too often! We aren’t big drinkers, but the $12 mixed drink prices seemed high. We felt that RCI “nickels and dimes” passengers a lot. The main dining room charged an extra $8 for squeezed orange juice. That’s ridiculous. We didn’t do any formal excursions and instead explored Nassau independently and spent the Cococay day at Chill Beach (the island food was better than the Windjammer buffet, especially the brownies!) Read Less
10 Helpful Votes
Sail Date: May 2019
Embarkation was a breeze, arriving at 11:00, changed into bathing suits and had a great day at the pool. The band was entertaining and great dj music and enjoyed tacos by the pool. Our luggage arrived to our cabin by the time we finished ... Read More
Embarkation was a breeze, arriving at 11:00, changed into bathing suits and had a great day at the pool. The band was entertaining and great dj music and enjoyed tacos by the pool. Our luggage arrived to our cabin by the time we finished at the pool, in plenty of time to clean up for dinner. Dinner service was great in My Time Dining and with our pre-board reservations we were sat immediately. The only real complaints I have for the ship is the lack of bar service. There was only one waiter in the casino and he served only the table games. If you played slots or video poker, you must fend for yourself. There was usually only one bartender at the casino bar as well. The other thing that we found lacking was the Diamond Lounge. We missed the ambiance and the view from the Crown Lounge. Being a small lounge with no windows on Deck 5 (I think) was no where we wanted to be. However the Concierge there was wonderful. Debarkation was very fast although no one adhered to their departure time. Read Less
1 Helpful Vote
Sail Date: May 2019
Approaching Diamond Members, so we Love Royal Caribbean. The newly renovated Navigator is well done. The Port of Miami RCCL boarding process was greatly improved as we were on the ship in less than 15 minutes. The music was great on ... Read More
Approaching Diamond Members, so we Love Royal Caribbean. The newly renovated Navigator is well done. The Port of Miami RCCL boarding process was greatly improved as we were on the ship in less than 15 minutes. The music was great on this ship thanks to the Royal Caribbean Orchestra with the High C's Horn section, Directed by keyboardist, Hugh Little, a very gifted and talented Musician from Michigan, he made the cruise a fun experience for us. As a professional musician myself, I was so impressed by the talent these players demonstrated. We hope they stay together on the Navigator since we are going again in October. The other highlight for us was the Cruise Director, Yugo. What a fun, upbeat person. He sets the "fun" tone for the cruise and he should be commended. Make sure you go to the shows and you will enjoy his personality. The Ice Show "Reaching For The Stars" is a must see. The skaters are very talented (Olympic Quality) and the high-tech use of lighted drones during the show was very impressive. Specialty Dining has become disappointing. Chops Grill on this ship as on our previous cruise, Allure of the Seas was very disappointing. The "casual" atmosphere with the removal of the tablecloths ( replaced by Plastic Mats ?) was a turn off. When you pay for specialty dining you want it to be special, right? Well, that is our thinking. So, in the future, we will not be paying the extra fee and just stick with the MDR (Main Dining Room), which in our opinion was much nicer. Our waiter and head waiter were amazing and very friendly. We hope to see Priscilla and Rosebeth again. Excellent service! The renovated Coco Cay is very nice. No more tendering in to the island thanks to the new pier. The waterpark is a must for the kids and family. Multiple restrooms, bars and food stations is a very nice improvement. Overall, this is a very nice four day cruise on the Navigator. Going again on her this October. Read Less
4 Helpful Votes
Sail Date: May 2019
Our sons and their girlfriends joined us, so 6 of us, they are all in mind 20's avg. We picked the Navigator as it was a decent 4 nter to Bahamas from Miami and we stayed a cpl xtra nights in Fort Lauderdale tacked on in the end. ... Read More
Our sons and their girlfriends joined us, so 6 of us, they are all in mind 20's avg. We picked the Navigator as it was a decent 4 nter to Bahamas from Miami and we stayed a cpl xtra nights in Fort Lauderdale tacked on in the end. Quick UberXL to Miami Airport, checked in at terminal A and was slick, the new way they check you in, and from time dropping off bags till ordering 1st cocktail, no more than 20 minutes. Disembark was jut as quick, we walked off with our luggage, always do. We got them Inside cabins (1 each cpl) and upgraded to Ocean View and did the upgrade with the bid process, minimum bid. We had cabin 10390 aft location and what a sweet location, 1st time in aft for any of our cruises. Balcony was extended and a little wider, 2 lounge chairs, 2 regular chairs, and 2 little tables, with room in between. Food - service and food was very good. Includes Windjammer, MDR, Chops, Hooked, the Tacos at Pool level, food on the Promenade too. Entertainment - was average i would say, not better or worse from any other RC ships. Coco Cay - outstanding upgrade! Kids loved it we enjoyed the beach as normal, we were right of Chill beach, near washrooms, near food and drinks flowed!Beach and water were Perfect, we actually had a Perfect Day! serious! lol Kids said lines werent overly bad, but no lines later in day, hour or 2 before getting back to ship they said no lines or short lines. Nassau we went to Tiki Bikini Hut and Beach, walked the straw market there and back to Tiki, food and drinks were good. Weather and beach very good again! The new upgrades were down up nicely. kids did slides and said they were fun, new chairs around the pools and cabanas nice touch. Clean and easy to get around ship. Read Less
3 Helpful Votes
Sail Date: May 2019
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled ... Read More
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled terrible like moth balls. The hallway near the room smelled like mold. It was very disgusting and disappointing. I was expecting a nice clean experience with the renovation, but that did not happen. Royal Caribbean needs to fix this issue asap! The specialty restaurants were great! Hooked was amazing as was Izumi! The steakhouse left much to be desired for as it did when we sailed on Allure 6 months ago. If you are used to The Capital Grille, or a Maestros level steakhouse you will not receive the same quality(read flavor/deliciousness) here. Skip the steak house and choose any of the other restaurants for sure! The cruise overall was very relaxing. In the future we will definitely choose Oasis Class or better. This boat does not compare to Allure by a long shot! Read Less
4 Helpful Votes
Sail Date: May 2019
First passengers to visit a remodeled Cococay with new water park, pool with bar etc, The whole facilities were excellent, beach did not feel crowded at all (may change on the bigger ships like the Allure), pool was very animated with DJ, ... Read More
First passengers to visit a remodeled Cococay with new water park, pool with bar etc, The whole facilities were excellent, beach did not feel crowded at all (may change on the bigger ships like the Allure), pool was very animated with DJ, had the feel of being in a 5 star hotel pool, The water park gave nice fit to whole family travel idea with rides for every age, this island will surely be a reason to travel in Royal Caribbean for many families in months to come. Of course the water park has a cost of $44 per day, Zipline is $79, There is a Hellium Ballone (costs $24) Jetski tour ($104), etc. Navigator has free water slide on ship, one doulble rider and a single rider (heads down), pretty nice and its free. Shows were ok but not on the level of the Symphony or Harmony, Will recommend it is certainly a nice weekend getaway alternative for those who live in Florida. Read Less
1 Helpful Vote
Sail Date: April 2019
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and ... Read More
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and the main dining room. Completely disappointed Would not feed that so called food to my dogs! Carnival being a lower class line has much better food! The waite staff in the dining room was fabulous. Shout out to Nuran, Dandung & Hainin. Great guys!!! The service on the entire ship was excellent! The activities were also very disappointing!!!. No good shows and the comedy shows were limited and sporadic so if you missed the show you were not going to see it. But again the food, horrible! That was our first Royal cruise and probably our last.....Wondering if the food was just lousy on this particular ship or all Royal Caribbean ships.?? Read Less
Sail Date: April 2019
We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking ... Read More
We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking our cruise about 9 months before sailing, we saw on the internet that our ship was due for an upgrade (dry dock) in early 2019. We were excited to hear that the ship would get a whole new pool deck, water slides, new restaurants and bars. Here is what you need to know about The Navigator of the Seas: DISEMBARKATION: We stayed at the Homewood Suites Lagoon. Nice hotel with free breakfast. Shuttle to the port was about 15 minutes and the cost per person was $12. There are restaurants within walking distance and a store in case you need last minute supplies. From the time we stepped off the van and boarding the ship-it was about 45 minutes-Not bad SHIP: Like I mentioned above the ship got a rework, or as Royal likes to call it: Royal Amped Up...$115 Million dollars worth! Here is what was done: -Basically the pool deck was totally redone. They re-imagined the pool area to a Caribbean resort-like feel. New waterslides, aquacoaster (first ever) -Near the pool a new bar the Lime & Coconut and El Loco Fresh (both very good additions) -Redone mini golf-very nice job-Same as what is on the Harmony of the Seas -New in the Royal Promenade: Starbucks, Bamboo Room Lounge, Playmakers Sports Bar -New restaurants: Jamie's Italian (Seriously good), Hooked (replaced Sabor)-These are both specialty for fee restaurants -Glow in the dark Laser tag and Escape Room (Fee for Escape Room) It also has the FlowRider, rock climbing wall, ice skating rink Before we left I watched video tours showing the Navigator before it was drydocked. It looked nice but let me tell you Royal did such a great job with the rework. CABIN: We decided to go mid ship with my wife in the balcony stateroom and our 3 kids across the hall in an interior cabin. We found this configuration to work well as the kids would hang in our stateroom until they went to bed. Royal replaced the carpet and had new bed linens when it was in drydock. I did notice some wear and tear on the balcony but nothing too noticeable. Our stateroom balcony was very nice. I know there are arguments in favor and against a balcony. My opinion: Get the balcony, people. You are on a cruise-it is totally worth it. End of discussion. DINING: Like I mentioned above we did opt for the specialty dining. We did a special where we did our first 2 nights at specialty dining restaurants. We chose Izumi and Jamie's Italian. Izumi was good; you have $35 to spend per person and let me tell you that is plenty. We got a few specialty rolls and some of us got the hot plate (they cook the meat in front of you on the table-very cool). With me being half Japanese I am a sushi snob...there I said it. The rice was a bit overcooked and mushi. I know this is sushi but it should not be mushi! Jaime's Italian was our 2nd night. My wife and I had eaten at Jaime's on Harmony of the Seas and did not think it memorable. This time on the Navigator it was memorable. From the service (shout out to Mihaela), appetizer (get the plank), entrees and desert (get the Tiramasu)-everything was great. As for the main dining room, we had an issue with our table. We had 2 staterooms. Knowing this, I called Royal a few times to make sure we were all going to be at the same table-they assured me we would. Well on our third night (first 2 nights were specialty) they were going to seat our 3 daughters with a couple of lovely elderly ladies and my wife and I at another table. I let the person in charge know and they did seat us all together but it was in the corner of the dining room. I talked to them and for the remainder of the cruise our table was by a window and all of us together. Shout out to Chris and Yogesh for making everything flow smoothly after that 3rd night. ENTERTAINMENT & ACTIVITIES: The shows at night were decent. The stand out was the ice skating show. They had some dancing shows and comedians that were good. Nothing inappropriate for kids. There was a very good activity crew member (actually the first person we did meet) named Aaron. When we first boarded the ship we wisely packed our swim suits so we immediately went to the FlowRider and that is where we met Aaron. He taught us how to maneuver on the FlowRider. We also saw him at laser tag and other times on the ship. He was just naturally funny and fun to be around. SERVICE: The overall service was good. Some memorable but nothing that absolutely stood out. Aaron on the activity crew was probably the one that did stand out. Also Totot our assistant waiter in the main dining room was good as well. PORTS AND SHORE EXCURSIONS: 4 Ports in 7 days-Oh My! Roatan, Honduras: We booked this independent from Royal. This was due to the fact we were trying to find a dive company that would accommodate my wife and I (PADI certified) and our 3 kids (non-certified) to dive together. We went with West End Divers and are so glad we did! Courtney & Joseph were our dive guides and Manon (the owner) made it possible for our whole family to scuba together (our own private scuba dive!) We highly recommend this company. Costa Maya: We did the zipline and waterslide excursion thru Royal at the Mayan Lost Kingdom. For whatever reason I was not expecting much. It turns out this was a super fun excursion. Also, it did rain a bit while we were ziplining which added to the fun (warm rain) Cozumel: We booked horseback riding for the girls and my wife and I booked a scuba diving excursion (both thru Royal) The scuba dive was great, we saw a shark, eagle ray and turtle. Also went thru a pass thru as well. The kids said they had a great time on the horse back ride as well Grand Cayman: We decided to go with the Sting Ray and snorkel excursion thru Royal. It was a nice excursion to do once (check the box). The water was absolutely beautiful and it was fun interacting with the sting rays. Looking back on this cruise, from the newly amped ship to the crew and dining to the 4 ports-we would say this was a very memorable cruise. If given the opportunity we would definitely go again in an instant. Royal did a great job in updating The Navigator of Seas. Read Less
3 Helpful Votes
Sail Date: April 2019
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 ... Read More
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 video poker and some slots. This review compares the NCL Casino at Seas program to the Royal Caribbean Casino Royale based on our experience. ODDS : The odds on both cruise lines are poor. NCL has better odds RCL – 6/5 Bonus Poker with $150 for all 4OK – 7/5 DDB NCL: 6/5 Bonus poker with $250 for 2,3,4 and $400 for 4A – 8/5 DDB Bill Adjustment at the End of the cruise. Typically I earn $10,000 points RCL – Usually nothing NCL – Usually $500+ Tier Benefits RCL- Prime: worthless cruise ctf at the end of the cruise which we have never used. Annual cruise which is worthless because we receive cruise offers all the time NCL- Ruby: $400 each on board credit. Ultra drinks- usually will get an upgraded bottle of wine by request Amenities Sent to Room RCL: plate of 4 cookies NCL: Chocolate covered strawberries with wine or Champagne Host overall Casino Service RCL: Never saw the host – staff generally not very friendly. My wife approached the host to ask about all of the out of service machines and she said he was rude when she asked him. This was on Navigator of the Seas NCL: Host will come over and introduce themselves and check in almost daily to see if we need anything. Very friendly staff. The personalized service and friendliness fo the NCL staff makes the experience a lot more fun. Casino set-up RCL: We just got off Navigator of the Seas which has probably the worst Casino we have ever been to. Probably 30% of the machines were out off service. Card frequently stopped registering points. Machines were on top of each other and could not move. Other ships like the Allure are much better. NCL: Much better and roomier The room was much largerthen expected for a Junior suire. The food in the main dining room was very good. Especially the nextt to last night that included lobster and filet mignon. We did not feel the need to eat in the specialty restaturants because the dining room was very good. Service in the dining room was excellent and we sat at the same table every night even though we had My Time dining. The room steward was also very good and friendly. Shows were good but not excellent. The first night was some guys banging drums that gave me a headache and I walked out. The comnedian, magician and stage shows were very good. Read Less
1 Helpful Vote
Sail Date: April 2019
We are Diamond members on Royal Caribbean but three years ago stopped cruising with them as I felt all the reasons we cruised with them originally were no longer there. We since went on two cruises with NCL on their newer ships and ... Read More
We are Diamond members on Royal Caribbean but three years ago stopped cruising with them as I felt all the reasons we cruised with them originally were no longer there. We since went on two cruises with NCL on their newer ships and enjoyed ourselves, then we went on Celebrity and was disappointed. We decided to give RCL another try and we were very pleased. One of the main reasons we stopped cruising on RCL was the main dining room food was awful. We started going to the specialty restaurants each cruise which added up. The Winjammer buffet was just as bad. On the cruise we ate every meal in Main dining room with Bernardo and Jennifer at table 632. They were awesome. Did not enjoy Impact Explosions which is a Latin version of Stomp. I feel the entertainment management should go on NCL Escape to see the Level of entertainment. They were excellent and RCL’s was 1/2 that. On our cruise to Aruba a few years back they did not have room for the Diamond members as there was so many Diamond Plus. On this cruise they had a Diamond club which had wonderful staff but the room was small. Another nice feature for the Diamond members is that free drinks are loaded onto your Sea pass to use in many places. I still hate that in the Solarium people are still taking premium seats with a towel and going off for hours at a time. I witness this everyday. Big surprise no Body Wash. was told they stopped suppling this around 3 years ago. We had such a pleasant cruise we booked another. Going to see CoCo Cay. Yeah! Read Less
1 Helpful Vote
Sail Date: April 2019
Stateroom 6552 very quiet and calm location. Enjoyed the balcony very much! Vandie was our cabin attendant and was awesome! We were close to the elevators too. We purchased the unlimited dining package. It was great dining at the ... Read More
Stateroom 6552 very quiet and calm location. Enjoyed the balcony very much! Vandie was our cabin attendant and was awesome! We were close to the elevators too. We purchased the unlimited dining package. It was great dining at the finer restaurants every night, but were not big sushi or seafood eaters so Hooked and Izumi didn’t really appeal to us. We wished we would have purchased the three day dining package and eight and the regular dining room the other two nights. Jamie’s was our favorite restaurant and we ate there three times. The lemon meringue cheesecake was heavenly. The shortribs & the lasagna was also great. We enjoyed the solarium area every day and were able to secure a cabana bed almost every time we went out there if we woke up around 7:00 am. One thing that I didn’t realize before this cruise is that they pre-authorize charges on your card daily so while they take the final balance on the last day of your cruise you’re accruing charges or pre-authorizations every day on your credit card for things like gratuities drinks souvenirs etc. Read Less
Sail Date: April 2019
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the ... Read More
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the concierge lounge and dumping all diamond+ travelers to the diamond lounge, small, no view, overcrowded, dark, etc Next cruise we will shop around with other cruise lines. No sense in being loyal to Royal Caribbean. Loyalty is a one way street with this Company. Food quality continues to diminish every year, they nickel dime you on everything and who can assure us that the mandatory gratuities ends up in the workers hands Anything you buy has a line for additional gratuities. If you purchase a drink or a food item, they each on an 18% gratuity and expect you to add an additional tip. Some elevators just go by you, usually the wait is on the long side Read Less
Sail Date: April 2019
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa ... Read More
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa until 11pm so we really had a chance to explore and enjoy the Islands. The food on the ship was wonderful and the staff, without exception, was cheerful, helpful and worked non-stop to make life enjoyable for us. The staff even made going in to meals fun by adapting songs in creative ways to encourage people to wash their hands. They had all the kids singing and dancing their way into the Windjammer dinning room by the end of the cruise. There were lots of things to do on the ship and we particularly enjoyed the Ice Show, Laser Tag and the water slides. The Constant presence of piped music got a little wearing after a while since they pipe music almost Everywhere and their music selection was somewhat limited (by the 4th day I had heard most of the songs at least 10 times). We started retreating more and more to the outer portion of Deck 4 which was about the only place they were not piping music. The first day there was almost no one walking around on Deck 4 but by the last 2 cruising days it was getting downright crowded with people who just wanted a little peace and quiet. The only complaint we had, and the reason I'm only giving this cruise 3 stars, is that our room was extremely noisy which I describe in the cabin review section. Read Less
3 Helpful Votes
Sail Date: April 2019
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets ... Read More
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets start with the good: - The Ice show. This was fantastic and shouldn't be missed. They have a coordinated light show using drones as part of the show and it's amazing. - The guitar singer in the Windjammer singing "washy washy" songs. Haven't seen this on any other ships, and it always brought a smile to hear the days rendition of some song converted to a "wash your hands" song. Loved it. - Cruise director and staff were very energetic and funny. - Balloon drop at midnight on the first night of the cruise. I've done a New Years eve cruise and this reminded me of that scene. It was really cool. This was the first cruise where I decided to try the specialty dining as I've always been impressed with the MDR food, so was looking forward to seeing how much better the food would be. I tried Chops and Jamie's Italian restaurants. Chops was decent, but this was no where near as good as it should have been for the price. I was expecting something along the lines of a Morton's steakhouse or Ruth's Chris quality, but it really wasn't even close...more like an Outback experience. It was good, but not worth the extra money. We had a similar experience at Jamie's, though it was even more of a disappointment. Never been to an Italian restaurant where they didn't play Italian music...instead they're playing some pop/techno stuff, that just didn't fit. I've also never been to an Italian restaurant where they don't immediately serve you bread along with some form of spread. Instead, Jamie's has some different breads as part of the appetizer menu. Also the waitress seems to over explain everything. I appreciated her knowledge, but it got to the point where we just wanted her to shut up and let us eat. The staff was wearing jeans and flannel shirts...not sure how this is Italian themed, but maybe I'm not hipster enough to get it. The desserts were hit and miss...the lemon meringue cheese cake was wonderful, the tiramisu was lacking and short of any coffee flavor. I didn't get a chance to do the escape room. It wasn't open on our last sea day so you'll want to get in early so you don't miss that. Also, one night there was an even on the cruise planner for "Stargazing on the helipad". We weren't sure what would be involved with this but assumed it would have some crew lead event of sort. Nope, it was just a bunch of people on the helipad at night, all wondering what was going on. Overall, it was a great cruise and I would definitely go on it again Read Less
5 Helpful Votes
Sail Date: April 2019
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at ... Read More
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at chops grill day 1, etc. Got dad a balcony room (8582), and myself a Promenade Interior (8583) directly across from his. My father loved his cabin ... the fresh air and views. My cabin, however, was awful. Terrible toxic, chemical, mothball-like smell. I asked housekeeping to help twice. Two different staff members agreed it was unbearable, but offered no solution, no other cabin, no sympathy. (See more in my cabin review). The cruise and excursions we're enjoyable for my father. He enjoyed the food, the shows, the waterslides, the staff, and his cabin. I found the shows, the cruise director and the performances to be a bit cheesy and annoying. We loved our two excursions booked through the cruise ... The Dolphin Swim in Nassau and the Dragon Zip Line in Haiti. Incredibly professional and worth every penny The cruise staff was friendly. And the ship overall was clean. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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