Wow! We spent a fortune sailing in the Yacht Club. Expected it to be like Norwegian Haven or Celebrity Retreat. The service was excellent in the YC but the entertainment and staff outside of Yacht Club is horrible. I honestly think they dislike Americans (but love our $$). Worst entertainment of any cruise line I have traveled and we have been on over 40 cruises. Boring Sea days-no ...
Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...
The MSC Divina is an older ship, but very well maintained and beautiful.
We decided to splurge on the Yacht Club on the MSC Divina. We are so glad we did. From the check in to debarkation we were treated like VIP's, but not in an uncomfortable way. Every crew member in the Yacht Club greeted us warmly each and every time we saw them and were always offering ways to make our cruise an enjoyable ...
Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...
We booked this cruise because it was going to stop a few places we hadn't been before on our way to europe. we booked a superior balcony cabin so my husband could sit and watch the ocean.
Right off the bat, we were unhappy beause the balcony had a bunker-like appearance with the metal coming up to where a railing should be. in other words, you had to stand up to see out. after 2 hours in ...
Chose this cruise because if the ports of call. We were promised a unobstructed balcony view, we did not get that, they did not change our room, even though the ship was not full. The staff continually lie to you, they are rude and arrogant. The food was mediocre, at best. The fact that all of the meat we ate throughout our cruise was tough and dry. Nothing was prepared fresh, even the eggs were ...
We booked this cruise at full price over a year ago. We wanted to try MSC, I had read all the reviews and decided to go with an open mind. First off the ship is beautiful and very clean, the only think we didn't care for is the chopped up layout. The staff at customer service desk were unfriendly like other reviewers have stated. The lack of communication as to what was going on was ...
It was our first time on MSC. Being that the ship was only half full of passengers and the hole corona virus outbreak made for an uneasy cruise.
The food was average witch was disappointing as I was under the impression that their food was much better. I will say that they made very good pizza.
Not impressed with their steak house, I rarely send food back , but I had to with my first steak ...
I chose Divina for the classic nature of the ship and it’s original itinerary but that had to change because of the nature of covid-19 and that was completely understandable. The ship was absolutely beautiful, just as I was told it would be.
From the start MSC buffered us from the harsh realities of the outside world and encouraged us to stay informed but to relax and let them handle ...
To start I need to tell you that the ship was at best at half occupancy. I am sure this had a huge impact on wait times, table availabity in the buffet area and deck chair availablity. The occupancy was heavily affected by the coronavirus.
Embarkation went quickly and easily. We arrived around11:30 am and were on board by about 12:15. There were no lines to check in. We had to wait until ...