This ship is beautiful, however organization for embarkation and disembarkation was awful and staff are rude.
I've traveled with many cruise lines and have never left a bad review. I understand things can't be perfect but will never cruise MSC again. Disembarkation was the last straw.
On disembarkation day, Accounts woke me at 6:00 am saying my credit card needed recharged. I could see ...
This is a beautiful ship. We had 12291, which is a room on the back of the ship (balcony extended) overlooking the adults only pool. We had a pretty good overall experience, we were supposed to be on Carnival Freedom but it had a fire and was cancelled and we scrambled and got on this MSC ship. The staff is absolutely amazing. The Aurea level is worth the drink package and thermal spa (loved their ...
This was our first cruise, so our review may skewed to the 'honeymoon' effect (because it's our first, not because we were on a honeymoon). I took notes each day so I could better summarize them on a review for the benefit of the readers.
I came upon the idea of even taking the cruise because it was comp'd to me by a casino in the US. That comp would give an ocean view room, which would be on ...
In summary: (to save you a long read)
1. The price is reasonable (especially if you had the 25% uplift when MSC cancelled bookings in 2020)
2. Brand new ship, everything works; best wifi experience on water ever. Try to learn the new ways elevators work; there are no buttons inside the cage, it's a bad idea to dart into a unit that is closing.
3. Well-trained and competent staff
4. ...
I got a great deal for a balcony room as a single, and having never sailed with MSC had no idea what to expect. The ship is new and beautiful! My balcony room was lovely and well laid out. The shows were mostly good (and changed every night), and the staff was lovely. The service staff was invariably kind and cheerful, and the entertainment staff were wonderful!!! Special shout out to Dave (the ...
The thing I enjoyed the most about the cruise is the food at the teppanyaki restaurant, the attentiveness of the staff, and disembarking the boat to check out the islands.
The things that was not so nice was
EMBARKATION
Embarkation is a night mare. Unless you are a member of the yacht club, or pay for express embarkation, prepare to wait on multiple long lines before u get inside the ...
I had a really nice conversation about why can't the bar make a rum punch or a mud slide. I discussed why guests, me included get sent to the wrong place. I explained that after being in line for 20 minutes, I would be sent somewhere else. Yesterday I needed cash to leave tips--there is no way to get cash??? Nope! I've never seen such folly. Staff are skilled in debate--"No Sir, they did not ...
You should wear a mask in public places as I cut Covid for the first time despite my Moderna vaccine and being exposed to many Covid patients in the hospital and not getting sick.
Pros:
Cheap affordable price for 1 week vacation
New ship
Great destinations and tours, reasonable onboarding prices
Staff are friendly, good service
Gym was excellent with all the latest ...
This is a beautiful Ship. My Cruise started by telling the Guest Services Supervisor "I have been in line for 15 minutes, quite sure, this is not where to get a wrist band.
He replied "No, you were sent to Deck 5."
Prior to that I listened to them argue with the guy in front of me and realized why. I proceeded to Jewelry as sent, who sent me to the Hub. There, the same guy was demanding a ...
we have just come back from a 2 week cruise on the MSC SEASHORE. 02/04/2022
Apart from the drama of the fire alarm going off just as we got to the embarkation desk ( MSC really need to get the roof in place to allow for some shade if this happens again).
The whole process was quick and easy and we were ready to go......
Our Cabin,,,,,we were not disappointed , our room attendant was Mark ...