1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Armonia Review
  5. MSC Armonia Cruise Reviews
2 Helpful Votes
Sail Date: September 2019
Because of the hurricane Dorian our 7 day cruise was delayed leaving from the Port of Miami. This resulted in us missing the first 2 days of our cruise. Other than that everything went perfectly. Boarding went very well. We had ... Read More
Because of the hurricane Dorian our 7 day cruise was delayed leaving from the Port of Miami. This resulted in us missing the first 2 days of our cruise. Other than that everything went perfectly. Boarding went very well. We had requested 2 wheelchairs to board and after 10 minutes the chair pushers arrived and very carefully pushed up the jet away to the ship. This was the first time we were in a fully air conditioned jet away. It made it very comfortable. We were taken directly to the buffet and seated at a reserved table for handicapped passengers. As soon as we got in line a crew member immediately came over and asked if they could help hold the plates. We thought that was very caring and thoughtful. After eating we went to our cabin and checked with the front desk to see if any handicapped cabins had opened up since when we booked none were available. We were told they had to check with the guest services manager, Chanel, and call us back. Since we had an outside cabin moving us to an inside handicapped cabin was a downgrade. After seeing the other cabin we immediately agreed to switched since it gave us so much more room for our walkers and no steps into the shower. We noticed there was no note in our cabin with instructions for the Meet and Mingle Party so we called the front desk and they were able to tell us the information. They said the letter would come later. We went to the life boat drill and were relieved that we did not have to stand for an extended time. Since we were. Black Card Members we were able to dine in the Surf and Turf Restaurant one time at no charge. The service was excellent as well as the food. Food in the main dining room was okay and the service was excellent. Our cabin had a small TV with remote that had a built in sleep timer. The air conditioner was very strong so we asked for more blankets. The cabin stewards were always dressed in very elegant uniforms. They did an excellent job in keeping the rooms neat and clean. We were able to get room service every morning and had breakfast in bed at no charge. The pool was wonderful, it was salt water. They had a fully automated chair lift to help handicapped persons in and out of the pool. The pool temperature was just right. Nearby the pool was a Gelato Bar which was free and delicious. There also was a pizza bar which had several different kinds of pizza. There also was a hot dog, sausage and burger bar near the pool. Every day they had at least 3 Trivia games which we enjoy. We love to play so we can expand our knowledge and also for the competition. Maverick was our favorite Trivia caller. Their game of Quest was a lot of fun. Their shows were excellent. The movie theater was very spacious and comfortable with a nice sound system. We loved all the Ports of Call. We were fortunate to be invited to have dinner with the Captain and the Hotel Director Robert. The Captain had a great sense of humor. He also was very informative. The food was excellent and the service was elegant. When it came time to debark we had to get up early and were wheeled off the ship quickly. Special recognition to Chanel from Guest Services, Maverick from Cruise Directors staff and Joice , translator, who was an all around angel. Thank you for making our cruise really special. Read Less
Sail Date: August 2019
We originally chose the Armonia because of how cheap the price was. I sailed with my husband and two kids and my mother in law. We had two ocean view cabins on the 8th floor. I knew going on the cruise that I shouldn’t expect too much ... Read More
We originally chose the Armonia because of how cheap the price was. I sailed with my husband and two kids and my mother in law. We had two ocean view cabins on the 8th floor. I knew going on the cruise that I shouldn’t expect too much from it just from reading previous reviews and watching videos on YouTube prior to sailing. Yet, I hate to say that even with low expectations I still wouldn’t sail on this ship again. First off, the ship is very very old and it clearly shows on the appearance of it. The lido deck floors are all chipping apart and the chairs upstairs near the pizza area and the hamburger areas were wobbly. The ship was “re-vamped” in 2011 and all I could think about is the fact that it still looked like nothing was done. The buffet area upstairs in uncomfortably tight. Even for a smaller ship and less people it felt more crowded then the ships I’ve been on with 6k+ passengers. The rooms were extremely tight and uncomfortable. I’m surprised they would even put three people in that small of a room. The bed in our room was broken and nothing was done to fix it. The ac felt like it was never on all over the ship and especially in the cabin. And the shower frame fell and hit my son. There are two pools both which were a decent size but with disgustingly warm and extremely salty water. They only had two hot tubs that were so small and only fit five people each. There was always a line to get in the hot tubs. The kids splash pad was probably one of the nicest splash pads on a ship that I have been on. My kids really enjoyed it. The food was below average in the buffet and dining room. We did really enjoy the breakfast options but lunch and dinner had barely any options other then the pizza, burgers, hot dogs, salad and fries. The five to eight options in the buffet were not good. The shows were not good except for the last night show which was the abyss which we enjoyed. There were barely any activities throughout the day so we spent our time mostly in the room or on the pool deck or eating. Overall, I knew to not expect much from this cruise but I was still disappointed. I wouldn’t go on the Armonia again. I would rather pay more and actually enjoy my cruise. Read Less
Sail Date: August 2019
Let me say, except for the Cabin Attendant, EVERY PERSON we spoke with was VERY ACCOMMODATING AND HELPFUL! This ship is on the smaller size of Cruisers when Compared to the other ships that were in dock (i.e. Disney, RC Independance of ... Read More
Let me say, except for the Cabin Attendant, EVERY PERSON we spoke with was VERY ACCOMMODATING AND HELPFUL! This ship is on the smaller size of Cruisers when Compared to the other ships that were in dock (i.e. Disney, RC Independance of the Seas and the RC Allure, etc..) Great Ship with PLENTY of restaurants and bars! VERY MULTI-CULTURAL environment... Moreso than any other cruise I have been on. Went to Karoake two nights and there was no host and no Karoake... That was pretty disappointing... Wife was ready for me to make a fool of myself! Did not attend any of the live shows because I don't particularly care for European musicals. Purchased a Balcony Suite Cabin which was a little smaller than RC Balcony Suite but very efficient with plenty of storage. Overall the Cruise itself was Fantastic... However the Cabin Attendant WAS HORRIBLE! I will explain more about that below. Read Less
1 Helpful Vote
Sail Date: August 2019
Best staff! Plenty to do! Good ports! Clean ship! Price is right! We booked MSC again as we were previous cruisers on the MSC Divina. Wife & I had a fabulous time! The only con was the internet WiFi which was hit or ... Read More
Best staff! Plenty to do! Good ports! Clean ship! Price is right! We booked MSC again as we were previous cruisers on the MSC Divina. Wife & I had a fabulous time! The only con was the internet WiFi which was hit or miss most of the cruise. Adequate portions in the dining room. Plenty of chairs around the pools. Plenty of selections in the buffet for breakfast & lunch. All day/night best pizza on any cruise ship! Late night snacks in the buffet every day. La Perloga restaurant served dishes from different countries which were very tasty. The ports of call were great. Roatan, Honduras: Monkey & Sloth Zoo & Botanical Gardens. Costa Maya: Port Pass for just $39 per person which included the Bird Aviary, Chocolate Factory Tour, Tequila Tasting, 3 drinks, & a chair at the beautiful port pool. Cozumel: We walked along the main road. Had lunch at an authentic Mexican restaurant, and shopped within the 2 ports in town. We were scheduled for Key West but Hurricane Dorian kept us away. 2 extra free days back to Costa Maya & Cozumel. Thanks MSC! Easiest embark & disembark process! We will certainly cruise again with MSC! Read Less
2 Helpful Votes
Sail Date: August 2019
I decided at the last minute to take a cruise to celebrate my birthday. I only booked the first leg of this 14 day cruise . I cruise out of Miami a lot. I flew into Fort Lauderdale the day before , used GO shuttle service to get to Miami ... Read More
I decided at the last minute to take a cruise to celebrate my birthday. I only booked the first leg of this 14 day cruise . I cruise out of Miami a lot. I flew into Fort Lauderdale the day before , used GO shuttle service to get to Miami and stayed at the Embassy Suites. I took a cab to the port for two reasons. I had a very late check-in 3 p.m. and I find it very annoying to use the hotel shuttle to get to the port . It's a little cheaper but I do not enjoy standing in line for 15/20 minutes and pushing my luggage along. There were three things I wanted to do on this Cruise: number one relax number two Gamble and number three shop. I chose this Cruise because of the price and because I had sailed on MSC before, on the Divina and liked the atmosphere. This ship was very quiet and peace. There was entertainment and dancing but it was not rowdy like other ships. I also knew that I could buy Swarovski jewelry at a discount on MSC cruises. I had been stalking a pair of earrings for a few months and was hoping I would find them on the cruise and I did. I found the Armonia very easy to navigate and get used to. The map I received when I embarked was very helpful and I referred to it a lot the first few days. I was lucky to be able to pick my stateroom when I booked. I wanted to be near the casino elevator because I usually stay in the casino until they close. I had an inside cabin on Deck nine. It had plenty of storage space. I have no complaints about the service I received. I found the staff and crew very friendly, always smiling, and very helpful. The ship was clean and seems like someone was always working to keep it clean. The dining room was a nice experience with excellent service. I found it easier to eat in the dining room for breakfast and lunch when it was open rather than fight the crowd in the buffet . The Meet and Mingle for Cruise Critic members was the best ever. MSC always has the best Meet and Mingles. They serve hors d'oeuvres, drinks, a cake and take a group picture which we get a copy of. We also head a nice Slot Pull . I was surprised that the casino gave us three gift bags to give out . I've been to a lot of slot pulls and that has never happened . I was impressed. Two things happened that I was not expecting. There is no ATM on this ship. Also free drinks in the casino once you reach a certain amount of points does not exist like it does on other Cruise Lines. But these two things did not spoil my cruise. I worked around them. I couldn't find any network stations on the TV so I spend a lot of time watching CNN and knew all about the hurricane. We wondered how we were going to make out because we were supposed to dock in Miami on Labor Day. The captain eventually announced that we would be returning to Mexico and have two extra days at sea. Everyone was given 24 hours free internet so they could try to change their travel arrangements. The service was the same. Nothing changed. It was a very smooth ride considering what could have been. Because I had been to these ports before and taken excursions in the past I did stay on the ship at each port. When we docked in Miami I decided to take the Big Bus tour which was very convenient. The bus was right outside the terminal, they stored our luggage, and the first stop was Bayside Marketplace. I got off there and stayed until 5 when I was dropped off at Fort Lauderdale Airport. There are other stops I could have taken but I enjoy exploring Bayside. I had lunch at Bubba Gump Shrimp Company, got a massage, a manicure, and did some shopping. I do plan to book the Armonia again and hope to do a back to back. Read Less
Sail Date: August 2019
I decided to keep this review to some of the highs and lows of the cruise. The cruise was extended two days due to the hurricane and two more days for free on a cruise ship was pretty nice. I stayed in an interior and the room was very ... Read More
I decided to keep this review to some of the highs and lows of the cruise. The cruise was extended two days due to the hurricane and two more days for free on a cruise ship was pretty nice. I stayed in an interior and the room was very well designed with a real chair to sit on in front of a little desk area--better than other lines I have been on. However, never again will I complain about a small shower, this one was amazingly small and on an angle. Thank goodness the shower head could be pulled off as a hand held shower so I could clean my entire body. Staff: I booked this room as a solo and first time cruiser with MSC but got a status match to the gold level. That is what caused an almost disastrous problem. While my status match was being processed, some MSC employee saw my name as a past guest and put that customers voyager number and information on my account. The booking ended up with two people--Jane Doe from the US as a gold member and Jane Doe from Ireland as a silver member. Five phone calls and many hours on the phone later, a supervisor said it was fixed but she couldn't actually remove the Jane Doe from Ireland from my booking. When I checked in at the port, the employee came back with two cards--one silver and one gold. After a lengthy discussion with the supervisor, I was checked in. I got all the way to the gangplank when the security there scanned my card and said "NO", go back to check in. It turned out they checked in the wrong Jane Doe AND COULD NOT FIX IT. I had to board the ship as the wrong person!!!! Later that evening an employee on the ship was finally able to get my correct card and information in the system. Since I never legally boarded the ship, I was worried they would not let me back on at the first port but they did. Calling customer service, my first two calls I was on hold 57 and 53 minutes. One overall problem was lack of communication. For example, I paid for a transfer to take a bus from the ship to the Fort Lauderdale airport. I asked my steward if I would get a ticket or some paperwork and he did not know. I did not receive anything so I stood in line at guest services for 45 minutes until it was finally my turn. The staff member asked what color luggage tag I had--??? I said light blue and he said that meant I had the transfer to the ship. HOW WOULD I POSSIBLY KNOW THAT?? I then asked where to go to find the bus and was told "outside the building". I asked--to the right--to the left?? and no one knew. I followed the signs to the right that said "pre-paid transfers" dragging my 45 pound suitcase and carryon but that was wrong, the bus was to the left. Other random comments: There are no lockers to use in the gym unless you pay for a thermal package so bring something to hold your room card or bring pants with a pocket. There is no TV guide in the room and the active channels are in the 800s--took a while to find them. The bathroom had liquid hand soap which I liked but the shelf storage in the bathroom was less than half of what Carnival ships have and it was not enough room. There was no Kleenex in the bathroom although there was a spot for it. One customer asked and the steward said they were not stocking it but no reason given (cost or they ran out?). Only two very small hot tubs. The pool was salt water and I think it was super salted because you could literally stand still without touching the bottom and float like you had an air vest on--amazing. The smoking area on deck 11 was nice but it needed more room and more chairs. Free gelato every day was one of the best parts of the trip and the french fries were darn good too as an afternoon snack. The internet never worked on deck 11 where I wanted it to work to show people the hurricane updates, it worked off and on in my room on deck 9 and I had to go stand next to the internet computers on deck 5 to get a stable enough connection to check in for my flight. Ports Honduras--If you don't have an excursion, it will take you about 45 minutes to see the few shops that are there. Costa Maya--Moderate number of shops and a nice pool that is free. Cozumel--oodles and oodles of shops in the port and on the street but selling all the same usual stuff. Read Less
1 Helpful Vote
Sail Date: August 2019
We were supposed to go to Cuba, but that was canceled. The embarkation was smooth no real wait in line. Disembarkation one of my bags went missing at first they didn’t care. Then I went to a table and got real assistance who helped find ... Read More
We were supposed to go to Cuba, but that was canceled. The embarkation was smooth no real wait in line. Disembarkation one of my bags went missing at first they didn’t care. Then I went to a table and got real assistance who helped find my bag. The Armonia staff Kishawn, Jose, Lord and Nestor took really good care of us. The food was really good and the hotdogs was amazing. The Armonia was nice and clean. The cabin was a decent size for two people, thought the shower was small. The entertainment staff put in a show that was great. We stopped at Ocho Rios, Grand Cayman, Cozumel Mexico, and Costa Maya Mexico. We had a really good time on them. Seeing the rainforest in Jamaica. Going to the turtle farm at Grand Cayman Islands. Visiting Hell and taking pictures their was fun. Shopping in all the ports was a whole lot of fun. Read Less
Sail Date: August 2019
I really enjoyed this cruise. The ship was very clean, public restrooms were very well maintained. The ship is pretty small so there isn't really a lot of activities. I was part of a large group and there were activities planned by ... Read More
I really enjoyed this cruise. The ship was very clean, public restrooms were very well maintained. The ship is pretty small so there isn't really a lot of activities. I was part of a large group and there were activities planned by our group leader for us which were fun. The service and staff was amazing. Our dining staff (Keyshawn-Waiter, Jose-Head Waiter, Lord-Waitstaff) were great, very attentive. Our room steward Nestor Ching was also amazing. He saw that we liked to have ice so when we would return to our room after dinner we always found a bucket of ice waiting. The staff variety show was so funny it’s a must see, you will not be disappointed! I enjoyed the food in the main dining room except for the fish which always seemed to be dry. The buffet food was good for what it was, the pizza not so much. I'm not a big hot dog eater but I had a few from the buffet and I must say they were really good. I’m a picky eater due to food allergies so I pretty much stuck with food that I know. There's only one specialty restaurant (Surf and Turf for a set fee of $35. This was my second cruise with MSC and I'm ready to book my third which will be on the Meraviglia or Lirica. Read Less
Sail Date: August 2019
Choice cruise for a different experience. Ship is old no movie outside! Hardly any entertainment on deck 11 except the last day! Shows were very simple nothing to excite you! Did not see cruise director out on. Deck 11 at all in any ... Read More
Choice cruise for a different experience. Ship is old no movie outside! Hardly any entertainment on deck 11 except the last day! Shows were very simple nothing to excite you! Did not see cruise director out on. Deck 11 at all in any entertainment! The food was anything to be excited about! The surf and turf night. The lobster was very over done and mushy. We had a emergency on board. whistle blew 3-4 times everyone that had a balcony on the even side saw nothing going on then we looked out our doors my floor very little spoke English between time of last whistle horn had to be at least 10 minutes befor a announcement I called front desk because no one on. Our floor was moving, 10 minutes is a lot befor u can get a answer at desk! The desk just said an emergency I asked if we had to go to Munster station! Had to be another 2 minutes befor something had been announced!!!! People we goin up deck 11 to see what was going on! The bathrooms on deck 10 balcony were extremely small with glass door! I had to open door to take shower and rinse off! It’s like a 3-3 closet! Some one who is 6’3 250 man could not move at all in shower! Chef doesn’t know how to make soup the clam chowder was like eating flower water the French onion soup was like eating gel with onions with a lite piece of toast on top! More vegetarian special should be added! Way of excursions complete disorganization! Everyone goes to a room for bus tickets. Get off and no one to direct u by the ship! U walk down long pier. And people get lost! To know where to meet for excursion! The Cozemel excursion for beach had lots of people. Lots were confused because so many people going out at once!list passengers waiting time is to long to get off to faster gun on island! Read Less
2 Helpful Votes
Sail Date: August 2019
We chose this ship and our first MSC for the itinerary to Cuba only but as it got cancelled we decided to stay with the offer of onboard credit and make the most of it plus 11 in our party so dates and two nights in Miami made our minds up ... Read More
We chose this ship and our first MSC for the itinerary to Cuba only but as it got cancelled we decided to stay with the offer of onboard credit and make the most of it plus 11 in our party so dates and two nights in Miami made our minds up ! Ship was better than the reviews I had read, yes older but spotless and crew could not be faulted in any way, in fact best crew ever on any ship we have sailed on, friendly knew our names and smiling the whole cruise. Cabin was as expected small but clean, of course we prefer Celebrity but difference in price reflected that. You do get what you pay for in life! Food was adequate, dinner was better in the Pegola restaurant, we had that privilege as my parents were suite passengers, but buffet was quite disappointing with lack of salads etc and very repetitive but Pizza was best at sea, delicious and very Italian. We had the premium drink package but found the cocktails already made up using very sweet syrups but stuck mainly to wine and Grey Goose. If you want to party and love Spanish style music and heavy reggae in the nightclub then this is the ship for you, there were a few different music singers in the bars but in all the ship was very Latin based in the entertainment field which suited us most of the time as we were a party crowd but was very loud so think carefully if you prefer a more peaceful cruise. Done one excursion to the falls in Jamaica, ok but not great organization except our guide in the falls, we done all others ourselves by using local transport and taxis. Would we go with MSC again, yes but a newer ship, also embankment was the quickest ever, walked on very quickly which was a great surprise. Read Less
2 Helpful Votes
Sail Date: August 2019
I chose MSC Armonia in the middle of August because I had a discount left over from MSC Seaside last November that expired at the end of August. Since we had already been on the Seaside and the Divina, that only left the Armonia in the ... Read More
I chose MSC Armonia in the middle of August because I had a discount left over from MSC Seaside last November that expired at the end of August. Since we had already been on the Seaside and the Divina, that only left the Armonia in the Caribbean. Being a smaller and older ship with not as many amenities, I was pleasantly surprise as to the condition of the ship and the quality of the food and nightly entertainment in the theater. The crew was very friendly and helpful. Our cabin steward was the most helpful to us. Navigating the ship was easy and there weren't as many passengers to collide with. The most problem we had on the ship was the buffet. Very busy lines and we often had a problem finding a table. Getting off and on the ship in ports of call was an easy process. We didn't book shore excursions on the ship as they seemed too expensive as there were 4 of us traveling together. We found trips at the pier after we got off the ship, which were less expensive. MSC Armonia is a ship I would consider again. We had perfect weather which made for a pleasant cruise experience. Read Less
3 Helpful Votes
Sail Date: August 2019
Cuba price reductions were very tempting as was “status match”. “Bella Class” reminded me of near-steerage at times, but cabin was close to elevator and main decks were very close. Staff was friendly, but every announcement was ... Read More
Cuba price reductions were very tempting as was “status match”. “Bella Class” reminded me of near-steerage at times, but cabin was close to elevator and main decks were very close. Staff was friendly, but every announcement was made in six additional languages, each longer than the last. Food at buffet was pretty much same as dining room except for appetizers and desserts, in neither case was the delay in eating really worth getting a miniature Baked Alaska or miniature Boston Cream Pie. Cocktails with the Captain (who was absent and ill) consisted of carbonated white wine or non -alcoholic fruit punch, with zero food products. Prizes for trivia etc. were basically less than nominal. “Maveric” was very pleasant. We were told to embark after 4 p.m., but embarked at 2, long after pretty much everyone else. Warning: cabin air conditioning appears erratic at best, off most of the time. Refrigerator in room had seeming the same concept. Whirlpools numbered two, for five persons each. When you wait for an hour for your turn, that does not help much. The Chef was very personable, but staff in the dining room was variable. If a good deal arose (apparently above “Bella” though I do not drink enough for a drink passage to make any sense) I might consider it again, but it is lowest of the four lines we have used at this point, alas. Read Less
1 Helpful Vote
Sail Date: August 2019
The Armonia is really past its prime. The ships air conditioning was really only functional in midship public rooms on decks 5 and 6. Warm or even hot everywhere else. Our cabin was set to the coldest available setting and we still could ... Read More
The Armonia is really past its prime. The ships air conditioning was really only functional in midship public rooms on decks 5 and 6. Warm or even hot everywhere else. Our cabin was set to the coldest available setting and we still could cover with no more than a sheet and even kicked that off several times during the night. The single most disappointing thing was the incredibly poor buffet. Even though the food selection was awful, there was never enough seating. Simply horrible place to eat. The food in the dining room was adequate and our server made it better than it would have been. The selections were ok but on only one occasion really good. We both did like the prime rib. The high point of the cruise, (the single high point) was the children's program. Our 7 year old granddaughter really enjoyed going there and the activities provided. The service in the bars was ok but you sure didn't want to be in a hurry to get a drink. We had the basic drink package that came with the "suite" which proved adequate. My wife liked that she could get coffees and sodas. We are from the U.S. and you should be prepared if you go on this ship.....the VAST majority of other guests did not speak English. Just FYI. We would never cruise on this ship again. Read Less
1 Helpful Vote
Sail Date: August 2019
After sailing with the same group on MSC Magnifica in August 2017, I was looking forward to a similar or better vacation experience - great entertainment, complimentary drinks package, delicious meals, affordable photo package, etc. ... Read More
After sailing with the same group on MSC Magnifica in August 2017, I was looking forward to a similar or better vacation experience - great entertainment, complimentary drinks package, delicious meals, affordable photo package, etc. The embarkation process was effortless and we were ushered to our cabins in quick time. The room was adequate but the bathroom was extremely small. The buffet on Deck 11 offered limited menu choices throughout the entire cruise. The roast chicken was the only memorable meal. The drinks were watered down. Coffee was great! The entertainment at the theatre was satisfactory. The costumes seemed somewhat indistinguishable and monotonous after the third night. At the Business Centre, a movie entitled "The Shack" was continually interrupted with a barrage of announcements in different languages and when the film finally resumed, there was no sound or staff available to assist. The shops did not offer attractive bargains. However, Jason's information on port shopping was very helpful...one of the few highpoints of my trip! The Room Attendant (Bryan) was helpful and friendly. Our cabin was always clean and our daily programs were delivered on time. At the end of the cruise, I cheerfully disembarked. Read Less
1 Helpful Vote
Sail Date: August 2019
I don't understand all of the negative reviews. We are Americans who booked a cruise on an Italian cruise line, hence the name Medditeran Shipping Co aka MSC. There were hardly any Americans on board, we expected this and knew this. ... Read More
I don't understand all of the negative reviews. We are Americans who booked a cruise on an Italian cruise line, hence the name Medditeran Shipping Co aka MSC. There were hardly any Americans on board, we expected this and knew this. The food was excellent, pizza was amazing, the customer service was outstanding and the kids club was phenomenal. Our cabin was a little small but the ship was immaculate. We had turndown service 2x daily. Loved MSC so much, we booked another cruise on while on board. If you are American, do realize you will be one of few Americans on board hanging out with mostly European and South Americans. If you can open your eyes and mind to other cultures on board, you will have a great time. Our cruise was a great value for the money, it was everything we expected it to be and more. Love MSC! Our daughter loved the do re mi splash club and the kids club. We brought her wonder woman cape as they do a superhero night. She was in the show the last night of the cruise. The food was amazing, especially the pizza. They had pizza for breakfast lunch and dinner. We ate in the main dining room the first night and we had a great 3 course meal. Breakfast had a wide variety of food and the dinner buffet did not disappoint. The gelato was out of this world! The service on the cruise was exceptional. The folks who worked there seemed happy unlike other cruise lines we have been on. We loved our msc cruise experience so much we booked another cruise with them! We decided not to do any excursions and explore on our own. I recommend Margaritaville in Ocho Rios. There is a private beach, pool, loungers, safe, restaurant and trampoline in the water. In Grand Cayman we hung out at Royal Palms Beach Clun. In cozumel we walked around the shopping district. In Costa Maya we ate in one of the restaurants that overlooked the giant free pool. There were plenty of things to do in the port. Read Less
3 Helpful Votes
Sail Date: July 2019
I chose this cruise because it was going to Cuba. Through no fault of MSC, they could no longer go. I still decided to keep the cruise. I wished I had canceled. I have cruised about 10 time at this point, and expected the norm with this ... Read More
I chose this cruise because it was going to Cuba. Through no fault of MSC, they could no longer go. I still decided to keep the cruise. I wished I had canceled. I have cruised about 10 time at this point, and expected the norm with this one. First thing, the ship is old, there were missing numbers off the elevator buttons. There were areas on the boat, that you could see the water in the carpet. My brother went to use the men's room on the 5th floor and all the urinals were taped off and could not be used. The thermostat in my cabin was hanging off a nail. The plastic holder for the remote was coming apart. The one in my daughter's room completely fell apart so there were screws and the small plastic parts that her 17 month old son could have easily swallow. The food was horrendous. I literal spat the piece of Salomon out of my mouth. We stopped eating in the dining room after the 3rd day. The café, while there was crappy food there as well, we were able to find something to hold us over till we got to land. The ship on two of the stops, only reached the island at 12 noon and we had to be back on the boat by 5pm. The last stop, they had ferries taking us to land, we did not get to the island till minutes to 2pm and had to be back by 5pm. I never saw the cruise director, the sail away party was some canned music. The highlight of the cruise was getting to the islands The staff was mostly Hispanic and would either did not understand when you asked a question, or acted as if they did not understand, they did not smile. I had one guy speak to a gentleman right in front of me, but then held his head down and walked past me. My sister was given a glass of champagne, it was never removed from the room, we left the ship and the glass was still in the bathroom Read Less
8 Helpful Votes
Sail Date: July 2019
Great cruise staff, worked hard but everything was just very below par Entertainment was same thing every night with different costume. No new acts no variety. Drinks were so inconsistent , the same drink was made differently every ... Read More
Great cruise staff, worked hard but everything was just very below par Entertainment was same thing every night with different costume. No new acts no variety. Drinks were so inconsistent , the same drink was made differently every time. The coffee shop was simply very poor. The view from the coffee shop windows was of ladders. The same coffee ordered by us was made differently by the same barista. Not surprising just inconsistent. Food was the standard of Denny's . It was ok , just not great. The Marco Polo dining hall was just a bright cafeteria. Portion sizes were ....inconsistent. The shop was tired looking, lots of loose railings held by duck tape. Shore excursions through ship was well organised , but started 90 minutes after we were allowed to leave and we only then had 4 hours in port. Would not book through ship again Cabin was a good size and had a lot of storage. Shower was very small even by cruise ship standard and had shower curtain Met nice people, was bummed about Cuba but no onbaord credit would make us use MSC again. Read Less
3 Helpful Votes
Sail Date: July 2019
Like everyone else we booked this cruise to visit Cuba. Despite our disappointment, we decided to make the best of it and found we enjoyed the ports and the ship itself. Embarkation could not have been easier. And going through customs in ... Read More
Like everyone else we booked this cruise to visit Cuba. Despite our disappointment, we decided to make the best of it and found we enjoyed the ports and the ship itself. Embarkation could not have been easier. And going through customs in Key West made disembarkation a breeze. The ship is in good condition for her age and the activities and food were on par with other cruise lines. Some food we liked, other things we didn’t. We particularly did not care for the desserts overall. We only saw two of the shows, but weren’t particularly impressed. It may just be there weren’t our thing because others seemed to enjoy them. The reviews about cabin bathrooms are spot on. The showers are tiny, but there is plenty of storage for your things. Overall I would sail MSC again, but would like to try one of their newer ships with more bells and whistles. Read Less
Sail Date: July 2019
Was keen to go to Cuba and they were the only company who went there at the time I wanted to go. A number of very good staff but the rest of them were lazy and average. The girls at the front Customer Service desk were swamped with ... Read More
Was keen to go to Cuba and they were the only company who went there at the time I wanted to go. A number of very good staff but the rest of them were lazy and average. The girls at the front Customer Service desk were swamped with complaints and were fabulous. Hard for them to make excuses for the hundreds of complaints people had. Met some great people in the first week, and some more great people in the second week - all who had the same stories of their cruising. Ended up getting off the ship 3 days early. Unheard of really. It was just disgusting. When I returned and approached MSC with the photos, they offered me a 20% discount off a 7 days ex miami Caribbean cruise within 2 years as compensation. Are they serious? Would I spend $3000 on airfares to fly to Miami to travel with them ever again? NO. My recommendation to other travellers is to go on a cruise with better reviews. Good thing is, I had 7 weeks away, stayed in lots of different places and each of them was great, clean, comfortable, and I got what I paid for - except MSC!!! Read Less
9 Helpful Votes
Sail Date: July 2019
This was the worse cruise I have ever been on. The food was horrible. The service is horrible. The housekeeping was mediocre. The only good part was the kids club. My son was treated well and he met so many other children from different ... Read More
This was the worse cruise I have ever been on. The food was horrible. The service is horrible. The housekeeping was mediocre. The only good part was the kids club. My son was treated well and he met so many other children from different countries. The cruise was just like it was not organized. Several people had things stolen out of their luggage and no one was responsible. Customer service was really nasty and demeaning. one couple paid for an excursion and they are not from the US. The customer service told them that they did not pay for it. After a few days after we left that island they found out that they did pay for it and they were not accommodating. They wanted to pay the couple in US dollars and they were from Britain.It was just ridiculous The ship shook like the engine was going out. I could feel the vibration of the engine. It sounded like the carburetor was going out. I will never ever use this cruise line and I am going to tell everyone else not to use it. Read Less
3 Helpful Votes
Sail Date: July 2019
We choose this line and ship for Cuba and overnight stay. We were obviously disappointed but made the best of it. Embarkation was a breeze. Muster drill is a horror though. MSC needs to figure this out. I Did mention in my end of cruise ... Read More
We choose this line and ship for Cuba and overnight stay. We were obviously disappointed but made the best of it. Embarkation was a breeze. Muster drill is a horror though. MSC needs to figure this out. I Did mention in my end of cruise survey. It's outside in the heat, crammed with people and you have to have life jackets.... The ship is older but still nice. Elevator buttons need replacing and it's been stretched so sometimes you find a dead end or elevator that only goes up so high. I got lost a bit at first, would be nice if MSC would follow other lines and do a tour of ship to help ppl out ans lesrn their way around on embark day. Food- I've seen several bad reviews. I don't know where these ppl ate. We had anytime with our suite so ate in La Pergolia. All food was well presented and tasty. Mom's a veggie and still had food. She only said buffet needed more cooked veggie choices. Sometimes it did take longer but anyone whose been to Europe knows the dinning style is more relaxed than America. It's about the experience not rushing. I didn't like their eggs, tired twice and gave up but that's me. Pizza was good. I've been to Naples, Italy and has the real stuff so can say it was good. I had nearly everyday for snack or lunch. Gelato was good as well. Surf and Turf- we did 3rd night. Crab cake was to die for, 2 small lobster tails and steak... Very good and get the cheesecake with rum sauce... not to miss!! Caution... no tap water so you get charged for a bottle... also they do 15 percent discount on certain nights... The crew doesn't always understand English so if you need an answer or help, ask for someone who does... that's the only minor issue we ran into. Cruise Critic party was first rate (been to plenty of my 20 plus cruises on other lines) snacks, chocolate covered strawberries, drinks and cake. Just a note, the picture was not delivered to our cabin, I had to go to photo gallery and ask for it but got it without any problems and it's free. Spa, was great. I precooked a 30 min Bali message, 30 min facial and thermal suite day pass package. The girl did a wonderful job, asked if wanted harder or softer and was mostly silent. I knew they didn't have a place on receipt to add tips so took extra cash to give her. She deserved it. Eric, the cruise director was energetic and fun. Everyone we meet at party or when we did the pic with Captain always spoke to us afterwards when seeing us and was very friendly, including the captain. We ran into Benjamin, the international host, in Key West when coming back to ship and even though he was off duty, he still stopped to talk to us and another family. Ports- Roatan- I did the glass bottom boat and West end village excursion. The boat actually has a bottom piece that's under water level and Windows on both sides toy go down into, so kinda misleading but was better in my opinion. I got rum when shopping in village for 10 bucks a bottle. They didn't take it or saying anything so up to cabin with me it went. Costa Maya- We bought port pass. It gives entrance to bird aviary (with suspension bridges and you get a cup of seeds to feed various birds), chocolate factory/tour and tequila factor/tour plus use of pool without buying drink or food. Not in description is the 3 drinks you get as well at this one bar. Water, soda, virgin drinks or cocktails. Your choice. For 39 bucks it was well worth the price. Cozumel- I did the Jose Curveo tequila tasting and tour at Discover Mexico excursion. Very interesting and all. You taste 3 tequila with how to properly do it... then you get a full sized passion fruit margarita with pepper rim. Art museum and full taco bar (not in description again but a welcome find after all that booze) I recommend it. It was worth it, I just think MSC should work better to make sure they include everything in excursion descriptions. There was only 4 of us and I think more would have done it... Key West- you go through us customs.... quick look at passport and that's it. No questions about liquor or anything... I shopped here and then later went back out with dad to Kermit's for Key Lime pie. There's s Hemmingway rum distillery close to it if you want to do a tasting... It was free... Also, several cool shops in big building that include s buttery one and a cat/dog one if you are like me and need to bring a peace offering back for your fur baby. All in all, a good cruise with some minor issues. I would sail MSC again if we find a good price. I like traveling and Europe so had no problem with Mediterranean flair of MSC and honestly... if you go on a cruise and don't have a good time, that's on you. I've had issues and things I didn't like on all lines, but really it's a cruise. I've always enjoyed myself, regardless. Shows- we went first night, French Follies, 2nd night, Beatles tribute night (awesome but the guys were only on for 2 weeks) and The Greatest... Broadway hits... we skipped Adams Family (not interested) , Italian touch (too tired) and last night Abyss... so can't comment on those. I do have a review on MSC board under Armonia July 1st to 8th review if you want more detail of day to day or have questions. Read Less
1 Helpful Vote
Sail Date: July 2019
MSC Armonia had a very good itinerary in regards to Cuba, almost a 36 hour stop, unfortunately due to the US policy change, the itinerary was changed. The ship is showing its age, and it hasn't been kept as well as it should (see ... Read More
MSC Armonia had a very good itinerary in regards to Cuba, almost a 36 hour stop, unfortunately due to the US policy change, the itinerary was changed. The ship is showing its age, and it hasn't been kept as well as it should (see photos below). Food was better than average, ate at the dining room every night with the exception of one. The buffet is a bit limited. Enjoyed the minimal announcements (yes, they're repeated in four/five languages), but it's not as bad considering the minimal amount of announcements. Most of the public areas where clean (except the men's restroom at Bar del Duomo, it smelled like urine 24 hours a day!) Different show every night, and most were appealing, two of the shows needed a little help, they seemed like a high school version of a show. The ship didn't seem crowded, even though it was sold out. Embarkation and disembarkation was a breeze, and lines didn't feel congested. Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this cruise for the itinerary. Wanted to go to Cuba but when that fell through we decided not to switch and continue. Embarkation was smooth and easy. No problem and it didn't take very long for us to get our luggage. We ... Read More
We chose this cruise for the itinerary. Wanted to go to Cuba but when that fell through we decided not to switch and continue. Embarkation was smooth and easy. No problem and it didn't take very long for us to get our luggage. We had a very nice time. Our cabin steward Walter was excellent and so very very nice. He was very good to us. We loved our cabin!! We had a balcony on deck 10 and it was so relaxing. The cabin was very spacious and always clean. I think I will always get a room with a balcony from now on> I've been spoiled. . My granddaughter, who is 8 had a good time, but decided not to really participate in the kids club after the first day. Said it was too noisy and way too many kids. She loves being around other kids but this may have been a little too much. The buffet was just so so. We ate there a couple of times but I wasn't crazy about the choice of foods. You can always get a salad though so that worked out well. Dinner in La Pierloga (sp?) restaurant was better but be ready to spend about 2 hours having dinner. Service is very good. We had room service a couple of times and it worked out ok. They got our pizza order mixed up but they took care of it and it was very good. Loved the coffee bar but I think they need to add dessert, other than cookies, to it. Dessert, other than gelato and cookies, seems to be an afterthought. The gelato was excellent and should be open for after dinner also. I loved having the dessert bar on a Carnival cruise I took, it was nice to get a little treat anytime you wanted one. MSC should think about adding something like that. The entertainment was very good. They had something planned throughout the day everyday. We always did the trivia quiz with Sarah. Enjoyed the shows. My granddaughter made it a point of having us go every night. They were entertaining and had some very good singers. Movies were played in the business center all the time. NEED POPCORN!!! My only criticism about the entertainment was their so called 4th of July celebration. You can't just wear red, white and blue have someone sing the national anthem and have that be it. With, what I was told, 1600 Americans on board. They could have done a much better job of celebrating the holiday. I think they said they were going to have fireworks but I didn't see any by 10:30 or so that night. Eric the cruise the director is a treat!!! He puts a lot of energy into his job and he's very good at it. We really enjoyed him. Did the dolphin experience in Costa Maya and the Tulum excursion in Cozumel. Both were very good. It was very nice to be able to go through customs in Key West. Went super fast so we didn't have to do anything in Miami. Disembarkation was smooth. No problems at all. Overall we had a good time. I would do another MSC cruise with a different itinerary. Read Less
Sail Date: June 2019
First time cruise for us. Options were everywhere - but we settled on the MSC Armonia, for..... CUBA!!!!! and well overall cost. Opting for an Oceanview room, and Fantastica level. First off.... One huge turn off for us - MSC TAKE ... Read More
First time cruise for us. Options were everywhere - but we settled on the MSC Armonia, for..... CUBA!!!!! and well overall cost. Opting for an Oceanview room, and Fantastica level. First off.... One huge turn off for us - MSC TAKE NOTE: You don't need to harass your paying customers to purchase the more expensive drink packages ($189 per person to upgrade from Easy Drink - to Premium) Neither myself nor my wife, drink enough to justify the extra expense. Yet every single time I ordered a drink that was off the "Easy" menu, I was hounded by staff to upgrade. BIG Turn-off. Ok other than that one issue, the rest of the cruise was good, there were a few notable "maintenance" items - public restrooms that were out of order, wall panels behind toilets that appeared to have been ripped out of the wall. Oceanview Fantastica - Now we were warned that the overall rooms were smaller than a regular hotel. Understatement - One queen sized bed, had just enough room to squeeze around both sides, and the foot of the bed. I think the term my wife used was "Cozy" but it was comfortable for 2 people. The bathroom, now I read ahead of time that the shower was tiny. Well that is very true - if you turn around inside you will hit the curtain which will stick to you, and of course end up soaking the floor outside the shower area. The toilet was different than we have experience before; when you flush you need to close the lid, and it sounds like a jet engine going off, on occasion, you would have to wait a couple min before it would actually flush. Storage space, we were able to completely unpack 4 large suitcases, and 2 smaller carry-on bags and still had room to spare. NOTE: if you need to charge anything - there are only 2 plugs in the room, both located on the desk, beneath the mirror. The safe, and additional storage is located behind the mirror. Housekeeping staff - These guy's were phenomenal!!!! If I had to guess - they would check on your room at least 4 times a day. Once mid morning - to make your bed, and change out towels. Once mid day to tidy up - Once early evening to drop off the Daily Planner for the next port - Once mid evening to turn down your blankets, and change out any towels. Room Service - Now here is one area that was confusing - We had been told prior to the cruise that "Fantastica" level did not pay the "$8.95" for room service delivery. HOWEVER - aside from the basic continental breakfast - we were charged for the "Delivery" charge, plus gratuities. Now the Continental breakfast was good, fill out the card, and hang it on the door before 2am, and they will deliver to you at the time slot you requested. Mind you - pay attention to the time you request vs time of arriving in port. The "Hot Breakfast" morning - was ok, nothing to write home about..... Waffle, egg's, omelet, bacon, sausage, fruit plate, with coffee, and juice. Certainly more food than we expected, but was still basic. La Pergola - The more elegant of the dining rooms - we did not have the pleasure of eating here. But was informed that it was the same fare as found in Marco Polo. Surf-n-Turf - the newest addition to the ship. $35 per person for dinner. Menu was basically just as it sounds - Steak and seafood options. Once again - we did not have the pleasure of eating here. La Brasserie - Buffet - was acceptable - a typical buffet with less than flavorful food selection - and well generally people were more rude in the buffet than anywhere else on the ship. Staff were doing the best they could muster. Marco Polo - portions were well lacking - food for the most part was quite good - but seriously 2 ravioli's served on a rather large bowl? Staff here were quite good, they were friendly, and remembered everyone's names, and generally what each of us drank regularly from the first night. Pizza / Pasta Bar - Pizza, what can I say, typical Italian fair - probably one of the best meals found on the ship. However in 7 days, I honestly cannot recall ever seeing Pasta offered. Grill - Burger / Hot Dog Bar - As one of the cruise members stated - "We are Italian, we do great Pizza, but not the best Hamburgers" I shall leave it at that. Bar Del Duomo - the center for most of the interior late night entertainment. Arrive early, else there will be no seating for you. Staff were exceptional the Entertainment Cast were good, the live band was acceptable - the singer was worth the listen, even when she was singing in other languages. Rum Bar - Serving, well mostly Rum options - but also everything else, the music was a heavy Latin flair, good for dancing, and even just enjoying a Cuba-libre - or Mai-Tai. White Lion Pub - A replica of an English pub, with a concentration on higher end drinks - think Gin and on Tap beer's (best selection on the ship) only draw back - It is adjacent to the Cigar Room. If you have any allergies to smoke, not the best place to congregate. Il Lido Bar - Pool bar - more often than not this place was busy, and the general customer was rude, and discourteous to everyone else. The staff were once again - doing the best they could to keep everyone happy, while attempting to go above and beyond. Library - A good semi-quiet place to relax during most hours of the day and night Palm Beach Casino - Small maybe 100 video machines - with approximately 5 table games (1 Roulette, 1 Blackjack, 2 others (three card poker I believe)) The only place on board that Cash was gladly accepted. MSC Business Center - AKA the movie theater. Seats about 150 people and offered movies throughout the cruise. Granted they were not first run movies, but a season or two back. Teatro La Fenice - The meeting place for almost all Excursion's, as well as the live entertainment theater for nightly shows. During our cruise, 6 nights of song and dance, 1 night a Beatles tribute band. Show's were good, not exceptional - ONE note here something we noticed, as well as several other guests noticed. Most of the singing (if not all) was lip synced. Hardly noticeable, until you do, then hard not to see it happening. Overall the work, costumes, and general planning that went into each show was worth it. Quite entertaining. Shopping - Each day there were tables setup with sales on everything from souvenirs, perfume, watches, clothing to electronics. Some sales were WOW 75% off Invicta Watches..... and loads of inexpensive jewelry for your wife, mother, daughter, or significant other. In addition - there were specialized shops, a Clothes store, Pharmacy/Perfumeria, Swarovski, Effy, a Watch/sunglasses/ electronic's shop, and of course a Duty Free shop (yes alcohol can be purchased by the gallon bottle, but you will not receive it until the last night of the cruise.) Pool / Hot tub area - ok we made the mistake of crossing through here one time. Way overcrowded when at sea. The pool and hot tub area was full of kids, as was the Doremi water park area. Mind you for the most part - the kids appeared unsupervised and were left to run rampant. Aurea Spa / Beauty Parlor - Ladies, if you want to partake in any of the optional (Cost involved) treatments - Make your appointment early on in your cruise. This place books up fast. Overall cost - comparable to any land based spa / beauty parlor.... Tip - buy products from the beauty parlor to get exceptional discounts on treatments..... ($70 hair treatment was free, after an $80 purchase of specialized shampoo/conditioner/style cream) Ocho Rio's Jamaica - We opted for a "Bamboo Rafting on the Martha Brae" an hour of a slow river relaxing ride. Couple of things to note - this is probably one of the farthest commutes offered (1.5 hrs each way) so - do not expect to get any time at the port to shop. Also the planning was lacking - once the rafting experience was over, we were shuttled to a church that was locked up tight. Then one stop "Bathroom" break at a small souvenir shop, arriving back at the port with just enough time to board before departure. Grand Caymen - Stingray City - Approximately 3hr's total - 15 min bus, 30 min boat, and about an 1.5 hrs in the water. Cayman Express crew were great, informative, and helpful, drinks were available for purchase on the boat trip, As was a single changing room/bathroom. Bring your waterproof camera, a towel, and a change of clothes - oh and plenty of sunscreen. Cozumel - We opted to self tour the island - Ernesto's Rentals - $60 a day for a jeep wrangler - one word of caution - these are well used, and abused vehicles, and not up to "American Rental Company" standards. But we were able get around the island without any problems with the vehicle. Opted for a stop at El Cedral, Playa Plancar, San Gervasio, and a Tequilaria. Eastern beaches were inundated with the Sargassum seaweed, the beaches and water were turned a dark reddish brown color, and in many places smelled of rotten egg's..... Costa Maya - Once again - we opted for self tour, specifically looking for the "Maya Healing Ritual" think of it as a themed day spa. $89 per person for approximately 1.5 hrs of uber relaxing time. First a soak in a deep heated herbal bath, with a head, neck and shoulder massage. Then to the "Mayan Sweat Lodge" for a traditional Mayan song, and some history of the practice while you relax in the "sauna" type room. Then face painting time, well ok not really, but you do a white clay mask, while relaxing and another song by the local "shaman" Then off to a cold shower, and into another deep soak in coconut milk bath (ok so it is not 100% coconut milk - it does have a coconut scent, but it is mostly just hot water bath, along with some more head, neck and shoulder rubs. Lastly, the "Hammock Massage" you will be wrapped in towels, then cocooned within the hammock. where you will get an coconut oil rubdown on your arms, and leg's, then a full back of body work over by the masseuse that is laying beneath you, using their legs and feet. OMFG it was certainly an experience.... Granted it is not completely authentic, but it is still a relaxing time that you can decompress and forget the rest of the world. Afterwards, a quick drink in the complimentary lounge chairs at the white sand beach (part of the "Healing Ritual Package" chairs were free, drinks were not) Then on to the Aviary "Aviarius" - Not the greatest for to cost, but you are right in the middle of many birds, while perched atop tower's connected by swinging bridges that zigzag over the port. The birds will come sit on your hand, shoulders, arms, head.... while you offer up some feed that is given to you when you enter their world. While you traverse the Aviary, you get a chance to look down upon the Dolphin experience. Now let me tell you this - the water that the people were waiting to swim in looked absolutely filthy, the green algae was floating everywhere. (see pic's attached) Now one warning about Costa Maya - IF you opt to stay in the port, the vendor's are super aggressive. Every single shop had someone trying to drag you inside to peruse their wares. All in all - The cruise was enjoyable, relaxing, and just what we both needed, would we opt for the cruise again, yes - but we would do many things differently.... Read Less
MSC Armonia Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 2.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.3
Family 5.0 3.3
Shore Excursion 3.0 3.2
Enrichment 3.0 3.0
Service 4.0 3.6
Value For Money 4.0 3.5

Find a MSC Armonia Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise