205 Miami Gay & Lesbian Cruise Reviews

This cruise was like Spring break gone bad. Multiple people who are 1st timers and 20 plus cruises under their belts agreed that this was just an awful awful trip. 2 ports missed. Stinky smokey ship Horrible customer service horrible food ... Read More
This cruise was like Spring break gone bad. Multiple people who are 1st timers and 20 plus cruises under their belts agreed that this was just an awful awful trip. 2 ports missed. Stinky smokey ship Horrible customer service horrible food unless you did specialty dinings which obviously costs more. Hidden costs every time you turn around. Terrible communication on board, and can't hear the captain when you are in your room. Slides were closed. Pool WAY too small. Several people fell in walkways away from the pool as they were wet. I consistent soap in restrooms as well as sanitizer stations, although they are constantly preaching to washy washy, yeah okay, y'all don't practice what you preach. Staff members seemed miserable and expressed that they have a disdain for the other staff members on the ship. We will NEVER recommend this cruise line. We will ALWAYS tell everyone how low budget and basic this experience was. Read Less
Sail Date September 2019
This cruise was gifted to me, as I enjoy the casino in an ample way. So the cruise was offered for myself and a guest to enjoy an interior room for said time and ship. We had no choice in the date or location, or which ship took us. ... Read More
This cruise was gifted to me, as I enjoy the casino in an ample way. So the cruise was offered for myself and a guest to enjoy an interior room for said time and ship. We had no choice in the date or location, or which ship took us. Even so, that was obviously exciting and fun. To go on an unexpected cruise , and to get such a huge discount. ( we opted to pay for an upgrade, and you still need to pay for your own excursions and such. Not to mention the regular taxes, etc...) My wife and I reserved a cabin on the phone so as to insure that we got a decent one, which did not work. It's WAS interesting though. I will say that. We got cabin 11100. It's directly underneath the captain as he controls the ship. This meant that we were not allowed to open our drapes at night because it caused glare so he could not see properly. And that we could not open them during the day, with our only window at the nose of the ship because it would make our cabin blazing hot. As such, we had upgraded for no reason. A sizable charge for each person from an inner cabin to an ocean view. (We usually get balcony cabins but the WHOLE point was enjoying a cheap trip because it was something we had not planned) It also turned out that being in the front under the captain, at least on the Breakaway, was a nightmare for my wife. As she has MS and uses a cane half the time. We had never been on on other Norwegian ship that had only 2 banks of elevators? So we had to walk 2 blocks one way to reach them. I asked immediately if jt was possible to change location, and explained why but was told there were no empty cabins on the ship. Then... by the end of night 1 we had a strange mildew smell in our doorway to the hall. We were unsure. But opted to ignore until it worsened through the next day and finally said something the night of day 2. Then they made our room steward shampoo the carpet or something, and kept wanting to air ate? ( unsure of wording) even though we explained that this seemed to be either inside the wall or perhaps in the hallway carpet. And the poor girl had done all she could. Making us come back to check again and again. It was only in the actual doorway, but never went away, and smelled like basement? We don't know- To top the cake, the show were lack lustre because they have no decent stage, and the buffet was the worst of any of their ships we have been on, and they have the least friendly bartenders I have ever found on their ships. AND I TIP, IN CASH! The only reason I rated 3 out of 5 is because, as always it's clean, most are very professional, and the staff in generally incredible. I also happen to know that this crew was supposed to have a week off the week before they got us, and instead had to go help with a hurricane. We are all only human. And we have gone on 3 other Norwegian cruises we adored. They are our favorite company- Read Less
Sail Date September 2019
The ship overall looks old and the decorations are cheesy and tacky. The art hanging on the walls in the main gallery area have broken frames. Their suites are small. The dining rooms served a lobster dinner that totaled 4 bite and we ... Read More
The ship overall looks old and the decorations are cheesy and tacky. The art hanging on the walls in the main gallery area have broken frames. Their suites are small. The dining rooms served a lobster dinner that totaled 4 bite and we had to go up to the Lido deck to actually have dinner .As for entertainment, only four singer, but.eight performers, everyone should have at least one song in every show. In the soul performance there’s two blonde girls two white boys ...two dark-haired girls and two young men of color. It was racially and culturally insulting that everything was preformed by white singers. Magic show A+! Servers Are very polite and well mannered I saw people vacuuming dusting and cleaning day and night. And our room Stewart was phenomenal I felt pampered like a princess. As for our ports of call they were dirty and full of beggars and thief’s. only one was worth seeing. Read Less
Sail Date September 2019
Background This was my 80th cruise overall, with most of them being on Celebrity in the past, followed by Royal Caribbean, Princess, Holland America, Cunard and Carnival. We found an incredible offer back in February on this 7-day ... Read More
Background This was my 80th cruise overall, with most of them being on Celebrity in the past, followed by Royal Caribbean, Princess, Holland America, Cunard and Carnival. We found an incredible offer back in February on this 7-day cruise and could not pass it up. My partner and I went and traveled with a close friend of ours who booked a solo cabin. Pre-Cruise We started our journey in Miami. We actually flew into Fort Lauderdale the day before, picked up a rental car and enjoyed lunch before heading to Miami. We checked into the Holiday Inn Seaport and then returned the rental car. We took an Uber into South Beach for dinner before retiring for the night. We checked out at 11am and headed to the port via an Uber, which was very inexpensive. The Ship We arrived at the port and were onboard before noon. The entire process was easy. The ship is stunning. Magnificently constructed, although the gray and burgundy theme inside was not my favorite color palette, it was gorgeous. The layout was fun and different than any ship I had been on. The majority of the fellow passengers were from Europe, and we loved it. Our stateroom was on the 13th floor, a balcony aft. We had booked an inside guarantee and the upgrade fairy gave us a kiss... the first time ever for me to have this kind of upgrade! Also, MSC did a status match of my status with Celebrity, which was amazing. We loved the aft elevator being right outside our door and gave us quick access to the upper pool deck on 16 or the adult only pool on deck 7. Also, the buffet on either deck 16 or deck 8. Our stateroom was very spacious and perfect, I could not have asked for anything different. Food is always subjective. I have to say in my opinion, MSC does a very good job. The buffets for breakfast and lunch had a beautiful array of foods with a lot of variety. Overall everything was very good and we were always more than happy with what our choices were. At dinner, we had the 7:30pm seating on deck 5, table for 3. The food was very good, I still give Celebrity tops, but I have to say I think that MSC rivals the food that the rest of the lines offer. Service in the main dining room lacked a bit, our team had 3 other large tables of families, and they were all high maintenance, but we were patient and enjoyed. They do three seatings in two different dining rooms. Very courageous, but they pull it off.. the thought is exhausting to me if I were a server! The shows were excellent. We saw two, which we booked from an interactive screen onboard. We saw Wizard and Starwalker, both excellent. Just like the dining times being divided into 3, so are the shows. The theater is small and intimate, I think the smallest I have encountered. I did notice the missing orchestra pit and musicians, which I did really miss. Overall a great experience. The onboard entertainment was excellent. There was always something going on, and the live musicians were all very good. There were theme nights throughout the cruise that for the first time I have ever seen... people participated with vigor! They brought outfits and all. I have to say, I do not know how they knew about them as I never saw anything about them other than the white party, which I saw a post on Instagram about. The ports were great, although I would like the port times to be tweaked, but I understand the logistics with the 7-day itinerary. We were in San Juan first, from 5pm-1am. We walked into town and did dinner and had some cocktails. Next up was St. Thomas from 7am-7pm, we went to Secret Harbor and had a fabulous day of snorkeling and lounging. The restaurant there is not great and expensive, but the rest of the day was perfect. Third stop was St. Maarten from 7am-2pm, which is really too short if you want to go to Maho or across to Orient Bay, so we just walked into town and enjoyed our time. Last stop was Nassau from 12pm-6pm, where we went to Junkanoo beach which was just a few minute walk and we had a great day there. The chair hogs were out in the most amazing display I have ever seen. During peak times on days at sea I would say that 80% of the chairs were sitting empty with towels on them. Horrible. And nobody policing them. This is where the line needs to step up their game. The adult pool was great, although it was very deep at 6'5"... so be aware. It is salt water, which I loved. We had the easy package included with our stateroom and it was fantastic. They let you get two drinks at once, so we would often do doubles as their pours are small. If you want a foo-foo drink that is over the limit, they let you order one as a virgin with a shot on the side ;-). The internet was the best I have ever experienced. Instead of charging by the minute they charge by the GB. I loved it. I had a 3GB package included with the room and I worked every day and only used 1GB of it. If you avoid social media, videos and pics you are golden if you need to work. It was fast, too. Very happy. In the end.. MSC, you have us. We loved it and cannot wait to return. The value for the money is amazing. Read Less
Sail Date August 2019
My husband and I have taken several cruises over the past few years. This was the first time with Norwegian. We were absolutely blow away with the top notch service we received. It began with embarkation, easy, quick and with a warm ... Read More
My husband and I have taken several cruises over the past few years. This was the first time with Norwegian. We were absolutely blow away with the top notch service we received. It began with embarkation, easy, quick and with a warm smile. This set the tone for our week. The food was absolutely delicious. We tried everything on the menu throughout our trip and we were never disappointed. Our room steward Emanuel went overboard (no pun) to be sure our room was always stocked neat and clean. Alexandrea our restaurant hostess was so pleasant. She was very Intune to all the details. We needed to ask for nothing because the crew was always a step ahead and somehow predicted our needs. How they do I we will never know but they made this the MOST relaxing and truly enjoyable trip we have ever taken. As soon as we got home we made a few phone calls to family and friends to plan a 2020 trip. We will never take another cruise with any other line going forward. BEST VACATION EVER!!!! Read Less
Sail Date July 2019
I first experienced "Your World, Your Way" service on the Riviera in 2017. A 21 day Med cruise, It was fantastic! This was largely due to the fact that Peter Roberts was the Cruise Director and his partner Jason Parsons was the ... Read More
I first experienced "Your World, Your Way" service on the Riviera in 2017. A 21 day Med cruise, It was fantastic! This was largely due to the fact that Peter Roberts was the Cruise Director and his partner Jason Parsons was the Assistant Cruise Director, they were amazing. The food and service on Riviera was also amazing and due to this experience the folks that I met on the Riviera decided to book Insignia 14 day Caribbean. Thank goodness we were with 6 other friends, or we could not have bared the thought of 2 weeks on this ship. Where to start...let's start with the biggest problem, the cruise director! We disliked him so much, we can't even remember his name, we believe it was Ray. We heard the guy on the loud speaker announcements daily and didn't get to see him until day 5. We tried to be friendly with him and one person in our party went over to him to see if he was going to sing at karaoke or not - the Cruise Director was staring at this phone all through the event. He looked up at the person in our group and very sarcastically said - "I hire singers, I don't sing", then went straight back to his phone. All of us were dumbfounded! Believe it or not, it got worse, he then went over to the bartenders and started pointing and laughing at our group - we had no idea why, perhaps he thought his sarcastic remark to a gentleman in our group was funny???? Disgusting!!! Remember, when traveling as a group of 8 on Oceania we spent over 50K for the two week cruise - this type of behaviour should not be tolerated. School children are better behaved! The food quality, in my personal opinion, has dropped since we cruise on Riviera in 2017. On Riviera, the quality and selection were extremely good - especially in the specialty restaurants. On Insignia however they were marginal. My entree in Toscana was horrible - how on earth can you mess up a plate of pasta? The pasta in the buffet was 100% better. I went to culinary school for 2 years, and believe and am qualified enough to remark on the food quality. * The buffet was mediocre and repetitious. * The main dining room was the best place to eat, but again, the quality was not up to par * Bar Services at all venues were quite good This ship underwent a dry dock very recently and it appears they just concentrated on the cabins and updated the furniture and carpet in the public areas. On the pool deck the boards were loose and warped. I watched more than one person take a stumble on it. There were very elderly people on this, you would thing that Oceania would spend the money to fix the teak deck. The ship also looks tired on the outside - lots of rust and Overall - Your World, Your Way - I think not. This will be our last Oceania Cruise. The cost associated for this trip was NOT fulfilled in any way. We have paid much less on Princess, Celebrity and Holland American and no longer see the benefits of this marketed "UPSCALE" line. This line needs to re-think their approach, it's not working any longer. Read Less
Sail Date July 2019
I chose this cruise due to its sailing date and my school schedule. I figured an 8 night cruise would be a good way to finish my summer before returning to class full time. When we were approaching the ship it was dirty with rust staining ... Read More
I chose this cruise due to its sailing date and my school schedule. I figured an 8 night cruise would be a good way to finish my summer before returning to class full time. When we were approaching the ship it was dirty with rust staining by the anchors. We were told we were getting an upgrade when we arrived to the port as we had requested it and they said the employees at the port can get you into your upgraded room. When we checked in we were told there wouldn’t be an upgrade like the employee said there would be. So we went to our room and it was very tiny and hard to navigate with both people in it. Once we were settled in the room we went to explore the ship some. We went to get a quick snack then walk some more after that. The pool was about the size of my living room. Our luggage was held for a while too, for no reason that could be explained but we know it can be chaos too sometimes. As we were sailing out of port we noticed a rather strong sewage smell on the pool deck. We went back inside and finished walking the ship and finding things to do(which wasn’t much). We went back to the room and showered, the water was presently warm, the only down side was it didn’t drain quickly. I asked our steward why it wasn’t draining fast and he said it’s an older ship, which I understand and said thanks, he did say if it starts to spill out to let him know and they would definitely fix it at one of the ports. We went to bed relatively early due to the fact we had to drive from Daytona down to Miami. When I woke up the next morning it was due to the fact my hip was in pain(have had 2 procedures done on it at 25) which isn’t their issue, the room steward got me an additional pillow to put under my hip with a blanket which I was very grateful for! I went and had some breakfast and sat up on the front deck to wake up some and enjoy the ocean and nice breeze. With the days at sea it usually was a better idea to go to the pool early if possible or late before it closed as it was pretty crowded. If you were on the pool deck you got a smell of sewage, if you went up to the bow area it was fine as you were up wind. We had met some friends and had a few drinks with the day at sea and planned for the first stop at Coco Cay. When we arrived into Coco Cay it was overcast which was AMAZING as it had a nice breeze and would have been rather hot. We walked around did some shopping and enjoyed the lounge chairs on the beach. Our next stop was in San Juan Puerto Rico. We got into Puerto Rico in the afternoon which didn’t leave too much time to explore. I definitely would consider going back to Puerto Rico when there was more time to explore as there was TONS to see! I was headed to the Windjammer Cafe and stopped by the restroom. When I walked in the urinals were overflowing onto the floor(it happened rather frequently at least daily from what I saw). I went and notified the staff who said they’ll address the issue soon. I went to eat dinner they only had water and tea to drink, so I ate dinner and decided to go buy the drink package. We decided to tough out the smell and join people down on the pool deck to have a drink and talk about the next stop. When we got to St. Croix we went on a dive excursion, it was extremely well priced and the staff running it were great too! There are some shops there that have very unique things to buy which was also nice. Upon entering the boat after our day of exploring I went to shower and get freshened up. We decided to go get dinner and head up to the bow area to enjoy the departure. When we got into the cafe they had a chef making meals for everyone. We gave him four tries at cooking food and it still didn’t click and come out right. He kept adding additional things that we didn’t want even though we were standing there saying yes and no to ingredients, partially due to an allergy. I sat up on the bow and did some work on my laptop and enjoyed the night. Our next stop was St. Thomas! When we left the ship we walked some and also did a van excursion and met up with some people we know in the area! The staff were very friendly, they also let us experience how some of the natives do things! Once we were done for the day we headed back to the boat. Some of the iguanas were rather tame, I got to pet one that was randomly roaming. (We have exotic animals at our home) We had two days at sea on the way back to Miami. Unfortunately we had to make an emergency stop in Nassau, hopefully the passenger was okay. Overall I would like to recommend RCI, I wouldn’t recommend the Empress of The Seas. The sewage smell was horrendous, the ship was rather old and dingy, and the amenities were sub par. Our steward was absolutely amazing! He helped make this cruise halfway tolerable. Next time I sail I will definitely be looking at all the reviews of the ships and cruise line making sure the room is in fact the room we want. This was not a good first experience on RCI. Read Less
Sail Date June 2019
Hello. I was looking for a cruise to wind down and relax. However the cruise was a tornado of dysfunctional proportions by the cruise line. I get to the window and give them my passports. They ask for my room number. I offer it. The lady ... Read More
Hello. I was looking for a cruise to wind down and relax. However the cruise was a tornado of dysfunctional proportions by the cruise line. I get to the window and give them my passports. They ask for my room number. I offer it. The lady says, no the room number on the website is not your room. The supervisor female comes over and says they double booked us. Here is our number to our room. They gave us 2 sets of keys Incase (liability) all day long. We tried our room number from the website a gentleman and his female were in the room. He got angry with me from entering. Clearly NCL screwed up. Days 1,2,5 we had a toilet not working. I called days 1 & 2 to fix it. On day 2 the toilet comes out of the wall. I called guest services no answer, I tried again, finally someone answered. I said “didn’t you guys put the toilet back on after fixing it” I had charges from this other couple on my bill. I had photos on my card of this same other couple. On the day we were supposed to leave, I never got a letter that affords my group to be taken to Miami airport. Went down to the desk asked for the letter. The room number on the letter was different.... again. Plus all the charges on my bill were someone else. By fighting when them days 1,2,5 I was mentally exhausted by 8 pm. I had anxiety from the stress and my grandmother so angry. My grandmother has been on lots of cruises but this one was beyond her comprehension. I asked for a full refund. I didn’t enjoy at all. It didn’t live up to the amount I paid. The food was OK like a upscale Disney Park. The people working on the boat always smiling and exceptional. But no one has authority. Even when this guy hit me. No one took a interest in my concerns or safety despite writing in the comment box. And NCL never responded to my email. So. I would not recommend NCL Dawn. In good faith I was looking for a apologize. Don’t know if I will ever get it. The toilet came out of the wall bruised my leg. Just a really bad time. Read Less
Sail Date April 2019
After looking into many questions before I leave for the cruise, I feel compelled to share my first cruise with our friends. After much deliberation we decided that some of the 50th birthday celebrations would be Cruise (for the first ... Read More
After looking into many questions before I leave for the cruise, I feel compelled to share my first cruise with our friends. After much deliberation we decided that some of the 50th birthday celebrations would be Cruise (for the first time). The date of the cruise was determined following family constraints for the Passover holiday of 2019 in April. Since this is the first time we make a cruise and after a thorough examination it was decided to go on one of the best - a large ship of Royal Caribbean. As stated, there were time constraints and therefore the cruise was chosen with the Allure Of The Seas, https://www.royalcaribbean.com/cruise-sh…/allure-of-the-seas, Western Caribbean track, 7 nights with 4 anchors in NASSAU- BAHAMAS, COZUMEL-MEXICO, ROATAN-HONDURAS, PUERTO COSTA MAYA-MEXICO and 2 DAYS ONLY, Departure from Miami. Now it was left to choose which agency would invite the cruise. There are many opinions whether to order through an Israeli agency or through a foreign agency. After a thorough and thorough examination, I found out that the company Crozit, https://www.cruiseit.co.il/, with the agent Orit Cohen Rochov gave the best offer. As I mentioned, it was decided to order with a minimum risk and therefore the room with balcony to the ocean, on the 11th floor in the center of the ship (room number 11590 D2). The room is spacious enough, a double bed and a sofa bed, a shower with excellent water flow and a balcony facing the sea, television, storage closet, 110 and 220 volts power sockets. It is difficult to describe in words the experience of sitting on the balcony while sailing and sleeping with an open window and hearing the waves coming back - an experience! The ship is huge, really a floating hotel. Many different types of rooms, countless dining rooms, restaurants, cafes, 2 promenades with vegetation, casino, swimming pools, Jacuzzi, climbing wall, Omega, surfing and more. 2 notable restaurants for light meals: 1. Park Caffe - Salads, sandwiches, cakes and flag sandwich with roast beef 2. The pizza restaurant The ship has a wide range of performances, including Mamma Mia, acrobatic show with oceanAria, Ice Ice show, Blue Planet, Headliner Showtime and more. About 60-90 days before the cruise, the possibility of planning the cruise is open on the Royal Caribbean site, ordering an hour for dinner (17.30, 20.00 or "on my own time"), ordering the various shows on the ship and booking excursions at the ports. For convenience and schedule of performances we chose the time 20.00, we got a regular table in the dining room on the 5th floor and regular waiters. In accordance with our needs, we purchased in advance and at a discounted price Classic Soda Package, which includes soft drinks and cola and an internet package VOOM Surf + STREAM Voyage Package - 1 Device Additional alcoholic beverages, coffee, shakes and more can be purchased. It is also possible to purchase a 10-cup card or a 10-alcoholic card. Each room has the option of bringing 12 bottles of 17 oz and 2 bottles of wine to the ship. In the boat, at various meals, you will be served free glasses of water and juices. The ship anchored at the port of Miami in Terminal 1 of Royal Caribbean, we reached the port of the car rental agency in the city and left the port to the airport on a trip with uber. The check-in and check-out of the ship is carried out with remarkable efficiency with no queue and speed. The attractions we did at our ports were: NASSAU-BAHAMAS - taxi ride ($ 10 toward) Cabbage Beach on the island island Paradise Island, a beach with soft white sand and good water for bathing. You can rent 2 sunbeds + umbrella for $ 20, and there are street vendors selling drinks. You can walk to the beach of the luxurious Atlantis Bahamas and even enter the hotel grounds and be impressed by it. COZUMEL-MEXICO - A fun day of sailing to spectacular blue lagoons and dive snorkeling, booked through http://cozumelcruiseexcursions.net/cozumel-snorkel-tour-res…, at a cost of $ 50 per participant. ROATAN-HONDURAS - We booked a day trip to the island with a local operator named Francklin Gálvez, francklinalexisgalvezbonilla1@gmail.com, a nice guy who tries very hard to please the guests he accompanies. Franklin charges $ 20 per participant for a full day of pick-up and return from / to port and travel according to an agreed plan. ($ 10) Visit the Chocolate and Fun Factory at the stunning beach of West Bay Beach (one of the resorts, plus sun beds + umbrella $ 15) PUERTO COSTA MAYA-MEXICO - We ordered a $ 50 golf car from MAYAHUAL Local Golf Car, https://costa-maya-golf-cars.negocio.site/, marvin1907@yahoo.com.mx and drove to the beaches of the nearby village of MAYAHUAL Docking Port . In retrospect it is unnecessary and you can reach this coastal strip with a local taxi. The coast of the Costa Maya disappointed. Hope this summary will help others. I'll be happy to answer any question. Yaari Read Less
Sail Date April 2019
This was our 9th cruise and we chose Seaside because of its design. We wanted as much outdoor space as possible. Tired of the old "Food Court" atrium designs. The outdoor seating for food and drink was beautiful. There was so ... Read More
This was our 9th cruise and we chose Seaside because of its design. We wanted as much outdoor space as possible. Tired of the old "Food Court" atrium designs. The outdoor seating for food and drink was beautiful. There was so much outdoor space the ship holds true to its motto, "Follows the Sun"! At times, we had difficulty finding shade, but no big deal. We upgraded to a larger cabin 14003 way up front on deck 14. Space was nice, balcony was disappointing. It was a full size balcony but only half available to look out due to the steel support wall for the corner of the ship. We were directly under the bridge so it was nice not having sunlight glaring in our eyes or camera lens for photos. My wife loved the complete privacy of it so I guess it has its pluses and minuses. The Mirror and chrome design was stunning. Absolutely gorgeous, especially the crystal stairs. People couldn't take enough pictures of them. However, due to all the mirrors, there is a place on deck 6 were we almost walk into them several times. The signage is very limited. When elevator doors open, its hard to see what deck you on on. We found out, after a couple of days, that the deck number is on the left post of each elevator door frame. But, because of the chrome, its hard to see. There are large deck numbers on the wall opposite elevators, but not always visible when doors open, and again in bright chrome. Yes, there is always the digital read out and voice in the elevator! The App is the true shinning star on this ship. Very well done. You have access to daily activities, you own personal list of things you checked and, easy show reservation as well as checking you account balance any time. Food was very good, especially in MDR. Appetizers and soups were hit or miss but main course was awesome every night. Contrary to what we have read, the buffet had many changes daily, pre-made sandwiches were different everyday and the carving station in the back was awesome. They were carving roast beef, lamb, pork, turkey, ham, etc.Yes, they had pizza and burgers everyday but what buffet doesn't? Broadway style shows were unbelievable, the best we have ever seen. Outsourcing to a theater company is definitive the way to go. The ships activities crew was top notch, they were everywhere and easily accessible. A really great bunch of kids. Service is probably the only place this ship falls flat. After being in the US for 15 months, you would think the service crew would have the understanding of "Where is the soda machine, toilet, towel exchange or can you make me this drink??" Boy, they do have a lot of teaching to do, not just because of the language barrier, which we were stunned as to how you do not understand simple words such as Coke or Ginger Ale or Sprite, but overall how many of the staff did not know where things were. Training, training, training is what is seriously lacking in this area. Our MDR waiter was difficult to communicate with the first few days, but by the end of the week, they knew exactly what we were looking for, this should have been the case by day 2. I had a bartender give me Scotch because he could not find the Seagram's 7, and he thought I would not notice. I have been drinking 7&7s ever since Tony got me started on "Saturday Nigh Fever". We did notified the Bar Manager and he assured me they would look into it. (not the movie, the problem). Management was always willing to listen and correct the situation, if possible. We wound up receiving Champagne and Chocolate covered strawberries (which we gave both to our neighbors) for one problem, and a tray of pastries for the bar debacle (also gave to the neighbors). Stop trying to put out fires guys and train your staff! We did manage to find an awesome bartender, Julius, at the Miami beach bar. He made the best Mudslides with ice cream, yes, they have a Gellato bar right in the middle of the pool bar. We also found Ron down on deck 5 at the Seaside bar. This is their flagship bar in the atrium. This is the place to go see and be seen. Ron was such a talented mixologist and always smiling. He was so willing to please and always went above and beyond. His section of the bar always had a crowd, I'm surprised the ship did not tilt in that direction. My wife was not feeling well and he made her the most fantastic hot chocolate ever! She kept going back for more. The Thermal Spa was, how does Scar in "Lion King" put it..."To Die For"! I'm sorry we did not opt for the weekly pass, instead we purchased a day pass with massages. This place is awesome, Jun the manager was the best. Jamaica was sad, Grand Cayman was beautiful and Cozumel, well, it's Cozumel. We spent the day in the spa while in port at Nassau. Would we sail MSC again? Probably, but not in the near future. I would prefer an Eastern Itinerary and lets see how well Management does their training. Read Less
Sail Date March 2019
This was my first cruise and last. Truthfully I am the type that enjoys this however want to say the staff was extrely good. From the bars to the table. A gentleman was st my table and he had issues with his meal and was immediately taken ... Read More
This was my first cruise and last. Truthfully I am the type that enjoys this however want to say the staff was extrely good. From the bars to the table. A gentleman was st my table and he had issues with his meal and was immediately taken care of. The captains on the floor was contumely checking over the floor. I enjoyed the food and it was nice not great. Many season cruisers complained. The room with the window was ok and I felt like I was in a trailer. Will say the bed felt wonderful and I slept great in it. If u want to drink alcohol then buy a package u will be glad u did. Rather lots of confusion getting to different ports. Mostly u get what u pay for. I most enjoyed Cuba. Not much reason to go to Jamaica. I did enjoy cosemel and there were nice shows Read Less
Sail Date February 2019
Found the ship really nice. Was my first cruise so nothing to compare against. Several people told me that the bar was now set pretty high now. We were in cabin 6129. Remember the water bottles on the bar and items in the mini fridge are ... Read More
Found the ship really nice. Was my first cruise so nothing to compare against. Several people told me that the bar was now set pretty high now. We were in cabin 6129. Remember the water bottles on the bar and items in the mini fridge are not free. I took them out right away and put stuff we brought in there. Replaced the original stuff before we left. I am a coffee drinker. Frankly that was the worse thing about the ship. The coffee is not very good. In the Oceanside cafe it’s horrid. The only good coffe there is the one station as you head to the aft deck. In the main dining room it’s ok. For room service ( morning coffee ) don’t bother. Everything else was great. Bartenders really are not impressive. I get it they are not tipped by the drink etc but they could stand a bit more personality. Over all wonderful first cruise. Like everything, don’t believe all the flash in the ads but it felt classy. Read Less
Sail Date February 2019
We sailed on MSC Divina because we got got a bargain and to entice us we were "matched" to the level on NCL/Carnival, we found the ship to be nicely designed, our cabin was comfortable and the amount of amenities and dinning was ... Read More
We sailed on MSC Divina because we got got a bargain and to entice us we were "matched" to the level on NCL/Carnival, we found the ship to be nicely designed, our cabin was comfortable and the amount of amenities and dinning was plentiful, we were hesitant because people's reviews had made it seem like there was too much pasta on the menus, we found the opposite, the food was very tasty and the selections was great, they still need to work out a few kinks, in the black crab restaurant ( where we were assigned ) we had to wait for our coffee to accompany our desserts, but it seems like every cruise line is cutting staff and you don't get quite the prompt service that we expect. The itinerary was wonderful too, going to shore and coming back into the ship was painless and we loved the fact that the ship stayed longer in ports than most cruises we have taken, that was nice surprised. Another pleasant surprise was the entertainment in the theater, we enjoyed all of the shows, they did an amazing job and would certainly would do another MSC Cruise. Read Less
Sail Date January 2019
The service was good. The room was kept clean and orderly on our schedule. The food staff and the bust boys were always courteous. The busy bartenders had kept their smiles up the entire duration. "Neli" rocks. The entire ... Read More
The service was good. The room was kept clean and orderly on our schedule. The food staff and the bust boys were always courteous. The busy bartenders had kept their smiles up the entire duration. "Neli" rocks. The entire range of drinks they had made were terrific. Get the drinking package, it is a great investment. Made every port on-time, except one slight delay. With cooperating weather, we were able to do all of our excursion pre-purchased on the NCL website. The excursion staff on shore were friendly, knowledgeable, entertaining, and accommodating. The food at Ocean Blue was amazing and still quite memorable. The Teppanyaki had us laughing the entire duration with good food to follow. "Burn the Floor," has some amazing dancers, period. After a great day on shore with an excursion, the adequate time alloted for shopping, and then a great dinner at the various restaurants on the Getaway, we were able to dance and drink the night away with themed music at "H2O" every night, followed by more clubbing at "Bliss." To us, that felt like such a great bonus, a gift from the ship we had not anticipated. Compared to the previous cruise we were just on a month prior with Holland America Line, it was night and day. Wish I had a chance to review the Veendam on here with you. Overall, Norwegian Cruise Line Getaway has a much happier staff. We had felt that ship vibe from the get-go. A happier staff equals a happier trip for all of the customers on board (and returning customers). It is also a great reflection of a successful business. In the end, we had met great people who are now friends. Great photos were taken. Great memories were created. I'll forever miss the "washi-washi" hand-sanitizing girls on deck. Thanks to them we didn't get sick this time. Thank you NCL! Read Less
Sail Date January 2019
BACKGROUND INFO: We have done many cruises on many different lines, Silversea, Seabourn, Azamara, Celebrity, RCCL, Holland America, Paul Gauguin. We have done majority of our cruises on Silversea and wanted to see what Regent was all ... Read More
BACKGROUND INFO: We have done many cruises on many different lines, Silversea, Seabourn, Azamara, Celebrity, RCCL, Holland America, Paul Gauguin. We have done majority of our cruises on Silversea and wanted to see what Regent was all about since fellow Silversea cruisers spoke highly of Regent. You never know if a cruise line is for you unless you try it for yourself. We live in Florida so we didnt need a hotel or airfare for this cruise, we just drove to the port of Miami and parked across the street from the ship which was very convenient. EMBARKATION: It was a bit slower than usual for a smaller ship but I think that was because we arrived right when 2 buses pulled up filled with passengers from the local hotel. But considering the number of people arriving at the same time, we were process fairly quickly and easily. We stepped on the ship and were immediately greeted with a glass of champagne and were informed that our suites were already available so we made our way to our suite to drop off our hand luggage. CABIN: We had a deluxe veranda, suite 816, slightly forward of mid ship. Room is good size..comparable to the type of room we get on Silversea and Seabourn. This ship was refurbished a couple years ago we were told but there were elements in the room that didnt seem to have been changed. The cabinetry in the bathroom looked kinda old. The room was decorated nicely, but didn’t have a luxurious wow factor. Just nice. The room did lack in storage. There is a nice walk in closet typical of most luxury ships but it lacked storage in the room. Normally in the living area, there are drawers or some type of wall storage , but there was none. No shelving on either side of tv. And below tv, was just a desk, with a fridge on one side and a big cabinet full of glasses which is wasted space. Only 2 tiny drawers in bedside tables. We did like the high and large coffee table in front of sofa as it was perfect both in size and height for room service. Bed was very comfortable, one of the most comfortable on a luxury ship. Water pressure was great and we had fantastic suite attendants who maintained the room. Everything was always perfect. We could hear our neighbors a bit through the walls, which was a first for us. Usually we hear nothing. SHIP: . After unpacking we explored the ship. Its a nice ship and we could notice many of the public areas that had received refurbishment. But there seemed to be a disconnect in terms of style. In some places, it seemed kinda modern luxury, other places sort of French in style...didnt seem to flow well, but was still pretty and ship appeared to be in good condition. We loved the huge pool deck area with lots of chairs. Larger than what we expected but during the cruise we did find it difficult to find a couple chairs together. Pool was always packed and forget about trying to get a lounger in the shade along the sides....folks must get out there early to lay their claim. We also enjoyed that large walking track above the pool and the putting green, shuffleboard , croquet at front of ship. DINING: Food is very subjective but we found the buffets at breakfast and lunch to be lacking in variety compared to Silversea and Seabourn’s buffets. After a couple days we avoided the buffet. Normally for breakfast we ate at Compass Rose which is the main dining room and for lunch we always ate at the pool grill, both were pretty good. Nothing to write home about, but good. They seemed to shine when it came to dinner. Everything we had was very good. I thought the variety on the main dining room menu was better than Silversea and SEabourn. They have one side of the menu of items always available (same every night) and the other side is chefs specials. Food was excellent. It did seem that perhaps they are short handed in the dining room. Service was good, but waiters always seemed worn out and rushed due to the number of tables they were responsible for. The specialty restaurants were Sette Mari, (Italian), Chartreuse ( French)and Prime 7 (steakhouse). We ate all of them and found them all to be excellent! Service was probably the best at Sette Mari. My only complaint is their reservation system for reserving specialty restaurants. You have 2 mos before cruise to reserve a table at Prime 7 and Chartreuse. Once on board the first day, I tried to get a 2nd res at Prime 7 but was told no , that I had to wait until day 3 to ask for a second one. They want to give everyone a chance to eat there at least once. But in my opinion,everyone has had 2 mos to reserve a table, if you fail to plan your cruise, res should open to anyone first come first served once on board. They also are lacking table for 2... mostly big tables and we dont like to share tables. I dont want to meet strangers at dinner. So this was a big negative for us. ENTERTAINMENT AND ACTIVIITIES: Typical of most luxury cruises, its a mix of the ship’s singer/dancers/performers and then random one man shows. We did all the ship’s performers nights but skipped all the other evenings. Their performers are good, but the productions are obviously not of the quality and wow factor of a bigger ship...so it was par for the course for a luxury cruise...entertaining but again nothing to write home about. The only show we skipped was one that was music from before our time. Same with the one man shows ...the content didnt sound interesting to us (46 and 51). The shows appeal to an older crowd, which is the majority of their clientele ...at least on our cruise, the average age was much older. We were definitely one of the youngest on board. We didnt participate in other activities such as trivia, bridge etc...all the usual ones... SERVICE: Regent truly excels here. Service was excellent across the board. We met a lot of wonderful crew members who treated us like gold....felt like we were good friends right from the beginning ! We had dinner one night with one of the ship’s officers and he couldn’t have been nicer. Sometimes, those dinners can be awkward and tedious trying to find common ground to discuss, but it was super easy and fun with him. EXCURSIONS: Excursions are included in price of cruise. We did excursions at every stop except for Grand Cayman and Key West. Excursions were fine, some better than others. OUr favorite was ATVs in both Cozumel and Costa Maya. Our least favorite was Mayan ruins in Belize...that was mainly because of the terrible old school buses they use ...extremely bumpy ride and it was a lot of driving. Couldn’t wait to be done with it. Harvest Caye Belize’s is a private island owned by Norwegian and its fantastic!!! we would love to go back. This place is beautiful with lots to do fo everyone . There’s a huge beach with hundreds of chairs, restaurants, bars, shopping, zip line, water sports....aviary...its awesome!!!! A must do!!!!! Wish we had skipped our excursion here and spent more time on the private island. Read Less
Sail Date January 2019
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the ... Read More
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the entertainment. We're both in the food industry & this is a reason we've done 2 cruises on the Riviera. We'd have gone back in 2020 for another 14 days, but the only cruise is a 14 day "midweek" type cruise. We hate getting back midweek. We like that 2 day relaxing affair that a Fri-Sat cruise ending affords. Unpacking etc. winding down from the enjoyment & getting ready to be back to work(Uhhgg!) We've noticed with lots of cruises, that the quality starts to slide each year. Not so on Oceania. Our cabin was 8100, which is a great cabin. You hop off the elevator & you're right outside your door. NO noise issues at all. The only thing was, that a prior guest had "bent" the shower door a bit, so it didn't close properly. This allowed water to get out, which wet the floor allowing for the floor tiles to get wet & "pop" up. We notified our attendant about this...It looked like it had been going on awhile as you could see new grout in the floor. This time they fixed the problem & no more issues after about day 3. The room itself was very nice. Fairly large for a Veranda type cabin. With a decent sized Veranda, that you could actually relax on. If there is one thing about Oceania that we've noticed, it's that they really don't offer much to the LGBT community. There was one & only one get together & it was set right at dinner time. Needless to say we didn't attend. Last year we share a table with a Texas couple In Polo Grill, who upon "figuring" us out, just totally "clammed" up for the rest of the meal. Not a good experience for us or them. This Year we had to again share a table(this time in Jacques)The couple saw us & immediately came up with the excuse that the table was too close to the entrance(not at all!) So we had a 4 person table to ourselves & thoroughly enjoyed it. It's obvious to the reader that we try to not share tables to avoid making us or other tablemates uncomfortable. Read Less
Sail Date January 2019
We were looking for a relaxing and fun way to start the new year. We were not disappointed! The crew was very friendly and took special care to make sure we were comfortable. The food was excellent with a lot of variety and choices of both ... Read More
We were looking for a relaxing and fun way to start the new year. We were not disappointed! The crew was very friendly and took special care to make sure we were comfortable. The food was excellent with a lot of variety and choices of both informal dining as well as more formal restaurants. Both lunch and dinner included wine, which was consistently of high quality and delicious. A pleasant surprise was the quality of the onboard entertainment — professional-level shows that presented selections from ABBA, the 60s, and the Beatles. We had a junior suite, which was very comfortable. The ship had many seating areas for taking sun and enjoying quiet conversation. There was also a well-stocked library. Finally, the gym was quite large with plenty of equipment, free weights and workout space. The one concern was that the embarkation dock was changed from J to F at the last moment, and we were not informed. Therefore, we had to scramble to get to the other dock and were worried about missing the ship. The high point was certainly the New Year's Eve party and dance! This cruise was truly an experience to remember! Read Less
Sail Date December 2018
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on ... Read More
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on width wise but same length. Nice room. Ample storage for clothes. The only thing I'd recommend is bring a light of some sort for the bathroom otherwise you have to turn the overhead light on during the night. We thought the food was pretty good on the ship. We did speciality dining 6 of the 7 nights and thought the food and service were really good. Ate one night in Taste, the regular dining room and thought the food was pretty good there too. We did breakfast almost every morning at either Taste or Savor and thought they were great. Service was good too. The ship is easy to navigate. Sometimes elevators are a bit full but another one comes along fairly quickly. Thought embarkation and debarkation were very easy. Everyone on the ship always has a smile and really tries hard to make your experience a good one. The Observation lounge is a great place to hang out plus they serve food all day long and there is a bar if you want a drink. As the week went along, more people found this treasure. They have comfortable furniture for reading and just watching the water. Neither of us had the drink package but we did notice that with all the people that did have it, bars were open everywhere on the ship all day long. When we were on Celebrity, it was pretty hard to find a bar open during the day except at the pool. Loved the outside deck that surrounds the specialty restaurants. Great place to hang out on the couches or to take a walk or get a drink. Really nice atmosphere and great place to watch the sun rise or set. On other ships this type of deck view is blocked by the life boats. The boats are on deck 7 on the Bliss a deck below Deck 8 where the specialty restaurants are. The ship definitely has places to view the water all the time; something that was lacking on Royal Caribbean's mega ships. On that ship, I felt like I was floating on an island where I rarely saw the water. NCL knows how to bring the ocean into the cruise experience especially when you eat outside at the specialty restaurants. Now here are my cons about the ship. The pool area is crowded and the music is SO LOUD it literally hurt my ears. I was surprised parents let their little ones hang out there...it was deafening. Actually we found the music was too loud almost everywhere. Couldn't hear the words to the music when bands played. Only the instruments. Love the adult solarium on Celebrity and Royal Caribbean. NCL has a small adult area with chairs and a bar. The only problem is there is no shade even with 3 or 4 small umbrella's. Too bad cause that would have been great. Now for the shows. I liked Jersey boys although its a shorter version of the Broadway production. I left 15 minutes into Havanna. I couldn't get into it. Saw the comedienne's. Hard to get into The Social Club so appreciated the show that happened in the theater one time during the week. Liked the Beatle's tribute although again the music was so loud in a tiny venue. I missed a regular show that you could catch at either 7:30 or 9:30 on Celebrity ships. You always had to make reservations for the shows and they didn't always coincide with the times booked before you get on the ship at the specialty restaurants. Lots of stuff happened in the atrium. It's way too small for the purpose it serves for some of the shows there like the Newlywed game. People were everywhere with no seats. The theater would be a better choice for that and later in the night. The cruise director tried to make it sort of risqué yet there were young kids around cause it was pretty early. Overall, its a great ship that is staffed well. Like I mentioned earlier, the staff is always smiling and trying to make your experience a good one. I would like to see the music at a decibel that doesn't bust your eardrums and make your ears ring along with a show you could see every night with a 7:30-8:30 reservation. (Most shows were in the Atrium then) There is something for every age on this ship for sure!!!! Read Less
Sail Date December 2018
The reason for the cruise was to celebrate my 30th birthday. When looking for a cruise to match my birthday, MSC had the perfect dates , great itinerary and was quite cost effective for a 7 night cruise which are some of the other reasons ... Read More
The reason for the cruise was to celebrate my 30th birthday. When looking for a cruise to match my birthday, MSC had the perfect dates , great itinerary and was quite cost effective for a 7 night cruise which are some of the other reasons I chose the cruise. The cruise departed from Miami which meant us flying from Johannesburg in South Africa Via London to Miami. Having arrived a day before the cruise departure, we stayed at the Courtyard By Marriot hotel which was approximately 10 minutes away from the airport and offered a free shuttle between the airport and hotels which was very convenient. On the day of the cruise we made our way to the cruise port with uber which cost approximately 10 dollars with a promo code . Upon arrival at the MSC cruise terminal our bags were taken from us and we were directed into the cruise terminal building. Passing through security was quick and easy and it was not very busy, we then proceeded upstairs to check in area where our cruise cards were issued. This did take some time as there were quite a few people here still filling in paper work etc. After receiving our cruise cards , we were allowed to embark the ship but before that we took a group pic which we could view and purchase later on the ship. Once on board we eventually located our room as many people were running around doing the same. We had booked an inside cabin which was quite nice and spacious for 3 grown adults. The reason behind booking an inside cabin was because we spent most of our time out and about on the ship so did not make sense to book a balcony suite unless our plan was to just stay in the room. After dropping our bags were started exploring the ship and started trying to figure out what was located where and how to get there. This took a while and by then we were hungry so off to buffet we went. There was an array of things to eat , so we were really spoilt for choice. We had a vegetarian in our party , and she was quite pleased with the selection of food . Other than he buffet there was pizza place where we could get pizza 23 hours of the day so this also kept us quite happy.There was also a formal dining restaurant which were we allocated to as well called the Marco Polo. This was an option should you not want to eat at the buffet an face long queues . The food here was also quite good . Our pots of call included Montego Bay Jamaica, George Town Gran Cayman,Cozumel Mexico and Havana Cuba. For the first 3 ports of call we have a few hours shore to go around and explore, either on our own or with a excursion booked through MSC. When it came to to Cuba , we arrived early in the morning and only departed the following afternoon giving people lots of time to go into Cuba and have a real feel of what the place is like. The weather in most of these places was quite unpredictable due to it being the Caribbean but all in all it was quite nice. With regards to entertainment, each morning an daily itinerary is sent to each cabin detailing the event of the day from about 6 am each day until 11pm each night.There is something to please everyone , whether you want to dance, watch a game, watch a theater show or simply chill at the pool and just take it all in. The entertainment team do a great job and getting people to have fun and engage with others aswell. Disembarkation is also a lengthy process and it is done deck by deck . The night before , a seminar is held in the theatre detailing how disembarkation is done and what to do. this is quote handy as it avoids chaos and its done in many languages to avoid any confusion that could take place. according to the deck you are staying on, you are given a time and meeting place to disembark which moves the process along. As you disembark , you cruise card is scanned and you are on your way ,As a momento, you are allowed to keep your cruise card which i thought was really cool for those reminiscing moments . Once you disembark, your bags are color coded and waiting for you to pick them and make your way home after amazing 8 day cruise across the carribean Read Less
Sail Date December 2018
We booked a girls cruise and looked forward to a relaxing trip. The ports looked good on paper but when we stopped, it was usually a remote port built by NCL so you didn't get a good feel for the country. Even in Cozumel, we docked ... Read More
We booked a girls cruise and looked forward to a relaxing trip. The ports looked good on paper but when we stopped, it was usually a remote port built by NCL so you didn't get a good feel for the country. Even in Cozumel, we docked further away from the main port and had to walk a long way to get to the main shopping area. You prepay your tips for staff and as a result, the staff doesn't hustle or provide exceptional service. Main restaurant staff are slow, disinterested and don't always get orders correct. You feel like a bother asking for coffee and water. The exception was a great server we found in the Tropicana dining room. They offer music or dancers so book this room if you aren't doing specialty dining. Bar/ pool service is slow so if you have the unlimited drink package, order them in 2s to save time on long waits. There are a couple of exceptional bartenders but that is the exception. Room steward was efficient but our sheets were never changed. If you use any of the soap/lotion, don't expect any more put out. We had 2 bath towels for 2 people so you have to time your showers to ensure you have a dry towel to use later. They are very strict on the pool towels so don't misplace your towel (and hope your room steward doesn't pick it up) since they won't give you a replacement and threaten to charge you for it! Skip the spa. Everyone I talked to had the same experience where they waited 20-45 minutes past the scheduled time for a service. Staff couldn't remember where they "parked" a guest to wait. You aren't pampered while you wait with anything (nice music, cool cup of water or a fuzzy robe would be nice touches while you wait). Staff is trained to sell, sell, sell rather than provide a relaxing experience. Some would say to let guest services know when you are disappointed in something but they were so short staffed (lines waited up to an hour) and unfriendly so that wasn't worth it. Cirque show and Burn the Floor dancers were terrific! Overall I was very disappointed in NCL. The ship was pretty and it is nice that they refurbish them every 5 years but NCL doesn't deliver on service. Read Less
Sail Date November 2018
I have to say after some of the bad reviews we were a little concerned, but honestly the Seaside exceeded our expectations on every level. We had a great time onboard, and in fact, are now planning another MSC cruise out of Miami. The ... Read More
I have to say after some of the bad reviews we were a little concerned, but honestly the Seaside exceeded our expectations on every level. We had a great time onboard, and in fact, are now planning another MSC cruise out of Miami. The buffets and the four dinners we had in the MDR were fine. The buffet breakfast was terrific - there was never much of a line for the omelette stations. We had three dinners in the specialty restaurants and were very happy with all of them. However, they do need to turn down the lighting in the Ocean Cay seafood specialty restaurant. We had no service or communication problems with any of our wait staff. Our balcony cabin, Bella experience, was adequate but as noted in many reviews showers are small and more drawers would be welcome. Our steward kept it clean, well stocked with towels and every day refilled our ice bucket. We enjoyed the international feeling and met some great people and made friends we who plan on cruising with in the future. Entertainment - don't miss the great shows! The best we have seen at sea. They are performed three time each night and are about 40 minutes long. You have to reserve in advance for which time you want to go - do this ASAP when you get on board. The two later shows fill up as word of the quality of the entertainment gets around. The sea day "Butterflies" opera show was also over the top. One of the highlights for us was the "Behind the Magic" tour of the ship. A full three hours of walking through all the areas you don't normally see. The tour even included a peek in a crew cabin, crew lounge and crew dining room, as well as the regular kitchen, yacht club area, and laundry. If you are up to the walking you will not be disappointed with this tour booked through the excursion desk. Again, we had a great time and would gladly go on the Seaside again. Read Less
Sail Date October 2018
My 8 days on the Celebrity Equinox was the best cruise I have yet experienced. The quality of service, the beauty of the ship, the entertainment, and the food were top notch. We chose this cruise first for the itinerary and timing, and ... Read More
My 8 days on the Celebrity Equinox was the best cruise I have yet experienced. The quality of service, the beauty of the ship, the entertainment, and the food were top notch. We chose this cruise first for the itinerary and timing, and secondly because we enjoyed the last cruise on Celebrity Summit in January, 2018. The three ABC island ports were sandwiched between two sea days, which turned out to be very relaxing. With 2850 passengers, it is not small, yet there is a contemporary grandeur to the Equinox. I was awestruck by how stunning the ship was! It is filled with contemporary art in all of the public areas, including interesting little touches like quotes in the men’s restrooms throughout the ship. The shopping areas are like an upscale mall; the lounges are clean and luxurious, and there are plenty of little nooks to find a private space to read or gaze at the views. Service was fantastic—a five star service experience almost everywhere. There were very few lines, generally a few people waiting for coffee at Cafe al Bacio in the morning, and only once did we wait for 10 minutes for a table in Blu. However, when we were called with the pager, we were seated at prime location at the window. The only nit about service would have to be focused around the staffing at the pool bars on pool days or coming back from port. There could be a bit of a wait to order a drink then, but it was never more than 5 minutes. There were just a few strolling waiters around the main pool. We never saw a waiter in the solarium. I noted that the Slush Bar for custom blended cocktails open generally from noon until 5 was minimally staffed. However, the attitude of the staff was universally professional, accommodating, and just great to be around. Dining in Blu was exceptional. Maitre d' Anitsa and her colleague Linda were amazing and friendly. Our waiter Suliana with his assistant Dwight was right on the spot for service and remembering our names, food, and water preferences. Even the sommelier Alexander never made us wait for his recommendations for our choices. The food variety and quality were great in Blu from breakfast and dinner. Nothing was ever bland and meats were cooked perfectly to temperature. We ventured on night one to Murano and were once again blown away by the service and ambiance, especially by our waiter Ljubchek. In Murano, they offer tableside preparation for the lobster, chateaubriand, Dover sole, and strawberry crepe balloons. We liked it so much, we went back again to try different items. We also tried Sushi on 5 for lunch twice. Service again was amazing. While the nigiri and maki selections were not exotic, the taste across everything we had was delicious. I also liked the special beer and sake options available there. For the first time ever, we tried freshly made wasabi as a little splurge and did not find it much different from the standard stuff taste-wise. We ate in Asian fusion restaurant Silk Harvest on the last day. The ambiance in Silk Harvest is modern and urban, a different vibe from the rest of the ship. The food was completely memorable. The menu descriptions seemed like traditional Chinese, Thai, Vietnamese, or Japanese items, but they were prepared to fuse the flavors across regions. For example, the miso soup looked ordinary, but had the taste of Vietnamese pho. It was like no other Asian restaurant I have ever eaten in. We tried the Horizon Cafe a couple of times for lunch and once for breakfast. The layout was easy to negotiate; the food quality was surprising and very fresh. There were little surprises among the choices like freshly made guacamole and mini red velvet churros for the Mexican theme, omelets and pasta dishes made to order with minimal wait, and even a delicious full English breakfast station due to roughly 30% of the cruisers among us hailing from the UK. We would often order room service for an early breakfast of coffee, tea or toast. It was always on time. We tried a ‘la carte breakfast once on a port day to avoid rushing and were very pleased with the steak and eggs as well as the smoked salmon omelet with caviar. I have a couple of notes about the bars. The World Class Bar had interesting craft cocktails, but exclusively makes cocktails from the menu at the bar plus an occasional Sazerac since they hold absinthe tastings there in the in late afternoons. This confused and frustrated many cruisers who would wait for the one or two bartenders to take their order only to be told they do not serve beer, wine, or regular drinks. The Gastropub has the best beer selection of any bar I have ever seen at sea. It is no joke if you if you are a beer connoisseur. The place was a lively sports bar in the afternoons for football games, and it was also the place we had the Cruise Critic officer’s party on the morning of day two where we got to meet all of the senior officers including Captain Kate. The bartenders at the Sunset bar on the back of the ship were excellent, and definitely superior to those who worked the Pool and Mast bars. We noted that the clientele on the ship were a bit older than previous cruises we have been on. While I am in my mid-fifties, I would say that the average age of person on the ship was probably 65. That is not a big difference, but younger couples aged 20-40 were few and far between. Also, there were practically no children on this cruise. I counted less than 10 the whole week. Perhaps it was the season or the length of the cruise, but this manifest included many Brits, which was surprising. We spotted quite a few kilts on the men for Evening Chic nights. Entertainment was much better than on the Summit from January. We had excellent singers, including one finalist from the Voice and the weird, psychedelic show Topper. They had to cancel the final show on the last night Elysium due to technical difficulties. We enjoyed the late-night Marriage Show and the Frisky Feud. The Marriage Show, however, had no contestants participating younger than 70. We participated in multiple trivia contests and won few. You collect tickets to be redeemed on the final day of the cruise which we traded in for 2 t-shirts and a Celebrity branded towel. We had a blast at the first silent disco in the Sky Lounge. It was really fun! Cruise Director Dan France was on point, but we truly enjoyed getting to know Rachel who ran most trivia contests. She was genuinely nice. With so many sea days, it is important to note that finding a lounger around the outdoor pool or in the solarium could be a challenge. There was A LOT of chair saving, plenty of clips holding towels on the loungers, and certainly no one there for hours in the mornings. There were no roving pool butlers which I could see to help someone find a place, either. Both times I found loungers, we had to get to the solarium by 9AM and the outdoor pool by 7:30AM to snag a prime spot. We would leave for up to thirty minutes to get a bite to eat or get a drink, but this is something to keep in mind if you want to spend your day in a prime lounger around those pools. Nevertheless, everything just worked. It was the most relaxing cruise I have ever been on. The crew is amazing. The ship is utterly gorgeous. I want to go again! Read Less
Sail Date October 2018
GreAt cruise. Fun smaller ship, more intimate and nit crawling with people everywhere. Only three complaints: one, our air conditioning in the cabins is not good ( ours was slwsys warm, neighbors told us theirs was same ); two, we had a ... Read More
GreAt cruise. Fun smaller ship, more intimate and nit crawling with people everywhere. Only three complaints: one, our air conditioning in the cabins is not good ( ours was slwsys warm, neighbors told us theirs was same ); two, we had a 3 meal package upgrade. NCL used to deliver an envelope explaining the packages and related info. Now apparently they just code your room card. Result: we waited for info that never came and when we found out on day two mostbofvthe places and times we would have chosen ( Cagneys) was unavailable. Not cool. Third, whats up with the rap and Gen X music playing loudly at the pool and bars. Get real NCL, the vast majority able to afford your cruises are 40 plus. It is time to Stop marketing to twenty- somethings. It is also high time to make same sex, legally married couples feel equally welcome and to make a very clear public statement (posted) that NCL supports full Diversity and Inclusion! Read Less
Sail Date October 2018
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal ... Read More
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal dining was not great, and even upon sitting at the bar my younger sister tried to get the crews attention for over 30 minutes. I’m addition when we made it to our second stop we originally were told we could get off at 11, well going through customs has people still on the boat it’s alrwady 2 o’clock. Originally they also said we didn’t have to be back on the hot until 8, that has also been moved up until 6:30. This is the most unruly cruise I’ve ever been on, people are missing their excursions they paid hundreds of dollars for, and frankly it isn’t even worth it to get off the boat anymore. Simply ridiculous. All of this said, we were looking for a cheaper cruise but I feel even for the price it wasn’t worth it. Read Less
Sail Date October 2018
My fiancé and I chose this cruise and booked about 5 months prior to our sailing date as I simply could not pass on the price for this 4 night cruise on a ship of this caliber. I booked us a balcony 'hump' cabin on deck 7 for ... Read More
My fiancé and I chose this cruise and booked about 5 months prior to our sailing date as I simply could not pass on the price for this 4 night cruise on a ship of this caliber. I booked us a balcony 'hump' cabin on deck 7 for roughly $600 for the two of us. I know from being an avid RC cruiser that this ship was special and had just underwent a large refurb this year. I will highlight some of the pros and cons of our trip to simplify the review from a 24 year olds perspective. Pros * Large mix of crowd including families, middle aged couples, few elderly, lots of young couples, lots of honeymooners, bachelor parties and overall VERY friendly people aboard. (We made 6 friends on our ship that we still are in contact with.) * Ship was beautifully refurbished and felt as though half of the ship was brand new. * Complete refurb of the promenade area with brand new bars that were appointed well. * The ability to easily get a drink on board and almost never a wait depending on which bar you go to for your cocktail. * The "Bamboo Room" bar was phenomenal, never crowded, never a wait, and easily had the best drinks on the ship. * The check in process was remarkably fast for even a sold out ship. * Size and furniture on our balcony. * The stateroom size including the bathroom (balcony hump room) - side note I loved our location on deck 7 as we were only two decks from the promenade and four decks below the buffet area/pool we felt as though we were right in the middle and our stateroom was right by the stairway but had no noise from the elevators. * Nice and modern hand washing stations in the public areas where there was food. * The staff that we ran into including our waiters and cabin attendants were all very nice however you could almost sense that they had a lot going on with the tasks they may have to compensate for a lack of crew. * Late night nightclub in the viking crown lounge would stay live and upbeat until 2am or so with drinks, dancing, and music. This gave something to do for us in the younger crowd that liked to stay up late and utilize our drink packages. * Discounts that would appear on the cruise compass for special packages in the spa seemed to have a much better price than anything comparable to what you would order before your cruise (such as $175 spa packages) that seemed to be a great deal. Cons * Elevators often appeared to never come or would simply glide by your floor with nobody on them, we even saw crew members working on them regularly. * Although stateroom was a nice size it did appear dirty and we even had things like rubber hosing hanging from our balcony door. * It appeared to me that there was definitely a shortage of crew given the size of the ship the ship sometimes late at night felt as though you were on a ghost ship with nobody around. * The food quality was frightful even in the main dining room... My theory being they have decreased the quality of food as compared to how it used to be to push the specialty dining on board for an additional cost. This ship has numerous 'add on' specialty restaurants however I did hear from friends I made on board that the food in those restaurants was indeed divine. What was most frightful to me was that my crab cake appetizer in the dining room had the taste of freezer burn to it. * The seating in the Windjammer buffet was TERRIBLE despite this area being entirely renovated. Most times there was no seating as there would be giant waves of people in there. * Late night food options. The Windjammer opened for late night snacks and was the only area to get food after dinner aside from the pizza cafe on the promenade level. However the the only area they had that had random pieces of food on it is used as just a bread area during the day if that puts into perspective how small of an area there was for late night food. * Being just two of us we were sat at a six person table in the dining room with no other table mates and noticed other tables set up similarly we would of preferred either table mates or being sat at a two person table. * Activities on board the ship often ran into each other including the best things to do such as shows and dinner times. * The price for on board services such as any spa treatments and even dining options. Overall for the price we paid I was only slightly disappointed however the food simply is not up to RCCL standards which was the biggest disappointment for me. I will be sailing on the Enchantment for the 3rd time next month and will be very interested in seeing how the food quality is on that ship to see if the issue was just an isolated incident for the Mariner or if it is fleet wide. With the status matching on MSC cruise lines we tried a week long cruise and was by no means disappointed with that cruise line I would almost even give that trip 5 stars and I was even bumped up to Gold level privileges on their cruise line which would almost be equivalent to diamond I believe on RCCL. I am however a loyal royal sailer and hope that my love for the cruise line will continue to stay strong! Read Less
Sail Date October 2018

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