We chose Royal Caribbean since I cruised on it 25 years ago during my first honeymoon. It was very classy and nice then. Based on this memory we chose RC over Carnival. Big mistake! The staff were ALL very rude and VERY difficult to ... Read More
We chose Royal Caribbean since I cruised on it 25 years ago during my first honeymoon. It was very classy and nice then. Based on this memory we chose RC over Carnival. Big mistake! The staff were ALL very rude and VERY difficult to understand their English. Directions as to what to do were horrible. We had to ask many different staff to get the correct answer as to where to go, etc. It was just general chaos.
The ship is very old based on cruise standards. The bathroom smelled of raw sewage coming up from the shower. There were never enough towels or bathroom glasses. It just felt "dirty" no matter where we went.
There are hardly any signs as far as where to smoke/vape, where to get pool towels (which if you bring back to the room and your housekeeper forgets to mark that they were there you had to pay for them!).
I will say the timed dining was great. Our wait staff were fantastic and the meal was very classy.
One other thing: I suppose RC wanted to sell a soda package or something but there were NO water bottles or containers for sale on board to take water back to the room. They did have Evian water in there but a one-liter bottle was something ridiculous like $6.
I wouldn't recommend anyone take a cruise on this ship. We might give Royal Caribbean another chance but it will NEVER be on the Enchantment of the Seas. Read Less