Good itinerary with Nassau, Coco Cay, and Key West. I really enjoyed Coco Cay for the huge availability of lounge chairs (many shaded under palms), nearby bathrooms and bars. Lunch had a lot of options (the ribs were definitely ... Read More
Good itinerary with Nassau, Coco Cay, and Key West. I really enjoyed Coco Cay for the huge availability of lounge chairs (many shaded under palms), nearby bathrooms and bars. Lunch had a lot of options (the ribs were definitely the best option). The straw market had good prices.
The evening meal in the dining room was definitely the best food and our wait staff (Keisha and Malvino) were outstanding and attended to our every request, going above and beyond so that we enjoyed our meals.
Our room steward, Steven also was outstanding and kept our room in tip-top shape.
I was frustrated with their deluxe drink package requirements. My friend, who I shared the room with, can definitely outdrink me. She wanted to get the deluxe drink package since it allowed her to drink all she wanted for one price. But for me, it was not a good value. Royal Caribbean REQUIRES all adults in the room to purchase the package if one person purchases. I know they are worried about one person paying for the package and then supplying their companion with free drinks, but this rule is not fair to non-drinkers or those who only have a couple drinks a day. Then, to add insult to injury, we found that they were charging one of us for drinks even though we had the package, so we had to go stand in the long guest services line EVERY day to have the charges removed! We kept asking why this was happening and why they couldn't fix the problem so we didn't have to keep dealing with it every day. Their response was “It’s no problem, just come by each day and we will remove the charges”. Well, to us it WAS a problem because we did not enjoy standing in line every day to deal with this. NOTE: the deluxe package is advertised as including all alcoholic drinks up to $12, fresh squeezed orange juice, and specialty coffee, but what they don't tell you, is that you are limited to 1 specialty coffee per day.
I like to keep an eye on my billing each day to be sure of what I am spending. The only way to check the billing is to get in line at guest services to have an invoice printed. My last cruise on Carnival, I was able to see my charges on the TV or at kiosks around the ship.
The night before our excursion, we had not received any information on where to be or what time or anything. When we asked about it, we were told the tickets should have been in our room and if they weren't, then we would have to go to Guest Services to pick them up! Yup, another opportunity to stand in line at Guest Services again! Also, towels had to be picked up for the excursion at the pool. I liked the way my previous Carnival cruise provided everything we needed (towels, etc.) for an excursion the night before, in our room.
Ship is a little worse for the wear with dirty looking, frayed carpet, scuffed up furniture, etc. This really wasn't any big deal to me, but some folks might not like that.
With exception of evenings in the dining room, food was underwhelming. I wonder if cruise lines are lowering their standards on food to encourage you to pay more for the specialty restaurants?
I spent way too much of my vacation in line at Guest Services! Therefore, I'm not sure I would cruise with Royal Caribbean again. Read Less