96 Miami Royal Caribbean Enchantment of the Seas Cruise Reviews

this cruise was chosen by someone else as a mother daughter cruise and it was fine for the party purposes and getting a group of people together. Getting on and off the ship was fine. OUr cabin was old and worn but a great size and ... Read More
this cruise was chosen by someone else as a mother daughter cruise and it was fine for the party purposes and getting a group of people together. Getting on and off the ship was fine. OUr cabin was old and worn but a great size and balcony was roomy as well. ship seems loud on pool deck , you could find a quiet area but not near the pool. bands were loud and located in the center areas which I didn't like either. just wasn't a good fit for me but if you want noise and partying then it would be great. excursion on to cococay was just a cabana rental which was expensive and not as advertised. lunch was a mini buffet at the bar which wasn't as extensive as the main buffet. the advertisement said we would have more service. there was none. they didn't take our lunch order or drink orders . the open cooler with what used to be ice was all melted when we reached the cabana (around 10:30 or 11am) because they just sat it up front in the sun so the waters didn't stay cold the whole time of use. Just little things but when you pay over $300 you should be able to expect the services advertised. Also it was advertised as a private area but this was not controlled. they gave us wristbands but allowed others without wristbands into the area. Read Less
Sail Date June 2018
Staff was not very helpful when asking a question. Many times once they realized you were not purchasing one of the add on products the staff would simply walk away. Communication while on board the ship was lacking, confusing and ... Read More
Staff was not very helpful when asking a question. Many times once they realized you were not purchasing one of the add on products the staff would simply walk away. Communication while on board the ship was lacking, confusing and not very accurate when you did receive some communications. Just did not appear the crew knew what was going on around the ship. Also did not appear to have a positive attitude. Not service oriented but rather more interested in selling the add on products. The Coco Cay island had way too much 4 wheeler traffic. You had to continually watch for the 4 wheeler when walking around the island and the noise level was not relaxing. Some sections of the ship are in need of some refurbishment. The staterooms are in need of new furniture and refurbishment. Our bed was hard and the furniture appeared to be very worn and reflected damage on some of the furniture. Read Less
Sail Date May 2018
We found this cruise to be somewhat disappointing. The ship itself is very dated, rusty and wood trim scaling. The cabin furnishings are dated, worn and chipped. The staff was dismissive at times, especially if you declined the ... Read More
We found this cruise to be somewhat disappointing. The ship itself is very dated, rusty and wood trim scaling. The cabin furnishings are dated, worn and chipped. The staff was dismissive at times, especially if you declined the "upcharges." Some staff members wouldn't even respond when spoken to or acknowledge your request. Casino needs better ventilation, smoke smell was horrendous! The food was average-except in the main dining salon and the specialty restaurants. Beverage stations were inconsistently available. We didn't like having to ask for amenities like shower gel, lotion and conditioner. Bathroom was only stocked with shampoo and bar soap. I guess we are used to a higher level of cruising. (Disney) Our main dining staff was a bright spot in our cruise. They were very attentive and pleasant, they went the extra mile to make our experience nice. We really enjoyed our evening meals with our dinner companions. I'm afraid we will really think twice before booking again. Read Less
Sail Date May 2018
We chose this cruise for a family vacation. We took a group of 11 ranging in age from 3 to 50. We chose this ship because it was a 3-day cruise. This was a factor because our children had never sailed before, and we weren't sure if ... Read More
We chose this cruise for a family vacation. We took a group of 11 ranging in age from 3 to 50. We chose this ship because it was a 3-day cruise. This was a factor because our children had never sailed before, and we weren't sure if they would get sea-sick. Our children enjoyed themselves. They enjoyed everything from the activities to entertainment, but they hated the beds. But, as people who have cruised before, this ship left something to be desired for the parents. The staterooms seemed small and dated. It looked as if the bathrooms had been updated, but all of the other features of the stateroom had not been. Since there are only a few dining options..the Windjammer café is where most people eat. It feels like a cattle-call. There doesn't seem to be nearly enough seating to accommodate the number of passengers onboard. Royal Caribbean has a good product, I just think that this ship is one of their older ships. Perhaps it should be retired. Read Less
Sail Date May 2018
We had an overall pleasant experience on the Enchantment of the Sea. This was our 4th cruise and we were excited to return to Royal Carribean as we previously felt it was our favorite. The postitves of the cruise were our stateroom ... Read More
We had an overall pleasant experience on the Enchantment of the Sea. This was our 4th cruise and we were excited to return to Royal Carribean as we previously felt it was our favorite. The postitves of the cruise were our stateroom attendent who was always very friendly and willing to help. We also enjoyed the waitstaff in the main dining room. We were very disappointed by the food in the Main Dining Room and Windjammer. We felt breakfast was crowded and the food was mass produced meaning the waffles were hard and French was stiff. We came back for lunch one day and found nothing to eat. The food in the Main Dining Room also fell short because of its lack of choices outside of Steak or Fish. Also my husband had fruit each night for an appetizer because of lack of non seafood choices. The ports of call were ok and the weather (which we understand can’t be controlled) was mostly cloud everyday. Read Less
Sail Date May 2018
I chose this cruise as a birthday present for my girlfriend. Embarkation went well as did the first night... The food was ok I guess, we were very hungry so I didn't complain much. The second day we started with breakfast in the main ... Read More
I chose this cruise as a birthday present for my girlfriend. Embarkation went well as did the first night... The food was ok I guess, we were very hungry so I didn't complain much. The second day we started with breakfast in the main dining room and service was slow as hell, three couple's that arrived after we ordered got our food before we did. When we got back to our room I was impressed that it had already been cleaned, but then as I sat down on the bed I saw a big yellow urine stain on the foot of the bed....I know the sheets had been washed but the sight was off putting and those should have been thrown away. For the remainder of our trip the food was horrible onboard. Food was on a tier of what you would get in a school cafeteria...beef was mixed with filler such as soy and breading in burgers, even the steaks looked and tasted weird...kinda like a steak you would get from a waffle house. Read Less
Sail Date May 2018
I've cruised 5 times. 4 on RC. Its lost its magic. Staff constantly talking about rating on surveys, obviously worried about losing their jobs. Pushing staff too hard on these. As a Crown and anchor Gold member, I expect to feel a ... Read More
I've cruised 5 times. 4 on RC. Its lost its magic. Staff constantly talking about rating on surveys, obviously worried about losing their jobs. Pushing staff too hard on these. As a Crown and anchor Gold member, I expect to feel a little more special. Nothing on this trip, not even a welcome back... Not coupons, savings, additional services, etc. This ship needs another overhaul or selling. The rust on the main deck (5) is very apparently. Also shows on the pirt windows (outside on deck 3). Just didnt seem well maintained from the outside. Inside was better. Scheduled entertainment times and days need to be reviewed. Badly timed, including the last night, when you struggle as you have to put your case out by 11pm with the clothes I'm wearing, so not entertainment possible unless I go in my next day clothes, shorts and flip flops. Cococay is undergoing major work. No mention of this until the night before. Half of the island is not accessible. Appear to be making hotel rooms there and a large dock. Key west is boring. Not much to do there and nassua is all about paradise island and the cost is simply crazy. No access to water on the ship unless I bought a drinks package. I shouldn't have to pay for water. Told to call room service for water. Only available during meal times. Not good enough... Read Less
Sail Date May 2018
We spent more money thinking that we get a better experience on Royal Caribbean especially their infant in room baby sitting services. When we boarded, we learnt there is no trained staff available for that cruise. The main dining room ... Read More
We spent more money thinking that we get a better experience on Royal Caribbean especially their infant in room baby sitting services. When we boarded, we learnt there is no trained staff available for that cruise. The main dining room menu is very limited and the dishes we tried are not so tasty. We got bored of the food on the third day as the menu was pretty much same all the three days. The timings of the youth programs and infant programs are little off. The positives are the stateroom service and all the crew on the ship. These people are hard working people and really passionate to provide the best service. The embarkation and arrival procedures are very good. The shore excursions are expensive. The coco cay island experience was great. The beaches are very clean and very well maintained. Overall, I don't think it is well worth the money we spent. Read Less
Sail Date May 2018
Joined a group of friends who had already booked. We are partial to the Enchantment because we were married 11 years ago on this ship. After sailing a few larger ships and a Mega-ship, I much prefer the smaller crowds and short lines on ... Read More
Joined a group of friends who had already booked. We are partial to the Enchantment because we were married 11 years ago on this ship. After sailing a few larger ships and a Mega-ship, I much prefer the smaller crowds and short lines on the smaller ships. I will definitely sail Enchantment again - as long as we go with a group of people, the lack of activities available onboard really doesn't matter. This was a great vacation, the only negative was the transfer from the ship back to the airport - we had to wait for one hour while the driver filled the bus completely, then another half hour for him to drop most everyone off at American Airlines before he dropped us at the Delta side of the airport...We will definitely taxi it next time! Coco Cay was not very impressive, we decided we just wanted to relax that day and reserved a lounger. The location where the loungers are placed have only ankle-deep water...we walked out about a quarter mile before deciding to turn around - I have no idea how far the shelf extends. It would have been nicer if we could have bobbed in at least waist-deep water. In addition, the location of all the loungers is on the leeward side, so there are no ocean breezes. It was hot, sticky, and not very fun or relaxing. We walked the shore, and didn't spend much time 'lounging'. We left before lunch was served and went back to the ship to have lunch. On Key West we did a kayak excursion, I'd never kayaked before, and it has been thirty some-odd years since my husband has. There was no instruction, just a 'paddle right to turn left and left to turn right'. This excursion was not good for a beginner - spent most of the time trying not to crash into other kayaks or the tangle of mangrove branches. It might have been a good excursion if I'd known what I was doing... Pleased with the friendliness and hard work of the crew onboard Enchantment. Read Less
Sail Date May 2018
We choose this cruise for its Monday through Friday dates that worked with our schedule. I did read the review prior to making plans, so I do agree with most of the previous review in regards to food, and the ship is older. The ship is ... Read More
We choose this cruise for its Monday through Friday dates that worked with our schedule. I did read the review prior to making plans, so I do agree with most of the previous review in regards to food, and the ship is older. The ship is smaller and outdated of which I hope RCL does pay attention and make plans to revisit their smaller older ships with make-overs. With a smaller ship, you do get fewer options regarding on ship activities. The food was average. The coffee in the main dinning room is not strong, when we asked why one young lady attendant said its because they believe "people don't want it strong in the morning." I noticed three staples items everynight, mash potato, Cesar salad creme brule (spelling, not sure). Lobster used to served on one of the nights but now there's a charge. Only two specialty dining options Chef's table or Chops grille. Of course, I'm comparing our first RCL on Allure of the seas to Enchantment. Boarding is better on a weekday than a weekend. Getting off was easier with no Customs to go through on the last day. However, the shows, cast, the Cruise director, plus the crew made up for all else.They were very friendly and attentive, fun and engaging. We did miss out on the Coco Key private island on Wednesday due to rough seas. But we made the most of that day at sea. Being our first to Key West, it was neat to have rented bikes and explore KW on our own, conveniently located right off the ship. This is just a nugget of information for moms out there with kiddos our kiddos age.I noticed that this ship would not have been good for our kids as far as activities. They had one rock climbing wall of which was not open for most of the cruise due to wind and weather, I did not see things on Enchantment that were on the Allure, Oasis or the newer out of the dockyard. Again, with my observation and slight experience, bigger and newer would accommodate my 16,14 and 6-year-old had we cruised with them. I hope this small bit of information helps :) Happy cruising. Read Less
Sail Date April 2018
My wife and I have been on many royal carribean cruises we are diamond members we decided on a weekend cruise from Miami to the Bahamas on enchantment of the seas we have also cruises on Celiberty,Disney and Carnival for a friends ... Read More
My wife and I have been on many royal carribean cruises we are diamond members we decided on a weekend cruise from Miami to the Bahamas on enchantment of the seas we have also cruises on Celiberty,Disney and Carnival for a friends birthday and we feel the quality of this cruise line is going down they recently changed the menu in the main dining room which cheapened the dinning experience. the quality of food has also gone down in the main dining room and the windjammer cafe Our ship was scheduled to stop at CoCo Cay at the captain decided not to stop because of bad weather which we did not see since it was beautiful out . This is the second time we were scheduled to stop at CoCo Cay in the last two months when we did not stop. Disembarkation was very smooth we used the Royal Carribean transportation to go to the airport Read Less
Sail Date April 2018
Overall the crew and staff were excellent. You never waited for a drink refill or assistance to do anything. The shows were ok. The highlight were the two musical variety shows. The stage is feeling it’s age. Some stage lights were ... Read More
Overall the crew and staff were excellent. You never waited for a drink refill or assistance to do anything. The shows were ok. The highlight were the two musical variety shows. The stage is feeling it’s age. Some stage lights were broken or off, especially in the first show. The two comedies were what I’d expect in an older poconos resort. Ok if there is nothing else to do but not something I’d go to a second time. Food was plentiful. There bread and pastries were top notch. Chops grill was worth the 50 up charge for the two of us. Did not make it to cocci cay due to weather but the captain brought us to nice weather for our unexpected day at sea Tried rock wall. It was fun.staff was supportive. Tried bungee trampoline It was fun. Anyone could do it. Nice view while jumping Overall I’d try a different ship Read Less
Sail Date April 2018
Service was great but does not have a lot of options inside. I expected to have more restaurants and activities. We discovered there were snacks the third day. You do not receive a detail information at the beginning. I would like o have ... Read More
Service was great but does not have a lot of options inside. I expected to have more restaurants and activities. We discovered there were snacks the third day. You do not receive a detail information at the beginning. I would like o have plays in theater, or something else to do no such dancing or music. Beverage cost is ridiculous, so expensive, there must have a plan for family, i have to buy a plan and so do my wife. Once I went to the bar with my wife card, and the bartender asked me to call her to obtain a glass of wine. I felt like if i was a thieve. Excursions are very poor, cruise line need to be more involved. I went by myself in Nassau and also in Key West. Lost a lot of time guessing where are the facilities and what to do. Stores does not open everyday. Does not have pharmacy and there is no snack store to buy anything you need after hour. After disco time, there was only one snack station that nobody new about it. Solarium place is very close and is so hot that is difficult to breath. Read Less
Sail Date April 2018
We chose this cruise for a bachelorette party, we were glad to not have to worry about logistics. Overall it was a good experience for the price we paid. Pros: -The chefs table dining experience was incredible and I highly recommend ... Read More
We chose this cruise for a bachelorette party, we were glad to not have to worry about logistics. Overall it was a good experience for the price we paid. Pros: -The chefs table dining experience was incredible and I highly recommend it. - the staff was friendly and accommodating - The cabanas at coco cay are 100% worth it - The piano bar is incredible. - The on site activities director was extremely fun and engaging Cons: -The ship was built in the 90s and is in desperate need of a reno. -The ship smelled strongly of sewage on the 2nd and 3rd decks. -there was a lot of waiting in line, kids running around, and crowds. -drinks are expensive and watered down and service is slow. - we were at coco cay during low tide and it turned the beach into a marsh which is not conducive to swimming. - Almost missed my return flight that i booked with the air to sea package. I was ready and got in line to to get off the boat at 7 to make my 1030 flight. We didn't get off the boat until 745, and I waited for my shuttle until 9:00!! I hadn't grabbed a water or coffee or breakfast because I didn't want to miss my shuttle or flight, when I asked about when it would arrive they would respond with "it's on its way, you should be fine." Had I known it was so late I would have gotten breakfast on the ship and gotten a cab to the airport instead. I was extremely annoyed. I arrived at my gate 15 minutes before my flight which was extremely stressful. Overall, if you're not picky about your accommodations and are looking for a getaway where you don't need to plan anything this is a good value for the money. Read Less
Sail Date March 2018
A "cold front" made it rocky and windy so CocoCay was cancelled. The tenders could not safely handle the roll or the tide. I've sailed on 4 different lines, multiple times and this was the only time that some sort of ... Read More
A "cold front" made it rocky and windy so CocoCay was cancelled. The tenders could not safely handle the roll or the tide. I've sailed on 4 different lines, multiple times and this was the only time that some sort of concession was made under these circumstances. There was a short apology citing "our safety" and that was it. My point is, if CocoCay is not accessible this time of year or any time 95%+ of the times, then it should not be listed as a port. Essentially false advertisement. The staff was friendly, and there have been areas updated when they stretched the ship. Other places ( cabin ) is showing wear and tear. I was in Suite 8672, aft. Food on buffet was real basic, and late night grill was also limited. Dinner in My Fair Lady was decent, but portions may be small after a full day in the water. Sound system on deck by the pool was like standing 3rd row at a bad rock concert. They were entirely too loud, and quality was poor. Announcement were almost inaudible due to volume/speaker placement/ accent of captain. Read Less
Sail Date March 2018
A few friends and I decided to leave the men at home and take a girl’s trip to the Caribbean. Overall, our experience was very good. Octavian and Dante were our dining room attendants, and they could not have been any better. We decided ... Read More
A few friends and I decided to leave the men at home and take a girl’s trip to the Caribbean. Overall, our experience was very good. Octavian and Dante were our dining room attendants, and they could not have been any better. We decided to book two shore excursions in Nassau. The first was the Glass Bottom Boat tour. Our tour guide was Chevron (Chevy). He was absolutely fabulous!! Our second excursion (sunset cruise) was canceled due to high winds. We were disappointed that we missed it, but glad that safety comes first. We decided to take a taxi to Atlantis. This is my second time to Nassau. I will always suggest taking a taxi somewhere. The taxi drivers are always full of information and very entertaining. Our day at Coco Cay was canceled due to high winds. The next day we were in Key West. The Hop on and Off Conch Train was the excursion that we signed up for here. If it could have been done over, we would have saved our money. The name is deceptive. If you want an informative tour, this is great. We were wanting to hear some information about each stop, hop off, explore, and hop back on. This is not how it is. So, we stopped at the first hop off and got an Uber to be able to see and explore what we wanted. We loved Key West. The main thing that we did not like was the disorganization of the disembarkation. We had an early afternoon flight, so, we chose to do the self assist disembarkation. We were in line to get off the ship by 7:00am. It took a while for the ship to be cleared, and I understand that it was not Royal Caribbean’s fault. The main objection I have is that we had been standing in line for almost two hours, and they let people with shore excursions off before the people that had been waiting in line for so long. Also, there was no clear instructions on how to get off the ship. The lines were intermingled. It was very hard to distinguish which line to follow. I have been on other cruise lines that were MUCH more organized. Read Less
Sail Date March 2018
Choose Royal Caribbean based on feedback that it's a better cruise line then Carnival. The crew onboard were very friendly and supportive throughout the whole trip. We stayed in balcony stateroom 7038. Nice location with no noise ... Read More
Choose Royal Caribbean based on feedback that it's a better cruise line then Carnival. The crew onboard were very friendly and supportive throughout the whole trip. We stayed in balcony stateroom 7038. Nice location with no noise issues. Dining: We are vegetarian lactose-intolerant and had little food options. Main dining had everything covered in butter. The cruise line needs to accommodate for all types of people. If we were vegan, this cruise would be horrible. No options at all. FYI, if you are a couple make sure you request a 2-seater table. The cruise line put us and 2 other couples together at 1 table. Very uncomfortable and awkward. Poor judgement for the cruise line. Finally got moved after I complained. Lines: Everywhere we went there was always a long line. Between checking in for the cruise, to dining, and exiting the cruise ship. Things took forever. Ship was packed. Excursions: Private Beach Deluxe Island with Lunch - Terrible. Food was horrible and the Island was packed. Stay away from this excursion. Cococay - Bungalows were amazing. Worth every penny. Staff were great and tons to do on the island. Best day of the entire trip. Key West - Paddle boarding was great. Great tour guide from Lazy Dog. Would book this tour again as well. Miami - Hop on and Off Bus was excellent and transfer to Miami Airport was great. Read Less
Sail Date March 2018
We chose this cruise because we were with a group. This ship is a bit small and lacks things to do unless your agenda is to find a place to sit down and drink... with little else to do. They would benefit from some things to do while you ... Read More
We chose this cruise because we were with a group. This ship is a bit small and lacks things to do unless your agenda is to find a place to sit down and drink... with little else to do. They would benefit from some things to do while you drink. The food was pretty decent overall. In particular, the evening dining meal was excellent. The wait staff was SUPERB! They were very attentive and went the "extra mile" to make sure that things went well for us. As far as the ports of call, they were as good as Royal Cariibean could be expected to make them. The ports were clean and the signage was clear. Roy Car. was able to dock and leave on schedule (As far as I know). The only problem that we experienced was related to the "Spring Break" crowd. We're no prudes, but the spring break crowd made it difficult at times - particularly as it related to the swim suits (or lack of them) that were worn. Read Less
Sail Date March 2018
For what its worth, I have only been on one other cruise, 25 years ago, so I might not be the target audience here. The staff were all wonderful. Charming, and kind, willing to help. Spa services were great, fairly priced, a good ... Read More
For what its worth, I have only been on one other cruise, 25 years ago, so I might not be the target audience here. The staff were all wonderful. Charming, and kind, willing to help. Spa services were great, fairly priced, a good value. Food was pedestrian at best. Chops was good and a great value, the chef table also good and a great value. Not anything I cant get any night of the week where I live and a sort of mid range experience vs the high end food available for anyone in a major market. The entertainment was ok, music was dated, being a little drunk helps a lot. The piano bar was the best. Casino was solid, though I was on a cold streak. Their private beach, is whatever, im not a beach guy, i dont want to get up early, so cruising may not be for me. Taking down the food in a rush, closing some dining options in a rush, just not the "do whatever, whenever" that im looking for in an experience like this. So overall, it was ok, and ok was what i expected so I cant complain. I'd love to have something that knocked my socks off, but this wasnt it. Read Less
Sail Date February 2018
I have cruised Royal many times and always had a wonderful time. But this cruise had it's ups and downs. From bad communication and lack of knowledge by the cruise members to the overall condition of the ship. Food that was served ... Read More
I have cruised Royal many times and always had a wonderful time. But this cruise had it's ups and downs. From bad communication and lack of knowledge by the cruise members to the overall condition of the ship. Food that was served with a piece of plastic on it and never getting the temperature of the steaks right. Breakfast that included 400 fifteen year old girls trying to get to the buffet at the same time and then not leaving the tables when they were done. While getting driven to our beach bed on CoCo Cay the driver went into the brush, snapped off a branch that hit our friend scrapping his leg and never stopping or offering an apology. The cruise did have good moments also. The servers, bar staff and entertainment was very good. The ports of call went OK. I have cruised on Royal many times, but I'm not sure I will cruise with them again. Read Less
Sail Date February 2018
Pros Good itinerary with Nassau, Coco Cay, and Key West. I really enjoyed Coco Cay for the huge availability of lounge chairs (many shaded under palms), nearby bathrooms and bars. Lunch had a lot of options (the ribs were definitely ... Read More
Pros Good itinerary with Nassau, Coco Cay, and Key West. I really enjoyed Coco Cay for the huge availability of lounge chairs (many shaded under palms), nearby bathrooms and bars. Lunch had a lot of options (the ribs were definitely the best option). The straw market had good prices. The evening meal in the dining room was definitely the best food and our wait staff (Keisha and Malvino) were outstanding and attended to our every request, going above and beyond so that we enjoyed our meals. Our room steward, Steven also was outstanding and kept our room in tip-top shape. Cons I was frustrated with their deluxe drink package requirements. My friend, who I shared the room with, can definitely outdrink me. She wanted to get the deluxe drink package since it allowed her to drink all she wanted for one price. But for me, it was not a good value. Royal Caribbean REQUIRES all adults in the room to purchase the package if one person purchases. I know they are worried about one person paying for the package and then supplying their companion with free drinks, but this rule is not fair to non-drinkers or those who only have a couple drinks a day. Then, to add insult to injury, we found that they were charging one of us for drinks even though we had the package, so we had to go stand in the long guest services line EVERY day to have the charges removed! We kept asking why this was happening and why they couldn't fix the problem so we didn't have to keep dealing with it every day. Their response was “It’s no problem, just come by each day and we will remove the charges”. Well, to us it WAS a problem because we did not enjoy standing in line every day to deal with this. NOTE: the deluxe package is advertised as including all alcoholic drinks up to $12, fresh squeezed orange juice, and specialty coffee, but what they don't tell you, is that you are limited to 1 specialty coffee per day. I like to keep an eye on my billing each day to be sure of what I am spending. The only way to check the billing is to get in line at guest services to have an invoice printed. My last cruise on Carnival, I was able to see my charges on the TV or at kiosks around the ship. The night before our excursion, we had not received any information on where to be or what time or anything. When we asked about it, we were told the tickets should have been in our room and if they weren't, then we would have to go to Guest Services to pick them up! Yup, another opportunity to stand in line at Guest Services again! Also, towels had to be picked up for the excursion at the pool. I liked the way my previous Carnival cruise provided everything we needed (towels, etc.) for an excursion the night before, in our room. Ship is a little worse for the wear with dirty looking, frayed carpet, scuffed up furniture, etc. This really wasn't any big deal to me, but some folks might not like that. With exception of evenings in the dining room, food was underwhelming. I wonder if cruise lines are lowering their standards on food to encourage you to pay more for the specialty restaurants? Conclusion I spent way too much of my vacation in line at Guest Services! Therefore, I'm not sure I would cruise with Royal Caribbean again. Read Less
Sail Date February 2018
Went for a birthday celebration with 25 family & friends so a brief relatively inexpensive cruise was the goal. Ship was tired & in need of refurbishing. Felt crowded. Cabin (7086) was smaller than I would have wished. But, plenty ... Read More
Went for a birthday celebration with 25 family & friends so a brief relatively inexpensive cruise was the goal. Ship was tired & in need of refurbishing. Felt crowded. Cabin (7086) was smaller than I would have wished. But, plenty of storage space. Beds were just OK. A/C was excellent. Soundproofing was good. Food was plentiful but low mediocre. Surprisingly, best meal of the day was lunch. Service at dinner, despite friendliness, was very SLOW. It was abundantly clear that there was a significant shortage of staff! Planned to save stfafing costs? Entertainment was typical but a bit above average quality. Ports were low level as expected but aquaria & gardens on Atlantis were worth the visit even though the $42 per person charge seemed exorbitant. Despite our precautions, 25% of our party of 25 was sick the day after we returned requiring doctor visits for a few. Another example of the old bromide--you get what you pay for. Read Less
Sail Date February 2018
This was my first cruise so I didn't have any expectations. Upon arriving the staff was very inviting and accommodating. Luggage was brought to our room at a decent time, room was clean and neat. We immediately went to the Windjammer, ... Read More
This was my first cruise so I didn't have any expectations. Upon arriving the staff was very inviting and accommodating. Luggage was brought to our room at a decent time, room was clean and neat. We immediately went to the Windjammer, and the food was very bland, not good at all! I have seen reviews where people spoke of the food not being good, I thought they were just being extra. But no, the food is not good. We were forcing ourselves to eat the food just so we can avoid the seasickness, because they didn't have any other food options other than chops grille. So if you are looking for good food, this will not be it. We actually had to get off the boat just to get some good seasoned food! however, the last night we ate at the dining hall and the food THAT night was amazing! Everything was cooked to perfection. I guess they put effort in it because it was the last night of the cruise. We were suppose to go to cococay, but that was cancelled due to rough waters. We were able to get off the boat that night and venture on to the island, and we had the time of our lives!! The boat had activities but none too exciting. It was plenty of times we just stood around bored because there was nothing to do. I feel like this cruise ship is geared towards middle age + people. This is a smaller boat so there wasn't as many shops or activities anyway. Again, the staff was amazing though!!! Wifi was expensive and didn't work continuously. Kept losing connection throughout the trip.The inside style of the ship was very old fashion. Read Less
Sail Date January 2018
We chose Enchantment of the Seas because my children had never been on a cruise and thought this would be a good place to start. We had two adjoining cabins to have a bit more space. The balcony was nice, however, our weather was so bad ... Read More
We chose Enchantment of the Seas because my children had never been on a cruise and thought this would be a good place to start. We had two adjoining cabins to have a bit more space. The balcony was nice, however, our weather was so bad we barely had a chance to use it. The kids activities were closed the entire trip, and the upper decks and pools were closed 90% of the time. We missed Cococay and spent that day at sea. The bathroom in our cabin was rusty, food was mediocre and having a GI issue was horrible....especially not being able to find our luggage the day of disembarkment, as nobody bothered to tell us it would be wrapped in plastic in the third 'bay" back in the corner. Our room was quiet, even though we were near the Centrum and we did enjoy the dance/singing show! My kids liked the idea of cruising, however, we won't be back to Royal Caribbean any time soon. Read Less
Sail Date January 2018
We decided to do this cruise with another couple that had sailed with RC on other occasions. This was my first cruise and I was beyond excited! We left from Miami on a Tuesday. First night out the seas were rough and I almost ... Read More
We decided to do this cruise with another couple that had sailed with RC on other occasions. This was my first cruise and I was beyond excited! We left from Miami on a Tuesday. First night out the seas were rough and I almost stepped into a pile of vomit in the ladies room. Second day, our visit to CocoCay was cancelled due to foul weather. The winds were so bad that we couldn't even sit out on deck that day. There were a lot of bored people just sitting in the lounge, staring out into space. That night was the "formal" dinner. We had brought the appropriate clothing (dresses, heels, jackets, dress pants) but the majority of the people came in wearing jeans, Crocs, t-shirts, etc). Why bother to have a formal night if you're not going to enforce the dress code? I would have preferred to leave my dress at home in exchange for warmer clothes! Next day was Nassau. We had a day pass to a local resort hotel (Colonial Hilton - very nice). Weather was partly cloudy and windy; my friend was wearing a down jacket over her bikini. We made the best of it, had a nice lunch and some cocktails. The weather can't be controlled, and would have enjoyed this trip much more had Mother Nature cooperated. Here are few of our observations: - The ship is older, but with the exception of a few things, it was well maintained. - The food was mediocre, nothing special. It was on par with Applebee's or Chili's. I ordered a fish/scallop/shrimp dish one night and it looked like a kids meal. Tasted like Mrs. Paul's had cooked it. - I had noted on our profile that it was my husband's birthday. They forgot to bring a cake but did it on the next night instead. At that point they came over and sang to ME!! - There were kids in the nightclub and after their curfew. - The hot tub was constantly occupied by children; it would have been nice to have one just for adults. - Bartenders in the lounge in the main reception area were snooty and unfriendly. I felt like I was bothering them when I asked for a drink. - On the day we docked, we were herded out like cattle. It was obvious they wanted us off that boat ASAP. - We were charged $50 for deck towels that we had returned. My husband had to get in line on the day of our departure to get this resolved. Needless to say, there were many other people in line with the same issue. We did pay the extra for the drink package and that was well worth the money. The servers were right on top of refilling the cocktails, that's for sure! (Good way to bulk up the gratuity.) Our friends that went with us were even more disappointed than I was. Would I go on another cruise? Yes, but I would choose another cruise line. Read Less
Sail Date January 2018
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.0
Entertainment 3.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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