I recently embarked on my first ever cruise with Carnival Cruise Line aboard the Sunrise Ship, and I feel compelled to share my feedback about this experience. Unfortunately, my overall impression of the cruise was quite underwhelming, and I have several concerns that I would like to address.
Firstly, the spa services on the ship were not up to par. I had high expectations for a relaxing and ...
On April 4 at approximately 7:33pm my 3 African American children sat down to eat at Bonsai restaurant. There was only one table of 4 seated before them and that was the captain and his family. They did not take their order for 15 minutes. My teenage daughter sent me a text telling me that they can’t get food. I was at Java 2 floors down and came up immediately. By time I got there they had taken ...
This cruise has been a total and complete disaster. We are currently on the Celebrity Summit. We got on the ship and should have gone w our gut feeling to turn around and get off. It has been the worst vacation we have ever had! Our room was dirty and disgusting upon arrival. We tried to get off in Key West but due to the Jones Act we would have been charged around $4k to get off. We sucked it up ...
What a let down. my wife and i have almost 40 cruises behind us, and my mother has almost 100. we just discovered celebrity after having a great time on two separate cruises on the EQUINOX. great time had by all. we then told our extended family of finding celebrity, and we booked seven cabins on the april 1 sailing on the summit. a small cruise, but we wanted to get our family hooked like we ...
I have traveled with Carnival many times, but this time was ridiculous and dissatisfying from the moment we boarded to the day we left. To start, our bags never arrived. We had to go to deck eight to guest service to see where our bags were. They were over by the elevators with other bags, which was so unfortunate. Then, no one helped us take them to our cabin! On the third day, breakfast took ...
The cruise staff was very very nice. That's the only positive thing. The cruise was attended by emptying 3 or 4 retirement old folk home. Maybe, 10 people under 70 and there were many people were on walkers and wheelchairs. In addition, the very few activities were canceled when a gastro infection was taking people down. No daily lively entertainment. This cruise is for recovering from a ...
We are long time Oceania customers (7 cruises) but had to cancel our last two cruises because of COVID and health issues. Therefore we were looking forward to our back to back cruises with a line that had always met or exceeded our expectations.
Things got off on the wrong foot when the company changed their business style. They went to Simply More. Before we were given onboard credit to be ...
This cruise left out of Miami and ended 10 hellish days later in Panama City. We started out with rough seas by the second day, not Oceanias fault, so we missed our first stop. We had already been notified that our Columbia stop had been canceled. The. Cruise line never offered any compensation for these two cancelations. Then around day four we noticed that their sanitation procedures were ...
We chose this cruise for it's ports of call and the time of year. It was a large family trip with members flying in from all over the U.S. The check-in process was great! We had upgraded our room to larger rooms (with balcony's) at the very back (aft) of the ship. The Magic is old and in need of both cosmetic and structural repair. The thrusters were broken during the entire cruise which mean ...
We chose this cruise for my parents 60th anniversary.... we had 6 balcony staterooms.......... prior to sailing our PVP assured us we would have no issue getting seating in the AFT dining room...... due to medical conditions for 4 of our group we purposely selected AFT cabins to make life easier....... we were NOT granted the seating in the aft dining room even when we said we had no problem ...