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Miami to the Southern Caribbean Crystal Serenity Cruise Reviews
5.0 / 5.0
Editor Rating
286 reviews
43 Awards
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Cruiser Rating
3.7
Average
3 reviews
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Most helpful review
A refined traveler's expectations not met
"When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations. On the positive The spa services were exceptional I had the best..."Read More
Refined traveler avatar

Refined traveler

10+ Cruises

Age 60s

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1-10 of 3 Miami to the Southern Caribbean Crystal Serenity Cruise Reviews


A refined traveler's expectations not met

Review for Crystal Serenity to Caribbean - Southern

Refined traveler avatar

Refined traveler

10+ Cruises

Age 60s

When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations. On the positive The spa services were exceptional I had the best haircut of my life which cost $40 and two great 90 minute massages which cost $300. So when you were spending extra money, service was impeccable. On our arrival the driver was ...
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Sail Date: January 2017

Departure Port: Wellington

61 Helpful Votes


Crystal Delivers 6 Star Experience!

Review for Crystal Serenity to Caribbean - Southern

ricki avatar

ricki

10+ Cruises

Age 2020s

Let me preface my post by saying we had a WONDERFUL time on this cruise! Great friends, new friends, excellent food, service, and entertainment! I am still going through Crystal withdrawals 5 days later. Embarkation: The ship was full, but the only time we felt that was on embarkation day. We boarded at about 1:30. There was about a 10 minute wait in the terminal until our number was ...
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Sail Date: January 2013

Departure Port: Wellington

1 Helpful Vote


CRYSTAL LOSES LUSTER

Review for Crystal Serenity to Caribbean - Southern

Annalise avatar

Annalise

10+ Cruises

Although still very good, this cruise disappointed us from the perspective of service that is Crystal's trademark. The new all-inclusive program has resulted in a profound lack of enthusiasm among the staff. Now that everyone receives the same gratuity regardless of service rendered, the extra attention and care that spoiled passengers in the past has fallen away. For example, our cabin stewardess ...
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Sail Date: January 2013

Departure Port: Wellington

30 Helpful Votes


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