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187 Miami to Caribbean - Western Celebrity Reflection Cruise Reviews

We went on this one week Caribbean cruise as part of an included charter flight package from Canada at a very attractive price. Picked an upgraded cabin at the rear of the ship.We were part of a group of 8. The design of the ship is ... Read More
We went on this one week Caribbean cruise as part of an included charter flight package from Canada at a very attractive price. Picked an upgraded cabin at the rear of the ship.We were part of a group of 8. The design of the ship is like a high end hotel with lots of dark wood etc. In the evening the centre atrium seems like a night club- rather dark. The dining room is very large with 2 story height and seating on 2 levels. Impressive look. We have travelled a great deal on the Princess larger ships so we inevitably made some comparisons. The things we liked were: - Meals and service in the main dining room were excellent. Cabin design was excellent with a deep balcony and a love seat in each cabin. Storage space and closet space however was much less than we get on Princess. The things that we didn't like were: 1. We are non smokers. The Sunset bar at the top rear of the ship is beautiful, but we gave up on sitting there. There is an artificial line down the centre of the ship that one side is smoking and one side non smoking. So when sitting in the bar, you may be as little as 10 ft way from a large group of smokers. Even when we tried to sit further away from the centre line, we often found that there was so much smoke smell drifting our way, we eventually gave up on using this bar ( too bad). on the pool deck, the area beside the bar is also designated smoking so all the tables there are taken up with smokers and even when waiting for a drink, it is pretty strong. 2. On Princess, the deck loungers are typically arranged in sets of 2 with a small table in between for drinks, etc. On the Reflection, to increase capacity around the pool areas, there are no tables and the loungers are squeezed against each other with no room between. When you want to get on your pool lounger, you have to crawl on from the end. You cannot put your drink on the ground beside you since the loungers were generally touching. On the upper seating area around the pool, the running track goes right by the ends of your loungers so joggers have to run right by the end of the loungers and you have to be careful when getting off them. 3. We felt that on port days , if you didn't go ashore or were back early and didn't want to be outside at the pool, there were virtually no activities available. When we returned early from port ( at about 2:30), on the lower areas of the ship, virtually all the bars were closed and it took us about 45 minutes to locate one where we could get a beer. This is totally different on Princess where both for food and bar service and activities, it seems there is always something going on in the Atrium ( or Piazza as they call it). 4. Up on the pool deck, we were not impressed with the bar staff. With some exceptions, we did not find them to be particularly friendly or attentive. 5. The buffet was not well designed for flow and there were many lineups at certain stations and a lot of cutting in and some conflict. Also when the formal lunch time ended, there was a very minimal section open with very limited selection. On Princess, it always seems there is plentiful selection at all times of day. Service on the back open deck was terrible and we complained about it. 6 As a design note, I don't get the big lawn. It seems very wasted space. Most of the time, there were notes not to walk on it. In general, we decided we would not return to a cruise on Celebrity . Read Less
Sail Date April 2017
I took this cruise with a friend of mine. We have cruised several times together over the past 12 years. She had booked it prior and I was added to the cabin. Check in: This is the first time I boarded in Miami. I was impressed ... Read More
I took this cruise with a friend of mine. We have cruised several times together over the past 12 years. She had booked it prior and I was added to the cabin. Check in: This is the first time I boarded in Miami. I was impressed with the facilities We are Elite members of Captains club and we filled out the xpass prior to sailing, so check in was a breeze. It took minutes and we were off to the ship. Cabin: We had a deck 6 cabin with a very reasonable price. But it was an obstructed view cabin, so the life boats blocked the view if you were sitting on the verandah, but you could stand and see over them and see the ocean. I am not sure that I would book another obstructed view cabin, but it was fine. Our cabin steward was very attentive. Our room was always cleaned, we had fresh towels all of the time. He went above an beyond if we asked Main Dining Room: Our waiter was not very attentive the first night. The hostess had sat people at our table accidently and the waiter handled the whole thing very poorly. Instead of just seating us at the other table neaby, he chose to move the people that were already seating, with menus and bread. He did make up for it by the next night. And turned out to be a great waiter. Dinners were okay. I did not have any dinners in the main dining room that wowed me. They were average. Thinks were good tasting, but not as good as prior years. Bars: We had a few bartenders that remembered us from other cruises and they took very good care of us. Getting to know the staff is always fun and they have great hints about places to see and things to do. A little extra tip goes a long way with them. Even with a beverage package, we tip the bartenders. They work hard!!! We spent a lot of time in the Sunset bar area. On this ship the bar is sunken. We were usually able to get seats at the bar, but the areas around had nice relaxing seats. It is in the aft part of the ship beyond the Lawn. I got to taste a variety of drinks with my drink package. Quisine: We ate here mid week. We had a table for 12 and we had excellent service. Our waiter really knew the menu and what to suggest for our large party. It was one of the best meals we had all week. Lawn Club Grill: We ate here mid week as well. It was not as good as the last time I ate here 3 years ago on Silhoutte. I was not really impressed with the service here either. Esp since you have to pay extra for the specialty restaurant. I think the service should be above. I think the service here is better for smaller parties. Entertainment: I did go to a couple of shows and saw the comedian. They were good. I didn't really spend time doing other activities this trip. Shore Excursions: We booked 3 excursions this trip. I usually don't book excursions. I will say that celebrity works with other companies on the island and they do a great job. I felt safe and was entertained. Cozumel: Today we just walked around and shopped. Definately take a taxi and go into town. Go all the way to the end to Los Cinco Soles and there is plenty of shopping and eating. Silver is pretty cheap in Cozumel. I also aways buy Vanilla. We ate lunch at Senor Frogs at the peer. It was okay Caymen: Today we went on the Dolphin excursion. It was just my friend and I. We had booked the cheaper of the 2 excursions. There were only 4 people in our group. You definately need water shoes. We got in a pool with a dolphin and go to play with her. Then we got to go into another pool with a 2nd dolphin and played some more. I was amazed how much time we got. It seemed as if our experience was way better than the one that was more expensive. What they don't tell you is they take a ton of pictures and they are not cheap!! Luckily you can have mutiple copies of the disk. Jamaica; We booked the Blue Hole/ Tubing experience. It was a day long adventure. We were on a bus that took us about 2 hours away. We first did Blue hole where you climb up a rocks towards a cliff type area and you jump into a hole of water. It really was amazing. The tour guide were very attentive and when I decided to chicken out on the jump, they were okay and made sure I got down safely. We then took a short bus ride to the tubing experience. That was a lot of fun as well and again the guides were very attentive. We then had lunch-Of couse Jamician Jerk chicken, rice and rum punch. The bus brought us right back to where the ship was docked and we had a little time to look at the crafts the locals had in a small shop area. Labadee: This place was really awesome. It is a private island and they take entertainment, food and drinks off the ship and onto the island. Our bartender friends tolds us where to go. First we did the Zip line here. That was incredable. They start you with a shorter smaller one to test you out and then a bigger one that was awesome. You zip over water. The top was a little scary and they had military guards around, which was a little unsettling. I guess for protection for guests. After Zipping, we went to the buffet and found our bartender at one of the bars. The food was good. Hambergers, Hotdogs, salads, chicken, and desserts. They also had local selling their merchandise. I got a few cute lone of a kind items. Shops on board: I like the $10 sale. and I got a few different items. I also go some costume jewerly that many people comment on today. They usually have a sale on tshirts mid week. so you can get shirts for folks back home at a decent price. Disembarkation: We waited in a nice lounge while the called the numbers and once they called us we walked off the ship and to the luggage area. They have luggage carousels here instead of the warehouse with long rows. I think this way is easier. We had later flight so we were not in a rush. I think if the food would have been a little better, then maybe I could have had 5 stars on the rating. But I will definately cruise again on Celebrity. Read Less
Sail Date April 2017
Boarding was slick in Miami and we were on board within 20 minutes, eating lunch at Ocean View Café. Travelled with 2 children aged 9 and 8 and there were a large amount of children on board which meant kids club had plenty of ... Read More
Boarding was slick in Miami and we were on board within 20 minutes, eating lunch at Ocean View Café. Travelled with 2 children aged 9 and 8 and there were a large amount of children on board which meant kids club had plenty of attendance at activities. Children loved the cruise and choice of activities and food on board. We enjoyed the variety of eating and drinking options and tried Tuscan Grille, Lawn Club and main dining room. Food was excellent throughout cruise, although I would say service in main dining room was less than average, plenty of staff just not coordinated enough, wine service was poor and we found if you know exactly what you wanted you would receive before main course! We hires an alcove for first sea day and then Jamaica. we loved this feature and found it very peaceful. Entertainment was good, we enjoyed Tom Franeck, the 70's evening, Elysium and a few other shows, also enjoyed the Martinin bar before dinner! Cozumel went to Playa Mai beach which we enjoyed but all inclusive not worth the money, Grand Cayman had a walk around, Jamaica we stayed on board and loved Labadee, the beaches were gorgeous. Overall an excellent cruise on a lovely ship, cannot wait to cruise again with Celebrity. Premium drinks package we got included within our rate as well as internet, tips and onboard credit - all felt good value for money. Read Less
Sail Date April 2017
The ship was great. The crew was friendly and cared about our good time. The food was very good. Thursday night was excellent. Beef Wellington and Lobster. So good. Phi Tag was on two times and he was so funny. We loved him. Jesse ... Read More
The ship was great. The crew was friendly and cared about our good time. The food was very good. Thursday night was excellent. Beef Wellington and Lobster. So good. Phi Tag was on two times and he was so funny. We loved him. Jesse Hamilton Jr was so talented and fun to watch. He can sing any song well. Loved him, too. Cozemel was OK, not great but we did take a great excursion there. We made chocolate and they told us all about the history and how to make it. I could never go back to Grand Cayman again and be happy. Very commercialized. We were there 13 yrs ago and it was not that way, but now it reminds me of a bad tourist area. Jamaica was great. Tubed down a lazy river and it was beautiful. zip lining not as much but OK. Labadee Haiti was beautiful Took a boat ride off the coast and they told us all about the local area, Jean was the boat captain and he was so friendly. Haiti has 80% unemployment, so be generous there. We love Celebrity. Read Less
Sail Date April 2017
We went on this cruise with another lovely couple who had purchased this cabin for a relative who couldn't end up using so we were lucky enough to have!!! And it coincided with my husbands 60th birthday so even better! As my first ... Read More
We went on this cruise with another lovely couple who had purchased this cabin for a relative who couldn't end up using so we were lucky enough to have!!! And it coincided with my husbands 60th birthday so even better! As my first cruise I felt a bit spoiled - we had a lovely balcony room at the Aqua class level. The room was very nice, loved the bed - slept like a baby every night - and found accommodations very much above what I envisioned! Room attendant was good - but nothing to rave about. Agree with some other comments about the afternoon crudites - don't bother - although a nice touch the chips were stale every day and i think they should explore other options. Additionally the tea left in the room daily wasn't that good either. Would prefer to see coffee brought each morning or left in the room. So - there were definitely pro's and cons to this trip and I will start with the pro's: Great food experience - being a aqua class level, we had access to Blu as our restaurant - and it did NOT disappoint. The waitstaff and wine sommelier were outstanding - we LOVED Rene Bresley and Violeta!!! We did have one issue one morning where we waited over 20 mins for anyone to take our breakfast order - but once we brought it to their attention they more than made up for it and the rest of the trip and meals were excellent. We did have dinner one night in Tuscan and it was good but Blu was much better! But again, the service was top notch and the wine selections and references were perfect. Embarkation and disembarkation were great - no issues and no time at all!!! Food in other areas was good - gelato was excellent, buffet was delish - although we didn't try everything - no sushi bar, lawn grill or porch as we didn't want to pay extra for that option what we did have for food was very good! Spa - went to the spa twice for 2 different services and it was very nice. One of the best massages i have ever had but a woman from Thailand who was small but mighty!!! The spa is huge and gorgeous but may also be too big - space could be utilized for a larger pool area (see below :) ) Excursions - didn't do any - did get off in each port to shop or sightsee but that was all we wanted to do. Cozumel was good shopping and we had a great lunch at Wet Wendy's (local reference ) and it was awesome!! Mariachi band and all and the food and drinks were great and the prices were LOW!!! Best bargain! Grand Cayman - very islandy vibe and fun to walk around- went back to boat early to try to enjoy the quiet pool area - just visited shops - didn't go beyond the gates based on warnings from others and was happy again to relax on the boat for a bit. Labadee - very nice island and excellent job by the ship getting all of the wonderful amenties off boat and set up a beautiful island experience! The weather, water and experience were great. One negative - the vendors - understandable that they are trying to make a living but their approach and methods put me off and make you uncomfortable and they are all selling the SAME things - not enjoyable and we totally ignored them. Casino was good - plenty of machines and tables for my liking! Ship was beautiful - but as a first time cruiser i don't have a lot to compare it to but it was very pretty, very clean and even though large it was easy to navigate. Cons - Bars - lines and not very friendly! These all appeared to be understaffed as there were always lines and wait times and I have to say that not one bartender was friendly or outgoing - all looked like they were miserable and just going thru the motions. And this was pretty much every bar that we went to and we went to all! The drinks themselves were very good and nice menu options but there is definitely no over pouring or "oversized" drinks on board - which is fine just means you go to the bar more and have to deal with the wait and the mediocre service. Entertainment - eh - so, so - i was expecting much more from what i had heard and was a bit disappointed. Elevators - most of the time there was a long wait for the elevators. I am not opposed to using the stairs but some nights just didn't want to do 7 flights after dinner and a show. Pools - this was probably the most disappointing! There were 2 very small pools in which one was a "kids" pool and considering that there aren't usually small children aboard - it was frustrating. These pools were the size of postage stamps! And for 3000 people on board and almost 3 days at sea - makes for a very frustrating time to find space at or around the pool. People also "reserve" spots and don't use them and despite what Celebrity says about removing towels - this never ever happens so you then have to do what they do and go "reserve" your own spots but then actually use them. The Lawn area is a waste - it only got used on sea days as people laid on it because there were no chairs or lounges but other than that no one used that area for anything and its NOT close to the pool so I am not sure I understand the point of it as there are many other areas on the ship to relax. Activities - again, eh - i wish I had taken advantage of some of the daily exercise options but timing didn't work out but besides that there wasn't much i was interested in. Games or movies aren't my bag on vacation so it could be me but overall I didn't feel that there was an overwhelming variety of choices. In summary - I enjoyed this cruise a lot!! and I would take another one in the future but can't say it would be on Celebrity as I would like to explore other ships and read other reviews. I felt it was a good value for the price and would recommend although for the sake of cost I would never go out of Miami during the spring break time frame - we paid thru the nose for airfare and hotels because of the timing!! Additionally, as English speaking travelers we were definitely in the minority as there was a very heavy international crowd on this ship at this time which is fine but I wasn't expecting it. Just food for thought and I will definitely sail again in the future! Read Less
Sail Date April 2017
We had a great trip with almost perfect weather. The crowd was younger than expected which was nice. Upgraded to the premium liquor package which I thought was well worth it. Had some really good drinks at the World Class Bar. Thought ... Read More
We had a great trip with almost perfect weather. The crowd was younger than expected which was nice. Upgraded to the premium liquor package which I thought was well worth it. Had some really good drinks at the World Class Bar. Thought the rooms were nice, if a little small and more suited for a couple as the closet is right beside one of the beds which when made up as singles makes it very hard for the other person to get near the closet. It was nice and quiet for sleeping and the beds were very comfortable. The air conditioning worked very well. The food was delicious overall and I would highly recommend the prime rib dinner. Actually all the steaks that I had were pretty good. They need to salt shakers/pepper shakers though as the salt literally pours out of some of them. It was very crowded around the pools on sea days. We found lots of nice little niches to play cards in or just relax though. I would definitely recommend this ship to anyone. It is beautifully maintained and everything was kept immaculately clean. Read Less
Sail Date March 2017
Very disappointed in only Cruise Critic meeting that was scheduled in conflict with Captains Club cocktail party. Meals were very good in main dining room. Choices for entrees on 5 th night were overwhelming. Veal Corden Blu, Lamb ... Read More
Very disappointed in only Cruise Critic meeting that was scheduled in conflict with Captains Club cocktail party. Meals were very good in main dining room. Choices for entrees on 5 th night were overwhelming. Veal Corden Blu, Lamb Chops, Beef Wellington,and Lobster tail. Dining room staff were very efficient, friendly, and genuinely wanted to please. Room steward was also excellent. Embarkation was a breeze as was disembarkation. Did not get off at Georgetown. 6 ships, and do not like tenders to go ashore. Was impressed with Jamaica. Tour guide was extremely knowledgeable of history of the island and proud to be able to share. Asked if we had any questions all during tour. Port entry looked very new. Clean new stores vendor area. Plenty to do on Labadee. Enjoyed playing Bocce on the grass on the top deck. Pretty area, usually a quiet area. The Sky Lounge , a panoramic view, was where the Captains Club met daily for cocktails and hor derves. Late evening a live band . Read Less
Sail Date March 2017
My parents (energetic early 70s) are raving fans of Celebrity, so it was on their recommendation that this mid-forties adventurous couple booked our first cruise. We are old enough to remember 'Love Boat' but young enough to be ... Read More
My parents (energetic early 70s) are raving fans of Celebrity, so it was on their recommendation that this mid-forties adventurous couple booked our first cruise. We are old enough to remember 'Love Boat' but young enough to be wary of sequined evening gowns and tuxedos at dinner, and shuffleboard and cha cha lessons on the Lido Deck. Reflection, for the record, does not have a Lido Deck. I wanted to love this cruise - I really did. Pros: truly impeccable service. Easy-breezy embarkation and debarkation, breakfast delivery, turndown service, and dining. The staff are genuinely kind and go the extra mile in getting to know you, and how to delight and surprise you. You won't go more than 20 minutes without someone putting a drink in your hand, and that is without having to tip until the end of the cruise. Good luck finding this level of service at this price point. They could write a book on service design. Beautiful spa with emphasis on wellness, and some interesting offerings like acupuncture,Thai massage, and a Persian Garden (just try it). Very reasonable prices and good availability. I ended up making appointments three different times. Catherine (manicurist) and Kim (massage therapist) are among the most skilled I have encountered anywhere, and they genuinely are caring and kind. Wide variety of shore excursions that were the high points of our trip. Not a worry on logistics, safety, or cost. With the exception of Grand Cayman, we did not go to ports where you wanted to wander far from the secured dock area. It is worth it to book your excursions through the cruise. Some of these ports look like Disneyland but are not Disneyland. Typical passenger is retired American or Canadian, and typical dinner/hot tub conversation topics alternate between grandchildren and past cruises/the next cruise they plan to do on. Do not expect scintillating conversation about history, politics, metaphysics, or the meaning of life. On the flip side, you will find the other passengers considerate guests and a notable absence of 'frat party' or 'glorified daycare center' feel that ships with younger guests might have. I slept like a baby every night. Cons: the pool area is much, much too crowded. On both sea days, we were unable to find two empty deck chairs on two, yes two, decks. As we surveyed well over a thousand deck chairs, about half were occupied and half had been 'reserved' by placing some sort of personal object on the chair immediately after breakfast, and retrieving it around mid-afternoon. Simple math demonstrated the missing occupants were not using the pool. The staff allegedly confiscate said personal items after 20 minutes so others can use the chairs (ship policy). However, I cannot/did not see them doing that, nor would I want them to do that. The real scarcity of seating around the pool area creates a very rational response by the guests to stake out prime territory and fortify it, or forfeit the ability to use the pool facilities (as happened to us). The 'lawn club' is nice, Reflection, but I'm not at a public park where I should have to lay out my towel on grass just to have someplace to enjoy the open air. Pools are much too small and crowded, and by noon had acquired an opalescent color that is the broth of human soup. You wouldn't want to swim there, and there wasn't room to do so anyway. The lack of access to pool facilities could be acceptable, except for the fact that there is nothing else to do on the ship during the day other than sit near the pool. Every guest we talked to under the age of 50 was dying to get off the ship when it docked. When you can't use the pool on sea days, you go to your room and nap. I can do that at home or at a hotel. Create some more deck and seating areas, please. Good/bad: I had some excellent meals on the Reflection (sushi restaurant was a standout) and the buffet had some creative items like phenomenal Indian food and perfect British breakfast (bangers, blood sausage, grilled tomatoes). For the record, I am American and really enjoyed the variety and international flair of the buffet. The Opus dining room was just boring. The menu was old-fashioned prime rib, beef Wellington, and broiled lobster which very well was on the menu on the 1970s Love Boat. It would not kill the chefs to use some salt and pepper, never mind real spices. Bland and overcooked was the order of the day, and coupled with the rushed 'head them in and move them out' tempo we just ended up eating elsewhere. All in all - a perfect place to truly relax and reflect, but did not rock my world. We will book a stay at an eco lodge in Central America or the Pacific next time. Read Less
Sail Date March 2017
Celebrity has made my wife and I fall in love with cruising all over again. From the smooth running of embarkation (dockside to balcony) to the exclusive bar, restaurant and beach this was so much better than our past experiences. ... Read More
Celebrity has made my wife and I fall in love with cruising all over again. From the smooth running of embarkation (dockside to balcony) to the exclusive bar, restaurant and beach this was so much better than our past experiences. Best of all are the staff, friendly, helpful and fun doesn't seem adequate to describe them, they helped make it brilliant. The food and service in Luminae restaurant was so good we couldn't bring ourselves to try any of the speciality restaurants, although we did try the ultimate barbecue on the lawn deck, and we're very glad we did. It was like ballet with food, and excellent food at that. One night in the restaurant we were treated to a young girl on another table excitedly telling her grandma "I kissed a dolphin". It made everybody smile and on reflection this cruise has left us feeling that we all kissed a dolphin. Our thanks to everybody concerned. Read Less
Sail Date March 2017
This was our third cruise with Celebrity and our first on the Reflection. We arrived in Miami the day before our cruise and took a hotel shuttle to the port. Wait time to register and board ship was very speedy. We arrived at port by ... Read More
This was our third cruise with Celebrity and our first on the Reflection. We arrived in Miami the day before our cruise and took a hotel shuttle to the port. Wait time to register and board ship was very speedy. We arrived at port by 10:20 and was on the ship by 11:00am. The ship was being inspected so passengers were unable to enter the buffet dining area until the inspection was complete (approximately 11:30am). The ship is very easy to negotiate for first time cruisers and seasoned Celebrity cruisers. There were a lot of activities throughout the days and nights on the ship to allow for inclusion for a wide range of cruisers and age groups. A noted activity that we have seen on previous Celebrity cruises we didn't see this time was the Captain's toast on the first sea night in the theater. This was always a great opportunity to see the senior staff. Also we noted that there was less opportunities to speak with the more senior staff of the ship compared to previous cruises with Celebrity. Food in the buffet dining room was hit or miss depending on the day or the time of day. There were numerous times when the food was cold or cool that should have been hot such as meats. The Opus Dining room didn't disappoint! Food selection and service was amazing as we expected it would be. Our service team shared recommendations and made substitutions if requested each time we were in the dining room. Our service team was very personable with the guests in our areas calling them by name and speaking about their day and activities they participated in that day. They also shared things of their day both on and off the ship allowing passengers to get to know their service team. We only took 3 off ship excursions that were booked through Celebrity. in Cozumel were went to the Discovery Cozumel Park. It was a great way to learn about the ruins and buildings in Mexico, Our guide was great sharing the information of the area. Our second tour was in Georgetown. We went to visit the turtle farm, which was a surprise to us, we went to Hell and then ended back near the port with a semi sub ride to see the coral and fish in the area. The excursion was exceptional. Our bus driver was a great tour guide sharing a lot of details along the journey. Great tour for kids as well. Our final excursion was the Dragon Tail Coaster (all day pass) in Labadee. We had rode this coaster before and it was a must do on our trip this time. Read Less
Sail Date March 2017
We loved the cruise on board the Celebrity Reflection. It started in Miami to the Western Caribbean. It was our second Cruise on Board of a Celebrity Ship. It was wonderful. The staff was very friendly and made us enjoying the whole ... Read More
We loved the cruise on board the Celebrity Reflection. It started in Miami to the Western Caribbean. It was our second Cruise on Board of a Celebrity Ship. It was wonderful. The staff was very friendly and made us enjoying the whole cruise. The ship is beautiful and in a very good shape. We especially enjoyed the Solarium. The food was delicious, we ate most of the days in the Opus Main Dining room. Our cruise director Maarten as also very funny. The shows onboard where mostly fine. We did not liked the Elysium Production show, but the other ones were enjoyable. On board the guests have been quite international. A lot of US and Canadian guests. Our stateroom was good cared of and the veranda has a good size. We loved to enjoy breakfast at the veranda on Sea days. We would go again on Board any day. Hopefully it will be soon in the future. Read Less
Sail Date March 2017
This is our third cruise in a row, first two times were with MSC Poesia and MSC Fantasia (Mediterrean) but now we choose Celebrity. The difference between the two is that C has much more space per person and the staff keeps smiling all day ... Read More
This is our third cruise in a row, first two times were with MSC Poesia and MSC Fantasia (Mediterrean) but now we choose Celebrity. The difference between the two is that C has much more space per person and the staff keeps smiling all day long. We were suiteguests (cabin 2136) and the cabin was located perfectly! The dining at Luminae was outstanding! Also the shows on board where from a high standard: we enjoyed it every evening. The ship is elegant and sophisticated, so are the people: never a shouting kid or any other unpleasant thing. The (mostly) Americans were patient, kind, had humor and were laid-back. There were also a lot of French-Canadians on board and some Scandinavians, which makes it nice. There was never a line for the ice cream bar, not even at breakfast in the main cafe. (Oceanview) We took an inside ship tour and it's amazing how they can manage such a large ship! The two excursions were great, not so hasted as MSC. The main difference between the two companies is that at MSC there are large Italian family's with lots of children who can be loud and they also spilled a lot of food. Didn.t see that at Celebrity. The only "negative" thing was a lounge club near Michaels Club; that was brown, dark and not much elegant.... The last day we had to wait a couple of hours before boarding to The Netherlands so we went to the Savoy hotel on Miami beach where we could spend half a day at the pool. Costs 35 Dollar including towels, sunbed. Your suitcase storage costs 5 doller per case. I tried in my best English (learned it 40 years ago, so please forgive any mistakes) Read Less
Sail Date March 2017
Had wanted to sail on Celebrity for some time and they did not disappoint. Had huge issues with Delta getting down to Miami in the morning but we still arrived at the Cruise terminal by 11:00AM. Check-in was the smoothest I have ever ... Read More
Had wanted to sail on Celebrity for some time and they did not disappoint. Had huge issues with Delta getting down to Miami in the morning but we still arrived at the Cruise terminal by 11:00AM. Check-in was the smoothest I have ever seen for a cruise. We were on board within 15 minutes of entering the terminal. Rooms were very nice. We had a concierge cabin which is really no different from a regular veranda but since they were the same price we decided to take it to get the extra points per night. We were in cabin 2171 which was the perfect location for us. Midship and close to everything. Being spring break this cruise had a higher number of children than is normal for Celebrity so keep that ink mind when booking during spring break. I'll come back to the children thing in a few. The ship was clean and sparkling, all of the staff were super friendly and helpful. A few miscommunication issues with a couple of them but nothing big enough to negatively impact the entire cruise. Our cabin attendant was Melvin and he was great. Always there when you need him but not intrusive at all. He noticed when we went out and always had our room bright and shiny when we returned. I found the rooms spacious by cruise ship standards and thanks to a great tip found here on cruise critic we were able to fit our large suitcase under the bed to give us extra room to move around the cabin. This was a hump cabin so the balcony was a very nice size. Dining: We only had dinner in the main dining room one time and it was good. Better than Carnival and close to equal or slightly better than Royal. The buffet had good selections and was really the only place we went for breakfast. We also tried Qsine, good but not a place I would really need to eat at again. Maurano, loved it, we stuck with the Dover Sole and the Lobster and were not dissapointed. We also had dinner at The Lawn Club which turned out to be my favorite. The steak was delicious as well as the flatbread starters. We really wanted to have lunch at The Porch on the last sea day but unfortunately we were told that we did not need a reservation when in fact we did. That was disappointing but certainly something we were able to get over quickly. Our favorite bars on the ship were the Sunset bar and the Martini bar. I would say the bulk of our time was spent at these two but we did give all of the others a try. This brings me back to the children thing. I get it that people of course travel with their children and want to spend quality time with them. That may mean that sometimes when the adults want to visit one of the bars their children accompany them, however, children do not belong seated at the bar itself. You have a lot of people trying to get to the bar to order cocktails and martinis and there was a couple of times that 4 or 5 of the bar stools were taken up with very young children. Please keep in mind the purpose of the venue being for adults. The entertainment on the ship was fun. It is a little more subdued that what you would find on a Carnival or Royal ship but still fun with lots of music for listening and dancing. All in all it was a great trip. Read Less
Sail Date March 2017
This was my 5th cruise with Celebrity....2nd time on this ship.... My first cruise on the Celebrity Millenium was by far the best.....Each one since seems to be a little bit more of a let down. The food was OK... nothing fabulous. The ... Read More
This was my 5th cruise with Celebrity....2nd time on this ship.... My first cruise on the Celebrity Millenium was by far the best.....Each one since seems to be a little bit more of a let down. The food was OK... nothing fabulous. The service in the dining room was not relaxing... but I feel that was the fault of our waiter.... by the 4th night I finally had to tell him "don't rush me"! We even paid extra for one of the specialty restaurants...$45 per person.... only to see the same thing I had on the menu in the regular (Opus) dining room a day later..... Also, we were told we were getting the Premium Beverage package by our Celebrity Cruise Planner only to find out on board we only had the Classic package. But of course they would allow us to "upgrade" if we paid $10 extra per person per day.... an additional $140 !! We heard this same story from several other passengers over the course of the week..... a total scam on the part of our cruise planner and Celebrity Cruise line. Read Less
Sail Date March 2017
We chose this cruise because of the dates and Itinerary, We had not been to these islands on previous cruises. This was a Family of 12 cruising together, most for the first time. The ship is near spotless, constantly cleaning. The ... Read More
We chose this cruise because of the dates and Itinerary, We had not been to these islands on previous cruises. This was a Family of 12 cruising together, most for the first time. The ship is near spotless, constantly cleaning. The crew are the best we have ever met. Pool waiters were fantastic, we rarely had to go to the bar. Food in MDR was great. We did one special meal at Tuscan Grill. it was so gooood. The ports, well I think it was my mistake in booking the excursions. I booked one on Grand Cayman because I had read other reviews of a nightmare getting off the ship, unless you have a booked excursion through the ship. Add to dictionary and lunch at Tiki Beach not good. Was not worth the money 119pp. And on Jamaica we had booked and excursion outside the cruise line, but because of the Grand Cayman experience the group decided just to take the shuttle to Red Stripe. We were told it would be 29 pp but when it showed up on our room it was 40pp. And they charged me 4x instead of just 3. Guest relations did credit us all back where we were charged the extra people. but would not reduce to the 29pp that the young lady in the ticket booth told us. Lesson learned. The shows were SO SO. Elysium was nice but sort of boring and hard to follow. If they hadn't told the audience what it was about I know I would never had guessed. a bit confusing. and slow. I like the make me want to get up and dance shows. The Tenors of Rock did a good job for a cruise show. saw a comedian he was funny. I am glad this ship pipes in music on the pool deck. and the band during the day. Some of our group went to the silent disco and enjoyed it, as well as karaoke. there is plenty of entertainment if you so choose Our ages in the group were from 60 to 20. and we all had a blast. Read Less
Sail Date March 2017
This is our thirds celebrity cruise and the least impressive. We went on the Summit twice before this and thought it was a better ship with a much better entertainment director and crew. Cabins: See my cabin complaint under Cabin ... Read More
This is our thirds celebrity cruise and the least impressive. We went on the Summit twice before this and thought it was a better ship with a much better entertainment director and crew. Cabins: See my cabin complaint under Cabin Review. I would like to note though that they are impeccably clean and the housekeeping staff is unbelievably great. Dining: We really prefer not going to upgraded restaurants. Firstly Celebrity lost our set dining reservation which is obnoxious so they moved us to select dining. Luckily the Host was great and just made us a reservation each night for the next night when we came to dinner. We thought service was not great in the dining room. Slow to take orders, basically no drink service, menu has become extremely boring and now they try to sell you dishes from specialty restaurants in the dining room. I actually think they are trying to push you out of the dining rooms into the specialty restaurants by reducing quality. We actually thought the buffet was better than the dining room which is something we would never normally say. Entertainment: The entertainment director who is an older woman (can't remember her name she made that little of an impression) is the most dull out of any cruise director i've ever seen on a ship. It's almost like that's not really her job and they just stuck her in there. The production shows are awful and I mean awful. The performers actually seem to be very talented singers and dancers but whoever is choosing and writing these shows is on drugs. They are like awful high school productions. The comedians they had were good. The beetles just weren't my thing and the tenors of rock are extremely boring (and i'm a rock guy). As far as activities through the day we did some of the putting challenges and dance classes but overall though that entertainment was lacking. Pool Area: Too small and cramped on sea days. Shore Excursions Through Celebrity: First the staff on the shore excursions desk have no idea what they are talking about when it comes to the excursions. I questioned what type of transportation was provided and after I booked they were completely wrong. Also you are not getting the best tour operaters by booking through celebrity. While I thought the Playa Mia cooking class was fantastic, the grand cayman barrier reef snorkel and stingray city tour was among the wrost tours ive ever been on. It was poorly organized. You waited 2 hours standing around before even getting on a boat. The boat was dirty and old. They take you snorkeling at a place with no fish amd cram you into horrible vans for transport. I could have easily found a better tour operator myself. Overall I didn't dislike the cruise but I thought it was among the bottom of my cruise experiences. I guess I would try Celebrity again but before this cruise I would have said I would definetly try Celebrity again so take from that what you will. Read Less
Sail Date March 2017
We were part of a group that chose this ship for their annual trip. Cabin with Balcony - Short on storage space. Over bed storage only for the tall among us. Restaurant - Crowded and noisy. Then we were "strongly ... Read More
We were part of a group that chose this ship for their annual trip. Cabin with Balcony - Short on storage space. Over bed storage only for the tall among us. Restaurant - Crowded and noisy. Then we were "strongly encouraged" to try the specialty dining. (If you go at 6, we will give you 30% off. No? Then we can also give you a bottle of champagne. No? How about a 9 PM seating? We can give you 50% off. Felt like we were playing "Let's Make a Deal" The problem with this type of selling is that no matter what you pay, you feel you were taken.) Dined at the Tuscan Restaurant. Did not feel the meal was worth the price although the dining room was much more comfortable than the main dining room. Two nights at the theater, sections of seats were reserved for "Suite and Above". You had to give the name of your butler to gain admittance. This practice was not announced in the daily paper, so you did not know until arriving at the theater that prime seating was limited. Perhaps in the future they should just have classes of ships labeled, middle class, wealthy and super wealthy.(Forget the poor altogether. They can't afford to cruise) Information in room said breakfast room service available until 11 AM. I called at 10:45 and was told that breakfast service was over. Wine Service - This is our second Celebrity cruise and for the second time, they have run out of the lower price bottled wine selections at mid cruise forcing us to buy "up". Once is a mistake. Second time it appears to be modus operandi. Pool area - not enough seating for sea days. Only lounges available at all times. Prefer the type seating available on other lines with hard back dining type chairs and small tables for snacks or playing games like Scrabble or checkers. Valet disembarkment - love leaving my luggage outside my door and having it taken to the airport not to be seen again until I arrive at my home airport. Airport boarding passes were delivered to our room. Great service available for a modest price. Disembarkment in Miami - Line for those of us with "Global Access" was closed. Process went quickly but would have been quicker if line had been in use. Not sure if this is a port issue or a cruise line issue. Employees on ship, from cabin boys, stewards, wait staff, etc. were very obliging We usually chose our trips by itinerary first. All things being equal, Celebrity would be our last choice of cruise line. We have traveled on Princess, Royal Caribbean, Norwegian, Holland America and Carnival.. Read Less
Sail Date March 2017
My brother is having a "significant" birthday this year, and last year asked us to help him plan a cruise to celebrate (he's never been on a cruise, while we've been on several). Not only did I say we'd help plan ... Read More
My brother is having a "significant" birthday this year, and last year asked us to help him plan a cruise to celebrate (he's never been on a cruise, while we've been on several). Not only did I say we'd help plan it, but we'd go along! My parents also joined us, so it was a very nice family affair. We've always enjoyed Celebrity but never had the opportunity to sail on the Reflection. We were not disappointing. The ship is beautiful, and constantly kept clean by the top-notch staff. All the common spaces (bars, lounges, etc...) were each uniquely different and had their own "vibe". We particularly enjoyed the Ensemble Lounge which was the "gateway" bar to all the theme restaurants. There was always talented musicians playing, but never too loud that you couldn't have a conversation. The artwork throughout the ship is varied and eye catching. The shopping is what you've come to find on ships these days. We really didn't spend much time in the on board shops. The casino was a nice diversion on some evenings, but we never spend much money there. Our cabin was clean and our cabin attendant, Gotot, was simply amazing and never ceased to ask us if he could do anything for us and checked in that we were enjoying ourselves. We've never been disappointed with Celebrity's cabin attendants. Such hard working and genuine people. We all enjoyed the main dining room, which is where we ate most of our evening meals. We did one specialty restaurant, Murano, during our cruise, which we all enjoyed very much. Delicious food and beautiful presentation. The space itself is smaller than other Murano's I've seen on other Celebrity ships, but it made for a much more intimate dining experience. My brother found the food a bit to rich for his tastes. The Oceanview Cafe was staffed very professionally, and there was very little wait for anything, if at all, even at the most busy periods. The food is tasty and, regrettably for my waistline, plentiful. The martini bar is very popular, and because of that, sometimes a wait to get a drink. But it's certainly not due to the hard-working bartenders who are just a blur to watch. It's simply the crowds that that bar attracts. There is another specialty bar called the Molecular Bar which has very interesting drinks, but most outside even the premium drink package coverage. Entertainment was very good all around. The specialty acts were some of the better ones I've seen on the ships, and the small ensembles playing throughout were really wonderful and always brought in crowds. The on board gym is really quite fantastic. All state of the art equipment in good working order. Also very clean. You could even hire a personal trainer if you wanted to work on your form. Also took advantage of the spa. Both my hot stone massage and gentleman's facial were great. These are quite pricey. The prices for the Spa services are always lower between the hours of 8am-1pm while the ship is in port. I strongly recommend booking during these times. Also watch for additional deals publicized via the daily schedule delivered to your room. We did the XPLOR adventure park excursion in Cozumel which was a BLAST. Go here for a idea of what this contains. http://www.xplor.travel/ We also did the Stingray Swim on our own in Grand Cayman. Other than that, there is nothing much to the islands other than beaches. We elected to stay on board the ship the entire time while in Jamaica due to the countries poor record on LGBT rights. The Labradee private island had nice beaches which was great, but it also has a high pressure "artisan village" where local shopkeepers are constantly trying to get your attention. Its seems they're required to not venture further from their shop stairs, but you have to walk through it to get to the southern beaches, and we really were not interested in buying anything. It was uncomfortable for us. We would definitely travel with Celebrity again and on the Reflection. This is our 2nd Western Caribbean cruise and maybe we've worn out that itinerary, but as a family experience, it was a wonderful time to spend together. We did book our next cruise on the new ship, The Edge, which was announced while we were on this cruise. February 2019! Read Less
Sail Date March 2017
My husband, daughter, her friend and I cruised on the Reflection over our March Break. I booked and paid for two concierge rooms. This is the first cruise we've been on in 3 years. It's not our first Celebrity cruise but it ... Read More
My husband, daughter, her friend and I cruised on the Reflection over our March Break. I booked and paid for two concierge rooms. This is the first cruise we've been on in 3 years. It's not our first Celebrity cruise but it was our first cruise on Reflection. Embarkation: This was our first time sailing out of Miami. I'm not sure if it is the result of being in a more sleekly run port or if Celebrity has further honed embarkation but I was stunned to be only 20 minutes between port arrival and walking onto the ship! I've never had a smoother embarkation on any cruise ship -- ever! I'm afraid this may have spoiled me for life! The stateroom: Exactly what we expected from a concierge class with respect to size and storage of the room. The room is perfect for TWO people or two people and one small child. Any more than that and you will be struggling for storage and personal space. For this reason, and because we were travelling with two teenage girls (who really need a bathroom unto themselves!) we booked two concierge class rooms and it worked out beautifully! We were pleased to have been extended an invite to sail away from the helipad on one of the port days. That was a fun experience and one we've never been offered as Concierge before! We also understand that a welcome lunch is offered to Concierge in the main dining room but we opted to forego it in favour of exploring the ship instead. A couple of things that we really missed: No fruit basket nor welcome champagne arrived in our room. This is something we always enjoyed previously on our concierge voyages. The other major disappointment was what they now offer as "afternoon canapes" to the Concierge clientele. Seriously - just don't bother. It was cute the first day or two but four stale tortilla chips, a variety of dips and assorted olives was old by about day two. The Reflection Reflection is a solstice class ship. The ship itself is beautiful and very much what I've come to expect from having sailed on two other solstice class ships. The public areas (outside the pool area) are spacious and comfortable. One recurring question was: WHO PICKED THE ART ON THE 12th Deck? I kept having to do a double take at the out of focus pictures outside the elevator and along the stateroom corridor. One of the things I've always appreciated on the solstice class was the art scattered throughout. I give a serious fail to the fuzzy photos. Maybe that's just me though... The "games room" is interesting with the (new to us) electronic tables. We visited several times when our table was not quite ready in the main dining room. It was a fun place to pass the wait time with the girls. We attended two comedy routines on board and they were both outstanding! We wanted to go to see the cirque-du-soleil type acrobatic show but it didn't work out for us the night we planned to attend. I do regret not having seen this as I understand it's excellent. I think the entertainment is a notch above what we have experienced previously on Celebrity! The pool area, usually our favourite place to be, was the opposite this time around. I have never seen a more crowded area on sea days. There was virtually NOWHERE to sit. The pool was constantly crowded and not very enjoyable due to the sheer volume of people. This differs greatly from any other solstice class cruise I have taken before. I realized only this week that the Reflection packs an additional 800 or so guests onto the ship vs. the Equinox and Eclipse. It is not usually that noticeable until the time comes to be poolside on a sea day. For this reason alone, I will be returning to a ship with lesser capacity. I seriously missed the Corning Museum of Glass on the 15th deck. Dining 1) It seems that the main dining room is MUCH more crowded than I have experienced (again due to the fact that Reflection carries more passengers than some of her sister solstice class ships). This is the second reason I will return to a less busy ship... Though we had anytime dining, it became abundantly clear that anytime meant you'd best have a reservation if you don't want to start your meal at 8:30. This was made more pallatable by Jayson - the fabulous maitre-d aboard the Reflection. Seriously, give this man a handshake if you are fortunate enough to encounter him onboard (tell him Cheryl sent you). 2) For the first time ever, I had to return a meal. First, it was very late coming out (which the server had apologized for profusely without having to be asked about it). Then, the lamb we (and the table beside us) had ordered was tough as mutton. The servers did apologize and Jayson handled the situation beautifully -- but it was very surprising this should have happened at all! 3) I really missed the buffet brunch that we have experienced on other ships in prior years. I'm sure this went the way of a budget cut and is not exclusively absent on Reflection but I feel sad that it is no more. 4) The specialty restaurants is where we spent the majority of our evening meals. We purchased the four package and enjoyed QSine, the Tuscan Grille, Murano and the Lawn Club Grill (situated where the Corning Museum of Glass' Hot Glass Show SHOULD be). QSine is always so much fun. The service staff was absolutely delightful and the meal was delicious. We had lots of fun exploring the various dishes that are offered. Murano - this was our first time dining in Murano and the food was very good. We all enjoyed our dinners very much. I had the seared milk fed veal tenderloin and it was wonderful! I also got to taste the chateaubriand (for two) and it was also very delicious and highly recommended! Tuscan Grille - the Tuscan has been one of my favourite specialty restaurants in the past. That changed this time around as the menu has changed (and some of my favourites disappeared!). I was willing to keep an open mind until the Veal Marsala arrived. It was the second worst cruise ship meal I've ever had (the first was only two nights earlier so things were beginning to worry me). If I return to the Tuscan grille in future, it will be for the tuna (which was exquisite). The Lawn Club Grill - (Did I mention this is where CMOG's Hot Glass Show should be? So, this was the last of our four specialty restaurants and I was not impressed. First, our order was completely messed up. It was so windy the night we attended that there were heaters on and blankets being passed around but really? They should have likely shut it down because it was not a comfortable dining experience. We were not certain that they were allowing guests to cook their own food (nothing was mentioned about it and we saw no guests doing so and presumed it was due to the windy weather). We only realized as we were finishing up that we could have, in fact, grilled our own meal. The communication was lacking in every case here. If it hadn't been for the pleasant couple at a neighbouring table we would not have known what was going on... and the food? Mediochre. At best. The Porch - THIS restaurant makes up for any short fall of its neighbour on the 15th deck. It does cost extra and they do prefer a reservation but it is not part of the specialty dining package - you can simply pay them directly. Everything we had here was absolutely wonderful! I cannot recommend the tuna tartare nor the curried shrimp highly enough! They were delectable! The seafood tower (well, not so much a tower really - they should call it something else) was a fun order. Everything was fresh and delicious! This is the one thing I will miss from the Reflection when I return to her sister ships... Customer Service: EXCELLENT. Since my room key failed and needed to be reset no fewer than three times, I can honestly say that the speed and efficiency with which the customer service desk dealt with issues was impressive. They definitely have a smooth running department in that arena! The ports: We went to Grand Cayman, Cozumel, Falmouth Jamaica and Labadee Haiti (not necessarily in that order). The latter two ports were new to us. Grand Cayman: There were 22,000 people in port the day we were there and it was a tender stop. We chose to stay onboard. This was the one and only time we were able to even remotely enjoy the pool area! Cozumel: What I remember of Cozumel was lots of fun. We enjoyed wandering around town scouting souvenirs and finding some special Mexican artifacts to carry home with us. Then, we stopped for lunch. I have only this to say: BEWARE the margueritas in Cozumel. They are very mighty. You don't need as many as you think you do. Enough said! I do look forward to our return to Cozumel next cruise :) Jamaica: We did not leave the port area. We did wander through the shops and found some unique things to bring home. The shop keepers were super nice and helpful and we enjoyed some fine banter nearly everywhere we went. It was a most enjoyable hour or so off the ship. The rest of the time was spent onboard, enjoying the less crowded spaces. Haiti: This is a private island operated by Royal Caribbean. Although it gives absolutely zero feel for the actual culture of the island, they have done an impressive job turning the island into a beach resort. We very much enjoyed our time lounging seaside and swimming in the beautiful blue waters. Celebrity staff really go all out for this island port. They drag an entire kitchen from the ship to an outdoor grill and setup the lunch buffet ashore for all to enjoy. Waiters come by and will bring you anything you desire from the bar. There are all sorts of water sports and fun to be had (for a fee, I'm sure). For the kids, there's a whole blow-up water park by one of the beaches. You can snorkel, rent seadoos and sea kayaks, go on historical tours, join a catamaran and other activities too numerous to mention. In other words, you can do as much or as little as you like on this day and enjoy every bit of it! One major disappointment while visiting the port was the treatment we received by one of the vendors. In my opinion, there are far too many vendors and competition is clearly stiff between them. When I was asked to visit one artist's booth, I wasn't aware at first quite how the scenario would play out. As me and my two teen girls entered the alley of paintings, the artist stood at the opening. I thought nothing of it at first but soon the heat began to build inside the alley and I felt the need to get out but the artist was blocking our exit. I asked to be permitted to pass but he did not budge at first, continuing to ask what I would pay for a painting... I asked again and still he did not respond, repeating that he could ask only a certain amount and suggesting I make an offer. I began to get very hot and more worried that we were not being allowed to leave. I heard people outside beginning to tell him to let us out as well. Finally, he did... and honestly, before that happened I was considering buying from him but afterwards -- not so much. This is not the kind of environment that should be permitted on an island being run by Royal Caribbean. I do see how desperate people are to earn some wages, however, and perhaps that is the true culture of Haiti. I prefer to think that there are more positive aspects that could be presented and recommend that Royal Caribbean take a serious look at the vendor situation. To summarize: We enjoyed cruising on the Reflection. We were intentionally lazy and did not plan port day events. The balcony in our stateroom turned out to be amongst our favourite places to relax. I will definitely continue to cruse Celebrity and look forward to next year's tour where I will once again be in the company of the glass artists. I also look forward to the less crowded experience on the Equinox and Eclipse. So, Reflection, happy to have met you but we are parting ways, I fear. You're more crowded than I like for a cruise ship... but you were fun while it lasted! Miami is such a great port to embark and disembark from. It's been a few years since we sailed out of Port Everglades and I can only hope they followed Miami's example and installed luggage carousels! Read Less
Sail Date March 2017
I Loved this cruise! This was cruise number 18 for me and this one was the best. The Reflection is a beautiful ship. It was the cleanest, brightest and most open ship that I have been on. The ship did not feel crowded. I loved ... Read More
I Loved this cruise! This was cruise number 18 for me and this one was the best. The Reflection is a beautiful ship. It was the cleanest, brightest and most open ship that I have been on. The ship did not feel crowded. I loved everything about the Reflection. Everything was first class. Our cabin (2108) was great. The staff was fantastic. Very friendly and accommodating. The food was excellent. The entertainment was top notch. I Loved the Reflection orchestra and singers/dancers. The comedian was great. And the Tenors of Rock rocked the house. Embarkation and disembarkation was easy and effficient. We sailed to Cozumel, Grand Cayman, Falmouth and Labadee. All the ports were good but Labadee was the highlight of the cruise. The beach was beautiful. This was only my second time sailing with Celebrity and after this fabulous cruise I know I will definitely sail with them again. Read Less
Sail Date March 2017
We booked this cruise as a back to back with a two week cruise on eclipse, and as we had never been on Reflection were really excited to see what the newest of the Solstice Class ships has to offer. We were not disappointed. The ship is ... Read More
We booked this cruise as a back to back with a two week cruise on eclipse, and as we had never been on Reflection were really excited to see what the newest of the Solstice Class ships has to offer. We were not disappointed. The ship is beautiful, and really does embody Celebrity's Modern Luxury tagline. There is a great choice of speciality dining venues, with the Celebrity regulars of Murano (my absolute favourite), Tuscan Grille (new menu is definitely an improvement) and Qsine, (initially my least favourite restaurant, but I have grown to love it) alongside The Porch, (try the seafood tower), The Lawn Club Grill (overall the most fun you can have in any of the restaurants on the ship - you have to have a go at cooking fro yourself) and the newly introduced Sushi on 5, (I was a huge Bistro fan, but have to grudgingly admit that I do ike Sushi on 5), all of which are well worth a visit. As you would expect, the staterooms are excellent, the service is second to none. The entertainment is a little patchy, but I guess that is all down to personal taste - you can't please all of the people all of the time! Read Less
Sail Date March 2017
We were aboard the Reflection the same week last year and had such a great experience that we decided to return. Embarkation and debarkation were smooth and we had no problems at all. We stayed in a Sky Suite and both our room attendant ... Read More
We were aboard the Reflection the same week last year and had such a great experience that we decided to return. Embarkation and debarkation were smooth and we had no problems at all. We stayed in a Sky Suite and both our room attendant and butler immediately introduced themselves. Our suite was large, with lots of storage. We dined in Luminae every evening (except one) and it did not disappoint. Our server, Mateo, was professional and friendly. The sommelier, Gabriel, had our wine ready for us each evening. We decided to try the Lawn Grill and had another wonderful dining experience. Our flat bread, steaks, lobster mac & cheese and shrimp & scallop skewers were delicious. Since we take one or two cruises a year, we didn't choose to do any excursions this time. We just did a quick shopping trip in Cozumel, went to the beach in Grand Cayman, and stayed on the ship and rented an alcove in Jamaica.While at Labadee, we rented a cabana at Columbus Cove (not realizing we had access to Barefoot Beach). It would be quite a hike on foot, so we took the tram thinking he'd bring us right there. He ended up dropping us off near the closed in market and we had to walk a bit by the vendors. A polite no thank you, and they didn't bother us. This was one of our favourite days to just relax on the beach.I also visited the spa once for an 80 minute massage and felt great afterwards. Unfortunately, next year in March the Reflection will be doing 10 days, and since I'm a teacher I won't be able to enjoy this ship then. Don't hesitate to cruise on this ship! Read Less
Sail Date March 2017
I chose the cruise because of climate and I (nearly) always choose Celebrity. I have been in Miami several times and knew what to expect. I stayed at the Savoy on South beach. it was a good hotel. (despite finding my room already occupied ... Read More
I chose the cruise because of climate and I (nearly) always choose Celebrity. I have been in Miami several times and knew what to expect. I stayed at the Savoy on South beach. it was a good hotel. (despite finding my room already occupied when I opened the room door.) I was upgraded to a suite which was very good, although it was the furthest away from the only available lift. If I was to go to Miami again I would book a hotel closer to Lincoln Road Mall which has better restaurants and cafes. Embarkation was smooth, although there were horrendous queues. I left my hotel and in little over an hour I was in mu stateroom (No.6121) I am "elite" in the captain@s club, but the queue there was longer than the "ordinary" queue.So that shpws how quickly they were processing people for embarkation. Disembarkation was smooth and quick, but the queues for immigration were the same as they always seem to be in Miami. But again they moved quite quickly. Instruction about disembarkation on board were clear and succinct. I love Celebrity and "Reflection" beautiful. ...clean, attractive, and welcoming. safety drill was over quicker than it used to be, and my luggage arrived shortly after that. My cabin was a veranda cabin. quite far forward and always spotlessly clean and well maintained. The bed was extremely comfortable, and the bathroom had plenty of storage space and thank goodness doors and no curtains in the shower. I always used the windjammer café for breakfast and lunch. my only criticism of this is that the plates for hot food were frequently cold, resulting in my meal getting cold quickly. The lunch on the last day was wonderful....all sorts of roasts, and of course everything else as well. (Do all Celebrity ships do this now?) I only ordered room service once (for an early morning excursion) Toast does not travel well from galley to stateroom. Dining in the main restaurant was a delight, although I think the food (I think) is not quite as good on Celebrity as it used to be. The crab cakes are to die for. You can now order steaks from one of the speciality restaurants for an extra fee. The coffee and beverages in Café Al Bacio are great. I don't like sushi, so the demise of Bistro on 5 is disappointing. Entertainment was of a high standard. The service on board is impeccable. Friendly without being too familiar. From the officers to the deck hands. it was welcoming and natural, and did appear to be scripted. My cabin steward did a great job . (And a chocolate has reappeared on the pillow at night. I remember being surprisingly disappointed some cruises ago when the chocolate did not arrive.) My waiter (Harianto) was helpful, and the wine waitress (I don't drink alcohol) had a bottle of San Pellegrino on my table every night waiting for me, and then quickly brought me the non-alcoholic "pour of the day." Service in the Café Al Bacio was friendly. amusing and efficient. The captain's announcements were instructive and precise. I t was great to hear him finish his announcements without ending with the hackneyed "Enjoy yourselves on board the beautiful "Celebrity Reflection." Beauty is in the eye of the beholder. Anyway....it IS beautiful. The ports were as expected..In enjoyed esoecially the trip on the submarine (or submersible) I saw a stingray, turtle and various shoals of fish, a wreck, complete with divers.The Labadee experience was a bit disappointing for me. It is good for families and younger people however. Alcohol. I don't drink alcohol and am a single person cruising by myself. So I am paying almost double the price for my cruise. I do wish that Celebrity would do more for single travellers (especially those who don't drink alcohol. Could something be included in the Captain's club for "elite" members? I know that Celebrity is a business, and businesses exist to make money. So I realise that they have to charge more for a single occupancy. However I cant help feeling that I am paying for a lot of the "free" drinks other people are enjoying. I don't think of getting "free" drinks packages or "free" on board spend. Its all just included in the price, and I'm sure its the same with all other cruise lines. I recently did a Cunard cruise. The non-alcoholic drinks package ther did not even include bottled water or speciality coffees. I always recommend Celebrity for adults without the kids. I look forward to my next Celebrity cruise on "Summit"...My first on a "Millennium Class" ship Read Less
Sail Date March 2017
We tried Celebrity for the first time last week and LOVED it! We are a family of 5 with kids ages 17, 13, and 9. We have taken one Carnival cruise many years ago, 4 Disney cruises on each of their ships, and one Royal cruise on the ... Read More
We tried Celebrity for the first time last week and LOVED it! We are a family of 5 with kids ages 17, 13, and 9. We have taken one Carnival cruise many years ago, 4 Disney cruises on each of their ships, and one Royal cruise on the Brilliance of the Seas. We had low expectations about the entertainment on Celebrity, but high hopes for good food, and we were not disappointed by either! My boys didn't try the teen club out, but my daughter seemed to really enjoy the Fun Factory. They stuck to the printed schedule of the Fun Factory pretty well, which is a plus, as my daughter likes to pick and choose what she does and when she's there. It doesn't compare to a Disney ship, but there was plenty to do and my daughter was quite happy there, as opposed to our Brilliance of the Seas experience. The Fun Factory employees were very nice and friendly. They kept very good track of the kids when they took them to activities outside of the Fun Factory. I never worried about her when she was in their hands. We are not sit-by-the-pool kind of people and were worried about finding enough to do on the sea days. In fact, none of us ever sat by the pool or used the pool the entire week! We brought some games to keep us entertained, but rarely needed them. They had several talks that we went to about other cruise destinations, which we thoroughly enjoyed. We also went to trivia a few times. Our itinerary was fairly port-intensive, so that helped as well. We were never bored and always felt like there was enough to do for all ages. There was a decent offering of family programs also, which was unexpected. The shows were enjoyable and Elysium was spectacular! We only dined in the main dining room for dinner and had very good quality food with plenty of selection. The only complaint that we have about dinner service was that we were never offered drinks beyond water. Every night except one night (the night we practically had to beg for someone to take our drink order), we ended up sending runners to a bar to get drinks between our appetizers and dinner. We were never offered ice tea or anything beyond water. There were other tables that seemed to get beverage service just fine, but not us. Our wait staff was good, but not exceptional. The Reflection itself really wowed us. It is in excellent condition and extremely well taken care of, exceptionally so. Our stateroom was also in immaculate condition and we had zero complaints about it at all. Our room attendant was fast and thorough. No towel animals, but no biggie. He always arranged my daughter's blanket and animal in a new way each day, which she liked. The crowd on the Reflection was older than we are used to, but very kind, respectful, and controlled. Far less party-type than on the Brilliance of the Seas and mainly adults, as opposed to the Disney ships. As a family with kids, we never felt out of place or unwanted. The people that were near us in the dining room seemed to enjoy watching our kids enjoy their meals and many of them complimented the kids on their attire in the dining rooms. Our kids are well traveled and well behaved, so we felt like Celebrity was a good fit for us. If your kids are a bit rowdier, I wouldn't suggest Celebrity. All of the kids onboard that we saw were very well mannered. No running down the halls or up and down the steps; no craziness at all. We appreciated that a lot, but those with different parenting philosophies than ourselves may not feel quite as comfortable. We also noticed that when the Fun Factory took the kids out to different areas of the ship, they kept the kids in areas that those without kids wouldn't be disrupted. For example, the Camp Out night was held on a quiet upper deck away from anyone else. The kids were free to be kids and frolic, but without annoying anyone else. Read Less
Sail Date March 2017
Every March, we go on a cruise. We travel as a couple generally and often meet up with friends. This year we once again chose Celebrity and were not disappointed. The service on the ship is outstanding. Every staff member (bar one) ... Read More
Every March, we go on a cruise. We travel as a couple generally and often meet up with friends. This year we once again chose Celebrity and were not disappointed. The service on the ship is outstanding. Every staff member (bar one) made us feel welcome. From the housekeeping staff to the captain, the friendly greetings, were everywhere. We arrived at the pier in Miami around 11:30 a.m., and were very quickly checked in. Our luggage was taken, went through security, got our passes and before 12 we were on the back deck enjoying lunch. My husband and I traveled with our daughter and 4 year old granddaughter. We were in a suite, and they were in Aqua class (their cabin was right above ours). While we were entitled to extra perks (dining in Luminae, using Michael's club for socializing and drinks, etc.), they were not, so we chose to eat in the Main Dining room each night and were not disappointed. We found a waiter and table we liked, and booked it for all but one night (when we went to the Lawn Club grill). The food was lovely and I was especially appreciative of how the children's dinner menu had choices our granddaughter loved. We enjoyed each of the ports and went on tours in 2 of them. In Cozumel, we ventured out on the glass bottom boat to view the coral reef and the little one really liked how the fish were swimming right by her window! In Georgetown, Grand Cayman the visit to the turtle farm and then by boat to the sandbar to swim with the stingrays was a big hit. We just shopped in Jamaica and had great luck getting souvenirs. On Labadee, we were able to rent a cabana on Barefoot Beach which worked out wonderfully with the little one. She swam, hunted for seashells, and dug in the sand, all in a cordoned off area and close to the cabana. She was so tired that she promptly fell asleep when we returned to the ship, waking the next morning. The Fun Factory had lots of activities for the four year old to participate in, and she enjoyed going for a period of time most days. There weren't a lot of kids on board, so the staff to kid ratio was great - and the staff were able to indulge her penchant for colouring. We were able to get to some of the shows and enjoyed them all. On the last sea day, there was a matinee performance called Maxx, which worked out well for our granddaughter. She was so excited to see the dancers and the gymnasts. The cast greeted the guests afterwards and she was so thrilled to talk with them. Having a suite entitles guests to use the speciality dining room, but we only went for lunch once. The hostess initially told us (in a very snotty tone) we had the wrong restaurant ("I think Madame you meant to go to the Opus Dining Room") but when I pulled out my seapass card she quickly recanted ("Oh I'm so sorry, come this way"). That was really the only time we had less than stellar service. The butler who came with the room was fantastic - there was nothing he wouldn't do for us. We also enjoyed Michael's Club most evenings for a late drink - a quiet place to relax. Even though we had the premium drink package, we found some of the lounges loud. Our embarkation was generally smooth - although one bag was misplaced for awhile. The Celebrity staff was very helpful in problem solving and expediting us through customs once the bag turned up. We so enjoyed out cruise that we've booked another Celebrity cruise for March 2018. Read Less
Sail Date March 2017
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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