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191 Miami Celebrity Reflection Cruise Reviews

As usual the service of staff was outstanding! Officer presence was very nice. this was a transatlantic and the need o offer a variety of activities for the long sea days is important and I find it lacking from from previous TA's. ... Read More
As usual the service of staff was outstanding! Officer presence was very nice. this was a transatlantic and the need o offer a variety of activities for the long sea days is important and I find it lacking from from previous TA's. Golf was offered for 3 days and since it was progressive...3 days was not enough, it would have been great to offer awards after. Tai Chi was nice, but offered if I remember 2-3 times, it would be nice to offer on all sea days and possibly a different location. Te lily cinema was not offered during the day....late at night or prior to dinner (problem for early diners. Celebrity entertainment great performers and singers but productions were beautiful but lacking. We loved the independent entertainers. Food and service was great in specialty restaurants....... Port information was lacking or not available , better if traveling the Caribbean...ie transportation options to city center (differed between each shore excursion representative and manager). Read Less
Sail Date April 2017
I like Celebrity service and the cabins are confortable I enjoyed the days at sea they are the most relaxing. The days at ports I do my own sightseeing. I don’t like to be rushed. The entertainment is great. Specially the ... Read More
I like Celebrity service and the cabins are confortable I enjoyed the days at sea they are the most relaxing. The days at ports I do my own sightseeing. I don’t like to be rushed. The entertainment is great. Specially the comedy shows. I don’t get involved in the art auction maybe because I used to have an art gallery. I like to browse the shops and the jewelry stores. The staff are very courteous We travel with friends that we meet in a previous cruise and now we are very close friends . Read Less
Sail Date April 2017
Our 4th Celebrity Cruse and 2nd repositioning. The food was some what erratic in the main dinning room and actually sent back one meal. The Spa was nothing but a sales event. Had a good massage but she kept trying to up sell me from the ... Read More
Our 4th Celebrity Cruse and 2nd repositioning. The food was some what erratic in the main dinning room and actually sent back one meal. The Spa was nothing but a sales event. Had a good massage but she kept trying to up sell me from the beginning to the end. Attended a "posture evaluation" and all I got was a sales pitch for shoe inserts ( $100). The destination office told us that our trip to the Alhambra was canceled and that we were bumped for other quests. Checked with desk day before and told that was an error. If we had not checked, would have missed the tour. But the most disappointing was the quality of the entertainment as compared to our last repositioning cruise in 2010. The performers were very good but the few shows presented were very poor. The rest of the entertainment was not up to Celebrity standards. We were told that the company took the entertainment production in house instead of contractors. Big mistake. Will probably take Celebrity again but not exclusively as in the past. Read Less
Sail Date April 2017
I like Celebrity because they offer FRESHLY prepared food up in the Oceanview Cafe, not steam table food like most other ships. It was okay this year, but there was noticeable slippage in the variety and quality of the food. NO FRESH ... Read More
I like Celebrity because they offer FRESHLY prepared food up in the Oceanview Cafe, not steam table food like most other ships. It was okay this year, but there was noticeable slippage in the variety and quality of the food. NO FRESH FISH was offered at the Buffet Grill in the evenings this year, an omission from last year. There was NO baby shrimp salad ever offered at the lunch Sandwich Station this year, again an omission this year. Chicken, chicken, chicken.........I thought I would cluck by the end of the cruise. Beef upstairs was always tough and flavorless. Desserts were all the same, ho hum. And the took away the peanut M&M's tag the Ice Cream bar and substituted jelly beans!! Really?? Fares went up and cuts, down to the M&M's........... In the Main Dining Room entrees were unappealing and a hit less often than a miss. On a positive note, this is the first year that both the waiter, his assistant, the cabin steward and his assistant KNEW my name and addressed me by it EVERY TIME we had contact from Day 1. And I have a difficult name to get right, and everyone (including security when they scanned my Sea Pass getting off and on the ship when in port) got it right. I love the TransAtlantic Cruises, especially the Sea Days, so I love this cruise lines for the option they provide for relaxing and doing nothing, which is just what I want to do........ Excursion to Granada and the Alhambra was outstanding and worth every cent. Read Less
Sail Date April 2017
Last year we did the Reflection June 17 Mediterranean sailing. The ship was beautiful and our cabin was great (Standard Balcony on the Hump). But i wrote a review on some of the obstacles we encountered and never heard back; i did the ... Read More
Last year we did the Reflection June 17 Mediterranean sailing. The ship was beautiful and our cabin was great (Standard Balcony on the Hump). But i wrote a review on some of the obstacles we encountered and never heard back; i did the Silhouette out of FTL for New Years Eve; and again sent a review and no feedback. It seems pointless to ask for reviews by Celebrity but not to get back any response from them is unnerving. We did the Transatlantic Sailing on 4/22 again we had a Standard Balcony on the 6th floor with a Hump Balcony; no complaints on the location and room. More on that later. We had rough seas the last couple of days before reaching Tenerife; and even though my husband and i do not get seasick; there were a couple of folks that had a rough time. At dinner one night waves were hitting our window; i don't think the captain put the stabilizers. I have done 2 prior TA's and the one before on the Connie; which was a smaller ship and the ocean was always as smooth as a plate. Port of calls were wonderful since we had not been to any of them except Barcelona and Rome; but we disembarked in Livorno to roam around Italy and France. Once again i feel that the cruise lines are nickel and diming us all; there was a special to buy the Beverage package about a month prior to the cruise; first time ever on a TA! but we do not drink enough to merit the amount charged...all in all since we are Elite we spent around $800 for both of us on the whole trip. Talking about Elite; i must say that it is embarrassing the way they go about giving their "free drinks" to us. First of all you have to go at a predetermined time (4-7) 2 bars only. The liquor offered is the cheapest available and the drinks are just bad! We used our coupons mostly on bottled water and went to the martini bar and bought our own drinks! It is a shame that the cruise lines don't take into consideration the amount of money one spends on cruising to reach a certain level to be treated so lowly that you have to have coupons and go at a special time to drink. If they are going to limit the drinks to 3 a piece why not put it on your card and let you drink them whenever you want! Just saying!! The other perks are good; breakfast at the Tuscan Grill (again nothing to brag about - pastries, cold cuts and the best part specialty coffee) We also made use of the laundry service which is great when you are on such a lengthy cruise and are trying to limit your suitcase size!! Speaking of Drinks..they keep raising the prices to push people into buying the beverage package..again a shame for a cruise line like Celebrity. I think people are willing to pay a little bit more to go on this class ship and not feel like they are on Carnival or a party cruise. We had dinner one time at the Tuscan Grill and was not happy with the new menu; the filet was a joke; and the explanation from the waiter did not help that it was because it came from the US instead of Europe where the cows are killed differently; lost him on that one!! In the past i have always enjoyed going to the Tuscan several nights; but in mho it was not worth the money; even though mid cruise we were invited to go to any specialty restaurant for the rest of the cruise at 50%. Not necessary; the food in the MDR was nothing to brag about but we always had the steak as a back up choice! The hostess at MDR 4th floor select dining was excellent (Anne) she always make sure to have our table ready for the same time and with the same wait staff; which were excellent..Shout out to table 488/9 - our Waiter, Eudel, Asst. Waiter Manuela, Beverage hostess Roxana, Wine Steward Enrike. Always greeted us by our names new what we like and make sure everything was taken car of. Cruise director was good a young guy; can't remember his name but he was always around and made sure everyone was having a good time. Casino was ok; paid out some nights and there were not many people playing so i guess this was not good for the house!! I won the slot tournament; but only because only like 15 folks played! Lucky i guess. They did have several events everyday to entice folks to play but not happening! All in all we had a great cruise met a wonderful family from UK which we will stay in touch with and it made dinners a lot more enjoyable with someone to exchange stories with! I will continue sailing on Celebrity; in fact have another one on the Equinox in July...but i sincerely hope that they do read these reviews and give us feedback! Read Less
Sail Date April 2017
Celebrity is my cruise line because of the perks I get from Captains Club elite level. We have been on Celebrity 14 times over the years. The food quality which used to be fantastic is just not as good. Sirloin steak on menu is poor. Drink ... Read More
Celebrity is my cruise line because of the perks I get from Captains Club elite level. We have been on Celebrity 14 times over the years. The food quality which used to be fantastic is just not as good. Sirloin steak on menu is poor. Drink prices have become very high. $9 for a simple vodka tonic. One really good comedian, the Broadway music was good but other shows were ho hum. Too much up selling and not great quality goods in the shops. Won a necklace the first day out which had a supposed value of up to $1000 and I don!t think it is worth $30. Big disappointment in that. The Tuscon Grill was only OK, nothing special. Traveled with family group of 17 people and we had a good time but Celebrity is not the same as it used to be. Also 3 days of rough seas which caused us to only have 3 hours available in Puerto Rico so we didn't even get off the ship. Because it was Easter break there were a lot of kids who were basically well behaved except one group of boys and girls ages 10-13 who were all over the ship bragging about breaking all the rules. Would not book again at spring break. Will probably stay with Celebrity for another cruise or two. We will only book a balcony level and not concierge as there is just not enough value for the extra $400-$500. The casino dealers were not very friendly but some in our party did win a little. The cashier seems to have a problem as everything took way to long to cash in. Read Less
Sail Date April 2017
Celebrity always provides a nice experience. We had a sunset balcony that we enjoyed. Our cabin attendant was wonderful. The food was good in the buffet and dinning room. The specialty restaurants were very good but book early to get your ... Read More
Celebrity always provides a nice experience. We had a sunset balcony that we enjoyed. Our cabin attendant was wonderful. The food was good in the buffet and dinning room. The specialty restaurants were very good but book early to get your preferred time. We changed to anytime dining after the first nite because of an unfriendly waiter. We had good waiters every other nite.We had a large OBC but could not use until right before sailing so excursions and restaurants were difficult to book. We had drink packages which adds to the fun.They should let you use OBC as soon as you book. Some of the staff were excellent but there were several not up to Celebrity standards. We had been to these ports several times so found them average. The entertainment was good, especially the comedians. As usual, the ship was spotless. Overall this was not our best cruise experience but still an enjoyable cruise. Read Less
Sail Date April 2017
I took this cruise with a friend of mine. We have cruised several times together over the past 12 years. She had booked it prior and I was added to the cabin. Check in: This is the first time I boarded in Miami. I was impressed ... Read More
I took this cruise with a friend of mine. We have cruised several times together over the past 12 years. She had booked it prior and I was added to the cabin. Check in: This is the first time I boarded in Miami. I was impressed with the facilities We are Elite members of Captains club and we filled out the xpass prior to sailing, so check in was a breeze. It took minutes and we were off to the ship. Cabin: We had a deck 6 cabin with a very reasonable price. But it was an obstructed view cabin, so the life boats blocked the view if you were sitting on the verandah, but you could stand and see over them and see the ocean. I am not sure that I would book another obstructed view cabin, but it was fine. Our cabin steward was very attentive. Our room was always cleaned, we had fresh towels all of the time. He went above an beyond if we asked Main Dining Room: Our waiter was not very attentive the first night. The hostess had sat people at our table accidently and the waiter handled the whole thing very poorly. Instead of just seating us at the other table neaby, he chose to move the people that were already seating, with menus and bread. He did make up for it by the next night. And turned out to be a great waiter. Dinners were okay. I did not have any dinners in the main dining room that wowed me. They were average. Thinks were good tasting, but not as good as prior years. Bars: We had a few bartenders that remembered us from other cruises and they took very good care of us. Getting to know the staff is always fun and they have great hints about places to see and things to do. A little extra tip goes a long way with them. Even with a beverage package, we tip the bartenders. They work hard!!! We spent a lot of time in the Sunset bar area. On this ship the bar is sunken. We were usually able to get seats at the bar, but the areas around had nice relaxing seats. It is in the aft part of the ship beyond the Lawn. I got to taste a variety of drinks with my drink package. Quisine: We ate here mid week. We had a table for 12 and we had excellent service. Our waiter really knew the menu and what to suggest for our large party. It was one of the best meals we had all week. Lawn Club Grill: We ate here mid week as well. It was not as good as the last time I ate here 3 years ago on Silhoutte. I was not really impressed with the service here either. Esp since you have to pay extra for the specialty restaurant. I think the service should be above. I think the service here is better for smaller parties. Entertainment: I did go to a couple of shows and saw the comedian. They were good. I didn't really spend time doing other activities this trip. Shore Excursions: We booked 3 excursions this trip. I usually don't book excursions. I will say that celebrity works with other companies on the island and they do a great job. I felt safe and was entertained. Cozumel: Today we just walked around and shopped. Definately take a taxi and go into town. Go all the way to the end to Los Cinco Soles and there is plenty of shopping and eating. Silver is pretty cheap in Cozumel. I also aways buy Vanilla. We ate lunch at Senor Frogs at the peer. It was okay Caymen: Today we went on the Dolphin excursion. It was just my friend and I. We had booked the cheaper of the 2 excursions. There were only 4 people in our group. You definately need water shoes. We got in a pool with a dolphin and go to play with her. Then we got to go into another pool with a 2nd dolphin and played some more. I was amazed how much time we got. It seemed as if our experience was way better than the one that was more expensive. What they don't tell you is they take a ton of pictures and they are not cheap!! Luckily you can have mutiple copies of the disk. Jamaica; We booked the Blue Hole/ Tubing experience. It was a day long adventure. We were on a bus that took us about 2 hours away. We first did Blue hole where you climb up a rocks towards a cliff type area and you jump into a hole of water. It really was amazing. The tour guide were very attentive and when I decided to chicken out on the jump, they were okay and made sure I got down safely. We then took a short bus ride to the tubing experience. That was a lot of fun as well and again the guides were very attentive. We then had lunch-Of couse Jamician Jerk chicken, rice and rum punch. The bus brought us right back to where the ship was docked and we had a little time to look at the crafts the locals had in a small shop area. Labadee: This place was really awesome. It is a private island and they take entertainment, food and drinks off the ship and onto the island. Our bartender friends tolds us where to go. First we did the Zip line here. That was incredable. They start you with a shorter smaller one to test you out and then a bigger one that was awesome. You zip over water. The top was a little scary and they had military guards around, which was a little unsettling. I guess for protection for guests. After Zipping, we went to the buffet and found our bartender at one of the bars. The food was good. Hambergers, Hotdogs, salads, chicken, and desserts. They also had local selling their merchandise. I got a few cute lone of a kind items. Shops on board: I like the $10 sale. and I got a few different items. I also go some costume jewerly that many people comment on today. They usually have a sale on tshirts mid week. so you can get shirts for folks back home at a decent price. Disembarkation: We waited in a nice lounge while the called the numbers and once they called us we walked off the ship and to the luggage area. They have luggage carousels here instead of the warehouse with long rows. I think this way is easier. We had later flight so we were not in a rush. I think if the food would have been a little better, then maybe I could have had 5 stars on the rating. But I will definately cruise again on Celebrity. Read Less
Sail Date April 2017
We went on this cruise with another lovely couple who had purchased this cabin for a relative who couldn't end up using so we were lucky enough to have!!! And it coincided with my husbands 60th birthday so even better! As my first ... Read More
We went on this cruise with another lovely couple who had purchased this cabin for a relative who couldn't end up using so we were lucky enough to have!!! And it coincided with my husbands 60th birthday so even better! As my first cruise I felt a bit spoiled - we had a lovely balcony room at the Aqua class level. The room was very nice, loved the bed - slept like a baby every night - and found accommodations very much above what I envisioned! Room attendant was good - but nothing to rave about. Agree with some other comments about the afternoon crudites - don't bother - although a nice touch the chips were stale every day and i think they should explore other options. Additionally the tea left in the room daily wasn't that good either. Would prefer to see coffee brought each morning or left in the room. So - there were definitely pro's and cons to this trip and I will start with the pro's: Great food experience - being a aqua class level, we had access to Blu as our restaurant - and it did NOT disappoint. The waitstaff and wine sommelier were outstanding - we LOVED Rene Bresley and Violeta!!! We did have one issue one morning where we waited over 20 mins for anyone to take our breakfast order - but once we brought it to their attention they more than made up for it and the rest of the trip and meals were excellent. We did have dinner one night in Tuscan and it was good but Blu was much better! But again, the service was top notch and the wine selections and references were perfect. Embarkation and disembarkation were great - no issues and no time at all!!! Food in other areas was good - gelato was excellent, buffet was delish - although we didn't try everything - no sushi bar, lawn grill or porch as we didn't want to pay extra for that option what we did have for food was very good! Spa - went to the spa twice for 2 different services and it was very nice. One of the best massages i have ever had but a woman from Thailand who was small but mighty!!! The spa is huge and gorgeous but may also be too big - space could be utilized for a larger pool area (see below :) ) Excursions - didn't do any - did get off in each port to shop or sightsee but that was all we wanted to do. Cozumel was good shopping and we had a great lunch at Wet Wendy's (local reference ) and it was awesome!! Mariachi band and all and the food and drinks were great and the prices were LOW!!! Best bargain! Grand Cayman - very islandy vibe and fun to walk around- went back to boat early to try to enjoy the quiet pool area - just visited shops - didn't go beyond the gates based on warnings from others and was happy again to relax on the boat for a bit. Labadee - very nice island and excellent job by the ship getting all of the wonderful amenties off boat and set up a beautiful island experience! The weather, water and experience were great. One negative - the vendors - understandable that they are trying to make a living but their approach and methods put me off and make you uncomfortable and they are all selling the SAME things - not enjoyable and we totally ignored them. Casino was good - plenty of machines and tables for my liking! Ship was beautiful - but as a first time cruiser i don't have a lot to compare it to but it was very pretty, very clean and even though large it was easy to navigate. Cons - Bars - lines and not very friendly! These all appeared to be understaffed as there were always lines and wait times and I have to say that not one bartender was friendly or outgoing - all looked like they were miserable and just going thru the motions. And this was pretty much every bar that we went to and we went to all! The drinks themselves were very good and nice menu options but there is definitely no over pouring or "oversized" drinks on board - which is fine just means you go to the bar more and have to deal with the wait and the mediocre service. Entertainment - eh - so, so - i was expecting much more from what i had heard and was a bit disappointed. Elevators - most of the time there was a long wait for the elevators. I am not opposed to using the stairs but some nights just didn't want to do 7 flights after dinner and a show. Pools - this was probably the most disappointing! There were 2 very small pools in which one was a "kids" pool and considering that there aren't usually small children aboard - it was frustrating. These pools were the size of postage stamps! And for 3000 people on board and almost 3 days at sea - makes for a very frustrating time to find space at or around the pool. People also "reserve" spots and don't use them and despite what Celebrity says about removing towels - this never ever happens so you then have to do what they do and go "reserve" your own spots but then actually use them. The Lawn area is a waste - it only got used on sea days as people laid on it because there were no chairs or lounges but other than that no one used that area for anything and its NOT close to the pool so I am not sure I understand the point of it as there are many other areas on the ship to relax. Activities - again, eh - i wish I had taken advantage of some of the daily exercise options but timing didn't work out but besides that there wasn't much i was interested in. Games or movies aren't my bag on vacation so it could be me but overall I didn't feel that there was an overwhelming variety of choices. In summary - I enjoyed this cruise a lot!! and I would take another one in the future but can't say it would be on Celebrity as I would like to explore other ships and read other reviews. I felt it was a good value for the price and would recommend although for the sake of cost I would never go out of Miami during the spring break time frame - we paid thru the nose for airfare and hotels because of the timing!! Additionally, as English speaking travelers we were definitely in the minority as there was a very heavy international crowd on this ship at this time which is fine but I wasn't expecting it. Just food for thought and I will definitely sail again in the future! Read Less
Sail Date April 2017
I took my daughter on this cruise to celebrate her upcoming marriage and my birthday. The average person on the cruise was retired and seemed to want a more staid environment. There were few children on board. We stayed in Aqua Class ... Read More
I took my daughter on this cruise to celebrate her upcoming marriage and my birthday. The average person on the cruise was retired and seemed to want a more staid environment. There were few children on board. We stayed in Aqua Class and I would absolutely recommend Aqua Class due to Blu restaurant. Blu was a big highlight...the food and service were simply outstanding and there was nothing the friendly and amazing staff wouldn't do for us. Every night the Sommelier brought us our favorite cocktails without asking, and the staff always greeted us and treated us like royalty. Breakfast there was a treat as well. If you are at all debating, go for Aqua Class. We also ate in QSine the first night because they offered 50% off of the cover charge. I liked it better than my daughter did, probably because I am not used to high tech restaurants. The food presentation, taste, and creativity was amazing! I am still thinking about it. We were on the Eastern Caribbean route, and booked our excursions through Viatour instead of on the ship. I always recommend not booking the ship's excursions as they are overpriced and not nearly as good as what you can book on your own. My daughter and I seemed to be on a different schedule than the rest of the ship and were very surprised at the meal and snack schedules. I found the buffet to be pretty bad, mainly because the food selection and presentation was not to my taste. We also were on a different planet about the shows, which was at the level of a high school performance with laughable choreography and costumes. The comedian did a dated bit that he has probably done a million times. However, most of the quests liked the shows. We thought the musicians scattered around the ship were very good. We upgraded to the Premium Drink Package which is another big recommendation. Before we got on the ship I was confused as to whether lattes, etc. were included in the standard package (they are, but we received different answers from Celebrity on this beforehand) and upgraded because I thought they weren't. However, I am glad that we upgraded anyway, because we could have any drink on the ship we wanted, and I enjoyed tasting some of the specialty drinks and never being concerned about an up charge. We especially loved the Silent Disco and water color painting classes. This is not a party cruise by any means, and those who favor a relaxing, quiet atmosphere will enjoy this cruise. I personally prefer more "joyous" activities. The casino was another low point, with old, uninteresting machines, no personnel to great you, and unfriendly atmosphere all around. It simply did not make sense to us that such a beautiful ship has an older casino that did not care if anyone visited it or not. That being said, my daughter won a jackpot by some fluke, and did not receive any kind of friendly treatment or fanfare. I simply stopped going there at night, which was disappointing because I certainly would have gone every night if the casino was more fun and inviting. The ship is immaculately clean, beautifully appointed, and has a a very lovely staff. There are beautiful places to sit if you do not want to sit right around the pool, which my daughter and I appreciated. Read Less
Sail Date April 2017
We wanted to try Celebrity, as we had heard a lot of great things about this line and about Reflection in particular. While we came away impressed with both, I do not think this line or ship is better than some that we have sailed on ... Read More
We wanted to try Celebrity, as we had heard a lot of great things about this line and about Reflection in particular. While we came away impressed with both, I do not think this line or ship is better than some that we have sailed on Princess, with the exception of the amount of dining venues on Reflection. Both on and off the ship were routine. Suite class embarkation went smoothly. Dining on this ship was the primary feature that I would say differentiates her from some others. We ate at all specialty dining options and found them all to be very nice. Wait staff was helpful and courteous, as expected. Our favorite was Tuscany Grill. Our Sky Suite was located at the rear of the ship and larger than most. It offered a great view from the rear balcony. Suite accommodations were very nice and our cabin attendant was great. Entertainment on the ship was not that impressive. They had three shows by the same group and they seemed to choose obscure songs that few knew. They were talented performers, but we found these shows some of the least exciting that we had seen in 16 cruises. Could be us I suppose, but we felt many ships on Princess, Royal Caribbean, and NCL provided much better entertainment. The shore excursion options were good at each port. Daily activities for the 3 at sea days seemed lacking in more fun activities. The Persian Garden (Thermal Suite) was very nice. However, don't be fooled by them when they say they only sell 50 passes. This was very crowded and noisy. We seldom used it. Overall I would recommend this cruise for those that want to relax, have great dining and want beautiful accommodation. Read Less
Sail Date April 2017
We had a great trip with almost perfect weather. The crowd was younger than expected which was nice. Upgraded to the premium liquor package which I thought was well worth it. Had some really good drinks at the World Class Bar. Thought ... Read More
We had a great trip with almost perfect weather. The crowd was younger than expected which was nice. Upgraded to the premium liquor package which I thought was well worth it. Had some really good drinks at the World Class Bar. Thought the rooms were nice, if a little small and more suited for a couple as the closet is right beside one of the beds which when made up as singles makes it very hard for the other person to get near the closet. It was nice and quiet for sleeping and the beds were very comfortable. The air conditioning worked very well. The food was delicious overall and I would highly recommend the prime rib dinner. Actually all the steaks that I had were pretty good. They need to salt shakers/pepper shakers though as the salt literally pours out of some of them. It was very crowded around the pools on sea days. We found lots of nice little niches to play cards in or just relax though. I would definitely recommend this ship to anyone. It is beautifully maintained and everything was kept immaculately clean. Read Less
Sail Date March 2017
Very disappointed in only Cruise Critic meeting that was scheduled in conflict with Captains Club cocktail party. Meals were very good in main dining room. Choices for entrees on 5 th night were overwhelming. Veal Corden Blu, Lamb ... Read More
Very disappointed in only Cruise Critic meeting that was scheduled in conflict with Captains Club cocktail party. Meals were very good in main dining room. Choices for entrees on 5 th night were overwhelming. Veal Corden Blu, Lamb Chops, Beef Wellington,and Lobster tail. Dining room staff were very efficient, friendly, and genuinely wanted to please. Room steward was also excellent. Embarkation was a breeze as was disembarkation. Did not get off at Georgetown. 6 ships, and do not like tenders to go ashore. Was impressed with Jamaica. Tour guide was extremely knowledgeable of history of the island and proud to be able to share. Asked if we had any questions all during tour. Port entry looked very new. Clean new stores vendor area. Plenty to do on Labadee. Enjoyed playing Bocce on the grass on the top deck. Pretty area, usually a quiet area. The Sky Lounge , a panoramic view, was where the Captains Club met daily for cocktails and hor derves. Late evening a live band . Read Less
Sail Date March 2017
My parents (energetic early 70s) are raving fans of Celebrity, so it was on their recommendation that this mid-forties adventurous couple booked our first cruise. We are old enough to remember 'Love Boat' but young enough to be ... Read More
My parents (energetic early 70s) are raving fans of Celebrity, so it was on their recommendation that this mid-forties adventurous couple booked our first cruise. We are old enough to remember 'Love Boat' but young enough to be wary of sequined evening gowns and tuxedos at dinner, and shuffleboard and cha cha lessons on the Lido Deck. Reflection, for the record, does not have a Lido Deck. I wanted to love this cruise - I really did. Pros: truly impeccable service. Easy-breezy embarkation and debarkation, breakfast delivery, turndown service, and dining. The staff are genuinely kind and go the extra mile in getting to know you, and how to delight and surprise you. You won't go more than 20 minutes without someone putting a drink in your hand, and that is without having to tip until the end of the cruise. Good luck finding this level of service at this price point. They could write a book on service design. Beautiful spa with emphasis on wellness, and some interesting offerings like acupuncture,Thai massage, and a Persian Garden (just try it). Very reasonable prices and good availability. I ended up making appointments three different times. Catherine (manicurist) and Kim (massage therapist) are among the most skilled I have encountered anywhere, and they genuinely are caring and kind. Wide variety of shore excursions that were the high points of our trip. Not a worry on logistics, safety, or cost. With the exception of Grand Cayman, we did not go to ports where you wanted to wander far from the secured dock area. It is worth it to book your excursions through the cruise. Some of these ports look like Disneyland but are not Disneyland. Typical passenger is retired American or Canadian, and typical dinner/hot tub conversation topics alternate between grandchildren and past cruises/the next cruise they plan to do on. Do not expect scintillating conversation about history, politics, metaphysics, or the meaning of life. On the flip side, you will find the other passengers considerate guests and a notable absence of 'frat party' or 'glorified daycare center' feel that ships with younger guests might have. I slept like a baby every night. Cons: the pool area is much, much too crowded. On both sea days, we were unable to find two empty deck chairs on two, yes two, decks. As we surveyed well over a thousand deck chairs, about half were occupied and half had been 'reserved' by placing some sort of personal object on the chair immediately after breakfast, and retrieving it around mid-afternoon. Simple math demonstrated the missing occupants were not using the pool. The staff allegedly confiscate said personal items after 20 minutes so others can use the chairs (ship policy). However, I cannot/did not see them doing that, nor would I want them to do that. The real scarcity of seating around the pool area creates a very rational response by the guests to stake out prime territory and fortify it, or forfeit the ability to use the pool facilities (as happened to us). The 'lawn club' is nice, Reflection, but I'm not at a public park where I should have to lay out my towel on grass just to have someplace to enjoy the open air. Pools are much too small and crowded, and by noon had acquired an opalescent color that is the broth of human soup. You wouldn't want to swim there, and there wasn't room to do so anyway. The lack of access to pool facilities could be acceptable, except for the fact that there is nothing else to do on the ship during the day other than sit near the pool. Every guest we talked to under the age of 50 was dying to get off the ship when it docked. When you can't use the pool on sea days, you go to your room and nap. I can do that at home or at a hotel. Create some more deck and seating areas, please. Good/bad: I had some excellent meals on the Reflection (sushi restaurant was a standout) and the buffet had some creative items like phenomenal Indian food and perfect British breakfast (bangers, blood sausage, grilled tomatoes). For the record, I am American and really enjoyed the variety and international flair of the buffet. The Opus dining room was just boring. The menu was old-fashioned prime rib, beef Wellington, and broiled lobster which very well was on the menu on the 1970s Love Boat. It would not kill the chefs to use some salt and pepper, never mind real spices. Bland and overcooked was the order of the day, and coupled with the rushed 'head them in and move them out' tempo we just ended up eating elsewhere. All in all - a perfect place to truly relax and reflect, but did not rock my world. We will book a stay at an eco lodge in Central America or the Pacific next time. Read Less
Sail Date March 2017
This was our third cruise with Celebrity and our first on the Reflection. We arrived in Miami the day before our cruise and took a hotel shuttle to the port. Wait time to register and board ship was very speedy. We arrived at port by ... Read More
This was our third cruise with Celebrity and our first on the Reflection. We arrived in Miami the day before our cruise and took a hotel shuttle to the port. Wait time to register and board ship was very speedy. We arrived at port by 10:20 and was on the ship by 11:00am. The ship was being inspected so passengers were unable to enter the buffet dining area until the inspection was complete (approximately 11:30am). The ship is very easy to negotiate for first time cruisers and seasoned Celebrity cruisers. There were a lot of activities throughout the days and nights on the ship to allow for inclusion for a wide range of cruisers and age groups. A noted activity that we have seen on previous Celebrity cruises we didn't see this time was the Captain's toast on the first sea night in the theater. This was always a great opportunity to see the senior staff. Also we noted that there was less opportunities to speak with the more senior staff of the ship compared to previous cruises with Celebrity. Food in the buffet dining room was hit or miss depending on the day or the time of day. There were numerous times when the food was cold or cool that should have been hot such as meats. The Opus Dining room didn't disappoint! Food selection and service was amazing as we expected it would be. Our service team shared recommendations and made substitutions if requested each time we were in the dining room. Our service team was very personable with the guests in our areas calling them by name and speaking about their day and activities they participated in that day. They also shared things of their day both on and off the ship allowing passengers to get to know their service team. We only took 3 off ship excursions that were booked through Celebrity. in Cozumel were went to the Discovery Cozumel Park. It was a great way to learn about the ruins and buildings in Mexico, Our guide was great sharing the information of the area. Our second tour was in Georgetown. We went to visit the turtle farm, which was a surprise to us, we went to Hell and then ended back near the port with a semi sub ride to see the coral and fish in the area. The excursion was exceptional. Our bus driver was a great tour guide sharing a lot of details along the journey. Great tour for kids as well. Our final excursion was the Dragon Tail Coaster (all day pass) in Labadee. We had rode this coaster before and it was a must do on our trip this time. Read Less
Sail Date March 2017
The two of us chose this cruise because it was a terrific all inclusive deal. We departed Hamilton Ontario airport (great airport, easy parking, no hassle) to Miami, transported to the ship, drinks pkg, all gratuities, internet pkg and ... Read More
The two of us chose this cruise because it was a terrific all inclusive deal. We departed Hamilton Ontario airport (great airport, easy parking, no hassle) to Miami, transported to the ship, drinks pkg, all gratuities, internet pkg and flights all included and returned by transport to the airport and home. The ship is a very nice vessel, I thought that the food in the main dining room was not as good as my previous cruises though. We utilized the buffet restaurant several times and found the food good there and a huge selection. Specialty restaurants were fully booked so we chose "the porch raw bar and seafood restaurant" for my birthday dinner. The $30.00 per person up-charge is a wee bit much in my mind, food is OK but no oysters (raw bar?) and the seafood tower is nice but almost too iced cold to have any taste. Small complaint - I let the ship know that a birthday was being celebrated (you get asked when filling in the pre-board online) but nothing was done, in the past we have had something put in the cabin. The veranda cabin we had was nice and the steward (Bertolino) exceptional. Service in general was good all over the boat. Lots of bars, with decent entertainment - Blind Vinyl were very good. Only viewed one show which was Broadway songs, disappointing and a strange selection of songs, I love the Phantom, not one song from that show was sang. Apparently the Comedian/Ventriloquist was funny. But otherwise they were shows that didn't interest us. Ports of call were OK but found San Juan a bit of a waste of time, got there at 3.30pm and left 6 hours later, so not much time to do anything there particularly if you want to have dinner on the ship. St Maarten and St Kitts were nice, we took a taxi tour on both islands. Tons of shopping, particularly if you want to pay over the odds. Weather was good, last day on-board was choppy seas and affected me somewhat, it calmed down later for dinner time. Embarkation and Disembarkation was a breeze and well organized. I like Celebrity, but my impression was that they have cheapened up a few things, as an example the steak served in the main dining room is sirloin, approximately half an inch thick and not strip-loin steaks as they use to be. So difficult to get a medium rare steak. Drink package folks get smaller martini glasses then the folks on the premium drink pkg or pay as you go. Not a big deal but just something that I noticed. I will probably do a Celebrity cruise again as they tend to give out the best incentives, particularly compared to Princess and Holland. But I'll definitely shop more sites and cruise lines for the best itineraries and incentives. Read Less
Sail Date March 2017
I was tempted to give only 3 stars but because all of our disappointments had to do with being in an "upper" suite I thought it was only fair to stick with 4. Im sure if we hadn't been paying $1,600 PER NIGHT we ... Read More
I was tempted to give only 3 stars but because all of our disappointments had to do with being in an "upper" suite I thought it was only fair to stick with 4. Im sure if we hadn't been paying $1,600 PER NIGHT we wouldn't have been so disappointed. Because my husband is still working we are only able to take 2 or maybe 3 cruises a year. Therefore, when we do cruise we like to stay in the Royal or Penthouse Suite just to be pampered a little. So I don't want to come across as entitled but I'm afraid it will come out sounding like. On past cruises we have really enjoyed Michael's Club. It was never crowded, the service was impeccable and most importantly (to us), you got to know the guests that hung out there because there was only a small number of them. Also, you got to know the concierge very well and they were eager to please. Now that they have opened MC up to the Sky suites we found it had a huge effect on our enjoyment. It didn't have the same ambiance at all. We had a harder time getting dinner reservations than in the past too. Just not the same. Also, on this cruise I think we had a "new" butler. Edwin was as nice as could be but we always had to make multiple requests for the simplest things (water, ice, shampoo). Also, a good butler is good at anticipating your needs. Edwin never anticipated anything. If we didn't ask, we weren't getting it. We'll probably start wandering over to the other cruise lines since we've lost that special feeling we had with Celebrity. Read Less
Sail Date March 2017
We chose this cruise because we had never cruised Celebrity before and my bucket list says I have to cruise every cruise line at least once before I die. This was my tenth cruise overall. I felt like this cruise deserved an 8 out of ... Read More
We chose this cruise because we had never cruised Celebrity before and my bucket list says I have to cruise every cruise line at least once before I die. This was my tenth cruise overall. I felt like this cruise deserved an 8 out of 10. Perfection is hard to attain and really my only complaints for this cruise involved our head waiter, Tuscan Grille and our waiter there, and the weather - which the cruise line cannot be held responsible. I'll start with the negatives: First, we had asked for a table for 2 when we first booked and knew it would not be guaranteed but once aboard we found the Maitre d' and asked about it. He told us to go to our dining room and sit where we had been placed and then he would try and find us a table for 2 for the next consecutive nights. So night one we were placed with at an 8 top. Very nice people that we met and the head waiter introduced himself and all was fine. Except that dinner took 2 hours and 20 minutes...which is why we prefer a table for 2. Honest, we aren't antisocial. The next night we got our table for 2. Yippee. Only our waiter was AWFUL. He never introduced himself. We had to ask his name half way into dinner. Then, every time we had a question, he had to call over his assistant and ask him. Huh?? Every night was the same. He also had crazy eyes every time he tried to say something funny. And I mean crazy eyes...like Nicholas Cage in Face Off! He never once asked us our names, never tried to learn our drink preferences and made his assistant do most of his work. Crazy! Not used to that from any other cruise line I've been on. Overall I don't blame Celebrity but I do hope that they take into account the review I make on the questionaire they send out. We had early traditional dining and the first 2 nights we thought the food was outstanding! Then we felt it went down hill a bit after that. Much more to say about our waiter but I won't go into it here as I don't have the time to write a novel. (We even opted to eat in Tuscan Grille the final night of the cruise because we couldn't bare to see our wacky waiter once more!) So that brings me to Tuscan...everyone aboard said how wonderful it was so we were anxious to try it. It was difficult to get a reservation so we opted for one of the last seatings of the night because that was all that was available. We arrived and were seated by a window. Only it was dark outside. Oh well. So our waiter came over and had such a thick accent that my husband and I only got about every tenth word out of his mouth. Half way through his spiel he spilled his bottle of water all over the table and our feet when his try went sideways. He continued going over the menu but half way through he just walked away!!! What??? We waited a long time for him to come back but in the mean time the bar steward came over and asked if we wanted anything from the bar. My husband did not, I wanted a Diet Coke. SEVERAL minutes later, our waiter came over and finally took our order. 3 other tables came in right after we were seated and by this time they were already eating. Once our appetizer was placed in front of us, he was gone again. Probably 25 minutes went by before he came back and I still hadn't gotten my Diet Coke yet I saw the bar steward shooting the breeze with other tables. I made a comment about the drink and also had he forgotten us...I ordered the Lobster Alfredo which was good and my husband ordered the Spaghetti and Meatballs because he just wanted a good plate of spaghetti. He said it was ok. He only ate one meatball. (Should have gone with a steak I guess) Dessert was just ok in our book. The Creme Brulee was awful. It was Pistachio and tasted burnt. The main dining room had regular Creme Brulee available nightly and it was much better in there. Overall, we weren't impressed with Tuscan Grille when you have to pay a huge upcharge to eat there. And finally, the weather was pretty bad the last two sea days - rain, wind, high sea swells. No fault of Celebrity but it does put a little bit of a damper on the overall cruise. OH, and one more negative...the chair hogs were out in force! These cruise ships have got to come up with some system to change this! I felt so bad for one lady who had been waiting for 2 hours to get 3 chairs together with her family but so many seats were saved that she couldn't. Finally she asked the pool butler to help her and she also complained. The pool butler got our her papers and started tagging the chairs that were in the vicinity and wrote the current time and said that their items would be removed in 30 minutes if no one returned. ALL the ships should start doing this! I got up at 9:00 the first sea day...no chairs at all. On the San Juan day I got up at 7:45 and looked for 10 minutes to find 2 chairs together. I watched a section of chairs - maybe about 7 chairs total - all saved together. No one showed up to sit in them until 10:30. And that was just one person in their party. A guy with a Tennessee cap! Then the rest of his party started showing up over the next hour. So rude! I have no problem with grabbing a chair and going to get breakfast or lunch but not going back to bed! Now for the positives...the port days for St. Martin and St. Kitts were great. We thoroughly enjoyed ourselves each day. (San Juan day was a waste! Why they stop here at 3:30 in the afternoon is beyond me. Everyone else I spoke with agreed. We also got rained on that day out in town.) We didn't do an excursion through the ship but we did do our own each day. No problems at all. Wish we actually could have had 2 days in St. Martin instead of half a day in San Juan! Our room which was a C2 was nice but I've been on other lines that have more storage than the Reflection. Our stateroom attendant was simply awesome! Darkum was his name and he was the best. In fact, I feel like he would have been depressed or maybe would have cried if we were ever not happy with something about the room. At the beginning of the cruise we just asked for extra towels and ice all the time and he obliged on both matters. He was friendly and always had a smile! He got extra tips too! If only our waiter could have learned from Darkum! The other venues for food were all pretty good. We actually found that the Oceanview cafe/buffet was better towards the end of the cruise. In fact, the last sea day was the best! Lots of choices. We also enjoyed tea time every day from 4:00-5:00 in the buffet. We also really enjoyed the burgers from the Mast Grill on deck 15. Very tasty! The entertainment overall was pretty good. We actually preferred the comics over the Reflection singers/dancers and the Tenors or Rock were outstanding. There was a ventriloquist on the last night and he was outstanding too. The house band, Blind Vinyl were really good too. Our cruise director was Maartin and he was quite good too. We opted to pay the extra 25.00 per person to go with the valet luggage program on the last night. They took our luggage from the hallway and we didn't see it again until we arrived at our home airport. So stress free, I loved it! Nice option! So disembarkation was quite easy. When our number was called, we walked off. Customs went fairly quickly as well. It was nice not having to cart our luggage anywhere too. We opted for the bus transfers to/from Miami airport and it went smoothly both times. Read Less
Sail Date March 2017
My husband, daughter, her friend and I cruised on the Reflection over our March Break. I booked and paid for two concierge rooms. This is the first cruise we've been on in 3 years. It's not our first Celebrity cruise but it ... Read More
My husband, daughter, her friend and I cruised on the Reflection over our March Break. I booked and paid for two concierge rooms. This is the first cruise we've been on in 3 years. It's not our first Celebrity cruise but it was our first cruise on Reflection. Embarkation: This was our first time sailing out of Miami. I'm not sure if it is the result of being in a more sleekly run port or if Celebrity has further honed embarkation but I was stunned to be only 20 minutes between port arrival and walking onto the ship! I've never had a smoother embarkation on any cruise ship -- ever! I'm afraid this may have spoiled me for life! The stateroom: Exactly what we expected from a concierge class with respect to size and storage of the room. The room is perfect for TWO people or two people and one small child. Any more than that and you will be struggling for storage and personal space. For this reason, and because we were travelling with two teenage girls (who really need a bathroom unto themselves!) we booked two concierge class rooms and it worked out beautifully! We were pleased to have been extended an invite to sail away from the helipad on one of the port days. That was a fun experience and one we've never been offered as Concierge before! We also understand that a welcome lunch is offered to Concierge in the main dining room but we opted to forego it in favour of exploring the ship instead. A couple of things that we really missed: No fruit basket nor welcome champagne arrived in our room. This is something we always enjoyed previously on our concierge voyages. The other major disappointment was what they now offer as "afternoon canapes" to the Concierge clientele. Seriously - just don't bother. It was cute the first day or two but four stale tortilla chips, a variety of dips and assorted olives was old by about day two. The Reflection Reflection is a solstice class ship. The ship itself is beautiful and very much what I've come to expect from having sailed on two other solstice class ships. The public areas (outside the pool area) are spacious and comfortable. One recurring question was: WHO PICKED THE ART ON THE 12th Deck? I kept having to do a double take at the out of focus pictures outside the elevator and along the stateroom corridor. One of the things I've always appreciated on the solstice class was the art scattered throughout. I give a serious fail to the fuzzy photos. Maybe that's just me though... The "games room" is interesting with the (new to us) electronic tables. We visited several times when our table was not quite ready in the main dining room. It was a fun place to pass the wait time with the girls. We attended two comedy routines on board and they were both outstanding! We wanted to go to see the cirque-du-soleil type acrobatic show but it didn't work out for us the night we planned to attend. I do regret not having seen this as I understand it's excellent. I think the entertainment is a notch above what we have experienced previously on Celebrity! The pool area, usually our favourite place to be, was the opposite this time around. I have never seen a more crowded area on sea days. There was virtually NOWHERE to sit. The pool was constantly crowded and not very enjoyable due to the sheer volume of people. This differs greatly from any other solstice class cruise I have taken before. I realized only this week that the Reflection packs an additional 800 or so guests onto the ship vs. the Equinox and Eclipse. It is not usually that noticeable until the time comes to be poolside on a sea day. For this reason alone, I will be returning to a ship with lesser capacity. I seriously missed the Corning Museum of Glass on the 15th deck. Dining 1) It seems that the main dining room is MUCH more crowded than I have experienced (again due to the fact that Reflection carries more passengers than some of her sister solstice class ships). This is the second reason I will return to a less busy ship... Though we had anytime dining, it became abundantly clear that anytime meant you'd best have a reservation if you don't want to start your meal at 8:30. This was made more pallatable by Jayson - the fabulous maitre-d aboard the Reflection. Seriously, give this man a handshake if you are fortunate enough to encounter him onboard (tell him Cheryl sent you). 2) For the first time ever, I had to return a meal. First, it was very late coming out (which the server had apologized for profusely without having to be asked about it). Then, the lamb we (and the table beside us) had ordered was tough as mutton. The servers did apologize and Jayson handled the situation beautifully -- but it was very surprising this should have happened at all! 3) I really missed the buffet brunch that we have experienced on other ships in prior years. I'm sure this went the way of a budget cut and is not exclusively absent on Reflection but I feel sad that it is no more. 4) The specialty restaurants is where we spent the majority of our evening meals. We purchased the four package and enjoyed QSine, the Tuscan Grille, Murano and the Lawn Club Grill (situated where the Corning Museum of Glass' Hot Glass Show SHOULD be). QSine is always so much fun. The service staff was absolutely delightful and the meal was delicious. We had lots of fun exploring the various dishes that are offered. Murano - this was our first time dining in Murano and the food was very good. We all enjoyed our dinners very much. I had the seared milk fed veal tenderloin and it was wonderful! I also got to taste the chateaubriand (for two) and it was also very delicious and highly recommended! Tuscan Grille - the Tuscan has been one of my favourite specialty restaurants in the past. That changed this time around as the menu has changed (and some of my favourites disappeared!). I was willing to keep an open mind until the Veal Marsala arrived. It was the second worst cruise ship meal I've ever had (the first was only two nights earlier so things were beginning to worry me). If I return to the Tuscan grille in future, it will be for the tuna (which was exquisite). The Lawn Club Grill - (Did I mention this is where CMOG's Hot Glass Show should be? So, this was the last of our four specialty restaurants and I was not impressed. First, our order was completely messed up. It was so windy the night we attended that there were heaters on and blankets being passed around but really? They should have likely shut it down because it was not a comfortable dining experience. We were not certain that they were allowing guests to cook their own food (nothing was mentioned about it and we saw no guests doing so and presumed it was due to the windy weather). We only realized as we were finishing up that we could have, in fact, grilled our own meal. The communication was lacking in every case here. If it hadn't been for the pleasant couple at a neighbouring table we would not have known what was going on... and the food? Mediochre. At best. The Porch - THIS restaurant makes up for any short fall of its neighbour on the 15th deck. It does cost extra and they do prefer a reservation but it is not part of the specialty dining package - you can simply pay them directly. Everything we had here was absolutely wonderful! I cannot recommend the tuna tartare nor the curried shrimp highly enough! They were delectable! The seafood tower (well, not so much a tower really - they should call it something else) was a fun order. Everything was fresh and delicious! This is the one thing I will miss from the Reflection when I return to her sister ships... Customer Service: EXCELLENT. Since my room key failed and needed to be reset no fewer than three times, I can honestly say that the speed and efficiency with which the customer service desk dealt with issues was impressive. They definitely have a smooth running department in that arena! The ports: We went to Grand Cayman, Cozumel, Falmouth Jamaica and Labadee Haiti (not necessarily in that order). The latter two ports were new to us. Grand Cayman: There were 22,000 people in port the day we were there and it was a tender stop. We chose to stay onboard. This was the one and only time we were able to even remotely enjoy the pool area! Cozumel: What I remember of Cozumel was lots of fun. We enjoyed wandering around town scouting souvenirs and finding some special Mexican artifacts to carry home with us. Then, we stopped for lunch. I have only this to say: BEWARE the margueritas in Cozumel. They are very mighty. You don't need as many as you think you do. Enough said! I do look forward to our return to Cozumel next cruise :) Jamaica: We did not leave the port area. We did wander through the shops and found some unique things to bring home. The shop keepers were super nice and helpful and we enjoyed some fine banter nearly everywhere we went. It was a most enjoyable hour or so off the ship. The rest of the time was spent onboard, enjoying the less crowded spaces. Haiti: This is a private island operated by Royal Caribbean. Although it gives absolutely zero feel for the actual culture of the island, they have done an impressive job turning the island into a beach resort. We very much enjoyed our time lounging seaside and swimming in the beautiful blue waters. Celebrity staff really go all out for this island port. They drag an entire kitchen from the ship to an outdoor grill and setup the lunch buffet ashore for all to enjoy. Waiters come by and will bring you anything you desire from the bar. There are all sorts of water sports and fun to be had (for a fee, I'm sure). For the kids, there's a whole blow-up water park by one of the beaches. You can snorkel, rent seadoos and sea kayaks, go on historical tours, join a catamaran and other activities too numerous to mention. In other words, you can do as much or as little as you like on this day and enjoy every bit of it! One major disappointment while visiting the port was the treatment we received by one of the vendors. In my opinion, there are far too many vendors and competition is clearly stiff between them. When I was asked to visit one artist's booth, I wasn't aware at first quite how the scenario would play out. As me and my two teen girls entered the alley of paintings, the artist stood at the opening. I thought nothing of it at first but soon the heat began to build inside the alley and I felt the need to get out but the artist was blocking our exit. I asked to be permitted to pass but he did not budge at first, continuing to ask what I would pay for a painting... I asked again and still he did not respond, repeating that he could ask only a certain amount and suggesting I make an offer. I began to get very hot and more worried that we were not being allowed to leave. I heard people outside beginning to tell him to let us out as well. Finally, he did... and honestly, before that happened I was considering buying from him but afterwards -- not so much. This is not the kind of environment that should be permitted on an island being run by Royal Caribbean. I do see how desperate people are to earn some wages, however, and perhaps that is the true culture of Haiti. I prefer to think that there are more positive aspects that could be presented and recommend that Royal Caribbean take a serious look at the vendor situation. To summarize: We enjoyed cruising on the Reflection. We were intentionally lazy and did not plan port day events. The balcony in our stateroom turned out to be amongst our favourite places to relax. I will definitely continue to cruse Celebrity and look forward to next year's tour where I will once again be in the company of the glass artists. I also look forward to the less crowded experience on the Equinox and Eclipse. So, Reflection, happy to have met you but we are parting ways, I fear. You're more crowded than I like for a cruise ship... but you were fun while it lasted! Miami is such a great port to embark and disembark from. It's been a few years since we sailed out of Port Everglades and I can only hope they followed Miami's example and installed luggage carousels! Read Less
Sail Date March 2017
Cruise every winter and after a couple of disappointing cruises on NCL and RC decided to upgrade a little to Princess and Celebrity. Chose this cruise based on excellent deal on line, plus ports. Have done 2 other cruises on Celebrity. ... Read More
Cruise every winter and after a couple of disappointing cruises on NCL and RC decided to upgrade a little to Princess and Celebrity. Chose this cruise based on excellent deal on line, plus ports. Have done 2 other cruises on Celebrity. Generally an older crowd; a few families Overall very pleased: Crew - exceptionally friendly and service oriented Food - generally excellent. We purchased a dining package that we felt was worth it due to excellence of food and unrushed meals. Skip QSine unless you like creative things and have at least 4 people; Murano and Tuscan Grille were excellent. Regular dining ok except last night was rushed. Ports - St Maarten is a new hotspot and is exceptionally well done; handles lots of ships easily. St Kitts was new to us but was also excellent Arrived too late for PR Tours - Very high seas caused most to be cancelled but the usual stuff is available normally Shows - 1 excellent comedian, 1 so so; good production shows with forgettable music; Beatles imitators very good. Cabin excellent (balcony) My only complaint was not Celebrity's fault but we wound up spending 5 of 7 days at sea, a couple w/o pool. Also seems like everything costs more; forgettable wines at $40 Read Less
Sail Date March 2017
Ship: This was our first Celebrity cruise and we had high expectations based on reviews. Overall, it met our expectations. There was a better mix of people (few young families, large amount of middle age couples and some older people) ... Read More
Ship: This was our first Celebrity cruise and we had high expectations based on reviews. Overall, it met our expectations. There was a better mix of people (few young families, large amount of middle age couples and some older people) than a more upscale cruise line we sailed before. Embarkation was well organized and quick. The ship was very clean, easy to find our way around, and mostly friendly crew. We did feel crowded at times. On nice days it was packed on the outdoor decks with no chairs to be found. Also, the tiny dance floor in the atrium wasn't sufficient for the number of passengers who wanted to dance. Blind Vinyl, the band, was outstanding by the way. Dining: The food in the buffet, main dining room, and specialty restaurants was always delicious. We wish the main dining room had been open for lunch more often though. The Mast Grill was the same food every day (hot dogs, hamburgers, fries). Service: We were happy with the service in all areas of the ship except the person handling specialty dining. He was not friendly or helpful at all and even rude to my husband. One other recommendation was they need to work harder at cleaning up used glasses and plates from the pool area and Sunset Bar. When it was windy, glasses were falling over and rolling around on the deck. Several times we picked up other's glasses and took them to the bar ourselves. Entertainment: We thoroughly enjoyed the shows, especially one of the comedians and the Beatles group. We do wish the game shows were done in a larger venue as you had to get there very early to get a seat. The shows were fun though. Cabin: We were in a concierge level cabin on deck 10. The room was very comfortable and adequate space. We liked the extra storage over the bed. The shower in the bathroom was pretty small though. Don't plan on bending over to shave your legs! Read Less
Sail Date March 2017
Have sailed on RCCL, Celebrity and Holland America 5 times each. Chose Celebrity due to mid size ship with adult solarium, chance to stop at a new port for us - St. Kitt's and the fact it had several sea days. Stellar service and ... Read More
Have sailed on RCCL, Celebrity and Holland America 5 times each. Chose Celebrity due to mid size ship with adult solarium, chance to stop at a new port for us - St. Kitt's and the fact it had several sea days. Stellar service and ship. Rocky seas for 2+ days curtailed ability to enjoy balcony, pool or walking around ships deck and necessitated taking meds for sea sickness. Ship was delayed docking in San Juan until about 6:30 pm and then left at 10 pm. Cruise director Sue fantastic, comic Robbie Prince hilarious. Musical numbers average. With so many sea days (ended up being 4+), deck seating was an issue. So many cruisers come down at 6 am or so and block off chairs - many one in shade and one in sun. Almost impossible to find 2 seats together and very hard to police. Our biggest disappointment is the now high cost of specialty restaurants (unless a high tier cruiser), venues exclusive to suite and high tier guests only and resulting exclusionary status. Read Less
Sail Date March 2017
We really did have a great time and if it weren't for the fact that we've cruised on Celebrity multiple times before and are aware of some perks that they've taken away recently, I would have rated this a 5-star experience. ... Read More
We really did have a great time and if it weren't for the fact that we've cruised on Celebrity multiple times before and are aware of some perks that they've taken away recently, I would have rated this a 5-star experience. The staff was outstanding, the cleanliness was impressive, the food was great, and really everything went very smoothly. The entertainment was good although I would have liked to see a bit more variety in the shows rather than just the Celebrity cast, the comedian, and the singer. Other ships have had more unique shows that we couldn't stop talking about (like jugglers, ventriloquists, magicians, or talents you've never even heard of). On the down side, all of those in our group who were experienced with Celebrity noticed a list of perks that were missing from previous cruises: *no more free sushi in the buffet - it's now only at "Sushi on five" at a-la-carte pricing *no more food sculptures or food art anywhere onboard throughout the cruise *no more special event nights on the pool deck (like the chocolate fountains and food art) *no more linen tablecloth set-up on the balcony with room service *no more towel animals in the stateroom *significant reduction in higher-end liquor availability Now, none of these lost perks are deal breakers by any means and like I said, we all still really enjoyed the cruise. My guess is that they've made cuts to some things in order to offer so many all-inclusive drink package "specials" where basically all guests are now able to get the basic drink package for free when booking. So, that's a reasonable trade-off. Guests (including myself) are probably simply willing to have fewer of those perks if it means unlimited drinks. If that's the case, I can't really blame them :-) Read Less
Sail Date February 2017
Cabin crew great! Restaurants great! Loved Q sine , Marano, Opus. Coordination of Costco cooking special cruise was terrible. Not enough music at the bars. If you asked for it it was background music they would turn on then off? Sunset bar ... Read More
Cabin crew great! Restaurants great! Loved Q sine , Marano, Opus. Coordination of Costco cooking special cruise was terrible. Not enough music at the bars. If you asked for it it was background music they would turn on then off? Sunset bar would have been nice to hear it, there was a Dj for a hour I think one day we caught. To much extra costs now? Had a defective necklace card holder twice and would refund it? Coffee shop was great and like the idea of coffee on 7 but they didn't tell anyone about it? It was terrible changing the arrival times at the ports (Key West) people missed there excursions they booked on there own? The lawn section was always roped off so you couldn't enjoy it? I guess they rent out those lawn chairs sections? why have it and advertise it if you can't use it? Hoping the Equinox had changed to that or this is my last Celebrity cruise I didn't rebook? Read Less
Sail Date February 2017
Great time and a great cruise on the Reflection Western Caribbean. We had a nice balcony cabin category 1A cabin 9211 (on the hump) near the Game On room. The price was right for us on this cruise as we took the go best (4 perks). We ... Read More
Great time and a great cruise on the Reflection Western Caribbean. We had a nice balcony cabin category 1A cabin 9211 (on the hump) near the Game On room. The price was right for us on this cruise as we took the go best (4 perks). We spent some extra on the specialty restaurants. The entire cruise ship staff and the cruise director Sue were really very good. We were also fans of the food in all the venues we tried. We did a future booking and will remain loyal to Celebrity. We would recommend this ship. Great highlights were: Tuscan Grill Grillmasters event at Lawn club The Porch Martini bar Cozumel - beautiful hot sunny day Key West always nice Cruise ship staff (very good) Beautiful ship Food was very good everywhere Sunset bar (FUN) Liars club show The minor flaw: Ocho rios dock (Carnival ship got the better dock) Read Less
Sail Date February 2017
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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