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766 Miami Celebrity Reflection Cruise Reviews

This was only the second Celebrity cruise we've taken, the first being many years ago, and we think they have lived up to their 'Modern Luxury' slogan. We were in a balcony stateroom, #8129 port side, forward on Deck 8 and ... Read More
This was only the second Celebrity cruise we've taken, the first being many years ago, and we think they have lived up to their 'Modern Luxury' slogan. We were in a balcony stateroom, #8129 port side, forward on Deck 8 and it was a good location for getting around. We ate in the main dining room every night, and saw no reason to pay extra for the signature dining as the food and service were excellent. We had the Premium drink package (upgraded from Classic when we boarded) and were generally pleased with that decision because we loved the Martini Bar. Our friends stayed with the Classic and were also very happy with the offerings so it depends on what you like to drink. Everything about the service on-board was excellent, and the ship itself was pristine and well maintained. Cabin service was top notch and unobtrusive, all the entertainment was fun, and the pool and deck areas comfortable. Boarding and disembarking were handled well, with a bit of a wait at the end of the trip, but that seemed to be due to a problem in the terminal with an escalator. One big plus for Celebrity, the stop in Labadee Haiti at their private beach was very well handled! Having your drink package available on the beach was wonderful. (Be aware, it is a very rocky beach though so bring water shoes.) Some minor criticisms: All of the shore excursions offered seemed to be very pricey. We had been to most of the ports before and only left the ship once, but compared to our other cruises the prices seemed very high. The same goes for Internet access. The only package we were offered was for the whole trip at $225, until the last day when it was $25 for an hour to make airline or other arrangements. There was also a very limited amount of smoking areas given the high percentage of European travelers. We heard them complaining about that a lot. Overall a very good experience and we'll surely cruise with Celebrity again. Read Less
Sail Date February 2017
This was the largest ship and most expensive cruise we've taken. Last year we cruised on the Rhapsody of the Seas which seemed like a smaller clone (2000 passengers versus 3000). The dining, cabin and service was exceptional. To ... Read More
This was the largest ship and most expensive cruise we've taken. Last year we cruised on the Rhapsody of the Seas which seemed like a smaller clone (2000 passengers versus 3000). The dining, cabin and service was exceptional. To accommodate 1000 more passengers, obviously the dining and theater areas were larger, but I felt that some of the public areas were actually smaller. The solarium and the pool area were much too small to accommodate so many more passengers and the entertainment area amid ship was definitely smaller with no grand staircase and a much smaller dance floor which translates to fewer chairs and tables. Entertainment was also poorer IMO. The two comedians were very funny, but everything else was decidedly poorer. The crew's entertainment troupe were pretty bad and after their first "performance" we avoided any others. The entertainment director was a cross between a forty year old Phyllis Diller and Cyndi Lauper and her assistants had to try much too hard to be enthusiastic. The director, Sue I believe, thought she was talented enough to put on her own half hour show, she wasn't. We anticipated this and sat at the back of the theater so as not to disturb others when we left early. As I mentioned earlier the pool area seemed smaller than the area on the much smaller Rhapsody where we had little trouble finding chairs at different times of the day. Maybe the areas were about the same size, but then you had 1000 more people searching for chairs. To prevent the jerks from grabbing more than their share of chairs maybe cruise lines can establish a policy where only towels provided to passengers with their cabin numbers emblazoned on them can be used for that purpose. I'm sure this won't solve the problem 100%, but it could be a start. The ports of call were little to speak of but it gave us a chance to enjoy the pool area and to grab good seats at the buffet by returning early. Actually we had a pretty good time, but I attribute that to the company and the premium drink package. Read Less
Sail Date February 2017
As longtime Disney and later Royal Caribbean cruisers my wife and I were looking for a more upscale cruise for just the two of us. We heard good things about Celebrity and jumped when our travel agent found a good deal on this cruise. ... Read More
As longtime Disney and later Royal Caribbean cruisers my wife and I were looking for a more upscale cruise for just the two of us. We heard good things about Celebrity and jumped when our travel agent found a good deal on this cruise. Embarkation at Miami went smoothly, with bags delivered to our room by 4 pm. Cabin small but efficient with sufficient storage space. Lack of any clock annoying and the TV channel selection poor. We bought the 3 restaurant package online and were able to quickly reserve all nights before we left the port. Reserved 4 dinners at the Opus and was able to get the same quiet, out of the way table by the window every night. Very good food and service. Murano, Tuscan Grill and Qsine were all fabulous, with outstanding food and wine, and superior service. Breakfast at the Oceanview Cafe proved too noisy, hectic and we ended up going to the AquaSpa cafe by the end of the cruise. Best meals we have ever had on a cruise! We avoided the nightly entertainment as none seemed interesting and given poor reviews here we were not interested in taking a chance. The bars were a disappointment as all are located in the open, in high traffic areas; none had the quiet, secluded ambience we wanted. The ship had very high end stores and only one "general" store with a very small inventory of Celebrity souvenirs, clothing, etc. We have never seen such a small selection of merchandise on a ship. The ship itself was alright, but nothing extraordinary, and maintenance left something to be desired as one of 8 elevators was always out of service and our toilet did not work the first night due to an issue with the ship pipes (according to our room steward). Our room steward was friendly and worked hard to recover from being late the first night when he was delayed by U.S. customs. We booked all excursions online - Cozumel - loved the Amazing Secret River and Playa Del Carmen tour. A once in a lifetime experience wading almost one kilometer in an underground river. Cayman Islands - Catamaran sail and snorkel - 2 dive sites with only the second one - a submerged US navy ship - being of interest. No free drinks on board, which is a first for me. You would think at least one would be included. Poor coordination between shuttle driver and boat crew left us alone for a few minutes waiting for someone to pick us up. Jamaica - enjoyed the Falmouth and Montego Bay tour, with Jennifer, our outgoing, fun guide who gave an insightful and funny introduction to Jamaican life. Labadee - got 35% discount on same day purchase of the snorkeling trip. Knowledgeable local guides showed us octopus, crabs, and all the various coral life during a 45-60 minute swim.. Disembarkation went smoothly, and we were off the ship by 8:15 am. Overall, we enjoyed the excursions and the onboard dining, but found the ship to be a disappointment. We will use another cruise line for our next cruise. Read Less
Sail Date February 2017
We have done this cruise before, it was not the same. Standards seamed to be lower. The first night, this is 12hrs after the ship docked and started their resupply of goods to the dinning and bar areas. Went to 4 bars to get a Pina Colada ... Read More
We have done this cruise before, it was not the same. Standards seamed to be lower. The first night, this is 12hrs after the ship docked and started their resupply of goods to the dinning and bar areas. Went to 4 bars to get a Pina Colada one of the most popular cocktails. Could not get one, their reason was we are out ??? Wanted a salad with ranch dressing, yep you guessed it, No Ranch. Ranch showed up 3 days later. Others were looking for the same. Breakfast, Eggs way over cooked, No Grape Jelly, No Biscuits. Food bowls on the buffet line were not kept full, had to wait or come back later. Main Dinning room food was OK to Good, but the Steaks were not cooked to order, very thin sliced. The crew were not over the top friendly. The Casino Bar was the worst with very rude bartender, never smiled. Shows were Great, Cabin boy was Great, the Ships condition was Great. We completed the Ships survey so we'll see if there is an improvement on our next cruise on Reflection. Even a Bad Cruise is better than a good day at work. Read Less
Sail Date February 2017
We are a late 60s couple with over 35 cruises under our belt so we know that not everyone is curious about the same areas when they read a review. This review of our Super Bowl cruise on the Reflection covers things that we are interested ... Read More
We are a late 60s couple with over 35 cruises under our belt so we know that not everyone is curious about the same areas when they read a review. This review of our Super Bowl cruise on the Reflection covers things that we are interested in personally when reading a review. We parked off site in Miami and it went well. You can read my very detailed review of parking on the CC departure ports forum if you are interested. We are Elite members and were on board very quickly from start to finish. We arrived shortly after 1:00. We rolled our luggage aboard which makes it easy to settle in the cabin quickly. We had cabin 6163 which was a balcony cabin just above the life boats. We really liked the cabin, it was very clean and Nestor the steward was perfect. The location was great for the elevator or for walking down the stairs one floor to pass through the ship on a public floor. The view was a bit obstructed looking down but fine looking straight out. There was some light at night from the walking deck below but no smoke and really no noise from inside or outside except the neighbors slamming doors. We had 6:00 traditional dining and it was fine. We sat at a very large table by the window with two other couples. The service and the food were both good. My DH’s O’Douls was there waiting for us every night when we arrived and decaf coffee was served every night with dessert as requested. We checked out our original table shortly after boarding and were not happy with the location or size. We had requested a table for 6 or 8 and the original was a table for 2 abutting a service station. We enjoy the company of others during dinner and do not like the noise and clatter of dishes at the service station. The head waiter working at the dining room entrance was very helpful in relocating us to a very good table beginning the first night. We only ate in the buffet for breakfast and snacks but it was fine. The certainly did a good job of clearing tables and getting everyone fed the last morning. We liked the cooked to order egg and toast stations. The Café El Bacio 2 in the buffet was very busy in the morning serving fancy coffees and juices to all of us on drink packages. We were on a culinary program through our on line travel agent that included the classic drink package and a special 5 course lunch in Qsine prepared by our visiting chef in addition to 2 cooking demonstrations and a tour of the wine tower. We are not big drinkers but we enjoyed having the drink package and used it quite a bit for specialty coffees and bottled waters in addition to wine at dinner. I think the bar tenders did a good job serving considering that nearly everyone on board was on some sort of drink package. Our roll call group met for Sail Away at the Sunset Bar after the muster. We joined in on a Super Bowl scores betting pool set up by a CC member on our roll call. He did a good job with it and it was fun. Celebrity (Sue and her crew) did a bang up job with the Super Bowl Party in the theater. We had never been on a Super Bowl cruise and did not know what to expect. It was a lot of fun and there was all the usual Super Bowl food including sliders, nachos, chicken wings and hot dogs. The party started about 5:30 and there was a big crowd coming and going all night. The TV feed did not have commercials but we saw the full half time show. It was a great game whichever side you were cheering for that night. We got off in all the ports but did not do any interesting excursions. The highlights of the cruise for us were the Chef luncheon and demos and the Super Bowl party. We also loved the non-smoking casino and enjoyed playing through our OBC there. My name was draw for the Officers vs. Guests Texas Holdem tournament and I really enjoyed getting a free chance to win. I hope this helps others pick a cruise or a dining table or a cabin in the future. Read Less
Sail Date February 2017
Enjoyed the night before the cruise in South Beach almost as much as the port of calls. South Beach felt like it was in a South American. Lot of restaurants on Lincoln Mall to eat lunch and dinner, and a lot of clubs along Oceanside Drive ... Read More
Enjoyed the night before the cruise in South Beach almost as much as the port of calls. South Beach felt like it was in a South American. Lot of restaurants on Lincoln Mall to eat lunch and dinner, and a lot of clubs along Oceanside Drive to people watch. It is a 15 minute taxi ride to the port from South Beach. Got at the port about 10:15 and were able to board by 11:00, cabins available at 1:00. Ship was clean and every crew member I dealt with was very friendly and helpful. Only a very few children on this cruise. Reminded me of spring break for seniors. All the bars and clubs were lively until about 12:00. Entertainment was what I expected for free, but I would not have wanted to pay for any of it. Had a superbowl party in the theater for the big game, with all the hot dogs and chips you would expect for a superbowl party. We ate at one specialty dining room, the Porch, the first night of the cruise. it was the best steak I ever ate. Wished we had signed up for the specialty restaurant package to sample the other specialty restaurants. The main dining room service was spectacular, but the food was mundane. Our cabin was clean and what we expected. My only complaint was that we were located over a loud automatic door to the deck where everyone would go at all hours to smoke. We self disembarked, and were at the airport at 9:00. Do not buy the internet package. It is very overpriced to begin with, and it is extremely slow. I could only get email and it was useless for video. I got it to stay in touch with work during the cruise, but it would have been cheaper and faster to pay for international service on my phone at the ports of call. Read Less
Sail Date February 2017
My wife and I are 58- 59 years old, this was our 10th cruise.First on Celebrity. Our previous cruises have been with Royal and Princess. Between them we preferred Royal because of their entertainment,activities more our age group. Our ... Read More
My wife and I are 58- 59 years old, this was our 10th cruise.First on Celebrity. Our previous cruises have been with Royal and Princess. Between them we preferred Royal because of their entertainment,activities more our age group. Our experience on this cruise was outstanding. Everything on this ship was top notch. Clean beyond clean. Service excellent. People working in any capacity friendly courteous. Food was very good. Q-sine outstanding, Mast grill burgers awesome. Bar service everywhere was great. Martini bar puts on a show almost every night. Cruise director Sue, hard working does a wonderful job. Entertainment was all very good. Music everywhere all the time. Silent disco a blast.House band Black vynal great. Our cabin balcony obstructed view was great, super clean Syad did a great job. This was our first celebrity not gonna be our last... The only problems my wife encountered all week was by Cranky, not that happy older people who hogged extra seats complained about just about everything that the could complain about. All the people we socialized with on the ship near our age group all loved this cruise. In closing, don't believe all the negatives you will read about this ship or celebrity. Go with a open mind and ready to enjoy yourself. I think you will REALLY enjoy this ship. Read Less
Sail Date February 2017
Took 2 sets of friends who were first time cruisers and they loved it. Already booked another one on board. Service, Food and more Service. The cruise director was great. I loved the silent disco parties they had 3 times. The evening ... Read More
Took 2 sets of friends who were first time cruisers and they loved it. Already booked another one on board. Service, Food and more Service. The cruise director was great. I loved the silent disco parties they had 3 times. The evening comedians were good too. I feel the food in the dining room was top notch and so was the service. Buffet upstairs was also very good lots of different meat to carve. Pizza the best. Nothing to complain about. I thought the people in the future cruise department could be a bit more friendly. The casino host did a good job in the evenings, lots of fun. Ship is clean. I didn't like the short stop in San Juan. Not much to do when you pull in at 3p.m. and have to be back on board by 9p.m. St. Kitt's not a lot to do their either, but this hasn't bothered me as it's all about the ship. Love St. Maarten. Read Less
Sail Date February 2017
Most everything was great with a few exceptions. Bar service was slow and some of the casino bartenders were rude. Also, in the dining room, there was way too much time between courses. However, the food was excellent. The food in the ... Read More
Most everything was great with a few exceptions. Bar service was slow and some of the casino bartenders were rude. Also, in the dining room, there was way too much time between courses. However, the food was excellent. The food in the oceanview cafe was good but I wish there was more variety. It was the same thing every day. People were putting towels out in the pool area early in the morning and not showing up until hours later so seating was limited for those of us who were actually there to use the pool! When it came to the super bowl pool, they ended up paying out on 4th quarter and not the final score so we lost out and the casino manager wouldn't budge. Our room attendant, Lawrie did a great job keeping our ice filled throughout the day. He also brought me an extension cord as soon as we boarded, and opened the balconies between our 4 cabins. Read Less
Sail Date February 2017
This was our second cruise on Reflection and third cruise total. We previously have done the eastern Caribbean on Reflection and Alaska on the Solstice. We didn't really care much about the ports of call and planned to stay on the ... Read More
This was our second cruise on Reflection and third cruise total. We previously have done the eastern Caribbean on Reflection and Alaska on the Solstice. We didn't really care much about the ports of call and planned to stay on the ship at several stops. Embarkation was fast, it took one hour from the car rental center at Miami airport until we were on board having lunch. We had over $500 in on board credits and spent it on 1/2 price night at the Tuscan Grille, upgrade to the premium beverage package, 2 massages, one hour of internet and one manicure . The Tuscan Grill was good but would not pay $45 per person. Take advantage of the first night 50% discount. The pasta carbonara was very good. We are wine drinkers and this was our first time with any type of beverage package. It worked out well but only because we upgraded to premium. The classic package would never have worked for us. The wines by the glass at the Ensemble lounge and Cellar Masters were good. The wines at Blu were very good. The Steel Chardonnay, Ouriva Zin, Tapiz Malbec, and Domaine Chandon sparkling wines all worked well with our dinners. We also indulged in the coffees on deck 5 and mudslides at the pool bars. Also having access to unlimited water was great. Will definitely do this again on our next cruise. The Canyon Ranch spa was a great disappointment. My massage was good the therapist was knowledgeable and listened to what I wanted although she used way too much oil. My wife had a horrible experience with the therapist trying to upsell her and not listening to what she wanted. The staff at the spa desk were very snooty and not very engaging. They acted like they were doing you a favor. The Persian garden steam and sauna rooms were good but I don't find laying on those stone beds very comfortable and the room is not very relaxing once it gets crowded. My wife's manicure was good. We will never have another massage on board a ship, it's very expensive and not a great value. The food at Blu was good to excellent, dinners were interesting but I found the breakfasts not very pleasing. The omelets were very over cooked, the regular egg dishes were very bland and just didn't taste like what we get a home. The croissants and pastries were great. We like Blu and book AQ for access to the restaurant. The experience is a little more peaceful than Opus. The entertainment was mixed, the comedians Al Ducharme and Miguel Washington were very good, and the Beatles show was fun. The two show productions were awful, very loud singing and very hokey performances. Why singers think it is necessary to sing at the top of their lungs when they are miked is beyond me. We attended the early shows, sat in back to sneak out if we needed to. The cruise director Sue was fun and and her show was excellent. Ports of Call: We walked into Cozumel, it was very windy and took about 45 minutes. We stayed about 5 minutes and took a cab back to the ship. Lots of touristy shops, nothing real special. ( We lived in Mexico for 5 years so we are very familiar with the food, culture etc). The tender experience at Grand Cayman was our first and didn't realize we had to get tickets early. When we strolled down to pick them up we were number 48 , with an estimated wait of 3 hours. The sea conditions were very rough and the tendering process was very slow. We stayed on board and had a great time. In Falmouth we took the Walking Heritage tour and had a great time, highly recommend it. Very educational and not very strenuous. Good historical overview of the town. We stayed on board at Labadee and enjoyed an almost empty ship. We are not beach people, so this stop didn't have much appeal. AQ cabin 1620 on the hump was quite and the veranda extra large. Our steward John was the best we have had so far on Celebrity. We booked two future cruises to take advantage of some of the special perks Celebrity was offering when booking on board. On the down side some of the pool bartenders weren't very pleasant, the guy working at the iLounge was very bored, the guy at the fitness center was very rude when we tried to get some answers on the protocols of the treadmills....30 minutes is suggested but not enforced. Most of the chairs at the pool were reserved by 7:30 on sea days. Hate the crowded elevators so we try to take the stairs when possible. Deck 11 to 14 no problem. One elevator was out of service, which made for longer waits and more crowding. All in all a good cruise, met some great people from Canada and Sweden. It was nice getting out of our bubble. Read Less
Sail Date January 2017
First time sailing with Celebrity and we were very impressed with the quality of food, wine, and service! Everyone we came in contact with was friendly and helpful. The ship was modern, beautiful, and very clean. We had an AquaClass ... Read More
First time sailing with Celebrity and we were very impressed with the quality of food, wine, and service! Everyone we came in contact with was friendly and helpful. The ship was modern, beautiful, and very clean. We had an AquaClass balcony cabin and especially enjoyed the size of the balcony. The cabin space was small (as usual on cruise ships) but didn't feel cramped. I liked that the casino was non smoking. We would happily sail on Celebrity again. We didn't do many shore excursions but if you visit Jamaica (we went to Falmouth) set up a private tour with Patrice Bailey (patbailey52@yahoo.com). She doesn't have a website and I happened to see her name mentioned in some previous shore excursion reviews. She set up a personal tour of Jamaica for my family at a very reasonable price. I emailed her asking her to just set up some nice spots to tour over a few hours. She recommended some great places to see and we could spend as long as we wanted at each sightseeing spot. Very impressed! Read Less
Sail Date January 2017
My husband (32) and I (29) have been on the Reflection in March 2014 and loved the experience so after a horrible NCL experience in 2015 decided to go back to Celebrity and visit the beautiful Reflection again. My husband and I are ... Read More
My husband (32) and I (29) have been on the Reflection in March 2014 and loved the experience so after a horrible NCL experience in 2015 decided to go back to Celebrity and visit the beautiful Reflection again. My husband and I are childless and enjoy the concept of 'luxurious cruising' including fine dining experiences, fantastic customer service and a relaxing atmosphere. Our cruise was from January 28th to February 4th - Western Caribbean itinerary compared to our 2014 cruise which covered the Eastern Caribbean. There has definitely been some changes from 2014 Reflection to 2017 Reflection including the removal of Bistro on 5, switching The Porch to seafood based and changing Michaels Club from a unique craft beer pub to an exclusive club - all of these were greatly missed on our 2017 cruise but did not impact the time we had this time around. Food: We've experienced Murano, Qsine, Lawn Club Grill and Tuscan Grille on our prior cruise and opted to go back to Murano which I can describe as a perfect French dining experience. This gem both in 2014 and 2017 were executive perfectly. We've had meals at high-end restaurants all over the US and Canada and the meals had at Murano were easily top 5 at 10% of the cost. Opus provided us with fantastic dining experiences as well - prompt service, hot and well-seasoned food was perfectly paired with delivery of wine (topped up before even being close to being finished). Passengers: As we experienced in 2014 - we are in the 5% of this cruise based on our age group. Most passengers were 50+ in age and the quantity of children on board were extremely low but made for a relaxing and screaming free environment. Guests from Canadian, American and European passengers was well represented and the majority of fellow passengers were friendly, polite and 'douche-free'. My husband and I are 'old souls' and I feel like most people old enough to be our parents/grandparents were out partying while we were in our room watching Top Chef on demand. Entertainment/Activities: Live music was perfect, I love the use of the foyer and the ongoing live musical performances. In 2017 they moved a lot of the weird disco music from the pool area to the Martini bar area which was a nice change. Celebrity was trying to appeal too much to a younger crowd in 2014 so I was happy to no longer see random DJs raving it up in the Solarium. The entertainment in the main theatre was okay (production based shows) to amazing (Hard Days Night, Miguel Washington and Marcus Terell & The Serenades (amazing - more of this please!). Celebrity Life entertainment was okay on this cruise, Liar's Club was one of the worst things I've ever experienced on a cruise - please rethink this - or recast because it was just not good. Cruise Director Sue was good - she was present and active on the board with the perfect amount of sass. Public Area: The boat is well maintained as it's going on three years since our last trip on the Reflection, the boat looked the exact same - well maintained and simply beautiful. Value for Money: We took advantage of 'The Best' package including premium drink package, internet, $300 credit and gratuities which is always well worth it for us. I found the internet to be fairly okay for us to touch base with friends and family and assist with keeping up with work and onboard credits certainly helped with the expensive shore excursions we always partake in. Considering the cost of this cruise comparatively to a similar scale on NCL Breakaway in 2014 - I'll cruise with Celebrity likely exclusively moving forward. Read Less
Sail Date January 2017
My partner and I have cruised exclusively with Celebrity and this was another great one. The ship is in great shape and we found the crew incredibly friendly and accommodating We had a Concierge Class Cabin (1409) and loved it. This was ... Read More
My partner and I have cruised exclusively with Celebrity and this was another great one. The ship is in great shape and we found the crew incredibly friendly and accommodating We had a Concierge Class Cabin (1409) and loved it. This was a sunset veranda cabin on deck 10. Our cabin steward, Michael, was exceptional and took great care of us. We dined each night in the Opus Dining Room and our service team were great. We found the food quality and taste excellent. As a vegan, Celebrity has always taken care of my dietary needs. They have a separate vegetarian menu which they can adapt to vegan. One of my suggestions to Celebrity is to switch up the vegetarian menu as it has been the same for the past 3 - 4 years. The Ocean View Cafe was always great - lots of options and food was always hot and fresh. There were times when it was extremely busy in the Cafe and hard to find a seat, particularly on the last sea day when they had the "special" buffet (which we didn't really find any different that other days other than the chocolate fountain). We've seen a big improvement in the shows on Celebrity over the years. Typical cruise ship shows, but the cast was extremely talented and energetic. Service at bars was good. Last year we noticed that bar service was not great - long line ups and slow. It was nice to see this change for the better this time. Our favourite bartender, Sasha, who worked at the pool bar and the Ensemble Lounge bar took great care of us all week. If you go on the Reflection look for her! We didn't partake in any shore excursions so can't comment on those. Our biggest pet peeve was the amount of up-selling that went on all week - mostly for drink packages and specialty dining. It was very aggressive on this cruise and we felt timing was often inappropriate (for example when sitting trying to enjoy lunch in the Ocean View Cafe staff were constantly coming up to us to try to sell us specialty dining). This cruise was sold out so there were times when it felt a bit crowded on board - something we have not felt before with Celebrity. Embarkation and disembarkation were extremely smooth and quick. We had a great time and continue to enjoy and recommend the Celebrity brand. Read Less
Sail Date January 2017
Background: I am 75 and my wife is 66. This was our 16th cruise overall with several on Celebrity. We have been on Solstice, (its 2nd voyge), The Silhouette, (September of 2013), and now on Reflection. We normally cruise in January ... Read More
Background: I am 75 and my wife is 66. This was our 16th cruise overall with several on Celebrity. We have been on Solstice, (its 2nd voyge), The Silhouette, (September of 2013), and now on Reflection. We normally cruise in January due to a birthday and anniversary. We also book mostly Balcony cabins. We were in Agua cabin on Silhouette in 2013 and really liked it. Especially eating in Blu. That was a 12 day Mediterranean cruise Rome to Vinice. We booked AQUA class on this ship in Cabin 2148. We took a flight to Ft Lauderdale on Thursday before cruise and rented a budget rent a car and visited family. We drove on Saturday morning to the Port of Miami about one and half hour from FLL. Budget has a drop about 10 minutes from Port. The free shuttle starts dropping at ship on other end of pier so we were last off. Arrived at ship about 1125am. Embarkation: Smooth. Arrived at ship about 1125am. Checked bags with porter, entered cruise building, processed within 10 minutes and boarded ship. We were checked in on Aqua class Q so went fast. The regular line was not moving so well. Went up to Garden café and had lunch. Not crowded and food was plentiful and tasty. Ship: Reflection looked in great shape, no obvious wear and tear. Even with 3200 people on board, it did not seem very crowded. The ship interior is beautiful, very well maintained and in excellent shape. The crew always seemed to be cleaning with a smile and got you with the hand sanitizer very often. The rooms were modern, again in excellent shape. The beds were comfortable, not too firm nor too soft, a balance that would probably be to everyone’s liking. I really do not have anything negative to say because the boat in general is clean, beautiful and decorated with quality materials. Our Stateroom attendant went above and beyond to ensure that our stay was comfortable and the service he provided was exceptional. Cabin: We stayed in Room 2148, Aqua class forward midships deck 12.one deck below Oceanview Cafe. Balcony was big enough for 2 chairs and small ottomans with table AND 1 lounger; it was covered and was shaded from sun parts of days depending on sun's location. Bathroom was large and the shower actually had room in it with shower doors that close and don't leak water all over! Drawers in the bathroom were great for makeup etc. Balcony seemed larger than on most ships. We loved Aqua Class, and overall it was worth the additional cost. We didn't use the Persian Garden at all. The food in Blu alone was worth booking Aqua, but when you add on the early boarding and the bathroom products and that shower. (Did I say it had additional jets). I found the AC to be at exactly the right temperature inside the ship. Sometimes, the difference between outside and inside is too pronounced, but I thought the ship managed the temperature differential real well. Inside the ship was always comfortable, but never too cold. Qusine We also ate in Qsine one night - a specialty restaurant we had tried before on the Silhouette. Food was interestingly presented and was very good (the crab balls were just as good as the first time). Service was attentive and friendly. Most people have the tendency to order way too much food - we ordered 6 courses plus dessert and were stuffed. The menu is on an I-Pad and you order from it. Murano Contemporary French Restaurant We had dinner at this restaurant and the food was outstanding and the service was excellent. I had the lobster which was prepared in a French way at our table and was really tasty. It was cooked by our waiter and served piping hot. One person in our party had a steak that could be cut with a fork and one of the ladies had the salmon. Dinner was not hurried or rushed and we had everything from appetizer thru dessert. Café al Bacio deck 5. This was a good stop anytime of the day, especially in morning for Tea or something hot to drink plus pastries or desserts. Our premium drink package came in handy. Lawn Club Grille This was by far, our best meal of the cruise. We actually booked the reservations at breakfast one morning in the Oceanview Café with Lorenzo one of the waiters in the Lawn Club Grille. He was so excited about the venue that it made us want to eat there. It was on deck 15 next to the lawn and was enclosed in glass and a little bit breezy, but not that you could not get by. Service could not have been any better. Lorenzo was as good as promised and made our experience special. Everything from the salad bar, to the flat bread, to the meats was delicious and plentiful. I ended up having lamb chops, rib steak and the shrimp and scallop skewer all cooked to perfection. Oceanview Café This is one of the better buffets on any ship. They do get busy at times during the day but the crew does a good job taking care of things and I like the fact that you are really never in a line. The kiosks are situated around and you have many choices. Even the egg stations were easy to negotiate. Variety was good. BLU Dining: As Aqua guests, we got to eat in the Aqua restaurant Blu, located on Deck 5 starboard across from Qsine and next to the Tuscan Grill. The Blu restaurant staff + chef gets a 5 star all around from me. From all of the trips I’ve taken, the food served at that restaurant varied from very good to excellent. The ingredients were fresh, the choice interesting and the cooking of the various meats and fishes perfect. Generally speaking, you had one pasta, one fish, one vegetarian meal, one poultry and usually one or two choices of meat. You always had the possibility of salmon or steak. We usually had dinner around 7pm each night and each night we were there the host gave us the same table with the same excellent waiters, (especially the one that was 6’ 6” tall). Spa café – it’s situation on the 14th deck, but inside near the pool area reserved for 16+. I ate a few lunches there. Smaller salad bar, but always fresh – same protein problem, and a few appetizers dishes that were hit of misses, but always minimally ok. They have a very nice smoothie bar, but the wait can be a little daunting. Entertainment: The production cast performed Elysium(Sunday) Broken Strings (Thursday) as well as a Broadway night where the singers performed.(Tuesday) Also Marcus Terell & the Seranades (Monday) In addition, they held a matinee show, Maxx, (Friday 230pm). involving specialty acrobats as well as an original storyline. Overall they were good...the singing was better than recent shows on Celebrity and RCI and the dancing was mostly in sync. The storylines were hard to follow at times. Friday evening was a Beatles tribute band called Hard Days Night which put on terrific show. The specialty acts were comedians, both with funny moments, Al Ducharme Saturday evening at 7pm and 9pm in the main theater and Miguel Washington (Wednesday) who was very good as well. Miguel also did a late night show on Friday night. In the Ensemble lounge everynight was the Arkadia Duo or Willian Barboza: solo guitarist plus more entertainers providing music to listen and have a cocktail by. Blind Vinyl were in the grand foyer each night and really rocked the place. Overall, we enjoyed the shows and would see most of them again. We missed the cruise director's ( Sue Denning) performance and heard the cruise director was fabulous. We are not enamored of the late night game shows anymore; we did not go to these. Other Activities: Plenty to do on ship.....trivia, art auctions ( if that's your thing), shopping, casino, bingo, bocce games on the lawn, cruise port shopping lectures. The enrichment lecturer had multiple talks on astronomy, probably very interesting, but all of his talks " interfered" with trivia times ( and did not catch him on the TV replays) . Multiple exercise options on ship.....walking, spin classes, yoga classes, Zumba once or twice....fitness center well equipped Pools and poolsides – There are 3 pools, 2 open to everyone and 1 for 16+. On sea days, the people go crazy real early and by 8-8h30 am, the seats near the pools are often mostly taken. On non-sea days, it is relatively easy to find a spot. Also – and huge props to them, the pool staff is fairly fast to make available chairs that have been unused for a while, even when they still have towels on them. Service: Very good in general. Staff willing to engage in pleasantries, especially Housekeeping staff. In crowded areas, staff still helpful if not overtly friendly. I saw no major issues. Disembarkation: Again smooth. We had an early flight out, so we exited our room shortly after 7 am and did the walk off. We had gotten up early and had breakfast in the Oceanview Café. It was only a matter 15 minutes to get through customs. We rode with friends who dropped us at MIA airport and we made an 1125am flight. Summary: A very enjoyable cruise. Would definitely travel on Reflection again and highly recommend this cruise. In general, service varied from very great to exceptional. Bar Staff – courteous and quick service We purchased the Classic liquor package that we upgraded to Premium. Well worth the extra money to not have to sign anything. You just gave them the card and they gave it back. Stateroom attendant – extraordinary service Restaurant staff – In general, excellent work at all restaurants in terms of services Guest relations – I really liked the service provided by guest relations. PORTS: Cozumel – Our first stop was Cozumel and we had arranged an all inclusive day pass at Playa Uvas. The resort is located about 15 minutes from the cruise pier and a taxi ride for $5.00 per person. The beach was not crowded and packed in. It is a bit rocky and more for snorkeling than swimming. No vendors. Our beach attendant was attentive and supplyed us with drinks from a menu. Lunch was excellent and we could have used a to go box. There was a good variety of food to choose from. They have very clean restrooms and a place to shower and change. You can check them out online. This was a first for us because this was about the 9th or 10th time in CZM and we usually just go into town and have Civiche at the Palms restaurant by the square and across from ferry terminal. Grand Cayman – other than the tender problems, Grand Cayman is an interesting destination. The 7 mile beach which is not really 7 miles is a nice, while not very large beach. I had visited there years ago and there was only two hotels there. One being a Holiday Inn. With 6 boats in port, all beaches were pretty packed. We had reservations at Royal Palms on 7 mile beach . We were late getting off the ship because of high winds and the tendering process. Royal Palms had our beach cabana saved for us and it was well worth the $125.00 fee. It was a covered area with a table and 4 chairs plus 4 beach loungers. You can have up to 8 people and there is space for them, just pay $12.00 for each person over 4. The beach area was very crowded but the area around our cababa was open. Bar service was good and the food and drinks were reasonably priced. You can just take a taxi there and pay entrance fee of $2.00 and the $12.00 for beach lounger and $15.00 for umbrella. The beach cabana is $125.00 and a pool cabana is $75.00. It is best if you go online and reserve. Taxi or bus was $4.00 per person both to and from the cruise pier. There was plenty of transportation available from the resort and no waiting. Jamaica – There’s nothing much at Falmouth. The only disadvantage of Jamaica is that the ship lands slightly far from any activity and there is some travelling time either way. About 1 hour to go to Ocho Rios, or 1 hour the other way to go to Montego Bay. We got off the ship and shopped in the enclosed area by the ship. The stores had anything you would want. We had been to Jamaica and had done Dunn’s River Falls before and other excursions so we did not go outside the immediate area. Labadee the private area for Royal and Celebrity. We had booked us a cabana thru Celebrity and it was the best of all. We were in an area that was very private and we almost had the beach to ourselves. Only cabana users got into this area. The cabana had a couch along the back and one side that was very comfortable. It had floats for swimming and a coffee table. They also provided a cooler stocked with drinking water. There were two attendants in the area (Joanem Pierre and Serge Dorteous) that gave us excellent service and we did not lack for anything. We also got to use our premium drink package. Lunch was also good and served around noon. This area was especially nice for me because there was lots of shade in the area, plus plenty of sun for my wife. The cost of cabna was shared with another couple which made the cost about $150.00 per couple. I would highly recommend this and it is well worth the cost. Read Less
Sail Date January 2017
We had very poor service on this ship. The staff at the buffet was rude. They tried to give me an omelet with out a plate. When I asked for a plate, I was told to get one at the end of the line. The line was long, like every other place on ... Read More
We had very poor service on this ship. The staff at the buffet was rude. They tried to give me an omelet with out a plate. When I asked for a plate, I was told to get one at the end of the line. The line was long, like every other place on this ship. When my wife complained, the manager Dariusz was almost laughing. He had a big smile on his face. Not sailing on Celebrity again. To get a bottle of water you have to stand in line at the bar. This is the water bottle policy.The bartenders serve customers, first come, first serve.So you have to wait for drinks to be made for all the customers before you, to get your bottle of water. When we complained at customer relations, we were told the bartenders are trained this way. When I got the omelet, it was small and dry. Not worth waiting for. The prime rib was dry and chewy from the carvery station. The pork chop was overdone. Read Less
Sail Date January 2017
My husband and I have been on a celebrity ship ten years ago. We have been on other lines since then. We have been on Disney and Norwegian. This was our 7th cruise. We chose celebrity again because of the food and entertainment. We ... Read More
My husband and I have been on a celebrity ship ten years ago. We have been on other lines since then. We have been on Disney and Norwegian. This was our 7th cruise. We chose celebrity again because of the food and entertainment. We decided to do the concierge room. This is an upgrade from our usual but with the shipboard credit it was a no brainer. We were going to add a classic beverage package. Plus we did an excursion with shipboard credit. The room itself wasn't any better than other ships I have been on except maybe the bathroom. It seemed better arranged and shower seemed nicer. We got champagne upon arrival and the canopies each day. Don't expect much here. Each day we got four tortilla chips, blob of cream cheese, olives and one thing different like a cookie or a quarter of a sandwich. The lunch for concierge was the worst meal on the entire trip. My husband and I both pick lamb chops over fish. They were almost unedible. The rest of the meals were very good in main dining room. We did eat at one speciality restaurant which was the Tuscan grill with our unused shipboard credit. I can say it wasn't worth it. The food was good but not great. They could get more people to use these restaurants if they wouldn't charge so much. Years ago the extra charge was $15 to $20 and now they want $45 per person. The restaurant wasn't even half full. The ship itself was beautiful. The entertainment was good. We liked the ensemble bar the best. They were efficient and would even bring over a snack. The passport bar was usually busy and a couple times my husband had to go the bar to get our drinks. The waitress ignored us. The employees on a whole didn't seem that friendly. Our cabin steward and our main dining wait staff were friendlier. I would get a mocha each morning with my beverage package. They were efficient but not friendly. The stores on board always cater to those who want to buy high end items. Then one store with a few cheap things like key chains. I wish they had some items that weren't cheap or high end but some where in the middle. The pool area was nice but sometimes hard to find a chair. This was the passengers fault though. People get up and leave their towels instead of putting them in used towel bin when they are done. We stayed on the ship in Cozumel because we had been there. We did our only excursion on Grand Cayman. I really enjoyed the turtle farm and dolphin encounter. The only bad thing that happened was after the turtle farm we were to meet our guide out front at a certain time and she forgot us. She was to guide across us the street to dolphin encounter. The passengers discussed this as she was at least fifteen minutes late. We all decided to walk across the street. When she saw us she apologized but I find there is no excuse for forgetting us. We missed a talk at the beginning of dolphin encounter but I really enjoyed the dolphin encounter. We got off the ship in Jamaica and just walked a little ways into Falmouth which was a little depressing. The town is really run down. We probably should of booked some kind of excursion there. Some of the passengers talked about getting into cars with strangers that took them to some fishing village or government building but I wouldn't do that. Our last port Labadee in Haiti was nice. We really enjoyed the beach. It was beautiful there. I have motion sickness and wear the motion sickness patch and didn't feel the ship moving except when we entered a port. On a whole we thought it was a good cruise but we both thought something was missing. Maybe your expectations get a little high. I heard other people say that they had been on this ship before and it was a good cruise. I probably wouldn't go on this particular ship again because we liked to try different ships. Read Less
Sail Date January 2017
This was our first Celebrity cruise having taken Carnival and Princess in the past. We had a concierge verandah cabin that I have to say was very nice. The over the bed storage a little hard to access and organize but roomy and the balcony ... Read More
This was our first Celebrity cruise having taken Carnival and Princess in the past. We had a concierge verandah cabin that I have to say was very nice. The over the bed storage a little hard to access and organize but roomy and the balcony big especially compared to princess. The best part was the modern bathroom with a closing shower door and plenty of storage space. Getting on and off the ship was a breeze and sailing out of Miami very nice. We were lucky with great weather all week except for some very high winds the one day. Service was excellent had a few problems with our internet codes not working and also our keys kept demagnetizing but don't know if that was our fault or not but very minor things. The food in the MDR Opus was the best we every had on a cruise. The wait staff was lovely and we always looked forward to dinner. Yes sometimes it took over 2 hours from start to finish but that is one thing we like about cruises so not a problem. We were a party of 6 and did the anytime dining and that worked out perfectly for us. We did make several reservations in advance and they took very good care of us. I knew that we wanted to try Qsine and the Lawn Club Grill so I made those reservations early in the week. Qsine was just stellar and awesome experience and would definitely go back again. Lawn Club was good just not as good as we expected we may have just been full of food and beverage lol. Speaking of beverages our favorite was the martini bar a must do for us every night. We had the ultimate beverage package and definitely the way to go. We found bar service mostly great anywhere on the ship. Always something going on and the music selections were just perfect for us. Blind Vinyl the house band very good. Dancing in the atrium one night the sky lounge the next and pool deck for Motown so much fun! Also want to mention sushi on 5 which we did for lunch one day and it was very good. All ports were great however would have liked to have more time in San Juan which is amazing by the way and will spend more time there! Casino was tight and spent less time than usual there as we were having so much fun. Check out the silent disco that was pretty cool. Saw a bit of a show here and there they seemed good if not Broadway worthy. So much fun that we booked another one onboard for NYE 2017. Celebrity may have made us loyal to a cruise line finally. Pool was fun but crowded of course and you must check out the solarium which was very relaxing and quick tip if your back that way check out the aqua café which is free and had some really lovely light lunchtime food. Don't hesitate to book this ship. We traveled in late January and I didn't see very many kids which was also a plus in my book. Read Less
Sail Date January 2017
Sailed on this cruise with eleven friends. I haven't been on a Celebrity Cruise in several years. Knowing that Celebrity in the past was one of the best is the reason for choosing the Reflection. The service in the bars, public ... Read More
Sailed on this cruise with eleven friends. I haven't been on a Celebrity Cruise in several years. Knowing that Celebrity in the past was one of the best is the reason for choosing the Reflection. The service in the bars, public areas and the restaurants was very poor! Dinner service was very slow and unacceptable. Served cold food during two dinners in the main dining room. The ship was very understaffed. Crew member admitted the ship was short almost three hundred crew members. Many crew members were not trained properly and were absolutely clueless! Some bar tenders didn't know how to make some common drinks. The ship was very short of bar tenders and bar servers. Only had one bar server come to me in the theatre on one night out of five shows I attended. I literally had to chase down a bar server in the theatre and the bars to get served. Crew members didn't know the answers to common questions. The cabin steward was the only star of the week. Oh, and by the way, Celebrity no longer has assistance cabin stewards, and it showed. No more of those towel animals, etc. The shore excursion staff put me on the wrong tour after I showed them my ticket! The entertainment on the ship was average at best. I could go on and on. I have sailed on over seventy cruises, and I can honestly say this cruise was the worst service I have ever experienced. What a shame for such a beautiful ship. What a disappointment! My advise, choose another cruise line for a better value and good service. Really, even Carnival has a better service. Read Less
Sail Date January 2017
We were told by our cruise planner to arrive for boarding by noon at the latest "to avoid long lines". We arrived at the ship at 11:40 and did not embark until 1:20. There were several sections with 4 employees at each, ... Read More
We were told by our cruise planner to arrive for boarding by noon at the latest "to avoid long lines". We arrived at the ship at 11:40 and did not embark until 1:20. There were several sections with 4 employees at each, registering passengers. The line we were directed to only had 2 employees in that section. To add insult to injury, cruise staff were directing people from the Captains Club to those 2 employees besides the section that was designated to check in Captains Club members. There was one point where our line did not move AT ALL for 30 minutes. Friends of ours arrived almost an hour after us and were on board only 10 minutes later. This was not a good beginning. We found in most instances the bar staff were not attentive. They would see you standing there and completely ignore you, chat amongst themselves or just wander off. One evening we sat on the third deck near the live music. We sat there for 20 minutes while the bar tender chatted with other patrons and never once looked around to see if she had other customers. We finally went up to the bar to get drinks and finally another patron drew to her attention that we were standing there. The food was usually good although I had 2 steaks that left a lot to be desired. One was full of gristle and couldn't even be cut. Another was very well done and tasteless. I suppose the most disturbing thing we noticed was the blatant waste of food...not the ship's fault but rather the passengers...large plates heaped with food from the buffet just simply were left and went in the garbage. I realize the cruise ship is in the business to make money. However there was one shore excursion we wished to take part in but it was fully booked. The cost was $119 per person. When we disembarked we went to a local excursions desk and asked about this particular trip. They checked the details and confirmed they could take us on that exact excursion, same length of time - for $38 per person. Makes you feel a bit ripped off booking it on board 3x the price Read Less
Sail Date January 2017
We enjoyed most aspects of the cruise. Great room and our room steward, Juan, was terrific. The classic drink package, which was included, was more than adequate. I first thought I would have to upgrade but that was not necessary. The ... Read More
We enjoyed most aspects of the cruise. Great room and our room steward, Juan, was terrific. The classic drink package, which was included, was more than adequate. I first thought I would have to upgrade but that was not necessary. The entertainment was a little limited. One group we enjoyed was Blind Vinyl. The food was very good but not spectacular.. I enjoyed that escargot was on the appetizer menu every night. Thursday was lobster night. most food was properly cooked except the beef. It was either too tough or not cooked as ordered. The ports of call are one's we have visited before but St Maarten is one of our favorites. We did not do any excursions, just went on our own. All the bartenders are very good. Most of them knew are names after day three. The casino bartender, Tayfun, was a wizard. He handled the entire during a NFL playoff game and did not miss a beat. This was our first Celebrity and I am booking another today. Read Less
Sail Date January 2017
Timing was right - wanted to see San Juan & St Maarten. We did not have enough time in San Juan. Was nice to see an overview of St Maarten. Did not care for St. Kitts - nothing really to do there except go to the beach ... Read More
Timing was right - wanted to see San Juan & St Maarten. We did not have enough time in San Juan. Was nice to see an overview of St Maarten. Did not care for St. Kitts - nothing really to do there except go to the beach & shop - which just aren't our 'things' to do. We do not do ship tours as they are very expensive but the tours we did in San Juan (Javier Ruiz with toursbylocals.com - AMAZING!) and St. Maarten (Bernard's Tours - our guide was 'The Mailman' - so funny & shared his rum punch with us! The tour was supposed to be 4 hrs but it was closer to 5.5!) Definitely got our money's worth on these 2 tours. We very much enjoyed Sushi on Five and the Lawn Grill. Did not care for Tuscan Grille. MDR was always busy & quite noisy - particularly on the main level. Ask to eat on the top level - a bit quieter. Service was always good though. Not sure I would do a Caribbean cruise again but will definitely sail with Celebrity! Read Less
Sail Date January 2017
Background: DW and I are in our early 50's, this was our 6th cruise with Celebrity, second S-class cruise, first on Reflection. This was our second consecutive January getaway cruise...probably not our last one! Normally stay in ... Read More
Background: DW and I are in our early 50's, this was our 6th cruise with Celebrity, second S-class cruise, first on Reflection. This was our second consecutive January getaway cruise...probably not our last one! Normally stay in inside cabins when travelling with cruise buddies, but this time splurged for aft suite as we were cruise buddyless... Traveled to Miami day before from Indianapolis, no problems. Stayed at Springhill Suites Miami Airport East....nice place, nice room, near some places to eat, good breakfast buffet in am...has shuttle to port, took taxi instead ( see below). Embarkation: Smooth. Arrived at port before 11am even though checkin not until 11:30 as women march anticipated to slow traffic to port ( Miami). No slowdown evident. Checked bags with porter, entered cruise building, processed within 10 minutes and shown way to suite waitstation before boarding at 11:30..nothing special, just chairs and available water and snacks. Ship: Reflection looked in great shape, no obvious wear and tear ( even saw crewmembers painting one day while in port). Even with 3200 people on board, it did not seem very crowded. Lots of places to relax if you don't want the pool scene...even has a "Hideaway" area on Deck 7 or 8 midship to escape to....Lots of bars available if you want that scene ( Pool bar and Martini bar hopping most of the time)...Casino active the times we went by, shops always hawking wears but not too obtrusive... Cabin: We stayed in Room 1669, an aft Sky Suite ( not a corner one) on Deck 11 - 2 decks below Oceanview Cafe. We had stayed in a Sky suite on the Solstice in 2013 ( anniversary cruise) so the extra room was very comforting. The aft view was very relaxing. The motion of the ship is more noticeable back there, especially when using thrusters getting into port, but not enough to bother us ( my wife loves the motion and we do not get seasick). Balcony was big enough for 2 chairs and small ottomans with table AND 1 lounger; it was not covered but was shaded from sun parts of days depending on sun's location. Soot evident on balcony at times but not excessively so. Bathroom large compared to inside cabin - full tub with rather high sides, mobility challenged people might have trouble getting in/out. Stateroom attendant Julio very friendly and efficient in cleaning room and balcony ( of soot). Butler, Dominic, was very helpful and wanted to please. The only special request I made of him was having pot of iced tea made every day ( dispenser ice tea on ANY ship is NOT ice tea - I don't know what is it, but it isn't that) -he did and it was very good. He also was able to get us our Internet passwords when they were not given to us at embarkation...but it was the next day when this was resolved. Would DEFINITELY take this room again - in fact, we will probably be looking for aft rooms when travelling alone from now on. Dining: As suite guests, we got to eat in the suite-only restaurant Luminae, located on Deck 3 starboard ( basically cut out of main dining room on that floor) ( did notice that no elevator or deck signage pointing out where Luminae is existed - would think that this would have happened by now ). Food in the restaurant on the whole was excellent - beef, chicken , fish, pasta. The ability to order off the MDR menu also very helpful as, at times, we wanted soups or entrees off the MDR list that were not offered on the Luminae list for that night. Service mainly very good, but occasional long times getting our orders taken and some long wait times between courses ( 20-30 minutes) ( this did improve as waitstaff got to know guest tendencies). Sommelier, Gabriel, very helpful in suggesting red wines by the glass. He also went above and beyond by obtaining other red wines to have not included on the wines-by-glass list ( nothing excessive in cost) - probably allowable in some part in this suites-only environment. We also ate in Qsine one night - a specialty restaurant we had not tried before. Food was interestingly presented and was mostly good ( the fillet palette was excellent). Service was attentive and friendly. Specialty drink I had there, a Sidecar, was good but sweeter that I imagined. Most people have the tendency to order way too much food - we ordered 4 courses plus dessert and had plenty. Entertainment: We like going to the main theater shows. The production cast performed 3 shows we had not seen before : Broken Strings and Elysium ( 2 cast productions developed by Celebrity) as well as a Broadway night where the singers performed. In addition, they held a matinee show, Maxx, involving specialty acrobats as well as an original storyline. Overall they were good...the singing was better than recent shows we have seen on Celebrity and RCI and the dancing was mostly in sync. The storylines were hard to follow at times. The specialty acts included 2 comedians, both with funny moments, and the Tenors of Rock, an enjoyable high-energy show with classic rock song performances, as well as a R&B/Motown group ( the name escapes me) who were very good as well. Overall, we enjoyed the shows and would see most of them again. We missed the cruise director's ( Sue Denning) performance as well as one of the comedian's late night shows - heard the cruise director was fabulous. We are not enamored of the late night game shows anymore; we did not go to these. Music on the ship was ably handled by various acts, including Blind Vinyl, the house band playing popular songs spanning 4 decades, a classic strings duo, a solo guitarist, another jazz duo, the 7 or 8 piece Celebrity orchestra, and a DJ ( Gio). Other Activities: Plenty to do on ship.....trivia ( we won multiple times with different team members, accumulated enough points to get 2 Celebrity t-shirts and a deck of cards with points left over), art auctions ( if that's your thing), shopping, casino, bingo, bocce games on the lawn, cruise port shopping lectures. The enrichment lecturer had multiple talks on astronomy, probably very interesting, but all of his talks " interfered" with trivia times ( and did not catch him on the TV replays) . Multiple exercise options on ship.....walking, spin classes, yoga classes, Zumba once or twice....fitness center well equipped and treadmills all worked when I went up there twice to walk, although the length of the treadmills were borderline long enough to run on - a tall runner over 6 ft may have some trouble. Service: Very good in general. Staff willing to engage in pleasantries, especially Housekeeping staff. In crowded areas, staff still helpful if not overtly friendly. I saw no major issues. Shore Excursions: This cruise stopped in San Juan, Saint Maarten, and St. Kitts. We had been to San Juan 3 times before, so we just got off the ship there to get our freebie jewelry charms at the various stores ( also, we got into port at 3:30, so we were afraid to do any excursions lest they finished in the dark). In St. Maarten, we did the Tall Ship Adventure on the Mercedes, a 3 1/2 hr trip that was most enjoyable. We got to help hoist the sails ( very strenuous) and viewed airplanes landing and taking off at the airport ( located 100 yds from the shore). Also got to see the Eclipse, a MEGAyacht - the second largest one in existence. The dang thing had 4 20 passenger boats on it as well as 20 waverunners among other toys. BIG BOAT. We also saw a smaller megayacht that had a helicopter stored below deck . On St. Kitts, I went on an open-air bus tour around the island that was very enjoyable ( wife was sick with headcold). Christian from Tangerine Tours ( watch for his multicolored beard) did a fantastic job explaining the history and sites of St. Kitts and Nevis as well as pointing out flora/fauna - makes a mean rum punch too ! Well worth it ! Disembarkation: Again smooth. We had an afternoon flight out, so we exited our room shortly after 8 am, dawdled in the Oceanview Café to eat breakfast, and got off at 9:45 am. Took literally 7 minutes from the time we got our bags to the time we got through customs. Got to the airport via a shuttle service for $10 a person. Summary: A very enjoyable cruise. Would definitely travel on Reflection again.....and DEFINITELY WANT THAT AFT CABIN !!! Read Less
Sail Date January 2017
Murano's was excellent. MDR service was good. Food offering was good to poor. Entertaiment was average, cruise director was boring. Ship's officers were no where to be seen. Had several issues with guest relations in obtaining ... Read More
Murano's was excellent. MDR service was good. Food offering was good to poor. Entertaiment was average, cruise director was boring. Ship's officers were no where to be seen. Had several issues with guest relations in obtaining shipboard credits, finally resolved after three meetings. As Elite status, Celebrity is not providing prior offerings that they use to give to Captain Club members, personal invitations are no longer delivered to your cabin, now they give you a one page printed event form for the entire cruise for your status. Ship board credits used for Casino play are special chips which can be used, but cannot be returned for credit to your account. In other words lose them in the casino or lose them for your account as they will not give you credit for returning unused chips. A complimentary bottle of water was placed in your cabin upon arrival, now no complimentary water. I have taken many Celebrity cruises and it was quite obvious that Celebrity is in a cost saving mode. Have been on both sister ships and found them to be much nicer. Cruise was just OK, probably go back to Princess or Azumara as they have never dissapointed me.P Read Less
Sail Date January 2017
We loved almost everything about the cruise. We upgraded to Aqua Class, and overall it was worth the additional cost. We didn't use the Persian Garden at all, but only because every minute was full of either food or activity. The ... Read More
We loved almost everything about the cruise. We upgraded to Aqua Class, and overall it was worth the additional cost. We didn't use the Persian Garden at all, but only because every minute was full of either food or activity. The food in Blu alone was worth the cost, but when you add on the early boarding (LOVED THIS) and the bathroom products (and that shower.....) it was a wonderful decision. From the coffee and deserts in Bacio to the pasta in the Oceanview buffet to the crew musical shows (oh, and the hours we spent in the game room playing that addictive word game) we had a wonderful time. cons: it would be nice to know before boarding which areas are extra cost and which non-alcoholic beverages are included in which package. It seemed like this information was hidden. We wasted the first three days trying to figure some things out. Also, it felt like the quality (food, service, etc) dropped off markedly on the last full day - almost as if they didn't care as much once the final gratuity had been charged to the shipboard account. Overall, however, I give this trip (and ship) 5 stars. We would definitely recommend it to friends and family, and we wouldn't hesitate to travel on the Reflection again. Read Less
Sail Date January 2017
The Reflection has the best cabins. Showers that actually have room in them, with shower doors that close and don't leak water all over! Drawers in the bathroom, great for makeup etc. Balcony seemed larger than on most ships. ... Read More
The Reflection has the best cabins. Showers that actually have room in them, with shower doors that close and don't leak water all over! Drawers in the bathroom, great for makeup etc. Balcony seemed larger than on most ships. Food was standard Celebrity food, much better than Princess and Carnival! We have already booked another cruise on the Reflection. We had Cabin 6219 which was close to the Atrium elevator. Bad spot. When the musicians played on Deck 3 you could hear it in the cabin. Problem was that they played until midnight or later on some nights. We got used to it though. The Library was horrible! Books were on shelves helter skelter. Foreign languages mixed in with English; Nonfiction and fiction together; I was able to find a couple of books that I had not read so that was OK. Watch out for the water glasses at dinner. They are really light if they are empty. Put ice and water in them and they become heavy, and with condensation can slip out of your hand. I finally asked for water and ice tea in wine glasses. Those were easy to handle and the wait staff did not have a problem doing that for me. Otherwise, it was a great cruise. Read Less
Sail Date January 2017
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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