After a not so stellar experience on another cruise ship in August, we cancelled another already booked cruise and decided to give Celebrity a try. We can compare to Holland America, Princess, NCL, Carnival and MSC, having travelled multiple times on these. We chose the Reflection , Concierge Class over Thanksgiving week.
Embarkation was a breeze, maybe because we got there early and were ...
I had heard that Celebrity were supposed to be a luxury cruiseline but where people are getting this from I don't know.
Embarkation: This was chaos. You get to the terminal and go through security and then you queue for check-in. The girl behind the desk didn't even know what an ESTA was for crying out loud. She was not very welcoming and did not explain anything to me. I then saw a line and ...
This was the 1st cruise for my wife and I. We went with another couple for an anniversary celebration. I could not have been more impressed with the experience that we just had!
First of all we dropped off our car at the Alamo car rental center at Miami airport and took the free shuttle to the port. We were dropped off directly at the Celebration terminal where a porter took our luggage. We ...
Embarkation was slow and had to wait in the Elite lounge for quite a while. 10 other members of our group had to stand during this time. Not acceptable, Not a happy way to begin our cruise. But once on board things progressed well. We booked 7 balcony cabins and 2 concerige rooms with outstanding cabin stewards, especially Jose. After 35 cruises he was the best of any ship I've sailed on. ...
We have sailed Celebrity in the past and was on the Eclipse 6 months ago. The menus in the MDR were extremely limited so we wound up eating most meals in the Ocean View Cafe. 80% of the dishes were exactly the same for lunch and dinner all 7 days and not of very high quality. Green and/or healthy vegetables were almost non existent. The quality, preparation, and selection was definitely below ...
We are avid cruise travelers who sail regularly on Holland America, Azamara, and Princess. We had high expectations when we booked this cruise as we had sailed with Celebrity several years ago but never on a "solstice" style ship. Our memories were of beautifully designed ships with outstanding food and service. Yes, the Reflection has pleasing décor in most(but not all ) of the public areas, but ...
This was our 3rd Oasis class cruise Reflection being the newest a part of our decision.
Immaculate ship in every aspect with high level of décor and maintenance. Staff and officers as before very friendly and approachable even at the senior levels. Maarten the entertainment director was fantastic a very energetic host who participated in every event.
Concierge was a disaster none of the ...
Embarkation was a joke. After waiting in a long line, they wanted us to go back out because they were not ready. Disembarkation was fine.
This ship is very nicely appointed, for sure, however, unless you are a big drinker, a gambler or a watch enthusiast, there is NOTHING to do aboard this ship. The food was just okay, and we dined most at Blu, the Aqua Class diningr oom. We were ignored ...
The good - cabin steward the best ever. Food in the main dining room excellent.
Service in Cafe al Baccio outstanding especialy Corina.The new coffee card was excellent value
Elite breakfast excellent as was the captains club host Melissa.
Guest Relations team - first class especially Julie the manager.
Internet very very poor - inbound messages very quick but unless you paid for the ...
Having sailed with celebrity cruises 3 times before and had a wonderful time we choose this cruise for its destinations feeling full sure the ship would be great.
Destinations were really great however the ship now seems to have been down graded to 3 star instead of the 5 star luxury we have had previously.
The Ship itself is well maintained and appointed. We had no issues with the ship ...