19 Miami to Caribbean - Eastern Carnival Glory Cruise Reviews

We went to get away and relax. The boarding process did not start until almost noon. We were on deck 7. You can tell the boat is not being maintained, it's rusting and dirty. The crew is lazy and they do as little as they can possibly ... Read More
We went to get away and relax. The boarding process did not start until almost noon. We were on deck 7. You can tell the boat is not being maintained, it's rusting and dirty. The crew is lazy and they do as little as they can possibly get away with. Over all the quality of the food was the worst I've experienced on any ship. Our cabin was not cleaned while we were out and we had to ask for clean towels and bath soap. The fridge did not work and toilet was hard to flush. There was a odor in the hall outside our room that was nauseating. The ports have not fully recovered from the hurricane of 2017, only about half of the shops have reopened for business. Carnival seems to be having problems with these ships, Maybe it's time to think about retiring some of the older ships. Read Less
Sail Date October 2018
This was our 11th Cruise and couldn't have been more bored on a cruise. When out to Sea there was nothing to do. No daytime shows not that would have helped any because at night the shows were not good and the sound system was so bad ... Read More
This was our 11th Cruise and couldn't have been more bored on a cruise. When out to Sea there was nothing to do. No daytime shows not that would have helped any because at night the shows were not good and the sound system was so bad it was like the speakers were blown. The food for the most part was average at best and most desserts during lunch had no flavor. Found a lot of staff not too friendly (mostly Bar people). Had major problem with loud children in our Hallway, as did other guest, They were banging on doors and calling the room over & over and when we all reported it the desk help seemed to not care and neither did security. first port, Grand Turk, there was nothing to do so stayed on ship. And glad that we did an excursions In Amber Cove because there was nothing there to do but the same shops that were in Grand Turk. Will NEVER do another Carnival Cruise again. Read Less
Sail Date September 2018
To start off ship looks really outdated and is understaffed. Dont not go on this cruise if you re not a fan of making lines. Everything you can do on the ship is crowded. Pool buffet etc... Our room toilet broke and and the toilet kept ... Read More
To start off ship looks really outdated and is understaffed. Dont not go on this cruise if you re not a fan of making lines. Everything you can do on the ship is crowded. Pool buffet etc... Our room toilet broke and and the toilet kept running water and took plumber 30 mins to get to the room and fix it. Cabin had toilet water on the rugs. They left it like that we called back and they show up and leave a blower in my room to dry up the rug. They also charge for wifi and you cant use it because its too slow. They charge for the waters in the rooms and charge for room service after 10pm. If you re hungry at night all you can eat is pizza. Food quality is horrible. Only thing good in ths ship is the staff who have no days off and work everyday. Read Less
Sail Date August 2018
Overall, I would NOT recommend Carnival Cruise Lines. The entertainment was less than average. The level of entertainment should be very high. This entertainment was cheesy. It was a lower level, like a dance recital level. We ... Read More
Overall, I would NOT recommend Carnival Cruise Lines. The entertainment was less than average. The level of entertainment should be very high. This entertainment was cheesy. It was a lower level, like a dance recital level. We had a balcony state room near the spa. The room itself was small, and the bathroom was very small. The toilet smelled like urine. I asked for room service to clean the bathroom but the urine smell persisted. The baggage transfers were very inefficient. We waited for a very long time to get our bags after we boarded. I would recommend walking your own bags on board to avoid the wait. The customer service at Miami corporate is poor. We had an issue with an excursion being not as described - a one hour helicopter ride over the rain forest in San Juan is ACTUALLY a 9 minute ride over the city. Carnival would not refund us the $520 we paid even after they verified we were telling the truth. I would never go on another Carnival trip again. Instead, I would recommend MSC ships. They have Vegas level entertainment, the state rooms are much nicer, baggage transfers and excursions went off without any issues and great customer service. Read Less
Sail Date March 2018
Embankment: Quick and easy. we did not have FTTF. We had a 12:30 check in time. We were on the ship and in our room by 01:15pm Review: My Wife and I have been on 8 cruises and we did the glory about 8yrs ago. First time back on ... Read More
Embankment: Quick and easy. we did not have FTTF. We had a 12:30 check in time. We were on the ship and in our room by 01:15pm Review: My Wife and I have been on 8 cruises and we did the glory about 8yrs ago. First time back on Carnival We choose this cruise simply for the ports and timing. We’ve heard all the rumors and stories about Carnival and we hoped that it was just a few disgruntled people. Sadly, all the stories are true. On this cruise, we had a lot of issue. The Main issue we had was the AC unit was out in our room. We had to go back and forth with guest services for 3 days before it was fixed. Then they gave us a pathetic apology. The MDA was ok, nothing outstanding. Don’t bother with the dress code. You will see people in tank tops and flip flops. Jeans and T-shirts on the captain’s dinner. Food was very bland and not warm. Entertainment was ok. The buffet always had a line. No matter what time of day it was. Guys burgers and the deli were good. The internet is a total waste of money. We got it one day and it NEVER worked. The Glory shouldn't have offered it at all. Cam, the member of the fun squad was OUTSTANDING. That guy was great at everything he did. Our Room Steward was very good and seemed like he cared about our concerns. The ports and excursions were great. We were sad when the excursions ended simply because we had to go back on the ship and deal with another issue. I can go on and on about this cruise, but I’ll save the time. First time cruises will probably enjoy this kind of cruise. For us, we will not cruise with Carnival again. Disembarking: It was a MESS. Tons of people walking around looking lost and confused. The staff had no answers and appeared lost as well. It took us about an hour to get off the ship Read Less
Sail Date March 2018
Wanted to go crusing again after 15 yrs.If this is the way Carnival offers a 7night vacation I'm out.I do have to say first of all,the 4 islands we visited made the difference for our vacation, and Carnivals private Island was a good ... Read More
Wanted to go crusing again after 15 yrs.If this is the way Carnival offers a 7night vacation I'm out.I do have to say first of all,the 4 islands we visited made the difference for our vacation, and Carnivals private Island was a good start,but the overall Ship experience was not what we expected at all.To start the staff for the most part are over worked across the board, entertainment especially on ship days on the Lido deck was skimpy, The food was so-so,the main dining room, I meals but wow things have changed.Now one last but important thing for our group,if your having any cocktails be forwarned we would have faired better being robed by the James Gang.Oh ya because Carnival don't seem to take financial care of there workers at least it seamed to me, in the middle of the next to last night they took $90 per person out of my sign and sail account,for workers grutiaty,yes they did$180. Everyone has a different experience,but this is your hard earned money and we expected an overall great cruse vacation,for us it fell short on the carnival Glory.I hope your trip is better,Happy Crusin. Read Less
Sail Date January 2018
I gave this cruise 1 star, but only because there was no option to give ZERO stars. This is not our first cruise and not our first stay in a suite. We had a total of 39 people in our group that we gathered together for this particular ... Read More
I gave this cruise 1 star, but only because there was no option to give ZERO stars. This is not our first cruise and not our first stay in a suite. We had a total of 39 people in our group that we gathered together for this particular cruise. That is 39 people that I personally asked to join us on the cruise. I worked on this vacation from January to June with Carnival. I linked everyone together and called several times to make sure. The first night we quickly realized there was a serious mistake. We had 2 families including someone that was with me that was sitting at tables very far away. Families were divided up and spouses and children couldn't eat together. We complained. 2 hours for dinner every night. Last ones to eat and then pushed out at the end in a hurry for the next seating. Finally the 6th night the wait staff manager came to me but it was too little too late. Dinner on day 6 was the best at 1 hour and 29 minutes only because I complained every day. We know because it became a joke to time the dinner and servers every night. Drink packages are not allowed to be used at Half Moon Cay which I felt was nickel and diming people. We rented a cabana and were given 2 cans each of pop. There was no one at the buffet to take drink orders so we would have to get our drinks from the pool bar which caused our food to get cold. There has to be a better way. The dining room staff charged me for pop when I had the bottomless bubbles. To have it removed I was made to stand in regular line for a 2.59 charge? That's ridiculous. It seemed like it was on purpose because I had expressed my concerns about the service and the seating on the first night. Faster to fun guests got on the ship before suite guests and they had the priority line? I was told to get out of the priority line and stand in the longer line with all of the other guests. That doesn’t seem fair at all. No benefits to suites on Carnival. They offer you a complimentary bag of laundry however the bag is the size of a lunch bag. It's a joke. Why offer it? People were smoking cigarettes and weed off balcony in room 7307 to the left of our room making it impossible to enjoy our balcony - no one stopped it. No one ever answered the phone when we tried to call from the suite to discuss my concerns. Mismanagement on carnival especially by the guest services manager. She was extremely dismissive and unhelpful. Acting as if we were bothering her. She rolled her eyes. She refused to assist so I asked for someone else. She refused that as well. I asked her to have some else reach out to me and that never happened. I was offered an upgrade of $742 to go from an Ocean Suite to a Grand Suite, stateroom 7315. I figured I would try it and I was so disappointed. Sea pass cards were not in the mailbox when we boarded. We had to stand in line for them. We were told that our suite may not be ready yet and we should wait until 1:30pm for access even though we were told the room would be ready immediately. We saw our room steward twice the entire cruise. That is very unusual for suite guests. Normally we see our room steward every day. All he did was make the bed, close the drapes and add towels. He barely cleaned up. Soap dispenser leaked and we had blue shampoo for days all over the bathtub. Caulk on the bathtub was disgusting. There was a severe scent of urine coming from the floor of the bathroom so I got down and took pics of the URINE caked up in the grout. It was absolutely foul. Garbage sat in our room for days without being taken out. It got so bad that I ended up putting out the dirty dish in the hallway hoping someone would take it. There was a disgusting tissue in the grate above the dressing room for days. We asked for it to be removed and found out why it was there. The grate vibrated constantly and made it impossible to sleep. The furniture in our room was falling apart. The front of the couch was falling forward and almost not attached. The chairs in our room had stuffing coming out of them. Terrible condition. Holes in the drapes. It looked like moths got a hold of them. There was a hole in the edge of the bed. I have pictures of all of it. The ship was dry docked recently. They should have done more to update it. Unfortunately they didn't really do much. The buffet assist wait staff was great!!! He was the first person to ask if we want a drink at breakfast on the last day. He cleared our plates and came back with orange juice quickly. Great customer service skills. The food was less than average. The choices were not appetizing. We were extremely disappointed with the entire cruise. It seemed like Carnival had a reduction in force and left half of their service staff go. Especially the management. There was no concern for customer service whatsoever. There were several people who had Diamond and Platinum status that had similar complaints regarding service and the condition of their staterooms. We decided as a group that we would never do Carnival again if this was the way we would be treated in the future. It's a shame that you save all year and spend so much to find out your staff could care less. Read Less
Sail Date June 2017
We take an annual February cruise since it is our son's winter break from school. This was our 5th carnival cruise and 8th overall. It was also our very worst cruise experience. This ship, was going into a two week dry dock after our ... Read More
We take an annual February cruise since it is our son's winter break from school. This was our 5th carnival cruise and 8th overall. It was also our very worst cruise experience. This ship, was going into a two week dry dock after our cruise which no one was informed about. We were also not informed that the aft pool and only slide would be out of commission and be worked on while we sailed. They not only cut off a third of the lido deck from a seating standpoint they cut off a good portion of the serenity decks as well. There was hammering, sawing, drilling and all sorts of noise going on constantly. The were doing "dry dock" work throughout our cruise in all areas. After constantly complaining I received a case number and was told the HQ would deal with the issue once the cruise was over. The people working on this ship were excellent as were the four ports we visited. The boat, was old, vibrated terribly and in sore need of the dry dock. Why we were not informed prior to our cruise about these conditions is a black mark on Carnival I will not soon forget. After the conditions were publicized upon our return by a local Florida news station, Carnival decided to offer us all a 25% refund and a 50% discount on a future cruise. This was not nearly enough based on the loss of "fun" with all the construction and noise. Read Less
Sail Date February 2017
We stayed in Miami for a few days before boarding the ship and really enjoyed the Wynwood area. The embarkation was very smooth. However, once we boarded we saw construction crews and discovered that they were going to be working on ... Read More
We stayed in Miami for a few days before boarding the ship and really enjoyed the Wynwood area. The embarkation was very smooth. However, once we boarded we saw construction crews and discovered that they were going to be working on the boat the entire week we were on it. Because of the construction, there was no water slide and the pool the slide should have fed into was not accessible. As a result of this, the Serenity Deck, which was supposed to be 18+, was a free for all. So, during our At Sea days when we were hoping to relax in peace and quiet, the Serenity Deck was full of kids. When we were getting ready for bed the first evening, I was feeling uncomfortably warm. I tried adjusting the thermostat to no avail. We then called Guest Services to complain about our warm cabin and they sent someone to investigate our claim. The staff member arrived with a handheld temperature gauge indicating that our room was 75F. This person informed us that the accepted (by whom I’m not sure) range should be between 65-71F. However Sleep.org says the ideal temperature for sleeping is 60-67F https://sleep.org/articles/temperature-for-sleep/. I asked this person why the thermostat appeared to not work and he never gave me an answer. He left our cabin insinuating that he was going to somehow adjust our cabin temperature remotely but it took several hours for the effect to be felt inside our cabin. On the second night around the same time we experienced the same problem. We once again called Guest Services and they sent another person who removed the vent cover in the ceiling and appeared to be adjusting something inside of it. Once again, it took several hours for results to be felt. The third night we AGAIN had the same problem. Only, this time when we called Guest Services no one came. After 7 miserable nights of interrupted sleep I realized that the problem seemed to occur around the same time EVERY evening we were on this ship. Our cabin was located directly below the main theater. Every night when our air conditioning ceased, it was around show time and it did not return until after the late show had finished. This leads me to believe that our air conditioning was diverted to the theater ALL seven miserable nights while we lay in bed hoping to be able to get at least one good night’s sleep. What a miserable vacation when you can't even get a good night's rest and talk about putting a damper on the "romance department", if you know what I mean!? San Juan, Puerto Rico is AMAZING! We just wandered around Old San Juan. Grand Turk is a little scary if you venture into town and there's not much in the town. Not worth the cab fare, but the areas right by the port with the pool and the beach are nice. Some people we met on the cruise did an excursion there that sounded like a lot of fun. St. Thomas is nice for beach time or shopping. Amber Cove, Dominican Republic has a nice rum distillery, chocolate factory and cigar shop. We enjoyed a nice guided tour of the city there. The comedy shows were really good and we enjoyed the Alchemy Bar. Our wait staff for dinner was amazing and our room steward was also good. If it weren't for some of the staff on the ship, this total trip would've been a wash!! Read Less
Sail Date February 2017
We sailed on Carnival Glory January 2017. I’ve emailed Carnival multiple times and haven’t got a response back from them. I’ll start with before even boarding Carnival Glory. A few minutes prior to boarding the ship, an employee ... Read More
We sailed on Carnival Glory January 2017. I’ve emailed Carnival multiple times and haven’t got a response back from them. I’ll start with before even boarding Carnival Glory. A few minutes prior to boarding the ship, an employee (without saying one word) tossed a paper at us. The paper was to inform us the Bahamas was canceled. From the start we were unhappy with the news. We had knowledge of the Carnival Great Vacation Guarantee and decided if Bahamas was really canceled, we would take advantage of the opportunity. Once on board, we went down to Guest Services. We waited close to an hour to speak with someone. At 5:45pm we spoke with Takawira, who assured us the Bahamas was canceled and would not be added back to the itinerary. Takawira also informed us that Carnival knew a week in advance that Bahamas was taken out of the itinerary. At this point, we were furious, if Carnival had knowledge of this a week prior, why were we only informed 10 minutes prior to boarding? (Some people we spoke with were not even aware of this information until the next day when we never ported). We told Takawira that we would like to take advantage of the Carnival Great Vacation Guarantee. He told us the Carnival Great Vacation Guarantee only applies 24 hours prior to boarding and it does not apply to anywhere leaving from a US port. For anyone who has read the policy, they would agree this man has no clue what the policy is. After arguing with him, he got another guest service staff to speak with us. She restated what Takawira had already told us, she then promised us (multiple times) no more ports would be canceled, and she would have a manager call us to speak with us. Nobody ever called us. Now, stuck on Carnival Glory for a week, we tried to make the best of it. Then, Thursday, last second, they canceled the Grand Turk port. We felt more than lied to because Guest Service guaranteed no further ports would be canceled. Not to mention the port refunds of $18 (Bahamas) and $15 (Grand Turk) is a total slap in the face considering we paid $1,300+ per person for this cruise. Still, the issue here was that we were denied the "Carnival Great Vacation Guarantee". While we were ported in Puerto Rico we spoke with passengers from other cruise lines, they told us their cruise ships were porting in Puerto Rico an extra day because averse weather conditions in Grand Turk had caused the port to be closed for over a week. I would assume Carnival was aware of this information. When we asked about the issue, no one could give us a straight answer. Prior to the cruise I purchased strawberries to be delivered to our cabin. At the online checkout there is a variety of days and times to have the item delivered, I chose "on arrival". On arrival, they weren’t in our room. A staff member in the lobby walked by, I stopped him and explained my issue. The staff member responded with "that's not my problem" and walked away. The staff member returned about ten min later and asked my name and room number and said "It'll be there by 10pm, if not I guess come back down here tomorrow." I'm not sure why Carnival has an on arrival option if they can’t deliver the items on arrival. When the strawberries were delivered, they were small and brown. The room service was terrible, it usually took over an hour. Guest service was impossible, I would call, wait twenty min on hold and they would answer and hang up on me. On arrival, our bed sheets had a yellow stain on them, the glasses in our room were dirty like someone had used them and put them back without cleaning them. A few times we went to the bar and would never be served so we would just leave. Every night we would order the same exact wine and a couple times it was a different wine then the night before. The wifi was absolutely terrible. The pools at one point were green, full on green. There were children in the 18+ pool and no staff said anything. The serenity deck was awful. The "no saving seats" rule was never enforced so it was close to impossible to find a chair to lay on. At the casino, I was playing at the quarter machines and pulled out $15 from my sail card; I ended up being charged $20. I asked a staff member if he could fix it; he was rude and kept saying the statements don't lie and I’m wrong (20min prior they made an announcement about the ship losing satellite connection and players having problems using their sail cards). He gave me $5 back. We ported in St. Thomas and took a cab to Coki Beach. We had an excursion planned and were unsure if the excursions go off ship time or St. Thomas. I called (on roaming) the Carnival number to ask, the lady I spoke with said the excursion was St. Thomas time. We rushed back to the pier to find out it was the ship’s time, not St. Thomas. I’m not sure why Carnival refuses to honor their policies. I’ve been waiting over two weeks for a response. Carnival is a SCAM and the great vacation guarantee is an even bigger scam! Save your money and stay clear! Read Less
Sail Date January 2017
I'll start by saying that I am somewhat of a seasoned cruiser, I've cruised on ships big and small and to eastern/western Caribbean as well as Bermuda. I've been on 6 Royal Caribbean cruises and this was my second Carnival ... Read More
I'll start by saying that I am somewhat of a seasoned cruiser, I've cruised on ships big and small and to eastern/western Caribbean as well as Bermuda. I've been on 6 Royal Caribbean cruises and this was my second Carnival cruise. Booked on the Carnival Glory for Jan.7/2017 departure, 7 nights, 4 ports including Turks and Caicos (primary reason for booking this particular cruise). Originally booked a balcony room for wife and 2 teenage daughters but 3rd daughter ended up joining us so had to change reservation to 2 inside rooms (3+2). Cabin availability was low and wanted them close together so booed cabin 1454 and 1456 on the Glory. These are deck 1 cabins at the back end of the ship. I was concerned about noise and vibration from the motors but was reassured that it wouldn't be a problem. I should have listened to my gut.. (more on this later). I never had a cruise where the boat rocked like this one, it was constant, day and night. To the point where guests were vomiting in elevators and hallways. My daughters (who were fine on other cruises) all got seasick on this one, and more than once. Carnival cancelled 2 of 4 ports of call, including Turks and Caicos, the primary reason why I booked this cruise. Yes, they did offer to give us 25% off our next Carnival "fun" cruise but we can't get back the time and money we spent on this one and frankly, we will NEVER go on another Carnival cruise. The good...In fairness, we had great service in the main dining room, Adrian and Natalia did a great job and definitely made our experience as pleasant as could be. They should be recognized. I'll also point out Shay for the Punchliner comedy club, she and her staff were great too. Iraina? for the Pixels Dream photo shoot was nothing short of fantastic. It ends there. The bad... - Carnival should permanently condemn cabin 1456 as a passenger cabin or at least have a warning to the guest that the room is subject to very loud and violent vibrations from the ship's motors - I'll bet if the captain stayed there for one night things would change! - The Glory is an old ship and it shows. The windows in the dining room and common areas were filthy, rust everywhere on the ship. Have you no pride Carnival? - Food in all areas was sub-par, meat textures were odd and lido buffet lacked variety with the same dishes day after day (only exception was Pizza Pirate where it was very tasty). - Multiple billing issues with the Carnival sail and sign method (double-charged, phantom charges, blocked charges). Spent a cumulative total of 4 hours in line and dealing with them for no good reason (high-limit credit card). - Cancelling 50% of our ports of call (2 of 4) on sunny days while claiming bad weather is a tough pill to swallow. Carnival should have done more here, found other ports or given a significant on-board credit. Interesting to see that cancelling those ports led the passengers to spend more money on Carnival (Casinos and bars)... Overall a very unpleasant experience with little sympathy from the cruise line. 5 cruisers who will never go on carnival again. And we will tell friends and they will tell friends and so on, and so on... Read Less
Sail Date January 2017
Our family are avid cruisers. This cruise was the WORST we have ever been on. We will never cruise Carnival again!! The ship is old and dirty..our balcony room was filthy....broken lamps...dust and grime all over the room and bathroom. ... Read More
Our family are avid cruisers. This cruise was the WORST we have ever been on. We will never cruise Carnival again!! The ship is old and dirty..our balcony room was filthy....broken lamps...dust and grime all over the room and bathroom. Food was inedible..in fact the whole family got sick the next day after eating the lobster and prime rib. Because of that we missed our shore excursion because we were throwing up. When I went and complained to guest services they told me I was seasick and that it was weather related. We never ate in the dining room again after that. Waiters never came around to ask if we wanted a drink...we got our own. Entertainment was bad as was the embarkation. Grand Turk was lovely. I had another cruise booked on Carnival Vista but just cancelled it. Now fighting with them to get deposit back. I'm so angry! Read Less
Sail Date December 2016
The cruise had terrible sewer gas smell in cabin and on deck. 1st told that there was no problem, then continuously they are work on problem. But issue was never solved. The food was never served hot, just warm, the lobster was rubber, ... Read More
The cruise had terrible sewer gas smell in cabin and on deck. 1st told that there was no problem, then continuously they are work on problem. But issue was never solved. The food was never served hot, just warm, the lobster was rubber, bake potatoes never done. Maintenance workers wanted to work in ceiling above you and your food while having breakfast. Would of like to hear more Caribbean music being played, instead of the dance music on deck. Had to put in headset and listen to my own music, For the most part the crew was friendly, I do not blame the servers for the poor quality of food being served. Went to several comedy shows and found them to be entertaining . JC the host was annoying. The performers in the Motown show and Epic Rock Show were excellent. Really enjoyed both. They had an art show on board, walked in to look and could not enjoy due aggressive sales person. Read Less
Sail Date November 2016
We chose this cruise because of the destinations/ports... which WERE amazing. The ship however was not. The Carnival Glory is outdated, rusted, dirty, smells, poorly maintained, lacks entertainment.. the list goes on. The cruise ... Read More
We chose this cruise because of the destinations/ports... which WERE amazing. The ship however was not. The Carnival Glory is outdated, rusted, dirty, smells, poorly maintained, lacks entertainment.. the list goes on. The cruise director, Eric, needs to be replaced, as the entertainment options were HORRIBLE. The service, at the bars, at the restaurants, at the pool areas, even more HORRIBLE. My daughter waited at the bar (because no one was coming around to service us) for a soda for over 7-10 minutes every time. She was so discouraged, she gave up on ordering drinks, which defeated the purpose of attaining the soda package for her. When we found lounge chairs to lay on, there was empty food plates, dirty cups, etc, which we had to remove and clean up ourselves in order to be able to sit. After 10 or 11pm, other than a few TIRED comedy shows, there really isn't ANY entertainment. We book a yearly cruise with a party of around 16 or so. Needless to say, we will NOT NOT NOT be using Carnival for our future trips. Read Less
Sail Date July 2016
Embarkation We arrived at the port by 11 and I have to say Miami has been the worst port ever for embarkation! DH is platinum and we had to wait in line for an hour, when we eventually were allowed through they told us to go to the ... Read More
Embarkation We arrived at the port by 11 and I have to say Miami has been the worst port ever for embarkation! DH is platinum and we had to wait in line for an hour, when we eventually were allowed through they told us to go to the Captains lounge upstairs, in our efforts to find it (the staff were no help) we were actually allowed through security up to where people were getting on the ship without a sign and sail card! Absolutely terrible! Our family with FTF was on the ship 30 minutes before us. I was totally not impressed and the excuse that the people in the port didn't work for Carnival so they wouldn't know where to send us does not wash at all. The Glory is lovely and clean, well maintained with a subtle decor. I'm not sure I like the location of the burger bar it takes away quite a lot of seating. The burgers are very good! Carnival has really cut back on the food and its availability, there was only one buffet open and it was a 20 minute wait to get something to eat, it also seamed rather limited, fish chicken or roast beef along with root veggies. The Breakfast Buffet is pretty standard, with long lines that took up to half an hour to get through, some mornings they were out of bacon or sausage. We made sure we went extra early if we had an excursion to go on. The Dessert buffet is lacking in choice, in the past there have been up to 20 items to choose from this time maybe 6-8. I think new cruisers will be amazed at the amount of food but for ones that have cruised for years you will notice the cutbacks. The Chocolate Buffet was rather sad, last year on the Freedom it took up a whole buffet serving area this one took up the normal dessert buffet stand and a little middle section of the buffet area in front of it, they were still serving regular food either side of it. If you were returning from an excursion after 2.30pm the only thing open for you to get something to eat was the burger bar or Pizza (which never had anything ready). We ate dinner in the Golden dining room our waiters were great but the headwaiter who's name I won't mention tended to be a little over friendly and it made me uncomfortable, the chef does need to learn the meaning of "well done", everything I ordered came back medium ( I ate around the pink). The food was good and hot, the service was fast and efficient. If you want a drink with dinner I suggest you go get it yourself before hand because the bar service is terribly slow. They have cut back on bar staff and it seams there's only one or two for the whole restaurant. What I didn't like is they come around with Shot Glasses trying to get people to do shots while eating dinner, I thought that was rather tacky. The Maitre D Caasba was fantastic, he was by far the best one we have ever encountered he visited EVERY table EVERY night. My Sister in Law has food allergies and he took care of it within minutes to where her food was specially prepared to avoid cross contamination. Something I noted that was strange, usually Carnival leaves an envelope in your cabin for tipping the Maitre D, there wasn't one this cruise and there was no mention of it either, we went and got one from guest services because this man seriously deserved tips! Our Cabin was on the Lido Deck our steward Phillip was great, he was in and out of our cabin in a flash we would go to breakfast and our room was always done when we got back, he always had a smile on his face and was just a lovely guy. One thing to note is they have changed their internet and if you need to check in online (southwest) you have to pay $35 for a day's internet. Plan to have someone take care of it for you at home. I ended up texting my daughter and having her do it for us. We had a great time and did enjoy the ports, I am disappointed in the cutbacks Carnival has made particularly with the food, it totally sucked spending 20 -- 30 minutes in lines. As for entertainment ... what entertainment? They have cut back on the shows and play repeats through out the week. Seams all they want to do is push alcohol so they increase their profits. Read Less
Sail Date May 2013
I have booked this cruise because of its itinerary through beautiful tropical islands: Bahamas, St. Thomas, Puerto Rico, and Grand Turk. Because of some problems at departure from Bahamas, we arrived late at next stop in St. Thomas. The ... Read More
I have booked this cruise because of its itinerary through beautiful tropical islands: Bahamas, St. Thomas, Puerto Rico, and Grand Turk. Because of some problems at departure from Bahamas, we arrived late at next stop in St. Thomas. The Captain Francesco Borgogna didn't bother to recover the time lost and therefore the shore trips in St. Thomas were canceled or cut short. The visit in this island was compromised because of this Captain Francesco Borgogna ! At next stop in Puerto Rico, when we left the port, the news about the problems with other Carnival ships came out and in that moment the Captain decided to sail directly home to Florida skipping the last stop in Grand Turk Island. The Captain and the company gave us an explanation about some medical problems in that island, problems not confirmed by international medical agencies. The Captain and the company offer us no any alternative like staying longer in Puerto Rico or visit another island, just a ridiculous refund of $14.72. With the problems they have been having with other ships, the Company decided to save some money against the passenger's trip. There were a lot of passengers coming from all over the world spending money to see the Caribbean Islands and all they got was time spent on ship drifting for 2 days toward Florida. Next time definitely I will go with another company who respect the itinerary and cares for the passengers. Read Less
Sail Date March 2013
This was our third sailing on the Glory and tenth on Carnival so we've been there. I started this review as a long winded thorough evaluation but decided that shorter is better and most likely to be read, and heeded. The ship: ... Read More
This was our third sailing on the Glory and tenth on Carnival so we've been there. I started this review as a long winded thorough evaluation but decided that shorter is better and most likely to be read, and heeded. The ship: Entered service in 2003 and is showing its age. No amount of industrious cleaning by the service staff, they work hard around the clock, is going to make up for the ravages of time and hundreds of thousands of passengers spilling drinks and food everywhere. Carpets in the common areas and passageways is threadbare and worn. The ship has that old hotel smell. Wall paper is peeling in places and the passageway bulkheads are scarred. Entertainment: If you're expecting Broadway or Las Vegas quality entertainment in the main show room, the Amber Palace, you will be disappointed. True, there is something to do just about any hour of the day or night but most of the things offered are not those that most will either enjoy of participate in doing. The casino is very tight and the table rules heavily favor the house. We didn't see many smiling faces at the tables or slot machines. The lounges offer another option but their main theme is to sell you very expensive booze. If you plan on drinking on this ship, bring money. The food: The food in the main dining rooms, the Golden and Platinum Dining rooms, is bad. Everything is either under or over cooked and served cool or cold. Most fast food or chain restaurants do better. There are other eating options on the upper decks of the ship. As the cruise progressed, it was evident from the thinning number of people eating in the main dining rooms and the increasing numbers using other dining options such as the buffet that we were not alone finding the main dining experience not acceptable. Shopping is a mixed bag. As an example, the cruise line sells gold plated or layered chains by the inch, just as you can at any local flea market and of the same quality. You can buy expensive diamonds, jewelry, and watches in the on board shops. You can buy art at one of the Park West art auctions and sales. Use Google to check the reputation and history of this company. Park West has been removed from at least one other major cruise line. How many people go on a cruise to buy diamonds, jewelry, and art anyway? Any liquid other than coffee, lemonade, or over brewed tea is extra. Shopping is best done at a non cruise line controlled port. And did I mention that Josh, the cruise director, is also the marketing director? He makes numerous daily announcements on the ship PA system about opportunities to spend more money with Carnival. Like bingo. Auctions. Mixology. Etc. If you enjoy being nickeled to death at every opportunity, this is the cruise line for you. Our evaluation of the cruise is best summed up by my wife. She calls it the cruise from h*ll and if we could have made airline connections out of San Juan, we would have left the ship at that port. We returned home on a Sunday and received a call from a Carnival representative Monday asking how we enjoyed our "wonderful cruise"? My wife took the call and, when the caller heard her evaluation, discovered that he had to take another call, immediately. He assured my wife that the line would be in touch. We haven't heard from the line and don't expect that call. We will be cruising over Christmas and will most probably choose another line. Would we cruise with Carnival again? Probably not. Read Less
Sail Date November 2011
My husband & I just returned from a 7 day Eastern Caribbean cruise on the Glory. We have been on two previous cruises, both on Royal Caribbean. I realize that Royal Caribbean and Carnival are the bottom two rungs on the cruise line ... Read More
My husband & I just returned from a 7 day Eastern Caribbean cruise on the Glory. We have been on two previous cruises, both on Royal Caribbean. I realize that Royal Caribbean and Carnival are the bottom two rungs on the cruise line totem pole, but our Carnival Glory cruise was so far below par, I just had to write about it. First, I will say that the staff/crew were very very nice. I do not blame the crew at all for our bad experience. Our dining staff were wonderful, and did a great job. Also, our cabin steward was great. If it weren't for them, I would be really angry that we spent a dime with Carnival. I found it upsetting that Carnival brags about how they have larger than average staterooms. I say this cannot be true. I also found it upsetting that Carnival says they refurbished this ship last year. If they did, they did not refurbish our cabin, as it was shabby, dingy and run down. The food on the breakfast & lunch buffets was such a huge disappointment!!! Poor selection and poor quality. I am not a picky eater, and I found myself grossed out by much of the food--even skipped several meals--rare for me. One of the most fun things about cruising is the wonderful food. Not on this ship. So sad. I was amazed at how much cigarette & cigar smoke I had to breath. It seemed like the entire ship caters to smokers. I can understand allowing smoking on certain areas of the outside decks, and maybe one bar. This was not the case on the Glory. All the night clubs, the casino, the comedy club, the sports bar, and also some walkways were all smoke filled to the extreme! Ugh!!!!! We wanted to have cocktails and listen to music/dance, but the smoke ruined it for us. Just terrible!!!! The cruise directors staff seemed kinda flat. They were pleasant, but they seemed like they were bored. Also, who dresses these people??? The uniforms were awful. Not professional. Seems like the employees are not real happy--like something is going on behind the scenes, and moral is low. The entertainment was pretty bad. Again, I really don't blame the cast. The cast singers sounded good enough. I found the production to be extra cheesy. The costumes were bad, and the shows left way too much to be desired. The common areas on the ship were not particularly clean. Finger prints, smudges, dirty bathrooms, etc. Overall, I felt the ship was dirty. If we ever cruise again (and after this cruise, we most likely will not), we will never chose Carnival, it was just that bad. I have no idea how anyone would spend their hard earned money as a repeat guest. Carnival, you can do better that this!!! If you live in a very small town, and are really dying to be around lots of annoying people, and have no clue what good food or good shows are, you might enjoy this cruise...otherwise DO NOT WASTE YOUR MONEY!!!!! Read Less
Sail Date February 2011
We have been on 23 carnival cruises in the past, but this has got to be the worst ever. We finally arrived in port of Miami at 2 PM, due to the fact that Miami decided to close I-95 down for reasons unknown to us Anyway we went to check in ... Read More
We have been on 23 carnival cruises in the past, but this has got to be the worst ever. We finally arrived in port of Miami at 2 PM, due to the fact that Miami decided to close I-95 down for reasons unknown to us Anyway we went to check in at the VIP CHECK IN because we are platinum guests. We were given the platinum cards and told to go ahead and board the ship. What they did not do was escort us on board, so we attempted to board the VIP Route which almost got us killed by other passengers waiting to board. So we waited some thirty minutes to just get in line to board the ship which took another 20 minutes. Once on board at 3:30 PM we went to the lido for some food, good luck with that lines, no tables to sit, no ice in the machines, no help, no nothing. After much shoving and waiting finally got some food which was not very good. The entire staff on the lido looked as if they were the walking dead no service no smiles, no nothing. We have been on this ship at least five times in the past never have we ever experienced anything like this, we had to fight for food on the lido at each meal, the lines were just crazy, the hamburger line was always full and the cooks were always behind at least ten minutes for a hamburger, forget the chicken strips, etc always empty. The lido lines were always long and slow due to fact that they could not keep food on the lines. I do not not know what is wrong with this ship but rest assured I will never, never embark or debark in Miami again. The shows were OK nothing special, the cruise director is so much into himself that its sad. The dining room service was OK but there again they were over worked and could not provide the service required Nothing on this ship worked, the shows were late or not at all the Fun Times would put out a activity at a certain time and that did not happen most of the time. (Fun for all, all for fun? not on this ship.) The debarkation was as bad as getting on, I will not go into it but trust me another Zoo. I feel like I have been robbed, I paid for this cruise just to be treated like a dog. After 23 carnival cruises I know what is good and what is bad, trust me on this one Bad to the Bone. And you know what the topper is we did not receive comment cards they said we would get them in the email, so far they are still looking into way we have not received the survey, should take 7-10 days after all it only been two weeks since the cruise. Read Less
Sail Date November 2010
Carnival Glory Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 5.0 4.2
Fitness Recreation 5.0 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 5.0 3.5
Service 5.0 4.3
Value For Money 5.0 4.1
Rates N/A 4.3

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