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5 Helpful Votes
Sail Date: May 2017
The itinerary allowing us to travel to Bermuda from Florida on the ship was our deciding factor to celebrate our 44th anniversary. We cruised on the Navigator for our 30th anniversary and did not want to miss out on this last trip to ... Read More
The itinerary allowing us to travel to Bermuda from Florida on the ship was our deciding factor to celebrate our 44th anniversary. We cruised on the Navigator for our 30th anniversary and did not want to miss out on this last trip to Bermuda. The ship was beautiful, having been refurbished last year, and was better than our expectations. Embarkation and disembarkation were smooth and easy. The food delicious and always flavorful, attractive and top service. We especially enjoyed several of the cast productions however felt Clive Carrington's classics and piano bar entertainment was the best we have enjoyed (this was our 28th cruise). His amazing talent playing everything from classical to current venues as well as singing kept us entertained nightly. Guests and one of the bar servers, Elvis, even shared his mike adding so much to the evenings. Singer Shauna Hicks' Broadway show was also amazing. She was featured two nights and we wish she was on stage at least once more. Another great talent who hope to see in the future. We enjoyed the special interest lectures with Kim Orlando. Service was always perfect, helping with smiles and warm greetings. We definitely will cruise on Regent again and plan to book one of their other ships for variety and itinerary from Florida. Read Less
14 Helpful Votes
Sail Date: May 2017
Our friends found a great deal for RSS 25th Anniversary cruise and so we jumped at the chance to join them and try our first luxury cruise (previously sailed with Celebrity, HAL and NCL). It started well with an upgrade to a balcony suite. ... Read More
Our friends found a great deal for RSS 25th Anniversary cruise and so we jumped at the chance to join them and try our first luxury cruise (previously sailed with Celebrity, HAL and NCL). It started well with an upgrade to a balcony suite. Embarkation was smooth although they did not have our cards and had to escort us to Guest Services which was unusual. The ship has been recently remodelled and we were impressed by our cabin and the public spaces. The ship has notable vibration problems in the rear spaces such as the theatre and bars. At times all the bottles were clinking and sitting on stools almost required hanging on. It was also notable how much more this smaller ship moves. Especially in our forward cabin, this cabin was very noisy when arriving in ports as well. As a married couple in our early 40's we were regularly queried if we were entertainment when embarking so I think it highlights the average age is much higher than our previous cruise experiences. Unfortunately we did not meet our room attendant for the first 2 days and eventually when we queried how we were supposed to set up the personal bar, the assistant HK visited us with our attendants to find out why we had not been given a tour of our cabin and requests for our personnel requirements. Things improved after this. The first 2 nights in the Compass Rose we also found the service to be very casual and when my wife asked if she could taste a different wine to the daily special the sommelier quoted it was not a wine tasting event?!!? A query to the FB manager was handled quickly and professionally and we had no future problems. Many of us felt that the crew seemed very tired and uninterested and that this may have been due to them just completing the world cruise and apparently having a very rough crossing. After a couple of days service improved and after visiting Bermuda where the weather was great and the crew got a chance to get ashore, service notably improved from then on and by the end was an excellent standard. We appreciated the amazing dinnerware, quality of furnishings, pool chairs, sporting equipment, the library etc. It was a noticeable improvement in quality. We felt breakfast was average to good (except the caviar Sunday which was fun). Lunch options were plentiful but the standout was dinner. The compass Rose has a great dinner, Prime 7 was superb and the Italian was a nice change (although hard to get into with the limited seating). Entertainment was not as good as we have experienced on the larger ships, most other passengers thought the production shows were great. The last one was excellent but the earlier ones were a bit flat and the quality of some of the singing and dancing wasn't great. The theatre looks amazing but unfortunately gets very crowded and could be difficult to find a comfortable seating arrangement. We enjoyed the silly activities and the deck games. The pool area was nice but shade was limited and unfortunately rude passengers reserved deck chairs for hours without using them and this was never policed. Also many use multiple deck chairs which is even more arrogant. Included tours were quite good but we are not group tour people and with large groups and elderly members it made for very slow going. Overall we had a very fun time and appreciated the lift in quality especially as we were fortunate to sail on a very good deal which made the value for money even more outstanding. If we had paid full price the early service issues would have been unforgivable. The vibration, movement and noise issues would be annoying. At our age it is probably preferable to sail on the ships with a slightly different demographic but still appreciate what an amazing time we had. Read Less
108 Helpful Votes
Sail Date: May 2017
This was my very first time cruising, so i didn't know what to expect. I am 49, and I took my 19 year old niece. Obviosly youngest on Regent. While we enjoyed dressing up for dinner a few times, we didn't like feeling obligated ... Read More
This was my very first time cruising, so i didn't know what to expect. I am 49, and I took my 19 year old niece. Obviosly youngest on Regent. While we enjoyed dressing up for dinner a few times, we didn't like feeling obligated to. Well, if you want to leave cabin that is... We had the first night at hotel in Miami. That was extremely disorganized. Even though Regent knew of an embarkation time change weeks before and notified me, they aparently didnt tell anyone at the hotel. Or the staff just didnt know. The Epic hotel, imo, was a complete disaster. On the plus side, transport both from airport and from hotel to port was great. Very organized. The ship itself definitely not worth the amount we paid. I did read other reviews prior, so perhaps Navigator isn"t a fair representation of Regent. If not, it should be much cheaper than the other 3 in Regent's fleet. Since it was nicely refurbished, it looked really great. But old. There was a lot of vibration and noise! I dont think all elevators were working simultaneously at any time the entire cruise. So you can imagine the wait times! And they actually use this ship for world cruises? I had my fill after only 11 nights. Definitely not a luxury experience. Service was excellant, everywhere. All waitstaff, bar staff, cabin steward.... They all go out of their way for you. Any shows or entertainment were definitely geared to a much older crowd. Not an issue though. The crew gave a great performance on the last night. Not being a drinker I really can't comment on lounges or nightlife. The food was good, but not the best. Certainly not what I was expecting. Room service menu was poor. But if it is during dinner, you can order from Compass Rose. We were both very pleased with the shore excursions. Both the quality and the way Regent handled them-very organized. Even when there were time changes. Towels and bottled water as you leave ship. But then, this is all what you should expect for a luxury cruise, right? Overall, I would probably do Regent cruise again only if it were a different ship. Or a LOT cheaper! Otherwise I would go with a more casual line. I booked another cruise for 2019, but not with Regent. Read Less
1 Helpful Vote
Sail Date: June 2016
Great value for the drinkers. When I booked I did not know it was all inclusive. Mostly, people were responsible but there are always a few. We kept running into these two drunks who insulted just about everybody (including my wife twice) ... Read More
Great value for the drinkers. When I booked I did not know it was all inclusive. Mostly, people were responsible but there are always a few. We kept running into these two drunks who insulted just about everybody (including my wife twice) on board and ruined two nights dinner. In my drinking days I would have loved this cruise as a senior not so much. Tendering was difficult because the tenders are so large it takes a very long time to load in the hot sun (upper deck of tender is open to the sun) with diesel fumes all around you, you had a hard time not getting sea sick waiting to load. Saddleback cay nice but to much walking RCL uses trams to get around their cay, better idea. After asking to be move away from the drunks at dinner the first night we were seated next to them again the second night. OPPS on the dinning room Staff. Shows were good. Stateroom and service also. Food in main dinning room below acceptable resort quality, All in all it was a fun three day cruise, nothing exceptionally good or bad.to speak of. Priced at Par, Read Less
6 Helpful Votes
Sail Date: May 2016
We sailed on the Carnival Journeys 9 Day Cruise on the Splendor. We sailed from Miami to Bermuda, Grand Turk, and Amber Cove (Dominican Republic North Shore). We had a great time! We had a total of 10 in our group. Some of us drove, and ... Read More
We sailed on the Carnival Journeys 9 Day Cruise on the Splendor. We sailed from Miami to Bermuda, Grand Turk, and Amber Cove (Dominican Republic North Shore). We had a great time! We had a total of 10 in our group. Some of us drove, and some flew into Miami. I was in a group that drove down from Atlanta. We stopped over in Tampa the night before. We got up and headed toward Miami in the early morning of the embarkation day. There was an accident that shut down the highway near Fort Myers. We bailed off of I-75 at exit 131 and trekked on some state roads back to Alligator Alley. This cost us some time. We intended on getting to the parking garage at 11:00AM, we ended up there around 1:10PM. Premiere Cruise Parking We parked at Premiere Cruise Parking in Miami (www.premierecruiseparking.com 1415 NE 2nd Ave, Miami, FL 33132). We had a great experience with them on embarkation day. We parked in the covered area of the garage, and were shuttled to the port in a timely fashion. We took our keys with us. Others told us that they had to leave their keys with the attendants. So, keep this in mind if you choose to use them. When we returned from the cruise we waited 1 1/2 hours for a shuttle to take us back to the garage. This was mainly due to port authority issues. When we got our luggage and went to the meeting place there was a van waiting. Unfortunately it was full, and it left. Then we waited in the hot sun on a concrete island. Bad experience, but I do not think it was their fault. Many other shuttles were delayed just the same. Some people were waiting longer than us for other services. Also, when we got back to the garage there was a LONG line waiting to be shuttled to the port. It was 11:30AM by the time we reached the garage, so these people should have been moving already (first shuttle TO the port is at 11:00). I guess overall this was a mixed experience, some great, some not. Embarkation We got to the port around 1:30PM. We had selected earlier boarding times, so we were allowed into the security area without waiting. Security checks went quickly. We then headed upstairs for check-in and received our sign and sail cards. They were still calling boarding numbers, but we were too late to get a number. We had to wait in the chairs until the last numbers were called, then they let everyone else board. I still think I was on the ship by 2:20PM. The good news was that my cabin was ready, so I dropped my carry on luggage and headed to the lido. I located my wife and brother and waited in line for food. I chose the burger line since it was the shortest. I stood in one place for at least 10 minutes, then moved a few feet. This guy behind me flagged down an officer in white and let him know he was unhappy with the slow lines. The officer said "let me fix this" and went behind the scenes. He came back about 5 minutes later and said he handled it. The good news is that he did, we were moving right nice after that. I think I got into line at 3:00PM and had a burger by 3:30PM. This is not an exaggeration. The lines were LONG and SLOW. Alas, it will take more than that to kill my vacation. The rest of the times (not Embarkation) the lines were not cumbersome. Cabin We had an inside cabin on deck 7. Cabin 7279, first cabin aft of the glass elevators. Great location for the most part. No noise from the lobby/atrium area since they close the hall doors at night. The cabin was clean and kept that way by or steward. His name was Pan, and he took excellent care of us. The only downside of this cabin location was that we had dinner in the aft restaurant, so we had to hike the hallway all the way back to the aft elevators/stairs to get to dinner. It was quick to get to the casino/promenade and quick to serenity and lido decks. Also very convenient to Customer Service desk. The only negative thing about the cabin was the fridge was not "cold". It was more "cool" than "cold". We brought along a fan so the cabin was cool enough while we were sleeping. The last night was a little warm as we had to pack up the fan with our luggage. Sea Days The sea days were a mixed bag. Some were very windy (also fog/mist/rain), and others were no wind, and almost too warm. I still enjoyed them. Ports of Call Bermuda Day 1 - we took a van from the port to Horseshoe Bay for $7 a head. We rented two lounger chairs and an umbrella for $25. The weather was perfect. We went swimming in the main beach area and enjoyed it. Then we went around the big rock and found the secluded cove. This was amazing. We swam and snorkeled there. It was a bit rough beyond the boarder rocks. Did not see too much other than a few fish and some rocks. Still I really enjoyed this beach. Day 2 - we walked around the dockyard shops and clock tower mall. We took the dockyard trolley train off the pier. This was nothing but a ride. No narration, etc., but still pretty fun. The shops were nice (a bit pricey). My wife enjoyed it. Once again excellent weather. Grand Turk My wife and brother went to the pool at Magaritaville. My friend and I snorkeled. We went to the right of the pier (heading off pier from ship). We found some cool coral and fish and urchins along the rocky shoreline. We then headed to the beach area and roped off swimming area. We found a cannon and anchor that were planted there. They were still cool to see. A bunch more fish and some corals and sponges. BE CAREFUL ON THE ROPE, we were both stung by the rope. Jellyfish like stings. Didn't ruin our fun, but definitely let us know not to touch the rope again. Great weather again. Amber Cove We had a poolside cabana. WE LOVED IT. It included free wifi and zipline use. It also has pool floats and noodles. We had "P-11" which is the furthest from the bar building. They brought six sodas and six waters and put them in the fridge. Also some snacks. Nothing to curb your hunger. I went back onboard the ship and got some burritos for our lunch. The A/C for the cabana is way undersized. It doesn't blow cold or really get rid of the humidity. It made some difference, just not enough. All of the staff were helpful and polite. No begging for tips. So, guess what, we tipped them well. The only begging we heard was for us to return to Amber Cove as they really need us tourists. Did I mention the perfect weather once again? It was. Ship Very clean and kept that way by the staff. Most Carnival ship decor is way too gaudy, and the Splendor is too. I did enjoy the hall art of the "Brat Pack" era. That was nice. The decor didn't really bother me, just the norm, albeit very pink. The Serenity deck does not have a pool or hot tub. It did have a shower, but it is no fun hanging out in the shower on deck. The chairs were generally full, but you could find space. We were only able to score one of those round covered chairs the last day. Lido Pool has a siding cover for inclement weather. This means the big screen is lower and harder to see. It kind of has the old Fantasy Class feel to it, a pool surrounded by upper decks. It was OK, but few loungers and you had to get there early if you wanted one. The staff did a great job of placing "chairing is caring" stickers on the lounge hoarder's towels. Rear pool was fantastic. Very open and breezy. Spas here were luke warm. Lido buffet was great. Fresh food and hot at times. Burrito bar was great. Deli was too. I did not get tot the Mogolian Wok, Rotisserie, or Tandoori. Long lines for these, or weird hours. Dining room food was great as well. We had two lobster days since it was a Journeys cruise. Journeys Cruise They had some special seminars onboard. I missed them all. I also did not notice the "local musicians", they all seemed the normal variety cruise ship performers. We did have a few dishes on the menu one night that were "local". Other than that it just seemed like a longer cruise than a 7 day cruise. This was fine for me, but it did seem to be missing the extras that a Journeys Cruise is supposed to have. Staff Cabin Steward was fantastic! He came around with the list to choose "morning" or "evening" service. I told him I wasn't used to having to make a choice. He said, "then choose both." So, I did. He greeted us by name in the hallway. He also opened our cabin door for us if he saw us heading that way. Auto tips and extra tips for him! Dining Room servers were great. Roxi, Akrem, and Jose knew us by name after the first day, and pretty much guessed our preferences. They handled all the special requests with smiles. Auto tips and extra tips once again! Cruise Director Chloe Loddo was our cruise director. She did a great job. She came to the Cruise Critic meet and mingle. She also brought along the senior officers of Hotel and Food. It was great to meet them all. A fellow mingler complained about something and the officer brought in free bar servers for us. So, we had free drinks at our M&M! Bad Stuff I hate to mention bad stuff when I take a cruise, but the bottom line is that this cruise felt understaffed. The staff were way overworked. The cabin steward had twice the cabins. The waiters had three times the tables. We felt it most during the dining. It took at least 25 minutes to get the appetizers after ordering. We had the early seating, assigned dining. We rarely finished eating before the late seating folks were lined up outside. I'm not sure our wait staff could have physically served everyone any faster. There were just too many seats to feed per staff member. You could also see the "stress" they were feeling. They always smiled, but the underlying stress was definitely there. Debarkation I had zone 6 debarkation. We were released from the ship around 10:00AM. I went to collect my bags from carousel "C" as instructed on the signs. I collected three bags, once from "C" and two from "B". What a madhouse. I also could not get a porter to help me with the bags. My wife hurt her knee and was flying home. So, I had to handle her baggage. I ended up stacking and pushing and pulling four bags through customs and out to the curb. All of the porters I saw were busy helping others, and I couldn't flag one down. None of the Carnival staff could get me one either. Read Less
7 Helpful Votes
Sail Date: May 2016
We took this cruise mainly because it was going to the port of Bermuda. When we arrived to get on the ship, there was a lengthy delay. We were told the Splendor had gotten in later than expected. But everyone waited, very patiently, and ... Read More
We took this cruise mainly because it was going to the port of Bermuda. When we arrived to get on the ship, there was a lengthy delay. We were told the Splendor had gotten in later than expected. But everyone waited, very patiently, and all got safely aboard before she sailed. We were surprised to find out that our cabin would only be cleaned either in the morning or in the evening, but not both. After 25 cruises, on various cruise lines, including Carnival. That was a first. All the crew worked very hard and were very friendly, but as has been the trend, they are responsible to clean more rooms and serve more tables. We arrived in Bermuda on Sunday morning. The main shops in town were closed, but those around the port were open so you buy just about anything you might want. Monday, we took a 51/2 hour island tour. It was a very nice way to see Bermuda. Bermuda is a beautiful Island. Clean air, water and the people were so nice. The other ports of call (Grand Turk and Amber Cove were also very clean and nice, but we had been there before and reviewed them before). The entertainment on the ship was very good. We had shows almost every night. Dances in the dinning room every night, as well. The cruise director, Chloe, was super. We saw her every day. She was mingling more than I have seen other Cruise Director, as well as her assistants This was a Journeys cruise and there was a lot of extra presentations that you normally do not get. We highly recommend taking a Journeys cruise. We missed the first half of the Cruise Critic's Mix and Mingle. We were at another presentation that got out late, but we were warmly welcomed and had a nice chat with other Cruise Critic members. There was lots to do, or, if you wished, nothing to do aboard ship. There were the usual trivia games, but they were themed to appeal to many ages. For example, there was a Diva's songstress trivia, along with a Harry Potter and a Game of Thrones trivia. There have been comments about the food and entertainment on board. We found the food and entertainment very good. For lunch, the Mongolian Wok was worth the wait. I think the longest we waited in line was about 10 to 12 minutes. Remember, this is having your food cooked in front of you as you wait. The Lido deck had themed lunches that changed each day (Italian, French, Mexican, Caribbean, American, etc., all were good with lots of variety of choices. There have been some who thought the Splendor was decorated too pink. Don't know what they must have thought when they arrived in Bermuda. Lots of pink, lite blues, greens and other pastel colors on the shops and homes. Once the Splendor finishes the last of it's scheduled sailings, it will be headed to China. Read Less
11 Helpful Votes
Sail Date: May 2016
First of all let's talk about good things.This cruise has everything you expect in a cruise. Irtinirery was excellent normally you do not see Bermuda Cruise from Miami and normally it's only Bermuda but in this cruise there were ... Read More
First of all let's talk about good things.This cruise has everything you expect in a cruise. Irtinirery was excellent normally you do not see Bermuda Cruise from Miami and normally it's only Bermuda but in this cruise there were Three ports Grand Turk and Aber Cove(Dominican Republic).Service was excellent all the staff were outstanding.The best thing was that they had Indian Food Buffet for lunch everyday and in Dinning room also Indian dinner choice every day also they had sandwich shop that serves best panini i ever had also at the Burger place they had Veggi burger.so if you are vegetarian you have good choice in the booths but not in Lido buffet they had hardly one vegetarian entree. Our Room was very spacious and our room attendent(Patama) was very nice and also in Dinning Room our server Fernando,marcello and Sila was excellent they were very friendly and very attentive.Entire ship was very clean. Now let's talk about bad thing.I did not find entertaintment was not to the par it was boaring.Normally in a Theater in every show should be full but since the show choices weren't good half of the theater was empty.This is the first time I seen like this this is our eighth cruise.On the third floor(Main entrance) the singers were good.Less choice for vegetarian in lido buffet. They should have more laundromat.There were only three place had laundromat in entire ship( totalling 9 washers).Ship lloks like recently renovated but not very good choice(everything is pink) overall I was very happy. Read Less
6 Helpful Votes
Sail Date: May 2016
This was our second cruise on Carnival, we sailed last year same time on the Glory and couldn't say enough good things about that ship, that is why we booked again with Carnival. We were seriously disappointed with our cruise this ... Read More
This was our second cruise on Carnival, we sailed last year same time on the Glory and couldn't say enough good things about that ship, that is why we booked again with Carnival. We were seriously disappointed with our cruise this time around. ROOM: Room was great location, a balcony on Deck 7 and no rooms across the hall, very quiet. I was not extremely satisfied with the cleanliness of the room, I had to wipe down the shelves in the bathroom bc there were rings of scum where previous guests belongings were. The toilet was also dirty with a mold ring inside. I was aware before we sailed that we would only have once a day steward service. We managed ok with 4 people in the stateroom, but it was much more enjoyable with service 2 times a day. As far as a I know this is the only cruise line that has changed to once a day service. Dining: We had any time dining for the first time on Carnival and it was terrible! You had to wait in long lines to be seated and if you wanted to eat when they opened you had to wait in line 45 minutes before opening. Once seated it took forever to get your food, we spent 2 hours or more each night at dinner. Yes, we complained many times to Sasha the assistant Maitre D, who could seem to care less and just offered the excuse, we are very busy. The only time we saw the Head Maitre D and complained suddenly our food flew out to the table. My kids had the soda plan and could not get a soda served until halfway through their meal and if they wanted a refill that was not happening. We asked other cruisers that had set dining times how their service was and it was almost as bad. Breakfast was just as bad, anytime you showed up during breakfast hours there was a line wrapped around the outside waiting to get in. Then service took forever at breakfast as well. Once again complained to Sasha, same response, we are very busy! They only had the bottom floor of 1 dining room open for breakfast, which was crazy to me if they had such long lines. It seems they have cut back majorly on staff and can't handle the amount of guests on board. Entertainment: It was ok, we would have loved to see more PG comedy but couldn't get out of dinner in time to make it to the show. The venue they used for the comedy shows was way too small, if you didn't get there a half hour before you wouldn't get a seat. Don't even get me started with the adult shows, you had to line up outside after each show and the line went all the way back to the casino. Doesn't that tell them they need a bigger venue for this? We ended up seeing 3 PG shows and 1 adult show the whole 9 days! They had a whole red carpet club with lots of space and seemed never to be in use. Hint Hint... maybe have a comic in each venue...The shows were ok, love Epic Rock, saw it on the Glory too, saw the 80's show was pretty good too, not really interested in the other shows they had. They did need more kid stuff to do during all the sea days we had. The crew worked hard but the short staffing reflects badly on them. We had already booked a 70th bday cruise in July for my mom before we went on this one or I surely would never have done that. I can only hope that Carnival gets in together by then. One last thing, the ship is definitely in need of a make over, the furniture in all public areas are very worn and need replacement, not just repair as seen on the many sewed up couches. Read Less
2 Helpful Votes
Sail Date: May 2016
This cruise was planned because of the port of Bermuda. However it should have been scheduled for a different day as Bermuda stores were closed the first day there. We toured the island and took a sunset sail that evening. It is a ... Read More
This cruise was planned because of the port of Bermuda. However it should have been scheduled for a different day as Bermuda stores were closed the first day there. We toured the island and took a sunset sail that evening. It is a beautiful Island. The other ports of call were also nice. A lot more affordable. The entertainment on the ship was fantastic. We had shows almost every night. Dances in the dinning room every night too. The cruise director Chloe was super. Saw her every day. She was out there mingling more than I have seen other CD's do. Even her assistant Caitlyn & staff Sean, Eric & B-Lo were around every corner. Kept us busy. It was a nice change from other Carnival cruises I've been on. The cabins were small but all I did was sleep there. The shore excursions were a different story. In Amber Cove, the description said moderate walking. That is not a problem. But no where, on internet, or fun ashore booklet did it say there were stairs to climb on every stop, So I either sat on the bus, or outside the excursion stop. That was really a lot of fun, NOT. Would I go again, most definitely. But I would plan for a different day of the week & choose different excursions more suited to people with mobility problems. Read Less
7 Helpful Votes
Sail Date: May 2016
My Sisters and I had a wonderful time on the Splendor, We loved Bermuda, and all of the tours that we took. It was warm over there but we enjoyed ourselves, the people were friendly and the service was great. We missed the meet & ... Read More
My Sisters and I had a wonderful time on the Splendor, We loved Bermuda, and all of the tours that we took. It was warm over there but we enjoyed ourselves, the people were friendly and the service was great. We missed the meet & greet, we did not get the final information on where to meet, but we met some wonderful people on board. We enjoyed t;he ports of call, and look forward to our next adventure. One of my sister's took to the night life in Bermuda, it was really nice, and the weather was just right. We also enjoyed our tours on the different Ports of Call. I liked they brought back the midnight Ice sculptures and and food fare, took some nice photos. Overall we really enjoyed this trip, even though the Freedom in Europe is still my favorite. Happy sailing until our next trip somewhere Read Less
5 Helpful Votes
Sail Date: May 2016
We chose this cruise because of the destinations, Bermuda was beautiful and Amber cove was interesting. The shows were excellent food was good staff was very pleasant. Alll in all I had a great time. Chloe the cruise director was ... Read More
We chose this cruise because of the destinations, Bermuda was beautiful and Amber cove was interesting. The shows were excellent food was good staff was very pleasant. Alll in all I had a great time. Chloe the cruise director was fantastic always everywhere warm and engaging. Caitlyn the assistant cruise director was very pleasant and helpful. The wait staff in the dine at any time dining room was great including Martin and iketet and Luis. Hostess Andrea and Maria were very kind and helpful. While my wife was at the jewelry counter in the lobby, I talked to Thalia who taught me Spanish while I taught her some English. The shows were excellent, the singer's and dancers very nice. I enjoyed the show 88 keys the most as it featured pianos and dancers. The activities on the ship were great especially the crafts. The contests were different and the staff was always present. It was the finest cruise of the 15 cruises that l have been on. Read Less
11 Helpful Votes
Sail Date: April 2016
Judging from the reviews and boards of Cruise Critic at least, It’s not been a good year so far for Oceania with all of the norovirus on RIVIERA and continued worry or real experiences that “things aren’t the same” under new NCL ... Read More
Judging from the reviews and boards of Cruise Critic at least, It’s not been a good year so far for Oceania with all of the norovirus on RIVIERA and continued worry or real experiences that “things aren’t the same” under new NCL ownership. For us, it was returning to REGATTA for our sixth cruise in her and our first since 2011 having sailing in the meantime once in MARINA and three times in RIVIERA. My wife prefers “the big ships” (especially the cabin bathrooms with tubs!) but I still prefer “the little ships”. This cruise in REGATTA reinforced that for me and reassured me that Oceania remains largely “as is” and a superb cruise product across the board. REGATTA was just the right size for this 12-day itinerary, a new one for us, from Miami to Nassau, Bermuda (and yes with that preferred Hamilton Front Street berth), Charleston (delightful!) and Port Canaveral. Our call at Norfolk was sadly cancelled owing to bad weather in the Atlantic and the captain wisely deciding to spend an additional (and idyllic) day in Bermuda instead. April in the Atlantic is a crap-shoot weather-wise but was was pretty good with only first evening and morning out of Bermuda rough although it was quite windy and cloudy in Bermuda one day. This was our first return to REGATTA since her extensive refurbishment in 2013. Happy to see that Oceania retains the original Edwardian décor of the original “R” ships which I prefer to the flashier style of the RIVIERA/MARINA. The Grand Dining Room, Hall and staircase remain among the most handsome spaces afloat. Sadly, I think they ruined the Terrace Café, replacing the charming murals and light pastel colors with institutional fake wood laminate and plastic covered chairs right out of a nursing home. Oddly, the lovely colorful mosaics on the lido deck have also been replaced with the most harsh and dreary grey rough stone. A lot of the charm and character of these areas have been spoilt and for no good reason it seems. Essential maintenance remains excellent but high-use Martinis not tidied up anywhere near as often as before (or as necessary) and the gents dressing room in the Canyon Ranch Spa and the outside spa deck were often a mess of heaped, used towels, robes and sandals… something you’d never have seen before. Our own cabin (7074, a Concierge Veranda) was kept immaculate and the cabin stewardesses were superbly efficient, friendly and helpful. Food, food, food… Oceania has always been as obsessed about eating as its passengers. And happy to report, it remains as superb as ever. Tastes and expectations vary and you can’t get more subjective than food but I thought it was uniformly excellent in choice, presentation, quality and finished product and in every venue and every meal. If anything, our experience in Toscana and Polo were the best of our ten Oceania cruises, making the prospect of them being “combined” as Tuscan Steak all that more sad. We love the little bar in Polo on these ships. Service in the Main Dining Room can be slow, yes… the menus are simply too extensive I think for anything else… and there remain long (15-20 min) waits for tables for two even after 8.00 pm. But this is one good dining experience make no mistake. Oceania may focus too much on food but the results are very tasty indeed. The most enjoyable aspect of cruising with Oceania for us has always been the crew and we always come away having made new friends from all over the world and delighted to be reacquainted with some familiar faces from cruises past. Adrian (Mexico) the deck steward was my prize this trip serving up the best margaritas afloat and in quantity as well as a quality. Some really delightful staff (especially Oscar from Peru) in the Terrace Café and dining room and Horizons, too. Service in Martinis was frankly not very good, so poor in fact that we complained when it seemed obvious that people with the beverage package were not getting the same level of service. Our complaint was promptly handled by the bar manager and the service did get better but we preferred Horizons on this trip for service and friendliness. REGATTA, Oceania’s first ship and still the flagship of the ever expanding fleet, remains an utterly charming and delightful vessel offering exceptional standards of cuisine, service and surroundings. And most of all, some very nice people to look after you. Adrian’s margaritas already seem a distant memory. Read Less
10 Helpful Votes
Sail Date: April 2016
Reviewers are 65 yrs old and married, 40+ cruises on 12 lines including 7 on Oceania. Overview: Over the last several years under multiple owners Oceania has fallen from a premiere line to a line without identity. Under the holding ... Read More
Reviewers are 65 yrs old and married, 40+ cruises on 12 lines including 7 on Oceania. Overview: Over the last several years under multiple owners Oceania has fallen from a premiere line to a line without identity. Under the holding company the food and service dropped to extremely low levels. The food budget has been noticeably restored by NCL, and so has the friendliness, but the service is very poor particularly in the dinning rooms where the numbers and training level is about as low as it gets in the industry right now. Dining: See above. While the food budget is better than a year ago; however, the French Chefs are gone and there is a German cook. The drop in quality preparation from the original Oceania line could also be associated with the quality and numbers of assistant chefs remaining. Suffice to say, food is no longer the reason to take this line, and it once was the best reason. The Ship: The so-called R-ships are some of the nicest with only 650 passengers and a beautiful design. Oceania has 3 of the 8 R-ships. The ship is well maintained and extremely enjoyable. Entertainers: They were very good except for the comedian. The string quartet was excellent. The show performers were very talented and their shows were exceptional. Itinerary: Very good and well managed. Enrichment series: Unfortunately the gentleman giving these lectures was neither a gifted speaker nor an organized lecturer which was unfortunate because his knowledge of history was fairly good. Service: The service staff was extremely limited in number in the key food service areas and their skill/training was noticeably below historic Oceania levels. Cabin staff were very good and efficient; although, you out of the room early or you room was not made up until afternoon. Future of Oceania: They announced at the the party for loyalty members that they were delighted to have these five new Oceania ships in the NCL fleet, so I think that covers where the line is headed. NCL is the only major line we have never taken because we have always been discouraged to do so by virtually everyone who has taken it. When Carnival buys a line like Seabourn or Cunard it tries to keep that fact as unapparent as possible and maintain some pretense of a quality line while reducing service to increase it shareholders demands for more profits. NCL is hiding nothing. Value: To be fair, I booked this near the sailing with heavy discounts and then took the offered options the day before sailing to get a balcony upgrade. I paid no more for the balcony stateroom for 12 days than I would have paid on a mass market line, so the value for me was very good; however, if you want to book a balcony or suite at regular rates, Seabourn, Silver seas, and other premium lines would be cheaper and definitely better in my opinion. Shore excusions: This is always a large profit item for the line and I am happy so many people supply that profit, but some the excursions was unbelievably expensive. We rented a car with another couple and did the exact same Plantation Tour in Charleston that the ship offered. We paid an average of $38 per person and the ship tour was $180 per person and of course took an extra 1.5 hours because of organizing the group and getting everyone on and off buses. Read Less
4 Helpful Votes
Sail Date: April 2016
I will start off by saying this cruise was about relaxing for us so might be boring to read my thoughts This was our 6th cruise on Regatta so it was very familiar to us We were on a B2B this was R/T Miami with port stops in ... Read More
I will start off by saying this cruise was about relaxing for us so might be boring to read my thoughts This was our 6th cruise on Regatta so it was very familiar to us We were on a B2B this was R/T Miami with port stops in Bahamas, Bermuda, Norfolk, Charleston, Port Canaveral. When I saw Bermuda with 2 days in Hamilton that was the selling point for me We spent our honeymoon there way back when After leaving Bahamas the seas were a bit bumpy & the sick bags were out It did not bother us too much we had been in worse It was very hot & humid most of the trip in April, not sure I would choose this same itinerary again Bermuda was lovely though not too hot The only port we did a private tour was Bermuda ...I pre booked David Fox & shared with 4 others from the roll call We saw a good portion of the island between the Lighthouse & St Georges We had lunch in St George's at Wahoo's as per David's recommendation He suggested the Wahoo bites ..now keep in mind DH does not eat much fish but he ordered the bites & loved them ..he did share a few pieces with me David even found the guest house we had stayed in many years ago with minimal information I would highly recommend him arriving in Hamilton late afternoon Friday we went ashore just to check out the area, next day was our tour Sunday several of us took the ferry from Hamilton over to King's Wharf to shops there We were to leave at 4pm that afternoon but due to a storm front the Captain decided to stay in Bermuda until the next afternoon Many grumbled we would miss Norfolk but I would rather that than be in a storm in the Atlantic The next day we just did a walk around Hamilton looking in the shops etc... untill the rain shower sent us into the gift shop ..how awful it did not last long and we headed back out for our walking tour We made it to Charleston & overnighted there We walked up through the market & shopped a bit It was very hot & humid so I did not fare well in thew heat so headed back to the ship & the A/C There I stayed until Miami Food It is subjective but we found it quite good as usual ..a couple of misses but nothing in life is perfect We ate dinner mostly in the GDR, Breakfast at Waves & lunch at Waves or Terrace The service was uneven & some nights it took 2-3 hrs for dinner even at a table for 4 Way too long to be sitting, not sure if it was a staff issue or what the problem was Barristas was very good & the girl there was quite pleasant & we would try to learn Italian from her The Production shows were a bit better than in the past the solo performers were hit or miss I did not go to the comedian shows ..how many bad jokes can you take in one night We had a sizable OBC so we tried some spa treatments (not something we normally do) quite enjoyable. A good way to use up the OBC if you are not a ship's excursion person or drinkers Overall the cruise was great for us but we just like the motion of the ocean We like to size of Oceania ships so all is good Life is short ..go cruising Read Less
Sail Date: April 2016
We had never been to Bermuda and had never sailed with MSC before, so we thought it was a good way to discover a couple of new things. The Divina is a beautifully decored ship, with attentive and smiling crew. Dining was great as we got ... Read More
We had never been to Bermuda and had never sailed with MSC before, so we thought it was a good way to discover a couple of new things. The Divina is a beautifully decored ship, with attentive and smiling crew. Dining was great as we got to know our waiter (John) very well, and he and his assistant took very good care of us. As far as the Steakhouse specialty restaurant goes, it was our only disappointment on this cruise. Extremely slow service and mediocre food. The premium drink package is the best package we have seen yet on any cruise line. ALL drinks are included, including top shelf spirits, the entire contents of your stateroom mini-bar, specialty coffees and non-alcoholic drinks... at a per day price that matches other line's basic drink packages. One aspect that shone through was the quality of the main show each night in the theatre. MSC lets you know that their dancers and shows are the best in the business, and we wholeheartedly agree. The talent, quality of sets and score, and entertainment value is the best we've seen on any cruise ship. Bravo! The staff of the Divina are doing their best to make the ship more of what the North American market looks for, but they still have some work to do. You will find it odd when you enter any Men's restroom, and not a single urinal is to be found... only stalls. And not many of them! As well, garbage cans are a scarce item in any of the public areas, which can be inconvenient. The fare served at the buffet has a European influence for sure, but was very good. No hot food is available for room service either... that was a first! We would cruise with MSC again, however. Read Less
32 Helpful Votes
Sail Date: April 2016
We've cruised Carnival 5 times in the past and was so disappointed with our last cruise that we did not cruise for 8 years. We are a couple of DINKs in our 40's and were looking for a much needed break from the weekly grind. ... Read More
We've cruised Carnival 5 times in the past and was so disappointed with our last cruise that we did not cruise for 8 years. We are a couple of DINKs in our 40's and were looking for a much needed break from the weekly grind. This was our return to cruising because we really wanted to see Bermuda. EMBARKATION: Overall smooth. The biggest issue was that once on board you had to use a kiosk to assign a credit card to your cruise card. Again, not a huge deal but there were not enough staff to man the kiosks and there were a bunch of octogenarians who didn't know how to use the technology (and didn't know how to figure it out). Many people stood in line at reception only to be told that they had to use the kiosk. Why reception couldn't do it for them I don't know. I stood by a kiosk and helped a bunch of people use the kiosk before my husband dragged me away. Embarkation grade: C SHIP: The ship is beautiful. Truly beautiful. Very elegant and classy with understated tones. After cruising Carnival where is mostly looks like a rainbow threw up in the atrium this was a welcome change for us. I loved the decor. I heard others talk about how it was a bit, er, stuffy. The design of the ship left a bit to be desired as you find yourself at dead ends wondering where to turn. The Black and White Lounge was gorgeous but there simply was not enough seating. Every event was SRO and if you didn't have someone saving seats for your you were SOL. Ship grade: B ELEVATORS: Yes, the elevators gets their own section. Why? Because this is the number 1 complaint overhead on the cruise. Many times you'd wait for an elevator for 10 minutes or more before you could find one that had room for you. During dinner you'd call the elevator and when it showed up it was so packed you had to let it pass you by. Also, the doors would close after only a few moments. People literally RAN to the elevator when it opened, some fell, some had the doors close on them, some said forget it took the stairs. It was seriously frustrating for everyone. Grade: D DINING: I thought the food was great. Buffet dining was good and varied. Pizza was AWESOME. Again, I don't think there was enough staff but it was laid out well and I had no complaints. Dining room was beautiful and the food was fantastic. Prepare for 1.5 hour dinners. Portions are not huge but I didn't mind as it allowed me to enjoy the evening without being in a food coma. Grade: A ENTERTAINMENT: Outstanding. Phenomenal. A stellar acrobatic/dancing/vocal show EVERY NIGHT. Grade A+ STAFF: The ship needs more staff. 4:1 is simply not enough for cruisers who expect more. There were courteous and helpful but clearly overwhelmed. Staff Grade: A to staff, C to MSC who needs to hire more. PORTS: Bermuda was amazingly beautiful. We did not use the ship but instead hired a cab for a tour at $50/hour. Was a wonderful way to see the island. Lots of great shopping, too. The people were wonderful. Nassau is, well, Nassau. Grade: A DISEMBARKATION: It took an hour to go from auditorium, through customs and to our car. It's an unpleasant process but i was happy with that. GRADE: A SUMMARY: This cruise was filthy with career cruisers who were trying MSC for the first time. I feel that some of the complaints were petty and I saw them as MSC trying to not be as wasteful as some other cruise lines. These were some of the complaints. "They are too stingy with the bread. Every other line had a basket of bread on the table. With MSC I have to wait for them to come around to get my bread". A woman up top on the buffet "I have to get my own coffee?!? Every other cruise line has a waiter going around filling coffee mugs with coffee. I'm never cruising MSC again!". "I was in the dining room and asked for chocolate milk. They told me I had to go up to the buffet to get my own chocolate milk. And they wonder why I'm never cruising MSC again." They don't kiss your butt as much as the other lines but it's also much cheaper than the other lines as well. If you go in thinking it will be like your RCCL experience as a diamond plus you will be disappointed. If you go in thinking it is a cheaper alternative and keep your mind open I think you'll be pleasantly surprised. Overall Grade: B Read Less
21 Helpful Votes
Sail Date: April 2016
Review Divina April 9th through the 16th. Miami - Bermuda - Nassau - Miami I will try to make this as brief as possible and just mention items that may help other travellers. Booking: We do not use a Travel Agent we called an ... Read More
Review Divina April 9th through the 16th. Miami - Bermuda - Nassau - Miami I will try to make this as brief as possible and just mention items that may help other travellers. Booking: We do not use a Travel Agent we called an MSC agent and used MSC's web page directly. The web page or perhaps the connection to the web page needs some work even the MSC agent had problem. It is not the most intuitive webpage, and found it out of service for maintenace several times, but with patience we were able to complete our booking and buy all pre sale offers, such as drink coupond etc. By the way the coupons worked out great, it works out to less than $5 per drink. At the port: Arrived at noon, were on board by 12:20. Effortless, treated like kings. We just happened to become Black Label throught matching program. First things on board: Spa pass 1 person $89, used it all week. It is $119 for two, wife not interested. Both plus 15% gratuity. That puzzles me a bit as no one really help me at the spa, other than the counter person handing out the locker keys. Credit cards are not handled at embarcation desk, which begs the question, Why?, you are already there with all your doc's, etc, etc. We had to stop by a kiosk on board to activate credit card. This was efforless, inspite that many people had trouble with that, and had to stand in lines, we just went about our business till the rush died out and took three minutes as we walked towards the casino. Cabin: Ready at 2:00pm as promissed. Super clean. Wife likes to wipe cabin before using it, she showed me the wipes she used, absolutely clean. This does not happen often, in any cruise line. No obstructed view. I read several people complaining about obstructed view, cruise line should disclose this, travellers should check before booking. Our balcony cabin was a bit on the small side, it had no sofa area. Food: The food is better then "ALL" other cruiselines in the price range. Notice I say "in the price range". I read some describe the food as "grub", then the food in other lines in the same price range must be described as inedible. They did do some unspeakable things to the prime rib. They sliced it very thin. Some things are just not done to primerib chef, you should know that. If the prices do not allow you to serve a proper cut, just do not serve it. A good burguer would be best in that case. But best food in the caribbean over all. I will not get into other individual items, well we did get lobster, small, but lobster nontheless. Other cruise lines are skipping lobster altogether. We were lucky in the dinning room. We got a tornado for a waiter that was always on time with the food and drink. Super service. I read lots of commplaints from others, we feel lucky. The shows: The shows are the best I have seen in a long time, in any cruise line. Kudos to MSC and their entertainment squead. Some complaint about lip syncking. Well it was well done and appreciated. They did have some fabulous voices and dancers. Thank you for wonderful shows. Ports of call: The only ship calling on Bermuda from Miami. Excellent itinerary although I could have used more time in Bermuda. The ship: Very well appointed, fabulous set of stairs. The elevators, well, when a high percentage of the passegers depend on them, due to physical condition, one cannot design enough elevators anywhere. Most passengers had to use elevators even for one floor trips. This sometimes caused delays, as when at embar-and debarcation. Like the road sign say "Expect Delays Ahead". Be extra careful on the theater stairs, there is no hand rail, and the floor ligths even though they marked the stairs edge very well, they blinded us as we decended the stairs. The pool, I hope you like cold , water. Although perfect for Olympic swimmers, way too cold for us. Debarcation: Way too early for regular passengers, 7AM. We did not mind as we like to get on the way erly. We got Yeloow tickets, that allow you to get off the ship as soon as you are ready. Be warned, just because you have yellow priority tickets, it does not mean you'r baggage will be at the carrousel waiting for you, it hust means, "You" can get off the ship early. We had to wait 55 minutes by the carrousel for our luggage to arrive off the ship. Overall: A fantastic experience for the price. If you can, try the Galaxy restaurant. If you are a Black Label, even better, you get a free 5 course dinner of meat fish and fowl served by excellent service, and a beautiful ocean view, if you go when there is still daylight. We liked it so much, we are returning to the Divina experience May 7, this time to St. Thomas and Puerto Rico. Good luck and Bon Voyage. Read Less
7 Helpful Votes
Sail Date: April 2016
Chosen for Bermuda and price. A beautiful and very clean ship. Embarkation very well handled even though we did not have the proper documents supplied to us by MSC. Our cabin was very small, but clean and quiet. Dining mixed. MSC ... Read More
Chosen for Bermuda and price. A beautiful and very clean ship. Embarkation very well handled even though we did not have the proper documents supplied to us by MSC. Our cabin was very small, but clean and quiet. Dining mixed. MSC should stick to European style menus and not try to give Americans american style food. Steaks in the dining room so bad that we did not even consider the specialty steak venue. Not good. The buffet extensive, but proper temperatures were a problem. Cold eggs and soups not very good. Steam table hamburgers and hot dogs, NO. Enjoyed the extensive selections however. Much more then other lines. The shows were well done and enjoyable. Appreciated the fact that they were not trying to sell drinks during performances as other lines do. Service very good. Our dining room crew very friendly and helpful.Being in the lowest service level didn't seem to matter. Treated like special guests; but while other diners were treated to a special glass feature those of us in "steerage" were not eligible. Disappointed that the Yacht Club area took up the entire bow of the ship. Standing along the bow railings is something all cruisers enjoy, MSC closes it off for about 100 people. We chose the cruise for Bermuda and enjoyed it, but would rather have stayed an extra day there and by passed Nassau. A tired and rather boring stop. Pricing in the spa area and for alcohol was considerably less than other lines, but drinks packages a little steep.Also having to purchase food in the sports bar and pizza area was a little strange. Our main problem was communication and the class system Numerous phone calls did not solve our paperwork problem and we left for Miami not certain we would embark. I wonder if that was because we were Bella class. We would consider MSC again if the itinerary and price were right. Read Less
3 Helpful Votes
Sail Date: April 2016
Took this for affordable access to Bermuda. Initially wowed by the glamorous decor but that soon faded. We felt it was one of those you can't get there from here ships. No big beautiful lounge high up in the bow. No outdoor eating ... Read More
Took this for affordable access to Bermuda. Initially wowed by the glamorous decor but that soon faded. We felt it was one of those you can't get there from here ships. No big beautiful lounge high up in the bow. No outdoor eating area behind the buffet at the stern. Not enough public restrooms and it seemed half of them were being cleaned at any given time. Four elevators in a bank but spread out so you had to push the button and quickly migrate to the center so the doors did not open and close before you could jump in. It still happened often. Two hours to eat supper the first night. The suppers were stated at 18:30 and 21:00 but when we got on board they were actually 17:30 and 20:00. One too early and one too late. The Jamaican bartenders were excellent as usual but the Indonesian bartenders just mixed your drink or served your beer and walked away to remain silent. No personality and most unable to banter with the customers even for a moment. Loud horn and cRAP music at breakfast and not a toothpick to be found. The drink glasses in the buffet were six or eight ounces. Like breakfast juice glasses. Four times I got up from lunch to refill my glass, after asking the attendant not to take my plate as I wasn't finished. Four times I came back to no lunch and had to start over again. I can't sugar coat any more so I will leave it at that. Read Less
15 Helpful Votes
Sail Date: April 2016
We choose this cruise because it was inclusive,cruise,food,drinks,tours and tips.The ship was also mid size only 700 passengers. The service was good but the tours where not very organized and not worth the money. We usually cruise ... Read More
We choose this cruise because it was inclusive,cruise,food,drinks,tours and tips.The ship was also mid size only 700 passengers. The service was good but the tours where not very organized and not worth the money. We usually cruise Princess and have always had a pleasant experience. The only exception would be their cruises are far more packed with people. Once you get over the crowds the rest is fine. We would not spend the very high price to cruise Regent again, it is not worth the huge difference in price. I guess we don't feel the need to be treated like the King and Queen of the cruise, just good service and a fine experience is all we ask for in a cruise, and of course the venue. The cabin was no bigger then the cabin in the Princess,and in fact the cabin seemed to be not as well laid out. It was clean and had some nice complimentary room drinks and fruit, it also had a King bed(nice touch). The food was usually very good and the service was good, however, you had to wait for a table most nights and the setting took over a 1.5 hours to complete. Read Less
6 Helpful Votes
Sail Date: April 2016
Not interested in another Caribbean cruise, we jumped at the opportunity to sail out of Miami going northeast instead. All the ports except Nassau were new to us, and two were overnights, so it offered a chance to really explore these ... Read More
Not interested in another Caribbean cruise, we jumped at the opportunity to sail out of Miami going northeast instead. All the ports except Nassau were new to us, and two were overnights, so it offered a chance to really explore these destinations. We were offered an exceptional price for a concierge-level cabin mid-ship on deck 9. We've decided that these 700-passenger ships are our favorites--big enough to find your favorite places to relax but small enough to run back to the room from time to time without it seeming like a hike (or using the elevators). We're walkers, so out we went into the streets of Miami, Nassau, Hamilton, St. George, Norfolk, and Charleston, finding interesting pubs, local beers, vernacular and notable architecture, and impromptu cemetery and garden tours. I think being on foot gives you a look at the city unobtainable in any other way. Some on our ship saw a certain church in Charleston as they went by on their tour bus, while we wandered in for noon prayers and sat in the same pew that George Washington and Robert E. Lee did. Signing on late meant we were shut out of the more popular shore excursions. The few we took were our least favorite part of the cruise. Only the space center was memorable. Had we gone on the all day trips to Williamsburg or Jamestown, or seen the plantations in South Carolina, we may have had more to say on those, but we chose to do our own thing. Bermuda and Charleston both rated highly in interesting things to do, and I wish we had had another day in each. We enjoyed the food more on this voyage than our previous Regent cruise, particularly Signatures. Compass Rose did a great job, too, and I'm thankful for the Canyon Ranch selections. La Veranda/Sette Mari seemed a bit frantic and crowded. We only ate there a few times for lunch and once for dinner. The bartenders were great; the Horizon lounge became our go-to spot before and after dinner. The big stage shows were entertaining and impressive in that space. I hope to never see another ventriloquist on board, however. The enrichment speaker was a disappointment. His information was a bit scattered, occasionally useful, but had some out-of-date elements, like when he said that the birdcage in Hamilton is used by traffic cops (it hasn't been for some time) and that the boat to Fort Sumter is a hundred yards from our ship (more like five blocks). As always, Regent handled the boarding and debarking process nicely. A Regent vacation is an easy choice. Read Less
8 Helpful Votes
Sail Date: April 2016
7 nights stopping in Bermuda and Nassau (Bahamas) Okay. Here goes: The Good Beautiful ship. The cabin attendants do the lord's work keeping the rooms spotless and replacing the towels before you even knew you needed them. ... Read More
7 nights stopping in Bermuda and Nassau (Bahamas) Okay. Here goes: The Good Beautiful ship. The cabin attendants do the lord's work keeping the rooms spotless and replacing the towels before you even knew you needed them. The public area of the ship are on par with a glitz Vegas hotel, including a full-tilt 1000 seat thester. MSC is an Italian operation. The pizzas and gelato, and Mario Batali's EATALY specialty restaurant are go-to. And the coffee and pastries throughout the bost would, too. Galaxy restaurant has a $61 tasting menu ....7 courses paired with 7 good wines (including Santa Margherita pinot grigio...a personal fave). If you're a foodie, jump all over this. And caveat emptor....it's a lotta food comin' at ya. Pace yourself. You get a worldbeater chicolate souffle at the finish line. You don't wanna miss THAT, do ya? If you watch DWTS, the dancers in the shows are a "10 from Len"...all of 'em. These folks take their choreography seriously. Phenomenal corps. Bravo, folks. Some outstanding acrobats also. Indoor and outdoor pools. Escape the crowds and head to the aft pool on deck 15. Nice view up there. If you're drinkin', (and if you're not, why are you here?) then prepay the 18-drink pack for $84. I mean, really. Go find me another place whete you can get a mojito or a banana daquiri for 6 bucks anywhere else. Yeah. i thought so. The bartenders here make great drinks. Just do what I tell ya. Have I ever steered you wrong? The staff in general is unfailingly gracious and largely multilingual. But I would be remiss if I did not single out Mussaki in the Black Crab dining room. This guy turns breakfast into a banquet. Just a terrific guy with a great sense of humor. If you're lucky enough to get him at your table, he's gonna make your day. Breakfast ain't never gonna be the same without him around. Wife said the spa was great. I defer to the expert. Nuff said. Gym is big with lots of new equipment and a great view. Reception desk very consumer-friendly. Minor bill problem corrected easily in no time. Okay....So much for the hits. Here come the misses. The Bad The food in the buffet and dining room tends toward the institutional. Bland, bland, bland.I did some research. There are actually condiments other than salt. But the chef seems wholly unaeare of them. I'm not asking for 5 Michelin stars, but let's step it up here, chef. And to my abject horror, you can only get smoked salmon in the dining room for breakfast, and oom service won't deliver it after 10am. I'm a lic and bagel guy. If I can't get lox at the buffet, i get mad. Fightin' mad. WWIII mad. Suffice it to say, the lchokehold on lox on the ship did not make me a happy puppy. Lots of passengers from Florida will find grounds for class action lawsuits over this problem. Fair warning. Cook to order omelets were only available outside the dining room by the pool. You want one? Get ready for a hike down deck 14. What's the point? Set up a station in the dining room, for christsake. Lots of folks on the boat in wheelchairs and walkers. Give 'em a break. Speaking of which, the stations in the buffet are aaranged pretty hortibly. Desserts are WAAAAAY in the back. Upside? Youll walk off the sugar calories getting there. Downside? You'll need a sherpa to find a piece of cake or a cookie. Good luck getting there. Send me a pist card. Water glasses in the buffet are just about the size of the cup your dentist gives you before you spit. What the hell is up with that? Is a decent sized glass too much to ask? I mean, come on. And the buffet has pictures of Ametican Indians next to black and white photos of 50's Euro movie stars. Pick a theme and commit, guys. Lose the native American iconography. It just looks weird on an Italuan ship. As a part-time musician, I consider pre-recorded tapes to be an affront against everything holy. But a whole lot of the performers on the ship are using them in lieu of playing an instrument. There's a special place in hell for air guitarists and lip-sychers. There's plenty of REAL musicians out there.....MSC should take the time to find and employ some. If I wanted to listem to pre recorded tapes, I can turn on my iPad, ya know? The entertainment director, Darren, injects himself into the staged proceedings each night. Please, Darren. I'm beggin' ya. Leave the comedy to the professionals. If this was the Apollo, you'd get the hook. Get somebody else to introduce the show. Consider this a public service announcement. I'm just trying to keep the world safe for democracy. Pools are saltwater and kept at about 72F degrees. As George Costanza says, there's shrinkage.Just sayin'. They could use a "ding ding" bell to let you know when the elrvator is on your floor. Gotta be fast finding the one that you want in a bank of 4. I'm talkin' SWAT team sharpshooter fast. How about a doorbell, guys? Not exactly break-the-bank technology. And while we're at it, no HBO? Come on. Throw me a bone here. Every American is entitled to lufe, liberty and at least ONE premium movie channel Disembarkation in Miami is a little dicey. All the bags come off on a long long long belt. Finding your bag is a bit of an adventure. Columbus found America in less time. Wrapping up.....goid bang for buck. Aside from the minor bitchin' above, nice cruise. Read Less
21 Helpful Votes
Sail Date: March 2016
My husband and I have just returned from a 14night transatlantic cruise on seven seas navigator. It was a final cruise before a complete refurbishment in dry dock for 2 weeks. We had read the reviews so had a few concerns about the ... Read More
My husband and I have just returned from a 14night transatlantic cruise on seven seas navigator. It was a final cruise before a complete refurbishment in dry dock for 2 weeks. We had read the reviews so had a few concerns about the negative reviews. Let me reassure you it was the best cruise line we have ever cruised with and we have cruised with many others including Cunard and Royal Caribbean. Embarkation was quick and easy and we were met by friendly staff handing out champagne. A nice start! Cabins were not quite ready so we went to the restaurant for lunch. The staff were there to make sure you had a table of your choice and were serving drinks to our table. It was a self service restaurant, The Veranda, the food was excellent and again the staff were really helpful, especially with elderly passengers carrying their food to the tables for them, always with a smile. Nothing was ever too much trouble. When we arrived to our cabin we were very impressed with the cleanliness and the size of it! A bathroom with bath and shower, large king size bed, seating area which led into the balcony which although small plenty of room for a table and 2 chairs which we used often when the weather was nice. I loved the walk in wardrobe which had loads of space for hanging clothes plus drawers that even I couldn't fill and I take a lot of just in case clothes with me!!!! There was a bottle of champagne on ice and a lovely selection of fresh fruit. The fruit was replenished daily and the fridge filled with soft and alcoholic drinks plus bottled water which was also replaced as we used it. The bed was very comfortable with lovely fresh Cotten bedding and the most comfortable pillows! We were in a cabin at the rear of the ship which unfortunately was as noisy as other passengers said it was!! We slept with earplugs in and managed at first but after a few days of this noise we went to reception to ask if there was another cabin we could have as we were very tired from the disturbances due to the noise in the cabin, we found out we were near the propellers which is the reason for the noise and the vibrations which was constant. They were really sympathetic and upgraded us to a coseirge cabin at no extra cost which was mid ship. No noise or vibration!!! Fantastic! I would advise to pay the extra for mid ship cabins if you will struggle with the noise and vibrations. It was extreme vibrations! The food was superb in all the restaurants and the staff in all areas of the ship were friendly and helpful at all times. Not having to sign for every drink and not think about the price of everything was so easy. Plus free excursions which we booked ahead of the cruise. All online and simple to do. The tickets for these were in our cabin on arrival. The shows were pretty much the same as all cruises but were good entertainment. The seating for shows was very comfortable and we never struggled to find seating. Room service is fantastic. The day of departure was well organised and easy too. Coach transfers and hotel pre cruise etc were all organised for us and coach to airport at end of cruise had regency staff there until we entered the airport so we all knew where to go. This was a top class cruise company that we would highly recommend to anyone. Don't believe the negative reviews as we couldn't fault a thing. Worth the extra cost and will definately use them again. Read Less

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