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613 Miami to Bahamas Cruise Reviews

My boyfriend and I went on this cruise to celebrate our anniversary and expected to have a great time. We are 25 and 26, so we where happy with the unlimited drinks package and pleased to find that it wasn't a ship known for being ... Read More
My boyfriend and I went on this cruise to celebrate our anniversary and expected to have a great time. We are 25 and 26, so we where happy with the unlimited drinks package and pleased to find that it wasn't a ship known for being over run with children. We were also just as pleased that though we couldn't quite avoid spring break season we weren't going on the peak weekend for it (My own college spring break was the week before), we like to party but within reason! The drinks were tasty and the service was good, so nothing was wrong there. Our favorite haunt was a cozy bar in the front of the ship where you could walk out onto the deck and see the water. I was surprised that more people were not there. The food was OK, we stuck to the complimentary options and ate at least 87 times per day, as is tradition when Americans are given unlimited access to food. Crossings was better than the Palace but the service both places was very attentive. Our room was cozy and clean every time we returned. The comedy show was very funny, though to be honest I was primed for the experience already with numerous cocktails. We did book a couples massage which was lovely, but frankly ruined by the instant attempt to sell us products as soon as it was finished. They were really very intense about it which was upsetting after paying so much for the massage in the first place and tipping rather well. We both ended up buying the products in our post massage fog, feeling quite bamboozled! I knew with a three day cruise that our vacation would be more about the cruise experience than the destinations, but I was still deeply disappointed with Nassau. I don't travel to go to crappier beaches than I have at home (we live in Florida) or to shop, I travel to experience another culture and there was very little opportunity for that. We did take a carriage ride and our driver was pretty cool, but that was short lived and the beach he recommended that the locals supposedly love was just another tourist trap. I actually wished we had booked the Atlantis thing just because the people who did it seemed to enjoy it-we didn't because he have water parks and nice hotels in Florida but, oh well. Great Stirrup Cay was ok, we enjoyed a beach day and basically just relaxed. Again, I knew with such a short cruise that it would be about the cruise, but I didn't expect Nassau to be so mediocre-people say "Bahamas" and you picture something much nicer. It comes down to what you want out of a vacation-I tend to seek something more adventurous (though with quiet time too) and enriching usually, but I was exited to try a cruise as it's more cost effective than two flights to Iceland! For what it was it was ok, but I think if I was looking for another vacation more about the all inclusive relaxation experience than any particular destination I would opt for a resort instead-prettier beaches and swim up bars! However, there is nothing wrong with Norwegian :) Read Less
Sail Date March 2016
This was my fourth cruise (all with RC) and definitely the most disappointing. It began when my wife and I funneled all of our wedding expenditures through a RC Visa which earned us enough points for this "free" cruise for two ... Read More
This was my fourth cruise (all with RC) and definitely the most disappointing. It began when my wife and I funneled all of our wedding expenditures through a RC Visa which earned us enough points for this "free" cruise for two for our first anniversary. We hawked RC's website all year to find a cruise for under $1000 (the "free" allowance) and finally got it on Cyber Monday for this cruise which included $250 onboard credit. Unfortunately, it's $1000 off a regular priced cruise (per the fine print) so we had to settle for $750 onboard credit and use and additional 25,000 points. FYI 1% cash back cards are probably a better deal. Anywho... to the cruise. Ship is teeny and the layout has you running back and forth on the ship all day. The rooms are your typical closet size spaces with an unnecessary mini bar taking up most of your counter space (made great use of the closet). Beds weren't very comfy and the shower drain backed up quite a bit. They were constantly doing some form of maintenance in the hallways and it smelled awful (like roadkill) out there with varying intensity. Food: Meh! Buffet was plentiful, but nothing to write home about. Dinner in the dining room was alright, but not as good as past experiences. Didn't go anywhere else except for pizza place which was like other ships, but Freestyle machine only had one working and selection was limited. Drink: Freestyle machines were annoying for sure and located in a very inconvenient location. However, it was nothing compared to the bar issue. Fine initially on the cruise, but worsened as the days went by with Spring Breakers in full force. Simply not enough bars open on the ship. It took 20min to get a drink and it always felt like it was done purposely to keep people's drink quotas down so RC could make more off the drink packages. This was especially true when bad weather ended the Key West port and activities added were mainly more trivia. Ports were alright with a stop at Nassau and Coco Cay. Nassau was as crazy and off putting as I had been told when we first got off (you are basically attacked by taxi drivers and tour guides which is rather uncomfortable), but the city and the people were friendly and fun to walk through and see once you're in it. We did the stairs, visited the fort, did some shopping, and hit a recommended little restaurant in town which was great. Spent the rest of the time on the ship which was not busy and activities were fun by the pool. The next day we came to Coco Cay. Okay... We read the reviews on Coco Cay and they recommended the Cabbanas. They are $200ish and accommodate 3 couples. It comes with a private beach, covered couch and chairs inside and 4 beach chairs, snorkel equipment, floating mats, 4 giant bottles of water on ice and a fruit tray. There are only 14 and you have your own bar and private "upgraded" buffet with steak, chicken, and shrimp skewers. You are on the least windy part of the island with no birds and have a gorgeous view of the ship. In other words, "Everyone is Crazy For Not Fighting Over These". It is an excursion, but can't be booked until onboard at the desk. We signed up right away when on board and the desk said we were the first to sign up. The mats and snorkeling for 6 alone make it worth it and no wait for drinks was ridiculously awesome. One of my favorite all time cruise experiences. As far as the crew, they were absolutely on point. As good as any I have been and this was huge because it is what makes the ship a 3 instead of a 1 star. 5 stars from the bartenders to the waiting staff to the room attendants to maintenance to the captain and crew. They didn't have much to work with, but rocked it. Entertainment: Shows were not great. Comedian wasn't very funny, juggler was a juggler, dancing crew shows are old and tired (ABBA and 70's of course). However, cruise entertainment crew shows were fun and full of energy. Kudos to the the piano player though. BEST PIANO MAN ON ANY SHIP I HAVE BEEN ON! Overall, crumby ship that was saved by the crew and staff, RC Visa is pretty much false advertising at its grandest (in my opinion), and RC seems to be making bar service less accessible to save money (at least on smaller ships). Majesty is great on a budget, but you get what you pay for. Read Less
Sail Date March 2016
This was our fourth cruise on RCCL - first on Majesty. We selected the Royal Family Suite because we need the two bedrooms. Space overall was good. Balcony was fairly large but because of the ship's design, the eleventh deck hung ... Read More
This was our fourth cruise on RCCL - first on Majesty. We selected the Royal Family Suite because we need the two bedrooms. Space overall was good. Balcony was fairly large but because of the ship's design, the eleventh deck hung over the balcony blocking the sun from coming into the cabin. Overall the ship feels tired- the wood and teak does shine anymore; small tears of the wall covering in the cabin; balcony deck had been repainted so many times that the paint was working it's way up the walls. We purchased the wi-fi package for two phones. Spotty coverage throughout the ship and no coverage at all in the cabin. Spoke with the folks at the customer service desk and he said well of course there was no coverage in the cabin. I said we had great coverage on our last cruise on the Independence... he answered - well not on the Majesty. The service in the main dining room was fabulous - our waiter and asst waiter were warm, friendly, accommodating and personable. Food each night was very good. Coco Cay was beautiful ! Overall we had a nice time - weather was good, but...It's time that RCCL gave the Majesty a spa treatment of it's own. I know it is scheduled in May and it's time ! Read Less
Sail Date March 2016
I'm a college professor with a very early spring break, so I like to go on a cruise to get away. In 2015, I went on the Norwegian Epic 7-day cruise and stayed in one of the studios. That was a fantastic experience. The room was ... Read More
I'm a college professor with a very early spring break, so I like to go on a cruise to get away. In 2015, I went on the Norwegian Epic 7-day cruise and stayed in one of the studios. That was a fantastic experience. The room was wonderful, and the food in the restaurants was excellent. Also, there were very few students on spring break. However, the experience on the Sky was quite different. This cruise, which offered unlimited free drinks, consisted of about 1/2 college students. That really was not a problem. They were fun to be around. The Sky, being an older ship, was just not as nice as the Epic, particularly the cabin. It was OK, though. The bartenders worked very hard and happily kept the drinks flowing. My only real complaint is that none of my experiences in the main restaurants for dinner were very good. The food was quite mediocre. The service was usually OK, but one night it was very bad. I enjoy a slow-paced meal, but this was just poor service--drinks empty, long waits between courses, and the food wasn't very good. We went to one show on the last night of the cruise, and it really was excellent. The singing and dancing were very high quality. In the future, I would look first for another 7-day cruise on a newer ship, but if I got a great deal on this particular ship, I might consider doing it again--just for fun. Overall, it definitely was a fun time! Read Less
Sail Date February 2016
My friends and I were offered an upgrade to the penthouse (PH1) which we definitely loved. The bar area and dining room were nice as well as the huge bedroom. The livingroom sofa pulled out to sleep 2 and a twin was brought in to ... Read More
My friends and I were offered an upgrade to the penthouse (PH1) which we definitely loved. The bar area and dining room were nice as well as the huge bedroom. The livingroom sofa pulled out to sleep 2 and a twin was brought in to accommodate all 4 of us in our party. The view from the balcony isn't great (life boats) but from the end of it we could look out on to Lido deck. The room steward kept our room clean and well stocked with towels, toilet paper, etc but noise might be an issue for some. Noise = music, people, and rattling when waters were a little choppy. I brought ear plugs which sufficed perfectly. The atrium elevators were slow (they were the only elevators to get to deck 12) but the other elevators seemed to work just fine. Service in the Celebration dining room wasn't that great. I had to ask for my daughter's drink 3 times before she got it. The food was ok but definitely better than what we found at the grill. Debarkation was a joke. We were told we would have priority debarkation but there was some confusion about the time. We received 2 letters with 2 different meeting times at the Cleopatra lounge, neither of which happened. No one seemed to know what to do despite asking multiple staff members. One member of our party uses a wheelchair and staff was great with her, and helping her get to where she needed to be. Accessibility was not a problem for us at all. Read Less
Sail Date February 2016
Highlights: Embarkation was smooth and quick. We upgraded to the penthouse and found it to be worth the money. It was roomy, well stocked with towels, and the bed was super comfortable. There is some noise from the Lido deck but we ... Read More
Highlights: Embarkation was smooth and quick. We upgraded to the penthouse and found it to be worth the money. It was roomy, well stocked with towels, and the bed was super comfortable. There is some noise from the Lido deck but we were warned about that beforehand. Disappointments: service in the dining room and during bingo were slow. Disembarking was a nightmare. Priority disembarkation for the penthouse guests ended up being a complete mess. We received 2 different letters under our door with different meeting times, no one showed up to meet with us or the other penthouse people, and staff was completely clueless about who was supposed to be there for us. Public areas were accessible and we did not have trouble getting my daughter's wheelchair around. We did one excursion (Nassau Top 10 tour) which was interesting but the stops were all at places that were absolutely packed. It was impossible to get through them on time. The bus was not truly accessible but the drive was great getting her chair on and off at each stop. My friends and I didn't participate much in onboard activitiesactivities besides bingo. It was fun and the emcee was entertaining though. We hung out in the penthouses, having some wine, and enjoying the time off. Read Less
Sail Date February 2016
I was very excited to sail with Disney on the Wonder. As a Disney Vacation Club member for almost 25 years, I had visited their parks numerous times. As a cruise lover, with almost 20 cruises under my belt, I was very interested in ... Read More
I was very excited to sail with Disney on the Wonder. As a Disney Vacation Club member for almost 25 years, I had visited their parks numerous times. As a cruise lover, with almost 20 cruises under my belt, I was very interested in checking out the accessibility features of the Disney ships (knowing that Disney sets the standard for accessibility and comfort for the disabled at their parks). I must say, I wasn't super-impressed (sorry, Disney, I still love you). Our room was beautiful (Deluxe Verandah Stateroom, #7636) and spacious, but I had an issue with our roll-in shower. Could have been the angle of our cabin, due to the all the way forward location, the shape was of a triangle. I require the use of a built in shower seat, which was provided, but due to size and shape of shower, it was placed on the same wall as a grab bar. The grab bar impeded into the space of the 7 inch deep shower seat, a good 3 inches, only allowing 4 inches of seat for me to use. I'm an average sized person, 145lbs, but was too big for the seat allowance. Had to ask housekeeping for an additional shower seat (portable) that I had to use during the entirety of cruise (uncomfortable and not safe..one slip, and...). Other areas I found lacking were the doorways leading to the pool and upper decks. They were either automatic with a huge lip to get over (popping a wheelie required each time, impossible for a scooter-user), or if the transition was flat/ramped, the door wasn't automatic...not possible without help each time. The elevators are VERY small on this ship, only holding 4 passengers comfortably. Spent a LOT of time waiting for an empty elevator to fit in. Enjoyed the decor on board immensely, and definitely got my love for Disney flowing...seeing the characters was a lot of fun, enjoying fireworks one evening was a special treat, too. As adults without kids, we were happy to enjoy the adults-only pool area and adult entertainment district. Had fun playing movie quotes trivia with the ever-energetic host Brett and the various mixology, beer-tasting and Mojito-making events on board. Loved loved loved the day at Disney's private island, Castaway Cay. Was happy they had a wheelchair accessible tram to get around the large island as there was a lot to see and do. Was disappointed with the stop in Nassau, however. Of the thirty-plus excursions offered by DCL, not one was wheelchair-friendly. I know and understand that Nassau is not the US so isn't required to offer anything for disabled guests, yet, I was surprised Disney didn't or hadn't tried to find at least one option. Our visit to Nassau lasted 20 minutes...off the ship, through the masses of vendors offering tours and activities, into town, which was a difficult trek in a chair, to find nothing but tee shirt shops and the regular Diamond International stores known in cruise ports. We quickly returned to the ship. Key West was a lot more comfortable stop, shops, restaurants right outside the cruise port. Our dining experience was average. It was fun to rotate restaurants throughout the cruise while keeping the same table mates and service staff. Our server, Jose, was always super enthusiastic and efficient. The food was just okay, I must admit, and I would definitely NOT classify myself as a 'foodie', I'm pretty easy to please. I found the selections were minimal and I wasn't very impressed with the quality. The push at the end of our stay to provide a good review of the service (so that our waiter could earn a much desired day off) was a little off-putting as well. Lastly, I find it necessary to include, the strange vibrations and shaking our cabin endured several times throughout the cruise. I assume the location of our cabin is to blame. Whenever we would pull into port, our cabin would shake and vibrate, sometimes violently, for several minutes. This also occurred all the way from Nassau to Key West. Instead of the nice rolling motion of the ocean, we rattled and shook...not exactly relaxing. Because of this, I wouldn't recommend a cabin towards the front of the ship (our table mates, in a similar location, but two decks down from us, experienced the same thing). In closing, loved the Disney touches and decor, did not appreciate the lack of wheelchair accessibility on board. My understanding is that the Wonder will be undergoing enhancements later this year, I hope to contact Disney to ask them to address my concerns and advise of my experience. Read Less
Sail Date February 2016
We have traveled on four different cruise lines and have been reluctant to book a Disney cruise since we have no young children. I have always wanted to visit Key West so when we found this cruise, thought we would give it a try. We are ... Read More
We have traveled on four different cruise lines and have been reluctant to book a Disney cruise since we have no young children. I have always wanted to visit Key West so when we found this cruise, thought we would give it a try. We are DVC members and enjoy the Disney parKs. My husband and my 22 year old daughter joined me. It was a four day cruise to Castaway Cay, Nassau and Key West. Embarkation was easy and went quickly and we were on the ship by 1 PM. They announced every family when you entered the ship. It is a modest lobby as it was one of the smaller ships. Rooms were available about 1:30 PM so we grabbed lunch. The rooms are larger by cruise standards. We were on Deck 7 with a verandah. The bed was close to king size and a nice sitting area with a couch which became my daughter's bed. She said it was comfortable. The cabins have a two room bathroom, one with a toilet and sink and another with a Tub/shower combo and sink which was vey handy when we needed to get dressed at the same time. The veranda was a nice size which easily fit two chairs and a table. The rooms also have two wave phones which can be used on the cruise ship and cadtaway cay. This avoids the roaming charges on your cell phone. There is limited things to do as an adult. In the adult section of the boat, there was an adult only pool but since there was a strong breeze, it was uncomfortable to sit and relax or read. They did have a great cafe serving various coffee, tea and hot chocolate drinks as well as a nice bar area. In the evening, they had trivia in one of lounges which served appetizers of buffalo wings, hot dogs and chips and salsa. Very tasty with a nice bar menu. This worked well since we had the late seating and this was usually before dinner. The adult entertainment after dinner was a bit kitchy so we only went once. The shows were mostly aimed at the kids with the Disney characters but had a comedian/ventriloquist one night who was quite good. Disney rotates you to three dining rooms for dinner and unfotunately the food was disappointing. We ate at Parrot Cay the first night and everything was over salted. The other two dining rooms had mixed results depending on what you ate. Very disappointing. The staff were great - friendly, attentive and easy to have conversations. In particular, the matre-d, Simone, was very good. We had an issue in that we were seated with another family of three the first night and they were not very sociable and obviously annoyed to share a table. Disney should provide people an option to choose a private rable versus a group table as other cruises ask, when you choose your dining options. We met another couple at lunch at Castaway Cay who were traveling with their son and they had a similar experience in which they were seated with a family of 5 who wanted a table on their own. we found we had the same seating and rotation and Simone was able to seat us together which made a very enjoyable dining experience. Simone was transferred to the Fantasy on our return and they now have a great staff person. We had an unfortunate experience that my daughter signed up for the scuba trip in Nassau and when we went to the Activities desk on the first day to get her forms, they said she was the only one signed up and it might be canceled but provided no alternative. The scuba trip was the second day in port so they said to check the next day. We did and the women at the desk said it was going to be canceled but when we asked if she can refer us to private operators, she said you can check when you get off the boat. Not very helpful. After getting off the ship the first day on Castawat Cay, my husband saw the cruise director, Natalie, and explained our dilemma for our daughters scuba trip. My daughter was running the 5K at this time. Natalie took our wave phone number and said she would get back to us. Within two hours all was sorted out and my daughter had a wonderful scuba trip the next day. Thank you Natalie, the activities people can learn from you. Castaway Cay was nice but because of the breeze and cold water, it limited your activities. Nassau was a waste of time and Key West was great. We took the bike tour in Key West and enjoyed ourselves. We definitely will go back to Key West. Will we take another Disney cruise? We had very mixed reactions as the food and ports were the priimary attractions for adults and the food was so so and ports were mixed. It would depend on pricing and ports but we would not go back on the Wonder. Read Less
Sail Date February 2016
I took my girlfriend on her first cruise and I was hoping it would be as wonderful as my previous cruises. We start our journey by waiting about 2 1/2 hours before we were allowed to check in due to a coast guard inspection. Ship ... Read More
I took my girlfriend on her first cruise and I was hoping it would be as wonderful as my previous cruises. We start our journey by waiting about 2 1/2 hours before we were allowed to check in due to a coast guard inspection. Ship didn't leave the dock until about 8pm. Next, we were placed with a few other couples at dinner. I'm not sure exactly how they decide who sits with whom, but we lost that lottery. We sat with a few older couples that were probably the most boring people on the planet. It would be nice if they looked at your age and sat you with people closer to your age range. The ship is small compared to the others I've been on. There are only two pools and two Jacuzzis. The heat in the jacuzzi wasn't working well, so they were mildly warm and not at all hot. The entertainment schedule seemed lacking and we found ourselves waiting around for hours to kill waiting on the next show. I love the cruise game shows, but one of them was held in the atrium area where there is the least seating available on the ship. You had to sit on the stairs or stand around the railings to watch the show. During the "parade of flags" they parade down half the stairs, so even these "seats" are unavailable. Public bathrooms were difficult to find. You would think there would be some in the Windjammer area, but you had to exit that area and head outside to the pool to find the closest rest room. Overall, the food was good, the service was good and the islands were fun. If you are looking for a cheap cruise and have low expectations, this might be a great cruise Read Less
Sail Date February 2016
Just back from a short 3 night cruise on the Sky. Read plenty of reviews before going as to what we should expect. This was super bowl weekend and the ship was close to full. Never did seem to be too crowded expect prime time for food ... Read More
Just back from a short 3 night cruise on the Sky. Read plenty of reviews before going as to what we should expect. This was super bowl weekend and the ship was close to full. Never did seem to be too crowded expect prime time for food around buffets. This is where I feel NCL has dropped the ball on this ship. We sailed the Getaway in 2014 and not one complaint on food, Sky needs to follow suit with the NCL brand. Choices was the same pretty much each day, nothing special about what was offered. Like others have posted, the grill out on the pool deck was better than the rest. Cagney's was worth the upcharge! Great service and quality of food. Overall, the food was a 3/4 out of 10. Pretty disappointing in my opinion. Entertainment, again nothing like the Getaway, maybe a show each day but the production was subpar. Comedian was good, white party was average. I feel the Sky did a good job on providing areas to watch the game and also bar foods were provided at the locations. Casino, I been on 10+ cruises now and this ship has to be the tightest with the slots. Never did I see any hand pays or even machines whistling. Casino executive host was good, make sure to go see her before your final bill is calculated. Rooms are out dated, the worst mattress we have ever slept on cruising. Overall, the ship is still in decent condition, just doesn't live up to the NCL brand. Embark/Debark was easy, boarded in group 1 and had lunch by 1140am. Unlimited beverages was great, I believe NCL has this wrapped within the overall prices now on your fares. I feel for the servers, as now the tips are not present, just make sure to have some cash to give, they are getting short changed on that deal. Overall, I will stick to the newer ships, hopefully NCL keeps the standards with all the ships, not just the 7+ day ones. Food was just the issue for us, not the NCL we are used to. Read Less
Sail Date February 2016
This may be a little lengthy, but worth it for those of you who read as many reviews as I did leading up to this cruise. First of all, my wife and I went on this cruise with her brother and wife as a short getaway. We are in our thirties ... Read More
This may be a little lengthy, but worth it for those of you who read as many reviews as I did leading up to this cruise. First of all, my wife and I went on this cruise with her brother and wife as a short getaway. We are in our thirties with three kids, so we were looking for a fun time away from the kids while not spending a fortune. We basically chose this cruise because flights were cheap, the cruise itself was cheap, and it was all inclusive. I read a lot of reviews on the ship, and tried to keep an open mind when we arrived. We had gone on a Carnival cruise six years ago for our honeymoon and had an amazing time, so we found ourselves comparing everything to our first cruise. So here we go... Embarking and disembarking the ship was extremely easy and fast. Don't worry about getting to the port at your assigned time. We were let on an hour before we had signed up to embark the ship. I think the overall process of embarking took less than twenty minutes once we arrived at the port. Disembarking took even less. Once we arrived on the ship, we got our luggage within an hour or two. We went to the Crossings for lunch while we waited. Service was slow, but the food was good. We found that the service at both sit down restaurants were very slow. My wife even complained about her food one night, but they didn't really care. We mostly ate at the buffets, which always served something different every day. I thought the buffet food was pretty good. Yes they serve burgers and hot dogs everyday, but there is also plenty of other options as well. They will even cook turkey burgers or grilled chicken for you if you ask. Everyday, they had a BBQ poolside which was really good. The food at the private island was also very good. We ate at Il Adagios and Cagneys for dinner. The food was pretty good and the prices were pretty reasonable. I would recommend trying either at least once if you get tired of the buffet. I thought the service at the bars was pretty good. At peak times, the poolside bar would get pretty busy and you may have to wait a few minutes for a drink, but that's why they let you order two drinks at a time! Where I think they really dropped the ball is the amount of wait staff working poolside. Maybe two servers at a time is all you would see taking drink orders. Some servers wouldn't serve poolside while others would. I decided I would tip one server some cash. Armando took care of us for the hour or two he worked the pool deck, but then his shift would end and someone else would take over. This was the exact opposite that we experienced on our first cruise. As far as ports and excursions, we did not do any excursions. None of them really seemed that interesting. Freeport and Naussau are basically one in the same. Not much to really do but shop at either. I would save my time and money and stay on the boat during Freeport and go shopping at Nassau. The great stirrup cay was amazing. The food was great and the water was beautiful. Plenty of bars and beach to find your own spot. Some advice once you get off the tender. Do not be tempted to just walk to where the hundreds of chaise lounges are. Go to the left and the beach areas become smaller and more isolated. Keep walking a few hundred yards and you will find the lagoon if you want peace and quiet. Overall, we had fun and would probably cruise Norwegian again, just not on the Sky. If you are looking for a quick getaway for cheap, this is the ship for you. But if you are looking for an upscale, high end vacation, you will be very disappointed. Read Less
Sail Date February 2016
The food was terrible, and both my husband and I couldn't wait to get off the boat to get a good meal. Probably the only thing we enjoyed was the Porterhouse steak. The unlimited drinks were amazing, so if you don't care ... Read More
The food was terrible, and both my husband and I couldn't wait to get off the boat to get a good meal. Probably the only thing we enjoyed was the Porterhouse steak. The unlimited drinks were amazing, so if you don't care about food this is your trip. The staff were friendly, I don't know how they keep that smile on their face working 6 months straight. So they must be treated right! The rooms were small but the beds were comfortable. We both slept like babies. The ship is a little old and has a musty smell to it when you first get on. The shows were good, I like that they kept you entertained. Russ Rivas, the comedian, was hilarious! So overall, I think this is the last time we will take a NCL cruise because good food is very important to us on vacation!! Read Less
Sail Date January 2016
I took my wife on the Def Leppard cruise as a birthday celebration, and to give MSC a try, this was our 9th cruise... I'd read about all I could find about Divina prior to the cruise and so was aware of others misgivings. While ... Read More
I took my wife on the Def Leppard cruise as a birthday celebration, and to give MSC a try, this was our 9th cruise... I'd read about all I could find about Divina prior to the cruise and so was aware of others misgivings. While certainly not a perfect cruise, it was no where the life shattering experience others claim. Yes, the weather wasn't great and a performance on the pool deck was postponed- they did slow the ship down and tried to position it to minimize the wind. It would've been better to have the show moved to another venue, but that's for MSC to explain. As with several negatives about the cruise, both sides dropped the ball; which is odd since this wasn't the first theme cruise for either party. Quite a bit of the negativity I think comes from a share of the passengers who were drunk and stupid even before boarding.....complaining when looking for your boarding photo that DL wasn't the back drop? really, that ignorant?? You didn't see the ship as the backdrop??? I agree that it was "different" from other cruise lines to need to go to the reception desk to set up the onboard spending account, but it went well for us. Maybe the attitude you give is what you receive... Also agree a good portion of the staff could be more engaging, but in my travels in portions of Europe it came as no surprise. Not saying anything negative about it- it just is what it is and one accepts it; hopefully they will continue trying to improve catering to Americans if they're going to succeed here. I've seen several comments about how the Muster was handled. Agreed bringing flotation devices wasn't the greatest idea (a demo from crew would suffice). While MSC bears the ultimate responsibility of presenting it; at least at Station E the passengers would not shut up and pay attention, the few who did try could not hear anything. You fools- this is for YOUR benefit! I at least did see staff pull one lout aside who couldn't bother to bring his vest or listen. Yes, the weather was unfortunate and affected a lot of the cruise. Nothing any human could do about that- some cruise lines would give monetary consideration, some don't. There was rain and wind, hardly a hurricane. We got off in Freeport for a bit of quick shopping- nobody ever said you couldn't. At Half Moon Cay, the seas were not safe for tendering. Wandering up and down the Bahamas the rest of the time was monotonous and an alternate port of call would've been good, but I don't know the intricacies of unscheduled porting a cruise ship, maybe it was too involved for the amount of time we'd have been there. The food.....we didn't try any restaurants, as we like buffets for variety (reasonably portioned). The entrances to the buffet posted layouts of both Calumet and Manitou sections, showing icons and names of all stations. It was strange that dinner sections were pretty limited, and late night basically a few salads/sandwiches and fruit. I do fail MSC there. Breakfast was pretty good (didn't care for roasted bacon though), lunch we thought was the best. Variety and taste were very good if one bothered to look around and maybe be adventurous. The Ethnic station had a fine paella, jerk chicken and others. The pizzas were decent, but I thought they'd be better if they did a mix through the day, not the four daily varieties.... I really do agree the servers are understaffed, which sets up the situation of dishes empty for too long--- MSC gets hammered on this and has to improve. We DID enjoy the ship itself, the stage shows were pleasurable (wish the pirate show would've been part of this cruise), we really enjoyed the overall lack of smoke; and I'll certainly entertain the idea of another MSC cruise-- on several conditions. Read Less
Sail Date January 2016
This is my third cruise I've been on, previous liners include Celebrity and Holland America. I had high hopes from the beginning but overall nothing except our stop in Key West lived up to our expectations. I would make note that the ... Read More
This is my third cruise I've been on, previous liners include Celebrity and Holland America. I had high hopes from the beginning but overall nothing except our stop in Key West lived up to our expectations. I would make note that the staff is friendly and do the best with the hand they've been given. The ship is scheduled for an upgrade next year and is showing it's age. The pools and hot tubs are small for a ship with over 2,000 passengers. I didn't mind the decor, but the room was smaller than I've had on previous cruises and the TV's had more channels for advertising the cruise than anything else (more than 5). Of the others, there were more Spanish channels than English and both had poor reception out at sea. This typically wouldn't matter but we had poor weather on the trip which meant we needed more entertainment options, more on that later. The on board spaces (bars, library, relaxing areas) were comfortable and provided a nice outlet. The biggest disappointment for us was the dining. The Windjammer was below average being that most of the food seemed less than fresh and either dry or covered in a heavy sauce. The speciality dining options we're better but we didn't want to pay the extra fee for every dining experience. The dinner service was average. The food descriptions rarely matched what we got. As to the weather, we had rain and rough seas the second and third which resulted in our second stop (Coco Cay) being cancelled. This meant that days two and three were mostly spent inside the ship. This would have been fine but overall the entertainment options were a little sparse. The main stage had two nightly shows and they had one matinee movie. Other than that, all other entertainment was poolside (not happening in the rain) or bar trivia. This left us grasping for things to do. I wouldn't want to book on this ship again but maybe the upgrades will make a difference. Sadly this has made me question the quality of Royal Caribbean and I'll probably stick to Celebrity in the future. Read Less
Sail Date January 2016
Were are recent "Empty Nesters" and travel frequently, just never did the cruise thing. Boarding was better than we anticipated and really easy but we sprung for priority boarding - worth the extra $50 for us. Drove to the ... Read More
Were are recent "Empty Nesters" and travel frequently, just never did the cruise thing. Boarding was better than we anticipated and really easy but we sprung for priority boarding - worth the extra $50 for us. Drove to the terminal and it was well marked and easy to navigate. Got a Junior Suite on the Veranda Deck and loved the location, our steward was very polite and attentive. We were pleased with the cleanliness of our cabin. We're foodies and the dining left a LOT to be desired. We chose Any Time Dining because we aren't in for the whole meet and eat with strangers at dinner thing we heard about, and for the most part it worked for us - different couple next to our "two top" every time and most were happy to keep to themselves. The food was average at best, quantity just doesn't make up for quality. Example Shrimp Cocktail was 31-40 size shrimp, soggy and presented in a plastic bowl - no thanks. The last night we paid the extra $20 for a meal upgrade to a surf and turf- should have saved our money. Filet was fatty and undercooked and the tail was small and rubbery. The wait staff was pleasant enough but seemed to be locked into their "system" and didn't appear too happy to deviate from it. Example- our "Headwaiter" wouldn't take a drink order and the bar service was SLOOOOW. Overall we got the impression we were eating dressed up cafeteria food. The Buffet lines on the Lido deck were OK but we try to avoid the "germ and booger" magnets they are with all the unsupervised kids running around. Hand sanitizer stations throughout the ship were a great idea - but I only found one that actually worked! The entertainment we saw was quite good, but the great majority of it was later than our usual bed time ( not the ships fault). Much of the ship seemed "empty" - as we never once saw many of the themed clubs open- again maybe it was because we weren't up at midnight. Loved the library - nice quiet well appointed space. Our "first choice" excursion was cancelled so we had to pick another - no biggie. It was well organized and easy off and back on the ship. Disembark was as easy as embark- carried our own - piece of cake. Overall the experience felt kinda "dated". IDEA - rather than passing out daily activity schedules ( kind of like church bulletins) how about an APP and a shipboard intranet wifi system? Overall a novel experience but we really aren't sure we will do it again. Read Less
Sail Date January 2016
Our trip included our family of 4 including our son and daughter who were 4 and 6 at the time of the cruise. Before the trip began, it didn't start off well. We booked over the phone with Carnival and were told we were going to ... Read More
Our trip included our family of 4 including our son and daughter who were 4 and 6 at the time of the cruise. Before the trip began, it didn't start off well. We booked over the phone with Carnival and were told we were going to receive a $75 shipboard credit. After booking, I checked and we had only received $65. $10 wasn't that big of a deal, but I called to see what had happened. My experience with their customer service went down hill from there as they called me a liar and said no one ever told me I would be getting $75. It took me suggesting they listen to the recording and get back to me, for them to do that. It should have been something they suggested instead of offering no apology and something like, "we're sorry you must have misunderstood." A couple of days later I received a sheepish call from customer service saying they had added the $10 to my account. That said, I think they felt bad, because when we got on board we had a $120 credit. We drove from Central Florida to Miami to get on the ship. The embarkation process was quick. We did not buy the $49 upgrade to get on early. We arrived at 12 noon and pretty much got right on after going through the lines. Overall the food was mediocre. I had one main dish at dinner that I really liked. I think it was a chicken and pasta dish. Otherwise, everything else was either over or under cooked and the variety was not much to shake a stick at. I did try the Pizza Pirate and it was a good thin crust pizza, but you have to hit the timing just right or you'll wait for a while. We were a little worried because less than 1 week prior to our sailing, a crew member died while trying to fix one of the elevators, which we rode on a couple of times. There was no hint of blood or tragedy and the crew was taking it very well. However, I did think the ship was cursed. The first night at about 3 AM, they woke everyone on board because they had a report of a possible man overboard. We had to wake the kids up and go to guest services and swipe our cards. At 8 AM the next morning, they were still searching along with the coast guard, but then stopped. They said everyone was accounted for at that time and we continued to Nassau. I still don't know exactly what happened. However, the crew compensated for the disruption and were not phased. They even extended the time in Nassau so everyone could explore. This is the beauty of being so close to Miami. The kids enjoyed their time in the kids club and we enjoyed our time alone. Motly we went to dinner and the comedy shows. The cabin was big enough and my daughter liked sleeping on the upper bunk. The only downside was the location. It was in the aft of the ship and I could feel all the vibrations of the engines as well as the motion. I usually don't get sea sick, but I was worried I might on this cruise. Maybe I'm just getting older. Next time I will try to book mid-ship. Read Less
Sail Date January 2016
This was my 1st cruise and was not the best. The ship was ok the staff did wonderful keeping all areas clean and sanitized. I felt the food was not the best always having the same dish examples potato salad, hamburgers, hot dogs. The ... Read More
This was my 1st cruise and was not the best. The ship was ok the staff did wonderful keeping all areas clean and sanitized. I felt the food was not the best always having the same dish examples potato salad, hamburgers, hot dogs. The sushi Bar was best food we had.If you are a foodie this is not the Cruise line for you. Was not that many specialty dishes for people that do not eat pork or beef. The entertainment shows where childish I felt like I was watching a disney musical show with no concept. They had wonderful voices just very childish shows. The cruise ship was probably 15% kids. The Comedian was great that was the only great show. Many times the employees were rude many times not listening to questions have and cutting of to give you an answer to a question i'm sure many guest had asked. Learning to LISTEN to what guest needs is a skill that could be implemented. When doing the evacuation test an older gentleman was getting very hot and appeared light headed (since they had us standing about 2in away from the next person) The crew member stated "get back in line" he stated he was light headed and could not stand much longer bunched together as sweat was running down his face, she continues to state if we were in an emergency you would hot feel the Hot/Heat" very unprofessional and lack of empathy. Read Less
Sail Date December 2015
We enjoyed the trip. We had a Jr suite for the first time. Very nice. This was our 6th cruise but the first time we sailed less than a week.loved the option of sailing on the week days instead of on the weekends. I will mention that ... Read More
We enjoyed the trip. We had a Jr suite for the first time. Very nice. This was our 6th cruise but the first time we sailed less than a week.loved the option of sailing on the week days instead of on the weekends. I will mention that upholstered furniture in our suite and the public spaces were very worn and looked unclean. Since I also have sleep apnea and must use a machine to sleep the cruise staff was able to provide the distilled water and the extention cord. One last thing several of the ceiling lights in our suite were out and even the electrician came and worked on the problem, they went back out for the duration of the cruise. Good thing it was only a 4 night cruise. The cruise director Carlos was good. Enjoyed the parade of the crew members repenting their country. The food selections in the windjammer was adequate. This would be a good cruise for first timers. Would do this cruise again afters renovations. Thank you. We sailed on the Majesty of the Seas. Read Less
Sail Date December 2015
This was my first cruise after a 15 year hiatus (I traveled solo.) I scheduled this cruise on short notice I liked the free unlimited drink package but didn't use it as much as I wanted because of the limited alcohol brands ... Read More
This was my first cruise after a 15 year hiatus (I traveled solo.) I scheduled this cruise on short notice I liked the free unlimited drink package but didn't use it as much as I wanted because of the limited alcohol brands available. This particular cruise had a lot of challenging situations, so that is why I prefer a longer cruise. 1) We were delayed 6 hours leaving port due to "suspicious activity" during the check-in and boarding process. (2) Because of the delay we were each given a whopping $50 ship credit, but (3) the delay impacted our arrival in Nassau and I missed my excursion. (4) On day 3 we were kept on the ship because the weather was too windy and the water too choppy for the tenders to take us ashore. The captain pulled up anchor and we sailed back to Miami. (5) Unfortunately the staff was not prepared for a full day of onboard activities. (6) The size of the ship limited the number of activities and amenities offered passengers. Things I really liked were Cagney's Steakhouse (the atmosphere and food are awesome!) I liked my stateroom with an ocean view through a large porthole. And the location of my room was great - the end of the hall and very quiet. I also liked the room service for breakfast. Overall I felt a 3 night cruise was too short, and the Sky is too small. Read Less
Sail Date December 2015
My family and I sailed on the Noweigan Sky from Monday the 30th of November to the 4th of December, Friday. From Palm Beach County, it took us three hours to get to the Port of Miami. Ugh- Monday traffic on the Golden Glades! The ... Read More
My family and I sailed on the Noweigan Sky from Monday the 30th of November to the 4th of December, Friday. From Palm Beach County, it took us three hours to get to the Port of Miami. Ugh- Monday traffic on the Golden Glades! The embarkation was OK and went fine. The cabins we had on deck #7 were extremely SMALL and neat. As in other ships and cruises that I have done in the last 20 years- cruises totalng 24 in number- we were surprised not to meet or see our cabin steward for 4 days. In other ships, the cabin stewards knocked on our door and asked us if we needed anything. The selection and quality of food in the buffet on the pool deck was very poor. Half of the area was for hamburgers, hot dogs, pizza and some salad and desert. Very poor selections and taste not nearly as good as RCCL and Carnival. The main dining food was horrendous. We also ate in the two specialty restaurants- II Bistro for French and then Cagney's for steak. Do not go on this ship and eat anywhere but these two restaurants...stay away from main dining room. This was my 24th cruise and the last time that I was on NCL was 20 years ago. Save your $$$ and spend a few extra dollars and go on Carnival or RCCL. I must say that the casino with many 1 cent machines were great. Casino on this ship, gets an A plus My wife and I are young 60 years old, and we never go to the private islands- we enjoy the folks going onto the tenders and we are a group of about ten people out of 2,500 that enjoy the peace and quiet on the ship when all the others get windburn and sunburn on these islands. Freeport in the Bahamas is a waste of time since you have to take a cab for 20 minutes to find 10 shops to shop in that the cruise ship pushes for you to buy. Nassau is wonderful since you get off the ship and Bay Street is right there! Happy sailing! Read Less
Sail Date November 2015
I knew before booking that she was a little long in the tooth but thought I would give Majesty of the Seas a second voyage this past Thanksgiving weekend. Splurged on a Grand Suite - suite 1038 (Pearl Suite) but certainly didn't get ... Read More
I knew before booking that she was a little long in the tooth but thought I would give Majesty of the Seas a second voyage this past Thanksgiving weekend. Splurged on a Grand Suite - suite 1038 (Pearl Suite) but certainly didn't get my money's worth. The suite had issues with its air conditioning and for a full day the toilet didn't flush. The ship is tired and really should be retired although I hear it is being refurbished in the spring. Too little too late for this Diamond Plus member. Nice crew, funny cruise director but not with so many more modern and equipped ships in Royal's fleet I wouldn't recommend the Majesty. Read Less
Sail Date November 2015
This was my first cruise on NCL. Check in went well. We were checking in around 11:30am. They were well staffed so check in didn't take long. Once on board it didn't take long to get a feel how to navigate the ship. We went ... Read More
This was my first cruise on NCL. Check in went well. We were checking in around 11:30am. They were well staffed so check in didn't take long. Once on board it didn't take long to get a feel how to navigate the ship. We went to the restaurant for lunch as opposed to the buffet. The food and service was fine. Our cabin was ready after 1pm. We had a balcony cabin. It was clean but needed some work. Furniture and fresh carpet. The luggage was delivered before we set sail. Shortly prior to sailing they had a buffet on the pool deck. I thought that was a great idea. I'd never seen that done. This was the first time I experienced the free style dinning. The service was good. The food was a little above average. I guess I was expecting the food to be outstanding. We didn't attend any of the shows. The casino was good and offered all of the usual games. You are allowed to smoke so it may bother some people. Getting off the ship in Nassau was a breeze. I didn't take any excursions. I opted to take a cab to the Atlantis. The cost was reasonable at $4.00 pp. Back on board I found the service at the pool bar to be lacking. There didn't seem to be enough bar tenders. And when there were they seemed disorganized. People walking around taking drink orders was spotty. We dined in the French restaurant (a additional cost). The food and service was very good. This is how it should have been at all of the restaurants. I saw our cabin steward the night we set sail and the morning we got of the ship. Getting off carrying our luggage went well. It didn't take to long. Read Less
Sail Date November 2015
This was the 3-night US inaugural cruise on the Escape out of Miami. Glitches and growing pains were expected. Overall, it was a great cruise. We had a lot of fun, and saw a lot of old friends (crew) on this ship. We had some issues ... Read More
This was the 3-night US inaugural cruise on the Escape out of Miami. Glitches and growing pains were expected. Overall, it was a great cruise. We had a lot of fun, and saw a lot of old friends (crew) on this ship. We had some issues that we never had before on NCL ... crazy wait times, lack of service both in the MDR and O'Sheehans ... and just overall the staff did not seem happy. I'm not used to that, and I hope it was just because it is a new ship, and people are not used to working together yet. We arrived at the port at 10:45am. We parked and walked right over to the terminal, where a baggage handler immediately took our bag from us. We went into Terminal C - no lines for security! We walked in, and went to the main room where we filled out our health questionnaire. There was a line for check in at that point, but since we were priority, we bypassed that line and became first in line. Check in was painless. We sat and waited a short time to board. We were in cabin 11134. This is a category BC balcony, port side. The balcony is much larger than those tiny postage-stamp ones on the Getaway and Breakaway. Kudos to NCL for listening to their customers! The cabin itself appeared to be narrower than those on the 'away ships, but perhaps that was just my perception. We enjoyed our cabin, and had no issues at all. We went to the Supper Club on night one of our cruise. This was a dinner show that we paid extra for ($70.78 for 2). The show was good. The food left a lot to be desired. I really enjoyed the appetizer, but the meal itself ... I couldn't eat it. I'm not a picky eater ... it was just ... yucky. Sorry to say. Dessert was good though. The show itself is long, it ran about an hour and a half. Just be aware of that if you are one that doesn't like to sit that long. We had seats in the front row right by the stage. Really could not have asked for better seats, and all of the actors were outstanding. Night two, we saw Million Dollar Quartet. I highly recommend this show. It was just amazing ... and while all of the actors did an outstanding job, Jerry Lee Lewis was just ... AMAZING. That actor is truly talented. Kudos to NCL for such a fabulous show! Night three we saw After Midnight. It was ok. My husband thought it was fantastic. All of the tap dancers were phenomenal though. I wouldn't see it again, but I'm glad I did have a chance to see the show. Other than the meal at the Supper Club, we had no issues with food. Everything was good. I did get the lobster one night in the MDR for the $19.99 charge (plus 18% gratuity - gratuity for what?!). If you enjoy lobster, skip this. The lobster was previously frozen, and you can tell. It was slightly mushy and lacked flavor. I wouldn't waste money on this again. I had the steak frites twice - very good both times. My husband had the Salmon twice (he likes salmon) and said it was delicious. We also went to Food Republic and had three sushi rolls, plus the sliders ... all were excellent! Margaritaville was excellent, and the BEST service on the entire ship was here. Seriously. The wait times were expected, but the staff was on the ball and did everything right. We ate here twice, and it was worth the wait. Now for the issues. On Day Two of the cruise, we went to the MDR for breakfast. I ordered the lox and bagel, bacon, and home fries. My husband ordered an omelet, home fries, and orange juice. The only thing ever delivered to our table was my lox and bagel. We sat there for 30 minutes after my lox and bagel arrived (half of a frozen lender's bagel with lox on it. Don't bother!). The rest of the meal and drinks never came. At that point, we walked out and went to O'Sheehans. We waited for a few minutes and were seated fairly quickly. Unfortunately from there, it was just downhill. Placed our order, and 55 minutes later we were served. It was just bad. People were walking out left and right. Those who were never served, and those who waited a long time for their food only to get the wrong order. People were not happy! We went to the pool deck after that, and all you heard was people complaining and grumbling about the service. No one staffed at the bars - no waiters walking around the pool deck - food taking too long to be served, etc., etc. It was a common theme, unfortunately. It seemed to me like the ship was short-staffed. Of course, I do not know if they were or not ... but it appeared that way ... and this crew did not seem happy. Not at all what I am used to from NCL. The menus in the MDR have changed. There are not as many options to choose from (but they did add surcharge items to the menu, go figure), and no soups at all on the dinner menu. As we were disembarking, I noticed there are two charges on my bill on 11/13/15 for $5.40 each for "Onboard Entertainment - Tickets". I have no idea what that is for. The only show we saw on 11/13 was After Midnight, and that was complimentary. We did not have any drinks in the show, so I really am clueless what those charges are for. I sent an email to NCL regarding the charges. If I do not hear back from them, I will have American Express remove the two charges. We are sailing again in March on the Escape. The trip was booked over a year ago. We are bringing 8 other cabins of people with us, many that are new to NCL. I really hope the glitches are worked out by then. It's embarrassing to basically talk people into spending over $3,000 on a cruise on a line they wouldn't normally sail, and then have bad service. I'm really nervous about that, but hopefully, they will get it together by then. If not for the included UBP, I would have a hard time not suggesting to everyone that we try a different cruise line. I hope NCL takes that seriously ... we cruise with them a lot, and that speaks volumes coming from me! Oh - several times we talked about going to a specialty restaurant ,,, but since they made them a la carte, we said "no" each time. Paying a flat fee was one thing ... spending $100 on a meal on a cruise ship that caters to 4,000 people is just ... foolish. Read Less
Sail Date November 2015
As a disclaimer, I have been on 6 cruises all on Royal Caribbean, and this was my first time on another line. My wife has cruised on Royal and Carnival. I'm not sure if it is NCL or just them working the bugs out of a brand new ... Read More
As a disclaimer, I have been on 6 cruises all on Royal Caribbean, and this was my first time on another line. My wife has cruised on Royal and Carnival. I'm not sure if it is NCL or just them working the bugs out of a brand new ship, but the whole cruise was just a bit "off." The only high point of the cruise was the food. We ate at Cagneys, Le Bistro, and Teppenyaki. I had lunch at the Garden Café and in the main dining room, Taste. I food the food at each venue to be excellent. It was my first experience with "Freestyle" or whatever you wish to call it, dining. I can see the upside in being able to go when you want, but I missed having table mates to share the experience with. Also, many menus were ala carte. I absolutely hated seeing prices on a cruise ship menu. Part of what I love about cruise vacations is NOT seeing prices on a menu :). Now I've done specialty venues on RCI, and I understand the "cover charge." I'm fine with that, pay it or not. But this cruise seemed to have almost everything with an "extra" charge. Dinner show? Extra charge. Room service? Extra charge. Adult pool? Extra charge. Let me tell you about the service. Terrible. The worst, period. They were understaffed and those that were there were not helpful. Embarkation was annoying. We arrived early and found the line to be short. However, with only about 5 parties in front of us, we waited almost 30 minutes. Once at the desk, it was apparent that this was our agent's first day ever. And maybe the first time ever using a computer. Each step in the process required her to walk over to another agent to ask how to do it. It took forever and was frustrating. Once on board, we went up to Margaritiaville. 1.5 hour wait. But tables were empty? We found this theme throughout. Eventually we were told that they did not have enough staff to open them all. So I walked up to the pool bar instead. There were maybe 5 people seated, and one bartender. I sat there 10 minutes as he brushed passed me making orders for the waitresses. Now I get it that it's busy and understaffed, but a polite, "I'll be with you in just a minute, Sir" or something would have been nice. So after 10 minutes, I left. Continuing on service, I was often given conflicting (and wrong) answers to basic questions. I get it, the ship is new, but I was also never given a "I don't know, but let me find out." Our first night at Cagney's Steakhouse, we arrived for our 5:30 reservation at 5:25 (I know, early, but everything else was "full" even though it was half empty throughout). The staff was having a meeting in plain sight at the end of the restaurant. No one came to greet us, or the others waiting. Again, not a big deal on it's own, but it was just the theme of everything being "off." After the dinner, we saw that there was no line for gratuity included on the check (most other bills we saw had a gratuity included and then a line for additional tip), so we asked the manager if there was a tip included. He responded with, "You can leave an additional tip for outstanding service." Yes, but was the tip already included. "That is up to you sir." No, I get that but was the tip included already? "I think so." Wait, you think so, or it is? We don't want to stiff the server. "Yes, the tip is already included." So we asked the server as well. The server tells us she overheard what the manager was telling us, but the tip is most definitely not included. The ship was pretty, and had a new car smell, but it lacked large public gathering areas. Everything was broken up. To me it felt the smallest of any ship I have cruised on, but some may prefer that. The pool was small, the premier water slides were broken, (or as my wife kept saying, if it's brand new, it's not broken; it's just not finished). There was no true adult or quiet pool (just a grotto). 2 of the 3 zip lines were not functioning. 2 of the rooms at the spa were broken. The speakers in our cabin didn't work. Far, far, far to little elevator space. I could go on. The cabin was nice; we had a standard balcony. We enjoyed the dueling pianos. Disembarking was pretty smooth. My kids loved the kids program, but this was their first cruise. Overall, I don't think I'll ever come back to NCL. I felt nickeled and dimed and underwhelmed. Read Less
Sail Date November 2015
Overall: We ended up pretty happy with our actual cruise. After all, Royal can't entirely be blamed for the Port Authority's lack of professionalism. We would definitely consider another cruise on Majesty after her refit next ... Read More
Overall: We ended up pretty happy with our actual cruise. After all, Royal can't entirely be blamed for the Port Authority's lack of professionalism. We would definitely consider another cruise on Majesty after her refit next year just to see all the great new arrangements. I do think given how close that refit is now I would recommend to friends to wait until afterwards, but I am not really sorry we had the experience of seeing it beforehand. Really wanted to give a better overall rate because we had so much fun, but the seriousness of some of the issues just made that impossible. Boarding - Big, big problems. It was not even mentioned to us the ship was boarding late until we were aboard the bus. It was explained by the bus driver. Whomever makes out the signs at the port - guessing Port Authority?- really dropped the ball. It should have been prominently displayed at the start of the taxi drop off. We and most other couples we spoke with would have been happy to check in our luggage while our taxi waited and then go do whatever for a few hours had we been made aware. Most of the people we dealt with in the building were exceedingly unprofessional. One uniformed woman directing people to buses flat out laughed in our faces and told us "You will find out" when we arrived and inquired what was going on. Then she turned her back on us. Had she been professional and said the ship was delayed when we asked about the presence of all the buses lined up waiting, our taxi had not yet left. We were extremely displeased and discomfited by all aspects of how this was handled. It also would have also been nice had the bus driver not locked us on the bus and left for more than 20 minutes on our return. Thank goodness the bus we were on did not catch fire or otherwise endanger us. We had to get a police officer's attention to get the driver to open the door so some people on the bus to get to a bathroom! Food: Very hit or miss in the Windjammer the night we boarded. There were a lot of items that didn't fit together out mainly. For example, there was hot dog chili by the taco shells, no taco meat, and no hot dogs. By the time we finished our very belated Muster Drill, they wouldn't let us into the Main Dining saying it had closed for the night. After that night, we had dinner in the main dining room which was much better. Breakfasts in the Windjammer were pretty good. Lots of fruit, plenty of bacon, sausage, and eggs. Ship: Over all we thought the Majesty was in pretty decent shape. Like anywhere you go, there was the odd bit of wear or tear, but generally things were ok. The only significant issue we experienced was the very strong smell near the closet by the elevators at the back on our floor which was the second floor. It was so strong at times it made me want to throw up a little and I quickly learned to try to hold my breath until we got further down the hall. I think the closet said it had some sort of pump or lift in it but I forget the exact wording. Guessing it was something mechanical for the drains and it was leaking. Down the hall where our room was everything was fine, but it must have been awful for the rooms nearest. Crew: Our experience with actual ship's crew was all really exceptional. Our room steward was Jackie and she really went above and beyond. We were very happy with how quick and how well she cleaned our room Our dining room waiter was Rudy and he also really went above and beyond. Really made things special for us. I wish I had also gotten the name of the young woman who was kind enough to stay and help even though her shift was ending in guest services when we had a small issue during the cruise. She really went beyond requirements and we appreciated it. Ports: Everything went extremely smoothly at the two ports. Special thanks to the German gentleman in shore excursions for that. We had a small issue with a booking and he righted it immediately. Thanks to his quick work, we had no issues either stop. We especially enjoyed the jet ski tour at Cocoa Cay. Drink Plans: We decided to try out the drink plans on this cruise since we could use them on the ship and at Coco Cay. Everything worked very smoothly and we did feel we got our money's worth, although not by a lot. If anyone is wondering, I don't think we would have broken even had we not been able to use our plan on one of our port days at Coco Cay. Read Less
Sail Date November 2015

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