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4,132 Miami to Bahamas Cruise Reviews

First let me say that while I prefer the much larger Royal Caribbean ships, This was my 4th time on this one so I think I can fairly put this review together. 1. Best part of this ship ( as I have always said ) I find the crew to be ... Read More
First let me say that while I prefer the much larger Royal Caribbean ships, This was my 4th time on this one so I think I can fairly put this review together. 1. Best part of this ship ( as I have always said ) I find the crew to be very good and very friendly, no one seemed unhappy ( other than the usual guests that are truly not happy unless they are unhappy.. You know the ones LOL) food: c+ at best : (with the exception of chops) I was in the Royal suite ( the largest room on the ship) And I could not even get room service to answer the phone. I ordered the Bon Voyage vanilla cake (because as everyone knows the sweets are terrible on royal caribbean) Somehow the first two attempts they brought me a cake covered in chocolate and strawberries ( does that sound like vanilla)? Then the final attempt at 9pm on day 2 or a 3 day cruise, they brought me a white cake that was frozen with a creme frosting ( NOT Vanilla) Again, The attn to food service on this ship is really bad( I have been on over 25 royal Caribbean cruises and this is hands down the worst) was there food to eat? OF course there was, just a bit of a let down compared to this ship in the past. Now the ship: I think royal has spent so much time dealing with the party ships like the empress and the majesty that they have let this one go... It is run down, the exterior looks like a floating homeless shelter, the paint is faded and gone. It actually makes me sad that they have let the ship get to this point. I have to say that I love royal Caribbean, they are totally my favorite cruise line and I will cruise them again. However, this ship has just been thrown to the way side ... (maybe if this was your first cruise and you had no idea the level of quality that you should normally get from RCCl you might think it ok,,,, But for me.... Having the experience of other ships ( or even this one in the past) it simply is sub par.. Read Less
Sail Date June 2016
We were on the second sailing of the Empress since it's return to service with Royal Caribbean. While our experience does not seem to be as bad as that of the unfortunate passengers on the first sailing the preceding week, I would ... Read More
We were on the second sailing of the Empress since it's return to service with Royal Caribbean. While our experience does not seem to be as bad as that of the unfortunate passengers on the first sailing the preceding week, I would still rate our overall experience as poor. Our negative experiences began at check-in, Confusion and delay seemed to be the order of the day, we even ended up with our photos mismatched with our identities on our key cards. Other issues arose with services that had been pre-ordered and paid for that were not available to us at boarding, and required a very long wait at the service desk for correction. The Empress is an older, smaller ship so one should expect less amenities, smaller cabins, and less expansive public spaces. As a trade off you would expect shorter lines, better service, and a more personal experience while on board. That is not the case.. We waited longer, in bigger crowds, with much more confusion and poorer information than we had on past cruises on larger ships, on other cruise lines.I think that the crew members were willing to help but lacked the experience, training, and supervision to succeed. I am not picky about food and having heard others complain of poor service and delays in the Main Dining room we stuck to the Windjammer buffet which was adequate but nothing special. Once we were off the ship we enjoyed our stops in Key West and CocoCay. Key West is great because you can find a lot to do from a laid back walking tour to full-on aquatic activities.. And CocoCay was nice although a bit crowded as the Majesty of the Seas was there at the same time as we were. Disembarkation was as big a mess as boarding with a long line that snaked through the heart of the ship, from the bow to who knows where.. As a final nail in the coffin ( not Royal Caribbean's fault ), a nonfunctional escalator in the terminal delayed processing while disembarking the ship. I would certainly not book again on the Empress and I would probably consider other cruise lines before booking again on Royal Caribbean. Read Less
Sail Date June 2016
This cruise was the most awful cruise I have ever had the displeasure of taking. Where do I even begin? 1. Disembarkment was late, no organization and sen to wrong desk to be sent to wrong line 2. our cabin was not ready so walked ... Read More
This cruise was the most awful cruise I have ever had the displeasure of taking. Where do I even begin? 1. Disembarkment was late, no organization and sen to wrong desk to be sent to wrong line 2. our cabin was not ready so walked around with luggage for hours 3. the food at windjammer was that of a Super 8 motel breakfast, picked over, overcooked and cold 4. the juice machines were never the right mixture. juice either too syrupy or watery, ice cream machine broken entire trip 5 The ice machine broken almost whole trip... 90 degrees and no ice?! 6. dinner was a joke as everything out and wait to be seated with other families and couples when plenty of seating available. 7. No activities for children 8. Entertainment sub-par 9. Casino hours only open 3 hours in evening 10. 3 bars entire ship... wait 45 minutes for drink 11. Cancelled my prepaid shore excursion without warning 12. Backed up toilets 13. AC in cabin went out 14. Water stopped while I was in shower 15. Pool looked smaller than a park pool 15. No movies or outdoor entertainment 16. cabin was not as advertised 17. service was incredibly slow I could go on but getting more depressed reliving his dreadful experience. Read Less
Sail Date June 2016
This was an unexpectedly poor quality experience! This was my 5th cruise (my husband's 4th) and all previous ones have been with Royal Caribbean. It seems that the cruise line is consistently going downhill. The first 3 I took were ... Read More
This was an unexpectedly poor quality experience! This was my 5th cruise (my husband's 4th) and all previous ones have been with Royal Caribbean. It seems that the cruise line is consistently going downhill. The first 3 I took were absolutely fantastic as far as amenities (such as the chocolate buffets, the menus in all dining venues, and the ship's appearance, etc.). The 4th was on Freedom of the Seas a few years ago and I noticed a lower quality experience that time as far as the food and crowd/line handling especially. Now, with this last one on Empress, I'm not sure I want to sail with RCI again. We knew, of course, that this was a smaller ship but thought it would be good because we were taking our grandsons, ages 9 & 17, who'd never cruised before. We thought the smaller ship ship would be a good intro to the idea of cruising. I guess the best way to describe the experience was that it was great family time (all of us greatly enjoyed the day in Key West on the trolley & at the aquarium and then the day at Cocoa Cay ... glass bottom boat excursion was awesome! ...) BUT our cruise was otherwise pretty sub-par. The ship's swimming pool is super tiny relatively speaking, the food in every aspect was really, really low quality (nothing we had was outstanding), and the ship's decor was tacky (a few hard plastic plants were the only foliage found). My husband and I didn't say much at the time because we didn't want our grandsons to have a bad time but it was almost embarrassing to me that things were so lack-luster after all of the great things we had told the kids about our past cruises. The cabin was definitely not as described (originally was listed as a panoramic ocean view & it was nothing but a regular ocean view window with a small bump out for the 2 additional bunks) but was clean and pleasant enough. The bath was the usual, tiny ok thing with a door that was about the fall apart due to deterioration. It was tight quarters for the 4 of us but it was totally fine in the end. All of the "hoop-la" about the refurbishment and upgrades left us trying to figure out where the money was spent! There were times when there was NOTHING available to eat - never experienced that before on a cruise! - and NO room service as they would not answer their phone after at least a dozen tries. If you are expecting to be treated royally, you should choose a different ship! Read Less
Sail Date June 2016
This was our first cruise and were told Royal Caribbean was the best to choose. We went on a 4 night cruise to Nassau, Coco Cay, and Key West leaving from Miami. We chose this cruise because of the price and short to try cruising. The boat ... Read More
This was our first cruise and were told Royal Caribbean was the best to choose. We went on a 4 night cruise to Nassau, Coco Cay, and Key West leaving from Miami. We chose this cruise because of the price and short to try cruising. The boat is showing its age chairs in the lounge were uncomfortable and the boat showed signs of rust. We went on 2 excursions we booked before the cruise. Day 1 we were docked in Nassau and went snorkeling which was nice then we walked around the straw market and every merchant was trying to get you to come to their booth. We enjoyed the snorkeling and once we got off the boat they were their waiting to take us on the tour. We did not stay off the boat long after snorkeling. We were in port until midnight which which we had left sooner. The cruise staff was great and the cruise directer Elvis was hilarious. Everything he hosted was great. We did not go to any of the shows we heard they were not that great. The Love and Marriage game show and the Quest game show are must attend. Day 2 was our favorite day in Coco Cay. It is Royal private island so lunch is provided and any beverage package have is valid on the island as well. There was plenty of places to relax and the water was beautiful. We swam with the stingrays and that was a lot of fun we got in the enclosure with them and could pet them and got to feed them as well as hold them. The food on the boat was ok. We enjoyed the Windjammer Cafe for breakfast and lunch. Breakfast was our favorite, there was an omelet bar, bacon, waffles, pancakes, eggs, fruit, cereals. Lunch had a wide variety of food as well. We ate at the Dinning Room My Fair Lady 2 nights. Food was presented well and did not leave hungry but was not as good as would have expected. We ate at the buffet the last 2 nights. 1 night had mexican night had tacos and nachos then had sushi and a Mongolian noodle station, the next night had Greek team but still had sushi. The also had an ice cream cart going around with vanilla and orange sherbet. They have topping as well for the ice cream. Our room was small but comfortable. There was not much storage for cloths and suitcases but made it work. Our biggest issue was the shower curtain. It was the thin plastic curtain. Once it was wet it would cling to you and you would have to push it off of you to shower. We will be going on a cruise again but will not be going on this boat again as it is old and needs to be updated. Read Less
Sail Date May 2016
This was NOT a good cruise at all nor was the ship laid out in any way that is user-friendly. Let me start off by saying I am a Diamond member and have been sailing with RCCL for many years. I have been on small and large ships but ... Read More
This was NOT a good cruise at all nor was the ship laid out in any way that is user-friendly. Let me start off by saying I am a Diamond member and have been sailing with RCCL for many years. I have been on small and large ships but this was the absolute worse ship we have ever been on. Some of the issues are not ship related but MOST are. Let's start at the beginning. The port of Miami has to be the worst port I have ever sailed out of. I have had similar issues in years past but would have though it might have been corrected by now. I was VERY wrong. We received an email telling us (I assume based on tenure) what hour(s) to be at the port. We were there during our time-frame. The lines were out the doors. It didn't seem to matter what C&A level you were or what room you had as ever line was being used and all were ridiculously long. We were standing in line to get our Set Sail card for over an hour. They were putting people (regardless of level) in any available line so those of us with a higher status had to wait longer than we should have. The Ship: The ship has the worst layout I have ever been on. There is no (1) single floor that has most or everything on it so they use floors 4, 5 and 6. Normally this wouldn't be an issue however the center of the ship is open from floor 4 and up. This is where they play musical trivia, have karaoke, house bands play in this areas VERY LOUD and many other VERY loud things. The reason I mention this is because right above this open area on deck 5 is where the customer service, excursion desk, art desk, Next cruise desk, Internet stations and other things that require QUIET to be able to hear. This is the loudest area on the ship and they put it in the center of all the quiet areas. It is impossible to hear ANYONE while any activity is going on which is most of the time every day. Incredibly poor layout. I paid for the 1 device Higher speed Internet package and was able to login 1 time. The tablet spent more time spinning trying to connect to email and websites then anything else. After the first time we logged out, we couldn't get back on. Had to get another code and the same thing happened. 1 and done. This went on the entire trip. I spent more time using wi-fi in Nassau and my normal service in Key West as the ship was obviously having issues. I tried for a refund but was told I had to call after our cruise to customer service. The layout of the ship outside of floors 4-6. The windjammer is on one end of the ship and the Park Cafe is on the other. They take turns being open so when one is closed, the other is supposed to be open. The park cafe is located in the Solarium (supposed to be the adult area) but with kids running back when the windjammer is closed and using the pool and hot tubs, there was NO adult only or quiet area. There are 3 bars between the windjammer and solarium but I never saw more than 2 open at any time and there was never a single pool bar attendant in the solarium area only at the other pool area. The food: The windjammer is the main place to eat outside of the dining rooms. The food is mediocre at best and overly crowded. The food in My Fair Lady (MDR) was wonderful and so was it in Chops Grille (we went twice). There are very few coke machines and throughout the cruise, (1) was broken and the other 2 were constantly out of coke, diet coke and other flavors or they too were not working. My wife was never able to get a drink from any of them and had to go to the bar each time or from our waiter at dinner. The casino is very crowded and very difficult to move around especially when they have tournaments or prize drawings going on which is usually from 9-11pm nightly. Our room was cabin 4550. We opted for an outside room instead of a balcony or JS due to the itinerary and not having a day at sea. The room was tiny (expected that) but had no refrigerator in it. I did ask about that prior to getting this room and was told it did. This was an issue because of medicine being taken that needed to remain refrigerated. Had to use ice buckets instead. There were (2) drawers in the closest and on the right side of the bed that wouldn't close or open properly and a shelf in the bathroom that was broken. After maintenance came up, they were only able to fix 1 drawer next to the bed. This meant we had limited space for clothing and 1 less shelf in the bathroom. Of course I was told by customer service they had a full ship and no room to change us to. The picture area was a complete mess. We had pictures taken several times and only 2 showed under our cabin number so we had to do the old hunt and peck. There were pictures on the walls, in piles on the tables, no organization at all and nobody to help. There were at least 50 people looking for pictures or trying to buy them and only 2 people working 2 different registers. We finally gave up and left. We tried 3 different times (even during dining times) but still too many people and too few RCCL personnel. Same thing happened when they tried to sell the t-shirts, watches, jewelry, etc... too few personnel for the amount of patrons. Leaving the ship: Regardless of if it was an excursion or disembarking the ship, it was ridiculous. Not only were you having to wait in long lines, they had the lines going up the stair cases which happen to be right were the elevators are. So people trying to use an elevator are blocked by those lined up to get off. This happened any time we were at port. They tell you to go to level 1 (which only certain elevators go to level 1) and then when you get there, they tell you that you have to go up to level 2 and wait in line to go back down the stairs to level 1 to get off the ship. Disorganization at its finest. The pluses. The bar staff was wonderful, you could find lounge chairs at the pools just about any time you wanted & the drinks were quite strong. On a side note: We went to Nassau, Coco Cay and Key West. The same companies the ship uses to contract their excursions are waiting on the dock with their own booths and charge much less than the ship does. (exception being Coco Cay RCCL's island). Even transfers to either Miami or Fort Lauderdale airport have people outside the baggage area for less money and you go on the same buses as those that paid for the transfer from RCCL. I will also mention that if you are going to use the buses at the port, make sure your flight is after 1pm as they won't move until they are full regardless of when you get off the ship. Read Less
Sail Date May 2016
We arrived at the terminal and had priority boarding due to the suite that we got. We also had "faster to the fun", which I still don't know what it does exactly. Getting on the ship and everything was easy and only took ... Read More
We arrived at the terminal and had priority boarding due to the suite that we got. We also had "faster to the fun", which I still don't know what it does exactly. Getting on the ship and everything was easy and only took about 30 minutes. It went very quickly and everyone was very nice and helpful. We had booked an inside cabin as we just wanted to get away and not spend a crazy amount of $ as we have cruised before. They called 3 days prior to leaving and offered us an upgrade that was an amazing deal for the suite. The suite we had had an obstructed view, but it was still a great view from the balcony. The bed was awesome and the room was very spacious for a cruise. The only negative thing was the TV on the wall was a bit small but oh well. The bathroom was great and had plenty of room. *The water pressure was horrible. The worst thing about this cruise was the water pressure for showers. Dining was great. We met a great couple that we hung out with the last 3 days and the food was awesome. There was always something to eat and the food was very good. Entertainment was amazing. We had the Hasbro game that I actually got to participate in and the shows were awesome. They had a piano lady that was fantastic. The comedians were so funny and actually talked to you when you saw them around the ship. Entertainment was fantastic!!! Everyone was awesome and the service was 2nd to none. Our room stewardess was amazing and always smiling and nice. The people around the ship were awesome. Ports were great and the excursions we went on were fantastic. Didn't take any time to get off or on the ship and the security was great. It was just me and my wife that went on this cruise. **The best time was with cruise director Mat. They had the sing along music trivia every night that was an absolute hit! There had to be about 500 people in the atrium on all the levels going to town to Journey and Prince and others. It was fantastic! I would definitely go again. Nassau was great but there was a storm and it knocked out all the power at the port and we couldnt buy anything. We went to Stuart's Cove and did SNUBA and saw a shark! It wasn't expensive at all and it was the best excursion we have ever done. Half Moon Cay was awesome! *Don't get an excursion here as this is a private island and the beach is free along with the food/bbq that the put on at the pavilion. No need to spend any $ here unless it is on alcohol. Grand Turk was fun. We went to a private beach that was great. It was very rocky but we had water shoes so it didn't affect us. We snorkeled there with our own gear and saw so cool stuff but had to go out a bit to see it. It was a very run down city/island but the beach was nice along with the people at the resort. This may not be the newest ship they have or the biggest, but it was an amazing time. You will have fun on this cruise. Read Less
Sail Date May 2016
MCS Divina, This was a good cruise. I spent a good time with my family. The spa was excellent is a beautiful place and on of my favorite is PUTU, very professional. But during does days the security during the night was very poor. In the ... Read More
MCS Divina, This was a good cruise. I spent a good time with my family. The spa was excellent is a beautiful place and on of my favorite is PUTU, very professional. But during does days the security during the night was very poor. In the disco any age of kids go in. Minors were drinking and getting together with adults that were not part of their family. In the dinning room the supervisors were very strict the first day, I asked for an arrangement and they never made it for my family but during the week they change an were more friendly. The menu was good but not for all taste. In the food court the menu was delicious and for everybody. The bartenders were excellent , nice, with respect all the time and very friendly special in the casino and the pool bar. My cabin was nice and clean. The entertainments were good. The cruise is beautiful , clean, spectacular, and fancy. I enjoy my trip but cruise can do more to make for everybody an unforgettable experience. Some people made my vacation unforgettable they were Anthony Pereria, Agung Arjun Chris and the staff that work in the casino bar during the nights and the pool bar. MCS Divina This are beautiful people by proud of them. Read Less
Sail Date May 2016
This was my 3rd cruise on Royal Caribbean. The first two were on Grandeuer of the Seas out of Baltimore, and Freedom of the Seas out of Florida. Both of those cruises were wonderful--beautiful ships and excellent food, service and ... Read More
This was my 3rd cruise on Royal Caribbean. The first two were on Grandeuer of the Seas out of Baltimore, and Freedom of the Seas out of Florida. Both of those cruises were wonderful--beautiful ships and excellent food, service and entertainment. We did one cruise on Carnival Glory which did not measure up to RC in most categories. The food was average, service was not nearly as good as on RC ships, and the ship itself was decorated in pretty ugly 70's decor. The CEO of my company very generously took me and 600 fellow employees and our guests on this all-expenses paid trip to the Bahamas on Enchantment of the Seas! It's hard to complain when everything is paid for and I found very little to complain about anyway. This is one of the older ships, but it is kept very neat and clean and the decor is very attractive. Getting on and off of the ship went very quickly and efficiently. Be prepared to stand awhile for the mandatory muster drill. The service and friendliness of every single staff member was exemplary. We loved our waiters in the dining room, Ionel and Mario. Our favorite bartenders were Brian, Andrii, and Anna in the Schooner Bar (TIP: This bar was never crowded either). The food in the main dining room was good every night. The Buffet in the Windjammer was always good, although I would say the breakfast food was the best. We ate one night in Chops for a $35 extra fee and it was worth every penny. The French Onion Soup, Shrimp Cocktail, and Filet were out of this world, as was the Mississippi Mud Pie for dessert. Tip is even included in the $35 fee and Martina, our waitress, was excellent. The only show we attended was the Comedy show the first night (Brian Johnson?) and he was entertaining. Our group had a company karaoke night in the Spotlight Lounge which was hilarious. Our first stop was Coco Cay which is always a wonderful, relaxing time on a beautiful island with turquoise water and a beautiful beach. Our 2nd stop was an Excursion to a private island off of Nassau. It took over an hour to get there, but the view on the way was spectacular. When they say private island, they mean it. There was nothing there, not even a bathroom or chairs to sit in! You could go back to the boat to sit or use the bathroom and they served us a lunch on the beach of hot dogs and undercooked hamburgers. You could also ride banana boats, jet skis, or go parasailing. We just relaxed and enjoyed ourselves in the Ocean. We arrived back in Miami just before sunrise on Monday morning and the view off of our deck of the Miami sunrise was spectacular. All in all, a wonderful trip, and can't wait for my next Royal Caribbean Cruise!! Read Less
Sail Date May 2016
We were originally scheduled to cruise on the Empress OTS but our cruise was cancelled. I had to scramble to get a cruise on the same date and out of the same port. We arrived at the port at 11:30 am and was on the ship by 12:15 pm. We we ... Read More
We were originally scheduled to cruise on the Empress OTS but our cruise was cancelled. I had to scramble to get a cruise on the same date and out of the same port. We arrived at the port at 11:30 am and was on the ship by 12:15 pm. We we greeted by a staff that was welcoming, energetic and organized. Our rooms were not available until 1:30pm so we headed to the Windjammer for a great buffet lunch. Although the buffet was crowded we had no difficulty finding a table. There was a variety of food that satisfied every one in my group. There was Italian, Asian, American, and Mexican. There was something for every one even the fussiest person. They also offered gluten free, and vegetarian entrees. I did not purchase a beverage package and I was able to bring on-board two bottles of wine and a 12 pack of water with no difficulties. After lunch we headed to our cabin. The cabin was and oceanview cabin 2084. I was traveling with my daughter and her friend. The cabin was just the right size and had a Pullman bed for the third person. My daughter said that it was very comfortable. I had read reviews that there was mildew in the rooms but I did not experience any issues with the cabin. The shower was a little small and the shower curtain did not hold in the water well. I found that using the handheld prevented any water leaking on the bathroom floor. The cabin attendant was very attentive, informative and provided us with ice twice a day. If you are prone to Sea sickness this is the perfect cabin because it is mid-ship and a lower deck. I usually get sick as a passenger in a car but with the help of the Scopalamine patch I had no issues at all. The welcome aboard party got everyone in the mood to PARTY and that was when we were introduced to our FANTASTIC Cruise Director ELVIS. Everyone was singing, dancing and drinking. We had My Time Dining and was introduced to Ashok our waiter and his assistant Francis we were so happy with their service that we requested them every night. Everyday there was a different menu and there was a variety entries that everyone would like. The food was great in the Main Dining Room and we were able to request as much as we wanted. We had breakfast and dinner daily there except for disembarkation where we had an early breakfast in the windjammer. The Park Cafe in the Solarium provided snacks throughout the day. The adults only solarium was very relaxing and less crowded except on sea day where everyone enjoying the pools and the sun. There was a special activity where we had the opportunity to meet the Chef and tour the Main Gallery. The Galley was spotless and there were whole pigs cooking in the ovens. You could smell the bread baking in the ovens and the staff was preparing the food for the passengers. The chef made a special lunch for the tour group that was fantastic. Although there was a fee for the activity it was worth it The welcome aboard show introduced us to all of the singers and dancers as well as Elvis and his entertainment crew. There was so much entertainment on the ship from Broadway Style shows, 70s dance party, Name That Tune, Bingo and many other great activities. I have only been on 2 other cruises and Elvis was the best Cruise director so far. We seen him numerous time walking through the ship interacting with the passengers and making us laugh. The weather was great and it only rained once at night. We decided to go to Coco Cay early and returned to the ship before the barbecue started at 12noon. The Tender ships were crowded heading to the beach so we decided to lay out on the pool deck for the rest of the afternoon. The water on Coco Cay was clear and there were numerous clown fish swimming around my feet nipping at my ankles. I took a couple of pictures of the fish closeup. Many people brought their own snorkel equipment and they headed out further out to the submerged plane. The next day we headed to Nassau (Not my favorite port) and took a water taxi to Paradise Island and Atlantis. The water taxi was crowded and there was a tour guide who explained a little bit about Nassau and paradise Island. We had some fun in the casino and won some money. Overall the Cruise was entertaining,relaxing,and fun. We decided to use Express Departure and was off the ship by 8 am. We had to carry our own bags but that was not an issue at all. This is my first experience with Royal Caribbean and will not be my last!!! Read Less
Sail Date May 2016
This was my first time cruising, and let me just say that I am now hooked! A friend and I sailed through Royal Caribbean on the Enchantment of the Seas and had a wonderful time. We departed from Miami and were able to explore it a little ... Read More
This was my first time cruising, and let me just say that I am now hooked! A friend and I sailed through Royal Caribbean on the Enchantment of the Seas and had a wonderful time. We departed from Miami and were able to explore it a little before and after the cruise and it truly is wonderful, there is so much to do and the beaches are wonderful. Embarkation was relatively smooth. We arrived at around 11:30 or 12 as our departure time was scheduled for 4. We were shown where to go and the process was relatively quick considering they were trying to get a large amount of people through the line in a short amount of time. Every time we disembarked was easy as well, we just scanned our Sea Pass cards and were on our way! The ship is beautiful. Although it is beginning to show it's age a bit in the staterooms and public areas like the bars and theaters. However, this did not affect the experience whatsoever! We stayed in an inside stateroom (I believe it was 2925?) and the only complaint that we had was that we had asked to beds to be separated upon arrival and they were not, but that was not a big deal for us! The stateroom attendants that we had were beyond wonderful. Our main attendant, JJ, was extremely friendly and made us feel very welcome and at home! Dining was also exceptional. We went to dinner at Chops Grille for the first night of the cruise and there were only about 10 other people in the restaurant at the time so it was a very personalized experience, which was wonderful. Each of the items we ordered came out hot and tasted delicious, no complaints at all from our Chops experience and definitely worth the $30/person cover charge. The main dining room was a bit different, but turned out well. We opted to do the My Time Dining option so that we could have more freedom in regards to the activities both on and off the ship that were available. However, the Maitre'D for My Time Dining was very pushy and rude. Each night we dined in the main dining room (which was only twice as we had Chops the first night and ate in Nassau one night) she asked us if we had a reservation, which we did not know was required for My Time Dining. We had made a reservation upon entering the ship for the second night aboard with the Maitre'D herself, but somehow it apparently got lost and so our reservation could not be found that night. Each time she shook her head at us and acted like we would not be able to eat there when there were plenty of tables available! My advice would to go ahead and do reserved dining as otherwise you may be treated rudely. The entertainment and activities available onboard were amazing and so much fun! We were certainly never bored and always found something to occupy our time. The trivia sessions were always fun and I definitely recommend going to Quest if you can find the time, it was one of the highlights of our cruise (I don't think I've ever laughed so hard in my life!). Despite the rude Maitre'D, the service onboard as well as off the ship was incredible. Everyone went above and beyond to make sure that everyone's experience was an enjoyable one. We went up to the "club" area on one of our last nights on board just to check it out, and one of the servers there made us feel very welcomed and took care of everything we needed. The ports we visited were CocoCay and Nassau, Bahamas. CocoCay is easily one of my new favorite places and is Royal Caribbean's private island. It was absolutely beautiful and there was plenty for everyone to do. We were there from about 8-5 and so opted to not do any shore excursions for that stop. We hung out on the beach most of the day but explored a bit and saw some peacocks and iguanas throughout the island. We were in Nassau from about 8 until midnight and so that is where we decided to purchase a shore excursion. We did the dolphin encounter and aqua adventure package and would 100% recommend it and do it again. We even got to explore the Atlantis resort a bit as well as some of their aquariums, which was an unexpected, but welcome, surprise! I believe this package was around $299/adult but was very much worth it. The rest of Nassau was wonderful as well, after playing in the water park and our dolphin experience we were able to do some shopping and what not. If you have time while you are there, stop by Junkanoo Beach and the Tiki Bikini Hut! It's rated number 1 on Nassau's Trip Advisor and is excellent! We stopped by as they were closing but were still treated very much like family. Someone (I believe his name was Marco?) came out of the Hut to talk to us about what they had and even offered to have a drink with us. The place isn't what you would expect to be rated so highly as it truly is just a little shack on the beach but is one of the highlights of Nassau. We did not travel with children and saw very few children aboard the ship during our cruise, which I enjoyed personally. I would 100% go again and am in the process of planning another trip as we speak. I would like to try out one of their larger ships next time as well as a longer cruise duration, but this was the perfect starting point for a first time cruiser. Read Less
Sail Date May 2016
This review is for the 4 Night Bahamas Cruise for the Enchantment of the Seas sailing out May 23, 2016. My husband and I were celebrating our 20th wedding anniversary and we picked this sailing because of our schedule. Our 2 ½ year old ... Read More
This review is for the 4 Night Bahamas Cruise for the Enchantment of the Seas sailing out May 23, 2016. My husband and I were celebrating our 20th wedding anniversary and we picked this sailing because of our schedule. Our 2 ½ year old daughter was with us as well. This was our 8th cruise and my toddler’s third (so spoiled). Before I list all the things that went wrong let me start by saying that, believe or not, I really enjoyed my trip and I would do it again in a heartbeat. I just wish that it wasn’t so many little things… I never had a problem with embarkation. Maybe because I show up early. Not criticizing, just stating a fact. Recently I started to fly in the day before, as opposed to flying in the day of the cruise and stay fairly close to the sailing port so that I get to the ship around 11:00am -11:30am. Besides, my family likes having lunch at the Windjammer and my husband always looks forward to the paella that they serve for lunch the first day only. Yes people, the Windjammer is going to be crowded because that is the only place that is open to eat for the first few hours of the day. There was an announcement around 1:20pm letting us know that our bags were ready and off to our junior suite we went. I had cabin #8616 and when I went in, it was beautifully decorated for our anniversary. (I will try to upload pictures later). It was relatively clean. I don’t remember our attendant’s name but he was very professional and polite. I find that the stateroom attendants are not quite as chatty as they used to be before the automatic gratuities were introduced. After the anniversary surprise wore off, I started to notice some things. The major thing that irritated me was that the toilet reeked of urine before anyone got to use it. Nothing could be done about the smell-trust me, because I could smell the bleach in the air when my attendant tried to sanitize the toilet for me to get rid of the horrid smell but nothing could be done. My daughter would try to use the potty and would say “It stinks!” We had to deal with the horrible urine smell for the whole entire cruise. Then later that night while I was giving my daughter her bath, filthy water started to come up through a floor drain in the bathroom. So I had to call maintenance (who came quickly) to rectify the situation and then they had to call housekeeping to sanitize the bathroom floor. Even housekeeping tried to clean the toilet for me and it still reeked of urine. In addition to the smell, the toilet would not flush properly. I never had this problem on a cruise before! The paper was just sitting there waiting to greet the next person to wanted to use the stinky thing. To add insult to injury, our sink looked cute but it was pain using it because the faucet was located so close to the back of the sink so that if you tried to wash your hands, your knuckles kept knocking into the back of the sink. I ended up brushing my teeth using the bathtub hoping the floor drain doesn’t flood again. I feel that I did not get my money’s worth with our junior suite cabin because of all the plumbing issues. As for dining, we kept to the Windjammer for breakfast and lunch and the My Time Dining for dinner. I have a serious gripe about “My Time” Dining. I tried to push our reservations back an hour to 7:30pm because we just came back from the Nassau day trip and my daughter was taking a late nap. The hostess told me that the only next available time was 8:45pm. So I was forced to wake my daughter up because we could not modify our time and she had her first temper tantrum for the ages. I had to keep taking her out of the restaurant because she would not stop crying because she needed more sleep. Now I just show up whenever but the drawback is that you probably won’t get the same server. Speaking of server, I just loved my server Joseph and head waiter Petar at table 79. We had exceptional service with them and they treated my daughter like a princess. I was accommodated when I asked for a shrimp cocktail appetizer that I did not see on the menu that first night and Petar took the time to cut my daughter steak into toddler-sized pieces. The steak was good because my girl almost ate the whole thing. My eating experience was much better than the one I had on Adventure of the Seas. I noticed that there was no lobster tail on formal night with this cruise. I don’t know if its because it was a short cruise or it is another thing they are cutting corners with but we generally enjoyed the food in the main dining room. I didn’t get to do much entertainment in part because this ship had limited Royal Babies and Tots hours. This specific program is like a drop off day care service for roughly $8 an hour but it was only available for a few hours at night. This means you couldn’t really go off on own during the day and leave the little ones behind. The next cruise my daughter will be eligible for the free day cruise camp but they have to be toilet trained FYI. I did attend the Love and Marriage show, late night pool party, the 70’s Disco Inferno Party in the Centrum and the Parade of Flags on the last day so that was different and entertaining. I also shared first place in the Michael Jackson trivia and won first place for Finish that Lyric game show. I kinda saw the comedy show when they played a preview on TV. He was pretty funny. I couldn’t bring myself to do bingo at the cost of $46 for a large card that you used for 3 games. I felt that it was too much of a rip off. I found the cruise director (Elvis) and the entertainment crew underwhelming. The morning show is still just a reading of the cruise compass in which I can do myself as oppose to the director doing the show from an office or his cabin and interacting with the audience via notes and jokes. But they did good during the 70’s Disco Inferno Party. I have to give them credit for that. Miscellaneous: I did not partake in any shore excursions because either my daughter was too young to participate or it ran against our scheduled “My Time” Dining experience. I never met a drink I didn’t like on Royal Caribbean and for the price I am paying, I better like it. Chances are if the foreigners didn’t speak English, they were rude as hell. Bumping without saying excuse me, spitting into the ocean water, invading personal space to look at something. Ugh. TV programming sucks. I understand that RC wants people to get out and vacation but their tv programming royally sucks. I am not normally in my cabin during the day but it is nice to have something more while I am brushing my hair at night or getting dressed in the morning. They have the spa channel, shore excursion channel, port shopping channel, cruise compass channel. I couldn’t even order a movie if I wanted. Also, the Enchantment had such dry passenger personalities on this ship. There were barely any participants during trivia or any one dancing during the live music performances and speaking of which, the Boleros band sounded GREAT but their faces looked like they were phoning it in. Lastly, there was no way in hell I was going into a pool the size of a New York apartment with 30 people already in it. They need to make the pool bigger. I had no trouble with disembarkment. I never did. I guess I am lucky or maybe cause I am Crown & Anchor. So despite all the complaints, vacations are what you make of it. I like the food, snacks (especially the ice cream machine), drinks and the entertainment was good too. My daughter could not stop dancing (and eating). She was a happy bunny and that’s all that matters right? I would go Enchantment again but I would not splurge on the junior suite. Read Less
Sail Date May 2016
We chose this cruise because of it fitting in prior to another cruise sailing on 5/27/16. We have sailed Carnival before and this was the worst ship yet. Employees seem unhappy and agitated. Bar tenders are rude if you correct them on a ... Read More
We chose this cruise because of it fitting in prior to another cruise sailing on 5/27/16. We have sailed Carnival before and this was the worst ship yet. Employees seem unhappy and agitated. Bar tenders are rude if you correct them on a drink make incorrectly. Food sucks, as always. Using left over hot dogs every day for breakfast..really?? And good luck finding a table to sit at because no one is cleaning off the tables left by others that ate. On a positive note, the room attendant and service was good. Overall, this ship needs a total interior renovation, along with new staff and more so, new activities and managers for all departments. It's obvious the customer service on this ship is reflected by poor management. We had a Spa Balcony, which didn't seem any nicer than a regular balcony. Don't waste your money. Its obvious that you will pay less on Carnival, however, YOU GET WHAT YOU PAY FOR. And honestly, how long do they think people are going to want Lemonade or Tea through their entire trip. Carnival is putting all of it's efforts and money into it's newest ships, so do yourself a favor and sail the Breeze or Vista. Anything that is NEW. Read Less
Sail Date May 2016
My son wanted to go to Atlantis, after doing a price out, it was cheaper to go on a 3-day quickie cruise and get a day pass at Atlantis. We flew to FLL and spent the night. I used SAS transportation to get to the cruise port. They were ... Read More
My son wanted to go to Atlantis, after doing a price out, it was cheaper to go on a 3-day quickie cruise and get a day pass at Atlantis. We flew to FLL and spent the night. I used SAS transportation to get to the cruise port. They were great, but I later found out my hotel would have taken us for 1/4 of the price. Not sure how I missed that, that was on me. Embarkation was easy. We walked in, walked right up to a counter, waited about 45 minutes (we had early check in), and walked right on the ship at about noon. It was so easy it didn't feel right. Right away it was obvious this was an older ship. From the outside to the inside. The decor, and rust on the outside windows wasn't overly bothersome for me. What really showed was the size of the ship in comparison to some others I have been on. The ship was full, and in the restaurant (buffet) area it really showed. Not as many icecream stations, so always a line or icecream out of service, pretty significant lines at the buffet compared to other ships. Not really a complaint, I had nowhere to go, it is just noticeably different for a smaller ship how many people are on the ship. That being said I never had a problem finding a place to sit and eventually got an icecream cone. The cruise itself didn't seem to have as many activities, but there was the day we left, a day at Nassau and a Sea Day, so that is to be expected. Not sure how to put this and not get jumped on, but for the first time on a cruise I felt like the people on the cruise were different. Not sure if it was because of where it was out of or because it was a 3-day, but I saw some things that just bothered me. The lady who came to the dining room in her nightgown, it was clearly a nightgown. The grown man who was at the buffet with no shirt, the mostly grown kids just cutting in line. I just felt like this cruise had more disrespectful people than I have ever seen before. Not just isolated incidents, but the major vibe. :( I went to one comedy show. I was not a fan of the comedian. I think I saw him on another Carnvial ship. He is african-american, and his entire show is just beating down different races --- and not even being funny while doing it. Once I realized who he was I got up and left. I don't recall his name. I went to the Hasbro Game Show, it was exactly like the previous one I went to, even the questions to get on the show were the same. Then the Simon game wasn't working so I left that too. The one show I did enjoy on the ship was the show Brits. It had some great music, and moved pretty fast. I heard one person say they felt like it was only 15 minutes. It was 45 minutes. The food on the ship was okay. Guy's Burgers were good of course, and the pizza was good. I just find the dining room food to not be as good as I remember from my first cruise. I enjoyed Sea Day Brunch. I always get the tomato soup and the spicy chicken. Hen Ala Divola or something like that. I also love the puffy bread they have. The weather was amazing. I never felt the boat move. My last couple cruises have put me to sleep very early swaying. We had an ocean view room. While I am not sure I would do it for the ocean view again, I felt like the room had more space than an inside cabin. Since our whole trip was about going to Atlantis I was on edge. I had read numerous reviews that if it rained they closed the waterpark and never reopened. We took a taxi for $4 per person to Atlantis and it dropped us at the Coral Towers, about a 1.5 mile walk to the waterpark. When we got to the locker rental I realized I lost my pouch with my credit card, state IDs, and ship IDs. I only had it out when we checked in. Then it started pouring. My son took off for the rides. I went to look for my ID. After walking all they way back to the desk I checked in at, I called security. They had the pouch all intact. Thank goodness. By the time I got back the sun was shining and nothing was ever shut down. We had a great time at Atlantis. Word of caution though, the "lazy river" is not a lazy river. It is a Roaring Rapids. I fell off my tube, about drown, and was drug along the bottom about 30 feet. I went to get bandaged up and the first aid gave me two large bandaids which didn't cover my wound ... and were not waterproof they warned. Maybe I should have heeded the warning and got out of the water, but I paid too much. As I type, I have a severe infection on my arm and have just now in the last couple days been able to use my arm. All signs indicate I won't lose my arm at this point but it was a painful time. I am glad we chose to do Atlantis as a 1-day I think my son would have gotten bored with the same rides if we were there for 4 days. Now we can say we have been there, done that. Overall, it was a vacation and the ocean was so relaxing. That being said I would never book this particular cruise again. We have another 3 day out of California for Thanksgiving if I don't decide to cancel. 3-days may not be my thing. Read Less
Sail Date May 2016
Wanted a cruise out of Miama, as I am a scuba diver and taking girl friend who just got certified. Florida Keys has easy diving and Fort Lauderdale has shore diving ($10 for tanks and that is it). So, wanted to cruise and then stay in ... Read More
Wanted a cruise out of Miama, as I am a scuba diver and taking girl friend who just got certified. Florida Keys has easy diving and Fort Lauderdale has shore diving ($10 for tanks and that is it). So, wanted to cruise and then stay in Southern Florida. Two years ago, did Carnival to the Bahamas, and Royal Caribbean is so much better. Carnival is about the $47 per day for a 6 day as the RCCL for the 4 day is $60 a day, but I would book RCCL over Carnival. Food in the restaurant for dinner was about the same, the difference is the food in the other portions of the ship. Royal Caribbean has the Windjammer, which is open when I wanted to eat. Carnival, for lunch is 11 am to 2 pm and if you miss it, you are stuck at the bar with either pizza or panninis. I don't remember if Carnival has food all afternoon at the pool but Royal Caribbean had good food, with a good variety outside the restaurants. Additionally, I don't think that Carnival had any early morning (midnight to 7 am) coffee, pastry, etc. but Royal Caribbean has coffee, pastry, etc at 3:00 a.m. Additionally, RCCL has movies at the pool every night and that is a great way to spend the evening. Coco Cay was surprisingly good. Just laid on lounge, little swimming in the ocean, food was good (included with cruise), tender was very quick. They had reggae music which was relaxing. Went to Crown Room and watched a thunderstorm, which was a great place to see the lightening. The staff on both ships were about the same. If you are on a budget, go Carnival but if you want an easier, more quality trip, go RCCL. Without pre-checking in, RCCL took only 10 minutes from start to finish. Very impressed. Read Less
Sail Date May 2016
The Norwegian Sky was awesome. It was all inclusive on alcohol so that was a huge savings. It is freestyle dining so there are no assigned dinner reservations. It is a very casual experience. They do have specialty restaurants you can dine ... Read More
The Norwegian Sky was awesome. It was all inclusive on alcohol so that was a huge savings. It is freestyle dining so there are no assigned dinner reservations. It is a very casual experience. They do have specialty restaurants you can dine at for an additional fee. We had a blast for a short weekend getaway. The staff was awesome and the private island is beautiful! For a more casual experience I would recommend this wholeheartedly. There is an outdoor basketball court that was a huge plus for my family. The fitness center was huge with lots of equipment and they had classes as well and yoga. The food was good and the buffet always had burgers on them so that was good as well. Our stateroom was very clean. There are a lot of excursions to choose from and they range from 30 to 300 so there is something for all budgets or do your own thing. I would recommend at least getting the clamshell shades for the beach to get a little shade. It was a really easy and smooth process at the port when we arrived and left. Read Less
Sail Date May 2016

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