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413 Miami to Bahamas Cruise Reviews

I have cruised with Carnival twice out of Charleston, SC both times on the Fantasy. I was cruising with a consummate cruiser who has traveled countless of times with Carnival and Royal Caribbean. She found a great deal with Norwegian and ... Read More
I have cruised with Carnival twice out of Charleston, SC both times on the Fantasy. I was cruising with a consummate cruiser who has traveled countless of times with Carnival and Royal Caribbean. She found a great deal with Norwegian and we decided to do a GIRLS cruise so she could try out Norwegian which many people had bragged about over and over. She and I were both very disappointed and do not plan to cruise with this company again. 1. Online presence. Their website is unnecessarily difficult. It is 2019 and it makes no sense that some of the information was so hard to find. I also felt there was a lot of bait and switch with upgrades, special offers, etc. In the end the price really was not especially low and I regretted my purchase. Carnival's website is a lot friendlier, attractive and informative. 2. Customer service. When I had questions I tried to chat online and ask but it was only available at really odd times so it was not reliable. The website did not give me the thorough specific information I was seeking. I tried calling and when I was connected, instead of getting a professional, I got a traveler who had agreed to answer questions, which was quite odd. She was very disinterested and only spouted the same stuff that was online and really was not helpful. Again, Carnival was very helpful and their agents were so excited for me even when I sailed one of the cheapest routes. Embarkation on Jade was a joke. We arrived at 10:30 AM as our instruction told us to. In tiny writing I finally noticed boring was at noon. While we got checked quickly we were funneled into an airport looking waiting room. We were packed in like sardines. The bathrooms were filthy and no one wanted to take responsibility for it. The drink vending machines were inoperable and there was nothing to drink for hours. Finally they brought us cups of terrible tasting water and what seemed like very watery crystal light. It was 1:30 PM before I was allowed to board and I was in GROUP 3! I have no clue what time group 23 got on. Once on NOTHING was ready and the bars were limited. Everyone was hungry and was at the buffet which seemed to be serving leftovers. There were not enough tables so people sat on the dirty floors. I should have known this was the beginning of a bad trip. 3. The cabin was fine. I did like how there was more room for your stuff. I loved the little shelf next to the beds where I could keep things, there were more hooks for hanging your clothes and just a bit more room in the shower. I liked that there was shampoo and body wash installed on the shower wall. The towels were nicer as well. The beds, unfortunately were smaller and I could barely turn over. They were like super singles not twins. Our toilet stopped flushing twice but was fixed quick enough. Our sink also stopped up twice but was fixed but not as quickly. 4. The service was spotty. The porter was nice and did his job fine. He was not around a lot but I can't complain. Once he realized I loved towel animals he left extras which was sweet. The bartenders were interesting. I found a great one in the atrium and I frequented there. But there was one that was downright rude. Others were just "there". No one was overly friendly and even when you asked for help many of the staff would answer simply "I don't know" or stare at you blankly. I did not feel special at all. The waitstaff was the same. Some were attentive and sweet and others were just rushing you to order and be done with it. 5. Entertainment and activities were very limited and boring. I don't expect over the top expensive day activities but some were laughable. They had paper flower making and it was basically tissue on a wire- like something preschools would do. They did not have enough scissors for the people who showed up. The trivia was typical and fine, but it does not take much for that. I will say their "house band?" from the Philippines was good but they played EVERYTHING EVERYWHERE so that got old. I caught one show - an aerial act and while they were VERY talented the sexual overtone of some parts of it was a bit too much and I AM NOT A PRUDE. I loved that they served drinks in the auditorium. The seating was very nice as it was staggered and stadium style so everyone could see without obstructions. 6. One of our ports - the one I was really looking forward to, was cancelled because high waves made tender impossible. That was not Norwegian's fault but they were poorly planned for entertainment while we were stuck on the boat. The casino was smoky and at least 2 of the hot tubs and one of the pools was inoperable most of the time. There were also not enough seating and we were only at half capacity. I can't imagine what it is like at full capacity. I did not do shore excursions. 7. Dining was the biggest disappointment. I'm not hard to please as I enjoyed Carnival Fantasy's food even though it was not that amazing. I have heard nothing but great praise about how Norwegian food was above the rest. They had just changed the menu so I was really looking forward to it. The main dining room had very few seafood choices which surprised me. The bacon wrapped shrimp was the only thing worth mentioning as decent. The dessert was such a fail that we only ordered it once. When the lava cake comes out looking like a Little Debbie brownie with absolutely no "lava" and a tiny scoop of ice cream you know it is bed. The creme brûlée had barely seen a torch as there was maybe 1/8 of it with the crispy crunch. It was also barely 1/4 of an inch thick. By BFF's beef and chicken were no better. There were a lot of pay as you go restaurants so I wonder if they make the food not as good in the complimentary areas so you are forced to dine and pay. We tried the Chinese place and the only good thing there was the steamed dumplings. The buffet was a fail other than the crepe station. THOSE WERE THE WINNERS - excellent - only sweet options but they were fresh and delicious. I ate them several times. The best restaurant I would say is O'Sheeans. Their wings were good and their shepherd's pie was good. Breakfast was average no matter where you went. Although that ended up being the best meal of the day always. Oh, and the french fries. Thank god for the fries. They were good. I don't go on cruises to pig out but it was nice on Carnival to sit down and be served good food. Norwegian was an epic fail. I did not hear anyone praising the additional pay restaurants so no clue if they are better. So for two adult women who had a all you can drink program - we did not enjoy it. I would also not pay full price for the drink program. It was hard to drink $100 work of alcoholic beverages a day. That is how much it normally costs. I paid only $20 a day and I would say it was barely worth it. There is usually a line at most of the bars. Some of the drinks were great but depending not he bartending they could be subpar. I think they want you to be drunk so they can hopefully make you forget how bad this cruise really is. I can not recommend this cruise to anyone especially if you have kids. There is VERY little for kids to do. Also if you have more than 4 people in your group you will find it very difficult to get seating anywhere but buffet. Read Less
Sail Date January 2019
Our overall rating of this cruise is poor; however, not completely the fault of NCL. We have not taken a true vacation in about 13 years, so we were extremely excited about this vacation. Unfortunately, weather did not cooperate. The ... Read More
Our overall rating of this cruise is poor; however, not completely the fault of NCL. We have not taken a true vacation in about 13 years, so we were extremely excited about this vacation. Unfortunately, weather did not cooperate. The entire cruise was battered with high winds and rough seas, so much so that we could not stop at our second destination, Great Stirrup Cay, NCL's private island and the one destination we were looking forward to the most. We recognize that NCL does not control the weather, and the decision to bypass GSC was made for the safety of passengers. On the ship, we found the food to be mediocre, at best, and with few exception, the staff of the restaurants were inattentive and just went through the motions of serving tables. Seems the industry standard is to pay a set fee for gratuities; however, doing so results in the staff providing average service. We dined 11 times in 5 of the ship's restaurants and purchased drinks 4 times from 3 of the ship's bars. We had only two waiters who were spot-on attentive, accommodating, and gave us the sense that we were valued guests. Even though you are charged gratuities (i.e. service fees) at a set rate p/p/d, a 20% gratuity was further added to drink purchases at the bar...seemed excessive. We did not spend much time on the ship's decks, as much of the forward of the ship was roped off because of wind most of the times we ventured out. While some of the promenades remained open, the wind made it uncomfortable to stay out for long periods of time. As for entertainment and shows, the comedian (Landry) was hysterical, and the aerial acrobats were incredible. The musical acts were fair, though there was a couple who performed in the atrium who sounded pretty good. The crew hosted a fair number of trivia challenges, bingo, and other games which were interesting to watch and participate which helped pass the time during our unexpected day at sea. The cabin was comfortable, but paying extra for an obstructed view is not something we would recommend. For the extra we paid, we expected to be able to see a little more than we could. We would recommend avoiding the casino slots...payouts were minimal and infrequent. We did not play any table games, but did get sucked into the blackjack coin mover game which we found entertaining, but frustrating in a fun way, but you could stretch $40 a lot longer than on the slots. We did enjoy the kayak excursion in Key West, purchased through NCL...Brian and Lindsay were laid back and entertaining. Atlantis at Paradise Island was nice, though the rest of Nassau was unimpressive. We did purchase, through Orbitz, a Nassau tour excursion, which we do not recommend, and a day pass at Atlantis, which was pleasurable...decent aquarium, good lunch, and nice beach...we did not purchase access to the water park, but expect it would be worth it, if you are into that sort of entertainment. We did not use spa services or engage in "fitness" activities so cannot comment on those amenities. Guests who were not already nauseated from the rough seas could easily become so listening about "free money" from the Cruise Next salesman, Andre...that guy was everywhere. If you are looking for an on-ship roller coaster, rock climbing, zip-lining, parasailing from the deck, or water slides on the pool deck, the Norwegian Jade is not the ship to take. In our opinion, the Jade is geared toward an older clientele seeking a more quiet, laid back cruise. As mentioned above, some factors leading to our rating was beyond the control of NCL, but disappointing nonetheless. Having been excited about a long-awaited (and expensive) vacation, the overall experience was a let down. In the event that we choose to do another cruise, we would definitely choose a different itinerary, and likely a different cruise line...just to be able to compare one to the other. Read Less
Sail Date January 2019
I have been on another cruise and can only compare with the other one. Overall; ship, food. layout and entertainment were better on the Royal Caribbean Cruise ship. PROS: -The drink package and internet package that came free (after ... Read More
I have been on another cruise and can only compare with the other one. Overall; ship, food. layout and entertainment were better on the Royal Caribbean Cruise ship. PROS: -The drink package and internet package that came free (after a room upgrade - a little bit misleading) were nice -Boat was clean -Lounges were very nice -Cruise director was entertaining -Basic cruise price CONS -Hard to figure out what activities were going on if you did not have the daily agenda with you ( Be nice if it was on screens by the elevator -Instructions on restaurant hours were not clear -No big Screen on Deck -only 2 small pools and hot tubs always full -Dinning room of buffet was full all the time, had to eat standing up twice... Terrible -They are after the money to upgrade everything, but quality is not a match. -No bed of shell chairs to relax in -Wanted to spend a day by the pool... No chairs available... I would not go back to the Jade. Read Less
Sail Date January 2019
I was very disappointed with this cruise and do not recommend it if you want good food, quality Jacuzzi/Pool Lounge time, and fun things to do. If you want an all-you-can-drink, loud in-your-face pool experience and on older ship without ... Read More
I was very disappointed with this cruise and do not recommend it if you want good food, quality Jacuzzi/Pool Lounge time, and fun things to do. If you want an all-you-can-drink, loud in-your-face pool experience and on older ship without many amenities this may be for you. Positives: (1) Cabin was fine. 4 stars. (2) Dinner at main restaurants had good variety and tasted good. 4 stars (3) Service throughout ship was very good and professional. 4.5 stars. (4) Saw three nights of shows (comedian, ship singers/dancers, magic) and think they rated as 4 stars. Negatives: (1) Outside of dinner, the rest of the food was fairly awful. The breakfast was very limited to eggs, bacon, sausage and items that one would find at a complementary hotel chain breakfast. And, there was always a line to get this. When returning to the ship around 4pm, the only available option is the outdoor garden cafe, which has hotdogs, hamburgers as primary fare, with little else. And, there was a line to get this too. Seriously? This is not what I would expect on a cruise ship. We might have gone to specialty restaurants but were upset that they were all a la carte. On my RCL cruises, we paid a nominal per person upcharge of $25/$30 for Italian or Steak places and then ordered off the menu. Here, we would have to pay per item as though we were back on land and the prices didn't even seem to reflect that we were already paying for dinner. (2) Pool Deck (Deck 11): There was a single medium size pool near the band/activity area that was often crowded and very loud. On other cruises, there were many moments of chill music (reggae, caribbean, etc.) where you could lounge in the hot tub and soak in the sun. Here, it felt like in-your-face music or activity in that space all the time. It made the whole area hard to enjoy. On my RCL cruises, there was also the adult only solarium where we could chill out and talk. (3) Amenities: It is an older ship so frankly, there's just not a lot to do. So, given that the food was not very good, few amenities, in-your-face pool experience, it greatly diminished our enjoyment. Other NCL ships might be a lot better but I really wish we had done more research on this ship. (4) Cabin -- Although I liked our cabin (149 sf oceanview cabin), it had a single outlet. That seems crazy for any electronics (ie, cell phone charging, etc.). Read Less
Sail Date January 2019
The unlimited alcohol package allows for very poor customer service as the bartenders are not working for tips. The employees in the restaurants were very rude and dismissive. The shore excursion in the Bahamas - Balmoral Beach was a ... Read More
The unlimited alcohol package allows for very poor customer service as the bartenders are not working for tips. The employees in the restaurants were very rude and dismissive. The shore excursion in the Bahamas - Balmoral Beach was a complete rip off! It was marketed as a resort which was far from the truth as the facilities were very run down and not maintained, drinks were ridiculously expensive when we could have stayed on the ship and drank for free. We paid a 18% daily gratuity per person and never once met our cabin steward who did nothing but pull the bed sheets back each day. We re-cycled our towels and dirty cups etc. were left in the room so what did we pay for? We had to skip Stirrup Cay which seems to be a common occurrence on this ship so maybe this should be removed from the itinerary during certain times of the year as guests pay for the travel itinerary they choose. The pool was closed for 2 days making the hot tubs make-shift pools for all the kids which candidly is just gross! Spa experience was great! They were timely and the service was relaxing. Read Less
Sail Date December 2018
I have sailed on NCL several times as well as with other cruise lines and this was, by far, the worst experience ever. There was a horrible sewer smell on the ship, the inside cabin was the smallest I have ever had, the entertainment was ... Read More
I have sailed on NCL several times as well as with other cruise lines and this was, by far, the worst experience ever. There was a horrible sewer smell on the ship, the inside cabin was the smallest I have ever had, the entertainment was on a high school level and the food was not at all what I am used to on other Norwegian ships. It almost felt like they were using the Sky for training or something and they did not put their best personnel onboard. I will say that the room stewards and activities directors were very friendly and did a good job with what they were given to work with. I will never go on the Sky again and I will have to give some thought to whether or not I will go on another NCL ship in the future. I encouraged my brother to go on his first cruise with us and now I don't think he will ever go on another. It was a very bad first time experience for him and his wife. Read Less
Sail Date December 2018
Very Cheesy decor, vibe. Had to walk through smoke filled casino to get to certain parts of ship including kids game room. Not much for 10-14 year olds to do. Most hot tubs and the better pool didn’t allow under 18. The ones that did ... Read More
Very Cheesy decor, vibe. Had to walk through smoke filled casino to get to certain parts of ship including kids game room. Not much for 10-14 year olds to do. Most hot tubs and the better pool didn’t allow under 18. The ones that did were packed and unappealing. You get what you pay for (and less). Extra Charge for WiFi which doesn’t work. Pray there’s no emergency because muster drill unorganized, held on loud cramped deck so you can see or hear anything. Fitness center dark and weird, felt like you were working out inside a UFO. Cabins were comfortable enough, sit down dinner food not bad and waitstaff nice. Only other cruise I have been on was a Disney one which I now see was way worth the cost. No comparison between the two. While nothing terrible went wrong couldn’t wait to get of this boat- better to pay for higher end boat or cruise line for sure. Read Less
Sail Date December 2018
This cruise was a gift and I was grateful for the opportunity, but let me be frank with you in the following description. Little did we know the disappointment we’d meet at the very entrance with their prolonged entry wait. Services ... Read More
This cruise was a gift and I was grateful for the opportunity, but let me be frank with you in the following description. Little did we know the disappointment we’d meet at the very entrance with their prolonged entry wait. Services bragged about the boat docking early at 7am and said we should be boarding soon, that was around 3pm. We didn’t board till almost 7pm. There are numerous inconsistencies with information. It was difficult to be positive given the back to back frustrations. They did do their part to serve alcohol endlessly, which is honestly the only perk to riding this cruise line. The food was comparable to school rated lunches. There was hardly any quality. The dining services really tried to make up for what was lacking on the ship. They were great and did their best. The entertainment shows were subpar, which I guess good be ameliorated by alcohol consumption. I was tired of being asked condescendingly if I was of age to drinks, easy fix: mark it on the embarkation card that obviously took so long to make. Might as well put all the necessary information on there. The daily itinerary needs to be revamped as there was so much clutter and the most important information wasn’t highlighted nor clear. There were several areas with severely musty smells and the crew struggled to relieve areas of the stench. The towels and bed sheets were stained with questionable substances and made its cleanliness questionable. The worst part of it all was my inability to rest because of their BED BUG INFESTION on level 8 (and possibly beyond). 3 sets of cabins from our group were later confirmed to have traces of bed bugs. That NEEDS to be a priority to resolve. A lot of passerby crew members were smartasses and that was an unnecessary amount of sass I witnessed repeatedly directed at many people on the ship. The crew really tried to make a pleasant vacation, but there were too many areas of disenchantment that they couldn’t make up for it. Hence the draw to ride the cruise because of INCLUDED alcohol. It’s not freee because you pay the price with all of these discomforts. Their 2013 remodeling should’ve been more drastic because it didn’t do it much justice in this modern day era of cruising. Also with their obsession with spraying alcohol or hand sanitizer did not cover up the fact that several of the soap dispensers weren’t working in the public restrooms. To conclude I would not recommend this cruise for families especially with minors seeing all the inappropriate behavior of everyone taking advantage of the unlimited drinks which were poorly handled, given that half the time crew asked for the room key to swipe and the other half they gave up because it was too much work on top of the demand. Read Less
Sail Date December 2018
Wanted to do a fun short cruise with our adult kids (in their mid/late 20s) visiting from out of town. We have sailed with NCL numerous times. We purchased the Cabana on Great Stirrup Cay and that was the highlight of our vacation ... Read More
Wanted to do a fun short cruise with our adult kids (in their mid/late 20s) visiting from out of town. We have sailed with NCL numerous times. We purchased the Cabana on Great Stirrup Cay and that was the highlight of our vacation together and a really good "shore excursion" But overall this was a cruise I would not do again, even if it was free. This ship is 20 years old and it shows! Though it was refurbished in 2013, the guest rooms are tired and show their age. More importantly, the entire ship smells of sewage, and it doesn't matter how fabulous anything looks, tastes, or sounds when it smells like sewage. It was hard to enjoy my free drinks or fine dining with the smell of latrines wafting through the air. The crew was not service minded--they were clearly irritated with many of the passengers and just looking forward to guests getting off the ship or going to bed. This was the WORST cruise I have ever been on, and I am happy it wasn't longer than 3 days! I usually buy the NCL "cruise next" specials and this cruise was enough to make me decide NOT to plan to sail with NCL again. Read Less
Sail Date December 2018
Ever been on a cruise ship where getting food is a challenge? Introducing Royal Caribbean Mariner of the Seas, where cost-cutting was perfected to a prison ship level. Recently remodeled, the ship looks shiny and spacious. Boarding ... Read More
Ever been on a cruise ship where getting food is a challenge? Introducing Royal Caribbean Mariner of the Seas, where cost-cutting was perfected to a prison ship level. Recently remodeled, the ship looks shiny and spacious. Boarding even with luggage was efficient. The first 30-minute line was encountered at the Promenade Cafe - the only place to get food without paying extra, until the dining rooms and buffet open for business. Sandwiches, pizza, cold cuts, and cheese were the only choices. At dinner time formal dining rooms offer 30-minute wait to get seated and 30 more to get served. The buffet was crowded and food selection was shockingly poor, compared to Celebrity, Princess, even Norwegian. Servers were forcibly adding new diners to occupied tables as there weren't any empty tables available. Announcements encouraged the guests to eat quickly and leave to make room for other guests at the tables. Sky Pad augmented reality trampoline jumping was exciting and surprisingly included without extra fees. Other than the Sky Pad, the layout is geared to generate revenue from the passengers. You could not sit down without being solicited to buy a drink, merchandise, or a shore excursion. Photographers at scenic places throughout the ship would block your path and require over a minute of negotiation before graciously permitting the guests to move on. In the morning the tender service to Coco Kay private island was delayed until 11 AM due to "tide", while the weather was perfect. Getting off the ship took 45 minutes. The island was nice, but free food was discontinued at 1 PM promptly, even though first passengers arrived on the island after 11 AM. Drinks at the bars were shamelessly watered down. Returning to the ship involved a 45-minute wait. Beach towel return was so well hidden - most guests could not find it and were surprised with a $20 fee at checkout. The formal dining, other than the long wait to be seated and another long wait to be served - was rather nice. Food quality was on par with other cruise lines. Again buffet food selection and snacks were the worst I've ever experienced, including the Carnival cruise line ships. My interior cabin was small but comfortable and very clean. Rafael the room attendant did a fine job and was tipped accordingly. The room phone worked fine room to room, but getting room service or an operator was impossible - no answer at any extension, not even at the spa. Disembarking had to be completed by 8 am, which was impossible because dining opens at 7 and service counter to correct the billing or pay with cash had a 45-minute long line. Printed instructions advised to leave your packed bags outside the night before or leave by 7 am if you want to carry your bag. The labyrinth path to get off the ship was complex, but the line was moving smoothly. The new Royal Caribbean terminal is shiny and features comfortable seating, but using the seats were not permitted, as passengers were driven along to the exit like cattle. The 3-day Bahamas cruise was an intellectually stimulating experience, but why do I feel exhausted and not rested afterward? Read Less
Sail Date December 2018
I read all of the reviews before booking this cruise with Norwegian sky. The cost was an expensive for me to travel alone, so I booked it with no expectations. The reviews were right on. It was an all inclusive cruise to the Bahamas from ... Read More
I read all of the reviews before booking this cruise with Norwegian sky. The cost was an expensive for me to travel alone, so I booked it with no expectations. The reviews were right on. It was an all inclusive cruise to the Bahamas from Miami. I booked an Outside room which is the perfect size for just me. I’ve been on two cruises previous so I understood the room size is quite small. The round porthole window was huge and really cool to look out in the morning as we were docking at the ports. The weather wasn’t great it was cold, very windy, the boat was rocking. Of course none of that is the cruise fault and to be expected in December no big deal. However! The staff was well under par. From customer service, to the shops, to the bars, restaurants and Most important the food. Mediocre or less. I’m not a big drinker so the all inclusive alcohol didn’t really matter to me. I’m glad for that because the bar staff always seemed like you were interrupting them and I only had a few drinks the whole entire cruise. The wait staff walking around the deck barely interacted with the cruising people. The recreation staff tried to get people involved but there was an a lot of space. At the end of the day, I’d rather pay more Money for better service, better food and a better ship in general. Read Less
Sail Date December 2018
Both my friend and I wanted to get away for a few days and saw a great deal with Carnival and jumped on it. Being that we both have sailed on Carnival before and enjoyed our time, we were definitely looking forward to our upcoming trip. ... Read More
Both my friend and I wanted to get away for a few days and saw a great deal with Carnival and jumped on it. Being that we both have sailed on Carnival before and enjoyed our time, we were definitely looking forward to our upcoming trip. Trip day finally arrived, got on ship and was given wrong information about bag tags, checking in and was told to go have lunch.. it ends at 3:30pm. We got to the buffet at 3:05pm and was told it was closed and will reopen for after embarkation. We were soooo disappointed because we were starving after the early start of the day we had. We got to the area of embarkation meet up and the Carnival reps. Seemed to be confused of where people should be lining up. We were given our location and stood there for close to 40mins. During that 40mins it was hot, confined and noisey. Being on the ship before the embarkation procedure ran a lot more smoother than how it was being done on this ship. I asked one of the reps why they changed how they did things they told us that it’s always been this way. A few of us that had been on before told her no.... we were in a bigger area. The area was so hot and confined that someone fainted and had to get medical attention. If you are a foodie... this cruise is not for you. The buffet did not have variety and food was tasteless. Sit down dinner was the same. Service took forever to bring your courses out. Ship was extremely cold. Pack a sweater or jacket. Only positive, met a few workers that we will never forget with heatring their stories about life. Again, very disappointed with Carnival. This is our third time and will be our last. Read Less
Sail Date December 2018
This was my 7th cruise and the first time I ever sailed on Norwegian. Regrettably, I was not at all impressed. Issue #1.... the odor. This ship smells foul, not sure if it's an engineering failure or poor design or ventilation or ... Read More
This was my 7th cruise and the first time I ever sailed on Norwegian. Regrettably, I was not at all impressed. Issue #1.... the odor. This ship smells foul, not sure if it's an engineering failure or poor design or ventilation or sewer storage but there are places and times on this ship that you will think you are at a wastewater treatment plant. Even when the ship is docked and you are walking along side to reboard you can smell it, and its putrid. I even asked the cruise director Jasper about it and his reply was "I dont clean this ship" The other odor issue is with Dazzles nightclub. It smells like an old dirty bowling alley. The smell is musty and like dirty feet. It really makes for an unpleasant experience. Cant Norwegian address these issues? They could at least spray air fresheners.. My other issue is with the poor selection and quality of food. From having the same stuff at the buffet everyday to chicken tenders and french fries that taste like hotdog because the oil they fried it in wasnt changed. Even the main dinning rooms menus were subpar. Lots of the same stuff on the menu everynight. And unlike every other cruise I have been on NO Lobster night. Having other issues when we boarded the ship, i requested a single bed on the pre-cruise check in. We get to our room and the single beds arent pushed together. No biggie its 130pm so i call housekeeping and ask them to fix it. Come 7pm we finnish dinner and go back to room and the beds are still not done. So i call again and finally at 9pm they send somebuddy. The 2nd night at 1am i have a "do not disturd" sign on the door and a crew member is banging persistently on my door, we are sleeping and they dont go away so i get up and they are thinking i am someone else and trying to deliver a half eaten cake to me??So i tell them they have the wrong room. Go back to sleep. 6 am the phone rings, again crew member looking for the wrong person. I'm starting to really get irritated. Do you like omelets? They have omelet stations on board but i hope you like waiting. On average i stood in line everyday for 15 min for an omelet. To give credit where it belongs the crew was all very friendly and hardworking. They were attentive and i could see them cleaning everywhere. But i think they are overworked. And i think Norwegian has cut too many corners. Its nice to have included open bar, but the negatives outweigh the positives. Even the entertainment was below the standards of Carnival and Royal Carribean and Princess. We were bored at times because their was simply nothing going on. In summary, if you have low standards you may not mind, or if youve never been on a cruise before. Me personally, I wont be returning to Norwegian. Read Less
Sail Date December 2018
When I first booked this cruise I was super pumped because a couple people I know have recommended Norwegian. Getting to the port and on the boat was a breeze and didn't have to wait long at all. When we got on the boat we were all ... Read More
When I first booked this cruise I was super pumped because a couple people I know have recommended Norwegian. Getting to the port and on the boat was a breeze and didn't have to wait long at all. When we got on the boat we were all directed to one of the buffet which was total chaos because there was so many people waiting in line, it was hot and very uncomfortable. Once everyone we couldn't even change in a different outfit because it took them all day to get our bags to our room so we weren't able to lay out or get in the pool. So we waled around the ship to find something to do and there was nothing. Everything opened up @ 5, so after finding out that everything didn't open up till 5 we went back to our room to check it out, just to be even more disappointed. We chose a cabin w/ out a window which was fine I wasn't expecting a big fancy room, but the room was very outdated and dirty, the light switches were ungodly disgusting I cleaned them myself because I couldn't believe how filthy they were, our bathroom door was falling apart and had rust on the bottom of the door. The bed was hard as a rock by the end of our cruise my back was screaming. Overall the cabin had good storage & Safe. Also our person who cleaned our room was fantastic and sweet. We had ate at the Buffet, both of the Main Dinings, Cafe, Steak House and Sushi Bar. I think we ate at the Buffet once the first day were they directed us, they did NOT have a good selection of food at all, I was not impressed. We ate at the Cafe for breakfast and lunch because half the food did not look appetizing in the buffet. We ate at the Main Dinings for dinner and they had good selection of food and was very yummy service was great in one area, the other dining room "Crossings" had terrible service I felt like I was waiting for my food forever, and he couldn't understand what I was saying so he kept forgetting items. After the second day of eating at the Main Dining rooms we decided to try the Steak House. Very Very good and very good service. We also tired the Sushi Bar, also very very good and also very good service! What really got to me was the entertainment on the boat, it was terrible. We didn't get off the boat for two of the locations because the weather for one wasn't the greatest and we've been to Nassau before. So we expected some activity on the boat for people who didn't get off. No there was absolutely nothing they did not accommodate to anyone who didn't get off the boat and like I said before nothing opened up till 5 like the casino or the shop. Couldn't really lay out in crappy weather. At night they would have shows but they were so crowded because they only had one giant area so half the people were standing so it wasn't enjoyable. But I've come to conclusion on this boat they have a open bar so why provide good food & good entertainment when you have a bunch of drunks on the boat? NOT IMPRESSED Read Less
Sail Date November 2018
I went on this cruise as part of a group celebrating a friend's birthday. This was my first cruise experience and doubt I will ever do it again. The ship is very dated and desperately needs an upgrade. Fabric on chairs in the lounges ... Read More
I went on this cruise as part of a group celebrating a friend's birthday. This was my first cruise experience and doubt I will ever do it again. The ship is very dated and desperately needs an upgrade. Fabric on chairs in the lounges look dirty, the main dinning room is decorated circa late 70's early 80's pink...think back to the movie Scarface. I knew the experience was going to be disappointing shortly after boarding and waiting quite a while for the elevator. I boarded around 2PM and already the ship was full of very drunk people. I gather to be expected when it is open bar but it was sad to see how people exaggerate and consume excessively. First night people were throwing up in elevators and hallways. Lines were long for the bar, buffet and dis-embarkations at the islands. I had to pay for all of my drinks on board because Don Julio is considered top shelf and not included in the open bar. The food at the buffet was not bad and the burgers were very good. The fruit selection could have been better (no fresh berries - only melons). We ate dinner twice in the main dining room because we could not secure any reservations for 12 people at the specialty restaurants before 9PM and some in our group could not wait that late for dinner. The dinners were average; nothing special. Service was OK but sometimes we had a hard time understanding the staff. We ate once at the Italian restaurant which was similarly average but better than the main dining room. We went ashore at both ports. The Norwegian private island is a bit sad...again, many drunk people, very loud reggaeton and techno music. We went to the gym both days. The cardio equipment is old and needs to be replaced. I would have liked to use the spinning bikes but they were only available as part of a class at a cost of $29. Last night of the trip I got a copy of my bill. I recommend everyone do this because I and some other passengers found errors. I was double charged for something which they fixed. Summary: if you are looking to revisit your college days by getting drunk and over eating this is the trip for you. If you are looking for something a level above you should keep looking. Read Less
Sail Date November 2018
I have cruised with RCCL at least 4 times over the years, on various sized ships, to include the Oasis of the Seas. This past week, we took a short 4D/3N cruise out of Miami, which originally was supposed to go to Bimini (RCCL changed ... Read More
I have cruised with RCCL at least 4 times over the years, on various sized ships, to include the Oasis of the Seas. This past week, we took a short 4D/3N cruise out of Miami, which originally was supposed to go to Bimini (RCCL changed that destination to CocoCay). We arrive to the port terminal, one of their representatives ("German") totally rude, sent us back outside (stated that our standard luggage was too large to go up the escalator), but then allowed the male passenger behind us, to take his larger suitcase thru. So then we are waiting in line in the terminal, the ship and computers in the terminal lose power. Hundreds of passengers were stuck in the terminal, everyone is starting to get hungry, as it's lunch time; in no time, all of the snacks & drinks from the vending machines were depleted. The crew walked in with 7-8 pizzas (it was not for the passengers), after 90 minutes of waiting in line, they brought out a couple 24-bottle packs of water and a tray of cookies. 3-4 hours later, we finally get onboard, but the ship is delayed in leaving Miami by approximately 3 hours, which delays our arrival in Nassau the next morning. Guest services assured all the customers that there would be some sort of compensation (onboard credit, etc.) - but when I called the RCCL to complain of the incident; the lady told me that the "executive leadership has decided NOT to offer any compensation for the incident", and all she could do was apologize. Well, the executive leadership is going to lose a lot of customers, because people save to take vacations, and there are many different cruise lines out there who actually DO appreciate their customers, so maybe they will take notice when folks take their business elsewhere. The food onboard was mediocre, with the exception of Chops Grille (which I paid extra for). They also charge for room service now (to have it delivered), and nickel & dime everything they can. Every morning we ordered french toast, and every morning we had to send it back because it wasn't fully cooked (to the extent that the kitchen staff sent us 4 chocolate covered strawberries on the 3rd day of our cruise, because the chef's couldn't seem to cook the french toast right). In the main diningroom, the items that were good (bread, orange juice, NY Strip steak, baked potato, fresh fruit, and the jumbo shrimp). The marsala chicken was dry (and didn't taste like Marsala at all), the keylime pie - didn't taste like keylime. Excursions were great, except they should be a little longer for the amount of $$ you spend for them (they charge around $100/pp to go to the beach for the day - if you're going to do that, you may as well spend an additional $20-$40 to do an animal encounter, which includes going to the blue lagoon beach in Nassau). CocoCay was far from being a relaxing environment (they are building a pier for ships to dock at, as well as building a big waterpark so they can probably charge extra for that as well). There was the constant noise of golf carts and 4-wheelers (side by side) driving by, the beach BBQ left much to be desired. The beach area is nice and spacious, and it was good that the photographers were out walking around to get pictures of guests. Read Less
Sail Date November 2018
1. We chose this cruise to go to Bimini...we had never been. The destination was changed to the private island. I happened to notice the change on the web. It wasn't until a week later that we were notified of the change. 2. The ... Read More
1. We chose this cruise to go to Bimini...we had never been. The destination was changed to the private island. I happened to notice the change on the web. It wasn't until a week later that we were notified of the change. 2. The ship lost power for about an hour on the afternoon of the departure. Many passengers were stranded in the terminal for hours because the check-in program stayed down. The ship finally left the dock after 9 pm. 3. The television was missing the three news channels. We reported this twice...it was not corrected. 4. There seemed to be a bad odor on the ship from the fresh water. We were afraid to use the water in our state room. We got water for tooth brushing. The same odor was often on the decks...possibly from the rinsing of the decks. 5. The food is extremely salty. If you need to ask for a low-salt diet. Read Less
Sail Date November 2018
This was going to be a restful, relaxing birthday cruise. I sailed with my adult son. I am a D+ and he is a D. We both sailed in our own owners suite. I'm just giving status to advise how to not treat loyal members, willing to spend ... Read More
This was going to be a restful, relaxing birthday cruise. I sailed with my adult son. I am a D+ and he is a D. We both sailed in our own owners suite. I'm just giving status to advise how to not treat loyal members, willing to spend money. Arrived at port by 10:30. Embarkation was quick, we were on the ship by 11:00. On the first day, I think that the Windjammer should be opened earlier. Even though we had access to the ship first, we still had to wait while a half hour's more checked in passengers came on board and crowded the opening. Bad mistake to walk around the ship before getting lunch, by the time we got into the WJ, it was overcrowded with another back up at the sinks. If they want everyone to wash hands, please have soap and 100% operating sinks. It seemed that only 50% at best were working. At that rate, only about 50% were washing hands. I witnessed people go to a non operating sink, and just walk in without hand sanitizer or a wash. At this point, we decided to eat at Jamie's to avoid the crowd. We were told 3 times that this was a fee restaurant. Yes, I understood the 1st time, are you trying to discourage anyone one from coming in? Appetizers were good, mains not so good. The lasagna I ordered was burned, and the pasta ordered by my son was lacking. The service was not good. There were only 3 tables full of guests, why did foot sit in the pass through while the waiter kept taking off is beyond me. I'm glad it was lunch, because I wouldn't have wanted to pay the full amount. The rooms were ready at this time, and we went up to and went up to 1328 and 1330. We met our room steward who called my son by his name and me mama. Kind of cute, kind of not. The rooms were clean, and he was attentive, however he was late on getting our rooms cleaned. We decided to wait for our luggage before going to the drill. It didn't come so we went to the drill (1328 is outside and 1330 is in the MDR). After the drill, there was still no luggage. We told the room steward, and he said he would go look. Off we went to the lounges. We went into the Diamond Lounge first. The concierge did not acknowledge us when we entered even though she was not speaking with anyone. A brief hello would have been nice. It was overcrowded and seemed to be full of snotty people. I don't care how many cruises you have. We quickly turned around and headed to the suite lounge. Wilfredo was very welcoming when we walked in and it seemed to be a decent atmosphere. We found our place for the 4 nights. Okay, still no luggage at 7:30. Went to the room steward again. He thought we had gotten it - no, he told us earlier that only he would bring it in the rooms. He left. Someone called us 15 mins later and asked for a description. We gave it to him and we had our luggage at 8:00. They told us that the luggage went to security for screening (I have a CPAP, my son had nothing out of the ordinary) and were told the luggage tags "fell off". I think the tags were pulled off and that was used as an excuse. This was not priority luggage service. We had an early morning and we went our separate ways. I filled out the breakfast menu for 8-8:30 the next morning. I was sound asleep when I received a phone call asking me if breakfast could be delivered early because they were busy. Sure let me be inconvenienced for your convenience. What if I had said no, would the tray have sat for a half hour? This was really poor customer service, waking up a guest to bring food. The call came in at 7:20 and the food came 2 mins later. This day was Nassau. We never got off of the ship. Just hung out with my son and did some exploring. Since it was my birthday, we had reservations at Chops. There is no ambiance. The décor is industrial. My son and I both ordered the ribeye and were very disappointed in the quality. Very tough and chewy. The sides were okay. I noticed on the stainless steel wall, that there were handprints and could use a good cleaning. I did see some swipe marks at someone's attempt at cleaning, but it was still kind of gross. There was nothing special about Chops, at least put on a tablecloth. The service was slow and the waiter was not very attentive. The next day was Coco Cay. We decided that we would get off of the ship and have a beach day. Since we were told that we could have access to the area of the cabins, we thought we would go hang out there. We checked in and were given arm bands. There were many chaises laid out with no umbrellas. We decided to sit in the eating area since there were tables and umbrellas. The check in lady told me that we could only sit in the chairs under full sun. I asked about umbrellas and was told that the umbrellas don't get brought to this area. My son did not hear the conversation and was sitting at a table. She yelled at him to leave that area. Not very pleasant and very unprofessional to yell at a guest. This ruined the beach day for us so we returned to the ship. Food in the windjammer was not very appetizing. On the day of Coco Cay, the carving station had a brisket. No, it was not like any brisket I ever had, it was awful. We had dinner at Izumi that night. Yay, finally a great meal. Our chef Kevin was great and we had a wonderful time with our table mates. I would definitely recommend this. The hibachi food was good as well as their sushi. The last day was a sea day. We decided to go to Playmakers for lunch. It was okay. The chicken sandwich was made with frozen tenders and had a weird texture. The fries are made with parmesan cheese. They were light and crispy, but not to my taste with the cheese. The buffalo shrimp is great. Maybe if I had ordered a burger, I would have had a better experience. The casino got my money. I am an ex-smoker and was not bothered by the smoke. But I heard people complaining. It may seem like I had a lot of complaints - I did! This is not the ship that I was on in 2008. Costs are being cut for cheaper quality food products, less crew to work the ship and it shows with an overall feeling of low morale. Yes, shame on your Royal Caribbean for putting the bottom line above the quality of product and the way you are treating your suite/loyal guests. Read Less
Sail Date October 2018
Okay first off I went last year on Carnival Victory and had an amazing time food, staff and entertainment was awesome...I wanted to book right away again for another Carnival cruise i chose Carnival Horizon because it looked amazing online ... Read More
Okay first off I went last year on Carnival Victory and had an amazing time food, staff and entertainment was awesome...I wanted to book right away again for another Carnival cruise i chose Carnival Horizon because it looked amazing online the pictures so i figured it would be an even better experience. By far from the truth. My husband and I went with our very good friends just this past week and i must say i will not return to Horizon. ALOT of the things on the ship you were not able to use the Sky rider was not running and the basketball courts were locked and it was at 3pm daytime still when we attempted to try and use it. A few of the staff members were extremely rude and their AC throughout the ship felt like it was not working. I did enjoy the comedy show and my waitstaff in the main dining room. There was no one telling us how to get around i had to keep bothering the bartenders for directions and the service in the BBQ restaurant was horrible. When i got off the ship i had better service and the hardrock cafe in Miami. I definitely still love carnival i just think Horizon needs to step their game up in a few areas! Read Less
Sail Date September 2018
Embarkation was wonderful so long as you show up at your assigned time. We had put in our credit card during the online check-in. The morning of the cruise my bank notified me a$100 authorization was posted. I assumed to make sure the ... Read More
Embarkation was wonderful so long as you show up at your assigned time. We had put in our credit card during the online check-in. The morning of the cruise my bank notified me a$100 authorization was posted. I assumed to make sure the credit card was good. When checking in at the airport, that process took seconds as they did not check our credit cards again. We just took the boarding pass we had printed and proceeded immediately on board. When we reached our cabin which was ready at 1130, keys were in a sealed envelop next to our cabin. (BTW, later that day, we walked down our hall and about 15 envelopes were strewed on the floor. Someone witnessed some kids pulling out all the envelops and throwing them on the floor. This is just the beginning of the thugs we had on board this sailing. After Vista brought me back to Carnival, I quickly booked the 2 night Miami inaugural. Had I cruised Horizon first, it would have been my last with Carnival. It actually may well be again. I'm not sure if newly appointed Cruise Fun Officer Shaq O'neal has changed the demographics of cruisers but I've never come across such rude and obnoxious cruisers before. A young man walked around with a huge amplifier blasting music in the halls, staircase (thank God he didn't use the elevator, the pool area, even the marketplace buffet the entire two days. It was all about him and total disrespect for his fellow cruisers. And no he wasn't the DJ. This cruise had huge groups that would move furniture making it impossible to get around and pass. Regardless of the hour for breakfast, lunch and even dinner hour, young women were in the buffet area in their skimpy bikinis or thongs which covered very little. There was no such thing as Serenity area. This 21+ area hot tubs were packed with kids and toddlers. I did not see any staff or security speak with those breaking policies at all. Numerous people also mentioned the strong smell of weed in the hallways, including me. I only saw the Cruise Director once before the welcome aboard show. His assistant Alex was fun at Trivia, although not swapping answers left much to be trusted with "winners." Having a formal night on a 2 night cruise was silly, but at least they served Lobster and Prime Rib which was delicious. It wasn't hard to figure out the elevators, although they were extremely slow and there was no way of knowing when it would come. We gave up on most and just walked. Most people saw an elevator and jumped on it, never knowing which floor it was heading to. So elevators were crowded. Leaving your cabin the last night was a disaster as the elevator doesn't take into consideration people are boarding the elevators with luggage. Disembarkation was quick but once within the Customs terminal the lines were extremely long, thank God we had our Global Entry cards with us. Read Less
Sail Date September 2018
We're freshly-back from a 4-night Bahamas cruise that I would normally rate as average aside from one crew member's attitude nudging things lower. Previously, we have sailed on NCL and Princess cruises with a similar itinerary ... Read More
We're freshly-back from a 4-night Bahamas cruise that I would normally rate as average aside from one crew member's attitude nudging things lower. Previously, we have sailed on NCL and Princess cruises with a similar itinerary out of Miami. Aside from the newness of Mariner OTS, we've had more positive experiences on those other lines as a couple in their late 30s not traveling with children. We traveled in cabin 1260 which is a Grand Suite. The cabin itself is very nice, but we would really be just as happy in a window or even inside cabin. We don't make use of the balcony, and while the large bathroom and bathtub is nice, we mostly booked the suite to get the perks. One of the perks, priority boarding, was obliterated by a computer malfunction which required the use of hand-written boarding passes causing a major backup in the terminal. The boat didn't set sail until around 11:30PM due to the glitch. Nevertheless, we were still able to make use of all onboard amenities and the itinerary was only minimally affected. Although it's not our aim to avoid the MDR, we usually rely heavily on specialty dining. On this cruise, we ended up in specialty dining each night. Our first meal was at Jamie's Italian which we decided to try only because they were offering 35% off as a promotion. Despite this, the restaurant was nearly empty. At no point during our meal were more than 4 tables occupied. A sandwich board outside the restaurant says something to the effect of "We're all about beautifully-sourced ingredients." While my wife's lamb chops were fantastic and my crab pasta was also very fresh tasting and delicious, the side of "Seasonal Greens" was unmistakably frozen broccoli. This is a menu item and was not a special request. The boat was docked in Miami for over 12 hours. In all that time, they couldn't procure one single fresh vegetable for this restaurant? We had a quick lunch in the Windjammer twice and it's nothing to write home about. The buffet is pretty basic with hamburgers, hotdogs, and tacos taking up a large amount of space. There was a carving station for lunch as well as an area for comfort foods and some indian and asian choices. Our first port of call was Nassau Bahamas. We arrived late due to the computer problems in Miami the previous day. This was actually great because it meant we could sleep in. A large reason we booked this ship/itinerary was this stop. My wife loves the lazy river that connects to the water slides at the Atlantis Aquaventure park. We've been to Atlantis before and know how it's supposed to work. Upon arriving at Atlantis and getting on the lazy river, the access to the Power Tower (water slides) from the lazy river was blocked off. This attraction alone was the sole reason for booking this $149/pp excursion. We were at Atlantis for only 45 minutes before deciding to take a taxi back to the ship. Later that evening in the Suite Lounge, I thought to mention the Aquaventure mishap to the concierge as it's not a cheap excursion and our only reason for booking it was not fully operational. I wasn't necessarily looking for a refund, but he's the one that suggested a partial refund may be possible. Our concierge took notes on the matter and said he would pass it to the shore excursions manager who was still ashore at that particular time. Eventually, I got on the phone with the Shore Excursions Manager about the situation. She said that she spoke to the tour operator and they said all attractions were working on that day. Whoever the tour operator is, they're full of crap because not only was the entire Power Tower closed, but at least one of the waterslides on the Mayan Temple was also closed while we were there. I suggested to the Shorex Manager that either I'm lying to her or the tour operator is lying to her. She twice refused to say that I was a liar, but at the same time would not acknowledge my complaint or grant any sort of refund. This interaction right here is the #1 reason I probably wouldn't sail RCL again. I wasn't seeking a refund to begin with, but the incredulousness of this crew member really soured my impression of this already lacklustre cruise. I realize that this being my first RCL cruise, they don't know me from a hole in the wall. However, as an RCL stockholder and suite guest, the least they could do is acknowledge my complaint. If they offered something as simple as a complimentary meal in Chops, a gesture that costs them next to nothing, it would really have gone a long way. Instead, one incredibly poor customer service incident ends up costing the line countless dollars in repeat business and lots of eyeballs reading this review. That night we ate in Izumi which we pre-booked online. Compared to the other hibachi restaurants on cruise ships we've been to, Izumi is easily several notches above. The chefs are loud and very entertaining. You can customize your meal to your wishes and the quality of the meats and seafood is outstanding. Izumi was so good that, upon seeing the MDR menu for the following night, we decided to dine at Izumi a second time. I feel that I should also mention the Bamboo Room. I am a big fan of tiki drinks and this new venue is fantastic. The bar staff is wonderful and the vibe inside the Bamboo Room is great. One thing I noticed and appreciated about RCL is that many of the bars on board were distinct in not only their appearance, but also the drinks offered on each menu. I feel that the Bamboo Room took this a step further by not even stocking ingredients for some drinks found elsewhere on the ship, but also not relying on pre-made mixes from cartons that have become common across all lines. The Bamboo Room gets a huge thumbs-up from me, and I wish more lines would offer something like this. For our 2nd port stop at CocoCay, we booked an all-day beach bed rental. My wife is more into going the beach than I am. The beach beds are totally worth the $150 cost which covers up to 4 people. It's in a relatively quiet area, they bring food to you, the bed can provide lots of shade from the sun, you get 4 large bottles of water, and the use of two float mats. If I have to endure a beach day, this is the only way to do it in my opinion. On the last day of our cruise, a sea day, we had dinner at Chops. It's your basic cruise ship steakhouse. One note is that they were apparently out of ribeyes during the entire cruise. This is what my wife prefers to order, so that's a disappointment. I don't understand how a ship can dock in Miami, a metropolitan city in the United States, and somehow not be able to get a common cut of steak on board. Even in the port of Nassau this could have been accomplished if somebody cared enough. I chose the 9 oz filet ordered rare which was delicious and cooked to perfection. My wife had to opt for the lamb chops since ribeye was unavailable. She ordered medium rare, but they came out more rare than my steak. The situation was handled quickly and the chops came out cooked properly after a trip back to the kitchen. Our dinner took about 2 hours from start to finish, but the timing seemed appropriate. However, the table right next to us finished their meal within 15 minutes of us sitting down. Their table was left unclean the entire time we were there. We have experienced this in specialty restaurants on other lines, but I don't understand how this has become acceptable. Even in a Chili's on land I would expect a table to be bussed and reset within five minutes of a party leaving. Overall, this trip was mostly what is expected of an inexpensive 3-4 day Bahamas cruise. One standout was the Bamboo Room because it's a unique concept not yet seen on other lines. Almost everything else is cookie-cutter among the other mainstream lines and it really comes down to where your loyalty lies. If you're looking for a this type of cruise as a first-timer, I would say Mariner of the Seas is probably the nicest ship with this itinerary of the main cruise lines. The price is in line with the other majors and the recent refurbishment puts Mariner over the top. Read Less
Sail Date September 2018
Choose this cruise for a short Labor Day weekend getaway. First time we've done a short cruise and most likely our last. Also first time either of us took Royal Caribbean in years and we were left very disappointed. They push these ... Read More
Choose this cruise for a short Labor Day weekend getaway. First time we've done a short cruise and most likely our last. Also first time either of us took Royal Caribbean in years and we were left very disappointed. They push these short cruises for 1st time cruisers, you would think they would do a better job getting people to go back. Embarkation and disembarkation was simple and quick minus my husbands sea card not working but guest services quickly issued him another. The common areas and pool are clearly were the recent renovation money went. The rooms weren't touched which is a common complaint of this ships review. Its one thing to be "outdated", which doesn't bother me but the rooms are disgusting! Its one thing to not replace or update things in the cabins but they obviously never deep cleaned the cabins. The bathroom had a terrible odor and the shower was moldy from the tiles to the door. Looked like they were never deep cleaned since they left Asia last year. We never took our shoes off until we were in bed. Balcony was rusty and needed a good paint job. Our room attendant was great though, he did the best with what he had to work with and made sure we had what we needed from extra towels and pillows. Dining was okay, the buffet needed more options, everyday was the same. Staff in main dining room were great, they had the most personality out of most the staff on the ship. Dining room food was good but nothing blew me away. Lots of different bar atmospheres to choose from on this ship, most the bartenders were great. Being Labor Day weekend we shared the ship with what seemed like eight different bachelor and bachelorette parties. This is a party cruise in general, basically felt like a floating frat party at times, after the sun goes down there isn't much to do besides drink. The entertainment and activities were very spreed out and just lacked in general. Ice show would have been great if i was a kid, comedians were good but the only adult show was midnight on the last evening. We lasted 5 minutes into the other show that were not even sure what it was suppose to be about. Coco Cay was nothing spectacular, we enjoyed the beach and floating bar till after lunch when it seemed the bachelor/bachelorette must have woken up. The poor bartenders have to hand write receipts and sea card numbers when you order/buy drinks. We couldn't believe with the $$ RCI is investing into that island and ships that they don't have modern systems with handhelds. This took the bartenders forever and really slowed service. Nassua is Nassua, there is nothing special about it. Its Dirty and the people are rude. Least favorite port in the Caribbean, just stay on the ship. Atlantis is nothing special, just save your money. Overall we would not do this ship again. If you have children you may have a different experience or if you just want to be drunk for a couple days then this may be for you. It words of my husband "They tried to polish a turd" Read Less
Sail Date August 2018
My husband and I decided to take a spontaneous cruise to the Bahamas to celebrate our anniversary and just to get away. We booked this through Expedia not really researching this particular cruise line prior to purchasing. We saw that it ... Read More
My husband and I decided to take a spontaneous cruise to the Bahamas to celebrate our anniversary and just to get away. We booked this through Expedia not really researching this particular cruise line prior to purchasing. We saw that it had an open bar which doesn’t really appeal to us as we don’t drink, but we do like to get virgin piña colada‘s, so we were excited. However as soon as we boarded the ship we noticed immediately that the atmosphere was like that of spring break gone wrong. People were already drunk and partying by the pools Which immediately made it undesirable to go lay out. So we walked around and explored a little bit. At one point I expressed to my husband that I felt out of place because of all the partying. I personally noticed that there wasn’t that much to do on board unless you like to gamble, drink, or enjoy a cheesy show. The room was nice, but if you’re looking to relax and watch TV at the end of the day, you’re not going to find what you’re looking for. They literally have four or five channels dedicated to the cruise ship, three news channels and two movie channels. This ship is definitely NOT for families. After seeing a couple of families around we commented that we were glad our children were not with us for this vacation due to the whole atmosphere. Even a Norwegian employee commented that ever since they started providing the open bar, it changed the whole atmosphere of the ship. The shows were really unprofessionally done and as someone who works in the hospitality field, I felt like there were things with the entertainment and accommodations that could have been done way better and more fun for the guests! One other thing that really upset me was the lovely surprise of an extra $120 on our final bill because of a $20 per person per day service charge. We didn’t read the fine print so we were incredibly surprised by that and felt it was sneaky on Norwegians part. They should include that in the price you pay up front which is just a simple courtesy. I will say, The islands were beautiful and we did enjoy the all you can eat food. I liked that they extended the buffet to the first island, which is Stirrup Cay, their personal island. That way we didn’t have to think about lunch and that was nice. The day on Nassau was great as well. In all honesty, My favorite things were OFF of the ship. Nevertheless, we enjoyed ourselves just being together and exploring a new country that we’d never been too but all in all we would never cruise with Norwegian again. Read Less
Sail Date August 2018
My family and I were apart of a 3 day cruise to the Bahamas traveling with a party of 65 people. My husband and I along with my 11 year old son and mother in law joined us. Let me first start out by stating that me, husband and son have ... Read More
My family and I were apart of a 3 day cruise to the Bahamas traveling with a party of 65 people. My husband and I along with my 11 year old son and mother in law joined us. Let me first start out by stating that me, husband and son have cruised before on the Disney Dream several times. I must say that you get what you pay for. I talked my husband into going knowing his only point of reference for cruising is on the Disney Cruise Line. In my earlier years (20's), I've traveled on the Carnival Cruise before and I must tell you, I think that experience was far better back then. The embarkation was smooth however the one representative that I encountered was not as friendly and appeared to be very upset that our boarding documents were printed on the front and back of the paper. This was a huge no..no! I was scolded for that and had to wait in line while she printed a new ticket for me. Once that was done, we proceeded to board the ship. It was smooth sailing after that. While on the ship, we arrived to our cabin at 1:30pm. We had a balcony view cabin. We didn't enjoy it much because the windows of the balcony was so cloudy and dirty, we couldn't really get a good view of the beautiful ocean and sites. We stood up most of the time looking over the cloudy window. We could tell that they didn't clean the windows nor did they clean the floor of the balcony due to the accumulation of dirt in the corners of the balcony floor. Our bed was a King size bed that was pretty comfortable until I rolled into the center and felt the crease. I then realized that I was sleeping on two twin beds pushed together. That tells me that the lining used on the bed was either thin or missing. I made sure not to roll in the center of the bed avoiding the crease in the center. Our cabin steward was very nice and kept our room clean. I never complained to him or anyone on the boat as I didn't want to appear to be a cruise snob. The dining was nice, food was good not great. Waiters were nice and accommodating. I came down for dinner once, and I didn't have a good experience so I opted to have dinner in other places on the boat. Entertainment and activities for children were lack luster. My son begged me not to leave him in camp carnival as I had him registered. My son is 11 years old and when we arrived to camp carnival, we saw a few dinosaurs and lock blocks on the floor. Some monitors with no wifi and a few children younger than his age group. He slightly tugged at my shirt and gave me the look and I read his lips...PLEASE DO NOT LEAVE ME HERE!. I knew why and we left. Carnival should have more activities and things to do for that age group. The Entertainment for adults were okay! The comedian on board was funny but other than that, the night club was overcrowded and the waiters there would take your order and swipe your card then go on break. We had to track down the only waitress in the place and explain the situation. She was so upset by her coworker's actions but she remedied the situation, brought us our drinks and apologized. The service at the Blue Iguana Bar was horrible as was the service at the Seafood Shack onboard the ship. The crew members that serviced those areas appeared to be over worked, bothered by taking orders and dealing with guest. They lack customer service skills and just out right rude. Ports and Shore excursions - well we couldn't wait to get off the ship and head for the Atlantis so we could spend the day there and away from the Carnival Victory ship and it's staff. I must say, this was a good experience for my husband to experience other cruise lines other than Disney Cruise Line however, I created a beast! We could never cruise with this line again with our son who was like his dad...vowed to never return to Carnival again. Read Less
Sail Date July 2018
I have been on a lot of cruise ships and this has been the worst one. I feel bad for those that have never experienced cruising before and this was their first cruise. The food was horrible. The Windjammer served the same food everyday. ... Read More
I have been on a lot of cruise ships and this has been the worst one. I feel bad for those that have never experienced cruising before and this was their first cruise. The food was horrible. The Windjammer served the same food everyday. None of the desserts tasted good. Most of them were fluff, like desserts. Instead of greeting over the intercom all you heard was " If you are done eating please leave so other passengers have a place to sit" WTH!!!! I have never been kicked out of a buffet before. This message was said aloud every 15 minutes. Talk about not feeling relaxed! Its not my fault they didn't make the main part of the ship big enough. The dining room was the worst. Food took forever and most of the time it was room temperature. Now lets talk about the shows or lack of shows. The first and only show in the huge theater was the worst comedian I have ever heard. He was racist to say the least and he never made a joke. Usually you have to arrive at the theater early to grab a seat but that was not a problem since most of the seats were empty. I guess people from the 8 o'clock show told others not to bother. The singers on the second day were awful. Totally off key. You wanted it to be over. Usually its the opposite! On to the next noticing. Usually on other cruise ships, when you leave the ship, they always check and make sure you take your ID and your sea card. They never told the passengers to take their ID's. Thank God I knew from experience to take mine. When it was time to get back on the ship , I saw so many people who did not bring their ID and had to be taken to another room by the big ICE guys. Its embarrassing! The adult pool and hot tubs are gorgeous but no music at all, no view at all, and super small. You had a lifeguard watching you the whole time. Why do you need a lifeguard in a tiny pool that is 4 feet deep that is meant only for adults??? The staff is totally awkward and untrained. Example, I wanted to go to breakfast in the main dining room. One person told me 7:30am, but when I got there it was closed. So I asked another person and they said at 8:00am , so I waited the 10 minutes (it was 7:50) and waited, and waited and then I asked again , and someone else told me 8:30! I promise, I am not a complainer. I usually don't even write reviews unless it was totally awesome but I felt that I should warn people. Read Less
Sail Date July 2018

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