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597 Miami to Bahamas Cruise Reviews

The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of ... Read More
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of cruise lines. We had an inside cabin off the Royal Promenade, which meant we had a window that looked down at the shoppers. The room, itself, was very nice, with a window seat as well as a little couch, besides the desk chair. It was roomy, with enough nooks for storage for our short 4-day cruise, that I would consider to book such a cabin again. However, the bed was hard - I mean board hard! Our quality of sleep was not good for the 4 nights. We tossed and turned most of the night, only to fall asleep and wake much later in the morning because we had no sense of day or night because of being in an inside. This sleep pattern disrupted our usual cruising routine. Anxious to start using the Workout room, we went straight there the first morning. The weight-powered machines were adequate, but when we attempted to use the bikes, treadmill, etc. they all were password accessible. The place hummed with activity, and I saw no staff member there that would assist us in how to activate any of these equipment. So... we left, and never returned to the workout room for the duration of the cruise. We dined twice in the dining room with our open dining option, and the service was good both times. We actually made a reservation for those dining nights when we first boarded the ship. I asked the staff taking our reservation which night was formal nigh, and he informed me that they do not do formal nights anymore. Having packed my husband’s suit, I was disappointed this wasn’t made clear on their webpage. We cruised with my daughter and her family, and I hoped to get a nice picture of us all decked out in our best attire. Originally the formal night is the second night of shorter cruises, but we chose a different night to go to the dining room, to better fit with our daytime plans. But what I wasn’t told is that RCI or maybe just this ship does a Dress Up anyway you Like evening which is the same as formal night, and all the photographers were on hand... and we missed it as we sat upstairs in the Windjammer enjoying the casualness of the night, unknowing... The focus on hand-washing as people entered the Windjammer was humorous, with staffers playing guitars, singing and prancing around “washy-wash your hands, scrubby, scrub your hands” to popular tunes, and with the exception of one very tuneful fellow, sung painfully off key. The service there was good to excellent, but I found the tables so close together, and the chairs difficult to move on the carpet, that it was a struggle to get up and return to your table, weaving through tables and chairs heavy with other diners. No more pretty glassware is given in the specialty drink. I was told that stopped, even though their website still shows pictures of those lovely glasses. Huge disappointment, hoping to add to my collection. But about the drinks, it costs around $15 per glass. Plan to drop $30+ for two drinks... making those high priced “drink plans” a better choice for some. Bingo was rather a disappointment, too. Less games, higher prices. No fun Bingo Lingo. Rush, rush, rush. And the same for all the Trivia gatherings we experienced. Boring. Regarding the dance and singing talent of the theatre shows, It was an experience we could have better spent watching TV in our cabin room. But, ah, there were no movies to be seen on that TV without paying $12 to rent. This included movies the ship was showing poolside each day. It didn’t seem fair. So, hanging in the room was not an option on this ship. But lounging in the Solarium was a real relaxing. Bring a good book or two, and find a pool bed. Or maybe a hammock on the upper open decks. But if you grab a towel or two, be warned that if you will need to show your sea pass, and then must return them, Showing your sea pass again. Maybe bring your own beach towels might be the better choice? If you are real savvy with technology, then maneuvering the RCI Ap to find out what’s going on day-to-day, hour-to-hour will be all you need on your phone, providing it is no more than a couple years old model. Otherwise, you can still tote around the paper version, as we did. The Ap was difficult to navigate, and caused more frustration than convenience. We stopped at CocoCay, and it is huge. Daughter had booked a beach bed for her family, and when she stepped off the pier entrance, there were no signs to direct her to where they were. They went to the nearest beach, and walked the sand till they found them an hour later. Later it was discovered that there was an exclusive transport cart to take people to the private beach where rage beach beds were. It took us longer to find them, as we dragged our rented water mats along with our beach bag. We stopped to ask where the beach beds were, and staffers there were clueless till one took the measures to investigate, and put us “elderly” people on a cart transport to the exact beach. It was a nice, quiet beach, I mean very nice. The kids spent the day finding all sorts of sea creatures in the shallows and along their walk through the sandbars. But the beach was far removed from the fun children’s activities, so put on your walking shoes when visiting CocoCay. The second port stop was at Nassau. We stayed on the ship, We noticed that the pier was different. They have added more piers changing the look of the cruise port entrance. It had been a few years since we last were docked in Nassau. And lastly, our final bill. We compared the cost to what they changed our credit card, and it did not jive. I have inquired with RCI and have not received a response from them. And, no, we did not a make any additional purchases on our last day. So...? Be mindful that their bookkeeping might have some chinks in their otherwise Royal Caribbean armor. Read Less
Sail Date June 2019
Positives - Entering and exiting the ship was an efficient and easy process. Entertainment, Water Show, Comedians, Dancers - ALL FABULOUS ! Gorgeous impressive looking ship. ... Read More
Positives - Entering and exiting the ship was an efficient and easy process. Entertainment, Water Show, Comedians, Dancers - ALL FABULOUS ! Gorgeous impressive looking ship. Staff - some friendly, some not. Windjammer Buffet - food was good. Nice Cabin. Failures - Main dining room - Food was a C+ (fair). Steaks under-cooked,Other steaks overcooked, Food Took too too long. Please teach the chefs how to cook meat. And it was a Frustrating overly long dinner due to the poorly managed kitchen. Waiters were all apologetic. Hook Restaurant - Food took FOREVER Fish dishes were so Dry they were not edible. Timing of all the dishes was off. Operations, Procedures, and quality control all failed. Burn the Hook Restaurant down and start over from scratch. Cabin Telephones - We returned to South Florida 3 days ago and I am still on hold with the Ship's Guest Services. Take the cabin phones and throw them overboard. They are useless. You will NEVER reach anyone from any department. Room Service, Guest Services, Housekeeping - they are all on a smoke break. My (adult) daughters were in Room 10-445. Her entire area was a ghost town. No Staff Anywhere for hours. Need ICE for the room? - Good Luck. The ship is Gorgeous - But completely inefficient and understaffed. At times we were delighted. But there were times we wanted to jump into the ocean. Thank you for your time to read this. Read Less
Sail Date May 2019
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled ... Read More
My husband and I love Royal Caribbean, but we will never sail on this ship again. Despite the million plus overhaul they completed on the ship the rooms were not updated very well. The over-sized balcony stateroom (9362) smelled terrible like moth balls. The hallway near the room smelled like mold. It was very disgusting and disappointing. I was expecting a nice clean experience with the renovation, but that did not happen. Royal Caribbean needs to fix this issue asap! The specialty restaurants were great! Hooked was amazing as was Izumi! The steakhouse left much to be desired for as it did when we sailed on Allure 6 months ago. If you are used to The Capital Grille, or a Maestros level steakhouse you will not receive the same quality(read flavor/deliciousness) here. Skip the steak house and choose any of the other restaurants for sure! The cruise overall was very relaxing. In the future we will definitely choose Oasis Class or better. This boat does not compare to Allure by a long shot! Read Less
Sail Date May 2019
I usually start with the good on my reviews and I will again. The service on the Dawn was exemplary. Waiters (most of them, notably in the specialty restaurants), cabin steward, butler and concierge, even guest services exceeded ... Read More
I usually start with the good on my reviews and I will again. The service on the Dawn was exemplary. Waiters (most of them, notably in the specialty restaurants), cabin steward, butler and concierge, even guest services exceeded expectations. The other good, food in the specialty restaurants. We had amazing meals in both La Cucina. That's about where the good stuff stops though. Going to stick with the food here a minute. MDR food was ok, but not amazing. Too much salt, not enough other flavor. But the buffet, horrendous. Seems to be a common complaint on here, and they're all right. I sampled a bunch of items, couldn't taste much of anything in any of them. Even dishes that looked like they should be flavorful tasted...brown. Thankfully we only ate there once for lunch. Entertainment was another big gripe. None of the big production shows even remotely interested us. The music in the bars was hit and miss. The guitarist was decent, the piano singer... lets not go there. Only act we liked was the duet group Azalea. A constant problem in the venues we were in was the volume level for the space. Gatsby's was too loud, the Atrium was too quiet. On the daytime activity side, I am usually a trivia guy, but I had a hard time having fun with it. Both trivia people were very low energy and the questions were hyper specific. For example, on my previous cruise, the general knowledge trivia winners usually had around 15/20 right, on Dawn, it was around 10. None of the other activities even got my attention as pretty much all of the rest were athletic in some form. Read Less
Sail Date May 2019
I’d like to start by saying the overall cruise experience with NCL was a good one. The stateroom accommodations were very nice. Our cabin steward was dedicated & pleasant. The way NCL upgraded the ship was nice, too. We liked the way ... Read More
I’d like to start by saying the overall cruise experience with NCL was a good one. The stateroom accommodations were very nice. Our cabin steward was dedicated & pleasant. The way NCL upgraded the ship was nice, too. We liked the way the vessel was laid out. The restaurants were all easy to find, with the exception of the Italian restaurant tucked away in the stern of the ship. We took all our meals onboard except for one day when we had lunch at a restaurant ashore. The food on the ship was very good with the exception of the Asian restaurant. The seafood soup there was inedible and the remaining courses we had there were below average. However, I must say the hostess at the Asian restaurant was accommodating. We also feel the overall variety of food NCL offered on the ship was great. There was lots to choose from. The entertainment onboard seemed to be hit or miss. The dancers were good. The choreography was also good but I’m sorry to say that some of the singers were poor. Our NCL cruise director may be good at her job but I’m afraid she doesn’t have a very good voice. The bands we heard were also good. The brass band was very good. The man & woman trapeze act was fabulous! Again, overall the entertainment was both good & not so good. Great Stirrup Cay was absolutely beautiful. It made for a perfect day. I thought the fact that NCL didn’t have a dock to accommodate the ship & to aid in getting passengers on & off the island was going to be a major inconvenience but it wasn’t. The ferry shuttle was fine. The island was pristine. Personally, this beach day was the highlight of my trip. I’m sorry to say the most disappointing part of the cruise was disembarking on the last day. I understand NCL reserves the right to run a few minutes ahead of schedule or behind schedule as they see fit while disembarking passengers. I know it’s a huge undertaking to get everyone off the ship & to turn the vessel around. However, what we experienced the last day was disturbing. The scheduled time for us to disembark was 9:40am to 10:am. Personally, my girlfriend & I were running about 10 minutes ahead of schedule to disembark. At the same time NCL was running about a half hour ahead of schedule disembarking passengers. We had eaten, we were packed & we were dressing to disembark, when at 9:25am a knock came at our cabin door. We yelled through the door for the individual knocking to wait but in literally two seconds the stateroom door was unlocked & opened from the outside. An officer dressed in white appeared in the threshold of our cabin shouting, “You must leave the ship!” Again, my girlfriend & I were not dressed. How rude?! It was so embarrassing. I was angered. The whole ordeal just stressed us out. Frankly, we cruised with NCL to unplug & to un-stress. Instead it seemed like we ended up disembarking with more stress than we initially boarded with. I’m still shaking my head. I’ve cruised with Disney & I don’t believe Disney would ever, EVER do anything like this! Again, I know all cruise lines need to keep a tight schedule when disembarking passengers & turning vessels around. However, for NCL to apply this much pressure is to the detriment of the their guests. I also believe the officer at our door didn’t just decide to be this intrusive on her own. She was more than likely instructed by upper management to clear out the ship. Regardless, NCL needs to understand they simply cannot do this to their guests and think it’s ok because it’s just simply, Not ok. So, all-in-all we had a good cruise but I really don’t know if we’ll be coming back to NCL after being embarrassed & chased off the ship. And finally, if there are free-safe modes of transportation available at any NCL ports of call there should be no reason why NCL wouldn’t want to advertise that. NCL brochures & the NCL website are full of information about shore excursions & paid modes of transportation. NCL needs to advertise all major transportation options available at their ports of call, both free & paid options & allow passengers to choose. Read Less
Sail Date May 2019
This was the fourth NCL cruise for my wife and me, and our first on Dawn. Overall, the cruise was good, but not our best NCL experience. Embarkation was smooth and our mid-ship balcony cabin was ready by 1:00 pm. As noted below, the cabin ... Read More
This was the fourth NCL cruise for my wife and me, and our first on Dawn. Overall, the cruise was good, but not our best NCL experience. Embarkation was smooth and our mid-ship balcony cabin was ready by 1:00 pm. As noted below, the cabin was quite nice and clean. We were very satisfied with the cabin. We chose to dine in the Garden Cafe rather than the main dining room or specialty restaurants. The food was average; nothing bad, nothing outstanding. The menu at Cagney's looked very good, but we did not have an opportunity to try it. The open deck space was good, and we were able to find areas of relative privacy to relax and enjoy watching the ocean go by. We were, however, disappointed in two things: First, some of the staff were less engaging and responsive than our prior experiences. Our cabin attendant was very friendly, but other staff members seemed annoyed by questions. Second, I expected the casino area to smell of cigarette smoke; but, the smell permeated most of the open, non-smoking areas on decks 6 and 7 where trivia and other activities were held. We were traveling with another couple and all noticed the strong smell of cigarette smoke immediately upon boarding the ship on deck 7. I am a non-smoker, but not an anti-smoker. If others choose to smoke, that's fine with me. I was just surprised at how strong the smell of cigarette smoke was in non-smoking areas of the ship. In summary, I would say this about Dawn: We would not specifically target this ship for another cruise; however, If we found an itinerary that we liked, we would sail on Dawn again. Read Less
Sail Date May 2019
This was to be a nice little relaxing 4 night cruise for birthday. As a seasoned cruiser (34) I see changes. Freestyle as gone too far. Tee shirts and shorts allowed in dining room at dinner, some were clean, a little over the top. No ... Read More
This was to be a nice little relaxing 4 night cruise for birthday. As a seasoned cruiser (34) I see changes. Freestyle as gone too far. Tee shirts and shorts allowed in dining room at dinner, some were clean, a little over the top. No formal nights. No welcome back latitudes members, no cocktail party with captain and senior officer's. Kids run big promotions and change "rules" on the cuff. Free cruise raffles was supposed to be at 5pm on Key West port. You had to be present to win. I came back to ship as not to miss that 5pm in stone final deadline. 5pm came and went. Assistant cruise director decided to change drawing time till after we were forced to wait 2 bingo games. Now 5:45 changes drawing till they sell another batch of their scratch off games. After all those folks filled oit their little red tickets seperated and put into raffle drum we were ready for a free cruise drawing. Woops the door on the drum wont stay closed. Duck Tape!! Poolside parties were poorly attended No towel animals. No latitude perks. Can of soda $3.75. Anywhere on ship or in your room Beer starts at $6.75 Cocktails start at 9.75 Tips $15.pp per day. Oh how things change. Read Less
Sail Date May 2019
I bought this cruise as a gift for my boyfriend’s 30th birthday. I thought it would be a perfect little getaway plus the open bar included sealed the deal. We arrived at the boat around noon and the embarkation was a breeze. The next day ... Read More
I bought this cruise as a gift for my boyfriend’s 30th birthday. I thought it would be a perfect little getaway plus the open bar included sealed the deal. We arrived at the boat around noon and the embarkation was a breeze. The next day we were SUPPOSED to be at their private island which was what we were most excited about. We woke up the next morning to the captain saying it was too choppy to go to the private island so we will stay at sea which was a hugeeeee bummer. We understood it was for our safety but they didn’t do much to make up for it on the ship. I’m sorry but if I’m not going to be living it up on a private island with drinks and djs, I want to do more than watch someone carve fruit on a pool deck with no music. We even went up to a staff member to ask them what activities were going on because we were just aimlessly walking around the ship and she even apologized for the lack of activities for a younger crowd. Needless to say, Saturday felt like a waste of a day and we were very disappointed. Luckily, we were finally able to get off the boat to go to Nassau the next day. For the most part the food on the boat was really good and they were very accommodating. If the boys wanted two- three entrees, they were more than welcome to serve. Raymond was our server Sunday and we was amazing!! You can tell he really loves his job and truly cares. The comedian on board was hilarious! The disembarking did not go smoothly on the other hand. The line was forever long and when we finally got to the front they made my boyfriend go to a different line for finances. That line was even longer because only one staff member was dealing with ALL of the people getting redirected there. Honestly I’m not sure if I’ll ever cruise with this line again but I do know I think I’d have a different perception if Saturday went the way it was supposed to. Read Less
Sail Date April 2019
The food/buffets could have been better. And should not be repeated everyday. Best thing was open bar, too forget the food. Dinner at the restaurants-worth it! Comedian was great! So funny! First stop-pvt island-loved it. Family Cabana ... Read More
The food/buffets could have been better. And should not be repeated everyday. Best thing was open bar, too forget the food. Dinner at the restaurants-worth it! Comedian was great! So funny! First stop-pvt island-loved it. Family Cabana very nice-complimentary fruit was one small plate. Towels/floats supplied. 50$ reimbursement of food, it was just ok. It’s still Buffett and open bar on beach FYI. Second stop is all about gold mostly. It’s a town of shops. Shows on board, were good but could have been better. Casino. Starbucks, Sushi bar. All white party-tu don’t have to be in all white FYI: any color. Teen club-you need to register them in with an adult. Arcade budget go with the deal-they use there room card. Shampoo/conditioner lotion included. No toothpaste. Best drink-bush wacker! Follow the fish on the rug for front of ship. They put the beach loungers away much too early. It was great to see Bahamas. Cuba is next for Me! Read Less
Sail Date April 2019
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" ... Read More
Based on the title, you can see that we were on a Symphony of the Seas cruise which probably spoiled us a bit. The Mariner of the Seas was an ok boat but I wonder if they had at the "B" staff on this one vs the "A" staff on the Symphony boat. Not to say all the staff was bad - some were friendly but some just did not want to be there. We had suites on both boats but the suite perks are vastly different including the suite lounge and dining options. Surprisingly even though we had a suite - we got stuck with another family for dining at a table with an unfavorable location. Also - no free wifi on Mariner of the Seas. Other than a nicer room - I would not spend the extra money for suite perks. While the room was spacious - we had broken furniture and plumbing. The kids clubs on Mariner was lacking and big step down compared to Symphony and and Disney cruise line. The Sky Pad was not working and the pool area is tiny. The waterpark at CocoCay is not operational so be forewarned. Hit or miss on food. Surprisingly - the food at Windjammer was better than Chops or the Main Dining Hall - go figure. Service at the sports bar was terrible but everywhere else was good. Spend the extra money and hop on Symphony of the Seas - you will not be sorry. Read Less
Sail Date April 2019
The Ship alone was great. It just came out of drydock and it was almost like a new ship. The crew were also very kind. The dining room was our issue. Our wait staff on our first night needed some training again. All of our foos was ... Read More
The Ship alone was great. It just came out of drydock and it was almost like a new ship. The crew were also very kind. The dining room was our issue. Our wait staff on our first night needed some training again. All of our foos was not correct and he seemed not to care. The food also did not taste good either. I did not expect a lot because it was a 3 day cruise but it should have been better. Our room was always clean and neet. When we got off the ship at the end we did a facial recognition system for immigration and it was a lot faster and easier. We carried our bags off and was off the ship by 8am. Over all we had fun. We do not drink much so the drink package for us was water and coffee This shop is really not for kids. Read Less
Sail Date April 2019
Embarkation in Miami a bit rocky, the check in was not well staffed in addition to enormous amount of first time cruisers, everyone confused & slow, slow, slow. Stateroom needed much attention lots of patchwork, shower loose and ... Read More
Embarkation in Miami a bit rocky, the check in was not well staffed in addition to enormous amount of first time cruisers, everyone confused & slow, slow, slow. Stateroom needed much attention lots of patchwork, shower loose and sprayed water from neck, missing caulking to messy over caulked area's and the noise, you could not get away from it on the 8th deck, do not book an stateroom with a connecting door and stay away from deck 8. Chair dragging, running, jumping quiet about 0100hrs. The ship is showing her age, deck 4 very narrow for running track. Dining same as the Dream class yet no one dressed for dinner on this ship but a handful of us. Minimum activities, everything everywhere trivia! Our stateroom host was on his phone almost always, left trash bins ajar never refilled soap, had to ask for it and shampoo etc. He smiled and always apologized, just off putting & we are neat freaks so he never had much to do. The movie theater had zero leg room, it was very uncomfortable if you are over 5'6". The sail away party was awful, I can go hear a DJ anywhere, if you have a choice skip this one. (Unless you enjoy really small elevators packed with people and stairs that are so narrow they are hard to navigate especially when there are children running up & down them with no parents in sight. No Magic on the Magic in our opinion, pretty bad when you are Okay with disembarkation day! Read Less
Sail Date March 2019
This one did have a little drama, as we were just starting to doze off on night one and the ride got a little bumpy and noisy. Around 12:10, the Capt. came on the paging system to announce that the ship had stopped to rescue an individual ... Read More
This one did have a little drama, as we were just starting to doze off on night one and the ride got a little bumpy and noisy. Around 12:10, the Capt. came on the paging system to announce that the ship had stopped to rescue an individual who had gone overboard. The rescue was successful and we’d be underway post haste. The next couple of days the rumors were all over the place. Day two on Nassau was rainy in the morning, but turned out to be a nice day until it started raining and blowing around 7:00. We were just starting bingo around 9pm, when the Captain came on again to tell us that the weather would make us miss Coco Cay. The plan was to stay in Nassau through the evening the next day. Totally let all the energy out of the room! Guess what; here’s Cappy again, at 8:00 am on day three, to let us know that Coco Cay was back on and we’d be heading out at full speed. We got there at about 11:30 and had a very nice time. The new pier is open and made arrival and departure a piece of cake. How’s the food on the ship? Average. It’s a few days after the cruise while I’m writing this, and I wish that there’d been more fresh veggies and salads. I’m mad at myself for buying the dining package, as the food was just slightly better (good steaks at Chops, though). We felt like we had to use all the meals, and there’s really only two places to have dinner. With the small menus, it was repetitive and we missed out on the MDR. I’m going to talk about the CocaCola Freestyle machines on the Mariner. I found all four and none were right, the mix being off on every one of them. One just stopped working after day one. I’d end up going to the bars for Diet Coke and they were serving out of 2 liters, instead of the gun, for some reason. The entertainment on Mariner is a mixed bag. The lounge acts were all good, but the show band and the big shows in the theater were dreadful. My girlfriend and I both thought that the concepts behind the shows were dumb and the pop songs were wedged in there with some dopey high concept. The band seemed poorly rehearsed and one show had the backing tracks for the wrong song; total Ashley Simpson moment. The ice shows are incredible, though. Service was adequate everywhere. We never had the same servers in the specialty restaurants and only saw our cabin attendant in passing. Honestly, the one guy at Starbucks was super helpful. We did not do the FlowRider, but watched the action there while we were pulling into Coco Cay. The guys running it were great with the kids that they were interacting with. Getting on and off Mariner at Miami is super easy. Never once was there a line. Read Less
Sail Date March 2019
We booked this cruise for the dates. It fit in our budget, and was similar to a cruise we took 2 years ago. The biggest disappointment was the change of ports a few weeks out. The cancellation of Coco Cay was a let-down to my children, ... Read More
We booked this cruise for the dates. It fit in our budget, and was similar to a cruise we took 2 years ago. The biggest disappointment was the change of ports a few weeks out. The cancellation of Coco Cay was a let-down to my children, who were looking forward to the Cabana we had booked, and to snorkeling around the shipwreck/plane wrecks. The embarkation at the Crown of Miami was outstanding. We showed up around 11 and were on the ship in less than 10 minutes. Multiple lines were open and the new system of delivering cards to the rooms simplifies the process. Using my phone as a sea pass at the bar for the first hour or two was not a problem. We got a spot by the pool, and the kids enjoyed the hot tubs and pools until the rooms were ready. The rooms (we had adjoining interior rooms) were good. We have shared a room in the past, and the deal we got actually made it cheaper to have 2 rooms this time. It was nice having 2 bathrooms and a separate room for the kids, who like to get up a little earlier than we do. We didn't often see the cabin steward(ess), but she did a great job of keeping the room clean and had several towel animals, saving the hanging monkey for the last night. She was also quick in responding to any requests we made. Dining was very good. Our waitress (Yula) was very accommodating and got to know my sons' tastes very quickly, having a plate of kiwi ready on the table by the last night. The food in the main dining room was quite good. I often ordered 2 appetizers, not being able to choose. My 10-year old ordered off of the adult menu, and enjoyed dinner every night. My 8-year old ordered the appetizer off of the adult menu, and the rest off of the kids' menu. His dinner never changed, and the waitress asked if he wanted the same thing by the third night. We always ate breakfast at the Windjammer, which was well-stocked and what you would expect. Among my onboard complaints was dealing with drinks. The ship started running out of mint on the second day of the trip. Certain bars stopped making mojitos. By the end of the third day, there were none being served onboard at all. For a short cruise, I was surprised. We also tried to order a specialty drink on the menu at one of the bars (it may have been a habanero daiquiri) on the first day, and they didn't have the ingredients. The bars often ran out of the stuff for various other daiquiris. Finally, the pop machines were down more than they were up across the entire ship. Most of the machines in the Windjammer were down, one of the 2 machines on deck 5 was down. Our port time in Nassau was very good. The weather co-operated and the water wasn't rough. We didn't do a ship-board excursion, but got a day pass at a local hotel. The whole family really liked it. We are not a big fan of the Grand Bahama port, as it is very industrial. We booked a family beach excursion, and it was tied to several other excursions (including an all-inclusive). There were enough of us that it took several buses to get us all to the beach. The main problem was getting everyone into lines to get on the bus. It seemed very disorganized. Getting back was also fairly disorganized, but this was not the fault of the cruise line. The main problem at the beach club was trying to find a chair. As we were the second ship in port that day, the Carnival passengers were already there when we arrived, and we were the second or third bus, so we got one chair for the 4 of us. After a few hours, the Carnival passengers left (it was a half-day excursion), so we all got chairs for the last hour, and the beach was much less crowded. I will also mention that the loyalty desk was very difficult to find. I finally looked for them on the last day, during the posted hours, but there was nobody at the desk. I was hoping to get my kids an account, as they cruised before, but didn't have the same status as us, but we never got that taken care of onboard. Lastly, I must mention that there was a college party onboard. We heard that there were a thousand college students on the ship. My boys didn't seem to notice too much that anything was different, but the bathing suits were a little smaller than perhaps one might want on a family cruise. There was an upside to the number of college kids on board. On our only sea day, getting a deck chair was easy, even at around 10 in the morning, as most of the college kids were still sleeping. In all honesty, the lines at the pool bars were longer than normal, but other than that, the college parties didn't bother us, though someone bashed into our kids' door at 3am one morning on the way past. Read Less
Sail Date March 2019
I have mixed reviews for the Royal App. It worked ok, but sometimes had to revert to full website. Did not care for the behind the scenes accouning. Several members of my party (12) had on going issues with there account that brought us ... Read More
I have mixed reviews for the Royal App. It worked ok, but sometimes had to revert to full website. Did not care for the behind the scenes accouning. Several members of my party (12) had on going issues with there account that brought us having to go to guest services. I purchased a few things from prior to the cruise. It eas easy to use when it was available. The Key: I purchased, not sure it was worth for this trip. This is a small ship and Royal Caribbean was able to get all passengers easily (The Key was not needed here) For me I did like having my carry on brought to my room, i kept a bag with meds and change if clothes. ( liked this perk). Lunch at Chops Grill was delicious (liked this perk). We were able to get to our rooms at 1pm. Was cruising with the girls. We did have some with cabins together. Our Cabin Steward was able to open the partitions between pur balconies. LOVED that. Another Key Perk was VIP seating for shows. I did get to the shows, and the shows were great, but no need fir VIP seating. I was able to get seats for 12 easily with out. Scheduled times for rock wall, sky pad and Flow Rider. I did not use, but it was nice to have times if I wanted to utilize. Excursions: Pearl Island lunch and snorkel. Was awesome!! Lunch eas good snorkeling was fun. Coco Cay: We got a Bungalow, we had five. It was comfortable, staff was good. Area was quiet. Things I didn't like, food, lack of swimming area by the bungalows. To much plant life with Jellyfish i got 2 minor stings while floating on mat above plant life. Dining: breakfast in Windjammer was pretty good. Final day breakfast in Dining room was very good! Biggest issue I had was coffee was awful. They used non dairy cream half and half was VERY hard to come by. Took an officer to get. Starbucks is there with half and half. I am not a fan of Starbucks. Did not have lunch on board. Lunch on private island for the bungalows was not that great. Dining room dinners: every night was great. Food was delicious, staff as in other areas VERY good. Spa: had a massage, and had my hair done. Both were good, but can I say Upsell!! I have been on 4 cruise lines, and have to say Royal Caribbean is the worst for upselling enough so that i will not choose Royal Caribbean to cruise on unless it is because friends are going. I will try to change there minds. Like embarkation, debarkation was quick and easy after a delicious breakfast in the dining room for "Key Members ". Summary: Great boat, great Cabin, great staff, food was very good, Royal Caribbean coffee awful ( of course all is a personal opinion). Pearl Island was worth it. Bungalows not if you lume to swim. The Key: not worth for me in this ship. Happy cruising! Read Less
Sail Date March 2019
Overall, the ship was clean and the staff was friendly. We stayed in a junior suite room and it was very spacious. We traveled with 2 little ones, ages 1 and 3. We were under the impression that there would be things for them to do. This ... Read More
Overall, the ship was clean and the staff was friendly. We stayed in a junior suite room and it was very spacious. We traveled with 2 little ones, ages 1 and 3. We were under the impression that there would be things for them to do. This is not a family friendly ship. My son who is 3, was not able to attend the aquanauts because he is potty trained but not able to get on the potty by himself and needs assistance. He has to go into the infant room with our daughter. We also weren’t allowed to take our 1 year old in the pool because she isn’t potty trained. They had no other kid friendly pools or waterslides for them. Perfect for adults but not for kids. The childcare was awesome and the staff were super friendly! My only complaint is the hours of operation. They are only open a few hours in the morning and 6-12pm. They had no afternoon hours which I wish we knew prior to booking this ship. We did a shore excursion to the Atlantis which we paid a lot of money for. Getting off the ship to head to the Atlantis was a disaster. We had to wait in a long line with 2 little kids to get on buses over to the resort. They close the kid water playground at 12 and 3 for 15-minute cleaning. Some kid pooped in the pool and my son had only 10 minutes of play the whole time we were there because they closed it down for the day. The aquarium was awesome! Getting on and off the ship was pretty easy. My husband and I took advantage of getting massage at the spa. It was not what I expected. It looked worn down and they did not have any pools, saunas, ect. The services were very pricey for what we received. My actual massage was great. The therapist took me back 11 minutes late and ended 8 minutes early leaving me with a 40-45 minute service that was suppose to be 50 minutes. I complained to the manager who argued with me that her therapist said the service was 50 minutes. She told me that my phone time was wrong. I told her I checked the time as my husband went back on time and finished about 10 minutes after me. She chalked it up to his therapist being a “snail” and “sooooo slow”. She offered my 10% off my service but I never received a refund. Overall, the ship is nice, staff is great and food was awesome. I would NOT take a family on this cruise. For couples, young people or single people only. Read Less
Sail Date March 2019
We chose this cruise because it fit perfectly into our schedule. The cruise itself was wonderful. We loved all the ports and excursions. The only problem was the food. The whole reason we switched from Royal to Norwegian was the food. ... Read More
We chose this cruise because it fit perfectly into our schedule. The cruise itself was wonderful. We loved all the ports and excursions. The only problem was the food. The whole reason we switched from Royal to Norwegian was the food. This trip we saw the same shrimp in a dish most nights. Our favorite lava cake dessert, which is usually offered nightly, was only offered one night. I hope this isn't a sign of things to come. Our room was extremely small, but our room steward was excellent. We had a great time in the casino, the dealers were very friendly. I was very impressed with the life guards around the pool. I had never seen them on prior cruises and always thought they were necessary. These lifeguards made sure parents controlled their children and kept the drunk people from drowning the 7 foot deep pool. Getting on and off the ship was a breeze. Read Less
Sail Date February 2019
Embarkation was a very simple and quick process. The new terminal for Royal Caribbean is amazing and makes the process of getting on the ship very easy The disembarkation also went very smoothly. The renovations are a nice addition ... Read More
Embarkation was a very simple and quick process. The new terminal for Royal Caribbean is amazing and makes the process of getting on the ship very easy The disembarkation also went very smoothly. The renovations are a nice addition to the ship. The interior was very pretty. It does not appear that the staterooms have been renovated yet. Even without the cabin renovations, our stateroom was very nice. Our dining experiences in the main dining room were excellent. Our head waiter, Bobby, was so attentive and responsive to all of our needs. He went above and beyond to make sure we had what we wanted. We took advantage of eating in the main dining room for breakfast and dinner every day and lunch on one day. I enjoy this much more than having to fight the crowds at the buffet in the Windjammer. Our day at the private island, Cococay was canceled due to safety precautions because of high winds. Due to this we spent the entire 2nd evening and next day docked in Nassau. Not only was it disappointing not getting to go to the beach, it was awful just staying stationary at the Nassau port for that long. I for one love the movement of cruising and we did not get this for the majority of our cruise. I totally understand canceling Cococay due to safety reasons; however I do feel like we could have cruised somewhere even if it was just a second day at Sea rather than sit in Nassau for another day. Most people did not get off the ship the 2nd day in Nassau since they had already done that the previous day. I did not book shore excursions in Nassau as I have been there several times on other Cruise Lines. We did get off the ship and walk around the town area as well as the Straw Market. The ship was inundated with a very large number of teenage girls from Latin America who were aboard celebrating becoming the age of 15. These girls we're loud and rude at times and gathered in large crowds while blocking entrances into certain venues on the ship. They did not appear to have chaperones around them at all or at least any time when I saw them. Lack of clothing that these girls wore was also very unappealing to the majority of adults on the ship. This was only my second time cruising on a Royal Caribbean ship. On my first adventure with Royal Caribbean, there were a thousand college-age students aboard. They students were drunk the majority of the day and we're very noisy and disruptive to every activity. I gave Royal Caribbean another chance by booking this cruise and again met up with a large number of young people. I think they should look at their policy of allowing large groups of people under the age of 21 on their ships. Read Less
Sail Date February 2019
I just don't care much for cruises. I will say getting on and off the ship was way more easy than I have ever experienced. The ship was clean and fresh. The food lacked luster and the wait staff was never seen. Also in the casino, you ... Read More
I just don't care much for cruises. I will say getting on and off the ship was way more easy than I have ever experienced. The ship was clean and fresh. The food lacked luster and the wait staff was never seen. Also in the casino, you always had to leave your table or machine and get your own drink only to return and someone else was sitting in your spot. The entertainment started too late making it where you had to stay up till one or two in the morning. It is easier to take the stairs then to wait on an elevator. They close off the pool a little too early. The state rooms were great and the stewards were amazing. Coco Cay was okay and relaxing. I think when they finish the construction it will be a jewel. Swimming with the pigs was not as advertised. They are pined up and the water is knee deep. Not what I was expecting at all. Nassau was just like Jamaica. Very aggressive people trying to sell you drugs and a rent you a scooter. They will also grab you and try to get you to come into the shops. I will not be returning there unless I went to another island. A cruise is a cruise but for some reason this one fell a little below the ones I have been on before. Read Less
Sail Date February 2019
We were looking for an NCL cruise during a very specific time frame. This cruise was the only one that fit our schedule. This was our fifth cruise with NCL. We have sailed on the Jade for several cruises and liked it much better than ... Read More
We were looking for an NCL cruise during a very specific time frame. This cruise was the only one that fit our schedule. This was our fifth cruise with NCL. We have sailed on the Jade for several cruises and liked it much better than the Sky. Entertainment areas on the Sky have inconvenient seating especially the theater. Our meal at Cagney's was an excellent experience but our evening in LaCucina was mediocre - both the food and the service. We ate twice in The Crossing and enjoyed the food and service. In general, the staff did not seem as enthusiastic and friendly as we have encountered on other cruises with NCL. Marvin the entertainer was very good and we enjoyed the times we were able to listen to his performances. We missed having a quiet bar area to sit and enjoy a beverage (like Magnum's on the Jade.) Overall we enjoyed a restful vacation but would not choose the Sky or a similar ship for future cruises. We received excellent service from SOME staff but overall were not satisfied with this ship. Read Less
Sail Date February 2019
My family and I took a long weekend Bahamas cruise and booked it about three weeks in advance. Aspects of the cruise were great while others were not. Starting with the great aspects, embarkation and disembarkation went very smoothly. ... Read More
My family and I took a long weekend Bahamas cruise and booked it about three weeks in advance. Aspects of the cruise were great while others were not. Starting with the great aspects, embarkation and disembarkation went very smoothly. The cruise director and staff that led trivia and game show type activities were exceptional. The comedian and magician were outstanding. Great Stirrup Cay is one of the most beautiful places I've ever been and if there was a hotel there I'd gladly spend a few days with my toes in the sand. The snorkeling right off the beach was good, and easily accessible for even those new to snorkeling. Cold water was readily available at every bar in a large dispenser with a stack of plastic cups next to it - super fast and easy. Now for the not-so-great parts. To be fair, we have cruised Norwegian before (on other ships) and had wonderful experiences. For some reason, the Sky was completely different. The buffet offerings were very limited. Ten hot choices is inadequate. All of the hot foods had metal serving spoons, and they were so hot it was uncomfortable to pick them up. There were not labels on many of the buffet items which was not a problem except the buffet staff could not answer basic questions like “what is this?”. The beds were hard and uncomfortable. "We Will Rock You" show featured two exceptionally talented female vocalists and a male vocalist who could not compare to either of them. He detracted from the show. The Guest Services desk was a disappointment. We had an issue with specialty dining (the ship's interpretation of what was included was different than what we were told at booking) and we were advised that Guest Services was "not the department in charge of dining" and that we should go to the specialty dining counter on the other side of the main lobby. When we arrived at the dining counter, that staff member advised that there was nothing his department could do either and we were sent back to Guest Services .... literally 40 feet away. We were told that "a person in charge" would look at the issue and be in touch with us. We received no message or letter in response to our issue. We were fortunate to be the only ship at Great Stirrup Cay. However, there were lines 20 people deep at the bars by 10 am. Send more bartenders! I applaud Norwegian for its corporate policies that help preserve the environment, but the "no plastic straws anywhere in the fleet" created a bit of a problem for us because paper straws were not available either. My husband ordered his traditional sail away Pina Colada when we got on the ship and he had to wait a half hour for it to melt so he could drink it. Please start providing straws for frozen drinks. Finally, the staff as a whole was less friendly than any other ship I've been on. Bartenders didn't smile when handing you your drink, staff walking around on the beach at Great Stirrup Cay and in the buffet seating areas kept their eyes down and spoke only to ask if you were done and if they could take your plate/cup. Even the folks staffing the omelet station would not respond to my "thank you". Honestly, they seemed sad. When we boarded the tender to go back to the ship at Great Stirrup Cay, we saw a group of employees sitting shoulder to shoulder on the floor in an alcove between the first and second floors. They all sat the same way, with their knees pulled up by their chests. Maybe twenty of them were packed in very tightly with no room to move at all. The image of those staff members squeezed into that small area, quietly sitting in exactly the same position, continues to be troubling to me. I've never worked in the cruise industry and did not ask why they were all stuck in that small area like that so perhaps there was a legitimate reason for it? But to me, that seating arrangement was dehumanizing. It made me wonder if this kind of second class citizen treatment was why the staff in general were less friendly. I would much rather spend my vacation time and money on a cruise line that treats its employees with enough dignity and respect to give them actual seats on a tender. Read Less
Sail Date February 2019
Me and the Ms. decided to take our 4 kids with us on our first cruise ever to Costa maya and cozumel. Me and her have been to resorts on the carribean beaches of mexico twice and loved every minute. We decided on a cruise with our kids due ... Read More
Me and the Ms. decided to take our 4 kids with us on our first cruise ever to Costa maya and cozumel. Me and her have been to resorts on the carribean beaches of mexico twice and loved every minute. We decided on a cruise with our kids due to cost and more entertainment. Be advised that all i have to compare with is my stays at El Cid and Catalonia Royal Tulum. I did not think the staff was nearly as friendly on the ship as the resorts. This excludes 2 waiters we had at dinner (Worwit and Milena) who were easily the best servers of my life. The 5 stars on "dining" is solely due to them. The rest seemed grumpy and were not helpful at all. The ship was amazing, though my kids were too small for the funnest attractions (flowrider for 9 and 10 year old and water slides and skypad for 4 year old). Food at dinner was great, fun menu with some new things to try. Rest was average. It was hard to find a table for 6 at all meals other than dinner when our table was reserved. We felt the ship was overly crowded compared to resorts, which felt much more relaxing to us. All though the cruise was booked as "all-inclusive", we felt Royal Carib try to nickel and dime you where they can. We never had anybody explain to us how things worked and spent the majority of the 5 days trying to figure that out. We had a lot of fun, i cant deny that. But next time i will spend more money on a resort where staff is legitimately friendly and we dont feel so crowded. Read Less
Sail Date January 2019
We were celebrating 2 birthdays on different days. One was totally forgotten by the crew...no decorations, no mention, no cake, no apology...even though we reminded them. The day our private island get away was cancelled, the crew was ... Read More
We were celebrating 2 birthdays on different days. One was totally forgotten by the crew...no decorations, no mention, no cake, no apology...even though we reminded them. The day our private island get away was cancelled, the crew was not prepared for morning breakfast and was grumpy. The day of embarkment we were in the first group to get on the ship, so that went quickly. But on that day eating areas were way overcrowded....be prepared. Not enough areas were open. At Cagneys steak house the steak was tough and chewy. At many of the restaurants the food was just warm, not hot. However, the one evening entertainment of Wind Fire Air Water was outstanding. We were in the last group to disembark so disembarkment went smoothly and quickly and was well organized. Therefore, it was easy to find our luggage. It is unfortunate that the balcony doors to connecting cabins cannot be opened so that we could have shared the balcony experience. Read Less
Sail Date January 2019
Choose the Sky as we wanted to go back to Atlantis and to Key West for the first time. The Sky is an older ship but was in decent shape. We're told it was going for a dry dock right after our cruise and thankfully we saw no pre ... Read More
Choose the Sky as we wanted to go back to Atlantis and to Key West for the first time. The Sky is an older ship but was in decent shape. We're told it was going for a dry dock right after our cruise and thankfully we saw no pre work being done. The entertainment was Decent and the food was average. We found the Dinning room sub par compared to other Norwegian ships. The specialty restaurants were good. We went to the steak house and the Italian restaurants. Great stirrup Cay was a fun island with a nice shallow beach. All food and drink was included. Service was good and cabin kept clean. The only bad smell on the ship was from the smokers in the Casino. The outdoor buffet section on the back of the ship was a nice alternative. It is covered by an awning. Seating in the main buffet can be crowded but this aft area and the pool deck had takes for over flow. Read Less
Sail Date January 2019
My cousin chose this cruise for her 28th birthday. We overall enjoyed ourselves because we have a good time no matter where we are. But i must say carnival nickels and dimes you for everything. The fee for wi-fi is outrageous. Fresh clean ... Read More
My cousin chose this cruise for her 28th birthday. We overall enjoyed ourselves because we have a good time no matter where we are. But i must say carnival nickels and dimes you for everything. The fee for wi-fi is outrageous. Fresh clean drinking water is a rare commodity. The water you get from the soft drink dispenser taste like sewer water. The only soft drinks they offer after breakfast is lemonade n green tea. WHATEVER YOU DO, DO NOT WASTE TIME CRUISING TO PRINCESS CAYS. Its an island owned by Carnival, n there is nothing much to it. Just another way to get u to put money in their pockets. Some of the halls smell like straight doo-doo. The staff is great. The seem over worked but still pleasant. The rooms r small n beds r uncomfortable. Plenty of activities for everyone. From comfy shows to karaoke to night clubs. I wish they were more strict on smoking. Read Less
Sail Date January 2019

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