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4,004 Miami to Bahamas Cruise Reviews

Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, ... Read More
Note: Hurricane Dorian had just gone through a week beforehand so I am not going to base any of my review on the Nassau Port beach areas or initial expectation of beach enjoyment rather, I will focus my review on the Navigator, Nassau, & Coco Cay's activities and amenities. We had booked beach/ocean excursions but canceled after the hurricane knowing that the water would be full of debris and not clear. It's a good thing or we would have wasted a lot of money. Myself & 18 Year Old Daughter Ocean View Room - Deck 2 Budget Trip to Enjoy the Ship & Ports - No extra packages etc. We literally wanted to sit by the pool and on the beach. First, the Cons: Ship: The ship is showing signs of wear and tear, seats in certain venues are worn and look rough. Cushions on the deck in the Solarium are stained and as the fabric is a solid, light color, it has a particularly "nasty" vibe on the cushioned couple's lounges...if you know what I mean. (Hey Designers....the cushions would be better off with a printed fabric.) The Solarium pool is a little worn and the fountains never worked while we were there. On cruise days, there just wasn't enough shaded seating as an option on the decks and if you didn't get there early, there wasn't enough seating around the pools, period. We spent a lot of time looking for pool seating then heading indoors so as not to get burned until people would disperse for activities. Seriously, there was NO music at the Solarium, no steel drums, no dj, nothing...just this weird dead air silence or chatter from the people laying about. We could hear music from the other pool but if you didn't want to share the pool with kids, you didn't get the fun entertainment or music at all. There wasn't enough music on board in my opinion. Cabin: Let me say, I was hesitant about our cabin location but I LOVED it. This was a budget trip but I can't do rooms without natural light so I spent more on the OceanView but didn't choose our room. Our steward was super nice and kept our space very nice but you could tell that she was just "done & over" the whole thing. We made sure to leave her a nice tip and try to keep our space clean. I felt that we may have been in her way a lot. As for the room, we had 2 twins set up and everything in our cabin was perfect except, 1. there was mold growing between the glass and wall in the shower behind the seal, not a place that can be cleaned. (poor design) 2. The decor and linens are starting to look worn and there are a lot of stains on the whites. 3. Our window stayed pretty dirty which hindered our view.....we couldn't tell if it was between the glass or outside but it's probably because it was so low to the water. Food: Windjammer had too much repetition, especially at breakfast and lunch. The food seemed to be geared toward the kid's palate, not adults as much. This is probably a good way to get cruisers to try the elevated dining but be prepared for that if you plan on traveling on a budget. The "American" food choices were a bit bland while the "International" foods were sometimes oversalted, especially the meat at the taco bar by the pool.....add rice and beans to subdue that. Also, if you like chocolate, you are going to really be searching the ship, there wasn't a lot. If you don't drink a lot of alcohol or sodas, buying a drink package is pointless but be prepared to have little to no selection for beverages. On day one, the Windjammer had coffee, hot tea, water, ice tea, lemonade, and oj, after day one, I only saw coffee, hot tea, water and apple juice (watered down)....you had to really hunt down water as the dispensers were often empty. It's difficult to refill water bottles at the dispensers but quick tip, if you go to the soda dispensers, they also have water and you can fit a water bottle under the spout. The hot tea selection is pretty decent so if you can find ice (good luck) you can make a decent ice tea....bring your own reusable bottle/cup or you will struggle to stay hydrated. Entertainment: Again, more music on the Solarium deck please! Also, throughout the ship, there needs to be more music during the daytime. The rest of this con is personal preference as entertainment is so subjective. Much of the Promenade entertainment felt very "middle school pep rally" except the live bands across from the Cafe Promenade...they were awesome even though you had to stand in the walkways to watch. The library needs to be repurposed; I was told that a lot of the books get thrown out when there is a shipboard virus or people walk off with them so it was really a sad sight to see almost empty shelves. This would be a good space to display more art, have a coffee house vibe, or even just some sort of interactive space. If you are a solo traveler or have a travel companion that is introverted, plan on a lot of people watching as most activities on board are hard to enjoy solo. Nassau - Since we canceled our water activities, we decided to explore Nassau by foot and have lunch at Senor Frogs (go see Michael, he's great). We explored the Straw Market and walked around the town a bit. There is a LOT of aggressive souvenir selling, most of which are repeated items, look for local artisans that are sitting and making and buy from them then just say no thank you when you are finished. On the walking paths, a lot of "high end" shops with "callers" from all sides. If you are traveling with small children or those who have sensory sensitivities, this can be overwhelming and scary. We decided after several hours of being called after ("Mami, can I be your son-in-law!" was constant) it was time to go back and just enjoy some quiet pool time. Ok, Now the Pros - If you are traveling with kids, this is the ship for you!!! Ship: The waterslides, flowrider, rockwall (early before it gets hot), courts, putt putt golf, pools, WATERSLIDES, game rooms, ice skating rink (bring long pants and socks), laser tag, splash parks, teen rooms, WATERSLIDES are AMAZING!! Did I mention the waterslides???? I'm almost 50 and I LOVED them, totally went on them more than you can imagine. If you are are traveling with kids, you are going to have fun. You can even sit in the pool and watch family friendly movies after dinner. The side balconies on the 4th deck and deck 3 are the best places to hang out when the ship arrives and leaves the docks....it's just beautiful and gives that windy "I'm king of the world" feel. If you don't mind being in full sun, there are a lot of upper deck areas to enjoy the view the ride. However, if you need to be indoors because you fry crispy in 10 minutes, head to the Cosmopolitan during the day, it's practically always empty and has a gorgeous view from the top with wrap around windows. You can take your drink up there, a journal, book, sketch pad and have hours of uninterrupted solitude with a great view. Food: If you aren't eating at the Select Restaurants on board but are tired of the Windjammer, make sure you go to the dining room! Their food is top notch and if you get Rob & Felix as your servers, you are going to be pampered. Don't feel bad if you want to order 2 desserts or appetizers, it's totally worth it. Do it! Never leave the dining room without experiencing the creme brulee....if you don't get it, you have missed out. I've decided that anytime the dining room is open when I am on a cruise, I will be there. It saved the food experience for our trip. The taco bar by the main pool is a tasty alternative to the lunch in the Windjammer but their meat tends to be on the salty side so make sure that you get a little extra beans or rice to cut that and some lime and you will be happy! Entertainment: If you are planning a cruise and you love art, add an art budget to your allowance....oh my word, the art auction by Park West was the absolute best fun. I didn't have it in my budget but I left with 6 authenticated, signed art prints in hand and I'm waiting on my Anatole Krasnyansky print to arrive. I just kept entering raffles and participating in the art games and I'm stoked that I came home with so much artwork. I have a few that I like and I've got gifts for Christmas! Look for the piano man in the elevators, that's a lot of fun. Go to the shows....some are hokey but Showgirls was great! We saw their last performance but I'm sure it will be replaced by something else equally great. I enjoyed the Latin dancing and music on board BUT would have loved to have someone to dance with...they need to add professional dancers (like in Dirty Dancing) to dance with solo cruisers because otherwise we have to sit and watch. :( Go to the late night dance parties if you like pulsating dance club vibes on a low key level. I noted that there were a lot of in-bar activities during the day; game show type games, karaoke, bingo, wine/martini/whiskey tastings, and most were geared towards couples. Coco Cay - IF YOU HAVE KIDS>>>>>>>WOWZA! The splash park, waterslides, pools, etc are amazing, you will have a blast. It's a waterpark on an island. Plan on spending the whole day the same way that you do at a waterpark....bring your sunscreen and just let the kids RUN. Read Less
Sail Date September 2019
Chose this cruise based on itinerary to Key West and timing available, happened to be peak of hurricane season. Norwegian cancelled Freeport prior to cruise due to devastation, was planned to be a sea day which was fine, but no refund of ... Read More
Chose this cruise based on itinerary to Key West and timing available, happened to be peak of hurricane season. Norwegian cancelled Freeport prior to cruise due to devastation, was planned to be a sea day which was fine, but no refund of port fees. Due to worries about Hurricane Humberto, Stirrup cay was cancelled as well, with another sea day, with a $4 credit per person, not sure what that was about. Balcony room--Super tight on space, smaller than any other ship I've on(6-7?). Cabin would be fine for 2 guests, but 3 adults is not comfortable due to storage space. Basically kept clothes that would go in a drawer in the suitcase, could only be accessed when the sofabed is stowed. Shower is about the size of an RV, smaller than experienced previously. reserved room for 3 people, only received towels for two, but quickly corrected. Buffets were ok, but expected meals to be kind of themed for locations visited, didn't really see that, seemed to be decent variety, but rather plain. The Local has Pub-type food, wanted to try the fish and chips but serving hours were only 9pm to 5am, too late for me...would have loved to have lunch there once, but not an option. Main dining rooms were good, liked the crossings better, tried each meal in each place. Small thing, but on two separate occasions, we had two salts and no peppers, and not enough settings for our party of three, just seemed like training in progress and not polished, but attendants quickly remedied all issues. Awesome high quality sushi/rolls in the Pinnacle, used one of the free dinings there, and the other at Cagneys--Surf and Turf is a popular selection, and 8 oz Filet was perfect...Lobster was a bit overcooked, and doing it again, I would pick all meat instead. Was worried about the cabin directly under the fitness center, we could hear the treadmill pounding on the ceiling during the day, but luckily not too many people there in the wee hours. plenty of equipment in the gym. Sauna is inside the spa, but is free to access if you check in with the staff. Not a big fan of singing/dancing type entertainment, but the comedian was quite good. Service at front desk was great, we were able to split the drink package and dining package between different people. In booking, it was only possible to give all freebies to Guest 1 and Guest 2, so we asked at teh desk and they switched it...not sure if that is normal, but worked out great for the wife who isn't a drinker and we were able to dine at the fancy places together. Lots of younger people on the ship, and the free flowing alcohol on multiple sea days led to some unexpected "entertainment" factor at the pool/hot tubs (which were not hot). A new addition was a lifeguard whose job it is to keep people from holding their drinks at the pool/hot tub. Can have them on the outside edge of the edge, but not within the confines. Overall a good cruise, but small room, food variety and non-creative itinerary changes were detractors. Don't think I would choose this ship again, and will definitely be checking the square footage before booking next time. Read Less
Sail Date September 2019
Booked this 5 night cruise because we wanted a shorter vacation than typical 7 day but longer than the 3-4 day ones also offered. This was a first time cruise for my travel partner as well. I’ll go day by day to give you an idea of what ... Read More
Booked this 5 night cruise because we wanted a shorter vacation than typical 7 day but longer than the 3-4 day ones also offered. This was a first time cruise for my travel partner as well. I’ll go day by day to give you an idea of what to expect. I will review the ship and her services and not the ports since you can read about them separately (two of our port days were cancelled due to hurricane Dorian’s destruction (Grand Bahama) and a new tropical system that formed over Great Stirrup Cay (Norwegian’s private island). First, arrival at Miami airport went as planned. Finding Norwegian transport desk was very easy on baggage claim level. Staff there were friendly, professional and prompt in getting us to the ship. Once we arrived at cruise terminal, going through various stages of embarkation went so quickly we were on the ship within 30 minutes (fastest embarkation I’ve ever experience!). We were given ship information and locations open for lunch. We decided on main dining room (Crossings). Again, staff were friendly, welcoming and helped ease us into vacation mode. Food was good....wine was too lol! Note, even with drink package , whenever you are in US ports and waters, the ship will charge tax and add it to your shipboard account. After lunch we heard the all clear to be able to get into our staterooms. The Norwegian Sky is an older ship (put into service in 1999) and had a substantial renovation earlier this year. Most public areas were nicely refreshed. Even stateroom art and bed linens were updated. Unfortunately what WASN’T updated was stateroom carpet and furniture. I was really surprised to arrive into my stateroom (balcony 9268) to find stained and worn carpet and stains on love seat, in several places. That was kinda disappointing considering how good public areas looked. The bed was very comfortable. Also note, stateroom size is identical to windowed/portholed staterooms. The only difference is the addition of the balcony and bed/loveseat configuration (instead of bed being on outside wall, it’s turned to side wall leaving about 10 inches between foot of bed and cabin wall and providing access to balcony door. Also note, cabin has a full length single glass door with a wall that has a porthole on balcony side and not usual full length double glass...strange appearance, but you get used to it. Bathroom is, well...small, but it’s functional. Definitely very tight for two but again, functional. My cabin steward, Michael, always had my room freshened up and ready whenever I returned. I kinda wondered if he ever got sleep lol! He was very talkative and friendly too. I unpacked quickly (had carried our bags on with us) and headed out to the Spinnaker lounge for sail away. The lounge, as much of the ship other than buffets and pool/hot tub areas always felt roomy and not crowded. In fact sometimes we felt as though we had the ship mostly to ourselves. Not sure if it’s always that way or just for this cruise. After sail away, we had a few more drinks, then went to dinner in Palace main dining room. Again, we were greeted with smiles and immediately seated. Great service and good food. There was a nice variety on the menu. Some items are available everyday, while others only once, ask your server. Menu is the same in both dining rooms so it just depends on which dining room is your preference for location, decor and servers. Although we ate non specialty dining dinners in Palace, lunch was usually in Crossings (Palace is only open for dinner). Food generally was good in main dining rooms. Steak was cooked as ordered (med rare) too, which was nice. After dinner, we headed to theatre for evening show. Keep in mind, main dining rooms are not fast food places so plan your time accordingly if you want to make evening shows. First night show was very good! I’m fact I was surprised at the quality of shows in main theatre. I don’t normally enjoy non production shows, but this cruise the comedian and magician were really good! So, I definitely recommend seeing them. I’d also like to take a moment to say how good the cruise director Jasper is! He’s a natural up on stage and at putting people in a relaxed vacation frame of mind. Next day was port day in Key West. Ship docks at Naval dock so Norwegian provides shuttles to the base of Duval Street. Shuttles run frequently. After spending time in town, we returned to ship to get ready for our dinner at Cagney’s Steakhouse. What a great experience that was! Awesome service, ambiance and food! I can’t recommend Cagney’s enough! Day 3 was at sea...although pool area was crowded and total party atmosphere, we were able to secure lounge chairs in a quieter area close to the atrium while still having access to pools and hot tubs. Fun relaxing day. Drinks flowed freely both from the bar and servers walking around taking orders. Dinner later in Palace was good. The comedian performed in main theatre that night, again enjoyable! Day 4 was a port day in Nassau. We did not take advantage of any excursions as I’ve been here several times. Once back on ship, went to gym, small but very adequate and never looked crowded. Dinner in Palace was good, and again consistently friendly service! Next up was magician night in main theatre. This guy was really good. He was entertaining and talented. Honestly, I was pleasantly surprised at the talent on the ship. Day 5 was supposed to be a port day at Great Stirrup Cay. However that was cancelled due to weather, so we had another day at sea. Basically we had a repeat of day 3. However dinner that night was at Le Bistro, the French restaurant. This place was the biggest disappointment of the trip. I’ve eaten at Le Bistro on the Escape a few times. On the Escape, the food was excellent. Le Bistro on the Sky (while quite beautiful in ambiance) was a total disaster. The service was incredibly slow and inconsistent (can’t blame our server, he was the only waiter for our whole section). But what made the meal a total disaster was the food! NOTHING was good. The escargot were bland and over cooked. The scallop appetizer was basically ONE sea scallop cut into 3 pieces and even more bland than the escargot! The mushroom soup was runny and bland. Wine pours were small (I had the drink package so I don’t understand a pour that is less than the pour mark on the glass...I just had to wait and wait for a refill). Once the recommended entree’ (the Sole) arrived, it was over cooked and cold. I’ve eaten a lot of sole in my life in various places. I’m NOT even sure this WAS Sole. Regardless, it tasted more like the sole of my SHOE. The dessert (the Napoleon) was sickeningly sweet with cheap hard chocolate on the top. The French Press coffee was the best thing about the meal. I cannot stress just how bad this meal was. As we walked out of Le Bistro, another patron was leaving as well. Her opinion of her dining experience was spot on with ours! So, in the end. If you have a dining package, make two reservations at Cagney’s and skip Le Bistro altogether. Day 6 was arrival back in Miami. Disembarkation went even faster than embarkation! Norwegian Sky is part of a new program using facial recognition technology to process passengers. We were off the ship as quickly as we could walk! The transport for Miami airport was just as we left terminal. We boarded the bus and waited for delivery at the airport. Everything went smoothly and as planned. All in all, an excellent cruise experience. No, it’s not Crystal, Regent or Seaborn. But, the value for what you pay is really good. All the staff were friendly, professional and efficient. I would take this cruise again for a nice relaxing trip! I’d avoid Le Bistro like the plague.... Read Less
Sail Date September 2019
I booked 2 rooms, first time sailing with Norwegian, as our Carnival cruise was cancelled for weather.(sailed many times just not with Norwegian). Got to port and parking lot was full, had to lug bags 2 terminals away. Our Names weren’t ... Read More
I booked 2 rooms, first time sailing with Norwegian, as our Carnival cruise was cancelled for weather.(sailed many times just not with Norwegian). Got to port and parking lot was full, had to lug bags 2 terminals away. Our Names weren’t on main manifest which we knew due to a late booking because of our cruise cancellation, the lady on the phone said we’d be on the updated manifest. We weren’t(after waiting through security just to get to them). We were escorted to the check in counter and final got our cabin numbers wrote on our boarding pass. Went through security AGAIN after finally checking our luggage. Went to check in to create our sail cards, our cabin was already checked into. Explained our luggage was going to the room they wrote on the boarding pass, Was told a supervisor would be notified so our luggage went to the correct room. Got on the ship, went to guest services and waited a long time(first day of cruise lines) per the suggestion of the guy checking us in just to make them aware, they too said they’d let a supervisor know. Luggage never showed up, we found it in the hallway of the wrong room they erroneously gave us. Meanwhile st the second room I booked, my mother’s luggage was delivered by a vacationer who had gotten it and was also looking for their luggage hoping it showed up to my mother’s room. My stepdad didn’t get his luggage it was delivered to wrong floor (foot 8 and we were on 9) until that night, they also got different luggage for another room and had to take to guest services and wait in that horrible line again. Not a fun time. The health questionnaire is a joke, there was a woman at the buffet sick and hacking everywhere, her whole group was telling her to feel better and get some rest. My fiancé got a horrible bug on the last day of the cruise and is still sick 5 days later. This was a birthday present for my mother’s 50th birthday and her first cruise ever and it started off pretty bad. The only thing that would truly make me book with Norwegian again is their housekeepers. Ours name was Gabriel and he was AMAZING, gave us tips for the ship and suggestions. Kept everything soooo clean! Was very accommodating. Kudos to him!!! Embarkation was seamless, we walked our luggage off, easy. Excursion was awesome, easy process too. Also in Key West I love how Norwegian had their own shuttles to take you to and from the main areas. Read Less
Sail Date September 2019
Overall experience was great! Staff members were very friendly, always said " Hello with a smile", and ready to help in all situations. Food was plenty , fresh and delicious. Our house keeper Gabriel ensured our cabin is ... Read More
Overall experience was great! Staff members were very friendly, always said " Hello with a smile", and ready to help in all situations. Food was plenty , fresh and delicious. Our house keeper Gabriel ensured our cabin is clean and ready to use. Melvin made our drinks on point. Our Children care personnel always had a program for the kids allowing parents to enjoy a moment without Children. Sailing was very smooth good job to the Ship Captains. Boarding the ship was very well organized. Entertainment for all ages was plentiful. Security when embarking and while on board was on point! All staff came from different backgrounds and individual staff had a name tag and a flag representing their country of origin. Good job Norwegian ship for hiring a diversified staff from all over the world. Safety equipments were readily accessible both in the cabins and in common areas making every one on board feel safe. My overall experience, I WOULD DO IT AGAIN!! Read Less
Sail Date September 2019
This was the BEST cruise I have ever been on!! All of the staff were exceptional and really helpful. We had lots of fun, saw and embarked on many different adventures, food was EXCELLENT in all of the restaurants and getting on and off ... Read More
This was the BEST cruise I have ever been on!! All of the staff were exceptional and really helpful. We had lots of fun, saw and embarked on many different adventures, food was EXCELLENT in all of the restaurants and getting on and off the ship was easy as could be. Norwegian is the best cruise for the best price!! We had the BEST service on deck by the pool (Kevin Remy & Felipe), the best cabin steward (Gabriel), and we had a host of wonderful waiters and waitresses while dining. Both Crossings and The Palace restaurants offered amazing food and desserts and we were very well taken care of during our dining experiences. Our waiter Deyan was one of our favorites. We thoroughly enjoyed the buffet style breakfasts and the hours that the breakfast was available made it easy to eat breakfast anytime. While at the pool, we had a thoroughly attentive lifeguard (Dragan) who let nothing get past him. He was very helpful, attentive and carried on a conversation with the swimmers. He was VERY good with the smaller children who were swimming in the pool and sitting in the hot tubs. I have been on several other cruise lines and this was my first experience with Norwegian, but it will NOT be my last. I won't book with anyone but Norwegian again!! :) Read Less
Sail Date September 2019
My wife and I chose this ship, because we love the Oasis class. Unfortunately they didn't raise the bar. The cabin was great. They made the balcony bigger, but at the expense of the tub. I am just under 6 feet tall, and they mad the ... Read More
My wife and I chose this ship, because we love the Oasis class. Unfortunately they didn't raise the bar. The cabin was great. They made the balcony bigger, but at the expense of the tub. I am just under 6 feet tall, and they mad the tub so narrow I couldn't stand in it without my feet being curved. It actually hurt to take a shower. The final day I had to stand with my feet together to take a shower. Also, the partial glass screen on the tub, is not attached. I almost did a header and fell out of the tub the fist time trying to get comfortable. Be careful . The public restroom was another miss, with a tall , small urinal. Again I am just under 6 feet tall, and I had to stand on my tiptoes to use the urinal. What were they thinking. Lets make a urinal that only 6 foot 6' people or taller can use. There were many puddles on the floor, and that's all I'll say. Then there was the food. Is it me, or is RCL buying cheaper and cheaper food? The food was terrible. I took a chance and tried a specialty restaurant, when the Coastal Kitchen had absolutely nothing on the Menu that night that my wife or I could stand. I paid extra to stay in the Junior Suite so I could eat there, and it was disappointing . I have had nothing but bad luck trying RCL's specialty restaurants. Trust me, there's nothing Special about them. My last cruise was on the Independence of the seas, and my wife and I tried the Specialty restaurant plan. What a waste of money. 2-3 hour waits. Rude service. The couple next to me complained, and was berated by the waiter. Awful food. We tried to cancel after the 3rd try, but was told we couldn't get a refund. We didn't care and lost the rest of our money. On the Symphony I tried Hooked. It was terrible. The service was fast and friendly, but I just couldn't stomach it. They started me off with this cheese biscuit. It was old, hard and had no taste. Then I was brought a crab and clam chowder. I was half way done, when I bit into something that sounded like either a shell or glass. I tried another bite with the same result, but found what I hoped was a shell. I stopped eating it. Then they brought me my shrimp cocktail, and it smelled funny almost like bleach. That was enough. I stopped and called over the waitress and told her I couldn't eat here and wanted a refund. I was then made to repeat everything 2 more times and grilled by the chef, but got the refund. The food is getting worse every year on RCL. So much so, That I am not going on another RCL cruise. Even the trusted pizza at Sorrento's was bad.I am now going on their sister company Celebrity , because the food is supposed to be a lot better , and they have a NON-SMOKING CASINO!!!. You can smell the smoke within 20 feet of the casino entrance. It's really bad, and they have a new drink policy that's horrible. If you earn 2400 points in a year you get free drinks in the casino. Now you can only get 1 drink every 10 minutes. Also the one staff complaint was that this was the only RCL cruise I've been on, where the bartenders were rude. The bar was open a few minutes before the casino and they were serving drinks. I went to the counter and asked for a drink, and they berated me, and told me I had to wait for the casino to open. When the casino opened, I went up to the counter again to ask for a drink, and the Bartender snapped at me that I had to wait until the casino was open. I pointed out to him that it was, He didn't believe me. I then pointed to people , right in front of us playing the slots, and all he said was "Oh'. then got my drink. Also I was ignored a lot by the Bartenders because I was Prime (Free Drinks), and I didn't have to pay for my drinks, and I guess there would rather wait on paying customers. I was ignored several times a day. It was really frustrating . It's like the new policy was invented to prevent you from wanting to get a drink. Well it worked. I usually lose a lot of money in the casino to get the points for the free drinks, and this is there new way of saying thanks? They really should have someone that is/was a guest to check out their designs,new policies and food before implementing them on new ships, that way they could avoid all these mistakes . RCL , Please upgrade the food. It's really bad when Kraft Mac & Cheese is 10X better than yours. On the good note, was the service. As usual the service was excellent. I have no complaints at all, except the Bartenders in the Casino. My room steward did a fantastic job, as so did the wait staff in the restaurants. I thought the Independence of the Seas was my least favorite ship, but Symphony comes very close. Hopefully they will see this, and improve everything, but i doubt it. Read Less
Sail Date September 2019
We originally chose this cruise as a Cuba & Key West itinerary with a stop at Great Stirrup Cay. Our itinerary changed several times (including even as we were aboard the ship because of Hurricane Dorian) and I was frustrated that the ... Read More
We originally chose this cruise as a Cuba & Key West itinerary with a stop at Great Stirrup Cay. Our itinerary changed several times (including even as we were aboard the ship because of Hurricane Dorian) and I was frustrated that the cruise was still departing even with the storm looming but in the end the weather was pretty fantastic and we still got a chance to stop at Key West. Our family was very impressed at the cleanliness of the ship and the service throughout was fantastic. My favorite band by far was the Iguana Duo (I went to listen to them nearly every night) but many of the other acts on the ship were underwhelming. I loved the drinks at the Sugarcane Mojito Bar but found the bartenders there to be particularly unfriendly and inattentive. Aside from that, the cruise staff in restaurants and throughout were always friendly and helpful. I enjoyed the food overall and did not partake in any of the specialty dining but I would have expected the food in the main dining rooms to be more than just average catering hall quality. I did not participate in many of the ship's activities but found the bingo game to be drawn out and boring. I was surprised to find that the fitness center had such outdated weight equipment (mainly the limited dumbbells and no barbells or kettlebells). We did not book any of our excursions through the ship as it seemed that better value was found making plans on our own. The ship photo gallery was offensively overpriced--next time, we will not bother buying the professional photos. Overall, I enjoyed the cruise and will be going on another Norwegian cruise next year but am hoping to find better food (and a better gym) and more consistent entertainment on the next ship. Read Less
Sail Date August 2019
We planned our trip along with my brother and his wife who were celebrating their 51st anniversary. well the weather didn't cooperate as hurricane dorian caused a change in itinerary which was unavoidable however when we booked our ... Read More
We planned our trip along with my brother and his wife who were celebrating their 51st anniversary. well the weather didn't cooperate as hurricane dorian caused a change in itinerary which was unavoidable however when we booked our choices we picked premium bar package and paid the gratuity that goes with it $58.00. The cruise line because of the changes gave everyone free open bar and did not take away the gratuity we were charged and the explanation we received was we were getting top shelf and cruisers who got the free open bar were not. we were only given the top shelf the last two days after the fact. NCL refunded a port charge of $45.00 each. overall we made the best of the trip food was really very good entertainment was excellent one problem was our room was very hot and they had trouble getting the a/c in the room to do a good job. My wife had a minor injury the day of boarding she tripped over a bump in the gangplank fell and cut her arm and leg as well as a bruised knee kind of ruined the first day. but we will most likely cruise with NCL again as we both very much . the buffet was enjoyed freestyle dining and casual attire in the dining room. the selections in the buffet were limited in comparison to other ships we have cruised on. below I have given shore excursions poor because of the situation of changing itinerary no time to really plan our waiter was named andreas and his coworker were excellent they were attentive funny and made sure we were happy with our food. when we would ask for them the maitre'd even made him available by reassigning them from what they were doing and making them available for our meals cudos to the staff in the dining room. Read Less
Sail Date August 2019
When we sailed on the Norwegian Sky, in August, Hurricane Dorian was on its way through the Bahamas and our cruise had a change of itinerary. Instead of going to the Bahamas we went to Cozumel and Key West. We were just happy to be on ... Read More
When we sailed on the Norwegian Sky, in August, Hurricane Dorian was on its way through the Bahamas and our cruise had a change of itinerary. Instead of going to the Bahamas we went to Cozumel and Key West. We were just happy to be on vacation so the change of itinerary didn't affect our excitement about the trip. The cruise was fabulous, the ship was clean and beautiful. There was plenty to do on the ship. The pool was not as hard to enjoy as another small ship we've been on, there was always a chair and room in the pool. We enjoyed the nightly shows as well as some of the game shows in the bliss lounge. We played Deal or No Deal in the Stardust theater daily....and WON! We also won a small chunk in the beautiful casino. The ports, although changed, were still great. We enjoyed the food and the drinks in all of the restaurants. I was probably most amazed by the fact that the staff was super quick and efficient during embarkation and disembarkation both at the beginning and the end of the cruise as well as at the ports. There was little or no wait to embark/disembark. We can't wait to go again. Read Less
Sail Date August 2019
This was my first cruise but NOT my last. I even though we have a “change of plans” because of the hurricane, it was my BEST VACATION EVER!!! Fine dining at a slow & easy pace. Letting enjoy the meal & not rush. The boat gently ... Read More
This was my first cruise but NOT my last. I even though we have a “change of plans” because of the hurricane, it was my BEST VACATION EVER!!! Fine dining at a slow & easy pace. Letting enjoy the meal & not rush. The boat gently rocking my to sleep at night. The quiet library were I could read and not be distracted. The games and trivia plus the lounges ... there was lots of quiet places to get away from the action. At port it was enjoy to walk around and go back to the boat early & just relax. This was my most relaxing vacation in a long while. The water was so Beautiful & I saw dolphins. The Spinnaker lounge was the BEST leisure lounge during the day. Quiet & bright, easy to get a day and just decompress. We took photos each day with the ship & got a cute photo album. The was an unique souvenir. Plus, their were free gifts and cheap gifts with a bazaar in the atrium on our Sea Day. Some games had prizes, like dinners or drinks or gift baskets. We purchase the Bon voyage package ... it was exceptional from the decor to the food. Read Less
Sail Date August 2019
NCL had been my favorite cruise line until 8/31/19. It had nothing to do with Hurricane Dorian; they changed our itinerary to Key West and Cozumel. The ship was smoothly sailing but I paid more to get the beverage package perk. But they ... Read More
NCL had been my favorite cruise line until 8/31/19. It had nothing to do with Hurricane Dorian; they changed our itinerary to Key West and Cozumel. The ship was smoothly sailing but I paid more to get the beverage package perk. But they decided to give EVERYBODY on the ship that even though they didn’t pay for it. This was great except they didn’t get us any other perk for free or give me a refund. No one had to show their sign and sail card. I am also a red wine drinker and they told me the only wine available was the house wine and it was horrible. Tasted like it had been in a hot place or something. It had turned bad. I asked for Merlot to Cabernet to Pinot Noir and someone suggested the Malbec. I couldn’t even sip it. It was that bad. But to make matters worst, the only compensation they offered me was free water (6pack) after I complained that a bartender told me I had to pay for bottle water even though I was told at the information desk as soon as I inquired once on the ship, that bottle water and soda came free at the bars which is suppose to be free anyway. They could have offered me the dining package or something to make up for the fact they were giving free drinks to everyone on board. I even suggested it or at least give me a refund since I paid more to have it. That would have made it better. When you go on the NCL website, the sail away rate is much cheaper than the ones that gives the perks so I paid much more plus when you choose the beverage package you pay an extra fee; I think it’s for the gratuities of that package. Also, the food selection was horrible. On the top deck/buffet you hamburgers, hotdogs and chicken drumsticks and pasta that tasted like the noodles were not cooked fully for both lunch and dinner. The pizza they offered at lunch time and late evening was good if you caught it straight from the oven but otherwise, it tasted like cardboard. The main dining room didn’t even offer a shrimp or shrimp cocktail not to mention no lobster on the menu. I just ordered a steak except for one night I ordered baked fish but it wasn’t very good. There just wasn’t anything really good to choose from. This was my 24th cruise and I’ve always looked forward to the dining experience. The dining room was called the Palace. We ate breakfast there for breakfast every morning except for debarkation day. The breakfast was very good there; both in the Palace and at the buffet on top deck. The table settings were not complete, though in the Palace. I had to ask for salt and pepper and butter on numerous occasions. We ate dinner all but one night in the Main Dining Room; the Palace. One night the main dining menu was so bad that me and my husband looked at each other like WTW. NCL really let me down on this one and we went on the Sky a few years ago and it wasn’t like this nor was the Getaway in 2017. I don’t know if I can ever trust NCL again. I didn’t go to any of the specialty dining rooms this cruise. Our budget was tighter this sailing. I didn’t think I should have to in order to eat a variety of food or even good food. The beans on the buffet were even hard. I can say however, that every time I go back on ships of different cruise lines from time to time, they’ve changed things. I all in for change that makes things better but this was not the case with this ship. In spite of the food and wine, we did manage to have a good time. We love Cozumel and the Carlos And Charlie’s Beach is worth checking out. Read Less
Sail Date August 2019
I was really excited to be on the biggest and newest cruise ship on Royal Caribbean. This was also my first time on Royal Caribbean even though I've been on many other vessels such as Carnival and Norwegian. Pros: it is beautiful ... Read More
I was really excited to be on the biggest and newest cruise ship on Royal Caribbean. This was also my first time on Royal Caribbean even though I've been on many other vessels such as Carnival and Norwegian. Pros: it is beautiful and enormous with many extravagant shows that are worth watching and very entertaining. The room is really nice and spacious as well as the bathrooms. Bar Service: bought the unlimited drinking package and definitely got my moneys worth but service was probably the worst. Quite a few times I've had to wait 30 minutes for a drink. Many bartenders would not even make eye contact with me to ask for a drink. I at times had to try and get their attention (not ideal and quite embarrassing). It wasn't at all bars though. The specific one that had the worst service was at Playmakers sports bar. Justin was the one that served me and many of my family members with mediocre service. Quite rude and intentionally ignored all of us. Pro: There was one server, named Greedep at Playmakers who was amazing! Service exceeded my expectations and food came on time. Very kind and welcoming. Pro tip: Go to Schooners bar and you will def get a good drink with good service as well. Best cosmos there! Main Dining Room: did not exceed my expectations. Felt very crowded and food was just okay. Everything was subpar except for service which was excellent. Overall the cruise was fun, lots of activities to do. For the adults, definitely recommend lounging at the solarium where it is relaxing with huge bath pools/jacuzzis. Read Less
Sail Date August 2019
I have wanted to experience a cruise on the largest cruise ship in the world. Symphony of the Seas had planned a couple short voyages that fit the bill. I was able to book August 31, 2019 - September 3, 2019 and not miss a day of work ... Read More
I have wanted to experience a cruise on the largest cruise ship in the world. Symphony of the Seas had planned a couple short voyages that fit the bill. I was able to book August 31, 2019 - September 3, 2019 and not miss a day of work (off on Tuesdays and Fridays and this Monday was a holiday). Perfect! Then in the few days preceding this cruise, tropical storm Dorian became Hurricane Dorian. We were to depart Miami Saturday August 31st, spend Sunday September 1st in Nassau, a day at sea, then home. Many ships were having changes made to their schedule as the storm grew stronger. At 10pm Thursday I packed late, checked the RCCL website at 1am and saw my cruise was eliminated since the extended the August 24th cruise until Sept 4th. I cancelled my airline reservations just after that post. With an overwhelming feeling of disappointment, I went to sleep. By morning, to confirm this really happened, I looked at the website and to my surprise, no listing for my cruise. I called the helplines at RCCL. They found nothing. Luckily I screenshot the website and had it to email the representative. For 90 minutes he searched while I was on hold. Finally I got a text message with word the ship we depart early and be extended a day. I knew before the rep did! RCCL did an amazing job. I rebooked a new trip at the last minute (paying way too much) but I made it there. Embarkation: WOW. I handed a staff member my preprinted boarding passes, she scanned the barcode with her iPad and we walked to the ship. The keys are waiting for you at 1pm in your cabin door mail slot. We didn't much more than pause our walk to get scanned and we were on the ship in 10 minutes. NO WAY could this be easier or better. We went to Boleros to buy the WOW band. It was $5 and cool to have. It worked great as cabin door key, it was OK as a way to pay for drinks. Sometimes I just chose to use the card as it was easier to hand over. The readers in the bars worked ok most of the time but of course walking servers do not carry readers. Grabbed a Mojito to kick off the cruise by 11am. We dined for lunch at the Park Cafe - the Kummelweck roast beef sandwiches. Yes, they are as good as everyone says plus a nice custom bowl of salad. Delicious. Our room had good and bad. I am never one to complain. Room 14-577 was top of Central Park in the very front. Glad i tried it but I won't do it again. If you happen to book these neighborhood balconies, be aware that it is not like an ocean view. There is no privacy so your curtains will likely be closed all the time. Be aware that the 15th floor is the pool deck. You will hear foot stomps when kids run across that deck. While not bad at all, we did notice that. Be aware that in this cabin the ship's framing is a roofline just over your balcony so the great part is - always shady. I didn't care for keeping the key card inserted in a slot to keep lights and air on but I understand it's a good idea. Not a lot of normal TV to watch but who really cares to watch TV? The bed was extremely firm and our steward says they no longer offer the egg-crate pads, I also understand. We managed just fine. Plenty of room, plenty of storage, bigger shower than most ships too. But I will never choose 14th floor neighborhood balcony again. Oh it did include a bottle of red wine and two coke packages (refill cups). The shows? WOW. I have often thought NCL Epic had the natural win in this category but when I saw HAIRSPRAY, I loved everything about it. Then we saw FLIGHT and that was entertaining in a usual cruise ship show kind of way but well done with a mix of technology and live action. The ice show was 1977 and though I wonder what that year had to do with anything, there was excellent skating, beautiful costumes, and it all started amazing drones flying over the performance area giving us a light show. Loved it. Finally HIRO - what an amazing show. I would say that the price of the cruise was worth it just to see this show! Swimming, diving, dancing, arial performances, a lot like Cirque on overdrive. I am still blown away. Food. I would say it was good. Some of it was excellent, some just OK. I was shocked that the prime rib was just OK. I love prime rib. But the tenderloin and short ribs were outstanding. Salmon was better than OK but not the best. Lasagna was OK but not too good. I did order a beef stroganoff dish but sent it back because it was unlike any I had ever had...more like a pasta dish with a light brown garlic based gravy. Not a complainer - everything was edible and decent. But for the quantity served, it is still impressive. Early traditional seating is my choice. Always kind, if we wanted to rush to a show, they put us on fast pace. Wine was plentiful and they kept me with a drink at all times. Activity: WOW. Zip line - long wait for a short thrill but very cool to do. Abyss....long line and awesome anticipation for the thrill. Loved it - especially the que to actually get on the slide being all glass way up there. I ran out of time but would have body surfed the flowrider. Lines were not bad at all. PuttPutt was always in use and looks like fun. the court was half basketball half soccer. They all seemed to love it. I rode the carousel. It's been years since I had done that and well, it just makes me smile. Artwork. another WOW. Some cool stuff. A lot of weird things too. Loved the piano stairs. Didn't quite get the sound art and light art but OK. Plenty to see. Interactive art is always cool. The cruise director Ricky was fun. Led many street parties and works his tail off. They had a balloon drop at midnight day one, they had a Caribbean street party, an 80s party and a pirate parade. We sat in a sing along with a guitar player that was fun (crowd was a blast - singer was excellent). Saw a little piano playing in Schooner but I do tire of the same old 70s and 80s pop songs. Oh another cool thing on this ship is the stowaway piano player - he may be in an elevator (that's where we saw him) or anywhere on the ship at any time. Very cool!! Did I mention we were to be in Nassau on September 1st but Hurricane Dorian decided category 5 would just sit over the Bahamas and destroy...so RCCL sent us to Costa Maya Mexico instead. We were out of harms way, mostly in the hot sun. RCCL added a 4th day to our cruise so we had to get new airfare home but they didn't add any extra cost to our beverage package or Voom package. I think they actually gave us $50 On Board Credit too. I didn't care for Costa Maya but that's just me. I was glad to be there! We did not excursion there either. Just to add to controversy, I will tell you that in my opinion, all cruises should be non-smoking. I won't go in to a casino so long as there is smoking - so I didn't even visit it on this trip. Celebrity has no-smoking in their casinos. A different vibe for those of us that don't like the smell. But to each their own and I was just fine without it. I didn't plan to buy a NextCruise certificate but I did because this was my new favorite cruise. Finally getting off the ship - WOW. We chose late as possible because our flight was 12:30pm. We got tags #69 9:00am. Teh drink package still got us premium coffee drinks for free the day of departure. We waited it our in the Cafe Promenade. When we left the ship we walked into the terminal, chose our bag from the 100 or so still left there and walked to customs. No need to even bring out a passport of fill out the declaration papers...we walked up to an iPad that took our picture, waited a few seconds, got a green check mark and we were out to the taxi line. No more than a couple minutes to get in and no more than a couple minutes to get out. Way to go RCCL and US Customs! Read Less
Sail Date August 2019
We were the cruise that no one was really sure we would be able to even take because of Hurricane Dorian! Royal Caribbean was AMAZING at communicating with us and letting us know the advantages of hanging in there with them and assured ... Read More
We were the cruise that no one was really sure we would be able to even take because of Hurricane Dorian! Royal Caribbean was AMAZING at communicating with us and letting us know the advantages of hanging in there with them and assured our safety so we decided to go ahead keep our reservation and take the cruise. This ship is the nicest ship we have ever had the pleasure of taking, We have taken many cruises on many different lines. We are now have Platinum Status on RC so we are trying to continue growing our reward level on this RCI ships and family. We absolutely LOVED every single part of this ship! The Rooms were the largest and spacious and beautiful. The ship is immaculate, the food was excellent, and the service was awesome! I cannot tell you how pleased I was with my experience! Royal Caribbean knocked it out of the park with this Ship and this Cruise. There really were so many differences to this cruise and this ship than so many others. It was just a way different class of ship than so many others! Read Less
Sail Date August 2019
Sailing out of Miami we did the Little Havana Food tour and had a great time. When we were leaving for this trip, Dorian was just a little puff. How all that changed. Overall we had a very nice cruise. In Key West and Nassau we walked ... Read More
Sailing out of Miami we did the Little Havana Food tour and had a great time. When we were leaving for this trip, Dorian was just a little puff. How all that changed. Overall we had a very nice cruise. In Key West and Nassau we walked around on our own. In Freeport we did the glass bottom boat tour and it was very nice and saw lots of sharks. I was talking to our bus driver and another tour lady and it looked like Dorian may go north of them at that time but that’s not how it turned out. I hope all is ok with them. I think we were the last ship out of Freeport. Everything was great with the cruise but we had to skip the private island because of Dorian. Although we were looking forward to our cabana, it was a small price to pay for what the islanders had to deal with. The really surprising thing was how quiet people were when the captain was providing storm updates. They did a nice job with letting everyone know what was happening with the info they had. Great job NCL. Just booked Greek Isles for 2020 and will probably get a couple others in before then. Kudos on helping out the people there with the Breakaway and best wishes for a speedy recovery. Read Less
Sail Date August 2019
Cruise was shorted due to hurricane Dorian. Told a day at sea but was docked in miami, herd like cattle in customs, held for hours while they hunted down 5 guests on board. Left on the boat all day and wasnt told we could roam miami until ... Read More
Cruise was shorted due to hurricane Dorian. Told a day at sea but was docked in miami, herd like cattle in customs, held for hours while they hunted down 5 guests on board. Left on the boat all day and wasnt told we could roam miami until 5:50 that afternoon when you had to be back on the ship at 7. The buffets were same food daily, only thing I can rave about is cagneys steakhouse. Norweigian offered only 20% refund on VOYAGE. Mind you a 3500 cruise we were offered 333.52 after being told by staff they took us back to port so they could get.ready for their next cruise. We watched from boat as they loaded and stocked their cruise ship all day while we were bored with nothing to do but walk the boat, eat or sleep. At port so everything for entertainment was closed. Way disappointed. Read Less
Sail Date August 2019
Chose this cruise for wanting to celebrate my husband's birthday on a cruise, enjoy the longest water slide (was fun despite long wait on hot deck material with bare feet) and spend the day on CocoCay. Yes, the storm, Dorian, closed ... Read More
Chose this cruise for wanting to celebrate my husband's birthday on a cruise, enjoy the longest water slide (was fun despite long wait on hot deck material with bare feet) and spend the day on CocoCay. Yes, the storm, Dorian, closed CocoCay and we understand since we live in Florida. But, the quality of the staff, enforcement of expected passenger behavior and rules totally lacked on this cruise. The cabin was booked as a GC balcony and although near the service elevator, it was more quiet than expected. The cabin was disappointing as far as the bathroom and balcony. Cracked shower tube, green growth around the faucet and the mirror was disgusting. Inside the cabinets were rusted. The closet was sufficient, desk area fine and the larger TV good. The pillows (only one kind available) were good for us as we like firm. Mattress wasn't the best. The balcony door was extremely hard to open and lock. Noise from neighboring cabin came through the balcony door. But, Janet, our cabin attendant was one of the best ever. Always understood and enjoyed our conversations. Never failed on remembering a request. Kept our ice bucket full, cabin as clean as possible and even placed a Happy Birthday Surprise decal on our cabin door for my husband. Check-in was easy and swift. $22.00 per day to park in new Terminal A, but the ease of dropping luggage at the elevator and the "car to bar" wasn't quite that but close. Cabins opened a half hour later than normal. Had lunch in Windjammer since only venue open. Normal pushing, rude passengers fighting for tables. The Carvery Chef got the "rude award" for embarkation day. I asked him point blank twice if another roast beef was coming out. He ignored my first request and then pointed to the leftover scraps he expected me to take. Most of the staff has this blase' attitude. They'll do their job, but not really looking like they're enjoying it. Even the officers who circulated had a glazed look while walking through the ship. Only encounters with officers in the Diamond Lounge were as expected. Genuine and engaging. DL Concierge a gem, too. While on subject of the Diamond Lounge, once again it amazes us that for being loyal Royal Caribbean passengers, the choices and quality of liquor is less than before. The vodka, New Amsterdam, is disgusting. Wine is not good either. The Spa's Steam Room was down the entire cruise. The Ladie's Room near MDR deck 4 was hidden around a column and sign not lit for entire cruise. Never routinely cleaned. Overflowing towels spilling out of the wall receptacle that the lock was broken and for days just opened and closed with movement of the ship. Last night the missing lock was replaced by a rubber band that attempted to keep it closed. One night the bathroom was closed. And every bathroom I visited was sloppy. Or stalls locked empty obviously since toilets did not function. Or ceiling lights out. Not having a MDR table placed on our cruise card, we visited a MDR Captain in the afternoon who told us we had to come back at 6PM to speak to a manager. We had our DL Concierge handle for us. Even she was surprised we were treated that way by the Captain. The waiter was fine although he repeatedly forgot items we asked form. His assistant was scary as terrible bad breath with teeth to match. The food was just OK. Best were the lamb chops served on hubby's birthday. Had Creme Brulee' one night and top was soggy, custard almost watery. We love to spend time in the Solarium and it appears nice on the Navigator. Would be if the no kids under 16 rule was enforced. One day the main pool was closed since obviously a child vomited and another defecated. The ship decided to let kids use the Solarium pool. Why should the paying adults be penalized for a child's actions? On the last day, the lifeguards made parents leave the pool and take their severely challenged child with them. Guests in pool repeated asked the lifeguard to allow them to stay but no. They were forced to leave. Last afternoon aboard know there were too many people in pool and over limit. Nothing done. A guest had a wireless speaker on edge of step area of pool blasting music he chose from his cell. Nothing was done. Heard from reliable frequent passenger about the Wednesday night Quest show. Seems multiple passengers had no second thoughts about removing clothes to reveal their requested piercings, tattoos or men's underwear. We did enjoy The Edge concert earlier the same evening. Had seen them on another cruise and wanted to see again. It is the opinion of frequent cruisers that the ship's Captain reflects the tone of the officers and staff. This Captain needs to spend a lot more time around the ship and correct attitudes and expectations. Read Less
Sail Date August 2019
The people serving on this cruise were awesome. A special shout out to Katherine San Juan for her energy early in the morning in the dining room buffet area. "washy washy makes you happy" loved it!! and to Edith from Peru and ... Read More
The people serving on this cruise were awesome. A special shout out to Katherine San Juan for her energy early in the morning in the dining room buffet area. "washy washy makes you happy" loved it!! and to Edith from Peru and and everyone else that cleaned our room, always with a smile and a friendly good morning. The food could be better at the buffet. The stateroom was comfortable, the bed was great had the best night sleep ever. the embarking was a smooth process. The entertainment could be better and the food as well. I definitely want to do another family trip and bring more family members, can't wait for my next cruise. I want to try another Norwegian ship and a longer cruise. This cruise in the overall was awesome and everyone was very friendly. The Stirrup keys Island was amazing, had a wonderful time there did not want to leave you left the best for last. Thank you Norwegian Sky. Read Less
Sail Date August 2019
I wanted to do a cruise for my birthday this year and after looking at several cruise lines we chose the Norwegian Sky because we liked the idea of cruising Freestyle. It was AMAZING! This was our first time cruising with Norwegian and we ... Read More
I wanted to do a cruise for my birthday this year and after looking at several cruise lines we chose the Norwegian Sky because we liked the idea of cruising Freestyle. It was AMAZING! This was our first time cruising with Norwegian and we were so impressed that I honestly don’t think we will ever cruise with any other cruise lines. Everything was perfect from the price of our cabin, to the food, the entertainment and the drinks. We did not buy any specialty dining bc we aren’t big foodies but the choice of food was plenty. We aren’t breakfast eaters so I can’t give any tips on that but for lunch and dinner we chose to eat at the Palace or Crossroads. We did eat pizza one day up on the pool deck. We never ate at the buffet on the ship but we did at Great Stirrup Cay and the food was ok but we are not big buffet eaters. We loved Great Stirrup Cay and if we ever go back we will definitely be booking a cabana!! The ships entertainment was great and they also had a funny comedian. We also bought bingo cards and deal or no deal cards in which my husband got to play that game on stage and won $40. Our cabin was on the 10th floor inside cabin and it was perfect for us. It was the same size as our camper so we felt right at home. The only thing that I didn’t like was the pool. I felt like too many people were hogging it but other than that it was the best time ever. We did take extra cash to tip our servers even though we knew we were tipping them at the end. They definitely knew us by our faces and always appreciated the extra tip. We didn’t travel with kids but we did explore the area geared towards children and it looked like they would have fun at the arcade and the other room was like a preschool. All in all we had a fantastic time! Read Less
Sail Date August 2019
We chose this cruise as a replacement option. Our Cuba cruise was cancelled by presidential order and NCL offered us to take this cruise, instead. Although the itinerary wasn't our first choice, vacation time was set aside and this ... Read More
We chose this cruise as a replacement option. Our Cuba cruise was cancelled by presidential order and NCL offered us to take this cruise, instead. Although the itinerary wasn't our first choice, vacation time was set aside and this was our only alternative. NCL discounted our cruise 50% and gave us a 50% discount towards a future cruise. Therefore, the deal was right. The vessel looks beautiful inside. We learned it was recently refurbished. Other than difficulty finding public bathrooms (few and far between), and the A/C blasting far too much, particularly around the Stardust theater (trust me, way too cold), the cruise was fabulous. The attention to detail and the incredible high customer service made it even better. Our recent experience with NCL wasn't good. Customer service was lacking, and the little things missing. This time around everyone was very attentive to our every need. A couple of disappointments included learning that our Platinum standing was limited to on-board discounts. We did not receive our "usual" perks (water, champagne, free laundry, free specialty dining, etc.). NCL claims that said perks are reserved for cruises in excess of 5 days, which was news to us. We had never heard such thing before. We did two tours: Atlantis on our own and swimming with the pigs. Both were perfectly organized and fun. A final thought: NCL must realize that Royal Caribbean and others charge virtually the same, do the same itineraries, and have a better reputation. Every time NCL changes the rules, it turns us off. We have two more cruises coming. Afterwards, we are going back to Royal. Read Less
Sail Date August 2019
This is one of NCLs smaller ships, minimal extras, meant for short trips. Our room was a porthole oceanview, the window was larger than we expected. Shower didn't drain well, notified front desk and it was resolved immediately. ... Read More
This is one of NCLs smaller ships, minimal extras, meant for short trips. Our room was a porthole oceanview, the window was larger than we expected. Shower didn't drain well, notified front desk and it was resolved immediately. Local Pub (their version of Sheehans) was not 24 hrs as we hoped but had a similar menu. The sushi was fantastic but kinda tucked away, you had to know the ship had it to find it. Entertainment and activities were as expected, meaning smaller boat smaller productions however they were good. Our cabin was always clean, but we didn't get any towel animals...first time that ever happened and were a little disappointed because it is something we always look forward to. We went swimming with the pigs in Freeport, it was a fantastic experience and even took us to another location to go shopping. The island is repairing after the hurricane and things to do and places to shop are limited. Nassau we just walked around and found a fantastic bar called Pirate Republic Brewery...wonderful staff, craft beers and food. GSC was nice, we snorkeled (a lot of jellyfish) and enjoyed lounging in the sun. Food and drinks are included (NCL owns the island) and the buffet was good. We would probably not go again as this is definitely a younger less respectful group of people who cruise. Maybe it was the time of year or the fact that it is a short, alcohol included cruise. Read Less
Sail Date August 2019
Summary Pros: *Wonderful kids camp - ages 3 to 11 are all together and my kids said it was the best Adventure Ocean camp they’ve been to *El Loco Fresh Taco Station - food was good and they had enough ready items that you can ... Read More
Summary Pros: *Wonderful kids camp - ages 3 to 11 are all together and my kids said it was the best Adventure Ocean camp they’ve been to *El Loco Fresh Taco Station - food was good and they had enough ready items that you can grab something *For the size of the ship, pool options were good *Fun and attentive staff at Windjammer (if you can find a table to eat at) *Cool guy rides the elevator playing a piano! Cons: *Lack of entertainment - there was basically a comedian and 1 ice show that was shown twice *Navigator and Royal App out of sync so you could miss one of the VERY FEW events on board *Waterslides are cool in concept, but there were absurd wait times (+1 hour) for the Blaster slide and only a few mats for the the Riptide so only the same 15 people can ride it and you have to basically wait for someone to not want to ride it anymore , including port days! *Coco Cay bungalows are a complete waste of $400 and in general, excursions are over priced at Coco Cay The Details We are a family of 5 - 2 adults and 3 kids ranging in age from 4 to 10 and we are experienced cruisers; we are Emerald with Royal, and have status on Carnival, Disney and NCL but admit that Royal is our preferred cruise line at the moment. This was our first time on Navigator of the Seas but we’ve sailed Mariner, Oasis, and Allure recently. We knew Navigator was much smaller than Oasis and Allure and comparable to Mariner, so we knew what to expect, sort of. This was BY FAR our least favorite Royal Caribbean experience. The boat is OK, but there were a lot of small things that added up and left us frustrated and annoyed more often that I should be on vacation. There were some highlights but overall, I would not recommend this itinerary; Royal has much better experiences, including the Mariner. This was an overall, very subpar experience for us. It was not all bad, however. The ship was recently updated, which is how the water slides were added, the specialty restaurants added and according to the staff, how the kids camp was reconfigured. The camp, again according to the staff (I didn’t verify) is the first and only in the fleet to have ages 3-11 all together. My kids, who are experienced “Adventure Oceaneers” RAVED about the camp. They said it was the best one yet! Staff was very nice and friendly but there is a 90 person capacity to the camp so while I don’t know of anyone turned away, it’s possible, I suppose. The dining room was OK. Staff didn’t really go above and beyond like they usually do. We had early seating and only ate there on nights 1 and 3. Nights 2 and 4 we did Windjammer/Cafe Promenade so that may have played into the issue, but dinner took a solid 2 hours so we decided to mix it up for the kiddos. Johnny Rockets was nice. It was an “express” which I personally prefer because you only pay for what you eat and you only order what you want. On other boats it’s a cover and you can eat as much as possible. On this ship, they give you a pager and you can eat your food anywhere on the ship, although there are about 4 tables near the restaurant on the pool deck. Opposite Johnny Rockets is El Loco Fresh Taco. On other ships this is where the grill for hot dogs and hamburgers typically is. I personally loved this venue. They have warm flour tortillas, and will serve you the protein and you can then hit the toppings station and add lettuce, salsa, cheese, cilantro, etc. They also offer premade cheese and chicken quesadillas and beef and chicken burritos, and tortilla chips. Wonderful for a quick way to feed hungry, soggy kiddos! The opposite could be said of Cafe Promenade. Since the boat is smaller there’s no Sorrentos so the only place to get pizza was at Cafe Promenade. They had 2 lines and we could just get pizza or the sandwiches. I left my oldest to watch the other 3 because we were in a rush to do the escape room, and I tried to order 4 cheese and 4 pepperoni slices. I waited on line for 5 minutes and was denied. The pizza limit is 4 slices per person! I pointed to my children and said “I need to feed them all dinner, they’re too little to wait on line with me and carry hot pizza?” The woman, Jialu, said “maybe you should drop this off and get in line again.” So I did. Waited TEN minutes next time because people came and by time I get up to the front she was out of cheese pizza and said “3 minutes” so I waited TEN MORE minutes for 2 slices of cheese pizza. I get it, I understand the procedures but when you can see my kids with no plates of food and unapologetically ruin dinner for my entire family it’s absolutely absurd. Not the Royal service I am used to. Windjammer is great, staff is great, food is standard but it’s way too tiny. We almost never got a table in there. I really wish they removed Jamie’s and Chops and let people eat in peace, but alas we had to take our food to our room for lack of seating more than once. There’s also an good balloon artist at breakfast who made really cool balloon animals for the kids for free, which my kids were delighted with. Aside from the seating availability, great service in Windjammer! Entertainment on the ship, compared to others, is light at best. There is one show and one ice show. Ice shows were at 1 and 3 pm on the last sea day and the one show was after Coco Cay. Other nights there was a comedian. Not anywhere near what you get on Oasis or Allure. Not a lot of activities planned for the days either, especially the sea day. Perhaps it was just a lousy cruise director but there wasn’t too much to do on board. The printed Navigator Times/location planner was not in sync with the Royal Caribbean application so we decided to do trivia on sea day to entertain the kids and the app sent us to Boleros. Well at 10 minutes past, another guest asked the bartender (who pulled out the paper) and said “no it’s in Schoonmaker bar”. We had 3 really disappointed little kiddos and they had 2 annoyed parents. When we told the person running it she unapologetically pointed to the paper and said “you should always check the paper one. The app is usually out of date.” Great. There is the main pool and splash area and 3 hot tubs (2 on deck 11 and 1 on 12). For the size of the boat the pools are fine, arguably bigger than what I’ve seen on other ships so that was nice. We did not use the Solarium pool because of the kids but that looked nice too. Another addition of the remodel was The Perfect Storm. The Perfect Storm is the area with the 2 waterslides - Riptide is a slide that requires a mat, which is provided at the bottom of the slide. There are about 15-20 mats on board, so if you don’t get a mat, you have to wait until someone doesn’t want to ride anymore as they don’t collect the mat at the bottom of the slide; if you have one you can keep it and ride the slide over and over. This caused some frustration and disappointment from hot, soggy people who want a turn. Even on port days there is a wait, which was very disappointing. The other slide is called the Blaster and is very similar to Disney’s Aquaduck. The tube holds 1 or 2 people but the combined weight of the 2 people had to be 100 lbs. The height restriction for this was 48” I believe, but it was less on Riptide so my youngest could only do the Riptide. The wait for the blaster was insane - over an hour at some point. There’s nothing you can do; it’s a bit of supply and demand but it was not really worth the wait. Tip - this is not much different from any other cruise, and we planned for it! We fed everyone a HUGE breakfast before boarding the boat and everyone boarded In bathing suits so we went straight to these 2 slides. There were plenty of mats available for Riptide and my older kids did the blaster about 10 times. Thankfully we kind of got our fill because there was not a opportunity to ride again due to the long waits/lack of mats. We rode the slides and did FlowRider until they got bored, basically on embarkation day. Then we grabbed tacos and went to muster! The FlowRider staff was OUTSTANDING. I’ve done it on other boats and usually they tell you what to do and you wipe out. Here they really worked hard to get people on the board and kneeling, etc. My oldest left it feeling accomplished and not frustrated which was awesome. The casino is eh. The non-smoking section is like 15% of the place so it just stinks in there. Nothing too outstanding either way. Finally, Coco Cay. We had not been in a while and they are constantly remodeling so we booked the Beach Bungalow. It was $399 and accommodates 6. We’ve done cabanas at Disney, and with Royal but the $800 cabana felt like more than we needed so we did the bungalow. It was an absolute waste of money. We got off the boat at 8:15 which was great! Got the the bungalow and checked in. There were LOADS of free chairs and umbrellas on the beach at that time. We get our bungalow only to find out the section is neither private nor patrolled! We had people who did not pay sit on our lounge chairs, smoking cigarettes next to us, and laying out in front of and next to our bungalow! All you get is a 1 walled building, 4 bottles of Evian, 2 floating mats and 4 loaner beach towels. You get no privacy, and 2nd hand smoke. I asked those who were using our chairs to move, and they did, but they simply brought chairs down from the beach area. It’s not patrolled so I had to tell the people at the check in area that they were like on top of us. When I told them they moved the chairs but the guests didn’t leave, they set up their towels and lit their smokes! Anyone is allowed - it’s not roped off or patrolled - you don’t even get bar service and it’s a decent walk to the buffet. I STRONGLY discourage this particular excursion. Other than that, Coco Cay is ok. I realize Royal is trying to accommodate all price points but I think that things are kind of pricey. $80 for the water park is ok but it was PACKED. We didn’t do it but we could see the waits for the slides and it wasn’t pretty. The free stuff was fun. We explored a little after my oldest got stung by some jellyfish. They have a cute pirate splash pad with kiddie waterslides and another area for kiddie waterslides and a bucket that fills and splashes. It was nice enough. The buffet was very good; Royal did a good job planning the area to eat and it has ample food options and seating. Overall, it was, again, my least favorite Royal experience. Will not do this itinerary again, simply not worth it to us. My recommendation is the Oasis, when it returns Read Less
Sail Date August 2019
My family and I were looking for a quick getaway before school started back up again. We mainly chose this cruise because we wanted to see the newly renovated CocoCay and it did not disappoint. The ship was spotless, had plenty of staff, ... Read More
My family and I were looking for a quick getaway before school started back up again. We mainly chose this cruise because we wanted to see the newly renovated CocoCay and it did not disappoint. The ship was spotless, had plenty of staff, tons of places to sit and hang out. Our inside stateroom had a virtual balcony that we loved. We were expecting a small picture of an ocean view, not the full size live video feed. It was awesome!! If you are bored on this ship you are not looking hard enough because there are so many hints to do and see. Our dining room experience was awesome, we loved our waiters Rodrigo and Tomas and the food did not disappoint. I think I went to El Loco Fresh on the pool deck probably around 10 times throughout the 4 day cruise. The food was amazing and depending on how hungry you were you could get a snack or a meal. They advertised the Perfect Day at CocoCay a LOT but it lived up to the hype. The thrill park was tons of fun and the pool was refreshing. There were waiters everywhere and bathrooms and food were plentiful. I have been an avid NCL cruiser in the past but this Royal Caribbean cruise was a welcome change and I am looking forward to many more of them in the future. I can’t recommend this ship enough! Read Less
Sail Date August 2019
This was our first cruise. Brought my mom along. 3 in an oceanview stateroom was plenty roomy. Made sure to pack efficiently and brought hanging shelves for mine and hubby's clothes. Everyone on board the ship was so ... Read More
This was our first cruise. Brought my mom along. 3 in an oceanview stateroom was plenty roomy. Made sure to pack efficiently and brought hanging shelves for mine and hubby's clothes. Everyone on board the ship was so amazingly friendly! Always with a smile, always offering to help you out, etc. The only "complaint" would be that the buffet served the same food pretty much every day. Just wish there was a little bit more of a variety. The meals in the main dining rooms were great and the service was wonderful. Mom didn't care for something she ordered so they promptly got her a new meal. Another time we had ordered dessert, but I needed to get my mom back to the cabin quickly, so they packed it up and sent it back with my husband for us. Extra special touches!!! We truly loved it! So much so that I'm booking next year's cruise already! You've got loyal customers, Norwegian! Read Less
Sail Date August 2019

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