Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...
Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
NOTE: We were only on the first segment from Miami to San Francisco.
The following review is intended to provide helpful information to those considering cruising on the Oceania Insignia. Please remember that this is only one person’s opinion and may not reflect your view or the opinions of others. I will be providing a grade for each of the ship’s various services along with an explanation of ...
This was a crossing that lasted 23 days. We chose it largely for the ports. Unfortunately we were closed out of several due to Covid or weather. I understand weather as a reason for not docking, but I don't get the poor transparency. We all had to jump through the Bermuda protocol hoops prior to embarkation but then we didn't go there- likely due to folks not understanding the protocols. ...
This is my second cruise, aboard the same ship Riviera. However it was my first time as a solo traveler. The ship itself and everything included in it was wonderful! However, the service was very poor. As a solo traveler, I was virtually ignored when it came to service. So badly so, that after the first two reservations in the specialty restaurants, I cancelled my future reservations since I did ...