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3 Mexican Riviera Repositioning Cruise Reviews

Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. ... Read More
Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. There was no priority boarding for anyone other than the Haven. We then find out Seattle had been cancelled from one of our stops and we would spend 2 boring nights in Victoria BC. The food aboard the Bliss was average and we could not get a reservation to the Specialty Restaurant Cagneys. We had to make reservations to go to the show Jersey Boys ( this was a very good show). The other show about the wives of Henry the 8th was a disappointment, I thought being loyal to one cruise would reap some benefits like priority boarding, apparently being a Gold member meant nothing for boarding in Vancouver. I will start looking at other cruise lines for my future trips. Read Less
Sail Date October 2019
It's nice being able to jump on the ship in Los Angeles for a short 7 day cruise we're only 18 minutes away. But that was the good part. We've done this cruise fifteen times and I'm not sure what went wrong or if ... Read More
It's nice being able to jump on the ship in Los Angeles for a short 7 day cruise we're only 18 minutes away. But that was the good part. We've done this cruise fifteen times and I'm not sure what went wrong or if it's just the Captain on the Emerald. It felt like we were on a training voyage. The crew was lost and confused and could never answer a question or help you. We were traveling with ten other family members that weren't in a suite so we sat in Main Dining most of the time. Had a set table but continually had the wrong meals served and it would take fifteen to twenty minutes for everyone to be served. I know, we shouldn't complain about eating, but that's part of our job on a cruise!! Club Class dining was amazing, still the same menu but the waitstaff knew their jobs. Breakfast in the Crown Grill should never be missed, was worth the cost of a Suite! Kind of tell you how they feel about folks that book an inside room! Then there's always Horizon Court on the Lido Deck. I'm not packing a suit for a seven day cruise so up we go. Not much to say about the food there, salad bar consisted of some shredded lettuce and cherry tomatoes, that's it. Wasn't much of an entree either but there was a large mixture of warm things to choose from and the best bet for dessert was a cookie. Everything else was gluten or sugar free . . . hey! I'm on a cruise! Getting off the Ship! Whew, platinum member in a full suite! We get our own private disembarkation lounge. We travel light and only in our 60's so we can still move a little and choose self embarkation. Asked for Group 1, ended up in Group 4 and our lounge was on Deck 5. Had to go up two floors to get off and couldn't get a free elevator. Most of the ship had disembarked by the time we got off. Would I go back! The way I feel now, nope, there's a lot of other choices out there. I'll probably end up on a Princess Cruise sometime or another but I'm steering clear of the Emerald, it was just that bad! Read Less
Sail Date November 2017
Left LA round trip Mexico (a cruise that we've done 24 times prior) with stops in Cabo, Mazatlan and Puerto Vallarta. I enjoy this itinerary because it is relaxing and after traveling there so many times, I know where to Christmas ... Read More
Left LA round trip Mexico (a cruise that we've done 24 times prior) with stops in Cabo, Mazatlan and Puerto Vallarta. I enjoy this itinerary because it is relaxing and after traveling there so many times, I know where to Christmas shop. I just love Mexico and their culture and people. The Jewel was my first time on the NCL Line. Their embarkation is the BEST by far. We arrived at 9:45am and was on the ship unpacking at 11:00am. Lunch was served and then off to the upper deck to just lounge around and get into the cruise spirit. It was like you had this extra day on the cruise. Off for a nap then ready for dinner. The choices of restaurants was wonderful and each one carried a theme as to the cuisine. Our room 9104 with our room Steward 'I Dewa Putra' was incredible. We explained to him our preferences about 'real sugar versus chemical sugar' and we enjoyed regular coffee instead of decaf. Towelselections, bed arrangements, and other incidentals that make our trip our own. He remembered, and was just a wonderful gentleman who worked around my schedule of sleeping late (10:00am) and continental breakfast by room service. He was the intrigitual part of making our vacation unique and special to us. Our room was the smallest we've been in with the bathroom toilet area even smaller!! I'm 6'4" and 220 lbs. I banged by elbows everywhere in the toilet area. Just how many passengers can you put on a ship? See NCL. Not good. The food from what I was served was poor to fair. My spouse's meals were enjoyed with gusto. One evening I ordered room service for dinner and had the "herb 1/2 chicken with veggies, baked potato, and a side sauce". It was INCREDIBLE!!! Seriously it was one of the BEST meals of the cruise. My other meal was from Chin-Chin Restuarant. Again one of the best meals that was INCREDIBLE!! The support staff who tends to your food orders, does so with such professionalism. Friendly, humorous and just full of life. They are amazing. Now comes the bad part. Effective August 15, 2015, NCL started this "Service Charge" of $13.50 daily for certain staterooms and $14.50 daily for suites. Read the "Ticket Contract" about these fees and its states in Paragraph 3 sections (a) to (d) about how the fees are up to your discretion but these fees are USED, dispersed and dispersed to the staff and crew subject to "JOB PERFORMANCE" reviews. That makes each and every passenger over the age of three (3) becoming a part of the employer/employee relationship. Then try to go to the Pursers Office (front desk) and get these fees removed from your account. After 4 hours of discussions about how you get a refund between 2-4 weeks, I made it very clear that I had spoken to my Credit Card Company and was told by said Credit Card Company that if NCL refused to cooperate I would be able to dispute the entire balance and that my balance due could be tied up for 60-90 days. When you "do the math" there was 2,700 individuals on board my cruise. It was a FULL cruise. 10% was 3 years and under, that leaves 2,430 X $13.50 (average) = $32,805.00 daily X 7 days = $229,635.00 per week of "Service Fees" that NCL purports goes to the entire staff BASED upon compensation packages for each individual's. $229,635.00 X 4 weeks = $918,540.00 in "Service Fees" per month. Do the staff and crew get a "Performance Review" monthly or quarterly, half a year or annually? As a business owner you're paying NCL's payroll. If not then where is the "Service Fees" actually going to? After the signing of the "required documents" where you have to state why your not willing to give your stewards, waitress, bartenders and the like a tip, I made it VERY clear that I was not going to complete any of that as I wasn't, at the time, displeased with any of the service staff. I tip to whom I wish, not what is expected by NCL. The guilt trip that ensues is enough to make you lash out against NCL having their hands in your pockets trying to get every penny, nickle, dime, quarter and dollar. Room Service is $7.95 with 18% gratuity. Any other cruise line does not charge this. I do in fact give room service staff a tip for bringing my meal to me. I give individuals CASH not placed upon my account. I've always done this. AND never had to be charged for "room service"!! These policies of paying for the payroll of the staff and crew on board the ship is really a disgrace. NCL has take the position that although this is not mandatory, the front desk comes across as this is the way things are and does EVERYTHING in their individual powers to discourage you from waiving your RIGHT not to do this. It is despicable and not the way to grab money from your passengers. The ship was very nice and kept clean. All crew and staff when they walked by you would smile and say Good morning/afternoon/evening. They made you feel good with being onboard. The disembarkation was unique as well. NCL has this "easy walk off" and if you have limited luggage, can carry your luggage off with you, you can leave early when the ship has been cleared. Just stand in line and first call your off. This was wonderful. All in all, this cruise was comfortable, relaxing and just what the doctor ordered. The constant penny, nickel and dime attitude of NCL is not. Will I travel on NCL again? Time will tell. Read Less
Sail Date December 2015

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