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3 Mexican Riviera Singles Cruise Reviews

Just wanted to get away for New Years.....we had taken several NCL cruises in the past so we felt comfortable choosing them again. We like cruising because we like to be pampered and enjoy some nice meals while we relax. We usually boook ... Read More
Just wanted to get away for New Years.....we had taken several NCL cruises in the past so we felt comfortable choosing them again. We like cruising because we like to be pampered and enjoy some nice meals while we relax. We usually boook suites in the Haven just for these reasons. NCL totally dropped the ball on this cruise..... My wife was horrified at the spa.....a woman was assigned to her who had never done a massage in her life.....she burped in my wifes ear every 2 minutes....when she asked to speak to a manager, she was avoided for 3 days and then told that there was nothing that could be done. We went to the buffets that were lacking any flavor or variety.....nobody was putting any extra effort into anything !!!! We tried to go to O'Sheehans for a "break" and were served wings with feathers still on them......we pointed this out to our server who looked at us strange and asked us when we expected her to do about it !!!! The specialty restaurants were just not up to par......we have dined at these restaurants SO many times in the past and we know what its SUPPOSED to be like......its just as if nobody cares anymore...... Thank God we already knew the Haven concierge from a previous NCL cruise to Italy....if not for her and our butler, this would have been even MORE of a nightmare. I believe that NCL came up with a great idea for their freestyle cruising....and that this gave them a lot of business.....unfortunately, they are now obviously resting on past laurels. I sent in all of this (and more) on a survey and nobody from NCL responded..... At this point, I really dont expect them to and we will probably cancel our Fall Foliage cruise with them for later this year..... Absolutely no fun involved at all when you are looking more forward to getting home than being on the cruise !!!!! At least when I got home, I only had my wife yelling at me....on the cruise, I had to deal with the "bingo-mama" and the other "entertainment staff" that was clearly more comfortable questioning the perceptions of the passengers rather than trying to address any possible problems..... At least I was happy to get home to my own toilet.....lol......the one in our cabin would spit the toilet water back up at the person sitting there every 2 minutes......never asked for a bidet....??? Read Less
Sail Date December 2018
Do not cruise this company. The second cruise with them I had taken. My toilet overflowed from day one repeatedly and they did not change our room. My personal belongings being ruined and they did not replace. We were forced to sleep in ... Read More
Do not cruise this company. The second cruise with them I had taken. My toilet overflowed from day one repeatedly and they did not change our room. My personal belongings being ruined and they did not replace. We were forced to sleep in a sewer smelling room for 8 days. They said they would refund us at the end of the cruise but instead they have us a 100 dollar credit and said that was enough compensation. The food was horrific, it was worse then airplane food, so much of it was unedible, we couldn’t bare to eat it most of the time. The ship was so filthy and so packed full of people. Bathrooms were disgusting, pool was nasty and jacuzzis unsanitary, as well as all of them being cold. I can not believe they did not refund anything after this experience. Do not waste your money, try another cruise line. Read Less
Sail Date December 2018
This was my third cruise with NCL the first two out of Europe, no complaints. This cruise from Los Angeles bad from start to finish. I paid for ship transfer from Airport to ship thought this safer as traveling alone was advised ... Read More
This was my third cruise with NCL the first two out of Europe, no complaints. This cruise from Los Angeles bad from start to finish. I paid for ship transfer from Airport to ship thought this safer as traveling alone was advised representative would meet me, this did not happen several phone calls were made from a customer services desk to number given which was in Miami still no transport arrived.I was offered to bid for an upgrade which was accepted as traveling alone I had to pay for two upgrades I was then changed from deck eleven to four granted there was a porthole which you could not access as the bed was only a few inches either side of the walls. The in cabin TV did not work therefore you could not hear any of the ships announcements and as this was the the deck gangway was on it took forever to try to get on deck to know what was going on and at what time you could go ashore. The food left a lot to be desired the whole cruise seemed to be running on a shoe string. I will never travel with The Norwegian Cruise Line again or recommend it to family or friends. This was my sixteenth cruise and I have sice booked a further three cruises with other companies. Read Less
Sail Date March 2018

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