We just returned from a 7 day cruise down the Mississippi from Memphis to New Orleans. We had waited a full year after maiden voyage to allow Viking to work out any kinks in the cruising process involving a brand new vessel. We were also hoping that the record low Mississippi River levels would not be a factor again this year after the severe drought from last year (lightning doesn't strike twice, ...
We have enjoyed three uniworld European river cruises and have cruised with Viking Ocean on the Mediterranean. We chose this trip during Covid as we didn’t need to leave the country and had little exposure to the Delta. We expected similar quality based on our past experiences and the Mississippi price pint but we were disappointed.
First the positives
1) our room was fine, nicely ...
By way of background, my wife and I, mid- 70s, have done quite a bit of ocean cruising on many lines, in recent years mainly on Regent and (the old) Crystal. We have done 3 precious river cruises on Tauck and Uniworld. We found this cruise to be highly enjoyable in most aspects, with one glaring exception.
Let’s get the bad news out of the way first.
Service- 1 star
The service on this ...
We recently completed the May 6-13 Viking Mississippi River Cruise from Memphis to New Orleans and the two main reasons why I can’t/won’t recommend this cruise are:
1. Sub-par service
2. “Docks” – or lack of!
Dining
There are only two places to eat on the ship – one is the dining room on the first floor and the other is the Café on the fifth floor.
The café has good-enough buffet ...
Thank you, Barbara Jean2, for taking the time to share your experience with us. Nevertheless, we are sorry to learn the voyage fell short of your expectations. Should you wish to continue...
We just returned from the May 6th Mississippi River cruise on the Viking Mississippi, sailing from Memphis (not really) to New Orleans. Overall, we think the negative aspects of the trip outweighed the good parts.
We are in our 60s, retired for a few years and active. We thought the average age of the other passengers was around 75, with several much older than that. We felt that Viking ...
We have previously sailed on two Viking river cruises and we have almost 400 nights at sea on salt water (none with Viking). We had booked a Viking River cruise that was wiped out by Covid and we have a European river cruise with Viking booked for summer of 2004. So we have some basis for comparison. First of all we never got the impression that Viking was certain what was going on with this ...
We appreciate you taking the time to detail your recent voyage, TAXPROFF, as such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your...
The selection of stops on this Mississippi journey are appealing and varied and differ from one to another as your travel down/up stream. Small towns and communities apart from Baton Rouge....and of course Memphis and NOLA. From musical legends, civil war experiences, life on the river, American plantation history and many other interests as you sail/stopover.
In round terms this is a very ...
I booked my first river cruise on the Lower Mississippi River for March 2023 back in May 2022 on the American Countess. I was concerned about what level of service to expect given the pandemic. I proceeded hoping that things would settle down back towards normal as the embarkation date approached. I am a manual wheelchair user and require an ADA cabin. I knew the number of accommodating cabins ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for the feedback and your kind words. We are disappointed to hear that some of the food was at a less than ideal temperature. We will make sure we pass this along to the American...
From the staff in Sydney and then the cruise I would say this was extremely disappointing
The boat is lovely and modern, the rooms even though we booked a junior suite were very small, the issues started from the booking when we booked in Sydney and it progressed from there, we paid for our hotel as they wanted to put us in a hotel that had a low rating we asked could we be moved to the other ...
Thank you, cruisealotnow, for taking the time to share your experience with us. Nevertheless, we are sorry to learn the voyage fell short of your expectations. Should you wish to continue...
We have traveled extensively, both on Viking and with others, and this trip was attractive as an alternative to an annual trip or two overseas. It was to an area of the Country with which we had little exposure and, seemed like a great idea. There were highs and lows as befits a new ship. We found the ship and our Junior suite both attractive in the Viking way and clean. Our cabin attendants ...