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Memphis to the USA Cruise Reviews

Cruiser Rating
4.1
Very Good
19 reviews

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1-10 of 19 Memphis to the USA Cruise Reviews


Prison Ship for the Elderly provides no sternwheel and substandard food

Review for American Duchess to U.S.A.

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MECR2020
10+ Cruises • Age 50s

I chose this cruise because it had always been a dream of mine to cruise the Mississippi on a sternwheeler. I made it specific to my on-line discount travel clearinghouse that it had always been my dream. Firstly, American Queen failed to disclose the condition of the ship even though they had advance notice that the sternwheel had fallen off on a previous itinerary. This notice had been shared ...
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Response from JaneF, Guest Relations Manager

MECR2020, We are very truly sorry for your experience. This is certainly not how we expect anyone to experience our river cruises. We did send notification about the paddlewheel ahead of...

Sail Date: February 2020


Great Cruise with Christmas Theme

Review for American Queen to U.S.A.

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jandcinpa
10+ Cruises • Age 60s

Over the recent Christmas holiday, we had the privilege of cruising on the Grand American Queen Steamboat. We cannot say enough about how much we enjoyed the experience. The staff and crew went out of their way to provide an absolutely wonderful experience. There was some minor improvements necessary in some areas, but what holiday would be complete if everything was perfect. Ship – They ...
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Response from JaneF, Guest Relations Manager

Hi jandcinpa, What a kind review! What really stands out is your comments about our genuine hospitality. Our crew is our heart. Regarding the HOHO’s, Christmas time shopping on the lower...

Sail Date: December 2019


Exceeded My Expectations

Review for American Duchess to U.S.A.

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Ginny033
10+ Cruises • Age 70s

I was very excited to take a trip with the American Duchess as I have been on other river cruises in the past, but mostly in Europe or other parts of the world. I knew this cruise would be different being in America, but I pleasantly surprised with all there was to see and do in this part of the country. We started in Memphis and ended up in Nashville, TN. On board my guest cabin was very ...
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Response from JaneF, Guest Relations Manager

Hi Ginny033! American Duchess will be ready and waiting for you and your friend! That whole area in the middle of America is rich with charming people, culture, and history. Sitting in the...

Sail Date: December 2019


American Duchess - Great staff and shore excursions!

Review for American Duchess to U.S.A.

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Nformato
6-10 Cruises • Age 20s

We traveled on the American Duchess during Christmas time on a Nashville to Memphis Cruise. It was absolutely beautiful. The boat and some of the towns were decorated for the holidays truly making it a unique experience. The time we spent onboard was phenomenal, all the staff is friendly and genuinely cared about making sure we were having a great time. The pursers were available to answer all of ...
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Response from JaneF, Guest Relations Manager

Hi Nformato! Your description of finding a charming town you'd never heard of before warms our hearts! That's what it's all about - life on the river. It's not only the boat that makes the...

Sail Date: December 2019

Traveled with disabled person


Poor excursions; poor customer service; great food and restaurant service

Review for American Queen to U.S.A.

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CAlgee
6-10 Cruises • Age 70s

We selected this cruise as we were traveling with 2 other couples who live on our street. This is not the best of the ships in this line but selected as one couple needed a lower cost cruise. Rooms small and cramped and flooded during rains. Employees who work hard were up at 5am pushing rainwater off deck, but the problem, aside from the noise, was that water was pushed inside the ...
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Response from JaneF, Guest Relations Manager

Dear CAlgee, American Queen Steamboat Company cares about their guests and their feedback is extremely important to us. We would like the opportunity to discuss this with you if you would...

Sail Date: June 2019


Premium Excursions well worth it!

Review for American Queen to U.S.A.

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DSeddon
First Time Cruiser • Age 30s

ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together. Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a ...
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Sail Date: May 2019


Delightful and relaxing

Review for American Queen to U.S.A.

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MarionK
2-5 Cruises • Age 60s

My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing. Our cabin was small but had everything you could want. Our bed was very comfortable and the room was clean. Housekeeping stopped by twice a day to freshen up. Bathroom was larger than expected and plenty of hot water for showers. ...
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Response from AlexL, Consumer Marketing Mgr. - AQSC

Dear MarionK, Thank you for the fabulous review! We are thrilled to learn that you enjoyed your cruise. The socializing on board is really quite enjoyable and the hop on hop off tours offer...

Sail Date: May 2019


All the staff was beyond superb. We were grateful for the excellent service.

Review for American Duchess to U.S.A.

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mjreiber
2-5 Cruises • Age 70s

The wait staff was superb, extremely accommodating. The cleaning crew did a superb job. Kristen, the EMT, and Kashawna, the Purser, went above and beyond to arrange an oxygen concentrator when "Special Needs" failed to provide a working concentrator. I am extremely thankful and forever in their debt. Without their service, I might have been unable to complete the voyage. Two days without oxygen ...
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Response from JaneF, Guest Relations Manager

Hi Mjreiber! Thank you so much for the great review! We are extremely pleased to learn that the on board crew were able to assist you with your needs! They are a great team and we are so...

Sail Date: April 2019


Almost Perfect!

Review for American Queen to U.S.A.

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Justbeginners
2-5 Cruises • Age 60s

We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt very poor, could have been much better. Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said ...
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Response from JaneF, Guest Relations Manager

Hi Justbeginners! Thank you for taking the time to submit your review! We hope you will come back and see that we have made some improvements in the areas you have given us your feedback on....

Sail Date: April 2019


Cruising the lower Mississippi

Review for America to U.S.A.

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nilesjunctionjim
6-10 Cruises • Age 70s

Always wanted to travel the Mississippi River by riverboat. It was a relaxing and very informative cruise. Especially liked the shore excursions to the Civil War battlefields. The boarding process was the easiest and quickest that I have experienced. We took advantage of the pre-cruise package that included a tour of Graceland, two nights as the Graceland hotel and transportation to the ...
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Sail Date: October 2018


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