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Memphis Singles Cruises Cruise Reviews

Cruiser Rating
4.2
Very Good
36 reviews

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1-10 of 36 Memphis Singles Cruises Cruise Reviews


The overall cost is not worth the product

Review for American Queen to North America River

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Pamgoes
10+ Cruises • Age 60s

Pre-cruise: We arrived in Memphis a day before the boat was to depart and stayed at the Riverboat Company hotel, the downtown Sheraton. In spite of having read a few negative reviews, we were well pleased with the hospitality shown us by the staff from our first greeting by the bellmen, front desk staff, early check in provided, service in the restaurant for dinner (on our own), and the comfort ...
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Response from JaneF, Guest Relations Manager

Hi Pamgoes, Thank you so much for your review. Your thoughtful description is appreciated. It looks like there are a few areas where we missed the mark. We can’t get better without feedback...

Sail Date: December 2019


Great Cruise with Christmas Theme

Review for American Queen to U.S.A.

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jandcinpa
10+ Cruises • Age 60s

Over the recent Christmas holiday, we had the privilege of cruising on the Grand American Queen Steamboat. We cannot say enough about how much we enjoyed the experience. The staff and crew went out of their way to provide an absolutely wonderful experience. There was some minor improvements necessary in some areas, but what holiday would be complete if everything was perfect. Ship – They ...
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Response from JaneF, Guest Relations Manager

Hi jandcinpa, What a kind review! What really stands out is your comments about our genuine hospitality. Our crew is our heart. Regarding the HOHO’s, Christmas time shopping on the lower...

Sail Date: December 2019


Great until we both got a stomach bug on the boat

Review for American Queen to North America River

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mmyeats
2-5 Cruises • Age 60s

We booked both a pre-cruise stay in Memphis and a post-cruise stay in New Orleans. They were great. We made use of the trolley passes in Memphis and visited several of the included attractions. The Sheraton hotel in Memphis was very nice. We appreciated that we could check in for the cruise at the hotel. Great idea! The cruise started out great. Soon we started to hear that guests were sick ...
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Response from JaneF, Guest Relations Manager

Hi mmyeats, We’re glad to hear that you overall enjoyed your cruise! So sorry you became ill. In accordance with CDC guidelines, American Queen Steamboat Company highly recommends that...

Sail Date: November 2019


Great River Cruise

Review for American Queen to North America River

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jantrips
2-5 Cruises • Age 20s

Our first introduction to American river travel was on the American Queen, and our journey did not disappoint. In fact, our voyage on the American Queen wasn’t just my first river cruise… it was my first cruise ever. Overall, I would rate both this boat and our experience a 5/5. When we arrived at the dock of the boat, we were a bit awe-struck. The paddlewheeler was unlike anything we had ever ...
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Response from JaneF, Guest Relations Manager

Hi jantrips! My first cruise was also on American Queen! She really is a beautiful boat that sets the stage for a grand river experience. The excursions are a huge part of the river cruising...

Sail Date: November 2019


Poor excursions; poor customer service; great food and restaurant service

Review for American Queen to U.S.A.

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CAlgee
6-10 Cruises • Age 70s

We selected this cruise as we were traveling with 2 other couples who live on our street. This is not the best of the ships in this line but selected as one couple needed a lower cost cruise. Rooms small and cramped and flooded during rains. Employees who work hard were up at 5am pushing rainwater off deck, but the problem, aside from the noise, was that water was pushed inside the ...
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Response from JaneF, Guest Relations Manager

Dear CAlgee, American Queen Steamboat Company cares about their guests and their feedback is extremely important to us. We would like the opportunity to discuss this with you if you would...

Sail Date: June 2019


American Queen Steamboat, Memphis to New Orleans (June 3-10, 2019)

Review for American Queen to North America River

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cruise-otter
10+ Cruises • Age 60s

In June 2019, my wife and I took the American Queen paddle wheeler on a one-week trip down the Mississippi River. Trip went from Memphis to New Orleans (the Deep South). I rate this trip as an overall 5 (on a scale of 5), based on its distinctive niche for educational travel. The Mississippi River is America’s other “Route 66.” You can see it from shore by driving yourself along the Great ...
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Response from JaneF, Guest Relations Manager

Wow Cruise-otter! This is a great review! Thank you so much for recognizing the educational value. We are thrilled to learn that you enjoyed your cruise and the deviations. We sure...

Sail Date: June 2019


Premium Excursions well worth it!

Review for American Queen to U.S.A.

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DSeddon
First Time Cruiser • Age 30s

ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together. Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a ...
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Sail Date: May 2019


Delightful and relaxing

Review for American Queen to U.S.A.

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MarionK
2-5 Cruises • Age 60s

My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing. Our cabin was small but had everything you could want. Our bed was very comfortable and the room was clean. Housekeeping stopped by twice a day to freshen up. Bathroom was larger than expected and plenty of hot water for showers. ...
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Response from AlexL, Consumer Marketing Mgr. - AQSC

Dear MarionK, Thank you for the fabulous review! We are thrilled to learn that you enjoyed your cruise. The socializing on board is really quite enjoyable and the hop on hop off tours offer...

Sail Date: May 2019


Almost Perfect!

Review for American Queen to U.S.A.

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Justbeginners
2-5 Cruises • Age 60s

We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt very poor, could have been much better. Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said ...
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Response from JaneF, Guest Relations Manager

Hi Justbeginners! Thank you for taking the time to submit your review! We hope you will come back and see that we have made some improvements in the areas you have given us your feedback on....

Sail Date: April 2019


Overpriced, poor quality

Review for American Queen to North America River

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Barnet Bob
10+ Cruises

We chose this in order to see the Southern states of USA .We are experienced cruisers .The moment we set foot on this boat we knew it was not going to be very good.The boat smells musty and damp .When we were shoen the cabin I wanted to leave .We had Suite 509 .It was shabby,depressing ,dark and poorly equipped .We tried to change but the boat was full . The experience in the dining room ...
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Response from JaneF, Guest Relations Manager

Dear Mr. Barnet, It is extremely unusual to hear comments such as yours. At American Queen Steamboat Company, we strive to deliver a river cruise experience that exceeds all expectations. ...

Sail Date: November 2018


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