6 Memphis Family Cruise Reviews

We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt ... Read More
We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect! Not quite! Disappointed with quality of some of entertainment. Particularly the lounge singer- we felt very poor, could have been much better. Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said something? We were served wrong meals repeatedly, had to ask for drinks to be served and the attitude of some staff was very off hand. Front porch cafe- always great service and choice- both at breakfast and lunch. Top deck bar- likewise, always good. This isn't a cheap trip and expectations were so high and I have to admit we were disappointed with these areas! In other areas they excelled, organistaion around trips, both additional and standard were excellent- we did both. Ease on and off at ports was great- never been so easy! The 'Hop on/Hop off' bus service fab! In terms of value for money- depends on your point of view - I know some of my fellow dinner partners felt it wasn't. However if you use all the facilities, all the trips provided as part of package, along with buses it does feel like you know what you are paying for. I think the poor service at dinner and 'not so good' entertainment in places left it feeling wanting. We , for insatnce , seldom ate lunch- but suited ourselves and made a sandwich which we took with us when on shore for a trip. Had fruit etc to eat during the day so we gained in other ways. Satff in general really great, helpful, friendly. Staterooms as expected- really clean, comfortable and well serviced- we had a private verandah which was great. Read Less
Sail Date April 2019
lots of fun on this cruise! although the ports don't look like there is much there, if you take time to explore they are very interesting! service is fine-not exceptional, but adequate. Ship is not luxurious, but fine. Food is great! ... Read More
lots of fun on this cruise! although the ports don't look like there is much there, if you take time to explore they are very interesting! service is fine-not exceptional, but adequate. Ship is not luxurious, but fine. Food is great! really a very fun week! Hop-on bus system is great, although you can also walk into and around these ports. Entertainment is fun! Fairly relaxing-can venture out and return whenever you like. Really enjoyed exploring this area of our country. paid excursions were good although not necessary. Really enjoyed excursion to angola prison-very enlightening. Ship is very nice. Some parts a little dated, but in general nice. Crew is very helpful. Enjoyed dining at The Front Porch. Dining room is okay, although service is slow. Huge variety of items offered each evening. Definitely an older crowd, but we took our 17 year old daughter and she was fine. There is a nice pool kept very warm-like a hot tub almost. Overall a fun week! Read Less
Sail Date November 2017
Several members of my mom's family took a cruise on the American Duchess, from Memphis to New Orleans, Oct. 16-23. There was a pre-cruise hotel included in Memphis, the Peabody Hotel on the 15th. First, about the Hotel, we ... Read More
Several members of my mom's family took a cruise on the American Duchess, from Memphis to New Orleans, Oct. 16-23. There was a pre-cruise hotel included in Memphis, the Peabody Hotel on the 15th. First, about the Hotel, we had 2 rooms on different floors. Both had not been vacuumed, there was debris on both of the room floors from previous occupant(s). The food was good, but the prices were high. On the American Duchess, both cabins had not been dusted or vacuumed from probably the first sailing of the vessel a few weeks before our sailing. On other cruise lines, the rooms would be vacuumed, dusted, towels changed, and beds made every day. On this boat, you had to put out a placard on the front of your door to even have the room steward change your towels. Both rooms were never dusted or vacuumed our whole trip. On the matter of being wheelchair friendly, which the cruise line publicized about this boat, you had to have a strong helper to help lift the front of the wheelchair to get out/into the cabin, from the hallway to another area, from the inside to the outside deck. There was a raised barrier to get to each area, include the dining room, Perks, the 24hr. snack room, and even the gift shop. On five other different cruise lines, I could propel myself throughout the ships with no help from anyone. Most of the Premium optional tours were not made for people with wheelchairs. I had booked a Premium tour in each port, and wasn't told until we were already on the boat, that I couldn't go on those tours. The hop on hop off bus tours, included in the price of the tour, were wheelchair friendly and they had a golf cart that was utilized to get you from the boat to the bus, which was very nice. All of the food on the boat was very good except the breakfast buffet, which had cold food, including items which should have been warm or hot. The entertainment, which were the same group of musicians and singers/dancers the entirety of our journey, were very good(four musicians, and three singers/dancers). Also, for a cruise on the Duchess that was to be for the more affluent, it didn't past muster. Read Less
Sail Date October 2017
My dad chose this cruise for our family. He has traveled extensively and taking a river cruise on the Mississippi has been something he has wanted to do. He made it possible for the 14 family members to go on this trip. This was my ... Read More
My dad chose this cruise for our family. He has traveled extensively and taking a river cruise on the Mississippi has been something he has wanted to do. He made it possible for the 14 family members to go on this trip. This was my husband and my first small cruise ship experience. The smaller ship experience allows you to get to know the staff better and your fellow passengers. Our experience in the dining room was so personable with our dining stewards and the hotel managers. The cuisine was excellent and the pastry chef went out of her way to make our 2 six year old nieces kid friendly desserts. The other chefs made peanut butter and jelly sandwiches, chicken strips, chocolate milk surprises for the kids. We were all impressed at their creativity and desire to make these girls trip a good one. You'll never go hungry on this cruise. There aren't too many options for excursions on the lower Mississippi so what was available was nice. The history lessons we received from these excursions were interesting. Overall a very nice experience Read Less
Sail Date May 2017
This is our second cruise with The American Steamboat Company, the first was on the Amercian Empress, now this one of the American Queen. These are the best cruises I have ever been on as far as food quality, relaxation, attitude of staff ... Read More
This is our second cruise with The American Steamboat Company, the first was on the Amercian Empress, now this one of the American Queen. These are the best cruises I have ever been on as far as food quality, relaxation, attitude of staff and surroundings. Bioth are small vessels... the American Queen holsd around 400 passengers and the American Empress around 300. We stayed in a cabin with a private balcony, which had a bathtub/shower combo. The beds were some of the most comfortable I have ever slept on with nice quality linens. We requested coffee service every mornig at 7:30 and were never once disappointed. I would not reallu recommend this trip for chiuldre, teenagers or hyper people who must keep busy, as that is not what this trip is about. My husband and I are in our early 60's and we were the "youngins'". I highly recommend this cruise! The only negative I have was the hotel we stayed in prior to the cruise, The Downtown Sheradin, was horrendous!!! If required to stay there before another cruise, I would not go..... Read Less
Sail Date July 2016
If you want to be around other people and develop new friendships this is the cruise line for you. We also loved the fantastic service given from the crew from very friendly crew members that are recruited from colleges across the US. They ... Read More
If you want to be around other people and develop new friendships this is the cruise line for you. We also loved the fantastic service given from the crew from very friendly crew members that are recruited from colleges across the US. They are the best of the best. The food service is assume with a variety of foods prepared by very talented chefs. Things that I usually eat such as fish dishes I loved on this cruise. Our stateroom was large and comfortable and kept very clean by the staff. If you enjoy being pampered this is an excellent venue for experiencing that treatment. We also enjoyed the on shore excursions we participated in. The ones we went on were free and very interesting. The buses were clean and nice and the interpreters were knowledgeable and open to questions from those of us in the audience. We enjoyed the homes and battlefields they took us to. We also enjoyed the local talent that entertained us each night. They gave us wonderful shows and were very talented performers. Read Less
Sail Date June 2016

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