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3 Helpful Votes
Sail Date: October 2017
Europe is incredibly hot and crowded in the summer, although still crowded for this trip. Did notice a drop in service level compared to prior Windstar cruises. Looks like they are pinching pennies in certain areas. Definitely less ... Read More
Europe is incredibly hot and crowded in the summer, although still crowded for this trip. Did notice a drop in service level compared to prior Windstar cruises. Looks like they are pinching pennies in certain areas. Definitely less focus on customer service from corporate side. Nice to travel with smaller groups, but don't fall for "travel in private yacht style". Excursions are very pricey and still bus group travel (with all the inefficiencies that entails. If you are the person who is always late, yeah, they will wait for you as you waste everyone else's time, so I guess it's your private yacht and not mine). Don't really see the value for the money when nothing is organized for my convenience. I understand compromise, but why market "private yacht style" when guests have little to no input on scheduling. And, be prepared for some nickel and dimeing on top of the already peak pricing. Won't bother with them again. Exclusive private event was a substantial step down from prior cruises. Read Less
7 Helpful Votes
Sail Date: September 2017
I'm a Veteran, so I know the general weather of Europe in the fall. The first decision, timing of our cruise, was driven by weather. The second decision was location. We wanted a cruise which called at Patmos and Ephesus (port of ... Read More
I'm a Veteran, so I know the general weather of Europe in the fall. The first decision, timing of our cruise, was driven by weather. The second decision was location. We wanted a cruise which called at Patmos and Ephesus (port of Kusadasi, Turkey) in particular. The third decision was ship size. Frankly, we didn't want to live in a suburb, which is what the BIG cruise ships seem to be. Instead, we chose a small, intimate ship where we got to know people. Our decisions drove our selection, and we came to a Windstar small ship cruise. MSY WindStar has space for 148 guests, period. Our voyage was glorious. That's all I need to say. PLANNING FACTORS: We were first time cruisers, so we had a learning curve: - Laundry: Windstar's current rate is $112 per cabin for the voyage. VERY MUCH WORTH IT. My wife's bag was under 35 lbs at the airport, mine was under 30lbs. That was for 12 days of travel! - Liquor. You have a choice of three plans: $32, $52, or $72 per person per day. You have to drink a LOT for the plans to pay for themselves. THAT SAID, CAUTION: Windstar enforces a max 2 bottle per stateroom policy for liquor you bring to the ship yourself. - Internet access: GET THIS BEFORE YOU LEAVE FOR YOUR TRIP. The rate is $250 for two devices if you pre-book. It's $250 PER DEVICE if you buy on embarkation day. - Tours: If I was cruising the Rhein/Main/Danube, I'd pass on tours. I know something of where I'm going. In Greece, I took the tours, but I think I can do better. On this voyage, be wary of the full day Kusadasi-Ephesus tour. The last stop is an Oriental/Turkish carpet shop, and the sales pressure is beyond tremendous. Sorry, I just didn't have $24K budgeted. - Dining: You cannot go wrong. Period. - Ships' decor: No issues. There were a very, very few places where the ship showed she wasn't brand new, but you could see the ships' company working every day maintaining something or other! Read Less
2 Helpful Votes
Sail Date: September 2017
We weren't sure we would really like a cruise holiday and chose Windstar because we liked the idea of a smaller ship that was more casual and geared to a younger more active clientele. The itinerary which included mainly stops in Croatia ... Read More
We weren't sure we would really like a cruise holiday and chose Windstar because we liked the idea of a smaller ship that was more casual and geared to a younger more active clientele. The itinerary which included mainly stops in Croatia was another thing that appealed to us. The yacht is beautiful and well kept and the cabins are a lot larger than we expected. The entire crew were amazing - from day 1 we were greeted by name at every interaction. With almost as many crew members as passengers, the service level is very personal and there is always someone there, ready to serve you with a smile. The officers are also very accessible and interact with guests (loved being able to go up to the bridge any time). The food was fabulous - we ate at the main dining room every night except once where we went to Candles and one night when they had a big outdoor BBQ evening. The meal choices at Candles and Amphora were excellent - we would look forward to checking out the menu to see what we were going to get each night .... Beef Wellington, Lobster tail, fresh fish, Osso Buco, Lamb etc. We also liked the fact that some Indian dishes were on the menu (the head chef is from India) along with some local dishes related to the ports we visited. Breakfast and lunch were served buffet style with a great choice of options, and there was also other options that could be ordered from the daily menu (excellent eggs benedict, and lamb burgers that were to to die for). The choice of wine was also very good and there was also a good selection of mixed drinks/cocktails, beer and even cider. Most drinks were average $8.50... We chose to add on the beverage package (all drinks up to $11 each) - it was quite pricey, $108 USD per cabin per day - in hindsight, we would not have purchased it (both people in the cabin have to have quite a few drinks per day to really make it worthwhile). We weren't aware that they had other beverage package options until we boarded the ship on day 1 - there were other packages just for wine that were cheaper, that we would have selected if we had known they were offered. I would suggest waiting until you board and seeing what beverage package options are available instead of booking in advance. We liked the informal style and the laid-back entertainment: There were two music duos who played at the two bars onboard every night - both were pretty good and got people up and dancing a few nights. The crew get involved in the entertainment - The "Liar's Club" and another game, similar to Balderdash were both fun evenings where the guests got involved. The talent show was also a lot of fun .... If you are expecting glitzy professional entertainment each night then you would be disappointed, but we liked the more interactive, intimate approach. Since there are only about 200 guests you also get a chance to meet and chat with a lot of nice people including the staff. Pluses: Excellent service, Fantastic food, Spacious well appointed cabins, nice common areas, easy to get around and on/off the yacht at each port. Lots to keep you from getting bored (library, games, gym, spa, water sports platform). Friendly and accessible officers, intimate, casual atmosphere. Minuses: The small pool ended up being out of service for most of the cruise (but there were 2 hot tubs open in the afternoon/evenings). Many of the shore excursions are quite expensive - we would have liked to see more options for active travellers at each stop (there were some, such as the mountain bike tour in Rovinj which was a lot of fun, but not offered everywhere). We found that the tour/excursion prices were a lot higher than what you could book yourself through Viator or other online websites. The private event was supposed to be held in Sicily but it ended up being changed to a cultural show in Dubrovnik (it was okay but the original one sounded more interesting). The onboard internet package is also very expensive and not worth it - just get a roaming package from your own mobile provider since most of the time on this cruise we were close enough to shore to have mobile service. Read Less
8 Helpful Votes
Sail Date: September 2017
I was really excited to join as a travel agent onboard the “Star Pride” for the cruise from September 25 until October 3 – going from Rome to Venice. The itinerary was great and while the newly refurbished ship looks very ... Read More
I was really excited to join as a travel agent onboard the “Star Pride” for the cruise from September 25 until October 3 – going from Rome to Venice. The itinerary was great and while the newly refurbished ship looks very modern, sleek and overall fresh it still didn’t deliver the vacation experience that I was hoping for. This review might be a little bit critically as we have cruised many times before on similar cruise lines and are used to a certain standard on board these “ultra luxury small ships”. While I can see that the sailing ships have a unique concept and might fulfill the Windstar promise of “180 degrees from ordinary” I can’t find any clues of that concept on board the Star Pride. Priced at roughly $4000 per person (retail pricing) for this cruise I expected outstanding service from the crew members or something else that would set the ship apart from cheaper and bigger cruise ships. I am not sure if the idea is that the small yacht experience is sufficient to demand such a steep price, since similar cruise lines (think Silversea and Seabourn) are delivering the same small ship experience with an all inclusive concept at this price. I think it is absurd to charge this base price + alcoholic beverages on top of the cruise fare + 15% service charges for each order. The cheapest glass of wine sets one back around $10 (including tax and service charge) while cocktails start at $8.50++. Sure, you are welcome to book the “Ultimate Beverage Package” or a “Wine Package”. The Wine package costs currently $32.00 per person plus 15% service charge and the “all inclusive drink package around $54.00 per person plus the 15% per person/ per day. However, this concept reminds me a lot of Royal Caribbean Cruises, with the difference that on board their ships the passengers from one cabin can actually decide to only purchase that package for just 1 person in the cabin. On board the Star Pride one has to purchase this drink package for 2 people, leaving a $1000 dent in your account, for the duration of the cruise. I can understand those alcoholic beverage prices if we were talking about a similar cruise on board Royal Caribbean or Princess Cruises, with a price of around $1500 for the cruise fare. Norwegian Cruise Lines offers nearly 2 week cruises in an inside cabin for $1500 per person and they include the alcoholic beverages. On top of that there is more entertainment and things to do, while I feel that the only reason the Star Pride is priced at nearly $4000 per person would be the “small ship exclusivity”. Seriously couldn’t find anything else that set this cruise apart from a lower priced bigger ship cruise. Suite The Oceanview Suite (lowest priced category) was fantastic. Very spacious, with clean lines and a nice color palette (beige and blues). This was probably one of the biggest suites in this category that I have stayed in, since you managed to fit a sofa as well as two armchairs. This was a great surprise! Our suite attendant did a great job in the cabin and we were very happy with her! Service As mentioned above one would think that with a maximum of 212 passengers vs. 156 crew members that the service on board would be outstanding. We have cruised with Silversea and Paul Gauguin before and the crew members on board made an effort to learn our names and preferences from day 1. From the bar waiters to the restaurant waiters and everybody in between, they tried to make a personal connection, introduced themselves and seemed to be happy on board. Unfortunately we didn’t get the same impression on this ship. The bars were mainly staffed with just 1 bartender, who apparently also doubled as the waiter. Since I wasn’t offered a coffee for dinner, I figured I would order one in one of the bars. I didn’t have any luck. The only coffee machine on board seems to be in the Yacht Club on Deck 8 and when we finally ended up there we were told that the bar tender didn’t know how to operate the machine. For 15-20 minutes he tried to get somebody to come up to help him to figure out the machine, but to avail. I eventually gave up on the coffee request and retired to the cabin. In general the service on board seemed a bit reluctant. We would ask for something and the crew would say “yes”, just to have this immediately followed up by a “but” and some sort of an explanation on why it couldn’t be done right away or how it would be better if we just did it ourselves. We also had a special request during the cruise and were supposed to have a little tour around the vessel on the last day. However, the confirmation of said tour was only sent to the cabin on the day of the tour at 10 a.m. and requested us to be at the meeting point at 4 p.m. In the meanwhile we had already left the ship to go ashore (as we didn’t think that the tour was still happening) and came back to the cabin around 5 p.m. to find the note. We obviously missed the tour. Amphores Restaurant Most of the time there was no line when we went to the restaurant and we were seated straight away. The waiters were quick in taking the order. However, on the first evening they had a New York Strip Steak on the menu and I decided to order from the “classic menu”. I was advised by the waiter that I could order the Sirloin Steak all the other days of the week and should reconsider to go for the Strip Steak. I personally don’t like this type of steak and insisted on the Sirloin. When it finally arrived it was of course a Strip Steak and looked exactly like the dish that people ordered of the daily menu – with the difference that mine was missing the Windstar Sauce. I ate it as I didn’t want to wait any further, but the steak itself was rather tough. The service is rather hit or miss. The remaining nights we were seated with an outstanding waitress who really delivered great service. Unfortunately even she couldn’t do much more than recommend and not recommend some of the food from the menu. Most of the food was constantly served lukewarm and the food lacked some finesse that we were used to from similar priced cruise lines. Overall it was good, but nothing outstanding. One night a cruise the guests can make a reservation at the “Candles” Restaurant, which is nice as it is outside. It has a steakhouse concept and I finally got a fillet mignon during the cruise. It was a bit more done than ordered, but tasted good. The atmosphere could have been improved with less white lights and maybe some background music to overpower the engine noise. Printing Material Some of the printing material on board looked as if some five year olds went to an arts and crafts class! The menus in the bars and the drink menus in the Restaurants are all different sized and look as if somebody has cut them with scissor or a very dull paper cutter. The edges have the look as if a mouse has chewed a bit on them and no two pages have the same size or the same style. I am also not sure whether the prices in the Amphores Restaurant are supposed to be different or if they are maybe using an older drink menu? In the bars the bottle of champagne goes for $90 plus 15% and in the main dining room the same bottle is then priced at $110 plus 15% in service fees. That same bottle can be found in a US liquor store for $40 plus tax. And yes, I do understand that there is a markup, but it seems to be a bit much if the price is nearly tripled?! The Daily Program is nothing more than a cheaply printed page, nothing compared to the programs available on other cruise lines. Also, the printer quality seems to be rather bad. It all looks a little bit out of focus. Roomservice Got excited about ordering the room service breakfast again, but when we returned for the first evening to the Suite, we were disappointed since one can only order “pastries, coffee and juice” from the room service menu. It took until the next day to find out that there is in fact the option to order a full breakfast from In-Room Dining, if one writes all desired items from the menu list on the “Continental Breakfast Hanger”. It might be easier to simply re-print those door hangers and to include all available items in order to make it easier for the guests. Roomservice was always delivered during the requested time frame and contained all items. Crew While some crew members made a serious effort the majority seemed to be tired and done with their jobs. They didn’t look very joyful, most of them didn’t greet the passengers in the public spaces and in general the ship felt awfully understaffed. Even officers of the ship didn’t deem it necessary to greet passengers first or to ask “How are you?” Entertainment The entertainment on board is literally non-existent. While there is a small lounge and a stage there were no entertainers or guest lecturers on board. The only events that took place during the entire cruise were daily port talks by the Voyage Leader/ Shorex Manager as well as one evening of Liar’s Club and Movie Trivia. On one of the evenings there was a crew show. The far and few “events” were good fun and the crew tried really hard during the crew show. However, this doesn’t make up for the fact that on most evenings, after dinner, there was nothing to do on the entire vessel. Unless we went to the bar to have more drinks, which got pretty lame pretty quickly as well. Windstar should consider to invest into some guest performers. On other small cruise lines we had magicians or musicians or some local show in a port. We weren’t expecting a musical performance, but to offer nothing was just lame. Ports All the ports that we visited were great and we had a good time. Didn’t book any excursions on board and instead booked ourselves rental cars to get around the Med. Most ports were tender ports and the disembarkation and embarkation process were flawless. We never had to wait longer than 5 minutes for a tender and the tender duration was short. Tours seemed to be well organized in regards to the coordination with tour groups and independent guests on the tenders. Hotel Service Charge Windstar Cruises will add a $12 per day/ per passenger service charge to your invoice during the cruise. This charge is entirely for the crew and similar to prepaid tips. You are being told that the amount can be removed or lowered, but need to fill in a form and give an explanation why you want to do so. The charge is supposedly a source of income for the crew members, which makes me wonder again why other smaller cruise lines aren’t charging this fee? Apparently it is included in the general cruise fare on the exclusive cruise lines. It made the cruise feel again as if we were on a “cheaper” cruise line, where such procedures and charges are standard. We didn’t understand why this was something that Windstar felt was necessary to do? Over the course of the 8 night cruise we have failed to see the value for money in paying the higher cruise fare. At first we thought that we would clearly go to ports that couldn’t be visited by bigger ships, but learned that the MSC ships and Royal Caribbean ships also fit in most ports that we visited. The ship itself looks new, is very quiet and offers some very big staterooms. If the cruise line would decide to include all their “extra charges” into the cruise fare I believe that there would be a solid concept and more value for money. Currently we don’t think that we will cruise again on any of the Windstar ships and instead go back to the other small cruise lines who have adapted the ultra all inclusive concept. Read Less
2 Helpful Votes
Sail Date: September 2017
We really enjoyed our WindSpirt Cruise. The staff and crew was 5 star all the way. The only thing I would caution about is that there are no elevators. The sleeping decks are on decks 1 and 2. Breakfast is on deck 4 and is only ... Read More
We really enjoyed our WindSpirt Cruise. The staff and crew was 5 star all the way. The only thing I would caution about is that there are no elevators. The sleeping decks are on decks 1 and 2. Breakfast is on deck 4 and is only accessible via outdoor stairs. Everything else in the way of eating, lounge, shopping, casino, and reception is on the deck 3. I only caution those who have difficulty walking or breathing issues. It appeared that most travelers were anywhere from late 40’s to early 50’s and mid 60’s. There were some older and a few younger I, unfortunately, had a shin encounter with coral while on a snorkeling excursion halfway through the cruise. However, the ships doctor took excellent care of my injury, which required the equivalent of 3 stitches, using surgical glue. She had me come in to see her everyday to redress the injury, put me on a weeks worth of antibiotics, and sent me home with enough supplies to tend my injury until I could see my personal physician. All at no cost! The only negative issue we had was with the reservation. We booked our cruise (2 cabins) almost a year ahead and picked out cabins on the first deck in the middle, which we we advised had the least amount of motion and noise. We also received email confirmation by WindStar of our reservation and the cabins we requested. However, about 1.5 months before the cruise our travel agent received word that “due to WindStar converting to a new computer system in the spring” our cabins were double booked and they had to reassign us to other cabins. The new cabins were smack in the area we did not want to be. Because WindStar downgraded us they did reimburse us for the cost differential. They also gave us a shipboard credit of $250 pp. That was all well and good, but they refused to honor our original booking. I still wonder why they inconvenienced us and not the guests who booked after us. Seemed very strange and very poor customer service. For this reason I cannot give WindStar 5 stars. Sorry. Read Less
2 Helpful Votes
Sail Date: September 2017
We enjoyed all aspects of the cruise. The food was excellent. The service from the entire crew was amazing. Best of all the places that we visited were fabulous. I would have to try very hard to find anything to criticize. The ship is ... Read More
We enjoyed all aspects of the cruise. The food was excellent. The service from the entire crew was amazing. Best of all the places that we visited were fabulous. I would have to try very hard to find anything to criticize. The ship is obviously older but is kept in great condition. Our room was fairly large and very comfortable. We were out of the room for most of the day and evening but it was certainly more than adequate in both size and amenities. It had a large seating area with a couch and 2 chairs and was very comfortable for the 2 of us. We even had room service breakfast several mornings when we didn't get around as early as we should have. The meals were there both times in 15 minutes and were always hot and very delicious and there was plenty of space to enjoy the meal in the living area. We enjoyed the the other guests on the cruise. Everyone was very friendly and outgoing. All the people that we spoke with had cruised with Windstar previously and had great things to say about their experiences. We did excursions almost everyday and really enjoyed all of them. I felt that they were a good value and were well organized. As I mentioned the ports that we visited were excellent. We enjoyed all of them with our favorites being Dubrovnik, Kotor and the Amalfi coast. We seemed to enjoy the coast ports more than the others and this trip had some of the most beautiful ports of any I could imagine. If there was one thing that I could say that stood out above others it might be the service.The crew did their absolute best to make sure that guests had as good a time as absolutely possible. It was genuine service too and not the fake kind that we have sometimes gotten in order to get a larger tip. Whoever trained and selected the staff should be commended. These people made everyone feel special and did their absolute best at all times. As mentioned on here in other reviews, the staff knew your name fairly early in the cruise and really offered personalized service. My wife and I both commented on how hard everyone worked. We will definitely be cruising with Windstar again and hopefully very soon. Read Less
Sail Date: September 2017
My wife and I had cruised twice on Windstar's sailing yachts and enjoyed the cruises. When we decided to cruise in the Adriatic we choose the Star Legend based on it's reviews, the cruise itinerary and our previous experience with ... Read More
My wife and I had cruised twice on Windstar's sailing yachts and enjoyed the cruises. When we decided to cruise in the Adriatic we choose the Star Legend based on it's reviews, the cruise itinerary and our previous experience with Windstar. It was an excellent decision. The ship was in excellent shape and the staff was outstanding. They were totally customer focused, friendly, talked to you by name and were helpful with information. We didn't take any Windstar excursions opting for private guides we arranged for ourselves. I was very pleased that the ship treated us the same as those who were taking Windstar shore excursions. We could disembark with no problem and were never held up waiting for the people on the excursions to disembark. Lastly when we anchored in Amafi my wife and I went ashore but it was a Sunday and the town was very crowded. Since we had previously visited Amalfi we returned to the ship and took advantage of their sports deck kayaking along the coast, swimming in the Med and for the first time trying out the paddle boards. The whole cruise was delightful and we will return to Windstar. . Read Less
11 Helpful Votes
Sail Date: September 2017
My wife & I sailed on 9/14/17, 1st time on Wind Spirit, but our 5th Windstar cruise. Room 140. I feel that this had to be the absolute best way to visit these islands. You’re given just the right amount of time at each stop ... Read More
My wife & I sailed on 9/14/17, 1st time on Wind Spirit, but our 5th Windstar cruise. Room 140. I feel that this had to be the absolute best way to visit these islands. You’re given just the right amount of time at each stop to visit and to grab an excursion. Then back to the ship. The ship – Wind Spirit – is showing its age in certain spots, but it’s still a great ship. The layout is very easy to navigate. The pool, gym, and casino are very small but surprisingly they were each able to accommodate everyone. The pool is just for a quick dip to cool off. The gym was just big enough to keep me doing a little something – which is fine for my vacation. The Casino has only 2 tables, I knew this, but only has 1 dealer… so only 1 table is ever open. But it’s all we needed. The entertainment was fine – consisting of a 2-person group. They were nice, friendly, always happy, and would play requests. The meals were all very good – especially Candles (it was our 1st time to eat outside at this venue). Candles has a grill setup by the pool and they prepare everything right there (I guess). Anyway I thought it was better than eating inside, but indoors at Amphora was very good too. I did hear 1 guy say that he thought everything was a little bland …. But he was always kind of grumpy, and I totally disagreed with him. Getting on and off the ship were always simple. The only long waiting period was day 1 during registration – a computer quit working and the guys using them aren’t PC experts so it took a while to reboot his. During sail away they did play the typical music and let the sails down each time (I think). That part is always nice. The people/fellow passengers seem to always consist of “my kind of people” unlike the larger ships. Almost everyone is friendly, classy, and talkative. Again, this was our 5th time and never have a problem with our fellow passengers. The crew, what can I say? The Windstar crew are the best of any ship we’ve ever sailed. Always. And these guys were no exception. And the girls too. The bar crew all knew my name by day 2… not that I have a drinking problem. I hope. Everywhere you walk, thru the ship, the crew will smile and say hello. It’s so comfortable. Room 140? I’d avoid it for now if possible. The location was actually fine (look at the deck plan). It’s not as far front as you’d think. However the air conditioning here was bad. And black soot would occasionally fall from the vent. The guys tried to fix it multiple times with no luck. Other rooms were quite different (fellow passengers showed us their rooms – which were very cool, and set to a much higher temp). So….. I’d not stay in room 140. But there is very little foot traffic by the door, so that was nice. May I suggest… Although every excursion seemed to get good reviews from everyone (so you can’t go wrong with any), the ones we missed and I wish for now are 1) snorkel and swim with the sharks & 2) Picnic (in the water!). Things we did which I recommend are: 1) Moorea – there are drivers waiting at the dock offering to drive you on a tour to a few spots for $40 pp, a private tour, consisting of 4 passengers. Do it. Then at the end have her drop you off at Sofitel for lunch (beautiful pool & wonderful place for lunch). 2)Bora Bora - Bloody Mary’s for lunch and/or dinner on day 1 of the 2 days here (dinner is best with reservations from the ship). Then on the 2nd day go to the Sofitel for a $50 pp day pass (includes large lunch). The pool is quiet with spectacular views, the beach is beautiful & calm with some toys to use, and the food was very good. Last recommendation – Bring your snorkel gear with you at every stop. You won’t regret it. Read Less
3 Helpful Votes
Sail Date: September 2017
We had sailed on the Windsurf in the Caribbean. We decided to choose a really different itinerary.......Dublin to Lisbon. And different it was. Originally 1st stop was Waterford, Ireland but the Irish Seas were in turmoil so the ship ... Read More
We had sailed on the Windsurf in the Caribbean. We decided to choose a really different itinerary.......Dublin to Lisbon. And different it was. Originally 1st stop was Waterford, Ireland but the Irish Seas were in turmoil so the ship couldn't visit. So we stayed in Dublin overnight. No loss, as we had been to Ireland many times. The northern stops were a bit cool, southern stops hot and sunny. The Windsurf is a beautiful sailing vessel, just the right size. With approx. three hundred passengers and two hundred crew the service is outstanding. Friendly and personal, the crew goes above and beyond to make your journey a memorable one. Highlight of the trip was the deck BBQ in Vigo, Spain. Hard to call it a BBQ with the high end food offered.. Vigo is a gorgeous harbor and sailing out of there at sunset with the sails all lit up was something dreams are made of. The captain and officers were around constantly interacting with the guests and being able to go on the bridge anytime at sea was an interesting experience. Hats off to Windstar Cruises for offering a more intimate setting than the large ships. Read Less
6 Helpful Votes
Sail Date: September 2017
First off, all the people that work there try real hard. the Captain and his crew tried very hard to make the cruise comfortable despite tropical storm Alieen with 85 miles winds.However this is not a luxary cruise. Princess is must better ... Read More
First off, all the people that work there try real hard. the Captain and his crew tried very hard to make the cruise comfortable despite tropical storm Alieen with 85 miles winds.However this is not a luxary cruise. Princess is must better and it is not in the class of Oceanic. This is about getting room service 1/2 hour late. taking over 30 minutes to get a workable hairdryer, losing dining reservation for 18 at their special restaurant, despite confiming it the day before. Knowing what is jasmine tea vis green tea. Not getting a wheel chair, when requesting it. Little stuffs that relates to communication and the failure to delivery. The cabin was great and have lots of places for storages. The shower was huge with plenty of hot water. Cabin size was excellent. Love the one price cleaning and delivery within 24 hours. Love the idea of free soda and coffee. The $12 per day crew service charge was very reasonable and we got good service. Entertaiment was enjoyable. Port excursions by the cruise company was first class and having lunch at great places helps. Recommend it highly. Dining was so-so at best. Desserts was not good, not even ice creams. Worst roast beef i ever have. The specialize restaurant is much better, but you only get to it only once. The best was when they did a barbecue dinner with all the choices. Since the ship is smaller, it limited dining options. It can use a buffet.. Read Less
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