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1 Helpful Vote
Sail Date: January 2018
Pros and Cons As always, the ship’s staff were very friendly, and the waiters and much of the staff always remember your names. There is always at least one crew member (this trip, two) who remembers us from a previous cruise (my ... Read More
Pros and Cons As always, the ship’s staff were very friendly, and the waiters and much of the staff always remember your names. There is always at least one crew member (this trip, two) who remembers us from a previous cruise (my wearing a Windstar T-shirt doesn’t hurt). Breakfast and lunch in the Terrace is always a nice buffet, and there are also items available from a menu if you want to order them. The destination manager Kuba always gave a 15-minute overview of the next day’s destination before dinner began at 7:00. The first day in Quepos we did the national park trek, and we saw both 2- and 3-toed sloths, capuchin and howler monkeys, beautiful blue morpho butterflies, and some assorted birds and lizards. The second day in Juarez we did the dolphin watch excursion. Judging by the excitement of our guide, we had very good success. For over an hour we encountered several pods of many spotted dolphins, which from time to time were jumping out of the water. We were invited to the captain’s table the second night for dinner. Captain Chris Dodds and Hotel Manager Henri Lemay were both very enjoyable dining companions, as were the other guests. The next evening we did the outside dining, called Candles; it began raining just before it got underway, so the staff had to move all the tables under the roof. They had several additional choices beyond the choices in the main dining room that evening, including two kinds of fish, lamb chops, all grilled well done. Also a number of choices of side dishes were available, and three choices for dessert. The sapecial attention was nice, but I did not think the food was really anything special. One day we swam off the back of the ship’s marina, but the current was quite strong, so most of the time we had to hold on or stay near the rope and floating pads they deployed. We brought our snorkel masks for some minor snorkeling at Panama’s Isla Parita, but when we wanted to check out flippers from the marina at the back of the ship, twice they tried to talk us out of it. We were not expecting that we would see that much, but it would be our one snorkeling day, and we finally succeeded in checking out flippers. The beach day on Isla Parita was fine, the small beach was very nice, and the water was nice and warm. The lunch barbecue did not have the traditional BBQ chicken and ribs, just some spicy chicken, hot dogs, and hamburgers. But the jambalaya was very good. They also had salads, some side dishes, banana bread, sweet potato bread, and cookies. So it turned out despite having low expectations, we were glad that we did the snorkel. We saw lots of small and large sergeant majors, semicircle angelfish, some schools of silver fish, a few butterfly fish, a pufferfish, a sea star, several blue-headed wrasse, some parrotfish, and a couple of queen triggerfish. We were wearing our skins for sunblock and protection and were fine, but apparently a couple of people were stung by jellyfish that we did not notice. Windstar every afternoon puts out some light snacks and tea or coffee on the pool deck at 3:00, but they never list it in their daily program. They had a Costa Rican naturalist on board who gave three lectures. One day they brought on board Costa Rican musicians, and another day they invited dancers from a local school. The dancers ranged in age from 21 to 4 and were awesome, with beautiful costumes. During our one day at sea, we competed in a trivia quiz, attended the naturalist’s lecture on Central and South American mammals, and did the galley tour. Head chef Danilo did a great galley tour presentation. It was very impressive that most everything is made from scratch, which is why the food tastes so good. It was obvious how dedicated he is to his work. The Miroflores Lock and Old Panama City tour was good, and we had a good guide, but we thought they could have scheduled the timing of the tour a little better. When we got there, the 4th floor viewing platform was already very crowded with other tour groups, and you couldn’t get near the rail to see very well the last of the northgoing ships going through the lock. Also, there was not enough time to watch the movie presentation. We walked right by some nice looking gift shops, and local vendors in the park, to instead stop for 15 minutes at a REALLY inferior souvenir place. The penultimate evening of the cruise we had a great barbecue out by the pool, followed by music and dancing. All the food was terrific. Finally, the last day of the cruise we went through the Panama Canal. There were three sets of locks, for a total of six separate times our ship was raised or lowered in a different lock. There was a guide on the ship’s PA system explaining things as we went, but outside, on deck, it was sometimes hard to hear him. It took about seven hours to make the transit through the canal to the Caribbean Sea. We spent much of the time out on deck, and it was an awesome experience. Sometimes there would be a big cargo ship near us in the other lock, and it was cool seeing these much larger vessels going up or down. Unfortunately, the hot tub never was very hot, just lukewarm. One day they allowed couples to go to the very overwater bow of the ship to take pictures of the guests. The last get together before the Friday dinner time he entire staff of the ship from all departments came to say goodbye, and then asked us to sing with them a goodbye song. During dinner the dining room manager, Abdul, would go from table to table to make sure everything was all right, and the last dinner even the head chef came by. Service was sometimes a little slow, but acceptable once you knew everything was made from scratch and prepared after you ordered it. The only thing I would like to improve is adding a fish entree to the normal dining room menu. The reception ladies and the woman at the small onboard shop were also very friendly and helpful. There was a singer and musician that played music in the evenings before and after dinner. All in all, a nice cruise again on Windstar. Read Less
Sail Date: December 2017
This is our third and likely last Windstar cruise. There are many reasons we feel this way. First, the Windsurf is need of serious updates. There is surface rust visible throughout the exterior decks. Several warped deckboards, metal ... Read More
This is our third and likely last Windstar cruise. There are many reasons we feel this way. First, the Windsurf is need of serious updates. There is surface rust visible throughout the exterior decks. Several warped deckboards, metal step treads almost rusted through near the pool area. Interior wise carpets and fabrics are in very worn condition. Beds are uncomfortable and left us with back aches. The food quality is sub-par for the price. The excursions offered were super limited and overpriced. We had to do our own research and planning and found much better island experiences independently. Overall, the bar staff were the friendliest folks on the boat. The cabin stewards and food service were a close second. Other than that, no one else really spoke to us, except Andrew the beverage manager who tracked us down 2 different nights around 8:30 - 9:30pm (once sat down at our dinner table) to inquire bar charges on our beverage plan, which we had disputed. His tone and demeanor were accusatory and offensive to us which let to me raising my voice at him. It was definitely the straw that broke the camels back and made us decide to try new cruise lines going forward. We three out of four family members on the unlimited beverage package. The two family members sharing another cabin and one was not on it because he hardly ever drinks alcohol. The root of the problem is there systems can’t seem to keep straight who is buying what and charged a lot of drinks to the person not on the plan that we had to dispute. The whole situation was handled poorly, and you should not interrupt a guest in the middle of dinner to discuss these matters. The beverage package is pretty expensive at around $418 pp per week. You have to sign for every drink and many days you are in port most of the day, so you may think twice before signing up for this. One would think on an unlimited beverage package that you should be able to get any wine on the menu. However with this plan, only wines by the glass under 11.50 a glass are included (no bottles). We are wine people and were not happy to be served from a bottle opened the previous night, every day. The bar staff was pretty much very friendly with a few minor exceptions. In retrospect, we should not have got the beverage package at all. The appearance of the yacht, as I said above, was worn and tired. It's time to dry dock and overhaul this vessel asap. There is no way I would get back onboard the Windsurf until many changes were made. The Windstar in contrast, is in overall better condition, although not perfect, seems about 5 years fresher in terms of wear, tear and rust. The food quality is typical cruise fare. The plates were always too hot to touch indicating they had been under a heat lamp for an extended period of time and that was reflected in the taste and texture of the food. Getting reservations at any of the specialty restaurants is a frustrating game. The first day we went to guest services to make dinner reservations. We waited in a line. The couple of front of us high-fived that they got three reservations for the week. We called immediately after they hung up and were told all the reservations for the week were taken. We walked by 2 hours later and heard another guest securing reservations on the same phone. After that we complained to several staff members who referred us a dining room manager, he put us on a waiting list. We had to wait all week to see and were notified on very short notice that they were able to fit us in due to a cancellation. Having been a prior suite guest being able to come and go as we please, I know that there are always several extra tables and that are never used. I was happy that we got to eventually dine at Candles, but not happy with the process and level of frustration involved in simply making a dinner reservation. I said to one of them, maybe this wouldn't be so hard if we had booked in time to get the suite, which is the way it felt we were being treated, again 2nd class. Additionally, none of the ship's officers recognized us at all and we sailed on the same ship less than 6 months ago. The was our 3rd and likely last Windstar cruise. The first cruise was in Greece on the Windstar in the Owner's suite and it was great. The second one was on the Windsurf in the Bridge suite to the BVI’s and it was also good, but we had the best category cabin on the boat. This time we booked at the last minute and took the last 2 rooms available on the boat, which were on lower levels. Wow, what a difference not having a suite makes! It was like we were 2nd class citizens compared to the way we were treated before. We were also surprised and disappointed that we were not invited to the private party for returning guests. Read Less
Sail Date: December 2017
We lived in Asia for many years and thought a boat trip over Christmas and New Years would be fun, but Windstar were disappointing. There were positives: The Indonesian crew and Filipino are delightful, albeit not as well trained as can ... Read More
We lived in Asia for many years and thought a boat trip over Christmas and New Years would be fun, but Windstar were disappointing. There were positives: The Indonesian crew and Filipino are delightful, albeit not as well trained as can be. But the people are so nice it mostly makes up for the poor management. Food is good, not great. The boat itself is stylish and comfy, with great suites of good size and with good bathrooms, even a bath. But entertainment is a total bust. There were two duos performing nightly. Neither selected music to match the audience and repartee was zero. Even on New Year's Eve they couldn't manage good dancing music. My spotify collection would have been much better received. Besides the duos, absolutely zilch! Enrichment? Only decorative towel folding....good grief. Nada!! Nothing whatsoever to do on sea days. Nothing planned, nothing offered. On Christmas we went to promised carols on deck, but no one showed up. When we called to find out where it was, they said we had the wrong day...on Christmas! Absolutely nothing else planned or done....pitiful! Ports were as expected but we didn't expect having to tender in to almost all ports using a single vessel to transfer all guests. Some waits approached one hour. So we thought we'd avail ourselves of the much advertised water sports, which were advertised as free sailing boats, kayaks and paddleboards. They only opened this twice for 4 hours on the entire 14 day passage and would not bring out the sailboats. Why not? "Sometimes people can't come back and we have to bring them back." When management was asked why did they advertise something not offered, they just shrugged. So no more Windstar for us. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise because we wanted to see the Panama Canal and we wanted to go somewhere for Christmas. The dates and itinerary on Windstar fit that desire. Getting to Colon Panama is easy from Panama City. But Colon itself is ... Read More
We chose this cruise because we wanted to see the Panama Canal and we wanted to go somewhere for Christmas. The dates and itinerary on Windstar fit that desire. Getting to Colon Panama is easy from Panama City. But Colon itself is digusting so dont look to do anything but go to the pier. Embarkation is fine. The rooms are large. We were in 315 which is BS-1 category. There is a Juliet Balcony and big sliding doors which made the room seem larger. Lots of storage. However, the bed was certainly not proper. Its ok that they put two twins together but we could feel the gap. When i saw that only the sheet was over the two twins, i was told that the mattress toppers were on backorder and they had none. Our cabin steward, Christian, was great. He really tried to fix it. The AC works well. The TV volume didnt work very well. The movie DVD selection in the library is a joke...they need to fix that. There isnt much to do onboard but even when there is, it is only announced in the daily paper. No reminder over the intercom. The ship is in need of upgrade. It looks tired but spotless. Food is ok. Nothing amazing. Although Candles, the small upscale dinner restaurant was great. One gets only one reservation therewithout having to pay. Speaking of paying...beware...you will be nicle and dimes to death. Internet, drinks or drink packages, shore excursions (quite hit or miss by the way and expensive for what we got). Until the last morning we never had a dock. All going ashore was done by zodiac and often it was a wet landing (which often they neglected to tell you in advance). Getting on and off the zodiac, especially when the water was rough, is an accident waiting to happen. Instead, they should use the tenders. This is a very small ship. We had 176 passengers but it can hold about 212. Many people had no filters and were loud. Clientele is not of the calibre one might find on Oceania or Crystal etc. There were numbers of loud foul mouthed drunks at the outside bar and not one crew member addressed the problem. The pool is the size of a very large bathtub. Not enough chaise lounge seating. Yacht Club room was wonderful and a big thanks to Christina there. She knew all our names! I really cannot recommend this cruise to any. Itisnt terrible but just doesnt stack up against the other even when considering cost. Read Less
1 Helpful Vote
Sail Date: December 2017
My first WindStar cruise December 16-23 from Barbados and I was a little apprehensive about sailing with them as I was solo and thought I might be out of place as I am a simple kind of guy and worried about being among high rollers. Turns ... Read More
My first WindStar cruise December 16-23 from Barbados and I was a little apprehensive about sailing with them as I was solo and thought I might be out of place as I am a simple kind of guy and worried about being among high rollers. Turns out any concerns were not warranted and I really enjoyed the Wind Star experience which is truly a huge change from the large cruise ships. The food was very good and service throughout the ship was superb, we got to experience the "real"caribbean and with Wind Star you spend so much more time in port you really can get a feel for each island and I like nothing more than walking around an island and finding that perfect beach bar or old fort to experience. Only two places we actually docked were Castries, St Lucia and St. George, Grenada and the other we used life boats to tender in and since you are there until late we only had 5-20 people in our tender each time. I especially loved Bequia and Mayreau part of St Vincent and if the Hurricanes in September had not moved our cruise from St Maarten I probably would not have experience these two gems. Cabin was fine and heard no complaints from others about their cabin, small casino but since we usually only sailed late in the day I never saw anyone use it, and liked that there were very very few announcements about sales etc that those who have been on large ships have experienced. Dinner was quick or you could linger as you desire and the dining room was broken up into smaller areas which gave an experience of being in a very nice restaurant and not a large dining hall. The sea scallops were my favorite entree ordered with lobster and shrimp bisque coming in second. Deck Bar B Q was so great with grilled lobster and whole pig with so many other items and a steel drum band which made the night for me. Our beach Bar B Q was nicely done and again with a steel drum band. Loved that they had printed sheets of paper with daily newspapers which gave a short list of hot items to keep up on events and I appreciated to read during breakfast. Cruise never ever felt crowded and did not have to plan to go here or there during a certain time to avoid crowds ever. I will plan on sailing with Wind Star again especially if I can find a trip where they forgo the single supplement. If you are hesitant to try Wind Star as I was my recommendation is to give them a try and I think you will enjoy as I have especially if you enjoy the sailing part of cruising and do not outside activities like shows, etc. Read Less
2 Helpful Votes
Sail Date: December 2017
This was our first ocean cruise on a small ship. Star Breeze is comparable to a river cruise in that there were fewer than 200 passengers.. Accordingly, the ship offered little in the way of entertainment, though it did feature a library ... Read More
This was our first ocean cruise on a small ship. Star Breeze is comparable to a river cruise in that there were fewer than 200 passengers.. Accordingly, the ship offered little in the way of entertainment, though it did feature a library that offered videos as well as books. The crew-to-passenger ratio was almost 1-1, and the personnel were wonderful. The chef elicited my list of allergies, and prepared versions of the menu choices that I could eat safely. He even made a special anniversary cake for us, whose presentation was accompanied by a chorus of dining room staff. The food in the main dining room was fantastic, as was the breakfast buffet. The latter featured fresh local fruits and squeezed orange juice. The small number of passengers made for effortless embarkation and disembarkation. However, in the ports, we always dropped anchor in the harbor and got to the shore on zodiacs. Windstar celebrated the adventure of this arrival mode, claiming that the small rubber boats allowed the ship to enter small ports that could not accommodate larger ships. Perhaps that's true, but we did zodiacs even in the large port of Panama City. I did not enjoy the 10-minute rides, and when the sea was choppy, getting back onto the ship was a slightly scary adventure. Port visits were preceded by talks given by the onboard enrichment lecturer; I found them informative. Our first port was Quepos, where we, along with four other CC members, had booked a guided tour of Manuel Antonio National Park.from Odyssey Tours. That is the same local outfit we had engaged to drive us from San Jose to Puerto Caldera; their prices for both services being lower than those offered by Windstar. During our short pre-trip stay in San Jose, we had booked the Rainforest Adventure, which picked us up at our hotel. I got to wear my jaguar pattern rain poncho. One would not wish to do these park visits without a guide. He found the animals we came to see. Only the Capuchine monkeys were easy to spot. We would not have seen the other critters. No-cost optional swimming at a very nice beach was offered at the end of the tour. Our next stop was Puerto Jimenez, where we had booked a visit to Rancho Raices through Golfo Dulce Dart Tours. It is a chocolate farm run by a family that has been there for several generations. We saw the trees, and followed the stages from pod to chocolate bar. At the end of the tour, we were offered a chocolate drink and other fruits grown on the farm. Owner German and English-speaking guide Marco were excellent hosts, showing us a variety of plants grown there that serve both culinary and medicinal purposes. The highlight might have been the appearance of a large troupe of wild squirrel monkeys, who come daily for the home-grown bananas set out by Marco at noon daily. The monkeys know the schedule. This was my favorite excursion. The ship offered a barbecue at the next stop, which was a private island. The food was excellent, as we had come to expect, and we had an an opportunity to swim and snorkel, although the latter was unexciting.as the visibility was poor. After that, the stops were in Panama. We took a Windstar tour in Panama City and another on the post-disembarkation ride from Colon back to Panama City. These were overly expensive with not much to see, and their content overlapped. I cannot recommend either of them. In between, we traversed the Panama Canal, which we saw from a small ship for the first time. It was interesting to see the locks from the inside. I have to confess that after a while, the excitement waned, at least for me. Most passengers kept doggedly taking pictures. Would we do it again? No. But I'm glad we did it once. My final bit of advice is to bring a warm jacket. Although the tropics are as warm as you would expect, the public spaces on Star Breeze were always uncomfortably chilly. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise because we wanted to sail through the Panama Canal, do a little snorkeling, and get away from crowds. Our prior experience with large cruise lines, left us feeling uncomfortable with cruising. We ran across ... Read More
We chose this cruise because we wanted to sail through the Panama Canal, do a little snorkeling, and get away from crowds. Our prior experience with large cruise lines, left us feeling uncomfortable with cruising. We ran across Windstar's much smaller ship, and decided that it might be just right for us. Because we weren't interested in shows, socializing too much, visiting crowded ports with T shirt shops, and waiting in long lines, Windstar was perfect. The Star Breeze surprised us by offering beautiful Oceanview suites as their smallest cabins. We also took advantage of the free 24 hour room service. The food was plentiful, and delicious. Our crew was always eager to please. We arrived at each port on schedule. For a tropical cruise on Windstar, I would recommend packing clothing that dries quickly (fishing shirts, etc.), 1 or 2 country club outfits for dinner, and 3 pairs of shoes (water, hiking, and resort casual for dinner.) Aside from that, get the laundry service. We regretted our decision to overpack and not order laundry service. Highlights included: Manuel Antonio National Park with Odyssey Tours, Beach BBQ and snorkelinig on Isle Parida (don't give up, the fish are by the rocks), lobster one night, and actually going all the way through the Panama Canal, and relaxing in the yacht club at the front of the ship. We are already talking about a future Windstar Trip. Read Less
1 Helpful Vote
Sail Date: December 2017
We had been on a windstar cruise nine years ago and had always wanted to go on another, but before there were no elevators and we have mobility problems on stairs and walking long distances. We had booked a regular suite, but after my ... Read More
We had been on a windstar cruise nine years ago and had always wanted to go on another, but before there were no elevators and we have mobility problems on stairs and walking long distances. We had booked a regular suite, but after my husbands trip to the emergency room from a fall incapacitated him further, we asked for and were upgraded to a handicap accessible room. These are not equipped for wheelchairs, but have accessible showers rather than a tub/shower combination, and this cabin upgrade saved our trip. One note, however, you do have to go up and down stairs to board the ship and to board the tenders, which was difficult for us and discourage from getting off of the ship for many of the ports. The employees and the passengers were so nice and helpful, that it made our trip enjoyable even though we did have some mobility issues. The adults only policy was a plus for us. The small ship size made it easy for us to get around to all areas on the ship. The cabin was very spacious with draw curtains that divided the sitting area from the bed area. Although we did not have a balcony room, we had a large picture window for viewing the scenery. I thought the food was excellent and better overall compared to other ships we have been on. I personally liked the entertainment of two different singing duos, but others may find the limited on board entertainment to be lacking. We had booked two independent shore excursions, but due to the rough seas and bad weather, the Montserrat stop was cancelled, so we only went ashore on Martinique, but we enjoyed that island very much.The beach bar-b-q was also moved onto the ship due to rainy weather. We were compensated with on board credit for these, which was totally unexpected and more than you would receive on most other cruise lines. This will probably be our last cruise due to mobility issues and age, but I consider this to have been one of the most enjoyable cruises we have ever taken. Read Less
2 Helpful Votes
Sail Date: December 2017
We sailed round- trip from San Juan Puerto Rico on the Star Pride from 12/2/2017 to 12/9/2017. Embarkation: The port appeared to be in good shape, we arrived by cab around 1:30 PM. After clearing port security and a quick baggage ... Read More
We sailed round- trip from San Juan Puerto Rico on the Star Pride from 12/2/2017 to 12/9/2017. Embarkation: The port appeared to be in good shape, we arrived by cab around 1:30 PM. After clearing port security and a quick baggage search, our bags were tagged and taken by Windstar staff. Aboard the ship, we were greeted with a rum punch and the check in in the lounge was quick. We were able to make reservations for our preferred night at the specialty restaurant- Candles and information about amenities like beverage packages and the spa was available. Dining: Veranda- We ate the buffet breakfast and lunch each day and enjoyed the food selection and made to order eggs/omelets. The service staff was great and the chef even accommodated our request to make an impromptu olive tapenade to pair with the delicious French baguette and charcuterie that we bought in Les Saintes- what a treat! Amphora- We enjoyed the varied and delicious selections, the attentive staff and the accommodating maître D. We dined alone for our wedding anniversary and we met new shipboard friends when we asked to be seated with other passengers. We thought that all the meals were very good and the selection was great, it was nice to have the “classics” menu available…sometimes you just want to have a steak or a piece of fish that is not fussy. Candles: We ate at Candles once during the cruise. The ambiance was very nice and the meat/ side dishes were excellent, our only issue was that the portion sizes were very large for us and we felt bad about wasting some of that wonderful meal. Yacht Club- We enjoyed coffee and snacks here several times. Great services and coffee with a view and air conditioning. What could be bad about that? Beach and Deck Bar-B-Q: Unfortunately, the beach party was rained out on our sailing, but shipboard we enjoyed the usual beach party foods such as hot dogs, hamburgers, grilled fish and all the trimmings. We had perfect weather for the entire cruise except for that day…sometimes mother nature just does not cooperate with our plans. It is no wonder that St. Lucia is so green and lush! The Deck bar-b que was a highlight of the cruise. It had great selection with lots of seafood, meats and a whole roast pig. It was nicely done and festivities were enjoyed by all. It was fun to see our cabin steward and our favorite crew members line dancing. Entertainment: There were two duos on our sailing one that performed on the deck in the afternoons (Northern Lights) and one that performed in the Compass Rose at night (Alzucar Duo). We went to the Compass Rose every night, but felt that it was under- attended. Most nights it was just a few passengers and one night were the only passengers there. Alzucar Duo were very accommodating, taking our request when they knew them and they even played some upbeat music that had a few of us dancing one night. We did attend the Liars club and crew talent show and enjoyed them both. It was fun to see our cabin steward and our favorite crew members dancing at the deck bar- b- que. Extras: We were given the beverage package as a “perk” when we booked our cruise nearly a year out and we purchased the laundry package. We enjoy our cocktails on vacation and the bar service was excellent with a good selection of liquors and wines by the glass. We felt that the package would have been a good value even if we had purchased it and it was nice not have to review a long list of room charges at the conclusion of the cruise. The laundry package was wonderful, all our laundry that was out by 9:00AM was back to us the same day clean and pressed. It was so nice to pack lighter and go home with a suitcase full of clean clothes. Itinerary notes: We only took one organized excursion, in Martinique, the Diamond Rock catamaran cruise. This excursion had a lot of variety: after a scenic sail, we stopped in a small village to explore, enjoy the beach or snorkel. Then, there was more sailing with potent rum punch and variety of snacks cooked for us by the on- board chef. There was another stop to snorkel or swim with turtles and a third stop to take a look at a bat cave, then more sailing and back to the ship. Captain Vincent and the crew were great. Our favorite port was Les Saintes, it was what I imagined that the “old” Caribbean would be like. The French influence was wonderful, quiet lanes, quaint buildings and churches, unique boutiques, bakeries with fresh baguettes, wandering chickens and waterfront bars and restaurants. Unfortunately, sea conditions did not allow our sailing to tender in to Monserrat, so we sailed on to St Barths and were able to spend both an afternoon/evening and the following morning there before sailing back to San Juan. Windstar gets an A+ for their handling of the missed port, they kept everyone informed, the Captain bought drinks at happy hour and they even gave us an onboard credit. In conclusion, we had a great time thanks to the wonderful crew. I don’t know how they can remember all of the passenger’s names and preferences… they are truly amazing! Gretchen, who works at the reception, even remembered me from the prior cruise that I took on the MS Windstar one year before. We were already discussing which Windstar Cruise to take next year, before we even arrived home! Read Less
1 Helpful Vote
Sail Date: November 2017
We picked the 7 night Eastern Caribbean sail out of St. Maarten before the two devastasting hurricanes. Although they had to change the itinerary 2 times, we ended up going out of Barbados and spent one day at sea and still visited 6 ... Read More
We picked the 7 night Eastern Caribbean sail out of St. Maarten before the two devastasting hurricanes. Although they had to change the itinerary 2 times, we ended up going out of Barbados and spent one day at sea and still visited 6 islands. The staff is amazing -- friendliest and hardest working crew I have ever seen - the island picnic exceeded expectations -- too much work for the crew !!. The food is amazing --choice of 4 restaurants plus Yacht Club open until 6 pm for sandwiches and desserts. Quality is just fabulous! Facilities are amazing --always clean and always being maintained before your very eyes. The Windstar credited us somewhat for cost of extra travel to Barbados. We also received on shipboard credits and cabin upgrade. Windstar did its best to make everything right and for that reason, we would choose them again!! We would definitely consider Windstar again and would maybe look at their Amalfi coast, Greek Island or Polynesian cruises. Windstar is a class cruise and the staff makes it phenomenal ! Read Less
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