The ship’s crew and the tour guides are helpful, friendly courteous and receptive to all your needs. Included tours are great and the phase is relaxed. I just wish a better entertainment after dinner is available not just a piano music but some kind of show like magic, stand up comedy or a singer or dancer (it doesn’t have to be famous). For all day refreshments, sodas like coke or Pepsi should be ...
Friendly, attentive, & professional crew worked very hard. Veranda room was nice with the huge windows, but we won't get that again due to the noises from on deck above. Someone was moving chairs up there, so we couldn't sleep. We could even hear footsteps... sounded like someone in heels. The only real disappointment was the paid excursion of Paris, where we were on the bus so much we never got ...
To start, pick up at the airport was efficient with travel to the hotel. The pre cruise stay in Budapest was great. The hotel was historic and beautiful, the included breakfast was plentiful with lots of choices and delicious. The location was great. The Viking reps were so friendly, knowledgeable and helpful! They helped to make the stay a fun one. They were ready with recommendations for ...
We very much enjoyed our pre-cruise time in Paris and the entire river cruise. Mia, the Cruise Director, was awesome! She was so much fun and informative and 'real'! We really enjoyed ourselves and like the included daily excursions and the paid excursions as well. We love how organized and on time everything is. The housekeeping staff was hard working and efficient and we appreciated their ...
My wife and I cannot say enough good things about our cruise with Viking. The staff provided the best possible hospitality. The food was amazing. Everything was always clean and we were kept well informed on a daily basis. The guides for our show excursions were friendly, accommodating and knowledgeable. So, why did I rate the cruise at only 4 of 5 stars? Our add-on time in Vienna was darkened by ...
This cruise was absolutely spectacular! The ship was beautiful, the scenery and excursions were breathtaking and the crew was outstanding. Gabriel took amazing care of us from start to finish. George took care of us as most of our meals onboard and he was fantastic! I’m sure the crew on other cruises are wonderful as well, but it makes me want to go back and sail with this exact set of amazing ...
This was our first river boat cruise, and our first cruise with Viking. It was very well organized from start to finish. The food and service were excellent, including many local ingredients and specialties. Marie, our hard-working program director kept us well-informed and entertained and is amongst the best at her job that we've ever encountered on our many cruises. We really appreciated the ...
This was my first cruise of any type and my first visit to Europe. I don't believe there could have been a better way to experience either of these firsts. Viking is terrific! We arrived two days early in Amsterdam and had a great time touring the city. We were somewhat tired when we boarded our Viking ship but the entire crew made those first couple of hours so relaxing and comfortable. And it ...
As expected, all of the Viking staff were very helpful and responsive and provided exceptional service. Additionally, the ship (Herja) was in excellent condition, clean, and comfortable.
This was our second Viking cruise, 2014 being our first. I was surprised that we needed to bus between Zurich and Basel. More surprising, and quite disappointing, was the 6.5 hours on the bus from Trier to ...
I will recommend Viking River Cruises to everyone. We were treated like royalty. Viking went above and beyond, as I became quite ill during travel to Budapest. Viking rep Vicktor was our guardian angel, as he called a doctor our first night in the hotel, got my meds, called an ambulance the following morning, sat with us at the hospital for EIGHT hours, and made sure we connected with Mario from ...