We chose this cruise because of the itinerary and previous experience on two Viking ocean cruises in the Scandanavian countries. First of all boarding was no trouble and very straight forward. We arrived at our penthouse veranda suite which was very nice except for the stench of sewage coming from the bathroom shower . It was reported and after about 3 days the stink had subsided. The cabin was ...
We appreciate you sharing your experience, Rtraveller, such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your comments have been...
We were on a previous Viking Ocean cruise and it was great. Since we live in Florida during the winter, we thought that it would be fun to go to New Orleans and then cruise the Mississippi. We flew on our own with another couple to New Orleans with Southwest Airlines. The flight was on time, the plane had great leg space, and service was superb. We stayed at the Westin Hotel for two nights (those ...
Thank you, hirschbjj, for sharing your experience with us. Your kind words about our onboard staff, are truly a testament to their dedication to your comfort. While sometimes adjustments are...
We have wanted to do a cruise of the Mississippi River for many years. With the launch of the new Viking Mississippi, we decided to take a roundtrip New Orleans cruise, leaving January 7, 2023. Our overall result was a very relaxing week cruise on the mighty, muddy Mississippi and some acquired knowledge of the region.
We understand that Viking made a huge investment in this ship, which was ...
We chose this cruise because seeing Egypt was on my husband's "bucket list" and because close friends who have traveled with Viking before invited us. We made our reservations in the depths of the pandemic - a hopeful and optimistic gesture toward the future. We were not disappointed. As Viking newcomers, we knew of Viking's reputation, but experiencing the level of service and excellence ...
Overall we were very happy with the cruise. The ship is relatively new. It was clean and modern. We had a balcony with 2 chairs and a table, but did not use it much because the weather was a bit cool. The cabin was spacious and cleaned everyday.
Staff were all friendly and helpful. Our Egyptologist Fouad was so knowledgeable, personable, and funny. The ship was split into 3 groups and each had ...
We choose this cruise for the holidays with my elderly mother, she no longer wants to fly internationally, and wanted to try Viking, this fit the bill. We were scheduled to go to Nola one day early, our TA worked with Viking to get us in 2 days early and beat the storm. Precruise at the Westin New Orleans was very nice and Viking reps were present and helpful.
Embarkation was quick and we ate ...
We appreciate you sharing your experience, aajusa, such feedback allows us to better understand how to deliver the five-star experience for which we strive. Your comments have been documented...
We had the opportunity to travel aboard the Viking Riverboat Antares this past week on an 8 day cruise from Luxor to Aswan and back. We began this cruise in Cairo for three days before flying to Luxor to board the Antares. We have traveled with Viking before, on their Ocean cruises, but this was our first (and last) Viking river cruise we intend to take.
The Viking standards are definitely ...
We appreciate you taking the time to detail your experience, Todd and James, as feedback such as this allows us to improve. We truly sorry to hear about the difficulties you encountered with...
I wanted to see all the history in Egypt plus an extension to Petra in Jordan. I was somewhat disappointed with this Viking cruise in that it seemed to be rush, rush, rush. We landed in Cairo and spent 3 days in a hotel. Then we flew to Luxor to board our ship. We flew on an excursion to Aswan. We flew back to Cairo. There was a lot of unpacking and repacking.
Also, the service was a bit ...
This was my first Viking cruise experience. Many if not most of the passengers were repeat Viking customers and every single one said this was "not up to Viking standards". The ship was quite lovely and comfortable and the senior staff were so gracious and helpful. The room stewards and dining room wait staff however apparently are new and need more experience to come up to the service and ...
Our family decided (again) to cruise with Viking for our Christmas holiday. My husband and 2 daughters ages 22 and 21 have been travelling for Christmas and by far our Viking trips have been our favorite holiday vacations. Honestly, out Viking customer service rep recommended Christmas on the Danube, and what a great recommendation it was! The Christmas markets made this cruise exceptional for ...