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Cruise Ratings
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Sail Date: May 2019
Viking does it right. We had a wonderful cruise sailing the Baltic Sea! Even on a full sailing the ship never felt very crowded. EMBARKATION- Super smooth. Rep at Stockholm airport and they put us in a private transfer to ship. About ... Read More
Viking does it right. We had a wonderful cruise sailing the Baltic Sea! Even on a full sailing the ship never felt very crowded. EMBARKATION- Super smooth. Rep at Stockholm airport and they put us in a private transfer to ship. About 45 minute ride. On ship in a minute after arrival Stockholm- Took included tour. Bus tour around city with quick photo stop at city hall. We then went to Vasa Museum on our own which is highly recommended. Viking provided a complimentary shuttle back to the ship every half hour from in front of the opera house. QUICK TIP: If departing from Stockholm in the morning, get up for the sail away. We left at 5:00am and the first couple hours of cruising we just idyllic St. Petersburg- We did the included bus tour with short stops at Church of Spilled Blood and St. Isaacs Cathedral. We also did the Canal Cruise which was a little disappointing. We really enjoyed the actual canal cruising but that only lasted 1 hour of a 5 hour shore excursion. The rest of the time was spent inside the 2 aforementioned churches. For $100 a person we would have enjoyed more time cruising the rivers QUICK TIP: BE VERY CAREFUL with your passport. If you lose passport you have to drive to Moscow to get a new one. Thousands of dollars and a missed cruise later you may have a story to tell but not one you want to have to tell Tallinn- This was actually our favorite port on the cruise. Such a well preserved Old Town really transports you back in time. The included tour is mostly walking with a short bus ride. We stayed on our own in the Old town area before catching the complimentary shuttle back to the ship Visby- A really surprising delightful island. About a 2 hour walking tour through the town. Loved seeing all the ruins. Highly recommended QUICK TIP: It is really windy outside the town walls. Once you get inside the walls it is more bearable Bornholm- Bus tour through the countryside with two 30 minute stops along the way in small fishing towns. We didn't particularly love this tour, although the countryside is really pretty there isn't much to see in the towns. There were amazing fields of yellow flowers in bloom. Copenhagen- 3 hour walking tour. Walk alongside the harbor to Little Mermaid statue, through Kastellet grounds, Amelienborg Palace and ending in Nyhaven area. This tour is pretty demanding and we were exhausted by the end of it. In reality you could just see these sights on your own at your own pace and with only one day in Copenhagen if I were to do it again that's what I would do. Shuttle service all day from near Nyhaven street. In the afternoon we went back into city and rented bikes. The city bikes (bycyclen white bikes) are a great way to see the city. Bike paths are everywhere so it feels pretty safe. Also they have electric engine assist which made it very easy to ride. About $3 per 30 mintues and there are stations throughout city to drop the bikes off- Highly recommended DISEMBARK- Smooth and helpful with staff everywhere assisting. The main downside is they transfer you to airport SOOO early. We arrived at CPH at 9:30am for a 1:30pm flight. The checkin counter didn't even open until 11:30am. Just be aware if you book transfers with Viking you will get there way too early, but I guess its better than the alternative. Dining- We thought the food was excellent overall. We ate most meals in world café because we enjoy the convenience of picking a little of everything. We did have 5 meals in the specialty restaurants and each was a very special experience. Manfredis was probably our favorite venue but beware portions are huge and room is loud. Chefs table is a much quieter environment with 4 course food/wine pairings. Don't miss Mamsens waffles in Explorers Lounge! The only item that was disappointing throughout the ship was the brewed coffee. It was awful. We ended up getting lattes and cappuccinos from the Viking Living room bar on Deck 1 each morning. Those were very tasty. Entertainment- Don't expect large productions but there was some performance each night. Our favorites were the Russian dancers who came onboard as well as two opera singers in Russia as well. If you don't make it out in St. Petersburg to see a ballet or other show its nice that Viking brings that local entertainment to you. Also Cruise director Bevin had a performance one night which was outstanding. The 4 piece singing group was just ok. Production was a little bit cheesy at times. Ship- Perfect size ship. Never felt crowded. Weather was nice so we enjoyed some meals outside on pool deck. Also be sure to go to Spa for steam room and ice room. Work out those sore muscles. Hope this review helps those considering this itinerary. You really cant go wrong with Viking and we keep coming back to this cruise line for the amazing food, attentive service, long times in port, no screaming kids and plenty of space onboard to relax and enjoy family and friends Read Less
2 Helpful Votes
Sail Date: April 2019
We booked our flights through Viking and 2 days before departure, we were informed by Viking that our flights had changed from SAS to Lufthansa. (SAS gave us the same information 1 DAY before departure!) Times were very similar, we arrived ... Read More
We booked our flights through Viking and 2 days before departure, we were informed by Viking that our flights had changed from SAS to Lufthansa. (SAS gave us the same information 1 DAY before departure!) Times were very similar, we arrived :15 later than the SAS flight. The reason for the last minute change was due to an SAS strike. I mention this because when I tried to contact LF to select my seat, the airline said I had to do it at the airport. It was a bit stressful. I called Viking Air. They immediately jumped into action and got all our seats together! We were a party of 4. Great service by the Viking Air staff! When we arrived at the airport in Copenhagen, there we Viking Staff available throughout baggage claim to help direct us to the busses. At the Pier, we checked in relatively quickly and our rooms where available right away. Our bags were in our room within an hour of our arrival! We made reservations for Manfredi's and The Chef's Table on line before sailing. During the 11 days, we were able to get into both restaurants a couple more times! We were not interested the the evening shows, so I can't really comment on them, however we did like Matthew, the guitarist who played :45 sets around the ship. Included shore excursions were OK. I think it was hit and miss with the tour guides and they tended to be larger groups than the optional excursions. The best optional tour we took was the Soviet Flashback in Estonia. Although I have to add that if you are more interested in visiting the old part of the city, you should do this tour in the AM instead of the afternoon. I would have liked more time in Estonia. We used Alla Tours for our 3 day St Petersburg tours. I can't say enough about them! Svletlania was a great guide for our 3 days! I would use them again and again! The service on the ship was wonderful. It was our first Viking cruise. We have cruised other large ships and have not received the same service as we did this last 11 days. Great job by all! Vlad, Alex, Vickie, Shelia. All FANTASTIC! Read Less
5 Helpful Votes
Sail Date: April 2019
This is our second Viking ocean cruise and we have already booked our third! The ship is luxuriously appointed with comfortable seating everywhere. There is a choice of dining venues from the informal World Cafe to the Chef's ... Read More
This is our second Viking ocean cruise and we have already booked our third! The ship is luxuriously appointed with comfortable seating everywhere. There is a choice of dining venues from the informal World Cafe to the Chef's Table. Food is outstanding at each and every venue. The onboard "enrichment" (lectures, talks, films etc.) were all most interesting and enjoyable, with some outstandingly good speakers. The expeditions were also excellent, well planned and interesting. They even provide a 'shuttle bus' service for passengers wishing to arrange their own excursions. The exercise and spa facilities are just the best ever. The sauna, steam room, snow cabin, swimming pools and other installations are But the thing that really makes Viking the BEST is the staff. Every member of the ship's crew and staff wants to make their guests as happy and comfortable as possible. Any small problems that may arise are dealt with promptly and courteously. Viking are not the cheapest, but they are undoubtedly the best value for money. I'm counting the weeks until our next Viking cruise! Read Less
10 Helpful Votes
Sail Date: April 2019
I was attracted by the destinations and the hype surrounding Viking Ocean Cruises. The ship is beautifully equipped with all modern facilities. Like a beautiful woman until the true character is exposed. The Ship lacked Soul. ... Read More
I was attracted by the destinations and the hype surrounding Viking Ocean Cruises. The ship is beautifully equipped with all modern facilities. Like a beautiful woman until the true character is exposed. The Ship lacked Soul. Furnishings were like Ikea on steroids. There were few activities apart from some excellent speakers and an outstanding performance by 4 dancers and singers. appearing only 3 times in 15 days. Another evening a Kabuki dance by locals was fascinating. People just hung out in corners of the ship reading and relaxing. They were entertained by 2 violinists and at other times by a pianist. Some passengers looked like they had passed away. Nothing much else to do. Excursions were disappointing. The one we looked so forward to going on was cancelled due to low support and the others didn't flow particularly smoothly. Food was the redeeming feature. It was excellent. Service was friendly and almost efficient. Our cabin attendant was very good. Embarkation was smooth and well organised. It would appear that Viking may be growing too quickly since there was what appeared to be inefficient administration processes. On one of our excursions we were instructed in the Newsletter to present in the Theatre for re-direction to our Buses. We had to meet by 1.45pm. Some 50 passengers turned up. But at 2pm when our Bus was due to leave, no staff appeared. A passenger then rang Guest Services to see what was going on and was then told we were supposed to meet on the Pier. No one told us!!! Read Less
9 Helpful Votes
Sail Date: April 2019
Just returned from a Cruise on the Orion from Hong Kong to Tokyo chosen mostly for the destinations. We wanted to travel to Japan and given the fact that Japan is EXPENSIVE, this seemed like a good choice as the ports visited were on our ... Read More
Just returned from a Cruise on the Orion from Hong Kong to Tokyo chosen mostly for the destinations. We wanted to travel to Japan and given the fact that Japan is EXPENSIVE, this seemed like a good choice as the ports visited were on our bucket list and meals and accommodation were paid for. Unfortunately unbeknown to us , and our fault it was Golden week in Japan, a 10 day holiday period as well as the crowning of a new emperor. Every place was unbelievably crowded, and on occasion difficult to walk due to the crowds at temples and other places of interest. We have been on many cruises in the luxury category on smaller ships which is our preference. We are not Brand loyal as we enjoy trying different things in life. Given this, it was difficult for us to reconcile the fact that Viking Ocean was voted #1 in many categories. We actually realised why this is the case, as many of our fellow passengers, were on the fourth of fifth Viking Cruise, and had never tried anything else to compare. The liked the Viking new ships and felt comfortable as they knew exactly what to expect. I call it "the Holiday Inn" syndrome. There are so many better cruise lines in this category. I would rate Viking 4th or 5th. in every Category. I might add that the ships are lovely and most of the staff "willing and pleasant" but need more training. Our cabin located at the rear (Deluxe Veranda) was quite comfortable with a larger balcony and the bathroom is excellent. Best shower that I have had on a Cruise ship, ony to be beaten by those that have a Bath and a shower. I like to shower and my wife prefers to bath. The Best bathroom ever is the Spa Suite on the Azamara ships. A tad more expensive, but worth it. We dis not have a great choice of cabins, even though we booked it 2 years ahead and only and a choice of 4 cabins as everything else was booked.. Our cabin was on deck 5 below the infinity pool and was plagued by noise coming from the Infinity pool pump, located across the hall in a service room. We didn't get one night of uninterrupted sleep due to this intermittent pump cycling every 10 minutes or so. Surely Viking have heard of sound insulation!!! We complained to no avail, and on the 9th night they offered to move us to a cabin on deck 3, which we rejected as we were leaving the ship for a 21/2 day trip to Kyoto and rejoining up the coast in Shimizu. I did learn something though - many passengers book and pay the $100 deposit as soon as the cruises are published and then drop out at the 120 day point where they have to empty their wallets. So many people we spoke to, booked at 120 days or less and had a greater choice of cabin. The food was very good at Manfredi's and mediocre/acceptable elsewhere, except for the pool grill. Always a great choice of items so it was easy to find something acceptable, but certainly not the quality of Seabourne or Crystal, and even the special restaurants on Oceana were a cut above those on the Orion. We have actually had our finest meals at the Chef's Table on Azamara. $$$ but well worth it. Entertainment was also mediocre as were the included tours. I am 72, but found our fellow cruisers (most of the same age group) to be a little beyond it. They booked for tours which required a a higher level of exertion (noted in the brochures), only to complain when they got to the destination. They also couldn't figure out which channel to use on the VOX, even though it was always the same # as the bus they were assigned too. And frustration with the questions they asked of the guides even after the guide had already addressed the issue. Perhaps they were hard of hearing! I paid for a couple of additional tours with a US $ credit card, only to find that Viking charged the card with additional foreign exchange charges.I am Canadian and booked in Canada. Also did not get a statement at the end of the Cruise as is customary and found that I was charged for items that were not shown on the cruise account on the monitor in our cabin, even though I disputed these with Guest Services, who had agreed to deduct those charges. Still trying to get resolution with Viking. Read Less
2 Helpful Votes
Sail Date: April 2019
Hong Kong to Tokyo 16 days. This was are Second Viking cruise as previously sailed on V.Sea. We found Orion to be a better experience this time around. Orion did not seem so bland as Sea, certainly more pop of colour around the ship. ... Read More
Hong Kong to Tokyo 16 days. This was are Second Viking cruise as previously sailed on V.Sea. We found Orion to be a better experience this time around. Orion did not seem so bland as Sea, certainly more pop of colour around the ship. We had a Penthouse Verandah on Deck 5. The room was bright clean and well looked after by our cabin stewards who were very friendly and always had a smile on their faces. Always plenty of places to sit and relax on this ship, never felt crowded except for the World Cafe where at times it was just ridiculous trying to find a free table. There just didn’t seem to be sufficient staff to cope with clearing away dirty plates and resetting the tables. I also got rather annoyed watching one particular wait person chatting away to a couple of passengers for far too long while his colleagues were run off their feet. Food was OK, some really good dishes and then again some very average ones. Manfredi’s was OK just a different venue from the Restaurant, same for The Chef’s Table. Shore excursions were not over priced with one included excursion in each port. Bar prices I thought were reasonable and compare to what I would pay back home. Read Less
5 Helpful Votes
Sail Date: April 2019
Wonderful cruise! We traveled with another couple and had side by side rooms. Our cabins were beautiful and spotless. We were thrilled that they were able to open the veranda divider while at ports. Apparently, this partition must be ... Read More
Wonderful cruise! We traveled with another couple and had side by side rooms. Our cabins were beautiful and spotless. We were thrilled that they were able to open the veranda divider while at ports. Apparently, this partition must be closed while the ship is in motion. This made visiting back and forth so easy! We chose the included tours at each port, and couldn’t have been more pleased. Due to winds we stopped at Villefranche instead of Monaco. It turned out to be one of our favorite towns, and Viking still provided us with a short bus trip to Monaco. We did hear a few older passengers stating that the excursions were more strenuous than they expected. We are all in our 60’s, and had no problem at all. The food was excellent, and the silver spirits package was well worth it! The nights we made it to the evening (9:15) show...it was great, especially when local entertainers came onboard. The staff was fantastic! I would definitely recommend this cruise. Read Less
3 Helpful Votes
Sail Date: April 2019
This was a cruise of a lifetime! I will probably run out of superlatives by the end of this review. Before our cruise, we had a pre-cruise extension through Viking to Florence, Tuscany & Siena. It was an amazing experience - the ... Read More
This was a cruise of a lifetime! I will probably run out of superlatives by the end of this review. Before our cruise, we had a pre-cruise extension through Viking to Florence, Tuscany & Siena. It was an amazing experience - the Villa La Veronica was a great place to stay, our Viking host Francesca was the best, and Valentina our bus driver was a gem. We got to see Florence, Siena, and San Gimignano, all with excellent tour guides. We ate wonderful lunches and dinners with lots of wine, and met some of our fellow cruisers. A perfect start to our adventure! We boarded the Viking Jupiter in Venice. We have been on a few Viking river cruises so we were somewhat prepared for the style of the ship and our stateroom. We were in a DV2 cabin which was a good size for the two of us. We had plenty of storage space, drawers and closet. The bed was very comfortable and the bathroom was large enough for al our toiletries. Loved the drawers in the bathroom, made it easy to keep our stuff organized. We enjoyed exploring the ship - so many cozy spaces to relax, have a drink, listen to music, just chill. Our favorite spot was the Viking Bar, especially for pre-dinner drinks with either the classical trio or pianist Christina playing in the background. For scenic cruising we went to the Explorer's Lounge with its panoramic view. The food on the ship was wonderful. We typically ate breakfast in the World Café (buffet) because we usually had an early excursion and no time for a leisurely meal. The breakfast choices were extensive and service was very good. We rarely ate lunch, although we did have to try the Mamsen's waffle and Success Cake - delicious! We also enjoyed afternoon tea in the Wintergarden. Our dinners were mostly in the Restaurant. Lots of choice, including local items every night, as well as lobster twice during the cruise and prime rib. The wine list was extensive - we had the Silver Spirits package and enjoyed choosing a different wine every night. We ate once at Manfredi's - wonderful food and wine. Our favorite meal was our night at the Chef's Table - we chose the Xiang Asian menu and it was "to die for." The wine pairings with the food were perfect. Our cruise director Vicki was delightful. She was entertaining and funny and interacted with all the passengers. We enjoyed her show "Ship Happens." The Viking entertainers put on some great shows - ABBA Songbook, Decades, Beatles. The classical music from the trio and Christina added a nice touch to many spaces on the ship. We also enjoyed several of the enrichment lectures and appreciated the opportunity to meet and converse with the speakers. The only local show we attended were the folk dancers from Corfu, who were very good. Service - what can I say? Ask for anything and you will get it. Every crew member we met was friendly and went out of their way to make our experience a good one. We especially appreciated our room steward Leilani who made our room perfect for us. Our favorite waiters, Natata, Gjoko, and Michael at the Viking Bar and Nadia in the Explorer's Lounge were special. And - I don't remember his name - the maitre'd in the Restaurant who always remembered our name, very impressive. This review is already too long but...the ports and shore excursions were outstanding and very well organized We toured Venice, Split, Dubrovnik, Corfu, Pompeii, Rome, Pisa, Le Castellet (France) and Barcelona. We were a little disappointed to miss Monaco, could not anchor there due to bad weather, but nothing anybody can do about that. Overall this was an outstanding experience, one we will always remember. The ship, the people, the ports - everything came together for us and we enjoyed it all! Read Less
6 Helpful Votes
Sail Date: April 2019
This cruise was a little different from all the other ones that I've been to. It is more relaxing, and more intellectual. The ship is newly commissioned, mid size but spacious for the number of guests. Except in the main theatre, ... Read More
This cruise was a little different from all the other ones that I've been to. It is more relaxing, and more intellectual. The ship is newly commissioned, mid size but spacious for the number of guests. Except in the main theatre, and in the World Cafe where breakfast and more casual meals are served, I was able to find a spot all to myself. The ship has all the amenities that are expected, including a fitness centre, (free) Nordic hot and cold spa and whirl pool experience, and a mini planetarium. In room entertainment is excellent, consisting of many live TV stations, a wide variety of movies, TV series, recorded TED talks, and of course all kinds of music stations. The main shipwide entertainment include shows performed in the theater by a 4 members band and a 4 members singing and dancing group. On some nights local artists performed traditional dances. The ship also has a resident pianist, a guitarist, and two classical string instrumentalists. The planetarium provides three 3D shows, but unfortunately, after the first show, the 3D equipment did not work. What I enjoyed most was the lectures given by various speakers, some of whom are very knowledgeable, and spoke with lots of energy and passion. One of them spoke about the Vietnam war, which changed my perspective of what I used to believe - that the war was a struggle between communism and democracy. The performances in the theatre usually lasted about an hour, leaving me with enough time in the evening to finish watching all 10 episodes of the National Geographic series on Albert Einstein. The food was good, with the usual choices, and wine and beer and specialty coffee were included with every meal. I like the large selection of fruits, and the generous but not overwhelming portions of the sit down meals. There are two alternative restaurants which required booking. One of them pretended to offer oriental cuisine but I wasn't impressed. The menu consisted of a four course meal, each with a different choice of wine. The on board staff was efficient, very courteous, and eager to please. Service desk is open 24-7. Services were offered with smiles and humor. All my request for information and change of land excursions were resolved promptly. The itinerary includes a free excursion for each port visited, with a reasonably good selection of alternatives for additional fees. The ship stayed more than one day in most ports, which means that you will have plenty of time to explore on your own, if you do not sign up with the offered alternative excursions. However, some of the excursions were "sold out" as soon as booking became available. Many of the excursions lived up to expectation; the scenic boat tours of the beautiful Ha Long Bay were memorable. For some excursions, the descriptions on Viking's web site were more enticing than the actual trip, e.g., the "Ream National Park" trip in Sihanoukville, Cambodia, was no more than a long boat ride on a river. It was a relaxing ride, but I failed to see the flora and fauna mentioned in the Viking brochure, neither did the local guide point out any interesting features. Some of the land excursions took more than 2 hours to reach the destinations, because the ports were far from any interesting sites. I wish the long traveling time was clearly stated in the trip description. One of the excursions that I signed up was modified one day before the trip, without a clear explanation of the reason for the change. One of the places I really looked forward to visiting was Haikou, China, but this was taken out of the itinerary a month before the cruise started. The stated reason was "poor feedback from past guests" which I doubt was the true reason. My email to Viking requesting further explanation was never returned. Another feature which attracted me to this cruise was the advertised $600 deduction for air fare. Before I joined, Viking assured me that I could choose any airline, but in the end, they could not book me on the airline of my choice, and I had to forgo the $600 deduction. If you are looking for a relaxing cruise, with high quality enrichment programs and lots of free time, and don't mind paying a little more for the services, this cruise is for you. Read Less
3 Helpful Votes
Sail Date: April 2019
Selected this cruise because of the amazing places it went that I never thought I would see—Athens, Croatia, Montenegro, and ending up in Venice. The Acropolis in Athens was a hard climb but so worth it in the end. The views from the ... Read More
Selected this cruise because of the amazing places it went that I never thought I would see—Athens, Croatia, Montenegro, and ending up in Venice. The Acropolis in Athens was a hard climb but so worth it in the end. The views from the top are wonderful. Visit to Olympia to see original site of first Olympic Games was interesting to see. Corfu was a very pretty coastal town. Dubrovnik and Split Croatia were great places to see and explore. But they were not as beautiful as Kotor Montenegro. That is such a gorgeous entrance into port and still a quaint town. Did an excursion up out of town, and even with a cloudy day, the views of town and harbor were wonderful. And stopped at small family run restaurant for included typical lunch with a sample shot or Grappa, which if very strong liquor. Then it was my dream stop of Venice! The sail into the city is very cool. The city itself with no cars and all travel by boat or on foot was as amazing as I had hoped for. St Mark’s Square and the Doge Palace are beautiful, but crowded. My favorite thing to do in Venice was to just wander the n narrow streets and visiting little shops, enjoying a coffee and hot chocolate sitting in a quaint square, and having lunch at a small family restaurant. Viking once again did a great job. Penthouse Veranda cabin very nice with lots of storage. Fridge in room with included minibar drinks is nice when you want to relax on Veranda and have a drink. Included excursions are really good, especially since ship pulls right up to cities to visit, much like a river cruise does. Loved that because I could explore on my own and then walk back to ship. Plenty of great food, especially the king crab legs each night, and varied entertainment venues. Loved the 3D Explorer Dome show. What a dream vacation. Read Less
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