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Sail Date: March 2019
We picked this cruise for a few reasons. The dates were perfect, the price was good and who doesn't want two weeks in the Caribbean. Was slightly concerned as I have food allergies, but I have to say, the chef was amazing. He made ... Read More
We picked this cruise for a few reasons. The dates were perfect, the price was good and who doesn't want two weeks in the Caribbean. Was slightly concerned as I have food allergies, but I have to say, the chef was amazing. He made sure that everything I ate was safe for me to do so. 10/10 definitely, even had my own bread made for me.. can't thank him enough. Really excellent embarkation and disembarking experience. Quick and easy. The Ship was not to large and had the right mixture of areas including, bars, restaurants, shops and entertainment areas. The entertainment crew were friendly and mixed with everyone. They worked really hard with the shows and Briana especially has an amazing voice. The ports were mostly ok, but 1 or 2 left much to be desired. Went for a walk in ST Kitts to be told by two police that we shouldn't walk that way as it wasn't a safe area !!! To turn around and go back to the shops. ST Maarten was lovely as was Aruba. One port had shops in port but outside nothing due to the recent cyclones, which they haven't recovered from as yet. But obviously not their fault, but maybe Tui should rethink sone ports of call. The Captain was approachable and made sure we all knew what was happening in an entertaining way. We really enjoyed our holiday overall thank you for an amazing two weeks Read Less
4 Helpful Votes
Sail Date: November 2018
We choose the cruise because of the itinerary - United Arab Emirates plus Qatar, Bahrain and Oman. To be fair the ship - Mein Schiff 4 - is beautiful. The staterooms are well appointed, the dining - no matter which restaurant you ... Read More
We choose the cruise because of the itinerary - United Arab Emirates plus Qatar, Bahrain and Oman. To be fair the ship - Mein Schiff 4 - is beautiful. The staterooms are well appointed, the dining - no matter which restaurant you choose is not to be faulted and the all inclusive concept very nice. With the exception of the wines served in the all incl. restaurants that are not of good quality. But you can circumnavigate that by ordering your much better wine at the all incl. bars and then just take them with you to your restaurant table. As long as you don't go during school vacation time when kids are running riot all over the ship at all hours - as we experienced during a Mein Schiff cruise in January 2018, it is quite pleasant. During sea days it is heard to find a sun lounger as all are reserved and the crew doesn't bother to free the loungers even if there is nobody there half the time. Very German (and I am one myself). I can't say anything about the shore excursions because we dislike travelling in groups and always organize all our shore excursions ourselves. Really horrible is that Mein Schiff has a very strange smoking policy. Our stateroom had a balcony and we were really looking forward to using it to read and relax. No such joy as smoking is allowed on the balconies and we had the misfortune of having heavy smokers living to the right and the left of us. We could not even leave the door open as smoke wafted into the stateroom. Disgusting! Upon complaing we were told that Mein Schiff's policy is that all passengers should "feel free to pursue their personal preferences". We find that this is absolutely not acceptable and had we known this before we booked we certainly would not have booked Mein Schiff and we never again will. Read Less
2 Helpful Votes
Sail Date: September 2018
We enjoyed every day of our cruise. Food was excellent and service in all restaurants was great and crew was very helpful and friendly. Even thow we were an English speaking passengers. Ship is very clean and well organized. Bit ... Read More
We enjoyed every day of our cruise. Food was excellent and service in all restaurants was great and crew was very helpful and friendly. Even thow we were an English speaking passengers. Ship is very clean and well organized. Bit disappointed that the show are compliantly in German. Yes we knew that and been told, but since there was a good number of English speaking passengers I suggest that English will be included in the shows, at least 25 % of the show. In this was English speaking passengers feel part of the show and not as second class. Feeling excluded it's not a very nice feeling. We will be travelling with Mein schiff Herts again next September as we are very happy with the service. Only the entertainment which we were disappointing. We hope and wish that something will be done in this regard. It's great to feel part of the family on board. Read Less
5 Helpful Votes
Sail Date: September 2018
Single traveler on 'Canary Islands And Madeira' cruise with 'Mein Schiff 1' from Las Palmas. I chose this cruise to experience the brand new ship and 'TUI Cruises'. Embarkation - This was done very quickly. ... Read More
Single traveler on 'Canary Islands And Madeira' cruise with 'Mein Schiff 1' from Las Palmas. I chose this cruise to experience the brand new ship and 'TUI Cruises'. Embarkation - This was done very quickly. The baggage already waited in front of my stateroom when I boarded the ship after my excursion to the city, that was about 4 hours after CheckIn. Security Drill - Cruise guests tightly pushed in a bar way too small for so many people, the elderly had to wait standing for long, and though everyone was registered at the entrance, a crew member started to call everyone after another by name, which then turned out to be a joke. The security movie from the stateroom TV was shown, and a life vest demonstration by a crew member, but few guests could see that due to the crowd. Smoking on balconies is considered to be a security risk, but on 'Mein Schiff 1' smoking on balconies was allowed explicitly, even ash trays were provided. The Ship - Just a half a year old 'Mein Schiff 1', which means 'My Ship 1', features many venues named after locations in Hamburg, where the cruise line is headquartered. Overall appearance was quite Hanseatic, with decent colors, modest decoration, restrain and understatement. Orientation was made very simple for the cruise guests due to signs pointing to bow, stern, port and starboard sides of the ship. Elevators were usually available very quickly and equipped with close door buttons. The sports hall above the 'Anckelmannsplatz' buffet restaurant was well audible when guests were dining, noisy banging and tramping. Tobacco smoke caused by too many smokers on board flew around at outdoor bars on deck and to my balcony nearly constantly. While 'TUI Cruises' promotes itself with words like 'Wohlfühl', feel-good, and 'Gesund', healthy, it was hard to gasp a clear sea breeze. My balcony was actually unusable therefore. Free sun loungers were always available, even on the sea days. There was no storm during the cruise, thus the ship always sailed very stable. Crew And Staff - They were always friendly and spoke German language astonishingly often and quite good. I maybe met the stateroom stewards at any time, but did not have had a chance to talk to them personally. That was though not necessary however at all, since they did a good job without being noticed. No intrusive promotion of shopping and spa offers, also not in written form. Dining - The choice and selection in the 'Anckelmannsplatz' buffet restaurant - I don't go to restaurants with service at the table on board - appeared limited to me in the area of the warm kitchen, in addition, some foodstuffs were offered on days in a row or even daily. Potatoes were served nearly always unpeeled, but tasted very good. Cruise guests could select food on their own at the 'WOK-Station' for individual preparation. The pantry staff did use plenty of salt and created conspicuously runny sauces. Choice from the cold kitchen with salads, cheese and Brötchen for example, German dough rolls, was good. Especially the 'Artisan' bread was very tasty. For breakfast, the same foodstuff was offered every morning. The pastries section also was a little bit limited, sometimes, pieces of fancy cakes did not have had a flooring, the pieces fell apart while being transferred to the plate by the guests. 'Bruno Gelato' was offered together with toppings in the buffet restaurant and on the pool deck, it was among the most delicious things offered on board. Some food had proper labels, including allergy notices, some things were not labeled at all. Dining obviously should fulfill German taste, needs and demand, there was less variation and very less local food from the cruise region being offered. Despite the limitations, everything I tried tasted good or even very good. Included in the cruise fare were nearly all beverages, some more expensive alcoholic drinks on surcharge. Guests could fill their glasses with soft drinks, vine and beer, or their cups with different beverages from the coffee machines on their own; the hot chocolate was very good. The dress code was casual, but long pants were required in the evening. The Guests - They were from German speaking countries only, and throughout of a higher average age. Few but very agile kids, some people with rollators and in wheel chairs. Board language was German, with some very few security related announcements in English as well. Shore Excursions - This is something I usually organize on my own. Disembarkation and Embarkation at ports of call was quickly without long waiting. The ship was always very punctual. Entertainment - Sometimes, life music was played at the pool, there were also some pool parties and daily evening shows in the theater and the small stage called 'Schaubühne'. A paint school was offering courses. Shopping - A shopping mall over 2 decks offered many things, clothes, souvenirs and typical duty free goods. The art gallery exhibited paints and photographs. Internet - Many different internet packages were offered at reasonable prices. The speed was good, the connection interrupted and reconnected seconds later sometimes. Land based LTE internet access was available when the ship cruised in coastal areas, and in ports anyway. Disembarkation - That went absolutely without problems or waiting. The baggage was easy to find in the terminal, but could also be brought from the ship by the cruise guests on their own until 09:00am. Thank you 'TUI Cruises', for this cruise on 'Mein Schiff 1'! Read Less
4 Helpful Votes
Sail Date: June 2018
It was my first cruise ever. I joined (as a single female) two relatives for whom it was a life time event. Destination was Norway which - despite hesitations - convinced me to pay the exorbitant price for a single cabin. I usually ... Read More
It was my first cruise ever. I joined (as a single female) two relatives for whom it was a life time event. Destination was Norway which - despite hesitations - convinced me to pay the exorbitant price for a single cabin. I usually travel on my own and in the past I have always connected to my fellow tour members - male or female. Not so on this cruise - the advertisements for this cruise show attractive, middle aged people smiling and having a good time - none such person was in sight on this cruise. It was a ship full of old and unsmiling people. Don't get me wrong - I am that agegroup myself but there is a difference in being old and acting old. Wanting to see bits of Norway - I had booked myself on a tour every day we were in port and the tours were great but already on my first tour I sadly realised that only the guides had an iota of personality. In all my time of travel I have never experienced anything like that. I am not sure if it is a German trait (mind you I am German myself but perhaps I have lived abroad too long) or if it is just a "cruising mentality" but it has put me off cruises for good. Some good things: - The cruise personnel was excellent - waiters, actors, reception, general - My single cabin was superb - spacious and clean - Tours were great - my favourite two were "Walk with Huskys" and "Quadbiking" - Specialty restaurants were a great plus, especially with the Gourmet package on offer Would I recommend it - generally no but perhaps I am not their target market. Read Less
4 Helpful Votes
Sail Date: June 2018
Pros: 1) staff (except for reception) were excellent - very helpful and polite 2) food choice and standard (and hygiene) were excellent 3) choice of entertainment was very good 4) embarkation process was handled efficiently ... Read More
Pros: 1) staff (except for reception) were excellent - very helpful and polite 2) food choice and standard (and hygiene) were excellent 3) choice of entertainment was very good 4) embarkation process was handled efficiently and quickly Cons: 1) reception had difficulty understanding problems and requests 2) room was very noisy all cruise - it was a disabled inside cabin with a pillar in the middle, and this carried up the engine noise all the time, and was worse at night when the ship was moving 3) painting was being done while people were sunbathing (along with other maintenance) 4) luggage had to be out at midnight, even though our transfer was not until the following evening, which was a big hassle - we paid for a room to us and for some bizarre reason we were given the room next door (???) so had to switch one room down 5) we embarked late on Friy night and so did not have a proper muster drill - basically we were told to look at the back of the door in our cabin to see where to go Read Less
8 Helpful Votes
Sail Date: March 2018
I've decided to try this cruise line for the first time, after I have been on numerous cruises with Costa, MSC, Royal Carribean and Holland America. I speak good German, therefore the fact, that it is oriented towards German market, ... Read More
I've decided to try this cruise line for the first time, after I have been on numerous cruises with Costa, MSC, Royal Carribean and Holland America. I speak good German, therefore the fact, that it is oriented towards German market, didn't stop me, since at the time frame I had available, this was the most attractive option. There have been several questions about TUI and AIDA, if it is appropriate for somebody, who does not speak German. I would say, no. Everything is in German language, only some safety announcements are made also in English. My husband does not speak german, therefore we have missed some of the shows, we couldn't participate in any of the activities and we could not take any excursions. So for a non-german speaking guests options are limited. The main negative issue was our cabin. It was cabin number 10096, and it was located next to a pantry room. There was a lot of noise - starting from 6 AM or earlier and finishing at 11 PM or later. It was really loud - we didn't need an alarm clock, since they woke us up every day at 6 AM. We couldn't change the room - we were informed on the first day that there are no possibilities for that, since the ship is full. Fortunatelly, we usually wake up early and we do not spend a lot of time in the cabin, so we didn't let this fact to ruin our vacation. But, I think that such a cabin should not even be offered to guests, or they should invest in some extra isolation. It was really disturbing and it didn't stop the whole day. I've been on 20 cruises until now, and something like that never happened before, eventhough I usually book an internal guarantee cabin. Food was good, also oriented towards german taste, but for us that is acceptable. We also tried Surf & Turf restaurant, and the steak was excellent. We really liked the wellness district, and we spent a lot of time there. There was always possible to find a free spot and was really comfortable. Embarkation and disembarkation went very well, in comparison to other cruise lines. I've celebrated my birthday during the cruise and received a small gift and birthday card in my cabin. The personnel is mostly very friendly, especially the non-german part of the staff. We only visited few of the shows, where there was mostly singing and dancing, but were quite dissapointed with the quality of performers. We had a great time anyway, but I am not sure if I would cruise with this cruise line again. Read Less
4 Helpful Votes
Sail Date: November 2017
This review is about our tansatlantic cruise on the MEIN SCHIFF 3: General: TUI cruises has a fleet of 6 ships called "Mein Schiff" and offers premium all inclusive service, which means that beverages are included and that ... Read More
This review is about our tansatlantic cruise on the MEIN SCHIFF 3: General: TUI cruises has a fleet of 6 ships called "Mein Schiff" and offers premium all inclusive service, which means that beverages are included and that there's no service charge. The language on board is German. As English is definitely underrepresented, it is not advisable for non German-speaking people to go on a cruise with Mein Schiff. Embarkation and disembarkation worked perfectly - it was relaxed, fast and without any complaints. Cabins: I had the feeling that cabins are a little bit smaller than on American cruise ships, but the facilities are pretty much the same. One asset is the Nespresso machine every cabin has. Officially one capsule per day and guest is included but our experience was that the capsules where filled up twice a day without any additional cost. The glass bottle with mineral stones that can be filled at the water dispensers nearby the elevator is a great idea. Unfortunately there is no mini bar at the cabin, so we where not able to chill the beverages we brought onboard or purchased on deck. So we regularly had to order a bucket of ice. Btw, there are no regulations about bringing alcohol aboard for consumption on the cabin, so we brought several bottles of wine and had no problems about that. The cabin was cleaned up twice a day but the towels weren't changed everyday, although we threw them on the floor. Pool and pool deck: This pool is great!! It is 25 meters long and surrounded by foamed mats to lie on. Two bars are in striking distance to the pool. The indoor pool is comparatively small but there are lounge beds in this area if you want to relax and calm down. The noise around the outdoor pool can get pretty much sometimes (especially when the DJ is playing or when soccer fans are singing fan songs at the pool bar - and that happened really often, mostly in the morning). As Germans like to reserve their chairs, it can get really hard to find one - especially from morning to about 3 pm. No Go: There is a stand serviced by an employee where you can get towels in exchange for your towel card, but you only get ONE towel at a time. Entertainment and activities: Focusing on health and sports, there is a huge offer on fitness activities. There is an always crowded gym with cardio and weights equipment and a separate room for courses like jumping fitness. You can also join a daily spinning course on the basketball field, a running group at every shore excursion day and a wide range on fitness related shore excursions. Besides, the basketball field turns into a cinema on some nights, and there are two outdoor bars that are open every night. One of them is on the back of the ship and the atmosphere there was always very comfortable and relaxed. We only visited one show at the theater, the variety did not really please us. The casino isn't a casino, it is more a small room with three or four gambling machines and one table - good for us, because we aren't into gambling. There is also a small disco which was also always full. Food, beverages and service: Service could definitely be better. While the bar tenders and waiters in the specialty restaurants were friendly and accommodating, the cabin stewarts were a little bit sloppy and the waiters in the main restaurant were often uncoordinated and inattentive. The food was really excellent! The portions at the à la carte restaurant are relatively small, so you can have several courses without being overeaten. The restaurant is divided into a classic and a Mediterranean floor, both offered excellent dishes every night. The buffet restaurant has a separated part (called GOSCH) that is specialized on fish and seafood but where you can also order specialties at additional cost. For just 20 Euro each, we had a giant portion of snow crab legs which were remarkable. There is a ice cream and waffles stand by the pool, which was also included and always visited very well during our cruise. There are three specialty restaurants that are not covered by all inclusive, two of them are highly recommendable. Surf & Turf steak restaurant offers a exclusive variety of steaks from all over the world and the ambience at the terrace is great. Hanami is an Asian restaurant under the patronage of a German master chef. Richards is a classic fine dining restaurant - the dishes were good but uninspired and not worth the money. Although beverages are included, variety and quality were excellent and serving size was generous. By the pool, beer is often available for self-service. Ports and shore excursions: As there is a focus on sports on the ship, you can join a running team at every stop and there are many sportive shore excursions you can book. Shore excursions in general are well organized and most of them are accompanied by a member of the shore excursions team. To be sure you get the excursions you want, you should book them well in advance. Two weeks prior to embarkation, most of them were already fully booked. I would definitely go on a Mein Schiff cruise again, because value for money is unbeatable. My only wish would be that staff is more service oriented and the guests behave better. Read Less
7 Helpful Votes
Sail Date: September 2017
My wife and I chose this cruise based on Main Schiff reputation for excellence and because of the ports we would be visiting and the excursions available. I think the ports of call are great, and Main Schiff has a strength in being port ... Read More
My wife and I chose this cruise based on Main Schiff reputation for excellence and because of the ports we would be visiting and the excursions available. I think the ports of call are great, and Main Schiff has a strength in being port heavy for travelers who like to maximize time exploring countries like me. There was good onboarding and offboarding during ports of call, organized and efficient. We would go back just to see some of the crew that waited on us they were so wonderful. We took mostly tours from independent operators as we got off the ship ... I loved all the different public rooms. So many places to gather and socialize. Service was excellent and the crew aimed to please. Nice! This was a great experience and would be lucky if we do it again. Gorgeous ship, great food, excellent service . Thank You !!! Read Less
1 Helpful Vote
Sail Date: July 2017
Myself, hubby and our dear friends decided to trial our sea legs on a cruise to the Western Med. Looking through the Tui catalogue found us becoming more and more confused on where to go, how long to go for and which ship. Eventually we ... Read More
Myself, hubby and our dear friends decided to trial our sea legs on a cruise to the Western Med. Looking through the Tui catalogue found us becoming more and more confused on where to go, how long to go for and which ship. Eventually we decided on The Treasures of the Western Med as we all wanted to do Sorrento (which unfortunately the sea was too rough to get us to port via Tender so we missed it). This did mean we had an unscheduled stop to Naples which was enjoyed with a glass of Pimms on deck - we didnt disembark here as it looked uninviting. The Majesty is an older ship and we were told she was a bit tired but provided everything we needed. Within the first 5 minutes of being in the cabin i hit my leg on the wooden framed bed as there was very little room available in the room. I found out later our friend had experienced the same bruise - both obviously in a hurry to look out of the porthole window. We went for an outside cabin but not a balcony as we did not feel the extra cost was warranted. The staff on the ship were very strict on washing hands and sanitiser which we were very impressed at as we obviously dont ever want to get sick while out in the open waves. All the staff were helpful, friendly and funny - even those who spoke very little English made every effort to be welcoming and friendly. The food was amazing, the shows were very good and the evening entertainment was great in the bars aswell as the main showroom. Some nights there was a struggle to find a seat but that is evidencing how good the entertainment team was. We went all out in the evenings and wore our best bib and tucker - not everyone did but that is the beauty of having the cruise that you want and not caring what others do - if you want to dress up then do it but if you are happy to be neat and tidy then that is good too. Some people went to the buffet for all their meals as the food there was immense and no special dress code applied. Something for everyone! Drinks package was a cheap option for us and we drank what we wanted, when we wanted and how much we wanted - GREAT! The excursions were not particularly great but it appeared that was ore about not a lot being available in the areas. Boarding and preparing to leave was easy and uncomplicated, the Tui reps were great and made all transfers very easy to deal with. The only thing that could have been improved was the excursions - value for money they are not! We loved it so much we booked again with P&O to have a flavour of another provider. This was for a shorter cruise (a taster) as i dont like the idea of accruing more costs on my holiday, i like knowing i have paid for everything already and no one is going to want to hit my debit card with extras. Read Less
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