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2 Helpful Votes
Sail Date: August 2017
Travelmarvel did a great job from start to finish. The Jewel is small but elegant. The whole crew is superbly trained and the desire to please the guests is obvious in everything that they do. The food was first class and the wine ... Read More
Travelmarvel did a great job from start to finish. The Jewel is small but elegant. The whole crew is superbly trained and the desire to please the guests is obvious in everything that they do. The food was first class and the wine plentiful, and good! The cabins are small but perfectly functional. Plenty of storage space for two people. Big thank you to our cabin stewardess, Julia, and our waiter in the restaurant, Pan. Both did a splendid job. Bartel, our cruise director, is extremely knowledgeable about all the areas that we traveled through and forever helpful. The itinerary from Budapest to Amsterdam is action packed with some form of included excursion every day. We did not do any of the optional excursions but did not feel as though we missed out on anything. Some of these involved extensive bus travel that did not sound too attractive. Overall excellent and exceeded our expectations.Highly recommended. Read Less
4 Helpful Votes
Sail Date: July 2017
Having done a number of ocean cruises, we wanted to put a toe in the water with river cruising. Our UK travel agent Iglu Cruise suggested that we try the Rhine and Main cruise as a sensible platform entry. Wow! we were not disappointed. ... Read More
Having done a number of ocean cruises, we wanted to put a toe in the water with river cruising. Our UK travel agent Iglu Cruise suggested that we try the Rhine and Main cruise as a sensible platform entry. Wow! we were not disappointed. From early on it was apparent that Travelmarvel/APT were a very well organised company. As UK residents we had not come across APT before. If all travel/tour companies were like APT then as far as we are concerned the word "complaint" could be deleted from the dictionary. Their attention to detail was impressive and commendable. From the point of embarkation in Amsterdam to the sad day when we had to disembark at Nuremburg the attention to detail continued and got better. All crew members worked so incredibly hard to make the experience for us all so memorable. The itinerary was planned so that the best sections of the Rhine and Rhine Gorge were traversed when everyone was up and awake to take in the splendour. A nice touch that excursions were all included at each of the ports of call, all sensibly balanced and very informative. The food was wonderful! An excellent choice at all mealtimes with inclusive wine, soft drinks and beer at lunch and dinner which was a bonus. The wines varied each day and were of very good quality. Our Cruise Director, Marion Junker, was an absolute star. So knowledgeable, efficient, approachable and always seemed to be in evidence whenever advice or information was needed. On a river ship you cannot expect a large stateroom - however the planning and layout of our mid-range stateroom had so many nooks and crannies, cupboards and niches that there was somewhere to put just about everything. Our cabin steward Marli kept our cabin spotless with all supplies and accessories replaced daily as needed. A very nice touch to have the small fridge ( continually topped up with bottled water each day). The fridge was totally silent in its operation - so no worries for light sleepers! Travelmarvel/APT are an Australian company, so the majority of passengers were from "down under". On our cruise out of a total of 167 only ten of us were British. However this all added to the fun and sense of occasion of the trip. They were all a great bunch- thank you we thoroughly enjoyed your company! Our only regret being, that, as UK residents/passengers we were not aware that our cruise was the first leg of a two week trip that went on to Vienna and Budapest. Had we known then we would certainly have done the full trip. However we look forward to returning to complete the second part of the journey soon. Read Less
3 Helpful Votes
Sail Date: June 2017
Myself and a good friend recently completed the 15 Day River Cruise from Amsterdam to Budapest with Travelmarvel on the "Jewel". We enjoyed everything about the cruise from the time we boarded to the time we disembarked. ... Read More
Myself and a good friend recently completed the 15 Day River Cruise from Amsterdam to Budapest with Travelmarvel on the "Jewel". We enjoyed everything about the cruise from the time we boarded to the time we disembarked. Everything was well organized and all shore tours were conducted in a very professional manner. Our Cabin 315 was small but quite sufficient. The shower was unbelievably good. Always hot water and fantastic pressure. The servicing of the cabins was twice a day and very good indeed. The meals on the ship were excellent and plentiful. The real highlight for us was our Cruise Director - "Roland Noordermeer". You honestly couldn't have asked for a better Cruise Director - he really went above and beyond anything that was expected. His general knowledge was mind-blowing and as we came into various towns he would give a running commentary of the various buildings we were passing by. We would both highly recommend Travelmarvel for cruising this section in Europe - a wonderful experience. Read Less
10 Helpful Votes
Sail Date: June 2017
We sailed mid June from Nuremberg to Budapest.. Cabins were small but very clean, beds comfy.. Breakfast buffet was excellent, lunch could be taken in the dining room or a more relaxed setting in the lounge. Dinner had a plenty of variety. ... Read More
We sailed mid June from Nuremberg to Budapest.. Cabins were small but very clean, beds comfy.. Breakfast buffet was excellent, lunch could be taken in the dining room or a more relaxed setting in the lounge. Dinner had a plenty of variety. Drinks are complimentary with meals but the wine waiter did seem to have her favourite tables and had to be called over for top ups. Trips were well organised with consideration given to those less mobile and able to walk long distances. Lounge is crowded when there are port briefings and both lounge and dining room get very hot, we had temperatures in low 30s and the air con struggled. There is a large sun deck with loungers, deckchairs and covered area, however this is closed at times when going under bridges. Staff on the whole are friendly and helpful although on our last night, we were having a farewell drink with new friends made on the cruise and five out of six of us needed ice only to be told there wasn't any. Our deck had an ice machine so Inwent and got some, handed it to the stewardes and we got our drinks. Couldn't she have done that, the bar wasn't busy and I later saw her go to the same machine for other guests. It's a very relaxing way to see lots of new places. Read Less
6 Helpful Votes
Sail Date: April 2017
What a great experience with Travelmarvel. We had travelled before with this company on a Mekong river cruies and we were so impresssed with the company that we had no hestitation booking this cruise. We have done a lot of ocean cruising ... Read More
What a great experience with Travelmarvel. We had travelled before with this company on a Mekong river cruies and we were so impresssed with the company that we had no hestitation booking this cruise. We have done a lot of ocean cruising with various companies and this river cruise takes a lot of beating. We cannot fault Travelmarvel in anyway, the organisation, food and entertainmenwere excellent. Although the schedule was pretty hectic there was a good ballance between organised trips and free time. The cruise director Andrew was magnificent, his knowledge was unbelievable and together with the rest of the crew a great family atmosphere was provided on the ship. The food and service was exceptional and equivalent to any top class restaurant.This was and excellent value for money cruise and we would recommend this trip. Why pay top dollar prices with other companies when you can get better value for money with this company Read Less
5 Helpful Votes
Sail Date: April 2017
This trip was recommended by friends who had travelled with Travelmarvel on the Rhine-Main-Danube River cruise. As seniors this was to be our last overseas holiday and we could not have picked a more wonderful holiday. The courtesy and ... Read More
This trip was recommended by friends who had travelled with Travelmarvel on the Rhine-Main-Danube River cruise. As seniors this was to be our last overseas holiday and we could not have picked a more wonderful holiday. The courtesy and warmth of the welcome in Amsterdam continued throughout the cruise. The staff worked so hard to ensure we were spoiled no matter what we were doing or wherever we were on any given day. Our Cruise Director (Roland) was brilliant and no matter how busy he was he always had time to answer a question or make suggestions to enhance our experience. The shore tours were professionally conducted by local tour guides who were very knowledgeable and most patient. There were a number of optional shore tours which generally were centred on locations some distance from the river. Although the live concert in Vienna was just brilliant. The choices in the dining room of the ship were excellent and the beverages flowed freely. We believe the cruise was excellent value for money and would recommend it to anyone who wants to experience the beauty and history of Europe in a most relaxing and pampered manner. Read Less
13 Helpful Votes
Sail Date: April 2017
We chose this cruise as advertised in the telgraph, as it seemed to entirely fill our requirement by calling at several cultural centres along the Danube, then the Danube-Main canal finally along the Rhein to Amsterdam.We elected to have ... Read More
We chose this cruise as advertised in the telgraph, as it seemed to entirely fill our requirement by calling at several cultural centres along the Danube, then the Danube-Main canal finally along the Rhein to Amsterdam.We elected to have two days in Budapest and this was very satisfactory, the Hotel was exceptionally good. First impressions of the ship were agreeable, the cabins were clean and though small, well appointed. Organised ship tours and tips were all included. the first meal on board seemed satisfactory. Next day the journey started with a Bus tour of Budapest, which though appearing short was fairly comprehensive though hurried. The Captains welcoming dinner that evening was satisfactory as expected, however the food appeared bland. The next stop was Vienna where the organised tour was not well organised and people had no free time within the tour, being hurried from different venues particlarly an interesting street market when a simple 'you have a hour , meet back at this point would have avoided being hurried to a pancake tasting, followed by a mediocre wine tasting and dried up cheese sample! we eventually broke off from this tour and did our own thing, which was most satisfactory, arriving at the bus pick up at the appointed time Next day also in Vienna there was no provision to do 'your own thing' and as the ship moved to a new position, returning later to it's original position which precluded getting off. It was apparent at this time that many people were coughing and were in some distress. This manifested in some 40 peple becoming ill and eventually a Doctor came on board at the request of passengers and not initiated by the ship. With so many people becoming ill it is difficult to understand why no initative was not taken by the Cruise Company. As it was it seemed that most people suffered from a severe chest infection, some ten being prescribed antibiotics, the doctor consultation and the drugs paid for by each patient. My Partner and I, were recovering naturally, however we were not well enought to go ashore until the ship reached Rudesheim. Here we had hoped to have some respite from the Bland and uninteresting food on the ship, however that was not to be as the ship sailed at 2pm before the restaurants opened! And so, we gradually got better and looked forward to a day in Cologne, which as it happened did not happen!. The ship had docked that night at some mysterious location and only proceeded to Cologne next morning, arriving at mid morning. We could not understand why the ship had not contiued overnight. The ship was docked some distance from the city centre and it was raining, people who went off early on a tour returned at 2pm when the coach was available to 'shuttle' but as the last returning shuttle was at 4.30 there was no time to make a satisfactory visit. Early in the day we had asked for a shuttle sevice to the City but were told we would have to get a Taxi! which seemed a retrograde way to treat passengers who had paid quite a large sum for the cruise and now wishing to do some shopping. Finally we arrived in Amsterdam and did the included canal excursion but as the windows of the Canal Boat were so misted up we saw little. Its was mentioned to the guide but she had no was to rectify that situation. By this time we had had enough, being exhausted from sickness and disapointed from the lack of consideration. and poor food. We also found it exasperating that people would complain at the table about the quality of the food but when asked by the staff if 'everything was 'OK' responded by sayin 'yes it was lovely' when in reality it was poor. It is unlikely that we would travel with this company again. Read Less
6 Helpful Votes
Sail Date: December 2016
Being able to cruise the Irrawaddy River was a privilege, seeing Burma at this time was fascinating. The people of Burma are wonderful, the crew could not do enough for us. The Chef cooked me a special meal each night as I have dietary ... Read More
Being able to cruise the Irrawaddy River was a privilege, seeing Burma at this time was fascinating. The people of Burma are wonderful, the crew could not do enough for us. The Chef cooked me a special meal each night as I have dietary problems, always with a smile on his face. Our guides were the best, very passionate about their country. The whole crew was always on hand to help us climb the riverbank to disembark at each destination, and would say Ming Ga La Bah, (their greeting), and there again when we came back from our excursions. From walking tours, pony trap rides, tuk tuks, bus, every one an adventure. Local artisans would come on board for shows, and a great New Year on a sand spit in the middle of the Irrawaddy River highlights of our cruise. Travelmarval I hand it to you, you have got it right, I will have no hesitation in travels with this company again. Jan Riccobono Read Less
7 Helpful Votes
Sail Date: September 2016
Relaxing way to visit Burma. This holiday was booked through Travelmarvel on a full board basis and we both thoroughly enjoyed it. The boat was modern and immaculately clean and all staff could not do enough for us, even cleaning our shoes ... Read More
Relaxing way to visit Burma. This holiday was booked through Travelmarvel on a full board basis and we both thoroughly enjoyed it. The boat was modern and immaculately clean and all staff could not do enough for us, even cleaning our shoes every day. The food was five star and the choice was amazing. Wine and beer was served freely in the restaurant and was of very good quality. The cabins were spacious with comfy beds and good air conditioning. The sun deck had plenty of shade on hot days and was a nice place to watch the world go by as we cruised downriver in the afternoons. Sightseeing was at a comfortable pace, usually in the morning, and the staff all helped us on and off the boat. We cannot fault the service and hospitality on the Princess Panhwar. The staff soon became friends who were keen to share the history and culture of their beautiful country and also their hope for a democratic government in the future. We felt totally safe the whole time we were there and would encourage others to visit before it changes too much. Read Less
7 Helpful Votes
Sail Date: September 2016
The river cruise was amazing from the moment we stepped on board to the moment we disembarked. The ship was very well appointed,the staff were wonderful would do anything to make your trip more enjoyable. We had the best tour guide ... Read More
The river cruise was amazing from the moment we stepped on board to the moment we disembarked. The ship was very well appointed,the staff were wonderful would do anything to make your trip more enjoyable. We had the best tour guide her name was Cherie she was Scottish but has lived in Austria for many years. Cherie looked after us like a mother hen, getting doctors and dentists for guests when needed which was a couple of times. The tours off the ship were so well organised and very knowledgable guides. Great little towns with cobblestone streets and lots of history. The visit with the residents of Wertheim was very enjoyable we were made to feel very welcome. The host we had would not let us go until we had tried all 3 different cakes she had made which were delicious we were then given a small gift. The food on board the ship was very good. Great size servings and quite a few options. The entertainment which was organised was very enjoyable. Another thing to note if you need laundry done there is a cost but it is very reasonable not like on Ocean cruising. Another highlight was the night time cruise down the Danube in Budapest with all the buildings illuminated and wonderful classical music playing. We also did the Mozart concert in Vienna which was certainly worth the money. We had been on a 10 day Swiss Alps tour before with Travelmarvel and met the most wonderful group of people who were with us on the tour and the river cruise. This tour was well organised and we stayed at good hotels. The trip we did on the Glacier Express through the Swiss Alps was amazing. I would have no trouble recommending Travelmarvel and would certainly travel with them again. Read Less
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