• Write a Review
  • Boards
  • Log In

Thomson Cruise Reviews

Marella Cruises
Ship
Destination
Departure Port

Traveler rating

Excellent

413

Very Good

287

Average

191

Poor

134

Terrible

70

Cruise type

134 Thomson Cruise Reviews


Stpaulsdrive avatar

Stpaulsdrive

2 Reviews Written

6 Helpful Votes

Poor service and food. Ports of call not good choice

|

Poor food. Poor service. Poor entertainment . Ship not as good as others in Marella Fleet. Not enough staff on bars. Waiters stood around chatting. Waiters telling me it isn't my job to serve on this area. It's ...
Read More

Sail Date February 2020


Sue widger avatar

Sue widger

1 Review Written

8 Helpful Votes

Ship very poor

I chose this cruise as I was assured by the local Tui agent that as it had recently undergone a re-fit it was disability friendly as my husband has a walking difficulty. The flight out to Barbados was lovely no ...
Read More

Sail Date January 2020


johnmunro avatar

johnmunro

1 Review Written

7 Helpful Votes

Poor conditions

Hi just back from a week on the Explorer the flight from Edinburgh was good Transfer was quick.When we got too our cabin the cabin had a bad spell reported too reception fixed straight away smell came back 2 days ...
Read More

Sail Date January 2020


Brian72813 avatar

Brian72813

2 Reviews Written

38 Helpful Votes

Drinking contest at sea

We are very experienced cruisers aged 67 and 68, this being our 31st cruise, however it was our first with Marella.We picked this cruise for the itinerary and strangely enough the extended port times. We came aboard ...
Read More

Sail Date January 2020


CovCCFC avatar

CovCCFC

1 Review Written

5 Helpful Votes

Discovery 2

Sailed from Barbados Dec 22nd for a 2 week cruise in an inside cabin, we traveled as a couple in our early 60s, we have cruised before in Feb2019 in the Caribbean on Marella Explorer for 1 week and booked again due ...
Read More

Sail Date December 2019


Darrin222 avatar

Darrin222

1 Review Written

7 Helpful Votes

Shoddy service at sea

This must be the worst ship in the fleet for service. Food isn't great either and hygiene standards in the restaurants are unusually low. There seemed too few staff to offer a good standard of drinks service and ...
Read More

Sail Date January 2020


migr110875 avatar

migr110875

1 Review Written

33 Helpful Votes

Slow boat around Asia - 2nd fire on transformer

I don't normally write a review post holiday but felt on this occasion it was necessary, to help inform potential customers and for Tui to use for continuous improvement. We embarked on christmas day and found ...
Read More

Sail Date December 2019


Skull Master avatar

Skull Master

1 Review Written

4 Helpful Votes

Disappointing

We went on the Enchanting Far East cruise on the Marella Discovery in December 2019. The cruise got off to a bad start when we fell victim to a somewhat desperate money-grabbing trick. Even though we went online to ...
Read More

Sail Date December 2019


mbelleau avatar

mbelleau

1 Review Written

7 Helpful Votes

Where do I start

Just returned from the cruise, so I will start off with the positives. The discovery 2 is a smaller, well maintained ship that have hard working staff that provide a level of service. The itinerary was very good and ...
Read More

Sail Date December 2019


Dora Explorah avatar

Dora Explorah

1 Review Written

5 Helpful Votes

Certainly not as described

Sold as “new” ship. Albeit a refurbishment. However very disappointed that my first impression of the ship was that our cabin and public areas were grubby, well worn and dated. So spent the remainder of 2 weeks ...
Read More

Sail Date December 2019


Leathers Auckland avatar

Leathers Auckland

2 Reviews Written

13 Helpful Votes

All-inclusive - but diluted quality

Boarding - We have cruised many times including two with Marella, on their smaller ships, so looked forward to this, the latest addition to the fleet. Boarding at Barbados was smooth, with up selling limited to the ...
Read More

5 photos

Sail Date December 2019


BazDurrent avatar

BazDurrent

4 Reviews Written

19 Helpful Votes

A very noisy cabin. Marella's standards have declined, our last cruise with them

After an uneventful flight from Stansted, when we arrived at Tenerife we were directed by a Tui rep. to leave the airport and turn left.! There we encountered a large crowd whom after asking other passengers were ...
Read More

Sail Date November 2019


Sheenay11 avatar

Sheenay11

1 Review Written

7 Helpful Votes

If this ship is to go by then Marella standards have fallen fast

We are frequently Cruise and always choose our cruise for the itinerary and as Explorer was the only ship in the canaries at our chosen dates that is the ship we chose. Embarkation was smooth and luggage delivered ...
Read More

Sail Date November 2019


rosevew avatar

rosevew

1 Review Written

22 Helpful Votes

It was a Mystery Tour, rather than an Arabian Adventure

The itinerary was changed 3 weeks before we sailed and we were given the option to cancel. However, having made a variety of arrangements (hotels. car park, house-sitters) we decided to stick with it and accept the ...
Read More

Sail Date November 2019


Graham Kidd avatar

Graham Kidd

1 Review Written

7 Helpful Votes

A genuine disappointment

November 2019. Over the last decade, there has been something of a revival in interest and the number of people cruising, and sadly an equal number of operators providing substandard cruises. Having cruised 8 ...
Read More

Sail Date November 2019


Kevin111 avatar

Kevin111

1 Review Written

10 Helpful Votes

I never usually complain...... but.....

I am the type of person who rarely complains ... but....... We've been on the Dream and Celebration, and mostly not a great deal to complain about, except the food could be a little hotter. The Explorer 2 however ...
Read More

Sail Date October 2019


lynne1508 avatar

lynne1508

1 Review Written

4 Helpful Votes

Magic of Spain - 28th September 2019

We chose this cruise as we had never done Portugal and Spain - we teamed up with a 3 night stay in Alcudia. From the first evening we were given cause to be disappointed, arriving for dinner at 7.15 to be told the ...
Read More

Sail Date September 2019


weesyl avatar

weesyl

2 Reviews Written

5 Helpful Votes

RUBY ANNIVERSARY DISAPPOINTMENT

Sadly where do I start . We had booked a deluxe cabin and to our shock we saw no deluxe at all, the windows were that bad we could hardly see out of them. The shower was that small with a shower curtain,not ...
Read More

Sail Date October 2019


Tong1 avatar

Tong1

1 Review Written

5 Helpful Votes

Tired Product

This was my first cruise. After being delayed by 2.5 hours with a Tui flight we joined the ship 30 minutes before departure. On boarding we made our own way to our room and after paying £48 for a specified cabin ...
Read More

Sail Date September 2019


Janda7 avatar

Janda7

14 Reviews Written

182 Helpful Votes

Well below par accommodation for money paid

We booked this cruise having read about the extensive, multi million pound work, carried out on the ship, earlier in the year. The idea of an adults only, all inclusive, port intensive cruise, especially during ...
Read More

Sail Date August 2019


Skeptical Cat avatar

Skeptical Cat

1 Review Written

11 Helpful Votes

Nice itinerary; that's about it

Never again will I sail with Marrella, from day one the drains stank and had to be treated daily, this permeates around the ship. The food in the main dining room and the cafe is substandard cheap rubbish, I've ...
Read More

Sail Date August 2019


Jillian2456 avatar

Jillian2456

1 Review Written

9 Helpful Votes

Not the best for a honeymoon

My husband and I both choose this cruise a year and a half before our wedding as we wanted to get everything set in advanced. Additionally, we also booked the excursions online as soon as they became available. ...
Read More

Sail Date August 2019


kaosdave avatar

kaosdave

2 Reviews Written

8 Helpful Votes

A Discovery

Marella Discovery 16/08/2019 to 23/08/2019 This is our eleventh cruise and the fourth with Tui but first time on the Marella Discovery. Flight from Leeds & Bradford 15.35 was 30 mins late not too bad, landed ...
Read More

Sail Date August 2019


solothelab avatar

solothelab

1 Review Written

11 Helpful Votes

Disappointing

Returned on 17th Aug 2019 from a 7 day cruise on Marella Discovery 2 on its Cosmopolitan Classics Cruise. This was our first cruise and Marella were recommended to us by a relative. Our flight was from Manchester ...
Read More

Sail Date August 2019


Shortcake68 avatar

Shortcake68

1 Review Written

10 Helpful Votes

Disappointed

Very disappointed with Explorer 2 as was not as good as Explorer 1. Didnt look or feel like been refurbished. Cabin bathroom grotty, particularly shower smelled and grubby. Bar staff unfriendly and rude, never ...
Read More

Sail Date August 2019


Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Find a Cruise

Easily compare prices from multiple sites with one click

Other Cruise Line Reviews

  • P&O Cruises Australia Cruise Reviews




Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.