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3 Arena River Cruises Cruise Reviews

We had been on a Celebrity cruise several years ago and really disliked it. It was the attraction of a much smaller boat with less than 100 people on board that really appealed. Unfortunately with only a few days to go we were told that ... Read More
We had been on a Celebrity cruise several years ago and really disliked it. It was the attraction of a much smaller boat with less than 100 people on board that really appealed. Unfortunately with only a few days to go we were told that our itinerary had to change due to low levels of water in the Rhine, we were offered a Mosel cruise instead. We had the opportunity of a refund but given that the time booked was the only window of opportunity for my wife and I and also that Mosel had attractions of its own we went ahead. I can't fault the collection arrangements at the Ramada Dover and the smooth passage to Koblenz (our port of embarkation), I would however warn those contemplating this holiday that it is an approximately 8 hour journey with only two breaks in between. The Lucy Anne is best described as quaint, it is one of the smaller River Cruise liners taking on a maximum of 100 passengers, it was often dwarfed by the many other River Liners which if space is your thing then you need to take that on board (pun not intended). This brings me to the low point of the Lady Anne- the accommodation. I had opted for the standard room which I have to say is just about adequate for a single person but the bed was far too small, the duvet too big which meant it readily slipped off the bed. There was an additional tilt in the mattress which felt as if you would slide out at a moments notice. I am completely at loss to see how two people can share such a room. So as you might imagine I had to find time to cat-nap during the day. Even small people (I am admittedly not one of them) will find these sleeping arrangements really difficul but to my amazement it drew little criticism from any one else of they had wanted to share their room secrets with me. I would have preferred to have had a river view out of the dining room but that wasn't possible as the window was ostensibly under water! The food bordered between very good and excellent the waitresses being very attentive to every want and need. I would have wished for the time between breakast and lunch (9.15 -11.45) to be extended as 2.1/2 hours being too short for proper digestion but that is a personal opinion and I know not shared by everyone. The bar service was excellent and again very attentive, but I thought the prices a little high but that's what you get with a captive market. Do not bring your laptop or any other media device that needs the internet. The Cruise line offers it but by their onboard admission it very rarely works much to everyone's annoyance. Our courier did an amazing job given the short notice that she had to do with the change of plan and I can'y say enough about our driver who got us here there and everywhere safely and on time. I was dissapointed not have gone on the original intinerary, but it was no one's fault. The situation in respect of the Rhine was well known in Germany and I felt that some earlier notice could have been given. The Captain and his crew were always available to ask questuions and the entertainers fantastic in their vocal and instrumental skills The small size of the ship and the reduced number of passengers engendered a genuine sense of bonhomie which I certainly did not feel with the larger cruise line. We met some really nice people and by the end of trip we got to know nearly everyone. This was a big plus Read Less
Sail Date September 2018
Having done many ocean cruises we decided to try a river cruise and this itinerary was ideal, we were fully escorted from St Pancras and the escort/guide was very good. The food in the first week was very good, comparable with sea ... Read More
Having done many ocean cruises we decided to try a river cruise and this itinerary was ideal, we were fully escorted from St Pancras and the escort/guide was very good. The food in the first week was very good, comparable with sea cruising without the wide choice of menu however for the second week was not quite as good. Lunch was initially served in the dining room but was then changed to the lounge which wasn't so good because one was sat in arm chairs rather than at a table. We had pre-booked an excursion package and some of the excursions didn't live up to expectation although others were very good. The entertainment in the evenings wasn't very good, just a Romanian chap playing a keyboard and singing in broken English the same songs every night. There was a quiz night organised one night which was good and properly run. The biggest disappointment was on the last evening when we had gone for dinner in the middle of packing I must have left my Kindle out in the room because when we went to leave next morning we couldn't find it anywhere. I reported it to reception and his response was what did I expect him to do, I also reported it to River Cruise Line but they were not interested. I don't think it would have been the maid who took it but we know other people had access to the cabin. This has certainly whetted our appetite for doing more river cruises but possibly not with River Cruise Line. Read Less
Sail Date July 2018
Went with the River Cruiseline on the Lady Anne Amsterdam & Bulbfield Spectacular Cruise 26th April 4 nights 5 days (not really because we were travelling for two of these days). Having done some research we decided to make our own ... Read More
Went with the River Cruiseline on the Lady Anne Amsterdam & Bulbfield Spectacular Cruise 26th April 4 nights 5 days (not really because we were travelling for two of these days). Having done some research we decided to make our own way to Dover and opted to stay pre and post nights at the Ramada (room was acceptable but the food was awful) so when our lovely driver David from Port Talbot managed to get on an earlier ferry on our return to England we decided to head straight for home because the Ramada had signs in the hotel apologising for the noise until midnight because there was a party. Now to the cruise itself - well it was more like the Lady Anne was being used as a floating hotel. We were informed before departure that we would not be going to Volendam because it was closed to all shipping traffic so we did very little river cruising and every morning we seemed to have to move early (6 a.m. the engines started) to a different spot. On our first night some of the cabins were broken into whilst moored in Amsterdam with valuables and medication taken. Luckily because of previous reviews saying how small the cabins are we decided to upgrade to a promenade deck cabin. It had everything we needed (after all you only want to sleep and have a shower) and for the amount of time we were there it was adequate but we wouldn't have wanted to spend a long time in it. Our cruise director was Maggie but we personally found her to be very arrogant and thought she was not really the right person for the job. The cruise manager was Robert and we found him friendly and helpful. What we found really odd was when we had a welcome meeting the next morning no-one mentioned the robbery even if it was just to warn us to be very careful. Perhaps they didn't want bad publicity but feel they handled it badly. All the crew were lovely and very friendly and all work extremely hard. We personally thought the food was very good considering the small amount of space the Chefs have to prepare it. There is only two choices for the evening meal. We were allocated seats in the restaurant on a table for 6 and were fortunate to be with two lovely couples and also spent our evenings with them having a great laugh. The restaurant is reached down two separate very steep and narrow stairs so definitely not suitable for the less mobile. It was our intention to do all the excursions but it was so hectic we opted out on the last day. The weather was awful with everything from snow sleet thunder lightning and rain and very very cold. Het Loo Palace was worth visiting. Keukenhof Gardens was really lovely and the tulips were at their best although it poured with rain whilst we were there so we probably didn't see all there was to see. The cheese and wine cruise was nice but the Amsterdam City and Diamond Factory was a complete waste of time as we had seen most of it on the cheese and wine cruise the night before. We didn't do the Mauritshuis Museum in the Hague but decided to walk around Amsterdam on our own. Very much like London very very busy dodging the cycles and trams. We had a nice time and are glad we did it but it was very tiring with more coach travel than cruising on the canals and when we did cruise we were in the restaurant having breakfast and could only see the water lapping against the windows. Read Less
Sail Date April 2016
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