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Sail Date: July 2013
We just returned from a great trip on the Dawn to Bermuda from Boston. The cabin and food crews were very gracious throughout, the food was quite good overall (especially the NewYork strip steak at Cagney's), the entertainment by the ... Read More
We just returned from a great trip on the Dawn to Bermuda from Boston. The cabin and food crews were very gracious throughout, the food was quite good overall (especially the NewYork strip steak at Cagney's), the entertainment by the Production Cast was superb (we especially were awed by the performance of the husband/wife acrobatic dancers in "Ocean's Apart"), the other entertainers throughout the ship were also good, and the entire on-board experience was very good. We did miss an adults only pool or hot tub area as in the afternoons especially the one pool and the four hot tubs around it were very full. In the mornings and evening though I often had the pool to myself and could do laps. In Bermuda, we went twice to Snorkel Park (where admission ranges from $10 to nothing depending on when you go!) which is a small beach but quite good for snorkeling as there are a lot of fish around the reefs and the old fort foundation. I also took the excursion on a catamaran for snorkeling which also was good but I didn't see anything different there in terms of species than I saw in Snorkel Park. It was nice to sail around though to a different part of the island. We also went to Horseshoe Beach which is very different from Snprkel Park in that it is open ocean so has a lot of wave action. I'd certainly consider Norwegian for another cruise.   Read Less
Sail Date: January 2013
We've just returned from a really wonderful cruise on Arcadia. Yes it was very disappointing that we could not Tender off the Falklands, but the sea was far to rough to attempt a safe transfer and I for one woudn't have trusted ... Read More
We've just returned from a really wonderful cruise on Arcadia. Yes it was very disappointing that we could not Tender off the Falklands, but the sea was far to rough to attempt a safe transfer and I for one woudn't have trusted the sea not to have got worse and those who thought otherwise, must have been crazy. I do think as others have said that P&O are losing sight of the people that keep them in business ie The Passengers!! they should have had time to at least put another Port of call on the Itinerary when Acapulco was withdrawn, as they new well before departure about the trouble. Adonia never went into Argentina either in 2012 and the trouble between UK and Argentina has escalated since, so there was no chance we were going there, so this was purely a Marketing ploy, as clearly many people would have cancelled. The other point the maintenance on the ship, although I know is an ongoing necessity, this time it was like living in a steel works, with constant chipping away at the metal work ( that was very annoying) especially on the promenade deck. The nasty stuff done with, we thought the rest was brilliant Food Entertainment especially the staff were great. I think people expect 5 star but only want to pay 4 star prices, perhaps they should sail with another cruise line, instead of making satisfied customers miserable, with their constant moaning. Neil Oliver Cruise Director who only joined in Sydney was amazing and so much energy, he made the sailaways really special and unmissable. The people on our table were so lovely, as we opted to have a singles table, we weren't sure what to expect. On the whole everyone was extremely pleasant, except for the few. This is the 3rd World cruise I have done with P&O and yes I would do another Read Less
Sail Date: March 2010
My wife and I have done around 25 cruises. This cruise departed Sydney, circumnavigated New Zealand, returned to Sydney and then circumnavigated Australia. It lasted 48 days and was on the Holland America Volendam. We found the best ... Read More
My wife and I have done around 25 cruises. This cruise departed Sydney, circumnavigated New Zealand, returned to Sydney and then circumnavigated Australia. It lasted 48 days and was on the Holland America Volendam. We found the best airfare to Sydney was V Australia out of LAX. We didn't use any hotels in Sydney. We found internet access off the ship to be easy and a lot cheaper than on the ship. In NZ it is free at all public libraries. Otherwise there are a lot of cafes and at most it is 5$ for an hour. The ship and the room were generally good. The only complaint was that a number of the elevators did not work. Dining was good and despite the length of the cruise the menu was good. The entertainment aboard was a little disappointing but the enrichment speakers and the travel guide were excellent. Embarkation was late due to a tsunami warning and disembarkation was very easy. We did visit a large number of ports and did most on our own with private tours. We did a couple of ship tours. While onboard we were told that everyone onboard would have to get an Indonesian visa for Komodo Island. The ship tendered and you had to have one even if you did not get off the ship. It cost around 25$ pp. A couple of people had arranged with the Komodo park service directly, everyone else had to use the ships tour or you could not get off of the ship. The ship tour was fine and it was worth it to see the dragons. The other ship tour was snorkeling the barrier reef. At Cairns and Hamilton island they offer snorkeling. We tried to book private trips but none of the private operators could get us back in time. The ship tour from Cairns was more expensive but you had more time on the reef. Both trips were very similar and if you are interested in snorkeling it is a must do trip. In Tauranga we recommend Mount Classics at mctours.co.nz and driver Ian Holroyd. In Wellington we took a coast tour with Crown Chauffeur with Colin Miller. It is a lot of tour for the money. The best tour we had was Milestone tours in Auckland. It was a little expensive but we went places and saw things that no one else got to see. Finally since our departing flight from Sydney left at 8:30pm we had a whole day in Sydney. We had our luggage but wanted to see something. PJ tours was the only company that I could find who would pick us up near the ship and drop us off at the airport at the end. We went to Blue Mountain and spent a wonderful day there. Peter is a great guide and happy to work with us. We visited many ports, from big cities to cites of 800 people. Eden was a very small city but very interesting while Exmouth is also small but there is not a lot there. Overall it was a great trip. Read Less
Sail Date: March 2010
My honey, Edie and I boarded the Ocean Princess for a 6 segment cruise from Tokyo to New York City for our 129-day adventure. Overall, we had an excellent experience. The purpose of this review is to share our learning from the trip. ... Read More
My honey, Edie and I boarded the Ocean Princess for a 6 segment cruise from Tokyo to New York City for our 129-day adventure. Overall, we had an excellent experience. The purpose of this review is to share our learning from the trip. First, the renamed Ocean Princess is a 650+/- passenger ship that seems to attract more experienced cruisers because of the length of the segments and the exotic ports. It was surprising to me that some passengers complained that we had too many days at sea or not enough stuff to do on the ship to pass the time. Seems like they would have figured that out when they booked the itinerary. The OP does not have the amenities of the mega ships in the Princess fleet. The upside is the OP is able to get into more ports than the larger vessels. The major advantage is getting to know the passengers and crew. The OP had recently been renovated and yet the ship seemed a little dated. The service in the dining room was excellent and the food better than average. The dance team was superior and many of the entertainer were dandy. Because we were on the ship for multiple cruises we were able to see what worked and what could be done differently. A Sunday brunch was started in the main dining room that was excellent. When a new matre d' started his contract, the popular brunch stopped. The personality of the ship is driven by the matre d', head chef, and the cruise director. When they change, it is different. That can be a plus of minus, based on what we liked. Because we were on the ship so long, life slows down. We were careful what we ate, exercised every day, only went to ships events when we wanted, and stayed away from the less than kind passengers. It is also a major advantage to sail west because we had lots of 25 hour days. We liked the OP and have booked another 48 days of that ship in 2011. The Captain loves his "white lady" and is a visible leader of the crew. Overall I would give the ship 4 1/2 stars. Ronvoyage Read Less
8 Helpful Votes
Sail Date: October 2014
Our Voyage took us from Istanbul to Cape Town - 93 days of exploring exotic ports. The ports were very good but the ship was a zero !! Very noisy in every location; especially on the outside decks as the engine noise is not muffled. It is ... Read More
Our Voyage took us from Istanbul to Cape Town - 93 days of exploring exotic ports. The ports were very good but the ship was a zero !! Very noisy in every location; especially on the outside decks as the engine noise is not muffled. It is very difficult to have a conversation on the top deck or by the pool. The ship has a LOT of movement and doesn't handle the ocean very well. It is an OLD SHIP to begin with, and should not be sold as a luxury cruise ship at the current prices.It was built in 1989, and definitely shows its age. The ship has been "modernized", but the flow is very difficult as one has to walk through the main lounge to get to other venues; the ship is built like a railroad car, so you have to navigate through each room to get to the next. And if one room has a lecture or is occupied, one has to walk through the audience to get the next room.The room phone will not take messages .... you have to walk through the corridor to to your selected room and leave a note on the door to get a call back.The WiFi is not only SLOW, it is almost useless. Very difficult if not impossible to connect ones computer to the system ..... and then it drops off as you type an email.I have talked to the TI staff, and was told he has asked the UK office to upgrade this system for the past two years and nothing has been done; it must be a money thing ..... but they are not embarrassed to up the prices on shore excursions or anything the ship sells, including the price to book. The food is not outstanding .... more standard coffee shop variety ( Woolworth in the UK or Denny's in the USA). Service and the staff are excellent ... no complaints; however, their mantra when you order an menu item is "excellent choice" .... one get a little tired of hearing that three or four meals a day.The library books are from 1998 to 2008 .... must have been transferred from the MV Discovery ... get real... this is 2015. The life vests are dated 1999 and were last inspected at that time ..... does this seem correct for a cruise in 2015 ?? There is NO specialty dining room; that space has been converted to normal dining room service. The lunch at the Veranda buffet is the same as the dining room, and the variety doesn't change from day to day ... ditto for dinner. The ice cream that is served in the afternoon, after lunch, is always runny ... not hard ... as they do not have proper refrigeration on the outside deck where the ice cream is served. There is NO food service after they close the dining room or Veranda (buffet) areas. Once it is closed, you have to wait until the next regular meal time for snacks or any food ( except room service... which is limited). If you are an INDEPENDENT passenger, and do not purchase any shore excursions from the ship, you will be "stuck", and they make no attempt to assist independent passengers ..... you are entirely on your own .... even in port ..... when you are in a closed port, with no transportation, good luck trying to get to town !! The Brits love this ship as they enjoy being away from the UK ( weather). BUT, if you enjoy social activities, and want good shows, good entertainment, good stimulating lectures, etc .... look else where. Read Less
4 Helpful Votes
Sail Date: September 2014
A message was sent by email the day before we were to embark on our cruise. We were already in Vancouver and did not receive this email until after the cruise. Even if we had received this message, it would have been expensive and ... Read More
A message was sent by email the day before we were to embark on our cruise. We were already in Vancouver and did not receive this email until after the cruise. Even if we had received this message, it would have been expensive and stressful to change our flights. Holland America did not offer any refunds or assistance in making alternate plans. IMPORTANT NOTIFICATION: Please be advised that we have been experiencing a heightened level of Acute Gastroenteritis (AGE) on the ms Volendam. Therefore, the ship will follow a special cleaning and sanitizing protocol developed in conjunction with the US Centers for Disease Control and Prevention (CDC) prior to our departure from Vancouver, Canada, on September 17, 2014. Consequently, embarkation will begin at approximately 1:00pm for a 4:00pm departure. Our guests are encouraged to delay their arrival at the pier until 1:00pm, as there is limited seating at the Vancouver facility. We regret any inconvenience this may cause. Holland America's Volendam cruise ship is obsolete, dirty and diseased. Check on the age of the ship before you book a cruise. Take a cab to and from the airport. The cab would have been cheaper and faster than the big bus with passengers coughing and sneezing during the long slow ride from the ship to the airport. I rarely get sick but I came home with a painful deep cough and sore throat. We were handed a piece of paper while boarding informing us of an intestinal virus onboard. Too late to cancel. They had been having this problem for weeks. We would return from shore excursions to see people with rubber suits and what looked like gas masks working to sanitize a stateroom as we walked down the passageway. Not exactly reassuring. We were led to believe that this was a temporary problem but it persisted for the whole cruise. The ship desperately needed repairs and upgrades including: newer TVs (ours had a blurry picture), gym equipment (parts were missing). Age appropriate music in the gym would have been nice (this was not the hip hop or rap demographic). The fitness staff was uneducated staff. There were rude employees everywhere. They were broken toilets in the common areas. Older passengers who move slower were having trouble finding a working restroom. We were not allowed to borrow DVDs and books or serve ourselves at the buffet because of the virus. The servers at the buffet did not understand English very well so it was impossible to get your food the way you wanted it. They dumped buckets of dressing on the salads. Everything was over cooked. Most of the time the food was not hot enough, vegetables were limp and fish was dry.   Read Less
3 Helpful Votes
Sail Date: January 2013
Assuredly a very damning summary - but we disembarked from Arcadia on the completion of this voyage very disappointed at what we had endured for so long. We are not new to cruising, nor are we new to Grand Voyages - but this was our first ... Read More
Assuredly a very damning summary - but we disembarked from Arcadia on the completion of this voyage very disappointed at what we had endured for so long. We are not new to cruising, nor are we new to Grand Voyages - but this was our first experience of Arcadia and of P&O -and it will certainly be our last. Anyone who has booked, or is contemplating booking a 'Grand Voyage' cruise on P&O's Arcadia should very seriously think again. The Cruise : The first half of the cruise from Southampton to Sydney was a nightmare - by the time the ship reached Sydney the morale of the passengers was such that as well as the 600 plus Australian passengers who were desperately glad to be disembarking, the vast majority of those remaining on board would have joined them if they possibly could. Particular details of all that went wrong can be gleaned from the vast number of adverse reviews and comments already on the Internet relating to how passengers on the Arcadia were treated on this voyage. In short, no-one likes feeling that they have been duped, cheated, short changed, commercially exploited and are being treated with dismissive contempt. Moreover, the dismissive contempt continued once back on dry land. Communications with P&O regarding their gross negligence in NOT complying with their own 'Booking Conditions' were replied to 'cut and paste' responses consisting of sequences of platitudes and gibberish totally unrelated to the issues raised IF P&O had fulfilled its contractual obligations and the ship's management had treated passengers as if they were on a Cruise Liner rather than as interlopers on a Cargo Vessel - would we have enjoyed the cruise ? - Definitely not - and here are some of the reasons why : The 'Grand Voyage' : The Arcadia carries well over 2000 passengers - and at any one time 75-80% are on board for only one or occasionally two sectors of the 'Grand Voyage' Arcadia is one of the newer breed of 'Vegas' resort ships designed to provide the mass market with relatively short 'fun' cruises with lots of alcohol,gambling, mindless loud music and very dim lighting in all public areas from 1800hrs onwards, holiday camp/end of pier quality entertainment and singalongs coupled with the provision to gorge for 24hrs a day on mass produced,low quality meals typical of a works canteen or supermarket cafeteria. The so called 'Grand Voyage' was nothing more than four such 'fun' cruises (sectors) strung together. When the first sector was complete everything (menus, entertainment, lecture topics, films etc - even the errors and mis-spellings in the daily entertainment guide were for the most part repeated on each following sector. The 'Ship' ; Consistent with the 'resort ship' model large areas of Arcadia are devoted to revenue generating activities in contrast to the minimal space afforded to non-revenue services addressing the interests and comfort of passengers. eg: the small library with cramped seating for 10, the 30 seat 'cinema' and the ridiculous laundries are 'not fit for purpose'. In contrast the casino,totally unoccupied for most of the day has an enormous floor area housing four card tables, two roulette tables and 65 slot machines and boasts a seating capacity for 112 passengers. Public toilets are small in both space and number, are often 'out of order' and very basically equipped. The buffet restaurant has the ambiance of a motorway cafe with formica topped tables,unset for breakfast and lunch - pick up a tray,plate and cutlery, join the long queue to choose your food and then search for a seat !! Again consistent with the 'resort ship' model all vestiges of past elegance and refinement associated with cruising - particularly on Cunard - and to a lesser extent on P&O - have disappeared from Arcadia and been replaced with pretentious nonsense which fools but few. The most glaring examples relate to evening dining in the main restaurant: To gain access one must adhere to the ship's 'dress codes' - Problems occur when the dress code is 'Smart' - interpreted by P&O as meaning 'gentlemen must wear a jacket' - Hence, males wandering around the decks in trainers, baggy trousers and T-shirts can grab a jacket and gain access unchallenged whilst gentlemen elegantly dressed for dinner in tailored trousers,smart shirt and tie are refused entry! Upon gaining entry you will be presented with a menu adorned with dishes described in mouth-watering language with lots of 'juz' and 'drizzles' which bear little relation to what eventually appears from the kitchen. Set plates are augmented by 'silver service' - consisting of never more than potatoes cooked in a different style from those already on the set plate plus one other,usually overcooked and tepid vegetable. On the topic of food, apart from the general low quality of what is provided in the 'set menu' restaurant, prospective passengers should be aware that many items- particularly fruit, salads and cold meats and seafood - displayed in the 'buffet restaurant' are often well past their 'sell by' date - photographs of heaps of sweating, rotten bananas, pears etc are available on request. Also on view in the buffet from 3.00am onward would be tray after tray of pre-cooked fried eggs left to rubberise until being reheated when the restaurant opens!!! I could go on and on but .....!!! Read Less
1 Helpful Vote
Sail Date: January 2011
Findings from the 2011 World Tour maiden voyage of the Queen ElizabethFood and drink: Did not eat a piece of fruit that was ripe and ready when it looked like it was rotting. Vegetables were never done and very little so ask for more was ... Read More
Findings from the 2011 World Tour maiden voyage of the Queen ElizabethFood and drink: Did not eat a piece of fruit that was ripe and ready when it looked like it was rotting. Vegetables were never done and very little so ask for more was not an option if it is not done. Lots of lamb and poultry like duck and guinea fowl. Tasty meat was a few times. Coffee was one day too weak and too strong the other day. Really good but a few times. And endive salad was just lettuce with very few ingredients. Potatoes were not cooked and was therefore mostly rice. Quality food absolutely no 5 *. Only the Veranda restaurant, met the 5 * (super).Operation: Waiters fought a lot among themselves and were only controlled by their superiors. Mostly lazy and uninterested staff and often to clear the table mid-meal. In short, they do not know their stuff.Entertainment: In a world cruise repetitions and often shows for kids like morons, or a juggler or magician. There were beautiful costumes but we have seen them only 2 times. The theater was seldom full and people rarely walked quickly away. The sound of the orchestra was often more important and thus harder than the performing artist as a harpist and singer. Shortly, quality was very poor.Accommodation: The air conditioning was sometimes off and sometimes in some places it was 15 degrees and often in the restaurant almost 30 degrees. The coffee machines have been broken for days and a cup of cappuccino could not be donated. The TV has two British and two American stations but only one sports channel in the air for three weeks. Furthermore you missed all the sport.Dress Code: Lots formally a malfunctioning air conditioning does not contribute to a nice meal. Always one to suit what's wrong with a nice shirt or a polo.Passengers: On board Russians and Muslims in their own way travel experience. This is very different from the other passengers. Many children on board which is not helping to create a pleasant cruise.Information: Every day there will be a newspaper (daily program) that cut and paste is put together and full of errors. Furthermore, we did not enter Aruba and Bali but it is canceled for some unknown reason why we never communicated. This seems to be normal. Daily also published a newspaper in your own language, but you have to ask 4 times before this is settled. Furthermore, also in English (especially the cruise director) is not known that other countries in the world than England.Disembark: Upon arrival at Southampton, I had to first pick up the car. Asked when leaving the ship on 3 persons of security or should I return after the car was retrieved. No problem if you show the boarding pass but there is no problem. After all, you paid for these days and this date is also mentioned. Showing you never come back on board and after information from four individuals showed that this was impossible. So the telephone to call the ship and asked if anyone wanted to empty my cabin (there were 3 bags) it lasted a whole 2.5 hours and the result that the train to France that was made was not reached. It costs nearly 100 euros over again.Summary: The Queen Elizabeth is a 5 star ship and the whole earn less than 4 stars it was also evident in the evenings where a retirement home just after eleven which was 95% in bed Read Less
14 Helpful Votes
Sail Date: February 2017
The itinerary appealed to me and the time of year was perfect. I was led to believe that Cunard were an upmarket company but several things were not up to standard. Having sailed on several ships with companies as diverse as Thompson, ... Read More
The itinerary appealed to me and the time of year was perfect. I was led to believe that Cunard were an upmarket company but several things were not up to standard. Having sailed on several ships with companies as diverse as Thompson, Fred Olsen, MSC, Royal Caribbean, P and O, Princess,Holland America and Azamara I would place Cunard somewhere in the middle. My cabin was fine with an amazing cabin stewardess ( the best I have ever encountered) but the food in the main dining room was very poor. The descriptions on the menu bore no resemblance to the food presented which was barely enough to feed a sparrow and usually tasteless and sometimes actually inedible. The food in the buffet was marginally better but we could always fill up on salad and fruit. The waiters were at times rude and at best indifferent. The daily schedule was often inaccurate and on the evening before we were due to arrive in Sydney we were advised that tomorrow on our arrival in Papeete we would not need to carry our passports. This caused a lot of confusion. On one day the date was wrong. Would I sail with Cunard again? Only if they offered an itinerary not available elsewhere, the price was very low and I would only eat salad and fruit in the buffet and not bother packing formal wear. Read Less
1 Helpful Vote
Sail Date: December 2012
We were on the December 5, 2012 Panama Canal cruise.I booked the a category FF for this cruise through HAL last summer. When the price dropped, I asked for and received a price adjustment. Two days after I made the final payment, the price ... Read More
We were on the December 5, 2012 Panama Canal cruise.I booked the a category FF for this cruise through HAL last summer. When the price dropped, I asked for and received a price adjustment. Two days after I made the final payment, the price dropped on higher-category cabins to $300 pp below what I had paid. When I called and requested an adjustment or shipboard credit, I was offered a Veranda for an additional $599 pp as the only option. After much discussion, they offered me an full ocean view guaranteed cabin for an upgrade - I took it. Just before we sailed, we were assigned a C category cabin, which is on the Promenade deck, with views of the lower part of the lifeboats, ship's railings, deck chairs and other passengers - not exactly a full ocean view. After much arguing and two calls, we were given a D category with a true full ocean view. We were notified before going to the dock that boarding would be delayed due to the Norovirus and special cleaning of the ship. When we arrived at the dock, we were given a letter offering us the chance to cancel the cruise if we so desired. We were committed to sail and looking forward to the cruise, so we declined the offer. Our cabin was very nice, but wasn't fully stocked with items until day 7. Our bon voyage gifts did not all arrive until day 2. We had to ask our cabin attendant for our bathrobes, replacement soap, replacement bath gel, washcloths, and ice. The only way to contact him was by dialing 90, which was rarely answered. We got his card with his name on it on day 10. The self-service laundries were closed until day 15. When we inquired about the ship's laundry, we were told to use the bag in our cabin, which was not there, so they gave us one and told us it would be $20/bag. After much arguing, we got it down to $5/bag, but found out later that if we had argued longer than that, it would have been free (per some fellow cruisers). Smoking rules were not enforced; not were the rules about no non-toilet trained children in the swimming pools. We were in a "Code Red" and babies who could not even walk yet were taken into the Seaview pool by their parents for several days without even swim diapers on (which were also banned from being in the pools). There were also two children on board who were totally out of control and their behavior ignored by their parents. They ran through the formal dining room shrieking many nights; climbed in the windows of the dining room; ran around the tables eating with their hands, and pretty much disturbed anyone unfortunate enough to be seated near them. That was us one night, and I had to ask to be moved in the middle of our meal due to the noise from those kids. They also appeared at almost every 10pm show in the theater, again running throughout the theater and shrieking. I never saw one crew member or maitre d' say anything to that family. When we were at the Atlantis hotel in Reno, there were some children acting similarly in the buffet - in no time, the manager was there telling the parents to control their kids or leave the restaurant. HAL has published rules about what will not be tolerated on their ships - smoking outside of designated areas, babies in pools, and disruptive guests, to name a few - they need to either enforce them or revise them to lower the expectations of their passengers. I have never been on a ship that ran out of food. The Amsterdam did. In the buffet with 1 1/2 hours left to serve, they ran out of potato chips, tomatoes and olives, and were unable/unwilling to replenish the supply. Oh the last formal night, they ran out of the featured Surf and Turf, and it took us 2 1/2 hours to have dinner. At least that got us out at 10:30pm, too late to attend the 10pm show and have to listen to the screaming kids. With Room Service, we rarely got all the items we ordered, and once got 2 carafes of coffee, but only one cup. They had the same five groups of musicians for the 17 night cruise, playing the same music every night. On other cruise lines, we usually get a variety of musicians cycled in. The "Sail-Away" parties on the aft deck were a joke. The single guitar player played riffs and improvised pieces at every Sail-Away - the music in no way reflected either the cruise or the port we had just left. It was not conducive to a party atmosphere. Very few drinks were offered or ordered. Actually, that was true most days on the aft pool deck - not many waiters available for drinks or people asking for them. People were going into the buffet and bringing out their own water or iced tea, unfortunately in real glass, so there was a bit of breakage out by the pool with all those bare feet around. The entertainment in the theater was marginal. One performer, a pianist, brought out a blow-up doll to dance with while he jiggled her buttocks and bounced her breasts-pretty cheesy. Another performer balanced a flower on his chin. And they each performed more than one night! Anyway, you get the picture, not really first-rate entertainment. The Art auction emcee gave an informative talk early in the cruise to explain the different styles of art available, to give us a brief history of his life, to introduce us to his assistant, and also to let us know that he was sleeping with her - too much information! Overall, the food in the dining room was good, nothing special. The first week the food in the buffet was not very warm and the pork and chicken was dry and tough. Some of the beef in the dining room was very tough, but seemed to improve later in the cruise (maybe they took on a new supply?). I think the Code Red for so many days really put an extra stress on the crew and prevented them from performing as they would have liked. If extra crew were not brought on board, perhaps they should have been. A cabin steward on our deck told me that he was responsible for 30 cabins, which seemed a little high to me, but I don't know what the average is industry-wide. Also, if you sail into Port Everglades, Fort Lauderdale, be prepared for incredibly long waits at the taxi stand. We waited 1 3/4 hours for a cab, and we started out #4 in line!! By the time we left, there were maybe 150+ people in line. Everglades needs to fix their transportation issues when 7-8 ships come in at once. Our cabbie said that this is a common occurrence. They did call for larger shuttles to take people to the airport - that took the pressure off the taxis, but we still had a long wait to get to our hotel. Anyway, we love NCL and Princess, and only booked HAL because of the ports they visited on this cruise (and the ports were lovely!) and because some of my cruising friends raved over HAL. I guess either different strokes OR we just hit an unbelievably poor coming together of many problems on the Amsterdam. Good Luck if you decide to sail with her. I hope your experience proves to be better than ours. Read Less

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