The ship was beautifully and tastefully decorated. The cabins were cleaned perfectly. Rose was great at cleaning our rooms multiple times a day. All of the latest technologies with touch screens, key card tap entry to the cabins, and outside activities. The shows "six" and "Jersey boys" were spectacular. So much talent!! A large variety of complementary food was available 24 hours a day in many different places. The only complaint I had, was not being able to bring any type of soda or water, only Pepsi products were available. We are Dr.pepper fans. The photos were nice, expensive as usual. Getting on and off the shop was relatively smooth. The staff was friendly and always helpful. Joy ,a waitress in the Manhattan dining room made the cruise for us. So glad that we tried Norwegian again after the first bad experience. Extremely relaxing week!! We will definitely be back.... Read Less

Never ever again will I ever step foot on this cruise company!!!! One activity every hour. For 2500 passengers!!! Boring! Not enough restaurants to feed people resulting in very long queues with a lot of angry people! Rude and extremely ignorant staff!!! A lady fainted in front of me and not one staff member went to help her! This ship is unsafe as the crew have no idea of what they are doing!........ oh and did I mention that when you do eat the food is no better than hospital food!. I am going to take this further and not with the cruise company as this cruise line Cleary has no interest in passenger safety and that includes food hygiene....... we even had a woman fall into the water and it took the passengers to save her...... I will warn everyone I know not to book with msc.......... very angry Read Less

Chosen cruise as a good way to see Scandinavia. Disappointed as extra days at sea and missed 3 ports and 2 alternative ports given in 14 days.Missed one of the highlights and draw cards, Iceland ! Extra sea day trapped with expensive internet and business to do! Poor, crowded, noisy inside lounge accomodation as weather was bad. Food was ok, shows were ok. Staff lovely and bad working conditions( no full days off) in 2 weeks and long 12 hours+ days. No compensation no plan B nor C. Poor communication with passengers about what was happening and why and where to next. Staff seemed to be as poorly informed as we were. Understand weather was poor . Perhaps this cruise was too late in the season altogether! This was our first sea cruise.. we won’t be doing another with NCL despite the 25% reduction for next cruise offered. They saved money on the port fees and fuel costs and should compensate us with at least s 25% refund for this cruise. Disappointed. Read Less

Great value I had a great time and would definitely do it again. The ports were well chosen, just the time at the ports could be longer. It was sometimes a little bit rushy. The food onboard is great, a final cake walk would be great, and thr prizes at the specialty restaurants are too high.the food there is great though. Overall, there is a good chance beeing again onboard NCL The staff is friendly, the entertainment was great and the bar tenders new their job well. However adding 20%on every single onboard service is unreasonable. Also the prices for excursions are far too high, you can make some excursions in half prize, if you do them by yourself. Both are things not related with the cruise, more likely with the policy of NCL. Freestylecruising is a good invention and makes the cruise enjoyable for everybody. Overall, well done and save sailings Read Less

Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process very early. Shops with expensive prices. Atrium is a small hole in the vessel. Elevators are old and dirty. Not sailing again with a Princess. The staff seem to agree that Royal Princess have higher standards in food, cleanliness and ship entertainment. The cocktails were very overpriced. Coffee tasted like water, looked muddy. Tea was better option. Same breakfast menu every single day. Buffet posts and glass were extremely dirty. Staff around ship couldn’t answer badic questions, but gave honest responses, “sorry, I can’t answer that, maybe someone else knows”!!! I would spend a few hundred more and get a better experience with an alternate cruiseline. Many seniors with books in hand and ready for relaxation. Read Less

This cruise was like Spring break gone bad. Multiple people who are 1st timers and 20 plus cruises under their belts agreed that this was just an awful awful trip. 2 ports missed. Stinky smokey ship Horrible customer service horrible food unless you did specialty dinings which obviously costs more. Hidden costs every time you turn around. Terrible communication on board, and can't hear the captain when you are in your room. Slides were closed. Pool WAY too small. Several people fell in walkways away from the pool as they were wet. I consistent soap in restrooms as well as sanitizer stations, although they are constantly preaching to washy washy, yeah okay, y'all don't practice what you preach. Staff members seemed miserable and expressed that they have a disdain for the other staff members on the ship. We will NEVER recommend this cruise line. We will ALWAYS tell everyone how low budget and basic this experience was. Read Less

I was really looking forward for this vacation, but it became terrible after booking this cruise. The ship was small, old and there was really nothing to do onboard. They didn’t even have the pools available to swim. I have been in different cruises before and I figured it was alright since the port destinations would make up for it. I was wrong, the excursions available were very unorganized. Staff was rude and unfriendly. There was no planned activities. Staff was not knowledgeable on instructions. They would announce meeting points at a certain time and they would be late. Food was terrible. Not much to do in she ship. I was traveling with 7 family members and we all felt the same way. I tried expressing my concerns to the cruise staff, but it was a waste of time. They simply didn't care. Never traveling in this cruise line again. Read Less

The cruise was a joint holiday for 4 couples who have been friends for many years. We all travelled to Venice separately, with all 4 couples doing other European tours before and after our cruise. ur cruise on the MSC Musica left Venice Saturday 14th Sept. We visited Brindici, Olympia Mykinos, Athens, Albania and Dubrovnik. The MSC shore excusions we did in each of our ports were fantastic for both content and value for money and content. The on-board facilities were excellent with exemplary service from all the MSC staff in the bars, restaurants and bistros, all over the ship.. Special mention to our cabin steward, Irene who looked after us for the week, she was a blessing....Always smiling and asking if we needed anything....A real treasure. Our waiter staff, Jetson, Roy and our dining supervisor, Carlos, in the main dining room also deserve a special mention. Very attentive to our group, always smiling. Great service We loved our daily tours but I think the highlight of our cruise was the nightly entertainment in the main auditorium. From the warm up / comedy teams that started to the show to our main acts that sang and danced and juggles and tumbled across the stage., the nightly shows were excellent. We sampled just about all MSC Musica had to offer including a Private Cocktail function for Minor Nationalities . A fantastic week on-board and one we hope to repeat in the not to distant future Read Less

First impression on entering the ship and speaking to customer service we didn't think we would enjoy, as we had booked a drink package and disappointingly they had no southern comfort. This is our 8th cruise and first ship not to supply this. That being said if customer service would have apologised and at least tried to find an alternative we would have been a tad happier. Customer service didn't engage very well and also informed us that they don't hold LGBT meetings. This is the first ship we have been on that don't hold this. That would definitely be a recommendation for MSC to take on board. Positives: rooms are excellent. Lots of hidden space for clothes, which is excellent. Have to say probably one of the best ships for room interia design. Room steward was very good and cleaned room twice a day and nothing was too much trouble. Thank you Danilo Santos The entertained team were excellent and always very engaging and encouraging customers to be involved. The nightclub was fabulous and the DJ was great. The mixes he did were excellent, especially like the remixes of Freddy Murcury and Queen. Best bar member of staff was Mishal Dsouza. Mishal, was a very hardworking young lady who always was happy to service us all with our drinks and went the extra mile. Mishal, worked at a variety of bars and as soon as any of our group of friends required a drink she would happily fetch them to our table. Very delightful, helpful and pleasant in her duties. Big thank you Mishal for looking after us and MSC should be very proud to have you on board. Little gem you are and I wish you good health and it was a pleasure to meet you. The food was excellent and none of my friends could fault this in anyway. The dining at 7.15pm was suppurb and our waiters Were both excellent yan and Elizabeth made our dining experience amazing. Nothing was too much trouble. The matradee was very attentive and he too was excellent in fact best matradee we have ever had on any cruise Negative; no bar waiter service on the decks, first time on any cruise we have not had this. No staff ever entered the sunbathing area to see if customers required drinks, so we had to bring drinks up and down stairs and wait in long lines, if we couldn't find Staff around. This ship seemed to be very under-staffed with regard to drinks. Had a fabulous time with my friends and the 70's night was amazing. Evening entertainment is brilliant. Lots of variety and plenty of entertainment. I would return to MSC, but only if they purchase southern comfort and hold LGBT meet at certain bars so you can meet other LGBT people. Clean ship and all staff work extremely hard. Read Less

If you’re looking for a bit of luxury, some good quality service, friendly staff, great entertainment and decent value for money, THIS IS NOT FOR YOU. The entertainment is a bunch of people singing, changing outfits and dancing, EVERY NIGHT. The Market Place cafe is chaos 20 hours per day. Absolute mayhem. The staff and cruisers have very little to non existent manors. Pushing, ignorance, shouting and being generally rude is commonplace. MSC over charge on everything. 8euros for a beer.... PLUS 15% service charge on top. Buses at ports are all 4x the price they are when you actually leave the ship. One thing we didn’t think of was the fact people leave and start their holidays at almost every port. Imagine all of those safety drills, suitcases and so on all over the place, every day! If you’re in you’re room you have a ten minute lecture in every language about the safety procedure, almost every day. The food.... is ok. That’s it. Lack of imagination and small portion sizes but in the lighthouse during the evening it’s pretty good. They will try and get you to pay for speciality restaurants and drinks packages at every opportunity. The room we had, 12261 with a balcony was great however. Very large and much better than other ships we had been on. Our cabin steward was nice. Room always tidy. The boat is pretty nice. The layout isn’t great though and means you’re up and down stairs a lot, the lifts are always full. It’s designed and fit out a bit cheesy rather than luxury but I guess people like that. The best area of the ship by far is the Masters of The Sea. The staff are funny, friendly and personal. They remember your name, your drink and are super efficient. The live music is good and the pub has the best vibe of anywhere on the ship. One thing we should say is we are British. We’ve sailed from Southampton a number of times with different companies but this cruise fell far short and we certainly wouldn’t be booking with MSC again. Today is the last day of our cruise, looking forward to getting home. MSC if you’re reading | Areas to improve Adult only areas - quiet areas (no party music blasting) Some manors. Some organisation to the Marketplace. Restocking of minibar as standard. Entertainment - A new manager. The entertainment is simply awful. The same thing every night and every day. Very poor and a very basic standard. Try a different cruise liner and see what they do. Food leftovers left down the hallways on the floor. Pretty disgusting and often left for hours. The safety procedure. He has been talking for ten minutes In every language whilst we are trying to relax in our room. We’ve heard it 5 times. Make him stop, please. Read Less

This was our second cruise on this ship, the first was a disappointment as you will see in our previous review but we wanted to go to Cairns and couldn’t fly so it was Hobson’s choice. We had a balcony cabin which was a good size and quiet comfortable except for the bathroom which was a disaster. The shower was over a spa bath and impossible for anyone with even a minor disability to access, the toilet was designed for very short people and was very difficult to get off for elderly people, although a toilet raiser was supplied on request. Most disappointing was the food, we tried the pantry but found the food cold and unappetising. The seating arrangement was modern cafeteria and almost impossible to get a table for two. When possible we ate in the Waterfront restaurant and again were disappointed. The selection of dishes was very limited and the standard of cooking poor, in some cases inedible with that kept warm to long flavour. There was no decent coffee shop and the service was very poor generally resulting in us having to go to the bar a join a line to order. Entertainment was bog standard and after twenty cruises had nothing new to attract us.there was no classical music or decency comedy. Read Less

This is a newer ship with new technology and it has some of the best features with updated state rooms, or show rooms. Because it is a bigger ship with more passengers, they have better shows. The talent is the best I have seen on a cruise ship. The showroom in the back of the ship has stages that go up and down and holes open in the ceiling where people come down on a wire to put on a great show. There are more lounge acts with more entertainment. But those are the good things. The bad part is the music is way too loud and they think that people like it that way. But I saw people leaving the show because they didn’t like it. I wore my ear plugs and was ok. The ship is set up for all ages and they do a good job at keeping young folks on deck 15 and gamblers in the casino on deck 3 that is away from everything else. But the folks that like to go on this ship are people that like bumper cars, rock climbing, the flow rider, etc.... I have never seen so many people with tattoos and people wearing old T-shirt’s on a cruise ship. Formal night is a joke. Only 20 percent of the people put on a jacket or wore a tie. The rest of the folks were comfortable in T-shirt’s or whatever they were wearing that day. Most of the people in the lounge or walking around the deck look like they just came from Walmart. Maybe this is what some folks like, but it is not for me. The food and service is much better on Celebrity and Princess. The people working on this ship do a great job or the best they can. But there are about 3 passengers for 1 crew member on this ship while Princess has 2.5 and Celebrity has 2 and Crystal might have 1.3. The difference can really be seen in the dining room with long delays and having to wait on your waiter. We have no regrets taking this cruise, but I think others ships in this price range are better. Read Less

We chose this cruise as a replacement option. Our Cuba cruise was cancelled by presidential order and NCL offered us to take this cruise, instead. Although the itinerary wasn't our first choice, vacation time was set aside and this was our only alternative. NCL discounted our cruise 50% and gave us a 50% discount towards a future cruise. Therefore, the deal was right. The vessel looks beautiful inside. We learned it was recently refurbished. Other than difficulty finding public bathrooms (few and far between), and the A/C blasting far too much, particularly around the Stardust theater (trust me, way too cold), the cruise was fabulous. The attention to detail and the incredible high customer service made it even better. Our recent experience with NCL wasn't good. Customer service was lacking, and the little things missing. This time around everyone was very attentive to our every need. A couple of disappointments included learning that our Platinum standing was limited to on-board discounts. We did not receive our "usual" perks (water, champagne, free laundry, free specialty dining, etc.). NCL claims that said perks are reserved for cruises in excess of 5 days, which was news to us. We had never heard such thing before. We did two tours: Atlantis on our own and swimming with the pigs. Both were perfectly organized and fun. A final thought: NCL must realize that Royal Caribbean and others charge virtually the same, do the same itineraries, and have a better reputation. Every time NCL changes the rules, it turns us off. We have two more cruises coming. Afterwards, we are going back to Royal. Read Less

We have been on three river cruises previously, two with Viking so thought we’d give the ocean cruise a go. We have been on the larger cruise ships as well but there was no comparison, the ratio of passengers to crew was amazing your every need was catered for by a crew who seemed to be enjoying their work as much as you we enjoying the cruise. Management were always in evidence but not in an intrusive way. Our steward was a lovely chap. The only thing was l might have liked a get together in the evening about the next day like they have on the river cruise as you get more information than just reading it on a daily handout. I know there’s a difference between the small numbers on the river compared with the larger cruise ship but we have alway enjoyed the cruise directors advice. We are looking forward to our next trip in June next year and would not hesitate to recommend a Viking Ocean Cruise. Read Less

We chose this cruise for a family vacation and it did not disappoint! What an amazing ship and the staff was wonderful. It never felt overly crowded and we hardly ever had to wait in lines except for my time dining and that was not bad at all. We had 7:45pm reservations every night and we waited maybe 15 to 20 mins tops. We sailed from Port Canaveral. Embarkation and Disembarkation were a breeze! We drove and tipped a porter on the sidewalk to take our bags. We then practically walked right onto the ship with no lines or problems whatsoever! The ship was amazing. It was so clean and there was plenty to do as far as entertainment and activities. We did see Grease and the Fine Line Aqua show. Both were wonderful although Grease was a bit long. My only complaint is that they charged for popcorn for the show. I thought that was a bit cheap but the entertainment was excellent. We also caught the Love and Marriage show, which was quite funny and a couple of pool contests like sexy man and belly flop. These are always fun and entertaining. Our children are 18 and 20 so we really enjoyed the solarium in the late afternoons. It would have been nice to have a pool in the solarium but the hot tubs were wonderful and plentiful with cooling stations. There always seemed to be plenty of pool chairs and we never felt like the ship was over the top crowded. For dining, we did the my time dining because there were no reservations left. This was our first time doing that. It was nice to be able to go whenever if we didn’t show up right on time for our reservation but we missed not getting to know a specific group of servers. We had a different set of servers every night. The service was good but not as good as what we have experienced when we had regular times and the same set of servers. We did not choose any specialty dining as we have done this on past cruises and do not find the food to be that much better. The windjammer was the best windjammer we have eaten at so far with a large variety of quality good food available. The solarium restaurant had a nice salad bar. The park cafe had a wonderful selection of paninis for lunch and breakfast. Sorrentos Pizza was good. There was always a nice selection of pizza. Small bites was the only place to get chips and cheese unless you pay at Sabor, which we did not. They were just ok. We had nice chips and salsa off the boat but it would be nice if they would bring this back in the windjammer with Guacomole and some chunk cheese and crackers. We did not get a chance to try the dog house. We did order coffee and basic fruit as room service but the options are limited for breakfast and we enjoyed main dining and park cafe for our breakfast options. Overall the food was very good. The bars were great! We really enjoyed the Mimosas and Bloody Mary bar in the pub. The schooner bar is always a fav and their lavender daquari is amazing! Boleros has a coconut mojito that is wonderful. Wonderland is fun to pop into for a nice drink and to check out the scenery. Vintages had a nice wine selection. All the pool bars were great with very little wait time and the solarium was the best. All staff were polite and quick. The customer service on this ship is top notch! Our cabin was on the 7th floor. We had an extended balcony. It was wonderful. The rooms on this ship are laid out so nice with lots of storage space and drawers for clothes. We each had our own closet on either side of the room. The bathroom was roomier than any of the other royal ships we have been on. Our stateroom attendant was our favorite so far. She went out of her way to make sure we had a wonderful experience. The excursions were great. Coco Cay is wonderful and it is so nice that Royal honors your drink package and food on the island. The lunch was wonderful. We stayed on Chill Island for most of the day and did go to the pool with swim up bar for a bit. It was busy but so fun. We ended up spending $40 on 2 lounge mats for the day for the beach. I’m not sure that was worth it. I noticed some people brought their own small blow up loungers with netting and I would probably pack something easy like that for next time but the loungers were nice. Next we went to Cozumel and ended up booking an excursion at Mr. Sanchos all Inclusive. It was awesome and we cant wait to go back. I reviewed that on Trip Advisor and that is where I found them. Next, we went to Honduras. I booked Little French Key all island access pass. This was amazing!!! I booked directly online and have also reviewed them on Trip Advisor as this is where I found this excursion. Last we went to Costa Maya. We just got off the ship and shopped around the port. It was a lot of aggressive vendors on the inside that were willing to cut the prices if you started to walk away and a lot of expensive vendors in stores surrounding this. I probably would not get off the ship next time. They did have a pool and swim up bar people seemed to be enjoying. Overall this is our 7th cruise and the best yet! We would love to go back on Harmony of the Seas! Read Less

The British isles were on our list and this itinerary and timing was perfect. A couple of extra days in London and also Bergen were ideal to really see those cities. We chose Viking Ocean because we had wonderful memories from our river cruises. This ship was so terrific that it's not possible to list all the amenities! From our cabin with heated bathroom floor to the fabulous food everywhere it was perfect. Many places to get away from a crowd with no casino, lots of game tables, a lovely spa, interactive art displays, and the great Viking app for our phones, The daily tours were very well organized with great local guides. The staff was multi talented from waiting tables to performing at night...where do they find these talented people? So many thanks to you Viking, for fabulous memories,....we look forward to another trip with you in the future. Read Less

Royal Seas. Let me first say that there is nothing Royal about this. Don’t let the pictures of the brand new cruise ships fool you. The ship we got on was rusted and corroding away. They called us with an all inclusive package that in reality, was nothing inclusive about. We gave them a credit card number that we knew did not have enough to cover the initial $1,000 so that it would be declined and they could leave us alone. Well they had a way around that and charged it anyways so that we were way over our limit. After 6 months we decided that this was not something we were interested in. After trying to get a refund, we were refused and told basically that we either take it, give it to a friend, or forfeit the money. After some deliberation we decide to just go ahead and take it. We should have just forfeited the money. There was a bunch of taxes and hidden fees that were not included in our all inclusive package. We also paid $300 to upgrade our resort on the island so that our food and beverages were included. We set our date, book our flights ($400 extra), and arrive in FT. Lauderdale. After also upgrading the rental car (because we aren’t fitting comfortably into a Kia Rio $170 extra), we get to our hotel that Royal Seas booked us claiming to be a Ramada....yeah like 10 years ago. Let’s talk about false advertising here folks. The room itself was spacious, beds were not terribly uncomfortable, but the AC only cooled to about 78 degrees. Top that with only 4 tv stations, and the late night drug deals in the parking lot....we were not happy. Then we find out the next day our “orientation” was actually a Time Share tour. Living in a tourist town we know what a waste of time that was about to be...but they hold our Cruise tickets hostage until you endure 2 hours of “OMG it wont even cost you that much and you get this and this and this” better known as we cost more then a car payment and will bankrupt you into a contract you cant get out of. Come on Wyndham, you could have at least put us up in your “resort” to sell us a time share. After leaving 2 hours of our life that we will never get back, we call Royal Seas to complain about the accommodations, at first we get a rude little girl who very unprofessionally hangs up on us. As business owners, rule 1, never be the first to hang up. After calling back and speaking to management, they acted like they were gonna put us through to HR to put a formal complaint against that person, but we were hung up again, and only after saying they didnt have anything else available. Needless to say, we packed our bags, found the best little AirB&B 1 hour away and hightailed it out of there with our cruise tickets. Honestly, the AirB&B was the highlight of our trip. On day 3 we make our way to the port to board the ship. We get there at 11, stand in line for 1.5 hours, get charged $150 (taxes, fees, taxis, etc) and board the ship. Only to not have our rooms ready so we are forced to be around a bunch of strangers while hoarding our stuff because, well, they let anyone aboard. After barely eating a down right terrible lunch buffet, we sweat our butts off on the outside deck so the claustrophobia isn’t as bad before finally getting to go to our room...Where we promptly tried to hide in for 3 hours until the dang boat finally set sail. Let me say this right here if nothing else, they do not tell you what’s included, help you out at all, or care if you are getting everything you want out of the amenities included. We were afraid to leave the room for fear of having to be charged anything extra and at 18% gratuity alone, no thanks. Skipping ahead to the next morning (because there are just some stresses that needn’t be said) at 830 we all but ran off the ship to the hot island Bahamian air where we had to wait on a taxi to our resort. There’s our first indication that Islanders are not very friendly, especially when you’re a different skin color then them. We were ignored and left waiting for the next taxi because one female driver decided we weren’t her people. The next taxi held 12 people in it, 12 hot sweaty people, barely working AC, and a 20 year old van in desperate need of shocks. 20 grueling minutes later we arrive at the “all inclusive resort” where we were told to make sure we have a day bag packed because for 6 hot miserable hours, we would not be allowed to check into our room. At first we were excited. there was music, white (ish) beaches, and clear blue water. We found our own spot along the beach and took turns in the water (after all, trust no one, especially islanders haggling with you on the beach for Conch shells, marijuana, and Cocaine...yes, cocaine which we were offered 10 minutes after stepping foot on the beach.) 2 miserable hours later we get our buffet lunch (mediocre) and proceed to sit around for 4 more miserable hot sweaty hours before standing in line for 45 mins to get room keys. After walking to the absolute furthest room on the island we are met with a nice cool ACed room, but missing towels which an employee gave to us about 20minutes after getting in there. 7 hours in and we were already dead sick of being trapped in this resort. After looking into tours, excursions, and tourists traps (dont even ask about them unless you got money coming out of your ass because thats honestly the only way you’ll afford anything) the next day we purchased a rental car. $85 with taxes, we set off on day 2 with the resort in the rear view. While we found our own private beaches, coral rehabilitations, and deserted roads, the island is dirty, poor, and literally a living garbage can. Trash everywhere, run down buildings everywhere, abandoned hotels. It was downright sad at the state of what could have been a beautiful island. Day 3 we return the rental to an extremely rude owner who decided overnight that we were no longer worth mannerisms and check out of our hotel to get back on the dreaded cruise ship. I will say the return home was not nearly as bad now that we knew what was included but still, Royal Seas isn’t even comparable to one of those little rescue boats hanging off of a Carnival cruise ship. Before they con you into spending your hard earned money, think twice and read reviews. Splurge for Carnival, or stay away from floating death traps that hold a thousand people who would shove you overboard to save themselves and make your own way. AirB&Bs include house boats if you wanna be on the waters. Just saying. Read Less

We had a great time, but there could /should have been more for the teen age group to do. For example there was a dodgeball tournament , but for adults. Kids ran around the ship a lot, unsupervised. There were several fights in the arcade that lasted long enough for my son to video and security knew nothing about it. There were tons if activities for adults and they were all great. The staff is excellent, very helpful, friendly and accommodating. The room was nice, clean and our steward Mudi, was great! At night, the room temp was warm and the air did not seem to be working at its fullest, but not terrible. Getting on and off was very easy for the cruise as well as for the excursions. Food was good and there was plenty of options and choices. Our cruise director marQ was awesome and heand many of the cruise staff learned and remembered many of the guests names. This made it very personal and fun as well. Excursions: amber cove- we did the horseback riding at Seahorse ranch and it was great. Horses are beautiful and Fausto, our guide was very informative on our way there. San Juan: the rainforest and Old SanJuan, very nice and interesting St. Thomas: snorkeling sea turtle cove, this was beautiful and we wish it would have lasted longer Grand Turks: the beach had a lot to do for everyone the water was beautiful. Read Less

I am a former cancer patient. I entered remission just a few months ago and had my leg amputated. This was my first cruise. I want to start off with the musicians. There was music for everybody’s taste. But I enjoyed ALL of them. Luisa, Juliana and Juan in the Accidental String Trio were just...the only word to describe it was beautiful. Neil was singing and Jammin’ the reggae hits on the steel drums. And Rob was rocking it on the guitar. DJ JD with the hits. The Brassaholics with the amazing Maroon 5 medley. And the Latin Band covering latin hits. Emma, Layla and Francois brought so much energy throughout the whole ship. Vargus Mason with the jokes! T.A. Williams at the Piano Bar. Diana and other bartenders tending the bar at the Lobby very well, including the bartenders on Lido who also bring their energy to the ship. I tipped what I could. Next I want to say how much I really appreciate how kind, thoughtful, and caring the staff was. They always offered help. I don’t usually accept help but I made some exceptions. I also made some friends on the cruise. The whole experience is one to remember. They always had smiles on their faces, and always greeted as we cross paths. And as you’re reading this to all of the staff, I just want to thank all of you from the bottom of my heart. I hope I get to meet you all again. Cheers "Let your smile change the world, don't let the world change your smile..." - unknown "My cup is full to the brim, I could go on and on, the full has never been told" - Buju Banton Side Note: Im looking for a job also (galvancromeo@gmail.com) all photos are unedited Read Less

We are experienced with cruising and this is our second trip with P&O. Not expecting too much but more for the company price per nigyt was not exactly cheap but there were not service charges or tips and everything in UK £'s. 3 night trip with friend for birthday. Bit of a blow to start as ship had a "technical" problem so would not sail on Friday but midday on Saturday to allow for repairs. Disappointed but we would get over it. Then the Captain revised this, for us to leave earlier on Saturday morning so we were cheered up a bit. Embarkation was very smooth and quick. Went to get buffet lunch which was typical P&O roast beef that was fine but not exceptional - as was the case with nearly all meals on board but it was what we were expecting. Then a drink in the Lords Tavern bar. Largish bar with seats very close together. Asked for a Pina Colada - Whoops not on the list so no. Asked about the 3 taster beer selections - Whoops this not available either - I sensed a theme here! Ship looked in generally good condition though a very dated. Liked the Tiffany ceiling at the Tiffany bar and the other smaller bars such as Anderson's. Pacific lounge looked good too. Cabin OK but some funny bits see below. There was to be a life boat drill but they kept this secret till about 20mins before it was due. Had to take life jackets with us - really do not know why. As other lines have abandoned this and you just turn up and get the lecture. Weather raining so under shelter on pool deck for drinks with friends. Now dinner. Bit of a surprise it all looked pretty good and lamb shank is one of my favourites so off to good start. Made the mistake of asking for bottle of Pinot Grigio. "sorry we have run out" Eh! first day of cruise and 24hrs in home port? Seems the ship is being run down for sale in about a month. Great entertainment is the evening - Singers and Dancers did a medley of Bill Board Hits which everyone knew and was one of the best. Then off to the Drifters tribute which was likewise very good. Comedian Mike Doyle was excellent well worth seeing. He did some reminiscing about past cruises on Oriana as he had been there from the start. Mentioned some of the staff that were on this cruise to say farewell to the ship. Sailed as promised at around 930am Saturday. Bought our duty free which was particularly good value then a relaxing day. Had lunch which was a bit bland and then almost time to get ready for formal night and some photos. Guernsey was fine and we simply walked around St Peter Port there was a market and car show on the quay side which was interesting as many of the shops were shut as it was a Sunday. Have to say here didn't they know there would be 2 cruise ships in with people eager to spend their cash! Now the really BAD news as we walked in to the Oriental dining room for early sitting I could hear a loud rumble accompanied by a lot of vibration. This increased as we approached our table and was now overpowering so much so you could hardly hear yourself talk let alone think. So bad that if you left your cutlery on the plate it danced across it! Meal was fine lobster and beef wellington but they do not seem to like you asking for seconds - felt a bit like Oliver Twist. So uncomfortable actually that they won and I never asked again. Once we dropped anchor outside St Peter Port and the turned off the engine all was OK but we were now halfway through the meal and the Sunday night there would be no respite as we hammered our way up the English Channel. We discovered the best bar being the Crow's Nest at the front of the Ship. Large bar with live music - similar in many respects to the Commodore clubs on Cunard. P&O have now said there is not need to tip staff. Well this time around there was really no one apart from our cabin steward that would deserve anything. Service was pretty poor all around and very basic. You had to ask for everything whether it be ketchup and mint sauce or trying to catch someones eye because they had forgotten an order - everything seemed too much trouble. I just wonder if they have dropped the tips and not increased their pay? The ship was fine despite its age and some bad design decisions around the cabins. I liked the smaller bars but it was simply too crammed in the Lords Tavener. I am sorry to say I pity those passengers on the remaining cruises if they have to put up with the engine noise and vibration in the Oriental Restaurant. As we had experienced before there were many on board who cruise only with P&O and there were also lots of ex staff who were saying farewell to the ship. They will just not hear anything mildly critical or constructive said about the ship. Which is sad really because every company should be aiming to improve. There many things on this ship and cruise that were great but others not so. If all you surround yourself with is yes men then you will fail. Read Less

My parents booked this cruise as a gift to me for my 22nd birthday , (07/14) . From the second I got there , I was treated far better than any all inclusive resort in Cancun or Punta Cana . I had a studio room , the studio is small but full of everything u need . Shower , toilet , sink , very comfortable bed , closet , tv , and these party lights installed all throughout our he room which really changed the mood of the whole trip . The buffet food at the restaurant was okay , however the exclusive restaurant were out of this world . Le bistro, was superb , the Manhattan was great , moderno had amazing meats . The drinks were made to perfection . Nothing watered down, all drinks premium and perfect with the alcohol . The amount of friends I made on this cruise is unreal . Norwegian does everything they can to make it as easy as possible to have a good time . If you are early 20s or late teens , definitely book a cruise with Norwegian because they give you everything you need , full of activities , you just have to make the best and most fun of it . Which is fairy easy Read Less

As travel agent, we wanted to try out the Emerald service, and we are convinced, that the service is fabulous and excellent. We sailed from Nuremberg to Amsterdam, in July 2019. After arriving from the airport we got on board in minutes. The staff is extremely polite, and nice at the reception, in the restaurant, in the bar etc.. The pool has a relaxing atmosphere. The city tours have been well organized with professional guides, comfortable couches. We had great opportunity to visit the most important places, monuments, castles and churches. During our free time we have been good advised to explore the cities in an independent way. Every evening we had various entertaining programs with a lot of fun and laughing moments. The whole crew made our trip enjoyable, comfortable and memorable. We enjoyed our breakfast buffet every morning and 4 courses dinner each evening as well as our lunch combining buffet and menu. Additionally we had joyful teatime and late night snack. All food was fresh and well prepared. Read Less

I always wanted to visit Norway and the fjords as I am intrigued by the history of Vikings and of the scenery. This was our first cruise , it was our 25th wedding anniversary and my husband 's 50th birthday .There were a couple of things that bothered us like the wait to get on board the ship on the departure date we got there at 13.00 PM and had to wait 3 hours in the queue , we were tired and hungry and thirsty and that was not the greatest way to start our holiday. Secondly a fault that we found on the ship the only one I would say is that there is no, do it yourself laundrett , a must on a ship that carries 4500 passengers and 1200 crew members.On a 11 day cruise one needs to wash his clothes, I did manually but the rules on the boat say that no clothes are allowed to be hanged in the balcony, so that was a problem and last but not least as we are still suffering from a severe backache, the mattress in our room was very uncomfortable it needs changing, I should have mentioned this to my room attended, but never got round to it. As for the rest everything was great from the food to the service and the crew were excellent starting from our room attendant John Lerry Cuyos, who cleaned and took so good care of us always making sure we had clean towels and sheets and making up our bed even twice a day , so friendly and kind he always started my day with a smile bless him, and than our two favorite waitress Elena Gonzalez Gonzalez and Italjani, and last but not least our personal waiter Maskurin from Indonesia, they were all even others exceptionally kind, good at their job and friendly, I recommend this Holiday and MSC Preziosa but please anyone of the administration that reads this please take note of my request, as I am sure that in future alot of people will comment on this. Thanks again for our fantastic holiday, Anthony and Fiona Borg. Read Less

Prior to this cruise I had not cruised on the Valor Before, however I did cruise on the Pre Inaugural sailing of her older sister the Carnival Spirit. I was somewhat concerned by others commenting that the ship is showing its age. Upon boarding I did a quick ship inspection and I was very impressed. The ship is not new, but with that said I found the floors, furniture, and ships interior all to be in excellent condition. Also we had two cabins and I found both to be in very good condition. Comfortable mattresses, couch and chairs in room in good shape, clean bathroom, and very functional closet and drawer space. The one major drawback to this cruise is not just limited to the Carnival Valor, but all the Carnival ships I have sailed on in the past couple of years, that being the quality of both food and service. To me both began their decline shortly after the retirement of former CEO Bob Dickerson, or "Uncle Bob" as he was known by employees. On our five night cruise there were two nights I did not eat what I ordered. One was the Beef Lasagna which had zero texture. It was almost mush. The pasta was was overcooked and there was no flavor at all.I ordered another entree and it was fair. The other was the Southern Fried Chicken. I am from the South and I know fried chicken. I got a small breast and drumstick i think it was, but did not keep it long enough to find out. The chicken was very dry inside, and the outside was way overcooked. It is evident that they cooked it at too high a temperature. In the Buffet lines I found the quality to be about the same. The selection also left something to be desired. Also I remember the good ole days of eating all the deserts because they were all so good, but now I try all of them to find one that is good. In all my life I have never had cheese cake that was anything like the stuff on the ship. It seems that it is less cheese and more cake. The only other negative I can think of is the Endless Bubbles program. Compared to RCCL sodas the Carnival program is bad. There are no soda machines so you have to wait in line at a bar and you end up with a warm soda being poured onto ice. Also in the Buffet areas nobody comes along anymore to take drink orders, so you have to get your food, then go outside and stand in line at a bar to get a warm soda on ice (can you tell this is my pet peeve?). The warm soda melts the ice and you have a watered down soda. Carnival needs to consider investing in the self serve soda machines like they have on RCCL. One more thing to note is that in the dining room the waiters used to unroll your napkin and place it on you lap and hand you a menu already opened. Minor thing but they do not do that any more. Also on evening turn down they would always place a mint on your pillow and they no longer do that either. Some of these are small things, but it would be wise to remember that a lot of little bits creates a gob.Other than these items I was happy with the cruise and would consider cruising on the Valor again. OK.. One more thing. I find cruise directors to be so full of themselves. They remind me of the plastic game show hosts. So fake. I took a Carnival last year and had a cruise director named "Jess From The U.S. This young lady was such a delight. She did not try to be the star of the show. She was herself and came across as being real. We need more cruise directors like her. Read Less

Chose this cruise as we were constricted by time and wanted to visit Athens. We had been with Marella before and researched the ship before booking so knew what to expect. Luggage was dropped off at Gatwick and didn’t see it again until it was delivered to the cabin (the reverse happened on departure). Embarkation was quick but as there were only 1200 passengers there was no Premium boarding. Our cabin was roomy and clean with better decor than Discovery which was very bland. Plenty of storage and hangers. The balcony was adequate with 2 chairs and a side table, some balconies were larger with sun beds but also had less privacy. Navigating around the ship could be a bit confusing as not all lifts went to deck 9, some stairways gave no indication of what deck you were on and some corridors were dead ends. There were more than sufficient sun beds on the decks for the number of guests. Food was excellent although, being a small ship, there was not a massive choice in the buffet. Plenty of seating in the restaurants. We didn’t do any shore excursions but most destinations were interesting, those that weren’t we went to the beach. We knew beforehand about the vibration but didn’t find it a real problem, it was felt more in some places than others. A few children onboard but not a lot of activities, guests mainly middle aged to elderly. Read Less