12 years ago we started our first cruise with this line (to Norway) and we loved it , after few cruises with other lines we decided to go back to Holland America , because of our first good experience with them. This time we were unpleasantly surprised that for 12 years the standards have dropped significantly , instead of improving. On the first minute of the cruise we were very disappointed to ...
The only thing that saved this cruise was the eclipse. This was my third cruise with HAL in three years 2 were on the Eurodam and then this one. I loved my other 2 cruises but this one really soured me on cruising.
Confusing info: We received an email about boarding times which had people instructed to board at 3pm which was all aboard time. It was revised to 2:30. I’m sure this contributed to ...
We were on the Regatta from Australia to New Zealand, Fiji, Samoa x 2 and French Polynesia. My feedback is as follows:
1. Staff - very friendly and generally eager to please. However, tend to be a number who lack training, so service is variable.
2. Cabins - please don't pretend they are state rooms, it insults the passengers! Generally basic, but good enough, but shower area is tiny. Bigger ...
I’ll start by saying this was my first cruise. The staff and crew were amazing! I have zero complaints as far as the Carnival crew goes, the people who were also on this cruise are a different story…. I’ve never seen so many rude, obnoxious, and disrespectful people in one place. Groups of teenagers roaming the ship day and night, yelling and screaming, and fighting outside of your room. Early ...
My wife, daughter (her 1st cruise) and we had the worst Cruise experience yet. 4 visits to guest services the 1st day. 18 people on our trip, 4 families.
1) they made us book 2 rooms for 3 people.
2) rooms keys didn't work
3) confiscated my bottle of wine
4) I had a drink pkg, so I got 1 beer and then proceeded to Lido Deck where we bought 3 lanyards, and sign for them.
5) Gust ...
Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...
First I want to acknowledge there were aspects of this trip that were out of NCLs control- very rough seas, day late to Bermuda, incoming cruise was delayed.
That’s where it stops. This cruise was RAMMED. An absolute mess. I do not understand how this boat is allowed to have this capacity. The first day was miserable, hours waiting for the rooms to be ready, my luggage was lost, the bed was ...
First time with the Queen Mary 2 doing SYD-SIN. We have been with Royal Carribean Allure of the Seas and Aida Blue. First time coming in we have visited the pursers office to ensure we don't get charged their hefty daily room service charge.. then next day the charges were applied to our room... anyways we got this fixed right away by visiting them.. no worries. We were charged again though ...
This ship isn't meant for any bad weather. You feel EVERY wave and they often miss ports due to the inability to stabilize. Also, there are no adult only hot tubs so you better love sitting with kids packed in and splashing. The shows weren't worth the time. The comedian just complained about his ex wife at both shows. The swimming with pigs was terrible. Expect to walk several miles to get to ...
This was our fifth cruise on Norwegian. As an aside, we have made reservations on other Norwegian cruises before, but we were notified of itinerary changes that made the cruise less desirable to us, before payment was due. Therefore we cancelled those reservations.
This cruise was selected by my wife and I as a repeat of a January 2020 Southern and Eastern Caribbean (just before the Covid ...