My wife, daughter (her 1st cruise) and we had the worst Cruise experience yet. 4 visits to guest services the 1st day. 18 people on our trip, 4 families.
1) they made us book 2 rooms for 3 people.
2) rooms keys didn't work
3) confiscated my bottle of wine
4) I had a drink pkg, so I got 1 beer and then proceeded to Lido Deck where we bought 3 lanyards, and sign for them.
5) Gust ...
Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...
First I want to acknowledge there were aspects of this trip that were out of NCLs control- very rough seas, day late to Bermuda, incoming cruise was delayed.
That’s where it stops. This cruise was RAMMED. An absolute mess. I do not understand how this boat is allowed to have this capacity. The first day was miserable, hours waiting for the rooms to be ready, my luggage was lost, the bed was ...
Service was sub-par compared to other cruise lines. Reservations are required for dining room & impossible to get. Waiting in line for meals is the norm. You don't have a set seating time, table, or server.so meals are anonymous. Cabibs were VERY small not well cleaned. Mold in showe, shower gel and shampoo, and toilet not cleaned once the entire week.Room service is SLOW; 90 minutes minimum ...
First time with the Queen Mary 2 doing SYD-SIN. We have been with Royal Carribean Allure of the Seas and Aida Blue. First time coming in we have visited the pursers office to ensure we don't get charged their hefty daily room service charge.. then next day the charges were applied to our room... anyways we got this fixed right away by visiting them.. no worries. We were charged again though ...
We did a transatlantic in March 2024 from Tampa to Barcelona. We regret to say that, with a few exceptions, this cruise was very disappointing. The worst thing was the food. It became a real problem. To begin with, it was very very repetitive. After three days we realized that almost two thirds of the buffet was the same for lunch and dinner everyday. That might not have been such a problem if ...
Many things wrong with this ship.
Very outdated Ship, desperately needs a refurbish
Most guests older, not a lot of kids
Specialty Restaurants Giovanni's was ok, Chops was horrific I ordered a bone in rib eye so did my wife and we got, a different cut.
Staff was friendly
Windjammer was not same quality as the bigger boats
Too many disappointments
Ship should be named JUNK ...
This ship isn't meant for any bad weather. You feel EVERY wave and they often miss ports due to the inability to stabilize. Also, there are no adult only hot tubs so you better love sitting with kids packed in and splashing. The shows weren't worth the time. The comedian just complained about his ex wife at both shows. The swimming with pigs was terrible. Expect to walk several miles to get to ...
This is our first and most likely last Regent Cruise. It was marginal in all aspects. I say maybe last as we are thinking this cannot have happened based on all the branding and promises made related to Regent being a luxury experience and us paying more then we ever had before for a 14 day cruise. Maybe it was the ship?
The Navigator is an old and outdated ship that really should be in a ...
This is the first time we have been on a Cunard ship so we had high expectations. Taking into consideration the ship is on a world cruise the ship is visually in very poor condition externally and this continues to the outside areas once you board the ship. Rust everywhere, ripped and filthy seating In all areas. The inside public areas are in better condition and are well ...