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Review for a Caribbean - Western Cruise on Norwegian Breakaway

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AlbertanAmy
First Time Cruiser • Age 40s

This was my first cruise, and after this experience will also be my last. We sailed Norwegian Breakaway out of New Orleans on march 10th. This cruise was obviously overbooked, and understaffed. If you wanted to get your child into splash academy, you would have to be in line at the very least an hour early. We waited in line for an hour to see Burn The Floor. We waited in line for at ...
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Sail Date: March 2024

Cabin Type: Balcony

Traveled with children


Out of 20 cruises this was by far the worst

Review for a Africa Cruise on Norwegian Dawn

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Warden236
10+ Cruises • Age 70s

Booked through Iglu cruises who were good 3 days in Cape Town far outwayed our expectations- fantastic stay ….Then we got on the ship . Should have stayed in Cape Town. Boat is shabby . We had a restricted view cabin on deck 8 . When I say restricted- couldn’t see anything but life boat . Layout of cabin awful . You couldn’t get to one side of bed which had its head below windows . Very ...
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Sail Date: March 2024


Crew is fine

Review for a Caribbean - Eastern Cruise on Norwegian Getaway

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SixContinents
10+ Cruises • Age 60s

After 16 cruises I was rather shocked that such a form of cruising/ship still exists. The ratio staff to passengers is poor, even worse the ratio cabins to public rooms. On sea days you could sit nowhere and you had to retreat to your cabin. The fight for tables in the main buffet restaurant was usually challenging and the quality of food was 2 or 3 stars max. There was not one food display you ...
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Sail Date: March 2024

Cabin Type: Mini-Suite with Large Balcony


The WORSE cruise, dirty ship and nasty service.

Review for a Caribbean - Southern Cruise on Grandeur of the Seas

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Lilianagc
10+ Cruises • Age 30s

The worst cruise ship I have been on. The ship and the room smelled horrible. I found a used condom underneath the couch of the cabin, underneath the bed, I found dirty towels and a lot of litter. The glass to go to the balcony was dirty, the carpet was full of litter, and I found a lot of dust, litter, and hairs underneath the vanity and inside of the drawers. The shower curtain was dirty, the ...
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Sail Date: March 2024


Beware of this boat in ship’s clothing

Review for a Europe - Eastern Mediterranean Cruise on Celebrity Infinity

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RS CC
6-10 Cruises • Age 60s

The majority of our past cruises have been with Royal Caribbean (RCI) and we have been happy with RCI but we wanted to try something different so we traded up to Celebrity and booked a cruise on Celebrity Infinity for March 2024. Not worth it. The only advantage over RCI that we could see was a larger shower. The food was in no way better than our RCI cruises in fact the Celebrity menu and buffet ...
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Sail Date: March 2024


Customer service nightmare

Review for a Caribbean - Western Cruise on Radiance of the Seas

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Alex Mann
10+ Cruises • Age 30s

Let me start by saying that I am a pretty laid back guy. Out of the dozens of cruises we’ve been on, I’ve been to guest services over an issue maybe twice. We were traveling with a group of 8. My in laws and their dad were in one room. Several weeks before the cruise we called to verify it was one twin bed and one king bed in the room for them, as he is 80 and cannot get on a bunk bed. They ...
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Sail Date: March 2024


Celebrity Was Disappointing

Review for a Caribbean - Western Cruise on Celebrity Constellation

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appollo12345
10+ Cruises • Age 60s

This was our first cruise on Celebrity since 2006. We sailed on the Constellation to Canada/New England and had a great cruise, so we were excited to return to Celebrity. This was a probative cruise for our bookings (B2B) in Australia/New Zealand in March/April 2025. Our excitment was quickly tempered as we embarked. First issue, we made the mistake of adding Premier Access to our reservation, ...
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Sail Date: March 2024

Cabin Type: Concierge Class 1


Not the Cruise line it used to be

Review for a Asia Cruise on Westerdam

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Danell64
10+ Cruises • Age 80s

We cruise a lot and travelled on the Holland America line before covid and it was fine. However this most recent trip was disappointing and an exercise in money-grabbing. The menu did not change the entire trip, that is to say French onion soup was the ONLY soup on offer for the duration - how difficult is it to make another type of soup? On the first day I asked for the herring but was told it ...
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Sail Date: March 2024

Cabin Type: Neptune Deluxe Verandah Suite


Never sail with Royal Caribbean again!

Review for a Australia & New Zealand Cruise on Brilliance of the Seas

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Two at Whistler
10+ Cruises • Age 70s

This Cruise was over priced and it absolutely under delivered, consequently we will never be sailing with Royal Caribbean again. As we have cruised with them on a number of occasions previously, we feel that the criticisms listed below are completely justified. The entertainment was extremely poor, (and that is being generous) nowhere near the standard of previous cruises we’ve ...
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Sail Date: March 2024

Cabin Type: Spacious Ocean View Balcony


NCL has little care for customers

Review for a Asia Cruise on Norwegian Jewel

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AtMata
10+ Cruises • Age 70s

We booked the cruise because of the great itinerary (as advertised), which included port calls at the 3 Japanese islands. NCL had then decided to consolidate the 3 stops to 2 - only in Okinawa. The extra day was turned into a sea day! About 1 week before sailing, NCL elected to move the disembarkation port from Yokohama to Koto City in Tokyo. Despite of complaints, NCL's position was "too ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Mini-Suite with Balcony


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