This was my first time to cruise with Regent and was unimpressed. On the whole the service was good but felt they had a lot of new staff being trained.
The suite was a good size, as was the bathroom, separate shower and a full size bath which unfortunately was too narrow to use. The floor leaked and they seemed to have no idea how to rectify it. We eventually had to change suites as ...
Ship is older and fewer amenities but in good shape. Smoking infiltrated all of us anytime we were near a smoking area or the casino. Why is any cruise line catering to the .5% of people who smoke to the detriment of the other 99.5%?
The buffet food was horrible. Industrialize food, no variety, missing basic stuff e.g. croutons on salad bar). Dinner in the MDR was much better.
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We sailed on the Pearl since it hosted a musical cruise we were interested in.
Our balcony cabin on the 9th deck was clean and the bed was comfortable but several maintenance issues were very apparent. We noticed torn wallpaper near where a coat hook had been installed and a light fixture looked liked it had been bounced around a bit and could have used a replacement with something that wasn’t ...
Received a text while already in nyc saying there was a technical error with the ship preventing the prior cruise from getting to port on-time. My 10am check in was changed to 3-6pm. The lines were horrible, stood in the line for over 3 hours with no bathroom accessibility or seats. I'm on water pills due to a medical issue and was so uncomfortable but I didn't dare to step out of line. People ...
Compared to previous Princess cruises, this was definitely a step down in service, food, entertainment. The ambiance of cruising was not there. No dress code for the MDR. Food service slow… MDR was akin to eating at the local diner.
The staff did not make the experience ‘special’. Limited engagement with the waitstaff..more of a serve and get it over with vibe. Orders were sometimes ...
The ship was a bit dated and in big need of painting and refurbishing. The staff was very friendly and accommodating. The food was very good. The shows were lacking for sure. They had a great band Lady and the Vamps in the Ocean Plaza and a few other great musicians but that was about it. No productions or dancing. I’m just giving you the honest opinion. A few tips were added on our receipts as ...
First the positives, Embarkation was fast and efficient, our ocean view cabin was clean and in good repair. Excellent cabin steward (Budi). The crew was very friendly and ship was clean. Best food was at Chopstix or Guy's Burger.
Negatives - Guest services was more worried about playing on their phone than helping. On several occasions they gave incorrect information. No priority tendering ...
We chose this cruise due to it lining up with our kids spring break, our kids are 15 & 14. My wife and I quit drinking several years ago so your experience may differ from ours if you "partake in festivities". The onboarding process was much quicker and smoother than I expected given the amount of security you go thru. The room was neat, clean and had a large window compared to other ships that ...
The MDR service was good but the food was just not edible. The saving grace was the dessert. My mom ordered a NY steak strip medium, however it was more like a skirt steak and it was well done and tough. I ordered chicken on two nights and both nights the chicken texture and flavor was not good.
Even for breakfast our toast was not toasted, it was still soft.
My daughter ordered the free ...
We chose this cruise as a "get our feet wet" family cruise, and it was also our oldest sons senior high school cruise. He is 17 and we have 2 other boys 9 and 16.
Boarding went smooth and we were all excited to see this magnificent ship up close - once we boarded, the entire ship smelled like a port-a-potty - YUK - so Allure smelled a lot like manure - but eventually that went away, and we ...