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3,012 Romantic Cruise Reviews

Chose this cruise because of the itinerary and a good price. Well is was there most boring cruise ever!! I have been on Holland before and know they cater to and older crowd. My hubby and I are in our early 50’s and thought the ... Read More
Chose this cruise because of the itinerary and a good price. Well is was there most boring cruise ever!! I have been on Holland before and know they cater to and older crowd. My hubby and I are in our early 50’s and thought the entertainment was awful!! Seriously...no big stage shows?? Just a magician who did card tricks and a comedian and a lounge singer on the world stage. The music was had a great rock band we saw almost every night. But that was it. No deck parties or dancing no dj bingo, No fun games I mean really, really boring! All they want to do is have classes and charge you for detox pills!! Never again Holland! Oh and my bill was wrong too...had to beg them to remove the spa charge for a class I went to and said I may be interested in after I do more research. Once I found out that it’s not true that you need to detox your liver and that coffee is too acidic and bad for you I told them I wasn’t interested. They tried to tell em they would charge me half!! I never even picked a day or scheduled anything...then the full charge for the boat composition test or whatever was on there and I had cancelled it days before. Finally they removed it. They also charged us for water in the mini bar that we didn’t drink. It was switched out by the bar staff From Evian to som glass bottle Aqua Panama water. Why doesn’t the from desk know this? They charged me and I had to tell them and show them a picture of the new water! Anyway...food was great ports were nice ship was boring!!! Read Less
Sail Date November 2019
We needed a getaway for our aniversary and this was where we chose. This was our second time on the Gem and we had fond memories. First, The Good: Restaurant wait times were low, Service at the bars was quick and friendly. The ... Read More
We needed a getaway for our aniversary and this was where we chose. This was our second time on the Gem and we had fond memories. First, The Good: Restaurant wait times were low, Service at the bars was quick and friendly. The assortment of activities took into account there were both mature and family cruisers. The ship was clean and well kept, its showing its age, but the crew kept everything clean. Our room steward was quick and attentive to our needs. We went to be on November 30th and the ship was completely decorated before breakfast on December 1st, it was almost magical and a pleasant surprise. The Bad: We had a cancelled port due to a developing system in the Atlantic. Now port cancellations happen, and I applaud the captain and crew for thinking safety first, but there was never any offer to the guests for the change. Not even a free drink at the bar to apologize for change. Weather is unavoidable but good customer service isn't. Many guests expressed they felt the value of the trip had been reduced and the ship did nothing to off set it. Then there were the rough seas making it impossible to sleep two of the last three nights. Again, weather isn't in their control, but again, they offered nothing to offset it and the activities they offered during rough seas, including dance lessons, were not always appropriate for a ship which was rocking constantly and sometimes a little violently. Now, the ugly: Disembarking at our first stop was a nightmare. The stop was only four hours long, so it was a mad rush to get off the ship. People ignored requests not to queue in advance and thus the stairs were clogged everywhere. But the first port issues were nothing compared to the nightmare of final disembarkation in New York. We were scheduled to begin disembarking at 10:30, at that time, the boat had not even made dock. It was after 11:30 before they told us to head to deck 7 aft to get off and it was chaos. NO crew were visible to guide passengers. There was no signage telling people where to go. Lines sprung up everywhere as people had no idea where to go to join the queue. We heard a scuffle break out behind us at one point as someone had tried to force open a door to cut the line. Then a family walked past the line, and forced open another door while passengers screamed at them to get back in line. It was complete chaos. I heard someone behind me screaming at the guest services desk demanding to see someone from the bridge to explain the chaos, but all they did was apologize over and over, they did nothing to solve the problem at all. The experience has made me think twice about using them for my next cruise and I'm a member of their Latitudes program! I completed their feedback request and plan to contact customer service directly. In short: Exactly what we signed up for until they cancelled a port, couldn't pilot through rough seas and made such a mess of disembarking that many of us missed our connections due to being over 2 hours late. Read Less
Sail Date November 2019
I like the organization of exterior public spaces. Most outward facing railing is composed of evenly spaced vertically oriented glass panels. Panels range in height from four to eight feet. All panels are about a foot wide and every gap ... Read More
I like the organization of exterior public spaces. Most outward facing railing is composed of evenly spaced vertically oriented glass panels. Panels range in height from four to eight feet. All panels are about a foot wide and every gap between those panes is about 3 inches. It serves perfectly it’s intended perfectly in three ways. First, you can see everything. They may get a bit obscured with sea spray, but that just means that the spray is not on you. Second, they foil wind. Though forty knot wind was making the rigging howl, behind this screen I felt only a breeze. Finally the gaps between the panels are just the right size for a camera. Most of the topside around the midship swimming pool is chaise lounge sized tiers. It’s easy to navigate with a plate full of food and there is plenty of space for everybody. I like the complimentary restaurant meals. They were consistently well prepared. The portions were consistently well prepared and small, which is as it should be. If you need a larger meal, you simply order more courses. For example, I ordered five scallop appetizer courses, and skipped the entree. A major shortcoming that I found for the Star is that it lacks a public quiet interior space with a view of the sea. All those seeking an interior space to pull threads or read or play card are banished to artificially lit cave like places. On the Star, all the interior, sunny comfortable places serve the purpose of dining, drinking and watching sports. This shortcoming could be easily remedied by eliminating one of the upper mid-ship specialty restaurants or eliminate the interior portion of the “owners suite” or eliminating a half dozen cabins fwd of the library on deck 12. I did not like the access to the main dining room, Versaille, located at the rear of the ship. The room can seat probably 500 and is beautifully decorated. It’s well lit in the evenings. The problem is the entrance. The Access is gained by descending a stair from deck 7 down to the dining room floor on Deck 6. Midway down the flight is a landing that serves as the entrance to the room, and is where the maitre-de sorts party sizes and assigns tables. The stairs from the Maitre-de to the floor are ornate and inside the room. It makes for a very dramatic entrance, however for those guests who cannot take stairs very easily the only way in is via a single elevator shaft. What I mean is that on deck seven, directly adjacent to the dining room entry stairwell, is a bank of four elevator shafts serving Deck seven thru thirteen. Only one of those four shafts goes down to the floor level of the Versaille. To add to the insult, those shafts do not serve stateroom decks five or four either. For residents on those decks, travel to the Versaille dining room always requires a trip to deck seven. From the floor of the restaurant, decks five and four cannot be accessed directly by stairwell either. I did not like the Stardust Theatre. I’ve sat in stadiums with more comfortable seating than the orchestra seats. Many are broken. All are uncomfortable. In the current configuration all stalls seating must be accessed via two central aisles. Seating on the extreme right and left of the theatre extend straight to the walls. As human nature dictates aisle seating is taken first and the theatre filles progressively outward toward the walls. Because there is no aisle access at the extremes, much standing and jockeying is forced upon those seated at the aisle. If three or so dozen seats were removed from next to the walls to create additional aisles, human traffic would flow much more smoothly. The upper “box” seating is more comfortable. The “box” seating is a set of two heavily cushioned benches where the railings are composed of a series of glass panels. From the outermost, front, box bench the view of the stage is adequate. The second row view is not. In order to view the stage one must stand, which I was compelled to do because the ships steady dance troupe put on was wonderful. The live musical entertainment was too loud. Music for a sober mid-day crowd should not be louder than normal conversation. Mid day and sunny afternoons before an audience of middle aged and older adults is not a setting where entertainment should make itself the center of attention. Nor inside the atrium during dinner hours. At these times, in these places, musicians purpose is simply to set a mood. “Loud” is for the “not so sober” crowds later in the evening. For those of us that take care to wear ear protection when working with power tools, being exposed to the Star’s musical entertainment is (was) counterproductive. Read Less
Sail Date November 2019
The embarkation process to get on the ship was great, very fast and efficient. The disembarkation process was ridiculous and unorganized, some workers would split the main line into lines only to get to a bottle neck where they merged the ... Read More
The embarkation process to get on the ship was great, very fast and efficient. The disembarkation process was ridiculous and unorganized, some workers would split the main line into lines only to get to a bottle neck where they merged the two back together which took so much longer. We ate at 3 specialty dining locations (cagneys steak, le bistro and teppanyaki), le bistro and teppanyaki were awesome experiences, but Cagneys was a huge disappointment and I would have been furious at paying that much for a steak that was dried out if it hasn’t been on our plan. Both fillets minions (myself and my husband) had been flattened to the point where it was no thinker than a strip steak and where so charbroiled they had crunchy spots. If you want a great steak that melts in your mouth try le beuf at le Bisro (you can cut it with a butter knife). As far as getting on and off the boat at the islands that process was always super quick and easy as well. I think my biggest issue was I just got tired of being in lines for absolutely everything. Also we never got to use the pool because on the first and last day (days at sea) the pool was so crowded with everyone sitting on the sides there was no where to get in and we got out there by 10am, for a boat of that size it’s crazy to me that their one pool was so small. Overall the islands were cool, belieze was amazing but costa maya was a big let down, the main beach we visited was peppered with people trying to sell you trinkets every 5 min, finally got so annoyed we just left cause the same people kept coming around non stop. We had a balcony room which was deff well with the money and we found the staff to be always super friendly. The food outside the specialty restaurants was just okay but deff recommend the nicer dining options Read Less
Sail Date November 2019
We decided to go with a group of friends - one couple very experienced at cruising, and one couple very new. The ports were beautiful and the excursions well run, but the ship is getting uncomfortable due to wear of the uncomfortable ... Read More
We decided to go with a group of friends - one couple very experienced at cruising, and one couple very new. The ports were beautiful and the excursions well run, but the ship is getting uncomfortable due to wear of the uncomfortable furniture. The any time dining was great. The entertainment was excellent (the shows) but the lounge areas had music that was deafeningly loud, leaving your ears ringing and making conversation impossible. We left areas due to loudness a number of times. Service was good. The ship doesn't have a lot of choices for places to be, especially on sea days, but activities that are planned are fun if you don't mind huge crowds. No kids were on this cruise, but we did notice a number of young teens that were really bored. Cabins are uncomfortably small. Beds are too used (soft with divots), but they were clean and our cabin steward was good. Embarkation was very crowded. Furniture in public spaces is horrible - very uncomfortable. Golf putting practice is completely flat - very boring. Food wasn't as good as the last time I was on this ship. I would only go if I was with a group that wanted to be on this particular ship again. Read Less
Sail Date November 2019
As a Diamond Club Card Holder and recently invited to the Launch Party for the MSC Orchestra on the 16th November 2019 and then Booked for the First 4 night cruise, commencing on the 17th November to say I was a Happy passenger would be ... Read More
As a Diamond Club Card Holder and recently invited to the Launch Party for the MSC Orchestra on the 16th November 2019 and then Booked for the First 4 night cruise, commencing on the 17th November to say I was a Happy passenger would be nothing but further than the truth. We were so looking forward to this cruise, as we were going to celebrate our 55th Wedding Anniversary on Board this 4 day cruise. Initially I informed MSC that as I had already booked on the cruise immediately following the Launch Party, could they please link my Launch Party cabin to my Cruise cabin. (My cabin number was supplied to them) I received a email back to inform me that this was not at all possible. On the Saturday 16th November '19 I arrival at N shed my wife and were ushered into a marquee to wait boarding. Due to certain "circumstances" the Boarding time was delayed by almost an hour and a half. Diamond Card holders and other VIP Guest's were then herded into N Shed and joined a queue for Boarding. While waiting to board a chance chat to a MSC employer in the shed about the fact that when I asked to have my Launch cabin linked to my cruise cabin been denied, he promptly took our Cruise Booking letter plus those of at least 3 other passengers with the same problem and returned with our Cabin Cards all linked to our Cruise Cabins. Done in 5 minutes. The Launch Party went ahead with no major problems. In fact it was the highlight of our Holiday. However, the next morning the 20 or So Diamond Club Card holders, "Cruise Passengers" were informed that we had to disembark and re-board once we passed through Passport control. In the morning then 20 of us were formed up and were escorted off the the ship with a MSC Staff member. However once we were in the Terminal we were left to fend for ourselves. We had to join the queue for the "Fast Trackers" of the new Cruise passengers embarking, which took for ever to get through to Passport Control. Surely MSC could have arranged with Home Affairs before hand to process the 20+ cruise passengers on the Saturday and thus saved the hassle and inconvenience of seasoned Cruise travelers having to Disembark and back on again standing in long hot queue's?? Some I may add with chronic back problems. Once on Board our "Usual" well organised Gold Card / Diamond Card experience fell terribly short. There was No welcome back party for Gold Card/ Diamond card holders. No Chocolate Ship in Cabin. No Gowns in room, only slippers. No Dance Lessons, No free Sauna /Spar Invitation, No notification of a "Free" meal at the Specialty Restaurant. No Photo taken with the Captain. When I inquired at the Voyager Club Office and spoke to a Mary Ann as to why all the above had not been given as per previous cruises, she informed me that a lot of it was all explained in the letter sent out on the First day. I informed her that we did NOT receive such letter, but she promptly shifted the blame to Housekeeping department. While I was at the counter I was joined by no less than at least 5 other disgruntled passengers with similar "concerns". Mary Ann did however offer to give us each a MSC Backpack that evening. However when it didn't arrive at the given time, again she Blamed Housekeeping. For Dinner we were Booked for 2nd sitting with 5 other Diamond Card holders. Two of them I believe are pretty active on Social Media in South African circles under "Friends of MSC". All were very unhappy on how Diamond Card Holders were treated. Now are also questioning whether it is any incentive to cruise, in order for all passengers to up their status on the MSC Voyager Club Card incentive Rewards System. Of all the many times we've cruised this Dinner time experience in the L'ibiscus Restaurant must rate as the worst my wife and I have ever experienced on board any MSC Cruise liner. During the 4 nights we dinned there, we experienced the following: No Castle Larger Beer. (Hello, this is a South African Cruise season AND it is on the Wines List) The Liner docked Saturday so there was ample time to stock up on all the Required South African drinks and Food lines. Our waiter's English was poor and therefore service was lacking. At times we waited over 30 minutes just to get ice cubes. The delay between courses was far too long. On one occasion a fellow passenger at my table asked for the Indian/ Asian menu. Well it never arrived. ( NB! The Asian Menu was posted in a Glass cabinet at the entrance to the Dinning Room) Food presentation also fell short as we were not offered anything else when ordering Mutton Curry and Rice. That's all one got. No accompanying Sambal's or condiments were on offer. We were also highly disappointed that on "Italian Night" there was NO Usual singing and waving of serviettes as the Kitchen Staff raced through the Dinning Rooms as we all waived our Serviettes singing " Volare". As for our Cabin. Our room was only finished been cleaned at lunchtime on day 2. Plus the bed covers were not put on the bed until our last day. There were no tissues paper in the bathroom. Of the 2 dispensers in the shower, one was completely empty and the 2nd one wouldn't dispense. When I asked the gentleman to bring me his supervisor, he never complied. Besides the Tea/Coffee/Water stations positioned in the wrong areas, one could never find Hot water for tea or coffee, let alone find coffee sachets. One would have to wait until the gentleman taking care of these stations happened to pass by to get a coffee sachet from his pocket. As for the Duty Free shops, VERY few items were priced. When I asked the assistant as to why there were no prices? A very rude man replied that he was on his own and hadn't had time to put up the prices from Euro to Dollars. Every night I went back to check and by the last and 4th night there were STILL no prices up. I finalized my account the morning of departure and proceeded to breakfast. When I tried to disembark the Security Officer informed me that I had to report back to Reception as there was a problem with my account. When I joined the queue at reception I had to wait at least 25 minutes before I was served only to be told that it was a "misunderstanding" and I could continue to Disembark. In the meantime my wife who was in front of me was left standing at the bottom of the gangway on the dock waiting for me and not knowing what had gone wrong with me. So in closing. To say was this one of the worst cruises we've been on, I have to say, YES. Will I cruise again with MSC? Yes of course. But NEVER again on the first cruise. It was so sad, as this was not the way we wanted to remember our 55th Wedding Anniversary, but alas it will be remembered for all the wrong reasons. May I also add, that as I am on Social Media I see a lot of of other passengers gripes and complaints and the replies they in turn receive back from MSC Customer-care and it seems their replies tend to be a lot of "Cut & Paste" replies. Hopefully my concerns are forwarded to the MSC South Africa Director as well as the team in Naples, and the reply sent to me is not the usual, "Cut & Paste one?? Read Less
Sail Date November 2019
Went on the cruise to see the Hawaiian islands on a low budget. Overall it was great to do so and felt shorter than it was. The cabin was nice in size and great except the bathroom did not seem like it was cleaned out prior to us being in ... Read More
Went on the cruise to see the Hawaiian islands on a low budget. Overall it was great to do so and felt shorter than it was. The cabin was nice in size and great except the bathroom did not seem like it was cleaned out prior to us being in the room and would occasionally have a odor of urine coming from the toilet. Dinning options were good with a variety. The food just was over seasoned for myself personally at times it was very salty. Entertainment was always available each night which was a great addition. Only downfall was the Dj who played the most strange combination of music it sent us back to the cabins early due to the music selection. We wish some of the drink tastings started a little later than the times they started because it interfered with our excursions at times. Overall service of the ship service was great. Everyone was always helpful with answers to any questions we had. Read Less
Sail Date November 2019
For a newer LARGE cruise ship we expected more of a "WOW" factor in the public spaces and different areas of the ship to relax or be entertained in. We found the same basic layout of shops, different dining options, pool decks ... Read More
For a newer LARGE cruise ship we expected more of a "WOW" factor in the public spaces and different areas of the ship to relax or be entertained in. We found the same basic layout of shops, different dining options, pool decks etc that have been on most ships over the last 15 years....just more people and cabins added. The one exception was the Thermal Spa which was very well appointed with many options to relax and enjoy. Although it was an additional cost, we felt it was worth the price to use daily. Service in dining and other areas was what you would expect, good but not fantastic, but considering the price point, service was good. Same with the quality of food, good to very good considering the price paid for the cruise. This included the specialty dining we used 2 nights which was included in our package, not sure I would have spent additional money on them, the quality, service and presentation in Main dining room was just as good. We had cabin 11782, nice balcony cabin, bathroom area was very comfortable to use and entire cabin functional and well designed. Entertainment - acceptable, but nothing better or worse than other cruise lines we have traveled on. We had an exceptional shore tour, we really enjoyed the Bike rail trail tour. The guides, bikes and itinerary were great. Read Less
Sail Date November 2019
Was for our 10th wedding anniversary ,disappointed in the ship and how old it is inside for the 1st since we have cruised we didnt take any pictures of the interior ,the only good thing is that it's going in for major changes just ... Read More
Was for our 10th wedding anniversary ,disappointed in the ship and how old it is inside for the 1st since we have cruised we didnt take any pictures of the interior ,the only good thing is that it's going in for major changes just dont change the crew they are excellent had a great room attendant and server manny in la veranda , love the stops in Bora,Janine,tahaa,moorea fakarava was nothing special unless you dive , the average age was mayb an issue but it's the ships decor that was real bad ,room service was great food was good enough just was expecting more for the money we spent but in the end although the crew were good it didnt justify the money spent free wifi and some excursions would have made it a better deal but it just the look of the interior of the ship which will remain with us just wasnt luxury at all even at the tender arrivals old carpets and nothing luxurious about waiting area other cruise lines do a better job but I'll be honest this is our opinion because people looked happy mayb just wasn't for us . Read Less
Sail Date November 2019
This was our 16th cruise. Obviously we love the experience. Yet this one didn't work too well for us. The ship is clean, well appointed, our balcony room was surprisingly large, and the ship offered great entertainment (though ... Read More
This was our 16th cruise. Obviously we love the experience. Yet this one didn't work too well for us. The ship is clean, well appointed, our balcony room was surprisingly large, and the ship offered great entertainment (though much of it was too late for us to attend--after 10pm). The three stage shows were outstanding. We enjoyed the rock climbing wall, the basketball/soccer court, shuffle board, ping pong and water park. BUT, I was injured at the bottom of the large drop of the water slide when my pelvis was slammed into the low-point. It disabled me for several hours. It was of great concern that though I couldn't walk, the lifeguards and security could not help me with more than a wheel chair to rest in and a ziploc bag of ice. Though medical was called they never came to help me so after waiting 45 minutes I gingerly made my way back to my room where I spent the rest of the day and night with an ice-pack. There was no follow up by the ship to see if I was okay. I can only assume they were reluctant to get involved because of potential liability. The injury limited my ability to walk and sit the rest of the cruise (and still does almost a week later). Compounding the issue is that the beds were the hardest we've experienced on a cruise ship (most are hard and somewhat uncomfortable). It left both me and my wife with back aches. Granted we're older (72 and 67) and our tolerance of discomfort is low. The food was plentiful and there were food dishes each day. Our wait staff in the dining room (Modesto and Kamlesh) were the best we've had on our cruises but our cabin service was just adequate and there was black mold growing in the lower edge of the vanity mirror. Embarkation went smoothly but disembarking was a circus in that there were serious delays, We had opted to remove our luggage ourselves and were scheduled for an 8am departure from deck 4. When we arrived at the designated point there was two lines trailing down the hallways with a mix of guests who were not just the "A group" but several others who said they had been called since the process had begun at 730 instead of 8am as advertised. None of the crew knew anything about why there were delays and from a dining room window we could see large lines disembarking from another exit further down on deck 4 (the privileged ones we must assume) they musk have known the secret handshake. Overall, this was the least comfortable of our several trips on Royal Caribbean but it did offer better entertainment. We don't plan to cruise with RC again preferring Holland America. Read Less
Sail Date November 2019
Took a Caribbean cruise from Miami with my partner. It was the first trip from the ships new home port in Miami. That being said, the embarkation process was horrible. Took about 2 1/2 hours. However, when we got on board it was worth the ... Read More
Took a Caribbean cruise from Miami with my partner. It was the first trip from the ships new home port in Miami. That being said, the embarkation process was horrible. Took about 2 1/2 hours. However, when we got on board it was worth the wait. The ship is beautiful, every detail was stunning and had a layer of elegance. The staff was beyond friendly and went above and beyond. Ports of call were great as well, however our itinerary changed at the last minute after we left port. This really messed up our excursions, as we did not book through MSC. The pools were beautiful, water was pleasant. The layout of the ship was good too, it did not feel too crowded. Entertainment could have been better. If you’re into music and dancing, then you’re all set. We saw the improv comedy show which was hysterical, and the magician put on a great show. We also did the dinner and cirque de Soleil show. Show was cool, but not as good as what you will see in Vegas. We had a Bella balcony room, and it was standard sized, however the decor was lovely, it felt more elegant then other cruises and more modern, but not a ton of closet space or American outlets, you may want to bring a European converter if you have a lot of things that need charged. Here is where we ran into problems. The food was horrible. The buffet was just ok, always the same food every day, and everything was bland. The complimentary restaurant was even worse. Nothing to chose from, and tasted even worse. I would suggest paying for dining because you will not be happy with the other food. Also lines. If you need to talk to reception, prepare to wait for at least a half hour. Overall, We came back super relaxed and enjoyed ourselves. This was our first MSC cruise, and be willing to try another boat of theres for a good price. Read Less
Sail Date November 2019
I was hoping I wouldn't have to write this review. I had written to NCL's President and CEO, detailing our disappointment and hoping for a reply. None has come, so here is my review. SKIP THIS SHIP. First, let me say, my ... Read More
I was hoping I wouldn't have to write this review. I had written to NCL's President and CEO, detailing our disappointment and hoping for a reply. None has come, so here is my review. SKIP THIS SHIP. First, let me say, my wife and I had a nice time because we were determined to have a nice time. However, it could have been so much better. Unless you went outside, other than the pool area, it was very difficult to find a quiet part of the ship to relax. Whoever designed the ship's interior should be keel-hauled. Their business area where you ask for customer service, the counters to make an excursion or a restaurant reservation, and conduct other cruise business, is located adjacent to the area they call the Atrium. This area features a non-stop cacophony of noise making it very difficult to conduct business and near impossible for hard of hearing person, like me. There was no end to it. Try being a non-smoker and attempting to play in the casino. As for their destination ports, they were terrible. Their choice of stops are designed for one purpose only, to make more money. Unless you sign up for one of their over-priced excursions, you will find it better to stay on the ship. Their stop in Honduras was, maybe, one step above stopping in Haiti. We did sign up for an excursion here. A major disappointment. You board a bus, some without A/C, travel one hour in each direction, over roads badly in need of repair, through areas of extreme poverty, ( I don't need to see that to know things are not good in Honduras) driven by an individual with a death wish. $200 for this trip to a beach where the water visibility is zero and the food barely eatable. No wonder we didn't take anymore of their excursions. Even NCL's private island in Belize is not worth the stop. The beach there is an absolute zero on the beach scale, if there is one. The other two locations, both in Mexico, were nothing more than larger versions of Olvera Street in Los Angeles. In fact, I prefer Olvera Street. The ships are moored or docked in crystal clear, beautiful waters but with no way to enjoy them. I had a solution for this oversight and shared it with the CEO of NCL. His lack of a reply told me everything I needed to know. I will never cruise with NCL again. I have cruised with Princess, AMA and Viking in the past and I am going back to them. There are many more negative areas to cover but I'm sure you got the picture.Oh, we did have a good time but, IT COULD HAVE BEEN SO MUCH BETTER. Read Less
Sail Date November 2019
We chose a short 5 day cruise with 2 beach stops to relax after a 6 month chemo. Treatment. We chose an inside cabin which we only did once before( and never again ) to keep costs down. Embarkation was smooth but not the seas that first ... Read More
We chose a short 5 day cruise with 2 beach stops to relax after a 6 month chemo. Treatment. We chose an inside cabin which we only did once before( and never again ) to keep costs down. Embarkation was smooth but not the seas that first night. To quote george costanza "the seas were angry my friend", rocking and rolling. This added to the pleasure of an inside cabin. Our first beach day was scrubbed due to high seas not condusive for a tender operation, instead we headed to nassau bahamas for an overnight stay. Our sea day was cancelled and replaced with a stay in freeport bahamas. The main dining was adequate, nothing special, however the brazilian stekhouse, and le bistro were excellent. The buffet area is small and there is additional buffet dining at the rear of the ship. On two occasions we found hairs embedded in our food, which was a turnoff. We found some of the higher level staff lacking in courtesies when asked about certain conditions. The entertainment on board was excellent. We loved the high energy dance group and their production shows were top notch. Duran howard the comedian was excellent with humorous situational comedy that was very creative. We saw both his regular show and his adult only show. Both top shelf. WE HAD A RELAXING TIME AND HAVING NO EXPECTATIONS, WE WERE NOT DISAPPOINTED, AS SENIORS THAT CRUISE AND STILL LIKE TO HAVE FUN Read Less
Sail Date November 2019
Embarkation was amazing. We purchased FTTF just a few days prior to sailing. We were on the ship by and had access to our cabin 7233 immediately. Our luggage was not delivered until later. Our first dining room experience left us ... Read More
Embarkation was amazing. We purchased FTTF just a few days prior to sailing. We were on the ship by and had access to our cabin 7233 immediately. Our luggage was not delivered until later. Our first dining room experience left us more than a little apprehensive about further meals. We were served cool entrees. My chicken breast was so hard I could barely cut through it. I asked for bearnaise sauce in hopes to cover the dryness. My first dish was cool. The second dish was cool and had a dried texture. I ended up only eating the cheese place I ordered for dessert. The wine we ordered didn’t arrive until after our meals were completed. We complained bitterly, it was so disappointing to the 4 of us to have something wrong with each meal. The waiters, maitre’d and food manager all came to our table to say that would make it right. The next dining experience was much better with warm food and our bottle of wine being taken off our Cheers tab. But the following 2 nights were back to cool meals, armour plated fried chicken and not to forget the non existent dress codes with tshirts and baseball caps. We opted out of the last night because we were NOT going to give them a tip. Our anniversary dinner at Nick and Noras was fabulous. The food was so good and amazing. I wish we could have eaten there each night. I would suggest they lower the lighting uniformly, as our table was lit up like a football game while others enjoyed a lovely soft ambiance. The steak and lobster was supreme as was the service. We were each given a complimentary glass of champagne as well as a delicious dessert and 4 spoons! It was a wonderful celebration. Our cabin steward, Julius was attentive and always had our cabin cleaned before noon where our next door neighbors, and travel companions had a different experience with another cabin steward. We were delighted to see they actually policed the lounges in the Serenity pool area. On the 1 1\2 days we had weather that cooperated there were a number of towels and personal items being stored at the pool desk. This practise gave everyone an opportunity to to enjoy some sun and relaxation. We played bingo once but found the cost high for the wins. We went to the Piano bar once and felt the entertainer lacked true musical experience. Our favorite entertainers were 3 women from Poland. They are M3Strings. They play a cello, violin and base violin. All are orchestra trained and their performance proves it. Just a delight to listen to their large array of music from rock to pop to classical. We listened to them at either the Atrium bar (loved the service Darius) and in the Alchemy bar each night. The activity coordinator was certainly not someone I would recommend. Many times when we were forced to listen to her, she made mistakes or mispronounced English words. My goodness English is English whether you are in Australia or New Zealand! When we sailed from PV we were told the ship had no more avocados (but still on the menu at the deli each day), clamato juice and worstershire sauce. It just goes to show Carnival is running short staffed because these items should not have been missed. PVallarta has an abundance of retail outlets to stock up the ship for 2 more days. It told us they didn’t care. I would like to mention the thin bathroom towel which were not always white and often stained. All in all I would give this cruise a 5. You get what you pay for and Carnival was a lot cheaper than other lines. The four of us loved our balcony being opened up. When a neighbor smoked the situation was immediately dealt with. Unfortunately we never did find out who was smoking the pot! The cruise line alerted us that the balconies would be washed while in port. I really don’t know what they did but we still had bird droppings and dirt on our balcony and floor gutters were still full of debris and the glass was still green around the edges. I am not an active cruiser. I have been on 3 cruises in my lifetime. 2 were HAL, and 1 was Pride of America (Norwegian). I am used to cleanliness, great food and consistency. We chose this cruise and line because it was a convenient flight from Vancouver and allowed us to be on ship to celebrate our 40th anniversary. It wasn’t expensive compared to other cruise lines and now I know why. I will never cruise with this line again because of the reasons stated. Because we rarely cruise, I would rather spend more and know I am going to enjoy my self in all aspects of my vacation. We realized 2 weeks before sail time that our ship docked at 9am (according to its published itinerary) and we had booked flights home at 12:15. That was one reason why we bought the FTTF package so we could help our debarkation a bit. Our travel agent talked to Carnival and they were somewhat hopeful we could still make our flight. We hired a private van to meet us after going through customs so we could again get to the airport fast. Surprise. We docked at 7 am. Guest services had told us to go to the upper level of the Baccus dining room to wait while others were told to wait somewhere else. Everyone was confused. We did get off the ship fast and customs was a one question and then we were on our way to LAX at 8:45. All that worry for nothing. Why did the ship say 9 am docking in the first place? I have no regrets about this cruise. But I won’t sail with Carnival again. Read Less
Sail Date November 2019
I am 42 my wife is 35 we have 160 cruise days on various lines. 2nd ncl cruise and probably the last although who knows. Some great things were the 2 main shows. I don’t care for the music but they were awesome. Same with the ... Read More
I am 42 my wife is 35 we have 160 cruise days on various lines. 2nd ncl cruise and probably the last although who knows. Some great things were the 2 main shows. I don’t care for the music but they were awesome. Same with the Cirque show. Get to the shows 20 minutes early for better seats. Disembarkation was easy we parked across the street for 9 or 10 dollars a night. Left room at 715 in car at private garage by 800 Embarkation was a little slow but leaving our luggage where we did seemed a little shady The weather was awesome and the ports were all enjoyable as well. There was plenty of shade on deck. The ship was clean and the kids scarce. I liked they had the buffet open after we came back from excursions. Also no lines really for the buffet all cruise. The food was ok Atrium game shows were mostly very funny and enjoyable but not enough seating. Felt bad for the activities team and their pronunciation. Like me trying to speak Spanish. Luckily the crowd would always help if needed For some reason they were showing soccer when the LSU Alabama game was on. Everyone was watching on their laptops Included dining service was good only if you went early or late otherwise it was REALLY SLOW. My expectation is 90 minutes to 2 hours. Food was pretty good but not enough variety Besides the 2 main shows we had the same 2 comedians and 1 juggler (who did 2 main shows) for the ENTIRE 9 DAYS. Where is the entertainment???? Bartender s were really busy and not enough servers so mostly I waited and got my own beers Did not do any ship excursions River tube in Jamaica was ok. Not as good as Dunn’s river falls though Grand cayman stingray city and snorkel was awesome Roatan monkey and sloth and snorkel was good. Only had 15 minutes at a beautiful beach see below Belieze we stayed by the pool. Drinks were 15 dollars after tax and gratuity and we had the drink package so we just relaxed and were glad there was not a tender Costa maya we ATV for 90 minutes then went to a nice beach. 100 people trying to sell stuff to everyone The tenders were a downright embarrassment for NCL. I waited about 20 minutes to get off grand cayman then another 20 for the very short ride. Hot but not too bad. Getting back on the line was over an hour so we sat across the street and had a few brews till the line went down. Very hot for older people to wait that long. Very hot in tender boats no windows open very poor drivers. In roatan we waited 2 hours to get off. Excursion was cut short. Got back at 600. Line was 2 hours to get back on. At least it was dark and cooler. So 4 hours of the day was tendering. Still had a good time overall but nothing remarkable. Don’t let bad reviews scare you if your booked just hope for no tendering Read Less
Sail Date November 2019
I like NCL this was the biggest ship that I have been on. I a use to the smaller ships around 2 thousand not 4 like this one . There was not enough staff to wait on all of the passages, I waited 45 minutes for a drinks that I order at the ... Read More
I like NCL this was the biggest ship that I have been on. I a use to the smaller ships around 2 thousand not 4 like this one . There was not enough staff to wait on all of the passages, I waited 45 minutes for a drinks that I order at the pool,with two days at sea before our ship's first port there was not much to do during the day but go to the pool. The food was good at best, they ran out of milk for the buffet at breakfast, and butter on the 5th day of a 9 day cruse. The main one was the tendering if you did not have an excursions then you had to swipe your card and you were given a time to get off the ship. that was a joke When your time was called you went down to the theater. People just went down without a time .when they swiped your card no time came up when you were supposed to go. The tender boats only hold 115 people and the boat I was waiting to get on had over 2 hundred. What is the point of waiting for a time, I know people should be honest, but not in this case. Read Less
Sail Date November 2019
Boyfriend selected it. My first cruise experience. Embarkation in New Orleans was a big mess......traffic, no signage or representatives to direct folks outside the terminal. Recommend taking a cab or ride share service, getting out near ... Read More
Boyfriend selected it. My first cruise experience. Embarkation in New Orleans was a big mess......traffic, no signage or representatives to direct folks outside the terminal. Recommend taking a cab or ride share service, getting out near Mulate’s restaurant on Convention Center Blvd and simply crossing at Julia St with your luggage as opposed to sitting in traffic for a LONG time when approaching the terminal. If you’re looking for the ‘midnight buffet’ or the lobster dinner at the ‘complimentary’ restaurants, forget it! No such thing! If you select this cruise line and ship, check ahead of time to see if any ports will involve having to use a ‘tender’ boat to go ashore......we had to ‘tender’ at Grand Cayman and Roatan and if you get struck in any group other than A or B, there will be very little time to do much on shore. Shipboard internet ‘packages’ are insanely expensive but in all ports I was able to access limited Sprint cellular and internet on my cell phone (25 cents per minute for calls). A few cable TV stations are available on stateroom TVs but I didn’t find this out until Day 4! Many of the popular music offerings took place in the “Atrium” but the seats are HUGE so the venue cannot accommodate a lot of folks and many people had to stand during performances. For the most part, food was good (variety and taste) in both the Garden Cafe buffet and other ‘complimentary’ restaurants. Also, the vast majority of staff and crew were very friendly, courteous and helpful. Took only one shore excursion, the Bob Marley tour to 9 Miles, Jamaica. Really enjoyed it and it included lunch! Excellent beach day on Harvest Caye, Belize.....plenty of lounge chairs and umbrellas and easy access from the ship. At Costa Maya, Mexico, you can catch a local shuttle to the beach for $4 (walk all the way to the far end of the shopping mall to the shuttle lot); return by taxi (share a cab for only $8). Relaxing, although there are many beach vendors and the local restaurants expect you to buy something to eat or drink in order to use their lounge chairs. Read Less
Sail Date November 2019
Room is fine 11061 is a bit noisy but great size butler &maid Dining & tour arrangement a 3rd rate low price Cruise line disaster. Tour changed with no notification (some attendees, not all received notification 2 days in ... Read More
Room is fine 11061 is a bit noisy but great size butler &maid Dining & tour arrangement a 3rd rate low price Cruise line disaster. Tour changed with no notification (some attendees, not all received notification 2 days in advance. WE DID NOT) from am to pm thereby not allowing time to dress for cocktail party & attend dinner reservation at speciality restaurant. The restaurant refused to change reservation 2 @ any time ! Reservations made online weeks ago for a very special birthday. Birthday when attempting to confirmed with Butler upon boarding I was informed my reservation was for the ninth not the tenth but he assured m we no problem as long as we were flexible with time. Tried to confirm planned birthday celebration at Jacques 2 day in advance informed I was on waitingist THANK YOU VERY MUCH Not even Carnival abuses multu repeat crusiersj. Oh wonderful !!just learned Port of Monte Carlo will be cancelled Read Less
Sail Date November 2019
How do I start with this the first Royal Caribbean’s Cruise we have been on since a great trip from Barcelona to Fort Lauderdale in the Fall of 2007? Fluctuating? Annoying? Pleasant Service? Discount airline-style “nickel dime-ing” ... Read More
How do I start with this the first Royal Caribbean’s Cruise we have been on since a great trip from Barcelona to Fort Lauderdale in the Fall of 2007? Fluctuating? Annoying? Pleasant Service? Discount airline-style “nickel dime-ing” one to death? Great Cabin? Decent food? Rude dinning room managers? All of the above. We decided to take this cruise out of Galveston on a whim. Needing to be in Austin on the 10th for a meeting, the schedule was perfect. Having settle on Holland America and Princess Cruise Lines as our go to ships, we were nervous. But, off we went anyway. 1. Boarding: After so many years in the business, one would expect RCL to know how to handle a crowd. They don’t! The processing, carding and boarding was laborious, time wasting and down right irritating. 2. Cabin: Finding our Cabin, 6376, Starboard-side toward the stern, was relatively easy. We were pleasantly surprised by its layout, spaciousness, and balcony. A little threadbare, it no the less was good. Ample storage, drawers and closet. 3. Casino: We went to the Casino on the first night, a major attraction for my Wife. We discovered shortly after arriving at the Cashier Window that RCL and their casino operator had tacked on a 5% add on fee if you utilized your Cruise Card attached to your Credit Card for payment. So, a $100.00 start up limit was actually $95.00 after the operator and RCL took their 5%. Ridiculous. 4. Crowding: Half of the Windjammer Buffet was closed down at night to facilitate a Specialty Restaurant. Really? 5. Atmosphere: Every thing on this Cruise appeared the normal Cruise-related orientation until you reviewed the stupid little things they do. The air conditioning is poorly managed and the thermostat in the Cabin is unresponsive. You take a comforter out from under the bed for additional warmth and the room steward gets upset because “it is for the use of future cruisers.” Again, Really? 6. Service: In the Windjammer Buffet, the busboys are removing yourself dishes and silverware before you have even finished eating. Crazy! 7. Spa: Want to use the Thermal Pools in the Spa. Nope. Don’t have one. All in all, we enjoyed being back at sea. We enjoyed the decent food. And we enjoyed the everyday folks who looked after us. But man, Royal Caribbean, you need to get your customer service act together. And soon. Norwegian, Holland America, Princess and Cunard are leaving you in their dust in the customer service area and one day loyalty to a brand will be important again. Just ask General Electric and General Motors. Read Less
Sail Date November 2019
We sailed on the third cruise of Sky Princess, 7 days in the Med. This was our 19th Princess Cruise so we do have a basis of comparison. I echo the sentiment of a previous reviewer about the inadequate elevators. The forward bank of ... Read More
We sailed on the third cruise of Sky Princess, 7 days in the Med. This was our 19th Princess Cruise so we do have a basis of comparison. I echo the sentiment of a previous reviewer about the inadequate elevators. The forward bank of elevators, outside of the Princess Theater, had only three of the four elevators in operation for the entire cruise. This is one of the busiest locations on the ship. The operating elevators through out the ship were extremely slow. Or was it too few elevators for the number of passengers? The earlier reviewer didn't mention the Nora virus. The second cruise was plagued by the Nora virus, passengers and crew members. Between the second cruise and third cruise boarding there was additional sanitation of the ship, which delayed boarding, room availability and embarkation. During our cruise the Captain reported several times a day about the enhanced sanitation required. Between 9 - 14 passengers "reported" being ill during our 7 day cruise. As a result, enhanced sanitary procedures took place everywhere. This was most notable at the buffet where everything was served. Passengers were not allowed to touch serving utensils, dishes, glasses, etc. This was an additional burden on the crew as well as passengers. This was our first experience with the "Medallion" and it worked most of the time. Several crew members complained about them. There was a learning curve to their usage. Food was very good and there were a number of new, for fee, dining locations. Sabatini's menu had changed, no steak and several other item changes.. Ship shops were definitely up scaled, more expensive and we had just been on the Sapphire Princess the week prior. We watched rehearsal for a new "production" show but the Sky Princess offered only one "production" show for the trip...Rock Opera. The show received a standing ovation but others complained later about how loud it was. Read Less
Sail Date November 2019
This was our first cruise and not our last. We were interested in this cruise because the timing was just right for our schedules. Unfortunately the weather didn’t cooperate. It was stormy and the ship was tossing a lot through most of ... Read More
This was our first cruise and not our last. We were interested in this cruise because the timing was just right for our schedules. Unfortunately the weather didn’t cooperate. It was stormy and the ship was tossing a lot through most of the cruise. Especially towards the end. That didn’t keep people out of the hot tub’s however. And I was able to swim three of the days on the boat. I just had to swim in the rain. We are a little bit food snobbish, not because we like to play food critics but because we get the opportunity to eat great food around the world. We found the Cagneys and LeBistro specialty restaurants were not up to our expectations,Teppanyaki, while a bit loud has excellent food and service unlike the other two restaurants we tried. It’s not that the other two restaurants were particularly bad but the food was kind of middle of the road. We felt that we could’ve gotten an equally decent/satisfying meal to Cagneys or LeBistro up at the Garden Cafe buffet or the complementary dining options. We were also made a little sick and our clothes practically ruined for the rest of the cruise by cigarette smoke residue gotten by sitting in the casino for more than three hours. The smoke was terrible. Apparently the Escape does not have adequate filtration or separate sections for smokers. If you have asthma or any other kind of lung problems you probably wanna avoid that partnership. It really cut back on the amount of gambling we wanted to do. That all said the crew were lovely and even though it was very cold they work hard to make sure that everyone was happy. What would’ve excited me is to see more crafting or classes on the boat. We took a painting class which was always over subscribed. I think they need to do more things like that. The origami was also very popular. If we could do some other kind of project like make your own boxes? Or something else like make your own jewelry? That would be fantastic. Even though there was a lot of things going on the ship at all times we really didn’t feel like we had a great choice of things to do. Maybe because we’re looking for things that we could do hands-on and a lot of it was participatory or passive. So Norwegian, think about more hands-on stuff. We’ve already booked another cruise in June. By the way I had to use a scooter because of a problem with my legs. Everyone was very helpful to me and if you’re disabled you’ll find everything on the boat very helpful to you. Read Less
Sail Date November 2019
The ship is newer, so that's a plus. Matt, the cruise director was AHHMAZING, the food was okay. The entertainment was good when we had it. Didnt have a show every night. The comedians were great. This ship DOES NOT have glass ... Read More
The ship is newer, so that's a plus. Matt, the cruise director was AHHMAZING, the food was okay. The entertainment was good when we had it. Didnt have a show every night. The comedians were great. This ship DOES NOT have glass elevators in the atrium which contributed to very crowded elevators everywhere. Not sure the artsy funnel piece that replaced those glass elevators was a good move. In the Liquid Lounge they don't have the traditional bench seating. It's individual chairs. Not as comfortable, in my opinion. We had a great time, but this was not our favorite ship. Our waiter Juan in Reflections dining was funny. The food was so-so with a few stand out items: Tiger Shrimp Creole and Filet Mignon being outstanding and the Chicken Breast was surprisingly moist. And our daily omelet chef Austen was great. His line was consistently longer than the others, because he was the best!! The biggest disappointment had to be the Casino. It was SOOOOO SMOKY that we couldn't even walk through. Bad!!!! I played a few minutes the first night and never stepped back in there. We would take the stairs to the next floor to walk around the smoke. Ventilation was almost non existent. We've taken seven cruises - all with Carnival with another already booked next year. Not sure we are interested in the Vista again. Read Less
Sail Date November 2019
Our second cruise with Costa had some good points but some unbelievably bad points too. We chose a suite because my husband had worked interstate for the past year and we wanted some quality time together. Embarkation was a nightmare ... Read More
Our second cruise with Costa had some good points but some unbelievably bad points too. We chose a suite because my husband had worked interstate for the past year and we wanted some quality time together. Embarkation was a nightmare - over two hours standing outside in a queue outside in the sun to drop cases. The delay was the people checking for visa's could not read English. There were two people checking passports and a queue that stretched way to the back of the car park. There were over 1000 English speaking passengers on this voyage. So much for priority embarkation. That did not happen until after you were inside the port building. We had late lunch in the Club dining room - we asked if this was possible and were told that we had to go to the buffet and we couldnt access Club dining. We went anyway and found that we could. The meals in the Club dining room were quite nice. The menu is much the same as the rest of the ship with a few changes. However, the atmosphere is supposed to be "refined, exclusive and a private environment for suite guests". They forgot to tell you that the basketball court is overhead. Lots of thumping and banging from the courts use totally put us off our dinner and we ended up in the buffet regularly. The buffet - although very busy and noisy provided and excellent choice and all food that we had there was of a good quality. When we complained about the banging overhead we were told that the "teenagers have to have something to do". Around 2pm our cabins were ready and ours was old but nicely appointed and comfortable. Until that night!! We were tired after travelling and had an early night, the music from the Concorde Plaza was loud. At 10.45 it was deafening. I was wearing noise cancelling headphones and could still hear every word of every song. We thought ok this is the welcome party. However, 21 night cruise and the band played every night - deafening, tiring, outrageous that this could not be fixed by moving the band elsewhere. It kept all the suite guests awake for the sake of a few (6 when I went to investigate) late night partygoers. They played the same songs over and over every night. When we tried to rest in the afternoon they practiced most afternoons. When we complained about the afternoon practice we were told we were wrong that there were no bands playing. !!!! Our cabin was also inundated with smells - paint, varnish and turpentine smells from the maintenance room and the replacement of the outdoor carpet. The maintenance room surprisingly had an airconditioning system linked to the deck below -our deck. Once it was discovered where the smells were coming from maintenance was stopped on sea days (the day before we left). The suites do not have opening windows so for 9 of the 10 sea days it was impossible to breathe in the cabin and it caused headaches and vomiting. Entertainment was provided and was reasonably good. We attended quizzes and dance lessons. The people who did craft reported that they enjoyed those sessions. Although there was a majority of English speaking people there was no English speaking entertainment organiser. So you got weird translations that didnt make sense. Such as "which is the river with the most affluence" !! so we felt that the Italians and French had an advantage at quiz and it got to the stage where everyone was groaning when the same people won nearly every quiz. We took two Costa excursions and these worked well for us although we usually do our own as we do not like travelling with crowds of people where you cannot hear the guide. We also do not like waiting for people who can't make it back to the meeting place on time so the only Costa excursions we took were to places that we found difficult to get to on our own. We went to Matera from Bari and Masada and the Dead Sea from Eliat. These were excellent places to visit and we would go again. We went Petra from Aquaba with a private tour company and the rest we did with taxi's and public transport. We had two tender ports and both of these were well organised and we had no difficulty getting ashore. We felt the service from the crew that we dealt with on a daily basis was excellent, service in the bars, the room steward, the dining staff but the administration and management were either unwilling or unable to resolve any issues. They just did not care. We were told that they understood our cruise had been a disappointment and we had not received what we had paid for and were told we had to complain when we arrived home and we would be compensated. We were given an email address to write to. However, the complaint and request for compensation was viewed as "feedback" and an apology was given. So we felt we were brushed aside during the cruise and there has been no resolution from Costa. All in all our romantic holiday together for my 60th birthday turned out to be anything but. Read Less
Sail Date November 2019
We booked this cruise 18 months ago as it was an excellent price and it was booked as our first ever cruise (we actually managed to fit in two before we went in the end) The ship was beautiful. Lots of wood and Art Deco style, very ... Read More
We booked this cruise 18 months ago as it was an excellent price and it was booked as our first ever cruise (we actually managed to fit in two before we went in the end) The ship was beautiful. Lots of wood and Art Deco style, very classic as you would expect. Our stateroom was nice but no nicer than what we had experienced with Princess or P&O earlier this year. The food was nice but I had expected Cunard to be a cut above the rest. It wasn’t any better than P&O. The service wasn’t any better although the food was as nice. The waitress asked if anyone wanted wine with their dinner and if we said no, we weren’t asked if there was anything else we wanted. 10 minutes later I had to ask for a gin and tonic and it seemed like it wasn’t normal to have anything else but wine or water with dinner. Drinks and other items on board are priced in dollars. We were extremely shocked at the price of the drinks on board. A glass of Shiraz at dinner was $17! You have to be very careful when ordering drinks as most of the time you aren’t asked if you want single or double spirits. 4 gin and tonics cost $62! We had to be out of our stateroom by 0800 on disembarkation morning. This isn’t out of the ordinary but the main restaurant closed at 0800. Thinking we would have time to have a nice breakfast before our disembarkation time of 0915, we arrived at the buffet restaurant extremely shocked to see that we couldn’t find anywhere to sit. Upon finding some seats outside by the pool area, we returned to the buffet only to find that the queue was out the door. People walking round the buffet with extremely large suitcases didn’t help either. We ended up leaving the ship and stopping for breakfast on the way back home. This did leave a somewhat sour taste as we had had, a lovely weekend away The evening entertainment in the theatre was excellent. The 4 Tunes on the Friday were exceptional. The Top Hat production on the Saturday wasn’t really my cup of tea, however I understand that it was of excellent quality We went to the golden lion pub for the trivia which we enjoyed but unfortunately there was a large group of people very drunk and about to fight . There seemed to be lots of groups and I’m not sure if you would get this on a standard 7 night Cunard Voyage? I would only go back on a Cunard voyage if it was an excellent deal. The drinks were unbelievably expensive and it would make things very unaffordable. Read Less
Sail Date November 2019
This was our second cruise with MSC. As we live in Southwest Florida, it was wonderful being able to arrive early to begin the embarkation process. Once we used the self-service machines to load money onto our board account, we wandered ... Read More
This was our second cruise with MSC. As we live in Southwest Florida, it was wonderful being able to arrive early to begin the embarkation process. Once we used the self-service machines to load money onto our board account, we wandered around the ship a bit before grabbing lunch at the buffet. The buffet was chaotic and the food was not to our tastes. My husband is European and I am American and we dined at the buffet at least once, if not twice, a day during our entire seven-night cruise and we both found the food to be bland and unappetizing. Food that should be warm was room temperature and food that should be cold was room temperature.There also always seemed to be an unpleasant smell radiating throughout the buffet dining room. The one positive, however, was the wait staff working the buffet were usually friendly, despite the everyday chaotic work environment. For the price of our balcony cabin on deck 9, the room was more than adequate. Our cabin steward, Marion, was so kind and friendly! We found that on both of our cruises with MSC, the cabin stewards are the hardest workers and the friendliest staff onboard. Practically every cabin steward would greet us, morning or evening, with a smile and greeting. The only issue we had with our cabin was a nauseating smell that we sometimes encountered. MSC should replace the cleaning agents and soaps with a citrus scent to help. We encountered a few rough sea days and the sewer smell certainly did not help with motion sickness. The pool area was large and clean but crowded. Many guests would leave their towels on the sun loungers for the entire day, without ever having used the loungers. The ship only had two hot tubs and they were also always crowded.The dance lessons by the pool were entertaining. We also went to the theater five of the seven nights. We found most shows entertaining, but compared to our cruise last May on the MSC Musica, the entertainment was not as enjoyable. On every night but one, we dined at La Pergola restaurant and Amil was our waiter. He was fantastic! However, most of the food was very bland. We would recommend choosing the salads, Indian dishes and ice cream. We traveled to four ports of call: Ocho Rios, Jamaica; Georgetown, Cayman Islands; Cozumel, Mexico and Costa Maya, Mexico. We enjoyed the ports, especially Ocho Rios and Cozumel. We booked a snorkeling excursion through MSC in Georgetown and that was enjoyable. We also booked the Chacchoben Mayan ruins excursion and that was also fun. All in all, our cruise was a good value for the money but we will probably cruise with a different cruise line with better food offerings and friendlier guests onboard. Read Less
Sail Date October 2019

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