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24,183 Romantic Cruise Reviews

I will start by saying that we had a wonderful time and will cruise again with Celebrity anytime. But there are always glitches with any vacation. The check-in procedure was the worst ever because the computers went down and the lines ... Read More
I will start by saying that we had a wonderful time and will cruise again with Celebrity anytime. But there are always glitches with any vacation. The check-in procedure was the worst ever because the computers went down and the lines went around the building.I know they did the best the could but they did nothing to help out those who were handicapped and that could not stand for the 45 min. plus we were on line. The food quality, volume and selections were as excellent as usual and personalized service in the specialty restaurants was amazing. We absolutely loved Tuscan Grill and wished we booked that twice. Murano was also delightful. Our waiter (Isai) and Fredrick the assistant waiter were wonderful in the Main Dining Room for the 8:30 sitting. Breakfast in the main dining room- service was slow. Oceanview Cafe was definitely the place for breakfast. We tried room service twice once was great and the other was funny. They gave us someone else's order. Our favorite place was Cafe Al Bacio, every day, twice a day espresso, cappuccino and some lemon tartlets. Who cares cruise calories don’t count! There was your typical production shows. We went and then walked out of Topper, it was just bizarre. The comedian was very funny. Some of the lounge acts were good and others were not our speed. I do wish that they had some jazz in one of the the bars. The silent disco was a lot of fun and when it was held in the sky bar there was enough room to dance. But the bar there can't keep up with all the orders. The second silent disco was for Gatsby night and it was on the 3rd floor lobby area, way to small and you could hear the singing all the way up to deck 12. The third floor lobby area was used for dance lessons and music/dancing every night. It was crowded and too loud most of the time. We never understood why the sky bar was underutilized as was Quasars. The Senior Officers were present on a quite few occasions and perfectly friendly. Guest Relations where the ship sparkled. I had to go down to the desk a few time to inquire about their new drink package that included the min-bar, the took care of everything, It was our anniversary and I wanted a few flowers for a renewal service, I told them 3 roses. I received a beautiful grouping of flowers, plus in our cabin was champagne and a plate of cheese and fruit. Every department sent us cards to help celebrate our special day. The Captain’s Club hostess (Amy) and the CC (Joanna) were both efficient and entertaining and kept us busy with all the parties and activities. I do wish that the two of them would coordinate times better for the activities, it was hard to juggle at times where we were going to be, some we had to miss all together. Photo Gallery-excellent We were celebrating our 20th anniversary we decided to sit for a few black & white photos in the studio. These photos will be very special memories for us, especially since he made us look 20 years younger. LOL! Debarkation went smoothly and ahead of schedule. My only complaint was the constant selling of drinks packages, upgrading of packages or selling of specialty dining packages. It really puts a damper on the cruise. Key West was lovely. We were independent and took the Conk train that is right off the pier. Also the Hemingway House is a short walk from one of the stops. Great History. Costa Maya we booked an independent beach day with transportation and it was ok. The beach is rocky, bring your surf shoes! The walk off the pier will take 25min and you will be accosted by the salesmen. Cozumel we booked an independent resort day at Iberostar Resort Cozumel. Beautiful resort. all inclusive, lunch, drinks, towels. $20 each way by cab. Grand Cayman Took 2 different tours off the Equinox. GCI1 - Dolphin Swim and 7 Mile Beach My husband loved it and would do it again. GCR2 - Coral Beach Club on Famous 7 Mile Beach very nice club just not enough time Read Less
Sail Date February 2020
We chose this cruise for our Anniversary since it left out of Port Canaveral. This is my third Carvnival cruise and have cruised on most other lines. We have been to the Bahamas but not overnight. The Liberty is a very nice ship. It ... Read More
We chose this cruise for our Anniversary since it left out of Port Canaveral. This is my third Carvnival cruise and have cruised on most other lines. We have been to the Bahamas but not overnight. The Liberty is a very nice ship. It was well decorated and did not appear to need updates as other reviews have noted. There was plenty of places to sit and relax. The pool area was laid out very nice with tiers and held lots of chairs. The only time it was overcrowded was during the sea day. We could not find a chair to sit, but found at least 100 empty chairs with blue towels with at least one person guarding entire empty rows. Although there was a sign not to reserve chairs, it was not enforced. They had a large movie screen over the pool with a good list of movies. The cruise is very nice for families with children. They have a Dr Seuss theme and it seemed like lots of activities for the kids. We did notice though the children tended to fill up the spas by the pool. But they have a very nice adults only section with two jacuzzis in the Aft of the ship. The food overall was better than most ships I have been on. We ate at Guys burgers and they had a Mongolian Wok that was open the first day and last day (it is not open all the time so go there when you see it open). The overall best meal went to Diamonds SteakHouse. We had Australian Wagyu and Surf and turf for only $38.00 each. This 5 course meal was better than most prime steakhouses I have been to. The service was excellent. Read Less
Sail Date February 2020
We have taken 6 cruises with 3 different cruise lines, This was our least favourite for multiple reasons MSC and our travel agent failed to inform us that there would be 2000 vegan cruisers on this cruise and they would be taking 100% ... Read More
We have taken 6 cruises with 3 different cruise lines, This was our least favourite for multiple reasons MSC and our travel agent failed to inform us that there would be 2000 vegan cruisers on this cruise and they would be taking 100% of the early dining. All other passengers were restricted to 8:30 p.m. dining. ( really who eats a meal at 8:30 p.m.? !!!! ) All of our documentation indicated that we would have 6 p.m. dining but fine print gives them the right to change it. The vegan cruisers booked one year in advance, MSC mislead us knowing that 6 p.m. dining was already booked up. The buffet served the same lame food every day, burger, fries, hot dogs and a few pasta salads. There was a pizza shop on board but it looked and tasted like cardboard. There was a great selection for breakfast but they had only one toaster for 4200 people. There was limited seating in the buffet area. Our cabin flooded from a pipe leak on the first and second night, there was not much effort put into the clean up and we were left with wet sour carpet for most of the trip. We got kicked out of our cabin on a sea day to try and address the problem with chemicals and a huge fan, why they didn't do this on a port day confuses me. Our suit case and some of our clothing got wet and had to be washed, our foot wear got wet and sour. They refused to move use to another cabin. Documents and web site indicated that room 12184 is approx 148sqf and balcony is 34sqf. We actually measure it to be 128sqf and 28sqft The announcements were annoying has they were announced in 6 different languages. English is not the main language. MSC is trying to cater to multiple cultures making it difficult for all cultures. Positives, This was the most beautiful ship we have ever sailed. The bar tending, drinks and drink packages was great. Swimming pools and the 8? hot tubs were always clean and never seamed to be over crowed. There was lots of seating on the decks and pool areas. The overall ship didn't seam crowded apart from the limited seating in the buffet area. Read Less
Sail Date February 2020
Review of the annual Holistic Cruise from Feb. 21 - 28th. No, I'm not Holistic, see last paragraph. My 1st MSC Cruise was the 11 night over New Years. We had so much fun (see that review) that we had to go again before the ship left ... Read More
Review of the annual Holistic Cruise from Feb. 21 - 28th. No, I'm not Holistic, see last paragraph. My 1st MSC Cruise was the 11 night over New Years. We had so much fun (see that review) that we had to go again before the ship left the U.S. this March for a year. I have to be honest, I picked the Divina again because I've never in our previous 10 cruises seen any ship have the quality of entertainment in not only the theater, but with the entertainment staff that is all over the ship making me feel like a teenager again not to mention how they are so talented. Have to mention the Soul Solutions Band, never had I experienced a better band on any ship. They truly belong in Vegas. On both our cruises we were lucky enough to have some unbelievable staff available to us and I am going to name them because I know they go way out for Cruise Critic (you should be sure to go to the Meet and Mingle they put on for us) and hope they read this. Met the directors at the Meet & Mingle. They remember your name the rest of the cruise. Anna Werner, Cruise Director from Germany. How she does it I will never know. tireless is all I can say but the entertainment is 2nd to none. If people are saying they didn't like it, they don't know what talent is. Ziggy Lisowski, Hotel Director from Poland. Such attention to detail and asks people what is good and bad. Really makes you feel like MSC cares deeply about their guests. Great guy. Ramona Florea, Bar Director from Romania. Of course I met her because of the cigar lounge but her attention to detail on everything really impressed us. And such a nice sweet person. Visen David Seerputtee, Bartender in the Cigar Lounge & Buffet from Mauritius. This guy is the best person ever that could be in his position. His knowledge of everything is amazing. I can't say enough about him, but him being on the ship was a huge factor in our returning. Young guy and speaks at least five languages fluently. Giacomo Riviello, singer in the Pantheon Theater. How he's not on Broadway? I have no idea and neither do the folks I see posting on these boards. He has also been very nice when seen outside of the theater. The Redhead dancer in the Pantheon. Sorry, don't know her name or where she's from, but my goodness is she great and always with the most wonderful smile. Seen her off ship on both trips and was so nice. Like Giacomo, I seriously can't believe she's not on Broadway, although that could be said for all the talent on the shows. The, for lack of knowing what to call them, the roving entertainment staff is Just amazing at all hours of the day and night. MSC and them do it right. I'd like to point out Michelle Rosales and Natasha Van Heerden. I'm so happy they were still on this cruise as they are part of the package that, to us, that has made MSC the best cruise line we've ever been on. These bar attendants were always so kind and made and their friendliness was always a breath of fresh air. Keisha Richard from Saint Lucia and Crystalie ando Zamora from Philippines. One thing I really think MSC could've done to make this cruise better for most on the ship, was let people know before they booked, that if they weren't vegan or Holistic they weren't going to get the early seating and that there would be some minor inconveniences. I fortunately saw on the Cruise Critic Roll Call that it was a Holistic cruise and found out if there would be the regular food, but I requested early seating and a table for two. I got neither of those and when I went to guest services when we got on we were told, sorry, nothing is going to change. I heard more complaints about that. Why hide it? Most people not in that group did not even know it was a Holistic Cruise. I actually, other than the late seating, which worked out good, didn't find any inconvenience from having that organization cruise with us and MSC did an excellent job of not making us feel divided or missing out on anything other than the dining room early seating. Not a big deal. Read Less
Sail Date February 2020
Honestly i did not have a great experience which really saddens me because it was our first cruise and we were very excited for my boyfriends birthday. I paid a good bit of money to have the room decorated for his birthday the day we got ... Read More
Honestly i did not have a great experience which really saddens me because it was our first cruise and we were very excited for my boyfriends birthday. I paid a good bit of money to have the room decorated for his birthday the day we got on and have cookies and beer in the room. When we got there it was decorated but no cookies or beer, i then had to ruin the surprise of those items by calling guest services in front of him and asked where they were. They brought the cookies a little bit later. An hour later still no beer so i called again, the worker on the phone was very rude to me and said it was on the way. Then a worker showed up asking to remove the beer from the room? Obviously some confusion, eventually he went and found the beer, it was delivered to a wrong room, we went to put it in the fridge and our fridge didn't work. We then called and let them know the fridge didn't work so they brought us a small bucket of ice. For his birthday I also had it set up for them to sing happy birthday and bring out a piece of cake in the dining room on saturday night and they never did that either. It smelled very bad of sewage right in and outside of our room so that kind of was a bummer too. When i checked in online it asked if i wanted two twins or a king bed i said king but when we got there it was just two twins pushed together so every night one of us fell in between the beds onto a wooden plank and needed to push them back together. Not carnivals fault at all but the excursion we had scheduled in the bahamas got cancelled as well so it kind of just continued to feel like a downward slope of events. If it wasn't for our room steward Luis and director MarQ i would say i didn't like the entire cruise but they were awesome and really made everything else enjoyable. But i will say me and my boyfriend both are very reluctant to ever cruise again sadly. Read Less
Sail Date February 2020
Chose for 3 days in New Orleans for Mardi Gras, and the recommendation from friends to try Celebrity. The Celebrity agent offered us a great deal for Concierge class guarantee and we found out the early boarding, special embarkation ... Read More
Chose for 3 days in New Orleans for Mardi Gras, and the recommendation from friends to try Celebrity. The Celebrity agent offered us a great deal for Concierge class guarantee and we found out the early boarding, special embarkation luncheon in the dining room, and early priorty disembarkation made it so easy to park in the nearby MIDport garage because there were spaces, and no lines as boarding began at 10 am. The passengers we met also were amazed by how clean it was for a 7 year old ship. We loved the top deck walking path from aft to forward going more than 2 miles in 7 laps while walking past grassy areas, and multiple eating/drinking areas. We had gratuity included as a free perk, but those who booked earlier also had wifi and all drinks included for free. BAthroom had most storage and nice glass enclosure for shower instead of sticky shower curtain found on new Princess ships, and bigger sofa and balcony than Sky Princess premium deluxe veranda which we cruised 3 months ago. No sick passengers for 10 days as precautions for clean hands was practiced by all. Food was definitely a higher standard than any other ship at the buffet and regular dining. We were offered escargots every dinner which was a wonderful surprise,and ate them in the regular dining room. Our servers and steward were wonderful. The spa pool room has a glass rooftop and is warm all the time with lots of loungers and views...and availalble to all without an extra fee. We will book with Celebrity again. Read Less
Sail Date February 2020
SAILED THE REFLECTION which was in good shape out of Ft. Lauderdale to New Orleans, Grand Cayman and Cozumel . An older crowd with very few kids. The ship was close to sold out if not completely. Celebrity’s product while still pretty ... Read More
SAILED THE REFLECTION which was in good shape out of Ft. Lauderdale to New Orleans, Grand Cayman and Cozumel . An older crowd with very few kids. The ship was close to sold out if not completely. Celebrity’s product while still pretty good has suffered as have the other lines with food quality price cutting and staffing restrictions. Serving staff; in restaurants and bars appear to be at a minimum. Dining Room staff looked rushed and “Anytime Dining” puts unfamiliar passengers with needs often with different staff which doesn’t help. We had a table for 11 which is large and sometimes cumbersome for staff anyways. The waiter who who had others table(s) was very good at his job and did well. Sit at a large table you suffer the consequences. We were also the longest away from the kitchen for some reason. Food was good and portions suitable to our age bracket. (All Seniors). The bread sticks on X are almost worth the fare by themselves. The Porch for Lunch..seafood towers were excellent. We also had dinner one night at the “Lawn Club”. Also great but at extra cost of course. Other than the first night when there was a lot of confusion about our dinner reservation time. (The claimed not to have one for us) anytime went just fine although they wanted us to eat early than we actually wanted but that got fixed pretty quickly also. Took in a few of the shows and acts and they are pretty standard on Celebrity. Entertaining but not remarkable. Very capable musicians in the orchestra which to me makes the cruise entertainment wise. Our Room guy was second to none in my cruise experience. How these folks do it without being intrusive is beyond me. Ports. New Orleans Day 3 6:30 PM after almost a full day going into and up the Mississippi. Great experience.Use our rollcall to find a pretty good write up about what you are seeing. We snitched it from another chaps posts on another roll call. (You know how that works) Day 4/ docked right downtown Day. 5/Docked and departed at 10 PM So we got there in time to see a parade finish just blocks from the ship. Other parades went frequently on Monday and on Tuesday they seem to go all day. New Orleans is a happening folks. YOu need to train for the experience. It’s very Crowded along the parade routes. At night the place still goes on stop with parades and other experiences. The only real suggestion I have is do it before your body needs to feel the need for sleep rather than party. (Age wise that is) Grand Cayman.. Had to use the alternative dock on the outside of the Island. Waves at George Town took away tender capabilities. Small dock with two ships handled it all quite well with shoreside tenders. No ability to handle wheel chairs. Shuttles were available to Georgetown. We went to a fairly new Attraction on the Island “ Crystal Caves”. Small caves well lit with good guides. Kinda neat if you have never been underground anywhere else. Pretty easy walking on good small pebbled paths. Cozumel.. Planned snorkel for rookies was a washout also because of wave action. Just to rough to get into the water from an outfit 15 mins walk towards town. Nice bar and beach set up for being handy to the ship however. Not a super great beach but would have been ok if not for the waves. So a really friendly staff on a very nice ship for 10 days in The Mississippi River and the Gulf of Mexico with maybe a touch of the Caribbean was a great holiday. No really warm weather until a day south of the Mississippi. We were in Florida for several days before the cruise and weather was very nice but sail away and the next few days were damp and cool unfortunately. Nothing to do with the Cruise Ship though of course. Just do not expect it to be warm in New Orleans. You might get lucky as the timing does move around but last year they even wore touques. Lol Read Less
Sail Date February 2020
As our cruise date approached, I was a little nervous about going on the Serenade of the Seas by Royal Caribbean. We had been mostly on larger ships and the information I was ready on the blogs made me wonder if we had made a mistake. We ... Read More
As our cruise date approached, I was a little nervous about going on the Serenade of the Seas by Royal Caribbean. We had been mostly on larger ships and the information I was ready on the blogs made me wonder if we had made a mistake. We were pleasantly surprised and as always when we sail on Royal Caribbean totally happy with our decision! Embarkation and disembarkation went as smooth as silk. Very quick and very efficient. Although a smaller ship the Serenade offered everything we were looking for and more. The ship has been well maintained and although she showed her age slightly in some areas was beautiful. The Serenade does not have all the bells and whistles for the kids but for a family looking for a relaxing vacation it should be considered. Our ocean view balcony cabin was very adequate. It offered plenty of storage, the bed was very comfortable and our mid ship location between the elevators made the cabin perfect for us. Our cabin steward Maria did a great job. We find the food on Royal to be outstanding whether we are in the main dining room or the Windjammer. We do not buy the specialty dining due to the quality of food everywhere on the ship. The dining room service was impeccable.Sam, Okkey, and Omar were the best waiters ever! Christopher in the Windjammer went out of his way to be sure we always had anything we needed. The entertainment was excellent. The singers and dancers where extremely talented and did a great job. The headliners, the entertainers in the lounges, and the orchestra were all very entertaining and professional. We were not disappointed with any of it. The cruise director Chris, and the activity director Scott, were always visible and kept everyone involved. The casino was like all others. if there was a negative to the cruise it was that the casino sometimes smelled smoky. Not good for people allergic to smoke. Early in the day it was better so that is when we visited the venue. The service we received in all areas was the BEST we have ever had overall on a Royal ship. The staff was on a mission to make our vacation perfect. Since this sailing was at the beginning of the Corona virus they did everything they possibly could have done to protect all of us from the virus. They cleaned non-stop. We were totally impressed with their efforts and at no time felt anything but safe on this wonderful ship!!! The ports were all beautiful and interesting. Shore excursions were excellent as always. We are loyal to Royal and have another cruise planned for December of 2020 with our grandchildren and their parents on the Anthem. We also booked another cruise with Royal for next February on the Enchantment of the Seas. We have never had a bad experience on Royal and recommend their Serenade of the Seas to all. We look forward to sailing on her again in the future. Read Less
Sail Date February 2020
We chose this cruise as we had never been to the Caribbean before and it was for my good lady's 50th Birthday, We have done a Med cruise with Celebrity but I have to say I much prefered P&O as a company and the Azura was a much ... Read More
We chose this cruise as we had never been to the Caribbean before and it was for my good lady's 50th Birthday, We have done a Med cruise with Celebrity but I have to say I much prefered P&O as a company and the Azura was a much nicer ship than the Celebrity Constelation we sailed on previously, we thought the cruise was good value for money and much cheaper than Celebrity would have been, There were some area's of the ship that were a little bit tired but as it is soon to go in for a refurb when we next sail on the Azura in 2022 I am sure it will feel like a new ship, we had no complaints at all with any part of the cruise, the buffet restaurants were really good and the main restaurants for your evening meals were wonderful, the food there was really good with plenty of choice, All the staff members from waiters, bar staff, cleaners, reception,and entertainmet were excellent,and please ignore the usual bad reviews,there will always be some people who you cannot please and it always amazes me how people find things to moan about, the pool area's were really clean. Shore excursions were really good we did some by going with local guide's and we had no issues with this, we did book some on the ship which is more expensive to do but you do get the satisfaction that you will always be back to the ship on time and have no worries about being left behind,that comes down to the individual and how confident you feel in booking something through a third party,I must also add the Captain Neil Turnbull was superb, we saw him on deck and around the ship on a regular basis and he was very approachable, he was also very funny and came out with some hilarious comments when he came over the tannoy with information and updates for the passengers made everyone feel very relaxed which is what a holiday is all about, Looking forward to 2022 and hopefully regaining some normality when this global coronavirus has hopefully passed, so to recap don't hesitate to book a P&O Cruise Its great. Read Less
Sail Date February 2020
This was our first Princess cruise, so we truly didn't know what to expect other than what we had read and what Princess is known for. Embarkation was a breeze even if we were required to fill out a medical questionnaire stating our ... Read More
This was our first Princess cruise, so we truly didn't know what to expect other than what we had read and what Princess is known for. Embarkation was a breeze even if we were required to fill out a medical questionnaire stating our exposure, or lack of exposure, to Covid-19. No temperature check or screening of any kind. Once onboard, we found evidence of what all the previous reviews had mentioned. This is an older ship and shows it with rust in many areas, disabled elevators, etc. Even with these shortcomings we were still quite excited to begin our 25th wedding anniversary cruise. The first noticeable observation was that this cruise was populated with older adults. The largest age group represented was the 70+ group. Many walkers, canes and electric scooters. Since this itinerary was 15 days and right in the middle of the school year, we didn't expect to see many young people, but we weren't truly prepared for this demographic. All that said, we had a great time. Our dining room staff was top notch, the Broadway-type shows were very good and the magician/comedian(Christopher James) was hysterical! There were several activities during the many sea days and the food was quite good. We paid the up-charge for the Crown Grill steakhouse and felt it was money well spent. Sadly, everything changed on the 12th day. We were informed that a passenger on the previous cruise has contracted the Coronavirus and, regardless of usual cleaning practices, we were now considered exposed to the virus. We were allowed to dine for our lunch meal after which we would be confined to our rooms. Masks were issued and social distancing was encouraged for lunch, but instead most folks treated it as if this would be the last meal they would receive. Taking as much food as they could carry to their rooms. While confined to our rooms, Princess did an amazing job of keeping us fed, amused and informed. The captain would make frequent announcements and we had meals and activities delivered to our rooms. Our stewards would place a tray/container at our door, knock and then stand a safe distance away. We had booked a balcony, so access to fresh air and sunshine was immediate. The folks in inside staterooms were allowed to walk the upper decks, in small groups, on a controlled schedule . Princess also gave everyone free wi-fi and added new content to the "on demand" TV viewing options. Our last port, Ensenada, was eliminated so we could head directly back to San Francisco. We floated in limbo for a couple days until Oakland graciously accepted us. We didn't realize how good we had it until we were placed in the hands of US authorities. Princess did everything right with the information and supplies/services they were provided. The generosity of Princess was exemplary. I have nothing but good things to say about how our crew, and the Princess team, dealt with our constantly evolving situation. Read Less
Sail Date February 2020
We chose this ship for the itinerary Buenos Aires to Santiago. Itinerary perfect but book your own independent tours for so much less money and far better - too many people on ship tours - think toilets! Staff were fabulous but the ... Read More
We chose this ship for the itinerary Buenos Aires to Santiago. Itinerary perfect but book your own independent tours for so much less money and far better - too many people on ship tours - think toilets! Staff were fabulous but the people on board lovely but so old i.e. most between 70 and 80 years . No one around after 10 PM . The poor band which were great but had an audience of 6 - quite sad really . Food and dining - great . Tenders to ports were a fiasco. Disorganised and no information if we we were late to port no information from the captain , staff were not informed - it was a shambles , worst part of the cruise.Dining room was the best place to eat as the horizon buffet just too manic . Each to their own ! But definitely recommend for itinerary, the food and friendliness on board and read above for thoughts.. Read Less
Sail Date February 2020
This was our first Cruise with Fred Olsen. Most impressed. Despite being a small ship, the ship and the cruse organisation were quite superb. The staff were perhaps the friendliest we have encountered on other cruises, They were very ... Read More
This was our first Cruise with Fred Olsen. Most impressed. Despite being a small ship, the ship and the cruse organisation were quite superb. The staff were perhaps the friendliest we have encountered on other cruises, They were very attentive and were always ready to assist those need ing help Though the main entertainment was not as good as the bigger ships, the secondary entertainment was very good, and there was more than enough to do on sea days. Absolutely brilliantt cruise. We used the cruise because of the fabulous Cadiz Carnival, which is easily accessible. We didn't need to do shore excursions as we have visited the ports. We enjoyed the dining experience as you had a choice of waiter service or self service, iin one dining room. On bigger ships you don't have that option. This was a much nicer experience. We would definitely cruise with Fred Olsen again Read Less
Sail Date February 2020
Overall, I loved the MSC Divina and I would highly recommend it to anyone who would like to take a cruise on it. However, it has its pros and cons in each category. Cabin: This category has no cons, my cabin was incredible. I had a ... Read More
Overall, I loved the MSC Divina and I would highly recommend it to anyone who would like to take a cruise on it. However, it has its pros and cons in each category. Cabin: This category has no cons, my cabin was incredible. I had a balcony room and it was a great size for a cruise ship, even bigger than some hotel rooms I have stayed in. The bathroom was also great and the shower had a great design where you could push the doors in if you want more room when you are not showering. Overall, the cabin was one of the best things about my cruise. Dining: The food on the ship blew away my expectations. I keep hearing so many bad reviews on this topic meanwhile it was incredible. The buffet was insane, the other restaurants look excellent, and even the Black Crab, the main dining hall, had some amazing dishes. Now, there were some dishes I ordered that were weird and that I didn’t like. However, the dishes that were good totally overridden the bad ones. The New York Serlion Steak was one of these amazing dishes that I would highly recommend. In addition to the restaurants, there were also many other food spots in the ship. I loved the one in the Plaza del Doge. There was a bakery there that gave complimentary desserts. The pistachio cream cake there was the single best item I had on the cruise and cake that I had in a long time. As a result, the food itself was a huge factor in my good experience on this cruise. Embarkation: Ok, this was horrible. We were standing in a 3 hour line to get into the boat and they didn’t even offer the guests anything to compensate for this. The people that have ridden MSC said that this has never happened before so I don’t know what happened. In addition, the muster drill was crazy since there was direction and nobody could hear the announcements. Lastly, there was a ferry accident in the Miami port, which delayed our ship until 3am to depart. This was not their fault but they did not do a good job communicating the matter to us. They really need to improve on this. Activities and Entertainment: The cruise line did a great job in both categories, as they had so many activities and entertainment all over the ship at all times. I would highly recommend this cruise because of this. Recreation: This cruise shop has great facilities, including amazing pools, hot tubs, workout machines, and even a sports arena. I loved these facilities and I hope that other ships have facilities as good as this ship did. The one thing I would improve on is the water slide because I got stuck in it due to it being too flat. Public rooms: This ship had many great bars and beautiful public areas with many different varieties of entertainment in each of them. I especially loved the black and white lounge and the atrium. Service: Like the food, there are many bad reviews on the service. However, the staff treated us very well. They were very helpful and attentive. Overall, they made my cruise experience much better. Private Island: This place was beautiful. The beaches were incredible and the food on the island was great. In addition, they had amazing activities and excursions on the island, including jet ski tours, parties, and even a lighthouse light show. It was probably one of the best things about the cruise. Value for money: If the cruise was this good for the low price I got for it, it was obviously worth it big time. As a result, I recommend this cruise for anybody who thinks of taking it. Remember to not reflect what the cruise could be like based on only bad reviews and take all of the reviews into consideration. Read Less
Sail Date February 2020
This was cruise #4 for my wife (27) and I (29). First two were Royal Caribbean. We were on the MSC Seaside in November 2019 and had a great experience. The ship was beautiful, food was great, etc. However, we were supposed to be some of ... Read More
This was cruise #4 for my wife (27) and I (29). First two were Royal Caribbean. We were on the MSC Seaside in November 2019 and had a great experience. The ship was beautiful, food was great, etc. However, we were supposed to be some of the first people to go to MSC Ocean Cay on that November cruise on MSC Seaside, but the island was deemed not ready. We were given future cruise credit to compensate. We used that future cruise credit to book this 3-night cruise on MSC Divina that allowed us to visit MSC Ocean Cay. Embarkation day (Feb 18, 2020): We arrived at the Port of Miami around 12:30. The line was longer than I remembered. We got on board and to our room around 2:45pm. I heard from other passengers that they arrived around 1:30-2pm and only waited about 1 hour to board. So, maybe it's not good to arrive too early as we did. My wife had to use the restroom as soon as we got to the cabin. There was no toilet paper or tissue for her to use. I called for service twice, and after 30 minutes I went off to find toilet paper on my own, while my wife waited in our cabin restroom. Needless to say, we weren't impressed to start. There was also only one pool towel (supposed to have 2). When you consider that MSC charges you $20 per towel for not returning them, you want to make sure you at least start out with the proper number. We called and received another towel without any trouble. We then proceeded to the welcome buffet. We absolutely loved the buffet on MSC Seaside, and we thought MSC Divina's buffet was actually even better. It seemed like they had even more options, and of course the area was clean and the presentation of everything was immaculate. The safety drill was scheduled to start at 4:45pm. We arrived on time to our location after asking around exactly where "I" was. Of course, the rest of the crowd didn't show up until probably 5:15pm. The whole thing seemed disorganized. We were glad to get it over with. Dinner at the Black Crab at 6pm was great. We were seated with another couple, which was an unexpected but pleasant surprise. We tried to eat quickly so we would be outside for the 7pm sail away. However, at 7pm, the ship was still tied to the dock, access ramps were still connected, and it seemed like the ship was not going anywhere at any time soon. There may have been some announcement, but it was quick and difficult to hear if there was one. We continued to hang out on the ship and grab drinks until the theater show at 9pm. With the ship still in port at Miami, the cruise director greeted the crowd at the 9pm theater show and explained. A car had fallen off of a ferry with two people inside, and search efforts were obstructing the exit of our ship. She assured us we would be underway around 11:30pm. We did not hear any further announcements. Around 1am, my wife and I went to sleep, hoping to wake up in the Bahamas, but wondering if we might wake up to still find ourselves in Miami. Around 3:00am, we were awaken by the rumbling of the ship's engines and propellers maneuvering us away from the dock. Alas, we were on our way. As we hit the open seas, a constant repeating loud banging was keeping me awake. After realizing it was coming from the balcony, I went outside and realized that the door that separated our balcony from our neighbor's balcony was not locked. It was swinging wildly in the wind, banging loudly on the wall and chairs. I propped a chair up next to it to hold it still until the morning. Not major, but this, along with the lack of toilet paper/tissues, and the missing beach towel painted a picture of inattentiveness in my eyes. I should note that our first cruise with MSC we had an Aurea balcony, and on this cruise we were Bella. I think I saw the difference. Freeport, Bahamas (Feb 19, 2020): Due to the ship's late departure from Miami, all excursions in Freeport were canceled. Luckily, we did not plan on getting off the ship here. The weather was beautiful, and we found great tanning spots on the ship after a nice workout at the gym. We were starting to feel the way we felt on our first MSC cruise - beautiful ship, beautiful people, unlimited drinks, and great food. Shows that night included an extreme acrobatics show and Beerprov comedy. Beerprov was funny on Seaside so we tried it on Divina. It's essentially just a group of stand-up comics doing improv comedy. It's funny the first 1-2 times, but the routine was basically the exact same on Divina as it was on Seaside. Still pretty funny since they are improvising. The Extreme Acrobatics show was awesome. It wasn't just acrobatics. There was a young man singing who was truly inspiring. He really had the crowd engaged. Very fun show to watch. MSC Ocean Cay (Feb 20, 2020) This was the main event! The reason we booked this 3-night cruise in particular. We were supposed to get to see this island back in November, and now here we finally were. At first glance, the island looked clean - white sand, freshly painted colorful buildings, and clear water. We were worried about finding spots on the beach on this small island with potentially 4,000 ship passengers roaming around. However, this island is designed in such a way that it has the beach area of an island 10 times the size. There were open beach chairs everywhere. There were bars conveniently located around the island. Snack shacks were scattered around, with one main dining area more centrally located. Alcohol packages and food are included on the island. It was very easy to go back and forth from the island to the ship, since the ship was docked. We hung out at the beach all day, went back to the ship for dinner and to change clothes. Then we went back to the island at night for the lighthouse show and dance party. We had a great time. This stop made the entire cruise. It was great to be able to hang out on the island at night and not be rushed back to the ship by 4-5pm. We were told to be back on board no later than 10:30pm. Read Less
Sail Date February 2020
We chose this itinerary because we wanted to see the ruins at Uxmal. I was disappointed that Carnival no longer had this as a ship excursion. I was able to find it through Viator. The ship is a typical Carnival ship without the ... Read More
We chose this itinerary because we wanted to see the ruins at Uxmal. I was disappointed that Carnival no longer had this as a ship excursion. I was able to find it through Viator. The ship is a typical Carnival ship without the Cucina del Capitano, which was disappointing. The food was typical cruise food. Good but not great. We had an interior walkway cabin which was extremely comfortable. It has easy access to the outside front of the ship. The crew, like all our other Carnival cruise experiences were amazing. Cruise director Janaee is high energy and fun. We had the Cheers package and thoroughly enjoyed it. We embarked in Galveston which has a fog problem. This delayed embarkation. I understand that this is common in winter, but this is the first time this has happened to us. The embarkation was a mess. Once we checked in it was easy going. The ship was delayed departure. We got to Cozumel late, but were able to stay late. This time we left the children home, looking at the ship, I feel that it would not be the best for young kids compared to the Magic and Breeze. This being our second time on the Dream I guess we would be back. Read Less
Sail Date February 2020
Our trip to Tasmaina and Eden through Explorer Dream was amazing, would definitely do another trip with them again! From the moment we step onboard with complementary drinks and friendly faces, we felt welcomed. Checked into our ... Read More
Our trip to Tasmaina and Eden through Explorer Dream was amazing, would definitely do another trip with them again! From the moment we step onboard with complementary drinks and friendly faces, we felt welcomed. Checked into our cabins, very well presented, we were delighted to find out that we had an upgrade to level 11, mid ship. Every thing was accessible and convenient. Housekeeping had every minor detail down to a tee, with top ups of bottle water and complementary tea and coffee. With choices of 3 complementary dinning options as well as 11 paid eateries, we were spoiled for choice. We both enjoyed Dream dinning the best as the food and services was top notch, would have happily dinned there every day on this cruise breakfast , lunch and dinner. We both agree that the entertainment provided was enjoyable a mix for all ages, from the magic show with Vince Vignaud through to the staged productions like Rhythm Divine and Love Around the world they were all enthralling. Bands and music by Pianist Raz , Gold Dream duo, Major Impact Band and the Crossover Band were super entertaining. Must check October itinerary as Explorer Dream is coming back to Sydney then! Read Less
Sail Date February 2020
My husband and I picked Encore for our 15 year wedding anniversary getaway. The first one without kids. We were so looking forward to poolside relaxation and sunshine. The promise and allure of a shiny new ship seemed wonderful. After ... Read More
My husband and I picked Encore for our 15 year wedding anniversary getaway. The first one without kids. We were so looking forward to poolside relaxation and sunshine. The promise and allure of a shiny new ship seemed wonderful. After we started reading reviews after its initial voyages, we could tell there were going to be problems. I contacted customer support in advance of my cruise to see if there was something we could do- anticipating this ship would not be conducive to the romantic getaway I planned (go on another ship, get access to the Haven or Vibe). No one ever responded . I called, and he assured me someone would be calling me back. No one ever did. We went on the trip, crossing our fingers to have a different experience- but the problems reported online were more severe than we had even read about because it was school vacation week. Pros: - Food and bar service was actually better than expected. We were unable to get a reservation at Cagney's until the last minute on the last day, however. - Our favorite bar/ bartender was Clarence at Mojito Bar. -Entertainment was top notch. We thoroughly enjoyed Choir of Man, Kinky Boots, Guns and Rojas and more. -Excursions were great. We were really disappointed when Bahamas was cancelled though (we needed to get off that ship). - Decor and rooms were well appointed and although small- worked fine. - While most customer service on board the ship was really non-responsive (after walking around the pool deck for 2 hours unable to find a chair- I went to guest services only to wait an hour to speak to a manager- who proceeded to offer me a chair in the shade, and then another manager offered to come walk around with me to look. This is hardly resolution). Candy finally came through for us on the last days- meeting me on deck 17 at 7 am with reserved chairs after all of my challenges. Cons: -The ship was SEVERELY deficient of pool space, hot tub space and lounge chairs- just general access to the sun. For a ship with 5000 people, one adult pool seems absurd. There were literally 3 layers of people around the pool at all times- we never even tried to get in. There were 4 small hot tubs that were always teeming with people. The 2 times I got in, kids started piling in swimming over and under my legs. - More regulation is needed. There is a 15 minute chair reservation policy, but every morning I'd go out at 7 am, and women with large ziplock bags with clips were already setting up long rows of chairs. I finally started taking time stamped pictures and showing them to the staff to get chairs freed up- it shouldn't have been on me to regulate ship rules. There also should be regulation of kids in the hot tubs. The kids have their own pool, water park, waterslides- there should be at least a few hottubs that are adult only. Most times I couldn't even get in the hot tubs because they were full of kids swimming around. -Chairs were literally RIGHT next to each other. It was impossible to maneuver. Chairs were also on top of the jogging track, which made for an utter cluster in the morning when joggers/ walkers and lounge chair seekers were colliding into eachother all morning. -The ship was the rockiest we've ever been on. It felt like you were rolling in bed, as you listened to the hangers banging the walls. It seems the top heavy ship caused it to be rockier than most. -Flights were the most inconvenient as could be possible. We had a 5 am departure with a connection the first day and then we docked at 7 am the last day and didn't have a flight out until 8 pm. You are not allowed to change them because they are bulk purchased. -Our package came with a $50 shore excursion credit per port. It was only in the fine print that it stated it was only for the 1st person. -Our package came with 250 minutes of wifi. THey don't tell you that after you go online you need to go to "logout.com" to end your session. And the wifi is so poor, it literally took 20 minutes just to check e-mail. We had to go to the communications desk to reset minutes twice because it was so buggy. - We were NOT the only people that felt this way. This was the common theme in all discussions of the patrons of the ship. This will be our last NCL voyage. Read Less
Sail Date February 2020
Let me start out by saying: We Like RCCL and have booked another with them while on board. We have sailed 25+plus times on CCL and one Disney and one HOLLAND. Holland too old for us. Disney was with a 9 year old and had a blast. CCL is a ... Read More
Let me start out by saying: We Like RCCL and have booked another with them while on board. We have sailed 25+plus times on CCL and one Disney and one HOLLAND. Holland too old for us. Disney was with a 9 year old and had a blast. CCL is a go to for a family and a nice get away. RCCL is our GOTO and will be for awhile, great dancing and music and food is always a plus. Oasis: we knew going in that it was a large ship, sailed on her previously. We bought the KEY: fast on and a nice lunch and fast off the ship, everything else..Mehhhh. We got the Voom internet with it and that kept us connected BUT the royal app and the key dont jive and the booking of shows on a ship with 6000 folks is problematic at best. We attempted to book shows with another couple we traveled with who also had the key and it never synced. The APP is touted as aplus but was a big bottleneck and even the pursers desk couldn't work the issues out. RCCL: More inside training on the app so it can be used by your crew better. Embarkation: easy as pie, had the key and walked on. The place we went to drop our bag was UNDERSTAFFED and could have been faster. food was great and gave us time to form a game plan. Room: ready and clean and nice, SEAN on the 10th floor was FANTASTIC !! Ship: clean and nice after the OCT/NOV 2019 refit of 165 million all public spaces were good and only wish folks would stay to the right when walking and NOT STOP in the middle of the walkway to OOOOHHH an AWWW at all the pretty things .LOL FOOD: we made apact to NOT visit the windjammer because of all the options that RCCL offered on this ship. we accomplished this and were very happy, MDR: great service on third by Justin and staff. good food and all was made right or redone. Sorrentoes: good fast and east, Central Park Cafe: great place to get a coffee and sit and relax with a lite sandwich. Boardwalk Hot dog: great fast hot dog with all the trimmings. BAR-B-QUE: very good, worth the up charge. (fries were cold but that was fixed fast) Ribs first rate. Izumi: great service and food, sushi was first class. I had Hibachi. Loco Fresh: good fast meal and great selections. Johnny Rockets: good place to go to get a burger and break up the day. Giovanni: Great dinner and I recommend the half portions because trying a few things is the best way to go. Great Staff ! BARS: karaoke was a blast, the World pub and Pete MacDonald was a blast to hear him play. Boleros: great dancing. Music Hall: GREAT JOURNEY COVER BAND, the rocked the 3 times we went and kept going back because they were so good!! Comedy: was great Main Shows: Catz was mehhhh lets try another show RCCL, The FLY AWAY show was A+. AQUA 80'S WAS TOP NOTCH AND A must see! Cruise Director DENNIS was great but with such a big ship his staff was relied upon to fill in. Staff: all were cordial and engaging. PORTS: LABADIE: dont take the "LABADIE cultural tour" it was terrible and not safe in my opinion, if I could have left I would have swum back. Religion is different every where but voodoo and my belief clash and it was uncomfortable and we weer harassed to give tips and purchase things as part of OUR experience. Please read others reviews of this and form your own opinion. San Juan: fun sunny and all the people were great and accommodating. Walked to by a Hat and to Drink a Pina' Colada at the home for the drink "BARRACHINA" St. Thomas: always a great port to visit, people and places to see. Nice shopping and walking. SHIP: always the destination always something to do lots to see and do or sit and relax with nothing but a drink and a few good friends laughing. DEBARKATION: walked right off after anice breakfast in the MDR, the KEY was good and we were escorted off. and made it to the airport in great time. Miami has the CRUISE PORT capital of the world designation for a reason, they can move 10's of thousands of people easily. until next time/FR Read Less
Sail Date February 2020
Had to cancel prior booking in November 2019 and not much selection on short notice. Always sailed Princess in the past. This was the second largest in their fleet with 3500+ passengers. Too many guests for my taste. Service was poor ... Read More
Had to cancel prior booking in November 2019 and not much selection on short notice. Always sailed Princess in the past. This was the second largest in their fleet with 3500+ passengers. Too many guests for my taste. Service was poor and most staff unfriendly. Head Waiter forgot it was our 50th Anniversary and we didn't get our celebration package. Very disappointing since this was the reason for the cruise. Daytime poolside activities were few and live music was missing the first three days Movie Under the Stars ran all day at max volume which made for difficult reading and no write time. Food selection in Horizon Buffet lacked American cuisine. Geared all towards all International foods. Pizza at Alfredo's Pizzeria was excellent. Catamaran Excursion to Turtle Cove was fantastic. Captain Joe and his crew were terrific. Great way to spend a few hours. This was my only cruise on Princess where I was very disappointed. All past cruises were great. Read Less
Sail Date February 2020
we love msc! never disappoints, great staff, great food, plentiful and a great variety. excellent staff! its our 3rd msc cruise, hopefully many more to come! beautiful pools, great entertainment, clean cabins! the meriviglia is ... Read More
we love msc! never disappoints, great staff, great food, plentiful and a great variety. excellent staff! its our 3rd msc cruise, hopefully many more to come! beautiful pools, great entertainment, clean cabins! the meriviglia is a beautiful, stunning cruise ship!! hand sanitizer everywhere, touch less bathroom faucets, and soap dispensers! spotless staircases, buffet and mdr. wonderful entertainment! great choice of excursions available, lots of activities for children and teens! beautiful cafes, restaurants, casino, shops, , , . . embarkment went by smoothly, screening was thorough, staff very kind and friendly. refreshments available while waiting to board! the ports of roatan, french keys, belize, costa maya were just beautiful!! we were unable to go to ocean cay due to the strong winds. hopefully we will be able to go on our next msc cruise! The pools were great! the pizza options were amazing! disambarkment went smoothly, we walked off on our own! Read Less
Sail Date February 2020
We have cruised with princess for the past 10 years. They are absolutely consistent with 4 star service. They are constantly upgrading and hands down they have the best entertainment from the big Vegas Style production shows to the ... Read More
We have cruised with princess for the past 10 years. They are absolutely consistent with 4 star service. They are constantly upgrading and hands down they have the best entertainment from the big Vegas Style production shows to the single magic and comedy acts. The cabin rooms are white glove clean and anything we ask for, is delivered promptly to our room. The only shortcoming is some ships dining menus are not like they used to be. This particular cruise did not have an exciting menu but that's the executive chef. My specific bèef is that they dont have my favorite " Rice Pudding" Anyone who asks, we give Our last cruise was amid the corona virus and the measures the ship staff went to was over and above all expectations. We couldn't have had better care from our mothers at home ! We would gladly go back right now even when the corona virus is escalating across the globe. This pandemic was not created by cruise ships. Being on a ship in tgemiddle of an ocean is the safest place on earth. A ship is floating quarantine. Planes are moving virus carriers around the globe. Princess scores 12 out of 10. Read Less
Sail Date February 2020
Let me start off by commanding the crew who fought through adversity and came out shining. Kudos to all who worked on this voyage of so many things wrong. We got into Ft. Lauderdale 3 days early to relax and do a little sightseeing - ... Read More
Let me start off by commanding the crew who fought through adversity and came out shining. Kudos to all who worked on this voyage of so many things wrong. We got into Ft. Lauderdale 3 days early to relax and do a little sightseeing - whoops - it rained most of the three days! But, we did have a great Valentine's dinner at the Old Heidelberg Inn close our Best Western hotel. The staff at this hotel desperately require training in customer relations at minimum. Actually, they should be fired! But that is another review on Trip Advisor. Embarkation was quick and actually running early. Got to our cabin (B755) at the back of the ship with a great stern view, nice balcony and just the right size of room for 2 weeks of togetherness. Then, on to explore a bit until our luggage arrived. Nice layout to public rooms, but some of the lounges appeared to be "add-ons" becoming part of the hallways. What happened top intimate Barrs? We did find one tucked away - the Explorers Lounge. This is where the trivia contests were conducted each evening which made for some entertaining evenings. Speaking of entertaining - the floor shows in the Princess Theatre were wonderful. Super talent on display with every musical. We did not take in the standup comedy shows (interfered with Trivia). We did not pack any formal wear so we ate at the buffet most days (breakfast, lunch, and dinner). Only had two breakfasts in the dining room and only three dinners on the non-formal days. Oh, and we tried Steamers as an add-on one evening when they had a two for one sale. Food - what a major disappointment since our last cruise (trans-panama) three years ago! We were served in the buffet, because there was an Norovirus outbreak on the previous sailing. You pointed to what you wanted and they put it on your plate. Hand washing before , after, and even during meal time. Enforced. Which is good and the staff did wonders. But the stuff they were serving up was not great. I have had better at a Chinese buffet at out local Chinese Restaurant in the town I live in - in the boonies of Canada. To order wine with your dinner was a task for the computer literate only. The Medallion app only worked some of the time. Twice we did not get the wine ordered and once we got charged but no wine showed up. To get coffee at any meal time you had to line up to have it served by crew. There were no floaters serving anything - they were all tied up in the buffet area. We got tired of shambling for coffee at breakfast on our third day out - we decided to have brekkie in the dining room. Fine, if you have an hour or so to have a simple meal. Service was super slow and not very attentive to your needs for coffee refill or any pastry or bun. The salmon served at breakfast was near raw and I ended up not eating more than two mouthfuls - c'mon folks - prepare food to guest standards - not some chef that is used to a spoonful of near raw salmon with little crackers. North Americans do not eat that way. Fish or sausages or bacon, eggs, toast, coffee (lots) and serve it up quick - not 45 minute waits. So that was a bust although we did try once more later in our cruise - same result - not to be tried again. Dinner was a long drawn out experience-- a good hour longer than breakfast. And again the food was not dining room quality. Except for one night we had steak and that was very good. So Princess got one out of three on dinners. None on breakfast. Steamers was just OK - a bit too greasy for my tastes. Also somewhat tasteless. At our second port my wife had an accident requiring 5 stitches at the ship's medical centre. That was traumatic enough but the shore excursion folks (on who's tour it happened) - were so sorry it happened they sent my wife a Stanley bear as a "get well" wish. But the medical centre charged us over $900 for 5 stitches. Still fighting with Princess Insurance on that one. After our stop in Curacao - we were supposed to go to Aruba - no way with the outbreak of Norovirus. So we headed back to Ft. Lauderdale a day early. Yes, they put us up at a nice resort (JW Marriott Turnbury Golf resort) but lunch for two (salad and a sandwich) hit $65. A bit out of my league. Too much drama for what was supposed to be a relaxing trip. Read Less
Sail Date February 2020
Just back from 14 Caribbean cruise. We have cruised on P and O several times and Princess many times plus Cunard and NCL. About 300 days in all we think on ships from 900 passengers up to Britannia which is the biggest we have been on. ... Read More
Just back from 14 Caribbean cruise. We have cruised on P and O several times and Princess many times plus Cunard and NCL. About 300 days in all we think on ships from 900 passengers up to Britannia which is the biggest we have been on. We were very impressed by the ship. I agree with some things the previous reviewer stated but strongly disagree with others. We found the quality of the food overall to be excellent. As for Sindu we enjoy Indian food and thought it was excellent. Only wish we had eaten there twice instead of once as we ate twice in the Epicurean which was good we also ate twice in The Beach House which was good . However, having already spent a fair amount on the cruise we did not want to keep out shelling extra for meals as the main dining room was good. I strongly disagree with the previous comments about The Horizon Court. It is by far the best breakfast / lunch buffet we have experienced. The choice and quality really was impressive and the real benefit is that we never once had a problem finding a table which is the usual bug bear as these places can resemble a zoo sometimes but not this one. It is one reason why we definitely we cruise Britannia again. I get it that some people prefer to be served at breakfast but like many my wife and I prefer buffet service for breakfast / lunch and waiter service with dinner. The crows nest for pre dinner drinks very good = yes it is a little way from the other main restaurants but where else would you put it if you wanted an uninterrupted view of the sea ahead.? Friends who sailed on her years ago complained of no stairs / lifts in the atrium area. This has now been solved since the refit. Read Less
Sail Date February 2020
We travel with an adult cruise group. We have an excellent Travel Agent who sets us up on the newest and best ships of Royal Caribbean. We were on the Symphony last year for Super Bowl. This year we were a little skeptical because it was ... Read More
We travel with an adult cruise group. We have an excellent Travel Agent who sets us up on the newest and best ships of Royal Caribbean. We were on the Symphony last year for Super Bowl. This year we were a little skeptical because it was winter break for school age kids. We thought it was going to be wall to wall people. The Symphony can handle crowds!!!! We had absolutely no problems with anything. The ship is beautiful. So many things to do. So many great spots to hang out. The only thing missing is an adult only pool. The Harmony has one but the Symphony does not. My favorite part of the ship is the Trellis Bar in Central Park. Our cabin was in a PERFECT spot!!! We had a balcony cabin on the Aft right off the elevators. It wasn't noisy at all. It was so convenient. Highly recommend the 8th floor for all couples. Traveling with kids you will want the highest deck you can get. It will just be a lot easier for the pool and dining. The cabin itself 8262 is nice and it has plenty of storage. The dining was the best I have had on all my cruises. We did not have one bad meal! *Windjammer was great!!! I typically hate buffets. We never had a problem getting a seat. There were sooo many choices!!! We ate there for one breakfast and one dinner. *Solarium Nice atmosphere, food choices great but windjammer had much more. Service great. We ate here for lunch on a sea day. *Main Dining Room....My Time Dining... Awesome...Lamb Chops!!!!! Delicious Lobster!!!! Great Service We had dinner there 4 nights. 2 nights we had reservations 2 nights we did not. We had no issues getting a table. We also ate in the Main Dining Room for an outstanding brunch on Day 6. *El Loco Fresh....Great little Mexican buffet off the pool deck. We had lunch there on the first day. *Playmakers...Great wings... We had lunch on a sea day there. The Goal Post Margaritas were very good. *Hooked Seafood....Outstanding!!! We had dinner there the first night. We only made it to the Comedy Show. We enjoyed it. We did not have reservations but did not have any trouble getting in. We also enjoyed the Live Music and dancing at Dazzles. We had the drink package. Well worth the money. Service...Outstanding!!!! Every day, every where we went!!!! The only day is was a little crazy was when The Port of Costa Maya was basically closed. The crew was not prepared for a sea day. 5000 people got off the ship then came right back on. The staff was in MayDay Mode! LOL Within an hour the staff came through. I'm sure they were to have the afternoon off but everyone rallied and took great care of all of us. Special shout outs to outstanding staff members.... Our cabin attendant...Iputu Antara Hooks our waiter...Jhun My favorite spot on the ship with outstanding service Trellis Bar...Samuel, Lucan, and Karen Coco Cay...Amar and Vincent..The Beach Club Ports... Roatan...Our Travel Agent arranged to have a Nurse from an orphanage meet us off the ship and we gave her back packs filled with school supplies...This was the high light of my cruise. Then we went to a beach resort for the day. Costa Maya...We had a beach club booked called YaYa Club. They gave us a full refund because the taxis were on strike. 5 stars to YaYa for the full refund!!! Cozumel....Our Travel Agent arranged a private catamaran sailing and snorkeling trip. Again... a great day!!!! Coco Cay...A Perfect Day......Outstanding!!!!! We paid extra for the Beach Club. This area is brand new. Nice lounge areas, beds, pool, shade, but lunch was the high light and a bonus because we had no idea at the luxury it was going to be!!!!! The filet was THE BEST I EVER HAD!!!! And my husband is a chef!!!! That says a lot!!! They served whole lobster, and a Lobster burger that is a must after the filet!!!! We also enjoyed playing the games in the sport center. We did not do the Thrill Park but we did hear that the lines were long but that is typical for any water park. * Wifi Worth it!!! Embarkation and Disembarkation smooth as silk Summary....We had an awesome time!!!! little tips....Bring your thermal drink cup to the pool and excursions.... keeps your drinks cold You do not need towels for Coco Cay if you're at the Beach Club. They have nice towels there. Read Less
Sail Date February 2020
We sailed from Miami on a 7 night Western Caribbean cruise. This was our first cruise ever. 12 family members went with ages ranging from 55 to 2. This was our first cruise ever. Everything was just amazing. Ship was fully booked and for ... Read More
We sailed from Miami on a 7 night Western Caribbean cruise. This was our first cruise ever. 12 family members went with ages ranging from 55 to 2. This was our first cruise ever. Everything was just amazing. Ship was fully booked and for 4000+ passengers the embarkation and disembarkation was quicker and smoother than expected at each port. The freestyle food was good and at least two nights the crew accommodated our religious dietary restrictions without prior notice or us asking at all. They prepared for us a special meal which was delicious at no extra costs. The ship had a complimentary daycare for 3 and up and a nursery for younger kids which was anything but a typical daycare. My kids had a blast and would want to go everyday which made our trip even more enjoyable. Even with the ship being fully booked and our three room being scattered throughout the ship due to last minute booking and sail away option it was not much of an inconvenience as far as communication (via in-room and ship wide phones), seating availability at dining, entertainment, pools, slides and other activity venues. We timed everything where the rush would be minimal. There was never a dull moment and it was difficult to find a lull moment. One incident I would report is that the ship skipped a port due to local issues at Costa Maya, however, that was not an issue as we docked at Cozumel for two days and it was great! Our cabin was cleaned twice a day and the staff was extremely professional and kind. The freestyle dining was great as we ate at odd hours of the day. I can’t imagine it getting any better! Would definitely recommend this cruise line and ship and looking forward to going again soon! One of my children experienced motion sickness the last night or maybe it was too much ice cream, however, he vomited in the middle of the night and staff showed up in less than 10 minutes cleaned/sanitized the room, replaced the mattresses and sheets right away. Read Less
Sail Date February 2020

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