I have cruised many times, and this was my first and LAST Princess cruise. The ship was filthy, mold everywhere including in the toilet in our cabin. Service was non-existent, food was mediocre on a good day. Reservations were not honored, so we mainly ate pizza and soft serve ice cream for 10 days. Buckets were in hallways catching drips, auto doors slammed open and shut all day. Talent was ...
Charges to my credit card do not match what was online on the ship.
Further, we ran into the couple who dined with us on the ship at the airport and found out that they had the norovirus during the cruise and were allowed to come to dinner. On last few days both my husband and I were feeling under the weather and I came home sick with the flu or something. This was irresponsible of the cruise ...
We picked this thinking it would be a good adventure. NYC cruise port,problem long lines waiting, hard on elderly, when a women asked for a seat,quote you can sit on the floor. Staff delivered food , drinks,none for passengers. Shame
Ncl cruise good food variety, nice theater shows very professional. Clean ship pleasant staff. Downside lines at every venue. No seats on deck,or towel taken. Try ...
It was horrible and a total waste of money.
I would honestly say 50% of the cruise passengers were sick with RSV,Covid and other ailments. Not one mention from Norwegian what to do if you were sick and they made no precautions to keep us healthy. The only antibacterial hand dispensers were at the restaurants and auditorium,nothing at the elevators. I seen an employee in the buffet putting salad ...
We had to line up for hours outside the terminal in NYC in freezing temps, I saw an ambulance take away an elderly man who collapsed.
The food in the main dining areas was sub-standard, we paid the excess to eat at the better quality restaurants, and there was a massive difference in quality.
We booked a stateroom with a balcony when we arrived it wasn't cleaned, there was dust and human ...
I recently had the unfortunate experience of cruising on the Celebrity Solstice, and regrettably, my overall impression is far from positive. The cruise was marred by a series of disappointments, primarily centered around the lackluster service and subpar amenities.
From the onset, the service on the ship left much to be desired. Rather than creating a relaxing environment, the staff seemed ...
The comment from a dining room supervisor on our last morning sums up how Norwegian see their customers. “We need you to move on so we can get ready for the next batch of people”. It wasn’t even 9am and we hadn’t finished breakfast.
We have previously sailed with Norwegian on two smaller ships (Spirit and Pearl) and thoroughly enjoyed it. After sailing on the Epic and now the Breakaway we will ...
It’s worse than Carnival. You book to have dinner at a certain time but when you get here they give you run around telling you to go to guest services. You get there they send you back to the dining. It was a pattern. Guest services was useless and would give us wrong information the whole time. The whole boat smelled like cigarettes smoke. It was everywhere. It’s not kid friendly.
I’ve never ...
Cruise director is rude, roofs leak, AC is terrible.
Much of the wait staff is rude and cuts you off when walking in common areas. Wifi is terrible do not waste your money, visible rust in metal surfaces, the only guys i enjoy interacting with are the state room attendants. Food is terrible. As a customer that has used carnival for their cruises exclusively this is the worst experience i’ve ...
We thought this would be a wonderful, relaxing cruise. Embarcation took hours, even with a designated time to arrive. I had expected that it might be a little cold or rough going out of the Golden Gate, which it was, but it only got worse. I had tried to find out what a Pacific crossing would be like, but I couldn't find any information. It was cold and very rough, day after day. The ship ...